A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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5746 W Roosevelt RdChicago, IL 6064412.1 Miles Away
Customer Reviews - Life Storage #480, Alsip
We at Life Storage want to maintain the best storage facilities in Alsip, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"I am very happy I chose this specific storage for many reasons. First and foremost, the place is very clean and well taken care of. It is very convenient for me since it's close to my home even tho there's another storage facility a little closer. I chose LifeStorage because of the competitive prices and cleanliness. No animals, no garbage, and prices are great. I needed a drive up storage, and this was the perfect one. I told the manager about a little bit of water going into my storage, and the manager was very friendly and took care of the problem herself and right away by putting a rubber seal on the entrance of the storage which did help and stopped the little bit of water from coming in. I 100% recommended this location or LifeStorage itself over other storage facilities."
"Betsy & her team run a great facility. Easy going, polite and professional. Well maintained, clean and safe. Well lit at night. Always someone outside, regardless of weather to check on things & say hello. Highly recommend Life Storage in Alsip."
"Betsy is wonderful! When the unit I originally reserved online turned out to be too small for my needs, she made it easy to upgrade to something a little bigger. Told me to take my time transferring everything, didn’t rush me at all which I sincerely appreciated."
"Almost every time I go to my storage unit I see Betsy working very hard! She's always cleaning, sweeping or showing customers around. I'm very impressed by how clean & spotless Betsy keeps this facility.
She also has a charismatic personal and is very helpful.
Betsy is an excellent manager.
My only complaint is the excessive monthly increases.
Thanks Betsy for a job well done!"
"Betsy was professional, friendly, and knowledgeable. She physically showed me some units making sure my needs were met. The facility is clean and a pleasant atmosphere. Will recommend to others."
"I am leaving a review based on my reservation/rental experience. Very easy process to make a reservation. Betsy was very helpful and took us through the facility and thoroughly answered every question. I feel good about the transaction/new rental. I will be sure to update my review with any relevant information as my service moves forward."
"Very friendly and lighthearted folks. Super accommodating! They even waited for us to show up before closing for the day! Lovely experience with both Betsy and Haitham!"
"Very professional
Set a time to look at the unit and Betsy was ready and had everything together. Can’t ask for a smoother process.
Highly recommended"
"Life Storage is an amazing place to rent and store your items. Betsy, helped me with all my needs to rent a unit. I will highly recommend this place of business for anyone."
"Thank you Life-Storage-team-member Betsy! I am a long-time storage client with Life Storage and appreciate the kind, courteous and honest service provided by Betsy. Even her over the phone voice wears a smile :-)
God Bless!"
"Reserved & rented a space online last month. The store team was very helpful from the start & the entire process was very quick, easy, and contact-free! Facility was very clean as well. Highly recommend."
"The whole experience was great. The office was great and took the time to help us figure out what size unit we needed and get the best deal possible. Very pleased with everything."
"If i could Give 6 stars i would For the amazing costumer service. Gina was very patient with me and helpful. Everything went smooth and accordingly. Highly recommend."
"I rented for 3 years. Full 3 bd townhome. All items were in a temperature controlled unit. Items remained safe and bug free. Easy payment options and helpful payment reminders. Professional friendly staff. Will definitely use them again."
"I completed this application online without stepping into the office after hours. I had access to the unit first thing in the morning and then when the office was open at 0930 I was greeted by the ever so pleasant Betsy. Great customer service and easy access to the facility!"
"To the review before me. It would be really easy if you just paid your bills on time. It would avoid everything. This place is absolutely fantastic. The staff is so caring and an absolute pleasure to work with. I would highly recommend this storage unit to anyone looking for affordable storage. I had the absolute pleasure of working with a lady named Gina. She was able to answer all of my questions quickly and professionally. A true asset to the company."
"I don't even want to give them one star!
I will tell everyone I know NOT to use
Life Storage because it is not geared for customers.
This is not my 1st situation with this company that has shown me that they do not care about their customers, they just care about the $$$.
My latest situation I was late with my payment for about a week and they had the nerve to put a lock on my unit, of course I didn't know this and I had made a payment before leaving work to come here for a wasted trip!
I've dealt with other storage companies and I could be almost a month late and they would not put a lock on and do not get me started on how horrible they treated their customers during this pandemic, not caring if people of out of work, they would never refund a late fee. Public storage really stepped up during the pandemic, carrying about customers needs, even refunding more than one months late fees."
