Self Storage Units near Portland in Westbrook, ME, 04092

"Poor customer service, they offer an online auto pay option that doesn’t actually work, it would allow me to set up auto payments and when I contacted them they offered no viable solution for auto payments and charge me late fees. The units are also over priced and the company will raise the rent on a regular basis so don’t plan on storing here long term."

"Wonderful until the price went up and made it close to 200 a month!"

"Been using this place since before they bought it, only 3 stars because cost continues to rise. Otherwise it's great access,secure,and local to me"

"Edith Was Very Helpful..."

"Omgomgomg what an amazing morning! Roxanne helped us so much!"

"Roxanne rocks!! Friendly easy great experience."

"Great storage great staff"

"Nice and clean storage!"

"Best customer service eveah"

"Excellent customer service!! Will always come back!"

"Great customer service"

"I’ve had a storage unit with life storage in Westbrook for a couple of years and have never had any problems! Would definitely recommend them!"

"Roxanne was extremely helpful with getting my unit setup for me. Highly recommended."

"Great place Friendly management"

"My husband was locked in the facility for an hour and a half due to the gate not operating so he could not leave the facility. He called the emergency number which was an answering machine stating they would call him back. In the meantime the police arrived but could not open the gate either. Finally my husband discovered the gate override directions to open the gate which he finally did with no help from corporate or the on-site manager. Very dissatisfied with this facility!!! By the time they called him back he was home and will be moving out of that location."

"Great service and very polite. Nice experience. Thank you."

"Used life storage for storage while our house was being built. Had a wonderful experience. Great customer service and prices."

"The staff was awesome! Very easy to deal with. Great accessibility!!!"

"great rates! they accommodated my needs and suggested a unit size that fit all my stuff perfect!"

"Great storage place with cheap pricing. Staff was always helpful especially with my lock being frozen. Roxanne was kind and courteous."

"Super clean and amazing customer service! Would certainly rent again if needed."

"Great customer service from Pam!"

"Roxanne Patterson made it easy and cheap! Go here if need be!"

"I have just moved to Maine and needed a storage unit. Roxanne, the Associate Manager, helped me to secure a unit. She was kind and very thorough. One of the best interactions I have had, especially with a storage facility! I highly recommend Life Storage!"

"Thank you Roxanne and Life storage ! So helpful and got a really great deal!"

"This location has been nothing but helpful! I always feel comfortable asking questions. I highly recommend life storage based on my experience here. Roxanne and company have made my storage experience top notch. THANK YOU!"

"Recently moved from LA and the level of service from the manager Pam is less then impressive.  She only cares about renting you a space and taking your payment.  If you have a issue good luck with her and her boss Sam both unhelpful.  Sam will not pass along other VP names to reach out too, poor customer service on her part.  Does she not know that you can find this information on line ‍.  Please do not rent a space from Life Storage you will regret it!!!! So many other places for storages and shame on me for not looking."

"We are so happy with Pam and her team helping us with our Life Storage needs!"

"I rent here seasonally and they make it super easy. Will be back next year!!!"

"Roxanne was very kind and extremely helpful."

"Very nice office staff! Roxanne was wonderfully kind and the office was clean!"

"Pam provided nothing less than excellent customer service, giving us a tour of the facility and showing me all the options. Would definitely recommend Pam and this facility for your storage needs."

"Used this place for a decade. Lovely staff, very helpful! Highly recommended."

"My toys are safe, I am happy. Nice place, lots of space. Turnpike convenience!"

"Most helpful staff, very clean facilities and super frientdly!!! Would 100% recommend storing here."

"My "Senior" Mother had put an item too close to the door when she last closed the door- We were unable to open it- Pam Moreau (Store Manager) was more than happy to help us and we truly appreciated it- She could not have been any nicer- Her kindness did not go unnoticed- Thank You!!"

