Self Storage Units near North Park in Chicago, IL 60646

"Friendly staff. Answered all questions in detail!!"

"All my storage needs while in Chicago have been expertly handled by Life Storage at Pulaski and Peterson in Chicago. Wonderful customer assistance, good hours for access and I always felt my storage was safe and secure. Thank you, Life Storage!"

"Great customer service very professional and informative"

"I really appreciate the friendly service at this storage place. Never had any issues after being here for 5 years."

"The lady was very helpful and gave me all information I needed I will definitely recommend this facility to everyone"

"Opened a new account. Sergio and Gladys were very helpful and knew the answers to all the questions i had by heart. They really seem to love their job"

"An extremely clean facility for storage. Private. A variety of storage space sizes. Outside or inside. Availability does vary. The staff is cooperative, willing to demonstrate exactly how to first access your space, use your lock. There is a property map which I found lacking. The only signs refer to the office location. No signs as to storage number locations. You will do a great deal of walking if you have trouble with maps. There is a loading dock. Two carts for loading. Where they are found depends on who used them last. Apparently there were more carts but they were stolen. Sad that happened. Sad it was stated by staff. I chose controlled temp storage. No complaints.They are picky about what you can or cannot store. Insurance is required. Reasonable hours for access. Multiple cameras for security noted in the front office. I found the monthly cost acceptable. Ask about discounts if storing for over 6 months to a year."

"Friendly personnel, good rates"

"Gladys is very knowledgeable on how to run a business accordingly. All the customers look forward to business at the facility because of her. She is great from cleaning to customer service. This facility is excellent thanks to her."

"Great place! The ones who attended me were very nice."

"Gladys customer service is top notch, she’s hardworking and always keeps the facility clean."

"Great customer service the employees are very nice and attentive to detail. Especially Gladys. She always keeps me posted with my unit."

"Walking In, I was greeted by a nice young lady named Gladys. I recently just moved in the area&I had a couple of questions about this specific location& she answered them all. Will definitely recommend this place to any one, the people are great and its clean!"

"A little haunted. 2 stars because the 'mandatory' (lobbied) insurance is more then my rental and my rental payment is greater then the value of the things inside"

"I have rented storage units with Life Storage and elsewhere before, and never have I received such poor service or had issues with my storage unit as I have at this location. I rented an outdoor unit for two months while staging my home to  move, and upon vacating I noticed a large amount of dirt (several inches deep) in my unit. There was dirt all over my belongings. It got in through the bottom of the unit and permeated everything inside. I paid for three total months of storage, and though I understand Life Storage isn't responsible for my belongings (hence why they make you purchase insurance), they took no accountability for the problem at hand. The customer service was poor (with the first person who helped me out not wearing a mask while in the office until I asked them to, by the way) and the follow up even worse. "You need to read the contract," was what the manager said. Someone more invested in customer service would have refunded a month or more of my storage cost. Do not go to this location of Life Storage if you can avoid it. I, for one, will never rent a unit here or at any other Life Storage location again."

"Mr. Sergio Martinez Was beyond helpful and informative and pleasant he help me with Setting my storage Unit."

"Excellent job. I would recommeded new customers. Great person."

"Gladys was so nice and took care of our needs. She worked to help us make sure we were happy with the service and unit. I am going to recommend this location for the impecable service she gave us. Very responsible and professional! She is a treasure of an employee. Thank you for the interest you have in doing your job at 110%!!!!!"

"Good customer service, Gladys is very knowledgeable , prices are good, very clean place"

"Sergio is the man"

"Gladys and Sergio are very nice. Will recommend."

"Gladys and Sergio are very nice. Will recommend."

"Reserving my storage unit was easy and the store manager Sergio M. was very cordial. He kindly explained everything to me and answered any questions that I had. When he showed me my unit it was very clean and the facility looks well maintained. Glad I made the decision to store my belongings here."

"Bernard was very helpful"

"Bernard is the man"

"Gladys was wonderful! She was incredibly understanding of my busy schedule and helped me find the perfect unit. She answered all my questions and demonstrated great customer service. Thank you!"

"Sergio is cool"

"Segio is the. Man"

"Gladys was very nice and informative. Thanks for your help."

