Storage Units near Biddeford in Saco, ME, 04072

"I needed to make a change in my account and was pleased to find the service of the staff member, Sue, very responsive and professional. We really love this storage location. It is always clean and need and gives a great sense of security. Thanks"

"Thank You Sue. Beautiful facility ☺️"

"Thank you Sue!! Great experience!"

"Beautiful facility! Thank you Sue"

"Staff is very friendly, courteous and helpful. Clean facility too."

"Staff is Professional, friendly, informative and knowledgeable! Clean and safe site, easy to get in and out."

"This is a very clean facility and the store manager Susan does a great job handling everything between the maintenance and customer service. If you are looking for a safe space to keep your belongings, I highly recommend Life Storage in Saco!"

"Great staff - good and easy communication - the site is super clean and secure. Sue is the manager there and she runs a terrific operation. Easily recommended."

"I've been a patron for about a year now and i am very happy with the facility. Susan has been very helpful and understanding with me. Thank u."

"The staff at this location have been great to us over the years and always surpass our expectations!"

"Very clean secure facility , Sue was great would recommend"

"The outside of this facility is beautiful and the grounds are so clean!! Sue is so welcoming and so friendly. Being a dog lover myself, she was so excited to see my fur babies and gave them treats!! 🙂 I really appreciated how knowledgeable she was in helping me find the best fit for me. Thank you so much Sue!!"

"Super clean facility! Sue was so helpful and went above and beyond to answer all my questions. Thank you Sue!"

"Great clean space and friendly staff! Fast and easy."

"Professional and very clean!"

"Always friendly"

"My friends and I rented a storage unit here for school and the process was so easy! The facilities were extremely clean and easy to operate. The staff were extremely kind and helpful. Highly suggest!"

"Great facility, great customer service. Sue is more than happy to work with you. Highly recommended"

"Beautiful facility and sue is just great to work with!!!!!"

"This was the only place that I could find on short notice on a Sunday that would let me do it online my contract that is. When I got there after hours there was a bag on the door with a key and everything and it and a lock that I didn't end up using but they credited my account which was great. I would recommend this place to anybody."

"Staff is very rude They told me I couldn't park my standard size 6 and a 1/2 foot bad pick up truck in a parking spot but Can't park it by the door because it blocking the driveway don't know what's wrong with them they need a bigger parking lot The 1st time was with the trailer the 2nd time was no trailer it's a storage unit you think you could drive a trailer through or even a car through the place you can't and there's only 4 parking spots for the storage unit"

"Sue is a great help and very communicative, also great storage facility"

"Sue met us at the back door was super attentive to our needs and worked with us for both the rental unit and van. Amazing service, efficient, quick, and so easy! Thanks so much!!"

"sue was very helpful, showed me how to open the door for my storage unit lol"

"Sue is amazing and very helpful! Highly recommended!"

"The other reviews about poor customer service are accurate, and we had other issues as well. Basically they run this place like its a mausoleum, not a storage unit. We moved and needed to store a house worth of stuff here for about 7 months. Both when we moved in and when we moved out the staff hassled us about things like having boxes outside or where the completely full and unloading moving truck was parked. Um - we are moving into your storage facility - we have stuff unloading and loading - we need to have the truck and boxes by the entrance.  When moving out, we had a few boxes by the door (not blocking access for anyone else) while we waited for our moving company to arrive and the employee informed me that they don't usually like people to have their boxes by the door as people are coming and going in.  Yes, I'm one of those people!  Staff generally are not friendly and seem put out when you ask about anything. Currently (as in a few days ago) they keep the office/sales area locked because "covid." Seems more like they can't be bothered to talk to anyone. The other thing that is ridiculous is the one door to get into and out of the storage facility. It is an electric sliding door - no problems there. But it shuts after a few seconds, locks after shutting, and has a complex numeric password to get in - so if you are moving lots of things into and out of your storage unit, prepare to have to stop with your boxes each time and key in the code - inconvenient! And don't try to stand in front of it to keep it open - you will get pushed and bruised by the door which slams into you like a battering ram. I basically had to stand by the door so that the movers weren't constantly stopping to key in the code. Then at the floor of the door is an inch bump which you have to push over each time you take a dolly - slamming everything around like a rodeo. They advertise that they have a free truck for moving your things - but don't tell you that it's only for bringing things TO the unit, cannot be used to take things FROM the unit. Seems like a pretty bogus rule to me. Finally, the price. We were quoted a price when we agreed to the storage. That is what we paid at the start. Then after a few months they upped the price - a little shady.  The pluses are - it's clean, well maintained, there are free dollys, and a restroom, and your stuff won't get stolen or anything. But other than this - Avoid!"

