Storage Units near Avondale in Chicago, IL 60618

"Had an issue booking over the phone, but Monica was so helpful once I went in person. She made sure I still got a great deal like I’d been promised. Great attitude, super competent, a pleasure to work with! Thanks Monica!"

"The assistant manager Monica literally puts up with my tom-foolery. Excellent customer service and Monica especially is a great problem solver. 10/10 :)"

"Monica was a tremendous help in this moving process"

"Monica was extremely helpful and very willing to go out of her way even though her facility was understaffed. Great employee, keep her around!"

"Great service. I needed a box, tape and some bubble wrap. Monica was extremely helpful in finding me the appropriate box and supplies."

"Great costumer service"

"Monica has excellent customer service and was very helpful."

"Great service. Monica was a pleasure and was very helpful. 🙂"

"Monica was great help with my automatic payment schedule. It was need to avoid paying late fees. So thank you Monica for being such a great help today."

"Monica was amazing she provided superior customer service and I look forward to coming back to this location for many years to come"

"Excellent service!!!! Five stars ⭐️⭐️⭐️⭐️⭐️"

"Monica was extremely helpful. She answered all of my questions and set up our unit quickly. We’ve used Life Storage for years. Thank you for the continued great service."

"Top notch service, always! Facility and grounds very well kept and secure. Great location. The managers are fantastic and helpful."

"Monica was great and very helpful!"

"Great space! Friendly staff, affordable storage."

"Monica was a huge help. 5 star service!"

"Customer since 2016, Monica helped me switch units easily without any hassle and saved me a little money in fees as well. Highly recommend this location!"

"We had trouble with the lock for second storage unit and Monica seriously...”saved our day” this morning. Not only did she walk over to observe the storage unit with us, but she immediately identified what was wrong and fixed the problem. She was GREAT! Thanks Monica.... you’re a ROCK STAR!!!! You were a pleasure to work, and your “can do” attitude was greatly appreciated."

"Great and friendly customer service! Very clean facilities! A pleasure to do business with!"

"I love the fact that this storage is climate controlled. The manager, Monica was very helpful. Kind and respectful. Knowledgeable and very personable in dealing with customers."

"Those individuals I’ve worked with at Life Storage on Addison in Chicago (Monica and Venitia) have been so helpful and kind, and have gone out of their way to make sure the sign up process has run smoothly. The facilities are always clean and have multiple price options. Thanks ladies! You’re appreciated!"

"Great place to store stuff, very clean and nice people at the front desk!"

"Monica was so helpful and very friendly. She thoroughly explained the whole process. Thank you. 😊"

"Aaron was very helpful and nice"

"Venita was super helpful and great to work with."

"Awesome service"

"Monica was so friendly and helpful!! She’s a hard worker and so great. Answered all my questions and got me set up with tHREE units. Moving is stressful enough. You don’t need a hassle with storage too."

"I was helped by Aaron on this day. He was Very helpful and the process was smooth. The facility is clean and easy to navigate."

"Aaron was super helpful!!"

"Visited a couple of storage spaces and the team at LifeStorage were incredible. Venita and Aaron were so professional both over the phone and in person. Would highly recommend this location!"

"Fast painless service. Can't ask for much more than that when life hits you in the face and are in a rush to store things."

"Monica was great with helping us get set up with our unit! The facility is clean and secure. Overall a great experience."

"Individual was highly attentive and very professional. He could tell that I was flustered “, somewhat overwrought and in a hurry - trying to quickly store the personal effects of a deceased relative. He was calm and calming and allowed me to quickly change to another size storage unit after I had miscalculated the space and did it promptly while my movers were standing with the furniture and household items. His actions were extraordinary and most commendable. I recommend both Life Storage and Maurice (I hope I got his name right) with my highest commendation."

"Life Storage was really great. The manager and counter person were friendly and professional."

"I had the lovely pleasure of working with Monica at the front desk! She was extremely kind and helpful. Her tour was efficient and she was very knowledgeable about the facility. I will definitely be recommending Life Storage to all friends and family because of the great service."

"Where do I start my oh my! The service surpasses anything I’ve ever experienced in my moving days! Believe me when I say that because I’ve moved a lot. This facility is very clean and the staff is exceptional! I would recommend this place to anyone in need of a safe and reliable storage!"