"Great service. Very clean. Reasonably priced."

"Professional friendly service"

"We opened a new account today and it was near closing time, yet Gladys Mar was very helpful, courteous and efficient. She even helped us load the boxes we bought. She explained the details of the rental agreement thoroughly and showed us the space and the locking mechanism. She was very pleasant & made us feel comfortable doing business with her & with Life Storage!"

"Sergio is very helpful!"

"Sergio and Gladys have been so personable and helpful in everything from setting our account up, payment and assuring us of safety. The facility is clean and well-lit and accessible for long hours but always secure. They have a nice selection of moving materials, boxes, protective TV covers etc. to help with your move and storage. Above all the service in person, on the phone and via email is outstanding. We highly recommend this location."

"Great customer service!"

"Great place."

"We are in a state of emergency with COVID-19 and this company is offering no relief, just plain greedy!!! No matter how much you pay your bill on time every month they are not willing to help their customers who currently don't have an income due to this city's lock down. Then have the nerve to tell me don't worry they will notify me before they auction off my belongings, wow how insensitive. Furthermore, only 3 months after I got this storage they went up on the price telling me it was a demand for my space. If I had known that I would have never put my things here, big mistake. However, I would not recommend this place to anyone & will be removing my belongings from here as soon as I can. Unbelievable , greedy & selfish business practice. Warning do not support this place by putting your personal belongings here. I'd give them no stars but it is forcing me to give one."

"Nice abs friendly staff"

"Sergio was most helpful, well managed, clean facility."

"Sergio was awesome thank you so much"

"Sergio Martinez was a great help to me and quick. Very happy with service."

"Sergio was great. He always answered all my questions. The facility is nice and clean. Highly recommend it."

"It was nice, welcoming, and understanding experience by Gladys Mar"

"Gladys is friendly and it's a clean facility"

"Stopped in to buy boxes friendly staff."

"Clean store, efficient service and friendly staff"

"Life Storage: 5860 n pulaski rd Chicago IL 60646  The staff there were very friendly and helpful especially Gladys, she explain everything for me like prices and other questions I had towards purchasing a storage unit here. The facility was very clean. I definitely recommend this place if you need to store your things. ""

"Gladys was wonderful! She was incredibly understanding of my busy schedule and helped me find the perfect unit. Thank you!"

"I was looking around for a storage unit and finally came across this place. I was extremely impressed with this storage facility and how clean it was. Not to mention I was quickly attended by one of the workers named Gladys. She was able to thoroughly answer all of my questions and helped me chose the appropriate size unit for my likings. I highly recommend this life storage location."

"Gladys helped my mom get the right size storage space for everything we needed. She was very helpful. Would recommend"

"I was a walk-in customer at this facility. I was attended by a Customer Service Professional named Gladys, she gave me a tour of your clean facility. I was impressed on how quickly I was attended. Very great customer service. Will return only for her."

"I stopped in on a last minute need for 2 storage units one day after the Holiday. I was pleasantly greeted and attended to by Gladys. She was able to get me set up quickly with what I needed and took the time to thoroughly explain all of the rental details. I had an extremely pleasant experience and would highly recommend this location for all of your storage needs."

"Its a very clean facility. I was attended by an employee named Gladys. Who has great customer service and ability of communication. I was very pleased to do business at 5860 N Pulaski Rd Life Storage."

"Absolute worst service ever. Ever since this place changed over from Bob's it has been a nightmare. The criteria for working here must be that you are rude, don't care and can't be bothered with anyone or anything. It is truly just awful how audacious the service is here. Every response is short and condescending and with attitude. Luckily storage business is big business and there are other options. Don't spend your time or money here, it holds no value."

"Was renting a UHaul from this place and the staff wasnt what I would call helpful in my opinion. I rented via online service and was effectively shooed away to stand in the heat trying to get the stupid uHaul service to work. Probably a great storage facility, but will not do business there based on experience."

"Excellent storage facility. staff is very knowledgeable and friendly. Gladys provided me with every piece of information I needed before I even asked."

"Awesome service"

"Tell them make a app so we can download there where we sign that the old system"

"The storage manager is nice and helpful. Storage is super clean and quiet.It is easy to park."