A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
When you rent a storage unit, Life Storage will help pay for movers. Get a $50, $100 or $200 discount on full service moving services from Moved. Bundle your move and save!
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
We at Life Storage want to maintain the best storage facilities in Chicago, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"This is our second experience with public storage and wish it had been our first! the staff was very kind and helpful and the building is very clean and well maintained. I feel overconfident recommending this location."
"Steven and Lashawn were great assisting us in setting up our storage site. They were very clear in explaining all the information as this is our first time."
"Renting storages for 40 yrs is my thing.I had a situation where I walked into the office to secured a unit. The manager( steven) was with a customer but never acknowledged my presence,while talking to a couple.I waited patient
ly,until the customers apologized & signal for me to step up to the desk.Finally he(steven
)nonchalantly addressed me.As we walked to my unit,he was nonengaing
,said basically nothing,as if he was walking alone to his unit?Certain race
s,he barely spoke to but others he hollered for joy(?).I told him I will be sorting papers-he said nothing.Then he went ahead of me to the office while I went to the ladies room.Once I reached the office,he did it again while a different set of customers were there.He said nothing like I'll be with you in a moment "blah"(?).He was just shooting the breeze again& they too step to the side so he can service me.How nice .He proceeded 2 execute his authority over me(unnec
essary).He said by the way,you can not pull your garage door down,for
safety reasons.How petty
,absurb,etc.1st time in 40yrs have I heard this. Then he started saying some more garbage makeup rules that made no sense.By this time,I was DONE! I told him to cancel the whole order 🙄& that I will just call corporate.He insisted that he do it AFTER I said I will do it(?). I said I will do it. He said it was his job to do it. I called corporate. Fortunate
ly,they gave me a break because they acted better,but my time was wasted.They settled everything& gave me the one unit left that I originally had.So now I must wait& see if I have a staged break in. We'll see. I will keep you posted.
of"
"I’ve called in several times about refund I should have received a month ago the customer service is almost non existent no one has returned my call or emailed about this matter I’m calling in every week about a refund I should have been received the customer service service sucks"
"Hello,
This is my second location with Life Storage and I only have good thing to say about them. The staff provides great customer service and special acknowledgement to Steven Ortega. He is always going above and beyond regarding any issues I may have. I would highly recommend this storage co. Thanks for the great service!"
"I want to thank the Life Storage crew for providing such great service! You guys rock! Don’t know why anyone would search anywhere else?! They have it all here!! 😎"
"Nikka and Steven have such amazing customer service skills they made sure I had the right space and made sure I walked off there property knowing my item’s will be safe. I will forever recommend this location ."
"Love the customer service here! they are very attentive with everything, super clean building. Huge plus that the facility is temperature regulated. I once had an issue and Steven addressed it as soon as I brought it to his attention, hassle free. Another time, an associate, Nikka, was super friendly. She noticed I needed help and offered her assistance. This place reassures me my personal belongings are in great hands! definitely recommend. (:"
"Thank you Keith and Steven for the most professional customer service I have ever experienced! The building is well kept unlike the other competitors! Prices are wonderful! I would recommend this place to anyone in the Belmont Cragin neighborhood. Those two guys are your storage experts!"
"I still can’t believe!!
How’s it possible that they could have Keith and phyllis(hopefully I spelled it right 😬)
😡how’s it possible to such
awesome ,professional &friendly people stored away here!🖤
I genuinely mean that but see what I did there 😬😂☺️ they’re cool and helpful man and I’m one to care or notice how customers get service 👍🏼 definitely recommend this place especially on the nice storage price I found online"
"The Life Storage on Austin Ave is NOT friendly or understanding Storage Facility at All .
FYI The Manager STEVE here Is Super -PRICK . He should take some Classes on People skills and Business management . Or Maybe he could take that Corncob out of his -SS
Either way Please Spare yourself any lost energy and your Wallet from spending any money here.
There are plenty of better storage choices ! Toodles!"
"Steven has been amazing, he answered all my questions and explained everything I needed to know. If you ever need storage and have questions definitely ask for him."
"Steven was a really good help called to get more information about the storage place and he was really attentive to every question I had I totally recommend I ended up getting."
"Keith thank you for making me feel welcomed, your customer service was great and I appreciate you and your team trying to help us with our parking situation. I appreciate you guys!"
