A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
When you rent a storage unit, Life Storage will help pay for movers. Get a $50, $100 or $200 discount on full service moving services from Moved. Bundle your move and save!
We at Life Storage want to maintain the best storage facilities in Chicago, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Monica helped walk me through the Life Storage process and was super informative and friendly. Definitely made me feel optimistic about moving and reaffirmed that I made the right choice for storage!"
"My experience at Lite Storage has been wonderful! They have been so helpful. Monica was great to work with and took care of everything I needed as I cleaned out a unit and down sized to a smaller one. I recommend them 100% and will continue to store my things with them!"
"Great cleanliness, awesome security, & solid pricing. The only thing that needs improvement is the lights. They turn off to quick. Other than that it’s a great spot."
"Monica was super helpful and friendly. She was thorough with all the details of my unit and answered all of my questions - and I had a lot lol - in such a friendly and patient way. If anyone is looking for a new unit I would definitely go to this life storage location"
"Monica was amazing, she was very informative, I am a current customer & she provided the quality service I expect from this location. I am looking forward to do more business with this Life Storage location in the future."
"We had a wonderful experience renting our 5x5 storage space today. The facility is secure, clean and very well organized. More importantly they have very friendly and helpful staff. Monica gave us all the information and service we needed for a smooth renting experience."
"Had a great experience using Life Storage Facilities on Addison Street - it’s location #550
The premises were clean, well-lit and well maintained. My experience was so good because the location management was so helpful. Monica, who is there every day, gave me clear instructions over the phone on what documentation I would need to reserve storage units, when I arrived at the site, she efficiently finished the paperwork and got me set up. I have had to store items for our business for an extended period and Monica has been there to make all of my post-sale experiences smooth and efficient. I am really busy and I can’t tell you how much I appreciate her efficiency and professionalism. I highly recommend this location for your personal or business storage needs. Be sure to ask for Monica!"
"Monica is both professional and personable. She made my rental experience easy and thoroughly covered all aspects. I highly recommend this facility. It's secure and clean."
"Customer is really into servicing the customer. Several times I've had a question or issue of some sort and knocked on the office door where I could see the employees having a chat and they ignored Me. I found water damage to my belongings after a big rain an when I left a msg about it nobody got back to Me."
"Lifestorage 550 is awesome! So clean, super big, and the staff is so friendly and helpful! The only issue we found was a lack of carts for move in/out, but Monica says they are working on that and it’s due to the supply chain issues everyone is dealing with…(her honesty is just another example of great customer service)! Oh and the check in/check out process was so simple, plus the free month promo was icing on the cake! All around great experience!"
"These storage units are climate controlled and we pay for that but they are stretching the meaning of "climate controlled " , it's 50 degrees in my section of storage these past few days and local management says they don't pick the Temperature."
"I first spoke with someone named Tim, who was really informative and kind, and he gave me the initial info I needed. I called back to schedule time to come in and Monica answered. She was so nice and already knew I was reserving. When I came to complete the rental agreement, she helped me and she was also incredibly informative, kind, and answered all my questions with patience. I can’t remember the last time I dealt with such consistently great customer service. This is my second time using Life Storage and I don’t think I’ll use any another company."
"No. They raise prices on you too often . Even if you think you're getting a good deal they are likely to change it and say some excuse as to why they still don't have that right. They seem to have no qualms about changing what they say and telling you all the other add ons after you've agreed. We have been very disappointed in their management and inflexibility. I am sure there are other places. The problem is they know they have you. It cost time and money and energy to move in and out so once you're moved in there's nothing you can do except expand more time money and energy. They've got you and they're not nice about it."
"This is a great storage facility with extremely helpful staff. I've stored here over the last year and had a few different units spread out across the building (since I kept underestimating the amount of space I truly needed).
My account was a bit messy because of the different start dates for each unit but when it came time to close the units down during my move, Monica was super helpful with clearing things up and alerting me to a billing tip that would basically save me $50 or so.
The facility is easy to access with your own code, the lighting is very good (but motion controlled so stay active if you're working in your unit), and parking is always easy in the gated area.
Three tips to make your experience better:
(1) there are only a few carts for moving your items to/from the unit... plan accordingly and/or look for carts in the building as some customers don't put them back where they should be located when not in use
(2) if you need the loading lock, plan ahead because there are only two spots... sadly some people park in there who literally have two items to move and then spend hours in their unit doing who knows what and you're waiting around with a moving truck to load/unload and the spaces are occupied. (Hack: if you're using movers, get to the the building before the movers and park your car in the loading dock so save the spot for the movers... maybe it's savage, but keeping movers waiting is very expensive)
(3) there are no trash cans or dumpsters on site, not even a small trash can for wrappers or papers. Bring your trash with you when you leave. (This seems normal for storage facilities otherwise everyone would be dumping their junk there)
Oh - one more thing, if the staff aren't at the office, they're walking around on site... I often saw them doing rounds or cleaning... give them a few minutes to return or call the facility and hit option '2' which will call the local facility (otherwise it routes your call to a call center).