"convenient; clean and easy access."

"Beautiful and Clean place! Thank you Sue"

"Awesome place. Sue Rocks!"

"Great service!"

"I’m a college student I come back every year! it’s so clean and everyone is very friendly!"

"Great Place ! THANKS Sue"

"Beautiful clean facility. Good customer service! Thanks Sue!!"

"Beautiful place! Thank you Sue!"

"Sue was awesome, beautiful facility, fast service in a pinch!"

"Returning customer love it!"

"Sue and Annette are both amazing! Call center individuals were very pleasant to talk to as well!"

"Great facility. Friendly and helpful staff, especially to someone getting a storage unit for the first time"

"Great customer service! Sue was very helpful."

"I rented my storage unit here shortly after they opened. The facility is absolutely clean, well managed and easily accessible right off the highway in Saco. I wholeheartedly recommend it for anyone looking for storage. Sue J is is the manager and provides exceptional customer service."

"Clean facility. Safe. Great service from Sue!"

"Great customer service and nice facilities"

"5 Star rating. Friendly customer service, very helpful. Glad I rented at this facility."

"I would give zero stars due to the absolutely horrible customer service. I called to check my balance and I believe the woman’s name was Sue and she is incredibly rude, continuously cut me off while I was trying to speak, and clearly loves a good old ignorant power trip. Take your business elsewhere, I sure will be after this. And conveniently enough when I asked for her supervisor so I could actually speak without constant interruptions, and to let them know she clearly needs a class on how to talk to other human beings, she was “unavailable”."

"Returning customer very friendly & helpful loved her mask"

"Sue at the Saco location helped me through the whole process! So far, I'm happy!"

"Convenient place to keep all my household over flow and seasonal items. Very clean, the staff are the nicest people, reasonable prices. I can’t recommend this place enough!"

"This place was so helpful and kind. Sue was welcoming and helped me with everything I needed."

"Great Facility!! Thanks Sue"

"Easy to get a storage unit with just your phone. 15 minutes and done. Clean and convenient."

"Great place. Very clean store, building and unit. Great value."

"Had relatives that had unit here great facility got one myself"

"These people will stay late just to take care of you with phenomenal customer service!"

"Nice, easily accessible, and clean."

"Convenient location, easy and well kept"

"This place is awesome. Their very kind"

"Sue was great. The faculties were clean and well managed. They made our move super easy!!!"

"Fast, Simple, entire process completely automated and executed from my phone: When I needed a live person to help Sue the manager was there and helped get it done. Sensational, Awesome, competitively priced. Experience was and continues to be sensational!!!!"

"Love this company especially this location! Sue is the absolute BEST!! Super helpful and very friendly :)"

"We’ve had a great experience with Life Storage in Saco. Annette was wonderful to work with the other day when we set up our second storage unit. She was friendly and helpful. Thank you for all of your help!"

"Sue knows her stuff!"

"Nice new building ,recommended by a friend!!!"

"Susan is great, highly recommended!"

"Safe, secure, clean! Sue is Great! Helped through this tough move."

"Great facility, Great people, Clean and Great service! Thank you Sue"

"Great all around experience. Did the entire process online. Very easy. I had already seen the site and knew what a great clean and nice facility it was. There was a technical problem with my account access and the local manager, Sue, was fantastic to work with getting it corrected. Highly recommend them."