"Very professional, pleasant, and carefully explained."

"Good business. Convenient location. Helpful staff, and well priced for storage in the city."

"The storage fee should be prorated if the storage is not being used for the full month."

"The service was perfect! Facility is clean. Monica was a huge help and made the process easy! I recommend this place!"

"It was a very pleasant and amazing experience to rent from this facility. The people were friendly and attentive to my needs. Thanks so much for all your help."

"I rented a storage space here for 3yrs. It was considerably cleaner, better maintained, and kept much warmer in the winter than most storage places. My favorite part was how friendly all of the staff members were. As I went to empty my last load from my unit I could not get my lock to open. Monica came to the rescue and got everything figured out. Thank you Monica!"

"Venita Allen-Reid, the manager at the Addison Street #550 Life Storage. store has always been responsive and helpful when my wife worked with her regarding our storage units. We recently rented our 3rd unit as we are trying to do some Decluttering in our home. My wife has normally dealt more with Venita, but I had the chance to interact with her more on this last trip to the store. She answered any questions we had as she always has; in a professional and friendly manner. She was on top of helping us secure the van for a future date because we had to connect with a relative before we were able to secure the date. That may seem like a small thing, but she made it a point to make sure we could get it for a day we had a driver. As we have a number of large items to move, this was a big help. My wife can’t wait to get some of the things out of the house! Venita is professional, friendly & knowledgeable. The Addison store is always clean and organized and the buildings that house the storage units are the same. We appreciate having a quality storage space so close to us with great management and friendly managers like Venita. She treats you like a person whose business she values...a winning combination."

"Very helpful employees!"

"Great service and very professional. Excellent customer service"

"Went into life storage to rent another temporary space for my company .the process was fast and easy and conveniently close to my home... Thank you !!!"

".friendly professional great. .attitude."

"Nice place to store"

"Venita and the staff do a fantastic job!!"

"Angela and Reyes does excellent customer service"

"Venita and the staff do excellent job here at this location"

"Venita and Monica does great work very cleaned facility"

"Venita and Monica are excellent"

"High praise for Life Storage #550 on Addison. Venita was so friendly and went out of her way to show me superior customer service. She took her time to explain my options, guided me through the leasing process, and respected COVID protocol. Today, COVID measures are important and Venita's in-person observance of mask, social distancing, and keeping a clean office made me comfortable. Venita gave me a tour of the storage campus, walked me to my locker, made casual conversation, and thoroughly explained the locks and door codes. Upon multiple visits, the staff was always present either in the office or making rounds around the facility. The halls were always kept clean and the three pull carts were always available! Never had an issue with my door code or getting into the building. The units are secure! Thanks Venita, you made a difference!"

"The employees here go above and beyond to help you. If you need a storage facility this place will exceed all expectations"

"Unsafe. COVID problems- we visited our storage unit twice today to try to avoid other people that were not wearing masks. There is no hand sanitizer or wipes, no signs that require masking, and a whole bunch of people not sanitizing distancing or masking running around. No enforcement either- even called once and they didn't do anything. You could at least pretend to care by putting hand sanitizer near elevator buttons or on each floor as people get off."

"Venita was very knowledgable and helpful. The space was clean and professional-looking, and I pricing plans are reasonable."

"Venita was amazing to work with and very professional. Would recommend this site to anyone looking for storage. Pleasant and friendly! Thanks so much!!!"

"Excellent service. I love coming to this location to be greeted by friendly and welcoming staff!"

"Wow! The Service and warm hospitality I received from Venita was Out of the Blowhole Spectacular. I was shopping around earlier this week and had reservations for 4 different companies to view the facilities in the area, mostly on Kedzie Ave around the corner. It was my second stop for the day and after the tour and meeting with Venita I cancelled the other meetings that day and went with Life Storage. While on the tour after seeing the unit I reserved, I determined that I would need more room and was planning on going with another company because of lack of availability at Life Storage. Venita in formed me about a vacated unit that was 3' larger and became available that afternoon. It was the perfect size, only $2 more per month and $17 cheaper per month than any of the competition in the area. Venita was very warm, professional and knowledgable. Venita also informed me about their FREE Van Rental for move-ins which saves me the equivalent of three months storage. Today when I locked in my contract for the rental I was delighted to speak with Venita again because I was having a rough start and was stressed out for the move. Venita was very down to earth and put me at ease while being patient with me to retrieve my necessary insurance policy numbers I needed for the rental. I wish all my interactions with concierge representatives where this professional and compassionate. Sincerely, Derek Alexander"

