Customer Reviews - Life Storage #480, Alsip
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We at Life Storage want to maintain the best storage facilities in Alsip, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Alsip (#480)
4.88 out of 5
based on 24 of our most recent Reviews
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- Jennifer from Chicago, IL
5.0 out of 5
"Went above and beyond. Exceptional customer service."
June 19, 2018
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5.0 out of 5
"Teresa and Sam were very professional,knowledgeable and helpful."
April 08, 2018
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- Loretta from Oak Lawn, IL
5.0 out of 5
"Sam was very informative during the rental process,knowledgeable, could answer all questions. "
March 27, 2018
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5.0 out of 5
"Your manager and her staff are excellent and very professional , and at the same time very approachable. It was all in all a great experience .
Thank you"
December 23, 2017
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- Margerie from Chicago Ridge, IL
5.0 out of 5
"Sam was most helpful in deciding on my rental space.
The staff is very courteous and I took advantage of the vehicle to move my items.
I am very happy with the overall experience!"
October 28, 2016
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- Karen from Palos Heights, IL
5.0 out of 5
"Your staff was on time in the office and always helpful. Interviewed other national sites and even with an appointment they showed up late to start the day. I especially liked knowing there was staff when I used my storage space. I hope you continue to grow in the area."
September 25, 2016
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- Brant from Orland Park, IL
4.5 out of 5
"Very secure, very reasonably priced, glad you are renovating."
July 24, 2016
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- Stephan from Oak Lawn, IL
4.6 out of 5
"Theresa was very professional and knowledgeable. She is a strong asset to Uncle Bob's [Life Storage]
"
June 03, 2016
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- Joseph from Oak Lawn, Illinois
4.3 out of 5
"Since taking over Alsip storage, the lot is much cleaner, but I do not really deal with the staff that much so those answers are mostly moot.
I do wish you would put the dumpster back though....."
March 16, 2016
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5.0 out of 5
"Customer service is so much better then where i was , wont say which company but Sam and Sara did awesome explaining everything ."
February 27, 2016
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- Anthony from Tinley Park, IL
5.0 out of 5
"Sara was prompt and courteous in assisting me with setting up my online profile."
February 05, 2016
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4.2 out of 5
"The Bob's moving van was an amazing help to our moving process. "
January 20, 2016
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- Olgita from Blue Island, IL
5.0 out of 5
"Your employee sara is awesome ! She knows her job and has awesome customer service. She explined even how easy it is for making payments! How to store my items and took the time to show me how to open door, lock it and use my access code!! Ill be referring everyone i know that needs storage to Uncle Bobs [Life Storage]!!"
December 31, 2015
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5.0 out of 5
"I have never been treated like I have with the girls at Uncle Bobs [Life Storage]. I'm always greeted , and it's nice to see the girls out side cleaning , making sure there is no garbage anywhere. They make me feel good knowing that the little stuff in my unit I call my treasure is safe and secured ."
December 26, 2015
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- Ronald from Oak Lawn, ILLINOIS
5.0 out of 5
"Office staff is friendly, they are organized and professional. Always there to help with any questions. They are always available, if not in the office you can always find someone walking the lot. Five stars for the girls at #480"
September 25, 2015
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- Marlene from Crest Wood, IL
5.0 out of 5
"It was a pleasure to see the storage space, and all my questions were answered to my complete satisfaction. I was very comfortable with the arrangements."
September 19, 2015
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- Yan-Liang from Chicago, IL
4.8 out of 5
"Team Sarah offered a hospitable and efficient service, facilities are clean and everything is run smoothly.
"
September 15, 2015
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- Mary from Palos Heights, ILLINOIS
5.0 out of 5
"was impressed of the two your girls out cleaning up the lot. Nice to see and always very pleasant. "
July 31, 2015
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5.0 out of 5
"your employes were very courteous to me she even offered me a chair because I had to wait for my handicap bus Sarah is a excellent employe in my opinion thank you."
July 19, 2015
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- Michelle from Oak Lawn, IL
5.0 out of 5
"I was expecting a poorly run, dirty place with employees who did not like their job. Nothing could be further from the truth. They were polite, went out of their way to make suggestions and relieve the stress of moving and storing at the same time."
June 02, 2015
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- Christina from Oak lawn, IL
5.0 out of 5
"The girl up front was very helpful. walked me back to my area and made sure everything was ok. "
May 27, 2015
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5.0 out of 5
"Your customer rep was the best. I will stay a valued customer do to her. Thank you"
May 27, 2015
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- Jeremy from Evergreen Park, IL
5.0 out of 5
"Sarah and Sarah both helped me through the move in process. I was a transfer in from Public Storage due to Uncle Bobs [Life Storage]being closer to my house and have to admit, although I did not have any real problems from Public Storage, my experience with Uncle Bobs [Life Storage]was very smooth and friendly. They took the time to explain everything and the facility was clean. Very happy so far"
April 19, 2015
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4.6 out of 5
"Everything fine just the fact that it's a bit far from me. Love that I can access my car 6am-10pm any day of the week. "
March 26, 2015
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