"Susan was very helpful. The storage conditions are immaculate."

"Great, clean facility! The staff is even better!"

"Susan was very helpful and friendly, the storage space was also very clean."

"This Storage facility is real clean... plenty of 4 wheeled carts, an elevator, and easy load in door"

"This place is amazing and super clean! I highly recommend!"

"Sue was a pleasure to work with. Great customer service :)"

"Excellent experience. Thank you!"

"The " IN-A-PINCH NON FOOD PANTRY " needed a clean, dry and heated space for a year, which we found at Life Storage. The staff was very helpful for a first time renter. They made it very easy to pay the bill on line each month. I would encourage anyone that needs to rent, please do so. Marie Clark-Colman Board President/Co-Founder"

"Life Storage in Saco is a fantastic facility. Safe, Sound and Secure. Sue is awesome to deal with and knows the storage business inside and out."

"Life Storage of Saco has been nothing shy of perfect, especially during these crazy times. We had to change over some paper work and the staff was a huge help. We are now on year 2 with them and we wont be leaving anytime soon. I would highly recommend."

"First class service, very impressed!"

"Great experience ! thank you Sue!"

"I moved from Bangor to Old Orchard Beach back this summer. I thought, what could possibly go wrong with renting a storage unit!?? Well, the place I reserved (did not see it first) there would be no way I would even store my trash there! It did not feel secure, all outside units (description made it sound like it was an interior which I was vey disappointed it was not). The entry door to a long hallway where the units were was so narrow there would have been no way my items would fit through the first door! It was so sketchy I didn't even dare to explore any further! Also had a hard time gaining access to the gate to get in and hard to locate a customer service rep! My 2nd choice (very well known) would not even return my phone call so I ran out of time with them. Then, at Life Storage - I had a great experience! The facility is very, very nice and very secure! Their prices are very reasonable. Sue has always assisted me with any questions and is very pleasant. I'd recommend them to anyone looking for storage! Gayle O."

"Sue was a pleasure to work with. Answered all my questions. Thank you for your help."

"Wonderful! Thank You Sue"

"Sue is great and a pleasure to work with."

"Came into facility what an awesome experience n sue was just wonderful extremely helpful"

"Needed a place to store my bike for the winter.. Found Life Storage and could not be more pleased.. Very friendly staff and rates are reasonable. Annette and Sue made it simple and quick to get a unit.. Less than an hour from online search to locking the bike up.. Highly recommend this place for all your storage needs."

"Very clean and easy to manage storage very secure and very nice employees I had the pleasure being assisted by a lady named Sue was very sweet and courteous enough to help me fix a problem I made highly recommended continue to use"

"Life Storage in Saco has been great! Hate to vacate after 19 years but with the pandemic shutdown and decrease in business it's time to start cutting back."

"Clean facility. Helpful and communicative."

"Cleaned the storage for the bikes to put in."

"We chose Life Storage for our storage needs after seeing the South Portland location. The building is great and seems very secure. Very clean facility. The Saco location is just as clean and secure. Renting a storage unit from Life Storage could not have been easier! We did all online. Sue was there and after we completed the online process, she took time to show us how to get in to the building and where to park when loading and unloading. She even gave our dog a great welcome with kisses and cookies. All in all a great experience."

"Great place. Awesome people!!"

"This is my first storage rental experience and I would highly recommend this facility. Renting online was very easy, convenient and secure. Instructions for accessing my unit were very clear and the process overall has been seamless."

"Clean, tidy, neat and organized facility! Great customer service from Sue, she is professional and pays attention to the customers needs and actually cares about her customers and takes the time to get to know them and really cares!"

"I was so grateful to be able to store my family's items for a almost 2 year while we figured out where everything should go. The staff made if very convenient to go in and out when we need to.. it was clear of snow in the winter, clean units and friendly staff.. I would recommend this location to anyone that need clean safe place for your family treasures. Thank you to the wonderful staff that was so helpful thought this process."