"Good Morning, I have been a customer Life Storage on Addison for almost 2 years. I recently changed from a 10x15 unit to a 10x10. Venita Allen-Reid was very accommodating & Professinal in assigning this move. Venita has always been helpful. She is a wonderful asset to your company. Thank you Karen Machel"

"I had the pleasure working with Venita Allen-Reid, the manager at the 3323 Addison Life Storage location. She was organized, knowledgeable, & efficient! I also appreciated her attention to safety of her property during the global pandemic. If her boss is reading this, she deserves a promotion!"

"I am so glad I called Life Storage for my storage needs. The service was amazing and the manager Venita at the 3323 W Addison location was amazing!! Her service was exceptional and she was very knowledgeable, Thank You!!"

"So kind, Venita really cares about her customers."

"Is always available to help"

"Venita the Store Manager went above and beyond to help us both move in and move out when we needed to relocate to another state! She’s extremely personable, kind, and helpful. She deserves a raise and a promotion!"

"Very pleased with my experience at this location! Venita was extremely helpful from beginning to end and is always professional and kind. Procedures regarding costs and billing were clear and leaving the unit was quick and simple! This facility follows safety precautions for COVID and masks are encouraged. Highly recommend."

"denita was absolutely professional, helpful and delightful. Life Storage would greatly benefit from her training newbies. she would also make a great district manager. it would be extremely beneficial for life storage for both life storage and her to allow her to shine."

"I rented the truck on Saturday. Let me tell you, I had the best experience with Venita! Her smile is so welcoming. She was patient and kind. She explained everything to me throughly making my experience with life storage a 10/10 !"

"Clean and secure facility with immaculate service. The store manager Venita helped me today with renting out a small unit and she was super friendly and incredibly thorough on every last detail from beginning to end. Its clear that she not only knows her workplace inside and out, but that she genuinely cares about her job. Rockstar employee. 3 thumbs up!"

"To us, the most important parts of a business are     Efficiency     Competence     Understanding and caring about customer needs            and...perhaps above all      Ethics.           For each of these, Life Storage on Addison gets an A++++.  Higher, if I had enough room for more plusses!  And one of the most important reasons for this rating is Venita, who is its guiding light.  She embodies all of the above. Added to which she's caring and kind.  We're so glad that, in our exhausting hunt for an excellent place to store our things, we met her.  Thank you, Venita, thank you Life Storage."

"I need a manager to call me right now. I updated my credit card information over the phone and now I am being charged a late fee. The representative will not help me."

"Venita was extremely helpful in getting me set up for my storage unit and was very patient in addressing my questions and concerns."

"Venita was super awesome and helpful. She made the process easy and fun and got me all set up in no time. She is very knowledgeable and provided me with everything I needed to get my unit ready and rented. Thank you, Venita! :))"

"Venita is all about customer service at Life Storage. She was super helpful with checking in and out of our storage unit. Definitely recommend this storage unit!"

"As someone who is renting a storage unit for the first time, I was hesitant and unsure what it would be like. LifeStorage #550 though, was amazing!! The staff was so friendly, welcomed me, and walked me through all the steps including how to put on/off the lock. She even provided me tips to ensure my storage unit stays dry by suggesting dehumidifier beads! So helpful, and thankful for the awesome customer service!!"

"My experience at Life Storage was a positive one. Venita, the representative that helped me both rent and vacate a unit there, was really great and helpful. Her professionalism and friendliness never wavered. The building was clean and safe. Would highly recommend!"