"DON'T RENT HERE!!! In less than two years my rent for a small storage unit has been raised 4 times - most recently last month during the Covid pandemic where people are struggling to make ends meet in the first place. I signed up for $90 per month (including their insurance which they make you purchase if you don't have your own). Only two months in was the first rent increase, and three more $10 per month rent increases took place to where I now have to pay $130 per month. That's $480 more than I expected to pay annually. I'm out of state and can't move my belongings. They've raised the insurance as well. This is another sneaky corporate chain that specializes in ripping people off. I don't write angry reviews. This is my first. I contacted them asking to speak with someone about their unfair treatment before writing this, but never got a response. Trust me, go elsewhere."

"Awesome storage! Awesome place! Thanks so much to Pam, for helping us with our unit!!"

"Incredible! So helpful and respectful - especially during the pandemic."

"Life storage is secure and clean, and their on-site customer service has proven exceptional. I’ve had the pleasure of working with Pam M. twice now at this location, and she always makes a difficult move more bearable with her efficient competence, light humor, and good nature."

"Great staff. Very helpful. Roxanne is the best!!!"

"Clean and efficient"

"I feel like my belongings are safe and secure."

"Fast courteous and friendly customer service!! Very nice to work with! 😊"

"Great place! Pam the manager is awesome!!!"

"Friendly staff"

"Great people! Thorough Communication, clean spaces, I was expecting a scene from any film with Yakuza, instead it was nicer than most people's garages!"

"The staff here is absolutely amazing. Talk about service with a kind heart! Thank you guys so much!!!"

"Pam gave me great customer service! For this storage space !!"

"Wonderful Service"

"Roxanne was extremely pleasant and getting the storage unit was quick and painless. Clean facility and nice units"

"I want to thank Roxanne, Pam and everyone involved in getting us the unit we wanted for an amazing price. The time from our phone call inquiring about units to beginning moving our stuff in took less than an our and a half. The staff is very helpful and informative and makes us feel like we made the safest and best decision. Thank you!!!"

"Great service from Pam!"

"Roxanne was super helpful. Convenient location. Very clean unit."

"great customer service!!"

"Amazing, friendly staff. Very helpful with my random questions and concerns. Great facility and great snow removal in the winter too for access to lockers."

"Had this place for year. Great spot. Pam was a absolute gem. Great customer service. 5 stars for her too."

"Thanks Pam for being so helpful to our daughter. Your guidance in storing her car for the winter was awesome!"

"Pam is amazing"

"Pam is the best!!! So sweet"

"Pam was awesome! Super helpful"

"Roxanne was very helpful and friendly 100% recommended this location for anyone looking for storage!"

"Roxanne was perfect very helpful!!"

"Great staff, super friendly and helpful!!"

"Fantastic job always"

"Awesome!!!! GREAT Customer service from AMAZING Pam!!!=M<û=M<û=M<û"

"We are here now for a second time because it is so great! Clean, secure units and the customer service (Pam) is A+. She is kind, accommodating and attentive.!"

"The storage unit is great and convenient for my Mom and I to store our things. Rosanne, the worker there was informative and very nice."

"Very clean, and reasonably priced. Roxanne was very friendly and knowledgeable. Glad I chose here for my storage."

"Great spot and good people. Helped my dad with a storage area and his other needs. Very nice people quick and fast."

"Very friendly and understanding facility. Reasonably priced."

"Roxanne was awesome got me in and out super quick and was super friendly. Definitely would recommend!"

"Exellent customer,service"

"Pam Moreau service was excellent. Very kind and friendly with a positive attitude. Thank you for being so sweet"

"Pam was excellent, great attitude, very friendly and helpful"

"Very professional. I was very pleased with my experience with Life Storage and would definitely do future business with them. Thanks for the great customer service."

"Never been there... never even heard of it."

"Great service very helpful people and clean units thanks!"

"Customer service has been great - both times that I've rented. Thanks for a positive experience!"

"Roxanne helped us so much. I love it here and feel safe.  Easy and convenient. Great customer service."

"I cant say enough good things about Life storage. Our needs were met promptly and our belongings were kept safe and sound. Highly recommend this company."