"Ahhhh Sue! During such tough times you're an angel. Thank you for going above and beyond for me for the past six months. From the first moment I rented a unit, you have been not only professional but incredibly understanding, helpful and you went above and beyond meeting my needs especially on my last move. Your approach to people is not only down to earth but your fast communication without bs is what has made me come back every time. Again thank you!!!!"

"Great facility with great customer support. I really enjoy the ease of the online booking option.. I rented a unit at 10pm on their website and my space was ready for me minutes later.. AWESOME experience."

"Very helpful and friendly staff. I rented for over a year and never had a problem. When I did have a question they were there with an answer."

"clean place! love it! sues great! thank you"

"For many people, the need to secure a storage unit usually comes out of a sudden or emergency situation that requires obtaining a storage unit quickly, affordably, and during the pandemic, safely. Life Storage's online purchase system makes it possible to buy and access a new unit literally 24/7/365. There doesn't need to be someone in the office to initially buy a unit. In many situations, that's HUGE. Further, not everyone needs a unit for a huge length of time--oftentimes, you need to store things for a temp period of time...and the beauty of the Life Storage rental is that there isn't a contracted length of time like a gym membership or some such. That's pretty darned ideal, imo. Rent for 2 years or 2 months, and only pay for the months you use. As for the Saco location, I can't say enough how wonderful this place was. I was ordering temp storage for my brother's things following an unexpected hospital stay for him that necessitated he vacate his apt, and we didn't know how long he would remain in the hospital. My husband and I drove up from CT at a late afternoon hour on a weekend, called ahead for storage units, and to my amazement, almost every place I called was closed. Aren't storage places supposed to be 24/7? I chose Life Storage because I was able to order and pay for the unit online during the ride up to Maine, and had the access code and unit number emailed to me by the time I arrived. When I got there, there was a lock waiting inside the unit, and even a letter opener to slice through the package the lock came in. At the end of the rental, when it was time to empty the unit, they were protective of my personal info when my brother went to pick up his items, and they TRULY went above and beyond to help. I had paid ahead as I wasn't sure how long my brother would be in the hospital, and that no-contract thing came in very handy--they refunded any overage and only charged me for the month we actually used. Seriously, if you're in a jam and looking last minute for a place to store your things, look no further. This place is clean, efficient, secure, safe, honest, and well run. HIGHLY recommended!"

"Great storage facility. Staff is friendly and helpful, gated entrance with code provides extra security and you can pull your car right up to your unit."

"Sue was fantastic to work with!!"

"Beautiful place, convenient and outstanding Greeter! Sue was Great. Thank You."

"Very easy beautiful place and wonderful service"

"Great place very clean and reasonable prices!"

"Brand new facility and very friendly customer service! The manager was very helpful and informative! Highly recommend!!!!"

"Beautiful place clean facilities perfect for my needs thank you"

"Online rental was fast, easy.. no contact"

"Run from this place. Worst customer service ever. Took my sister in law there and the employee  harassed me about not parking my car exactly in the lines. The parking lot was empty -we were the only customers. Then she refused to wait on my sil until I moved my car.  Really - they want customers?"

"Took a tour today, the customer service is amazing I love Sue she is so informative and helpful."

"Sue was very helpful in helping me complete my transaction my business was prompt and I got my unit in 10min"

"I like the place myself"

"I've been a customer here for over a year. Sue has always been very sweet and welcoming. She has helped with setting up online payment to make it easier for me. 10/10 would recommend this place. ---Marissa Martel"

"Sue and Annette were so helpful with registering and pricing and making this the easiest move i have ever experienced"

"Best customer service, Sue and her crew are amazing. We own a business and we feel confident story our investments and inventory with them. Thankful for the great service!"