"It was overall a fantastic experience! The people in the office were super friendly and helpful! The facility itself is very organized and clean. I feel good about storing my stuff there."
"Gina and Betsy are very nice and helpful with my storage transfer and i never have any problems with anything and it’s always clean and I think they both need a raise or a bonus. Every time I ask for something or talk to them they actually treat me with respect unlike most storage places and my experience with life storage has been excellent will continue to give them my business and refer my friends and family their as well."
"I highly recommend this storage facility! The ladies in the office are amazing and helped me with all the information I needed to complete a rental. Great customer service skills!"
"Gina is in my opinion, the eighth wonder of the world in relation to customer service. She has set the bar very high and her presence, people skills, and knowledge are impeccable and impressive. Thank you Gina for your genuine kindness and professional courtesy."
"I went to inquire about prices, sizes, and policies when a young lady named Gina, asked me to wait a few minutes and she would show me the units. She gave me an good idea of what I would get. Very helpful and kind."
"Great place!! Gina was such a great help. Very clean and secure. Highly recommended this storage place. Thanks for the awesome help & For being very patient with me definitely had great customer service skills.! 😁"
"Oh my goodness this place is affordable and so nice and clean. They offer indoor heated units or outdoor if you prefer.
There elevators are large plus they have carts you can use to transport your belongings.
The employees are very competent and so helpful. I really appreciated the help.
Thumbs up to life Storage"
"Clean but terrible customer service. They overlocked my unit for no reason, probably a mistake. I needed to access my unit and after office hour. After 3 calls and wasted time, nobody helped."
"Absolutely the best experience I ever had with storage. The building is so clean, secure and well lit. The girls in the office are great!! Very helpful and easy to talk to. Much better than the previous companies I used."
"Love love love this place!!! Theresa was such a great help from my rental to helping me understand how to use a cylinder lock (couldn't get it right) she was so patient. Will definitely recommend to anyone looking for storage."
"I think Life Storage is a wonderful Company.I recommended Life Storage to a friend. She moved from another storage
company to Life Storage!
The staff is always helpful and wonderful.
Thanks to the great staff workers for keeping the place so clean!"
"Sam! You are the best man! Thanks for helping us out! I wish you the best luck in your future career! Life storage was a great experience because of you!"
"The units are ok, they built a new building and expect us to pay for it. My unit and most others are the same as before not even a new door latch! Since they bought this place over a year ago they have raised my rent 4 times this is crazy!! Its still the same storage unit I rented back then starting at 160 now it's over $216 to rent the same. All because they and other big box stores have bought up all small local owned storage facilities. I understand business and the need to make profits but really over a $50 increase per month for a storage locker?? Not recommend"
"Everything was very clean. The woman who helped us (who I believe was a manager) was very helpful and very nice. As being first time renters she made sure we understood everything and showed us to our space. She was genuinely happy to help. There was a gentleman that was waiting behind us and she greeted him and acknowledged him to let him know about the wait time for her to help us to make sure he was ok waiting. I find that so important as a customer just to be acknowledged even if I can’t be helped immediately. I would recommend this company and definitely this location to anyone I meet."
"I wanted to like this place. It is clean and seems safe enough however it seems their employees are not well informed. When initially signing up to rent a space at this particular location I was assured that the card provided for the initial payment would automatically be charged for the following months. Yet here we are with a late fee applied because I supposedly didnt sign up for auto pay. This is literally the only thing I confirmed with the associate when initially signing my contract. Don't let the reviews mislead you. Try somewhere else. I'll be moving my things to a more trustworthy source shortly."
"Just moved into our first storage unit today. The manager was more than helpful and explained everything in detail for us to understand as first time renters. There Is a bit of a mix up with our access code working but even their corporate customer service has been an amazing help. From the first call inquiring about the storage units to even sitting on the phone with them late at night to fix our code theyre nothing but professional, kind, helpful and in great moods! Couldnt ask for better customer service!"
"Great place!! Very clean,secure and well lit at night. Theresa is awesome and really made sure I understood everything I was signing. She took her time at explaining all rules and policies. Thank you for making my move a great one!!"
"The process for getting a storage unit was quick and easy. Sam, the Associate Director, was very helpful and efficient, which I greatly appreciate. I also appreciate the availability of the moving van and we have reserved it to move items instead of having to rent from UHaul or Penske separately. Life Storage is helping our move be less complicated and cheaper and that is greatly appreciated!"