"My experience with Life storage store 550 on Addison Has always been positive. The space has always been clean and the employees very helpful. Recently My husband and I decided to move storage from a competitor storage Company to Life Storage, Where we already had one unit. Between working with Bob at the call center on a smaller unit I reserved & then Venita Allen-Reid, Manager at #550 Addison store, my experience continues to be very positive. Bob helped me get temporary discount on a unit because a better special was no longer available at #550 store. Before I finalIzed the reservation, a larger unit became available online (what I actually needed) at a good price. I reserved this unit and called the #550 store and worked it all out with Venita. She worked with corporate, sending an email etc. to get that discount transferred for the larger unit. It Was clear that she was very busy But she remained polite and friendly and helpful during our calls. When I went in to finalize everything and Make a change on my current lease agreement, It was delightful to meet her. The store was clean (as is the building housing storage units) And organized and she made sure I had no other requests. Working with a manager like Venita makes the process of having to pay for more storage much less painful. ; )"

"This place gets the job done. Nothing fancy, but is what you'd expect from a storage facility. Would get 4 or 5 stars if was kept cleaner or of had excellent customer service."

"Ive had a unit at this location for years and Ive really enjoyed getting to know Venita. Shes been so helpful, friendly, and responsive and Im grateful to have my unit here."

"Venita was very professional, helpful and kind! This is my second storage rental at this location. I love the easy access to my unit. The building is clean, bright and secure. I would definitely store my belongings here again."

"VENITA IS VERY PROFESSIONAL AND HELPFUL"

"Best service!!!!! Highly recommend. I made reservation online but then I didn't the unit. So Venita Allen Reid, She helped me change the unit without a question. One day, I have a problem with the lock and the same person helped me with it and fully refund for the lock."

"Over the past two years I've stored my belongings and I couldn't be happier with Life Storage on Addison. The staff was always attentive when I called, if they had a missed call from me they would return my call, the facility was extremely secure requiring your personal code to enter the premises and to get to your storage unit, facility had accessible carts to transport your belongings in a more efficient manner and the overall cleanliness of the facility was a plus! Overall I had a great experience and if I ever need a storage unit in the future I will definitely rent again! Thank you!"

"We rented a unit at this location for our daughter last month.. Venita, the manager was so helpful and great to work with for the move. She was an d is very responsive when we needed help, she called us back right away! The storage facility was clean and easy to use. Would recommend this location and company!"

"I love when people care about business they provide and this is one of them. I dont have experience before to deal with storage unit and from the begging everything going smooth, take all information you need on phone then come on place, even was busy got chance to check another unit options(additional appreciate for your patience), then satisfy with everything easy sign in and good to go. Recommend"

"Great location and excellent customer service. Moving in general is awful and I have never used a storage unit before until now. Seriously paying for the premium unit was worth it so much, we didn't have to walk longer lifting heavy boxes. I was impressed by the kindness and good attitude from the staff, it made my day to have such a warm service on a day that was very stressful. It was very easy to go back and forth in the moving process and I got a good deal. Would highly recommend."

"I just had my first storage unit renting experience and could not be happier, Venita walked me through step by step and was so incredibly kind and helpful. I am more than happy with my decision in choosing life storage to keep my belongings secure."

"Maurice and Venita are amazing. Their service is always on point and take the time to help. I really appreciate what they do!"

"I looked up this place online yesterday and within minutes of booking online the store manager Venita gave me a call and walked me through my order. I also did a site visit with Venita the next day where she showed me the availability of the units in the size i ordered. So far Im very pleased with the process and level of customer service."

"Venita and Maurice very professional and courteous"

"Venita and Maurice are awesome"

"Venita and Maurice very courteous and polite"

"Bernard is a nut"

"Venita abd Maurice very polite and professional"

"Venita has been amazing. Her patience of going through everything is exceptional. She was accommodating to my needs and was very patient with my questions. Will highly recommend her and this location"

"Easy access to the building and garage with security keypads."

"My experience was excellent at LifeStorage! Venita did a fabulous job setting up my unit and helping me with all of my questions. Thank you for the seamless process and quick set up."

"A really convenient location and the facility is clean and secure. We spoke with Venita several times and she's knowledgeable and very helpful."

"Raina does an amazing job. She is always friendly, attentive and knowledgeable. She provided stellar service every time I came into the store."

"Vineeta provided excellent customer service. The rates were very reasonable, the facility was clean, and the entire rental process was smooth and easy. Thanks!"