"This company is by far the worst company you could store your things in. Massive corporate mindset that doesn’t care about the customer. If your payment was missed or late they will not call or notify you of restricting access. They will just shut off access and change your locks. Then good luck getting in contact with anyone who works here. The unit I had was gross and not maintained. I’ve rented from southern Maine storage and by far have had the best experience there! Clean units and even better customer service. Oh and best part is if you don’t use the unit for a whole month and empty it out before the end of the month no prorated refunds here. They lure you in with a free month and the online content. Move along and spend your money somewhere local."

"Great location and very friendly & helpful staff!"

"Great service awesome prices and very clean"

"Beautiful new clean space! Felt very comfortable leaving our stuff in a storage locker here. Sue was very helpful and answered all of our questions!"

"SUE IS THE BEST. Not only did Sue, who I believe is the manager, help me figure out what size space I need (and by figure out I mean she told me the space I wanted was too small and then I had to come crawling back to her and beg her for a new one when I realized she was right), but she is a ray of friendly, funny, tell-it-to-you-straight sunshine. She is incredibly transparent and easy to get a hold of. I have rented a climate controlled space and everything has been easy to access, incredibly clean, and cool. Oh and affordable! Way cheaper than places that seem somewhat sketchy. Highly recommend."

"Amazing welcoming service! Very friendly and kind. Definitely recommend. Using this business for my belongings when I move across the country"

"Nice facility sue has great customer service big storage units clean and well maintained will recommend"

"I have used this storage facility in the past and it was always a great experience! My most recent experience was the best! When I called with questions, the current manager, Sue, was knowledgeable, friendly and helpful! The online paperwork she sent me was a breeze to complete! Highly recommend!"

"Great Staff. Great place , great prices"

"Beautiful facility! Great Customer Service! Thank You Sue!"

"Friendly people great atmosphere very clean!!"

"When I called to ask a few questions, Sue was exceptionally helpful and friendly. I would definitely recommend this place. Make sure you ask to speak with Sue, she knows her stuff!"

"Beautiful facility and great customer service! Highly recommend!!"

"The staff here are great!! They are always willing to lend a hand. The facility is clean, easy to access, and well managed."

"Long time customer! Great place, clean and secure. Sue is Awesome. Thank You Sue!"

"My experience here has been great from the very beginning. Sue really knows her stuff and shes very enthusiastic about her job!"

"Great place. Sue was a peach and really helped me find the perfect space. Great place to try if you need storage."

"We chose Life Storage in Saco for its convenience and clean appearance while transitioning to a new out-of-state location. On a few occasions we had to communicate with the management of the facility, because of changes in our plans, and found them to be responsive, accommodating and pleasant to deal with."

"Life storage made our life easier. Sue was absolutely fantastic, prompt and helpful. She took the time to explain everything to us! it's really clean and well maintain"

"This is a great storage facility. I googled Saco locations and am happy I chose this one! Very simple online sign-up and I had my unit right away. Clean, safe, and convenient location. Thank you for the great storage experience!"

"The manager at this place apparently doesn't know what customer service is. Maybe she was just having a bad day, but there is no reason to ever be that rude to a customer. I can't believe someone like that is even allowed to deal with the public."

"Sue was very helpful and accommodating. The storage facility was clean and easily accessible. I would recommend Life Storage."

"Sue was very helpful!"

"I am a long-term customer and find Sue at life storage so helpful and accommodating. She even contacted me to let me know I forgot to lock my storage unit after I had left. Thats customer service."

"My fiancée and I rented a space from them for almost a year and they were great! I was always stress free knowing all of our belongings were in a safe space! Sue is very helpful, and they make sure to always keep you updated whenever there are any changes to the billing or anything of that sort! I highly recommend this place if you want to make sure your belongings are safe and sound!! I will totally rent a space from them again if need be!"

"Long time customer, would highly recommend them for storage!"

"They are great, very nice ppl"

"Looked online and saw great stuff! Been here a year and its great. Good location and clean. Sue is helpful!"

