Self Storage Units near Chicago in Alsip, IL, 60803

"Love this place. Clean. Professional and amazing"

"Awesome!!!!!!"

"Everything went smoothly. The unit is amazing."

"Betsy the store manager has been amazing with working with us! Hope the good service keeps up! Thank you!"

"Great customer service!"

"So far so good. The office lady is nice. The office is clean."

"Betsy is the store manager and does an amazing job at explaining what is getting paid for and what it will be every month!!"

"Very kind and helpful associate store manager. Helped us with the whole process and was very patient."

"Betsy was very professional and knowledgeable"

"Very professional Set a time to look at the unit and Betsy was ready and had everything together. Can’t ask for a smoother process. Highly recommended"

"The representative was awesome, good customer service."

"Betsy was awesome! Great customer experience and very helpful! I appreciated her help. She made my first storage rental experience very easy."

"Quick and easy"

"Betsy was outstanding!"

"Life Storage is an amazing place to rent and store your items. Betsy, helped me with all my needs to rent a unit. I will highly recommend this place of business for anyone."

"Thank you Life-Storage-team-member Betsy! I am a long-time storage client with Life Storage and appreciate the kind, courteous and honest service provided by Betsy. Even her over the phone voice wears a smile :-) God Bless!"

"I had a wonderful experience at this location. Betsy and Gina are wonderful to work. I can't say enough good thing's. They really take care of you!!"

"Betsy is lovely and very helpful!"

"Reserved & rented a space online last month. The store team was very helpful from the start & the entire process was very quick, easy, and contact-free! Facility was very clean as well. Highly recommend."

"Staff very helpful."

"Betsy and Gina are the best when it’s comes to customer service!!!"

"The whole experience was great. The office was great and took the time to help us figure out what size unit we needed and get the best deal possible. Very pleased with everything."

"Great customer service!!!"

"Great staff with amazing customer service"

"The staff here is amazing ! So nice experience was great!"

"If i could Give 6 stars i would For the amazing costumer service. Gina was very patient with me and helpful. Everything went smooth and accordingly. Highly recommend."

"Nice, easy and clean. Friendly staff. Gina is great."

"I rented for 3 years. Full 3 bd townhome. All items were in a temperature controlled unit. Items remained safe and bug free. Easy payment options and helpful payment reminders. Professional friendly staff. Will definitely use them again."

"Nice place. Affordable. The office staff Betsy and Gina were great! Very helpful. Thanks!"

"Wonderful storage units! Very clean!"

"I completed this application online without stepping into the office after hours. I had access to the unit first thing in the morning and then when the office was open at 0930 I was greeted by the ever so pleasant Betsy. Great customer service and easy access to the facility!"

"Staff was friendly and helpful. Storage units were clean. I stored my car for over a year with no water or rodent damage."

"Gina is great she helped me find the right storage space"

"To the review before me. It would be really easy if you just paid your bills on time. It would avoid everything. This place is absolutely fantastic. The staff is so caring and an absolute pleasure to work with. I would highly recommend this storage unit to anyone looking for affordable storage. I had the absolute pleasure of working with a lady named Gina. She was able to answer all of my questions quickly and professionally. A true asset to the company."

"I don't even want to give them one star! I will tell everyone I know NOT to use Life Storage because it is not geared for customers. This is not my 1st situation with this company that has shown me that they do not care about their customers, they just care about the $$$. My latest situation I was late with my payment for about a week and they had the nerve to put a lock on my unit, of course I didn't know this and I had made a payment before leaving work to come here for a wasted trip! I've dealt with other storage companies and I could be almost a month late and they would not put a lock on and do not get me started on how horrible they treated their customers during this pandemic, not caring if people of out of work, they would never refund a late fee. Public storage really stepped up during the pandemic, carrying about customers needs, even refunding more than one months late fees."

"Clean and well maintained storage property. Bonus: very professional, helpful and friendly staff!!"

"Great place to store gina and betsy are awesome!"

"Very good excellence customer service"

"It was overall a fantastic experience! The people in the office were super friendly and helpful! The facility itself is very organized and clean. I feel good about storing my stuff there."

"Gina was very helpful, would recommend coming here."

"Great customer service. The place is always clean and presentable. Every time I come the reps are always nice and willing to help. They are GREAT"

"Gina and Betsy are very nice and helpful with my storage transfer and i never have any problems with anything and it’s always clean and I think they both need a raise or a bonus. Every time I ask for something or talk to them they actually treat me with respect unlike most storage places and my experience with life storage has been excellent will continue to give them my business and refer my friends and family their as well."

"Very friendly staff! Great place for all your storage needs."

"Great facility , very clean ! Very knowledgeable office staff."

"I highly recommend this storage facility! The ladies in the office are amazing and helped me with all the information I needed to complete a rental. Great customer service skills!"

"very clean and nice inside storage"

"Gina is in my opinion, the eighth wonder of the world in relation to customer service. She has set the bar very high and her presence, people skills, and knowledge are impeccable and impressive. Thank you Gina for your genuine kindness and professional courtesy."

"I went to inquire about prices, sizes, and policies when a young lady named Gina, asked me to wait a few minutes and she would show me the units. She gave me an good idea of what I would get. Very helpful and kind."

"Great place!! Gina was such a great help. Very clean and secure. Highly recommended this storage place. Thanks for the awesome help & For being very patient with me definitely had great customer service skills.! 😁"

"What a nice clean place! Best part was customer service.. believe her name was Gina.. great job!"

"Good place to rent"

"Good place and clean building"

"Awesome place good service"

"Very clean property and nice people"

"Oh my goodness this place is affordable and so nice and clean. They offer indoor heated units or outdoor if you prefer. There elevators are large plus they have carts you can use to transport your belongings. The employees are very competent and so helpful. I really appreciated the help. Thumbs up to life Storage"

"Clean but terrible customer service. They overlocked my unit for no reason, probably a mistake. I needed to access my unit and after office hour. After 3 calls and wasted time, nobody helped."