"Venita and Maurice are awesome"

"Venita & Maurice are wonderful to work with, great customer service. =M<û"

"Venita was very professional and extremely helpful.  I strongly recommend this location for any and all storage needs."

"Venita was extremely helpful and very professional. I will definitely be recommending this place in the future."

"Helpful , friendly staff"

"I just relocated to Chicago from out of state and the customer service was great helping me get the unit I needed. A women named Venita went above and beyond for me. I tried to make it to the facility before closing time but we were running late and she stayed late until I got there to make sure I got my unit knowing they were closed on Sundays. She is amazing and helped me out in a big way! Highly recommend and very nice facility."

"Venita, the Store Manager, was absolutely incredible and so very helpful! I was running late and showed up at closing, and she was more than willing to still help me out. The facility is very secured and very clean. We feel more than comfortable having our items stored here. I couldnt believe the quality of the service and of the facility. I highly recommend this specific Life Storage for your storage needs!"

"Very helpful, and friendly place. Good size, and a good price."

"We've been storing our stuff here for nearly 5 years. It's super clean, secure, has easy access for renters, and the staff couldn't be nicer."

"Great place to keep your things safe. And the van rental is also great. Been using it for a few years now when need it. Friendly staff as well."

"IMPORTANT PLEASE READ! We all know that moving can be a hassle. It's one of those pains in life we all try to avoid, but in the off chance you have to move into a storage facility I can't recommend life storage enough. I have used this location whenever I needed to move my belongings into storage. And its always top notch but this time it was one of the best experiences ever. And that is all thanks to the lovely Raina who literally went above and beyond to help me find the unit that worked for me. On the website where they have great deals on their units I mistakenly reserved a 10x10 unit thinking itll work. When she walked me to my new storage unit, panic set in when I saw how small it actually was, but she was right there to help fix the situation that I caused. What would have been a million hoops to jump through to fix this wrong Raina handled it professionally and swiftly. She was able to correct my wrong and upgrade me to a larger unit, saving my wife's China cabinet in the process lol. I am so thankful and appreciative of how professional and kind she was to all my needs and she answered all my questions. She was beyond helpful and understanding which is why I recommend this Life Storage location. She is one of a kind and her customer service is out of this world. Thank you Life Storage & Raina for taking some of the stress out of moving :)"

"Easy location to access. Reasonable prices. And to top it off, the staff has always been remarkable. Venita is a joy to work with, and has an exceptional customer service orientation."

"Raina helped me set up the unit i am renting now and she really took care of all the help i needed answered!"

"Simply went in to pay the bill walked out with a smile. Great service!"

"Really great team! A+ storage experience."

"Excellent service"

"I came in to life storage to get a unit today raina was the one behind the desk who assisted me and was very helpful her customer service was amazing and she was very helpful"

"Raina helped me and she is just delightful. The facility is clean, reasonably priced, and really close to home."

"raina was the greatest. definitely would recommend to anyone who needs storage, too come here"

"Raina was extremely helpful and kind throughout the process. Im very impressed with the communication and customer service of Life Storage. A+ experience. Highly recommend."

"Customer service was second to none something that is rare in today's business world Associates at the Addison location should be given a raise and promotions I will always use Life Storage at that location for my storage needs and will pass on this information to everyone I know"

"Best location!! Employees Raina + Venita went out of way to help when system was down. Best Price + best Storage!!! Thank you!!!"

"Raina and jessica are the best"

"Raina is the best. I see her here everyday. I dont think she ever has a day off. She is ghe reason my wife and i are still here. She is always helpful. Always. I came in today. Sje remembered my storage number and remembered my wife just had a baby. I dont know how she can remember that but that alone is the reason i trust her so much. Whoever wants to store here definitely do it and ask for raina."

"Raina is the best. She is very helpful and really cares about her customers. She will definitely help you for whatever reason youre using storage"

"Raina is the best service you will ever get in assisting all your storage needs. Best customer service Ive ever dealt with. Thank you!"

"Raina gave us great service."

"Raina is always on top of everything every time I'm here. Give her a raise"

"Many thanks to the Life Storage team for waiting till I could arrive at 6 PM to retrieve a package sent to the wrong address."

"Raina really helped me out she was such a nice person and big help to me."