"Love the place. Been a customer for about 6 years or better. The facility and the faculty is amazing. The Sioux is my go-to person when I need any kind of help with my lock are any kind of other assistance. Would recommend this place to anybody I know"

"I needed storage for our furniture business. As I explored options Life storage was superb with customer service. It was not only easy and affordable but very secure. Life storage is superior over their competition."

"Annette is the best!!! Awesome personality and hard worker!!! Thank you Annette for such great service!!"

"Efficient. Clean."

"Annette was a delight helping me with my needs! She was so kind and attentive. Thank you Annette and Life Storage!"

"Annette is wonderful to work with!!!"

"Very friendly clean nice environment and free candy. Sue is the bomb"

"Sue was very helpful, she helped me with everything I needed.The storage is near where I live. Very convenient."

"Saw facility and looks great from street view."

"This storage place is the friendly and helpful people"

"Awesome staff!!!"

"Sue is amazing! Welcomed warmly and with big smiles. Im glad I made the choice of life storage! Thank you sue!"

"Great place ..very clean an accomodating. Last and minute perfect place!! And dog friendly!!"

"Awesome service and very friendly! =
"

"Love this place excellent service sue rocks"

"Sue is great and makes the facility shinny and bright"

"Great hospitality ! Spacious , clean storage Great location . Sue is knowledgeable to accommodating your needs"

"been storing here for a long time, beautiful facility, sue has been great!"

"I recently moved to Maine from Texas and I needed to find a storage unit that was clean, reasonbly priced, had climate control and allowed for 24/7 access. After calling several storage faciltiies I called this facility to inquire about what they had to offer. I spoke with their employee Annette who provided me all the information that I was looking for in a facility. She was pleasant and explained to me clearly all of the rates. Thanks for the grate customer service Anntte."

"Sue was great very friendly place is super clean and convenient location only thing is the price is a little high but other then that very happy with my experience there"

"Sue was so helpful and I had a great experience. Highly recommended."

"Excellent customer service.Thank You Sue! Fast easy and painless. Super clean!!! Very happy!"

"Had a very easy time setting up storage and canceling when the time was right. Fair pricing, clean facilities. Never had an issue."

"Amazing facilities and services -- BEST CUSTOMER SERVICE ever! Sue ROCKS!"

"Sue was so helpful and comfortable to work with!!"

"A great clean storage facility with wonderful helpfull people."

"Experts at their wisdom and they are wonderful and very funny to deal with."

"Such a wonderful facility and Sue and Annette were the most helpful staff! Makes me feel like all my belongings will be safely stored here! Great prices and easily accessible"

"I have just returned from Germany and Sue have been so very helpful for me to catch up on my monthly unit payment . Sue is always greeting me with her friendly smiling face. A super person to deal with a customer's required needs at the moment. Whatever I have always needed over the years of being here have professionally addressed by Sue."

"Repeat customer .Sue is great !"

"Sue is wonderfully helpful and this location is immaculate."

"Sue was absolutely fantastic. The entire process was quick and easy, and she was a pleasure to work with."

"Very helpful customer service over the phone and in-person assistance was excellent. Life Storage has been the best storage facility I've ever used."

"So clean and new! I watched this building going up every day on my commute, so it's convenience brought me in to store some estate items. Sue was very professional and helpful. The online application and registration process was easy and secure. I am very happy with the 24/7 access. Very pleased with my choice!"

"The service is great really friendly!"

"Great Facility . Sue is very helpful and knows her stuff. Thanks Sue!! Happy Holidays!!!"

"I have had my far share of storage units and the crappiest customer service anyone could think and being from customer service background it was a breathe of fresh air and if anyone just is having a bad day walk in and have a simple conversation with Annette and Sue and I promise you will leave in a brighter mood"

"Beautiful and Clean, I always recommend! Sue is Great and knows her stuff. And it always smells amazing in the office ! Thank You!"

"Sue did a fantastic job setting me up with a storage space. From the initial phone call to getting the paperwork done at the office, she was extremely quick and knowledgeable. This made the entire process very pleasurable."