We ask our customers about their experience with us at three points during their stay at Life Storage.
We've collected over 100,000 surveys, and shown below is just a small sample of what customers are saying about Life Storage in Saco (#239).
We're proud of our team of store associates, our facility, and the great things we hear from our customers!
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Life Storage in Saco (#239)
Ayala (Saco, ME)
4.9 out of 5
"I had small children with me. So the two associates BOTH helped me get through the paperwork faster. It really, really helped."
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Life Storage in Saco (#239)
Ed (Norwalk, CT)
5.0 out of 5
"I was in a bind with storage and they were very accommodating and able to help me out..."
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Life Storage in Saco (#239)
Jennifer (Biddeford, ME)
5.0 out of 5
"Sue was extremely pleasant and helped to make an otherwise stressful experience much easier! She seemed to be in a great mood and had a nice big smile. She was very helpful!"
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Life Storage in Saco (#239)
Richard (Kennebunkport, ME)
5.0 out of 5
"Nice facility. Friendly staff, Very
good experience. Thankyou!"
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Life Storage in Saco (#239)
Roger (Biddeford, ME)
5.0 out of 5
"I'm very impressed with the entire setup at the saco location. "
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Life Storage in Saco (#239)
John (Scarborough, ME)
5.0 out of 5
"Everything was great"
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Life Storage in Saco (#239)
Anthony (Westbrook, ME)
5.0 out of 5
"Kiara is a shining star . More then helpful and as friendly as they come. Always willing to go above and beyond."
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Life Storage in Saco (#239)
Justin (Saco, ME)
5.0 out of 5
"It took very little time to complete the contract, create my gate key, and find my storage unit. They did a fantastic job and I am happy to store my belongings at this site."
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Life Storage in Saco (#239)
Janine (Old Orchard Beach, ME)
5.0 out of 5
"Sue and Keara in your saco Maine location are fantastic! Love them! They are so nice, wonderful to do business with and have always been extremely helpful and professional. ;)"
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Life Storage in Saco (#239)
Terra Lynn (Kennebunkport, ME)
5.0 out of 5
"thank you"
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Life Storage in Saco (#239)
Geraldine (OOB, ME)
5.0 out of 5
"The facility is very well maintained. The folks in the office are always friendly and courteous."
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Life Storage in Saco (#239)
Amber (Stephenville, TX)
5.0 out of 5
"The two ladies at the Saco/Scarborough ME location are wonderful. Facility is obviously well-tended and secure. Great place all-around."
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Life Storage in Saco (#239)
Kirk (Ocean Park, ME)
3.2 out of 5
"I am amazed that the variation in prices. you don't seem to take care of your existing customers. over the years I had the units you continuously raised prices even on your loyal tenants. you didnt even offer dicounts for multiple units!!! It seem like you tried to force out current tenants so you can bring in new tenants at higher rates. I dont think Ill ever use your facility again. All-safe seems to value their tenants and holds rates at current levels vs your company raises them yearly.
"
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Life Storage in Saco (#239)
Erin (Atkinson, NH)
4.6 out of 5
"The staff was top notch and I always felt safe there, even when I went there after hours. I was disappointed though that I had to pay for the entire month of October when I vacated on the 10th. I misunderstood your policy on that. I'd have used the space for the entire month had I realized I had to pay for it anyway."
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Life Storage in Saco (#239)
Michael (Hubbardston, MA)
4.8 out of 5
"The information provided and the overall helpful attitude of the people I spoke with."
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Life Storage in Saco (#239)
Jessica (RR6 Kingston, NS)
5.0 out of 5
"Hope was wonderful and made things quick and prompt. Was very knowledgeable. She was great!"
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Life Storage in Saco (#239)
Robert G (Scarborough, ME)
5.0 out of 5
"Hope was fantastic! Excellent service from a knowledgeable and compassionate person. She was thorough and was able to multi task with ease.Thanks for a pleasant experience! "
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Life Storage in Saco (#239)
Joseph (Princeton, ME)
5.0 out of 5
"She was friendly and stayed late to help us. "
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Life Storage in Saco (#239)
Evgenia (Saco, ME)
5.0 out of 5
"Going above and beyond to obtain a storage unit that met my needs, by calling me immediately when a unit became available. The knowledge of the manager helped to reduce any anxiety when it came to storing my belongings for the first time."
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Life Storage in Saco (#239)
Stephanie (Buffalo, NY)
5.0 out of 5
"We had a great experience at this location. Everyone was very nice and helpful. The facility was immaculate and when it was time to cancel our lease it was very easy. Thanks so much!"
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Life Storage in Saco (#239)
Nicole (Lebanon, NH)
4.6 out of 5
"Overall, a great experience."
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Life Storage in Saco (#239)
Jamie (Saco, ME)
5.0 out of 5
"Sue in the office was outstanding. She is enthusiastic and professional. We are very happy so far with your service.
I should also mention I went over to shuffle things in the storage unit one evening - after hours - and the entry gate would not close. I called to report it and received a call back the next day with a resolution. You guys are great!"
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Life Storage in Saco (#239)
Yizhaq (Boston, MA)
4.2 out of 5
"I used the Saco Maine location and I wanted to give a big shout out to Kristy (might misspell her name). She was absolutely a model professional and a great image of the company."
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Life Storage in Saco (#239)
Mary (Saco, ME)
5.0 out of 5
"Speedy process."