"Stopped by to ask for pricing and I’m amazed at how well I was treated here. The pricing is fair and the location is spot on. Will be looking to move in the next few months or so but these guys are very friendly and knowledgeable! Thank you for your time! 😃😃😃"
"Went today and was very pleased with the assistance I receive from both gentlemen in the front. They were both very helpful and made the experience enjoyable. It was my first time getting a storage unit. I would recommend this business to anyone! I was not disappointed at all!"
"Steven & Keith were a great help! They’re professional and very friendly! I would recommend this storage place to anyone in the area! Thank you for your expertise!!"
"Steven was great to work with, he explained the process and showed me multiple storage units and options. I would recommend this location to family and friends."
"Great service at this location. And very reasonable prices compared to other storage facilities. The staff at this location like Stephen, Keith & Michael were super helpful getting me aquatinted to the different storage spaces & materials that are available."
"Just got a unit with life storage for the first time and it was really a great experience. The employees were so kind and helpful. I recommend anyone looking for a storage unit to come to life storage on dickens"
"Michael customer service rep was very informative and courteous an professional. Took time to explain all I need to know. It is a pleasure to do business with your company."
"The gentleman that took care of us was great! He made the process easy and knew exactly what size storage would fit our things. Thank you for your great customer service!"
"Michael was very friendly from the moment I walked in til the moment I walked out! I can tell somebody raised him right. I'm happy with my storage and feel my stuff will be safe and secure. Thank you so much!!!"
"Just got a unit today in their newly renovated section. Keith was a great help. I did a lot of shopping around before deciding on this location and I feel like it’s one of the better storage facilities in Chicago."
"ALERT¡¡¡ This place is a set up with the owner. They have broke in 3 times inside the storage parked car and always an excuse with cameras. I DONT Recommend this place. Will be reported to the BBB...a SCAM ... bunch of thieves.
They damage steal and vandalize you property"
"Amazing service the workers there are very nice. Steven was the one helping me and answering all the questions I had for my first time getting a storage unit. Highly recommend!"
"Had Great experience had a wonderful tour with Michael he made me our time very delightful. Would request you to come to Michael if you need any help getting a storage!!!"
"Great setup for a storage unit. This location has availability in a brand new wing. The managers at the front desk were very welcoming and reassuring that they monitor the building very closely. They took time to explain how they operate and walked the grounds with me. I look forward to having a successful stay here for my belongings!"
"Worked with Steven and I have to say, it's difficult to imagine how my customer experience could have been any better. Thoughtful, accommodating, professional."
"Very good experience. Micheal was a very helpful employee and very outgoing. Would definitely recommend this location if you’re looking for a safe place to store your belongings. Thank you Michael!"
"We paid to store our car here for one month believing the staff that the lot was monitored by cameras, gated with barbed wire and walked daily by attendants. Someone threw a rock through the car window and stole items of value along with the hubcaps. They never called us and 30 days later when we returned they pretended they were not aware of the crime. Police looked at the video and determined the cameras are useless and video unreadable for the entire 30 days. Clearly other cars had been vandalized because we could see glass around the lot in other places. The management says they are not liable and we've had to file an insurance claim. DO NOT TRUST THIS PLACE. The staff knows full
well the cameras are crap and that break ins are happening on a regular basis!"
"Easy and fast, Monica was awesome!!she was awesome i never had such good service and proffecinalism i would recomend her and this place to everyone....."
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Chicago and Belmont Central
Our self storage facility on North Austin Ave is located west of the I-90 & Kennedy Expy, between W Dickens Ave and N Mason Ave, near Aiello Playlot Park. Click here for directions to this Life Storage.
At Life Storage Facility #424, we offer great property security systems and clean, affordable storage units to rent for the residents of Belmont Central, Hermosa, Belmont Cragin, Montclare, and other neighborhoods in Chicago, IL. Call us with questions, reserve online, or click here to compare other storage units in Chicago.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: Closed
Facility Access Hours
Mon: 6:00 am - 10:00 pm
Tue: 6:00 am - 10:00 pm
Wed: 6:00 am - 10:00 pm
Thu: 6:00 am - 10:00 pm
Fri: 6:00 am - 10:00 pm
Sat: 6:00 am - 10:00 pm
Sun: 6:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
