Self Storage Units near Chicago in Alsip, IL, 60803

"Wonderful storage units! Very clean!"

"I completed this application online without stepping into the office after hours. I had access to the unit first thing in the morning and then when the office was open at 0930 I was greeted by the ever so pleasant Betsy. Great customer service and easy access to the facility!"

"Staff was friendly and helpful. Storage units were clean. I stored my car for over a year with no water or rodent damage."

"Gina is great she helped me find the right storage space"

"To the review before me. It would be really easy if you just paid your bills on time. It would avoid everything. This place is absolutely fantastic. The staff is so caring and an absolute pleasure to work with. I would highly recommend this storage unit to anyone looking for affordable storage. I had the absolute pleasure of working with a lady named Gina. She was able to answer all of my questions quickly and professionally. A true asset to the company."

"I don't even want to give them one star! I will tell everyone I know NOT to use Life Storage because it is not geared for customers. This is not my 1st situation with this company that has shown me that they do not care about their customers, they just care about the $$$. My latest situation I was late with my payment for about a week and they had the nerve to put a lock on my unit, of course I didn't know this and I had made a payment before leaving work to come here for a wasted trip! I've dealt with other storage companies and I could be almost a month late and they would not put a lock on and do not get me started on how horrible they treated their customers during this pandemic, not caring if people of out of work, they would never refund a late fee. Public storage really stepped up during the pandemic, carrying about customers needs, even refunding more than one months late fees."

"Clean and well maintained storage property. Bonus: very professional, helpful and friendly staff!!"

"Great place to store gina and betsy are awesome!"

"Very good excellence customer service"

"It was overall a fantastic experience! The people in the office were super friendly and helpful! The facility itself is very organized and clean. I feel good about storing my stuff there."

"Gina was very helpful, would recommend coming here."

"Great customer service. The place is always clean and presentable. Every time I come the reps are always nice and willing to help. They are GREAT"

"Gina and Betsy are very nice and helpful with my storage transfer and i never have any problems with anything and it’s always clean and I think they both need a raise or a bonus. Every time I ask for something or talk to them they actually treat me with respect unlike most storage places and my experience with life storage has been excellent will continue to give them my business and refer my friends and family their as well."

"Very friendly staff! Great place for all your storage needs."

"Great facility , very clean ! Very knowledgeable office staff."

"I highly recommend this storage facility! The ladies in the office are amazing and helped me with all the information I needed to complete a rental. Great customer service skills!"

"very clean and nice inside storage"

"Gina is in my opinion, the eighth wonder of the world in relation to customer service. She has set the bar very high and her presence, people skills, and knowledge are impeccable and impressive. Thank you Gina for your genuine kindness and professional courtesy."

"I went to inquire about prices, sizes, and policies when a young lady named Gina, asked me to wait a few minutes and she would show me the units. She gave me an good idea of what I would get. Very helpful and kind."

"Great place!! Gina was such a great help. Very clean and secure. Highly recommended this storage place. Thanks for the awesome help & For being very patient with me definitely had great customer service skills.! 😁"

"What a nice clean place! Best part was customer service.. believe her name was Gina.. great job!"

"Good place to rent"

"Good place and clean building"

"Awesome place good service"

"Very clean property and nice people"

"Oh my goodness this place is affordable and so nice and clean. They offer indoor heated units or outdoor if you prefer. There elevators are large plus they have carts you can use to transport your belongings. The employees are very competent and so helpful. I really appreciated the help. Thumbs up to life Storage"

"Clean but terrible customer service. They overlocked my unit for no reason, probably a mistake. I needed to access my unit and after office hour. After 3 calls and wasted time, nobody helped."

"Ive used this place for about a year now. good prices and no hassle to get my stuff in and out"

"Absolutely the best experience I ever had with storage. The building is so clean, secure and well lit. The girls in the office are great!! Very helpful and easy to talk to. Much better than the previous companies I used."

"Gina and Theresa are always very nice and professional. They also helped me with my bill - Thanx :)"

"Great staff. Awesome facitlity."

"Need storage? Come check them out! Great place, great prices."

"Very clean facility and nice girls in the office"

"Great place"

"Great place and staff"

"Very reasonable prices, large spaces for low cost."

"Great place for storage if your looking. They have everything you need from packing supplies to a rental van. No need to look anywhere else!!"

"Highly recommended"

"Good place if your looking for storage. Reasonable prices."

"Great place if you need storage"

"Great place, great prices and great help!"

"Would recommend"

"Very nice and so clean. Girl in the office was so nice and extremely helpful."

"Phenomenal"

"Great service"

"Very clean and secure place. Girl in the office is very nice and helpful too!"

"Would recommend to everyone."

"Great place"

"Best place"

"Awesome is all I could say about this facility and staff!"

"Great customer service"

"Great service, clean and secure."

"Theresa was great!! I was so pleased for the service that I received I would recommend this company to anyone who needs storage!"

"Nice place"

"Great place!! Theresa was such a great help. Very clean and secure. Highly recommended."

"Nice place"

"Love love love this place!!! Theresa was such a great help from my rental to helping me understand how to use a cylinder lock (couldn't get it right) she was so patient. Will definitely recommend to anyone looking for storage."

"Great people and great service= =O"

"Great facility and awesome staff!!"

"I think Life Storage is a wonderful Company.I recommended Life Storage to a friend. She moved from another storage company to Life Storage! The staff is always helpful and wonderful. Thanks to the great staff workers for keeping the place so clean!"

"Sam was a great help honestly. Feeling sad I wont be seeing him here anymore! Wish you the best of the best!"

"Sam! You are the best man! Thanks for helping us out! I wish you the best luck in your future career! Life storage was a great experience because of you!"

"The units are ok, they built a new building and expect us to pay for it. My unit and most others are the same as before not even a new door latch! Since they bought this place over a year ago they have raised my rent 4 times this is crazy!! Its still the same storage unit I rented back then starting at 160 now it's over $216 to rent the same. All because they and other big box stores have bought up all small local owned storage facilities. I understand business and the need to make profits but really over a $50 increase per month for a storage locker?? Not recommend"

"Everything was very clean. The woman who helped us (who I believe was a manager) was very helpful and very nice. As being first time renters she made sure we understood everything and showed us to our space. She was genuinely happy to help. There was a gentleman that was waiting behind us and she greeted him and acknowledged him to let him know about the wait time for her to help us to make sure he was ok waiting. I find that so important as a customer just to be acknowledged even if I can’t be helped immediately. I would recommend this company and definitely this location to anyone I meet."

"Great place. Facility is very clean and secure. Theresa in the office is great!! She is excellent in customer service!!"

"I wanted to like this place. It is clean and seems safe enough however it seems their employees are not well informed. When initially signing up to rent a space at this particular location I was assured that the card provided for the initial payment would automatically be charged for the following months. Yet here we are with a late fee applied because I supposedly didnt sign up for auto pay. This is literally the only thing I confirmed with the associate when initially signing my contract. Don't let the reviews mislead you. Try somewhere else. I'll be moving my things to a more trustworthy source shortly."