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Life Storage in Saco (#239)
David (Scarborough, ME)
3.3 out of 5
"Use of a trash receptacle would be a great asset in addition reduced rental rates based on length of use and payment history "
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Life Storage in Saco (#239)
Vincent (Saco, ME)
4.8 out of 5
"Sue was extremely helpful. Whenever we have questions, she is ready with an answer!"
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Life Storage in Saco (#239)
Milos (Saco, ME)
5.0 out of 5
"You were customer oriented."
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Life Storage in Saco (#239)
Peter (Sanford, ME)
4.6 out of 5
"After checking other storage places for a friend I found your prices to be high."
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Life Storage in Saco (#239)
Mike (Centreville, VA)
5.0 out of 5
"I highly recommend this facility"
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Life Storage in Saco (#239)
Donald (Saco, ME)
5.0 out of 5
"I was treated great , they walked me through the process. By far the easiest part of the move !!!"
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Life Storage in Saco (#239)
Lauren (Shrewsbury, MA)
4.4 out of 5
"My storage unit was reserved for a tad longer than was offered to meet my needs."
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Life Storage in Saco (#239)
Gregory (Saco, ME)
5.0 out of 5
"The staff went above and beyond to accomadate my storage needs. Both Keara and Sue helped me through the process flawlessly. I would highly reccomend Uncle Bob's Storage based on the service provided and also the upstanding condition of the facility!"
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Life Storage in Saco (#239)
Allen (Saco, ME)
5.0 out of 5
"It was a short stay but the staff was great each time we were there! Clean unit. "
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Life Storage in Saco (#239)
Linda (South Portland, ME)
5.0 out of 5
"Service was great."
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Life Storage in Saco (#239)
Samantha (Saco, ME)
5.0 out of 5
"Very nice, greeted immediately as I walk thru the door. Never have an issues. This is our second time renting from Uncle Bobs [Life Storage]."
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Life Storage in Saco (#239)
Karen (S.Portland, ME)
4.6 out of 5
"The gentleman assisting me was VERY knowledgeable and a great help as this is being rented for a friend who is quite ill....he had great suggestions & advise which made this easier."
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Life Storage in Saco (#239)
Michael (Saco, ME)
4.0 out of 5
"When I first came in (on a Saturday) to store my newly bought snowmobile, the person who dealt with me was new and did not understand that a bill of sale was proof of ownership and still made me register my snowmobile.....even called me the next day. I was mildly irritated when I left and even more so when I was called. Nonetheless I went to register the snowmobile and the state wasn't registering them yet, it was too early in the year. Upon return Monday the manager was there and apologized saying that a bill of sale was all that was needed. I felt much better dealing with the manager. Other than that initial issue everything has been great."
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Life Storage in Saco (#239)
Chee-Wai (Old Orchard Beach, ME)
5.0 out of 5
"I have moved across the country over the last 5 yrs and I could still managed everything online, payments, assigning access, and no hassle. It was very nice. "
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Life Storage in Saco (#239)
Holley (Lyman, ME)
5.0 out of 5
"Susan was the young lady i dealt with from beggining she is absolutely amazing a very much liked manager from this client loved her"
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Life Storage in Saco (#239)
Scott (Scarborough, ME)
4.9 out of 5
"I would like one Security Camera at the Entrance and Exit Area."
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Life Storage in Saco (#239)
H. Rodney (Saco, ME)
4.5 out of 5
"very happy with the property, security, and facility over all. Whenever we do need assistance folks are very pleasant and helpfull"
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Life Storage in Saco (#239)
Scott (Peabody, MA)
5.0 out of 5
"Outstanding location! Assistant Mgr. Sue went above and beyond her duties by offering me assistance when I cleared out my unit.
I would highly recommend the Saco/Biddeford location to anyone in the greater Portland, ME area!"
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Life Storage in Saco (#239)
Rhiannon (Cape Elizabeth, ME)
5.0 out of 5
"Hope was very patient, helpful, and polite. She was eager to assist when I called with a question. She was clearly concerned with customer satisfaction and was both professional and pleasant. "
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Life Storage in Saco (#239)
Machelle (Saco, ME)
5.0 out of 5
"and i have recommended this storage to others to include my husband. I really like the saftey gate! "
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Life Storage in Saco (#239)
David (Old Orchard Beach, ME)
4.4 out of 5
"Management was very good !"
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Life Storage in Saco (#239)
Jarvis (Saco, ME)
3.4 out of 5
"Way to expensive not gated at your satellite location "
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Life Storage in Saco (#239)
Adam (Buxton, ME)
5.0 out of 5
"The rates were reasonable and the help I was given was perfect. I would recommend others to this facility!!"
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Life Storage in Saco (#239)
Thomas (Cumberland Foreside, ME)
5.0 out of 5
"Leads was excellent
Great ambassador to your business "
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Life Storage in Saco (#239)
Kimberly (Orlando, FL)
4.6 out of 5
"Kiara was extremely helpful and willing to go the extra mile. "
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Life Storage in Saco (#239)
John (westbrook, ME)
4.4 out of 5
"There was an issue with the truck both times I was supposed to use it. The company offered to pay for a truck rental but I never received the refund."
5' x 15'*
10' x 10'*
10' x 20'*
10' x 20'*
10' x 30'*
10' x 15'*
10' x 25'*
24 Hour Access
Surveillance Cameras
Fenced & Lighted
40' Truck Access
Boxes & Packing Supplies Sold Here