*Storage unit size is approximate. Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
We at Life Storage want to maintain the best storage facilities in Chicago, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
"overall, we were quite pleased. My only gripe is that the office would close for lunch at times when I needed the help of a live body. But the facility, storage unit and access to them were basically fine."
"I received a call in the morning as stated when making my online reservations. I was greeted by Nicole and immediately attended in a pleasant and kind manner. It was a quick process because I filled out information before hand and also had all the supplies I needed to make my packing move easy. "
"When I first arrived the lady at the front desk was every polite kind and very well manner the she showed me the rope of getting around the storage the access is easy and simple the employees get a thumbs up ????????????"
"There never is a dolly available to use. I had to leave several times without being able to complete my goals.
HAVE DOLLIES AT HAND FOR PEOPLE TO USE"
"I was very pleased with the staff who was very friendly and helpful in helping me to select the right size storage space for me. They even explained the benefit of me earning a free month of service on the storage space that I'm using. It turned out fine, the worksite is easily accessible and the security system is just fine."
"The staff at Uncle Bob's [Life Storage] was very helpful and accommodating to us. We needed a place to store most of our belongings after a fire and the assistance we were given was truly helpful."
"The employees that I met were Monica and Lawrence. They both were very nice and helpful. I'd definitely recommend this facility to friends and family. All of my questions were answered. "
"Lawrence is one the most professional people I have met in all my seventy years he was not only helpful but went out of his way to help, when he saw me on the monitor he met me half way with the cart I needed, you have found a real dedicated person in Lawrence I can't think of a better person you could have in that position.
Keep up the good work
"
"The gentleman that service me was the greatest he was not only professional he was nice and firendly to talk with, as a single women you want to feel safe around a stronger in a place like a storage busniness, and I was just that safe. So let him know that I have told others about your company in hopes they will come and have thier things stored safe with you. Thanks!"
"I was worried about where i would be able to store my items and could i afford it. I spoke with a gentleman name Chris who was extremely helpful to my situation. When I came to the office Lawrence was straight to the point and reassuring. Thank you all so much!!!!"
"Sara and Lawrence were great. I have used other storage companies before and none compare to Uncle Bobs [Life Storage]. Anything I needed was taken care of right away. I was extremely happy with my experience with Uncle Bobs [Life Storage]. "
"Your service was impeccable, Sarah... The lady that work there, took customer service to a another level!!! Thank you so much, you just don't see this type of service everyday. Uncle Bob's [Life Storage] the best! "
"your employees where very helpful... other places i have been too treat you like a machine ... ( can;t realy say. Also ,,,,i liked your rate and hope it will stay the same for some time!!!!"
"I don't remember his name, but the employee was extremely helpful and welcoming, and the whole space was neater and cleaner than I've even seen a storage facility. I was apprehensive about renting storage, but after my first tour I felt very good about the whole thing. Thank you!"
"With this being a family move that was necessary Sarah made the storing easy for us even took time to explain added questions we had about boxes and using the wardrobe."
"The place is very well kept and the initial gentlemen who signed me up was excellent, but the lady who is now in the office on north Austin is not a good person to have in the office, even if she is the owner or his wife, i don't care she was rude and she lied but hopely i will be leaving soon. The facility is very nice and in general the place is a very nice place to store your items..."
"The manager was extremely friendly and made the process of renting an unit very easy. He was a pleasure to do business with. The storage unit is clean with easy access. "
"I'm grateful for the management at the Austin Avenue location because Lawrence is so so helpful. I really Appreciate him and his Great Customer Service Skills!!!!"
"I do very much like the indoor facility where I keep my things. I have been with you for years now, and will most likely continue to rent, provided the rent does not increase to the point I will need to seek out other facilities. Thank you for your consideration."
"Storage carts aren't available anymore. This is such a disadvantage to go to the office to request a cart. I suggest, rent them out,when returned, refund my renters fee."
Save time and skip the counter! At this facility, you can complete your rental agreement, make payment, and get access right away. Just choose our "Rent Now" option.
Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.
This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements.
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Chicago and Belmont Central
Our self storage facility on North Austin Ave is located west of the I-90 & Kennedy Expy, between W Dickens Ave and N Mason Ave, near Aiello Playlot Park. Click here for directions to this Life Storage.
At Life Storage Facility #424, we offer great property security systems and clean, affordable storage units to rent for the residents of Belmont Central, Hermosa, Belmont Cragin, Montclare, and other neighborhoods in Chicago, IL. Call us with questions, reserve online, or click here to compare other storage units in Chicago.
Rental Requirements:
Insurance required
Storage insurance available (third party)
$25 admin fee
Payments due monthly, with a minimum of one month rental
