Customer Reviews - Life Storage #306, New Orleans
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We at Life Storage want to maintain the best storage facilities in New Orleans, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in New Orleans (#306)
4.81 out of 5
based on 31 of our most recent Reviews
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- Charles from New orleans, LA
4.8 out of 5
"Ashley (I think) was kind enough to walk me through the process, and change my reservation when we discovered the 5x7 would be too small (also was not in great shape). She guided us through, was kind, helpful."
March 19, 2019
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5.0 out of 5
"Latisha on Gen. DeGaulle in Algiers, LA is amazing!!!! Keep this one!"
February 18, 2019
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- Aarafa from New Orleans, LA
5.0 out of 5
"The service was outstanding. I moved from Chicago to New Orleans. And was apprehensive
about storing my stuff. However, the service,
I received from tLetecha and Ashley made all of my concerns disappeared. Their service was outstanding.
I am truly impress with Life Storage. It’s facilities are well maintained and they know how to chose a truly professional staff."
October 19, 2018
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- Karen from New Orleans, LA
5.0 out of 5
"This was my first time using a storage facility and it was actually a pleasant experience at Life Storage in algiers.
Very clean and tidy, great staff, convenient, and affordable.
Thank you!"
May 29, 2018
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- Anonymous from New Orleans, LA
4.4 out of 5
"Office staff has been very courteous and professional."
April 30, 2018
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- William from White Hall, MD
4.6 out of 5
"The only real drawback from the experience was the office closing daily for lunch. When I first arrived after driving all night from Virginia, the office was closed for lunch. Just not a good way to get started. Then the next time I went to the unit and needed questions answered, they were closed for lunch again. Just frustrating, especially when there were 3 employees working at the same time."
April 23, 2018
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5.0 out of 5
"Everything was great except what looked like an oil spill where someone previously had some type of motorized vehicle stored in our unit. It was cleaned pretty good but still looked a little oily."
March 21, 2018
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- Yolanda from New Orleans, LA
5.0 out of 5
"This is a very professional place of business. Neat, Clean and very knowledgeable. "
January 05, 2018
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- Cortney from New Orleans, LA
5.0 out of 5
"Unbelievably exceptional service. Letecha was incredible from day one. We walked me through the set up thoroughly. She answered all of my questions and was very helpful. I spent about two weeks moving my stuff into storage and she was always available when I had questions. I realized I had maxed out my storage unit and needed another, smaller unit right away. She was thoughtful enough to make the second unit a close as possible to the first so my move would be easier. This experience left me with a new friend. "
October 23, 2017
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- Milton from New Orleans, LA
5.0 out of 5
"Thank you for your time to be that for us when he need your "
June 30, 2017
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- Stephen from New Orleans, LA
5.0 out of 5
"Rates got a little high but the space was very nice and secure. "
June 23, 2017
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- Charles from New Orleans, LA
4.9 out of 5
"The staff at this location have become family. Because of their kindness and overall spirit to help and serve"
June 23, 2016
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- Erica from New Orleans, LA
5.0 out of 5
"OMG where to begin!
I had put the lock on wrong, and I was contacted immediately.
Thank you so much for your outstanding service!"
June 07, 2016
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- John from New Orleans, LA
5.0 out of 5
"The staff was always friendly & helpful. If I ever need a storage unit again I will use Uncle Bob's [Life Storage] "
April 30, 2016
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- Lynn from New Orleans, LA
4.8 out of 5
"Very friendly First storage unit I have ever rented. Clean and safe. "
February 25, 2016
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- Randall from New Orleans, LA
5.0 out of 5
"Use of the truck was so helpful, And they assisted in finding my Whodatcat!"
November 26, 2015
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- William from New Orleans, LA
4.6 out of 5
"I did not change storage companies; I moved into a new house. The only reason I didn't put "Extremely" pleased was price point seemed a little high after it went up from my original contract.
Giselle, the Gen DeGualle site manager in New Orleans is outstanding. She's always pleasant, professional, and ready to help. I'll miss working with her!"
November 23, 2015
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5.0 out of 5
"The lady at counter was awesome. Great personality and was very helpfull.will recommend. "
August 27, 2015
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4.9 out of 5
"Pleasant helpful staff, good instructions, nice facility"
August 09, 2015
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3.4 out of 5
"The space is full of spiders and I am not happy with my things is full of spider I am very afraid of spiders"
August 02, 2015
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- Joseph from New Orleans, LA
4.4 out of 5
"Attendant was prompt and helpful. Price a little steep. "
May 30, 2015
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- Steven from New Orleans, LA
5.0 out of 5
"Having a truck to use when I moved in exceeded my expectations."
May 27, 2015
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- Terry from NEW ORLEANS, LA
4.8 out of 5
"Thew key pad at the entrance needs an upgrade. I always have to punch my numbers in twice or three times."
May 27, 2015
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- Yolanda from New Orleans, LA
5.0 out of 5
"Love how the storage is well lit and secured. Ms. Genell is a wonder lady. Always there to help with any concerns i may have. "
April 30, 2015
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5.0 out of 5
" The employees were courteous and polite.Quite helpful."
April 27, 2015
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- Kristin from New Orleans, LA
5.0 out of 5
"Your associate was friendly, helpful, and knowledgeable. I was pleasantly surprised, as most customer service these days falls short of expectations. Thank you."
January 03, 2015
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- Eric from New Orleans, LA
3.6 out of 5
"Would like a light in each unit that can be turned on when you enter the unit. Very dark sometimes."
August 27, 2014
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4.8 out of 5
"Person at the facility is always polite and helpful."
May 29, 2014
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- Leila from New Orleans, LA
5.0 out of 5
"I had an awesome experience when I set up my rent. The manager ( could not remember her name) at the office was very helpful from the start when I called for information. And when I got there everything was set up and she explained to me clearly all my questions and details I needed to know. I was served quickly and accurate. "
March 01, 2014
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- Patricia from New Orleans, LA
5.0 out of 5
"We just love the Manager and her staff. They are always very professional."
January 06, 2014
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5.0 out of 5
"GISELLE WAS AWESOME. I /HAD AND WAS HAVING SERIOUS MEDICAL CONDITIONS THE ENTIRE TIME I HAD MY STORAGE. GISSELLE WAS VERY HELPFUL AND PROFESSIONAL.SHE'S A VERY PROFESSIONAL CARING LADY. I APPRECIATE ALL HER HELP. AND BEING ABLE TO KEEP MY STORAGE INTAKE. UNTIL I NO LONGER NEEDED IT.
THANK YOU ALL SO MUCH
"
October 11, 2013
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