"We've had a unit at this location for almost 18 years. It was great when it was Alsip storage. We had very few price increases. The place was clean and safe. When they became Uncle Bob's, we had a pretty big price increase. They told us about all the upgrades they were going to make so we stayed on. They eventually became Life Storage. We received a letter telling us there would be a price increase in June. We decided maybe we should look around for better pricing. Went online and discovered our exact unit is $30 less at the same location. Not a promotion. The every day monthly price is $30 less than we are paying. Asked the office and they said corporate handled pricing and there is nothing they can do for us. Got a hold of corporate. The best they can do for us is not activate the price increase. We are leaving. They do not value long term customers."
"This place is great!! Very clean, secure and they have everything you need for moving and storing your items. Theresa was so helpful and really took her time explaining my contract to me and giving me advice on how to pack and store my items in my unit. They also have a free van rental to help move my stuff here. Couldn't of picked a better company. Thank you Theresa and Life Storage for making my move so much easier!!"
"I initially did my rental online and ended up getting a horrible wet unit. Went in and spoke with manager Sam Smith and he was very helpful, patient, informative (and funny! lol) and was able to get me into a better unit without any type of hassle. He provided exceptional customer service and made the transition a great smooth process. Thank you so much Sam! Lifestorage is lucky to have you because I was seconds away from going to a different storage facility! Thank you so much for your help! We really appreciate it!"
"Sam the assistant manager has great customer service. On my last day out he even allowed me to use his i phone charger to charge up our daughter's phone. Thanks Sam and God bless."
"Recently moved to Mt. Greenwood and Teresa was very accommodating while I moved in. I was pleasantly surprised that the unit was so clean and ready for me to move in. I may never leave!"
"They used to be affordable before they were bought out by Bobs and then Life Storage. Now they utilize the same yearly price increases as Public Storage. And the pricing for a 10x10 unit is nearly 90% higher than a nearby storage facility."
"Your manager and her staff are excellent and very professional , and at the same time very approachable. It was all in all a great experience .
Thank you"
"Sam was most helpful in deciding on my rental space.
The staff is very courteous and I took advantage of the vehicle to move my items.
I am very happy with the overall experience!"
"Your staff was on time in the office and always helpful. Interviewed other national sites and even with an appointment they showed up late to start the day. I especially liked knowing there was staff when I used my storage space. I hope you continue to grow in the area."
"Since taking over Alsip storage, the lot is much cleaner, but I do not really deal with the staff that much so those answers are mostly moot.
I do wish you would put the dumpster back though....."
"Your employee sara is awesome ! She knows her job and has awesome customer service. She explined even how easy it is for making payments! How to store my items and took the time to show me how to open door, lock it and use my access code!! Ill be referring everyone i know that needs storage to Uncle Bobs [Life Storage]!!"
"I have never been treated like I have with the girls at Uncle Bobs [Life Storage]. I'm always greeted , and it's nice to see the girls out side cleaning , making sure there is no garbage anywhere. They make me feel good knowing that the little stuff in my unit I call my treasure is safe and secured ."
"Office staff is friendly, they are organized and professional. Always there to help with any questions. They are always available, if not in the office you can always find someone walking the lot. Five stars for the girls at #480"
"It was a pleasure to see the storage space, and all my questions were answered to my complete satisfaction. I was very comfortable with the arrangements."
"your employes were very courteous to me she even offered me a chair because I had to wait for my handicap bus Sarah is a excellent employe in my opinion thank you."
"I was expecting a poorly run, dirty place with employees who did not like their job. Nothing could be further from the truth. They were polite, went out of their way to make suggestions and relieve the stress of moving and storing at the same time."
"Sarah and Sarah both helped me through the move in process. I was a transfer in from Public Storage due to Uncle Bobs [Life Storage]being closer to my house and have to admit, although I did not have any real problems from Public Storage, my experience with Uncle Bobs [Life Storage]was very smooth and friendly. They took the time to explain everything and the facility was clean. Very happy so far"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Chicago, Alsip and Mount Greenwood
Our self storage facility on West 111th Street is located east of the Tri-State Tollway, between Laramie Ave and Central Ave, near Wolfe Wildlife Refuge. Click here for directions to this Life Storage.
At Life Storage Facility #480, we offer great property security systems and clean, affordable storage units to rent for the residents of Mount Greenwood, Merrionette Park, Chicago Ridge, and other neighborhoods in Alsip, IL. Call us with questions, reserve online, or click here to compare other storage units in Chicago.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: Closed
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$32 admin fee
Payments due monthly, with a minimum of one month rental