Happy to recommend this place, and because of my good experience, I'm now using LifeStorage in Florida where I just moved... and the team there is also really good."
"So far everything’s great! Monica and the staff are always friendly, knowledgeable, and honest. Clean facility, good easy access. No bait and switch or aggressive sales calls like it felt when I tried to book with Public Storage. Promotion price is what you pay and includes a discount rental on their moving van rental."
"Booked a room online at a good rate, and Monica was super helpful when I checked in on site. Rented here once before and both experiences exceeded expectations."
"Beware of this location. They have 4 moving carts for the whole 2 buildings. Claim they keep getting stolen yet they have camera's everywhere ???
Waited over 20 minutes for a cart to use. This has been going on for months...the " replacement carts " never appear. However, you can order on Uline and have next day !!! Not a very clean location either...dirty floors, bathroom out of order ( always ). They have had a recent price increase too...for what...poor service ?"
"Let me first start by saying that Monica was such a pleasure. I hadn't been to the facility in years since I placed my mom's items here after her transition. I had forgotten passcodes and my keys and she was so kind, understanding and helpful. Although today was difficult going through mom's things, it was nice to be greeted with kindness and a clean facility."
"I've had my storage unit for a little over a year and I've had issues, but not like today. Every time I've gone to the unit and used the elevator it NEVER senses someone going in the elevator. I've been hit with the doors and even if I've had taller furniture it still gets closed on. Today the elevator hit me.
As I was leaving again I was hit.
I was backing up out of the garage, waited for the gate to open and the bar to come up and as I backed out the bar crashes down and hits the back of my car. Scratches my paint, embeds red paint into my back widow arm and grates into my clear coat. Shocked that my car got hit I slam on the breaks-- 2mph not much of slamming, but I did. My partner gets out to try and get it from scratching more. They try and use the "stop" "up" button, but still nothing.
Furious I go to the front and state my car just got hit from the arm in the back garage. First response from Monica the store manager is "well we have a timer-- it goes down" I said I opened it and stated backing up as fast as one could safely and the bar just came down-- where is the sensor" she responds " you haven't crossed the sensor yet." So my car can get hit before it even senses someone there? She then states "well if you saw it coming down you can use the safety stop buttons." I said " how am I going to stop the car fast enough from it getting hit and run to stop the bar from hitting it more." I said, "look at the video and see what happened"-- both employees did see the car get hit and didn't say anything. Monica then said "does your car have damage?" "Yes" I said, "my paint is scratched deep and my wiper arm got hit too. " Monica says "well I'm going to go to the back to investigate the bar, can you wait here and I'll help you when I get back"
I waited-- told my partner how we just watched the video and how I was going so slow that I can't believe how fast it came down to hit the car. My partner then came inside with me to see what the wait was. Monica came back called someone and said "yeah I got a customer who hit are bar and they didn't damage the bar but their car is damaged" I looked at my partner like I didn't hit the bar the bar hit the car I don't know why she's saying that -- she couldn't even point it out where I hit the bar in the video or say anything before this point. Monica then comes to us and says "well there is nothing we can do -- you hit the bar" I said "I didn't hit the bar how are you going to tell me I hit it when we just watched the video together" (keep in mind the location now has 4 other customers inside the office). They both responded cocky "we watched it 5 times what do you mean you hit it" I said "if I hit it show my partner they would like to see". "No we don't need to show you it (the workers)." I said, "how are you going to tell me I hit it if you can't even show me where or show me the video again." They said "you hit it I don't need to show you anything." I repeatedly then said "please show me I hit it-- there are so many people in here let's have them all watch too so if I did hit it we can all see it." Again nothing-- no video. I said "there seems to be a problem with this facility and sensors-- I've been hit multiple times with the elevator and no sensor has occurred-- now my car is damaged from another lack of a sensor." The guy working there said "that is not what we're discussing-- we're discussing you hitting the arm, call your insurance if you want it fixed then you can contact us"and *threw a business card* of Monica-- the other employee next to him.
How did my car get hit at 4ft+ but the arm resting place is lower? Why are my scratches vertical, and not a dent ?
Why? Well because the arm came down and hit me.
No images until after the lawsuit is complete."
"Monica at Life Storage store #550 is amazing. We made a bug cross country move and found Life Storage an easy and safe place to put our excess belongings. We also used the truck and it was a huge help. There is a nice, climate proof garage to drive into for loading/unloading and all aspects are exceptionally clean."
"I coordinated my rental and move into this storage unit from long distance. The staff had been extremely helpful on the phone answering my questions and coordinating the rental contract but I was a little uncertain what the facility would actually be like. The day before my move I came by to check things out and was not disappointed. Monica greeted me cheerfully, and helped me with logistics and instructions for accessing my unit. There was a temporary lock on the unit, and a welcome bag inside with a permanent lock and further instructions. The unit and facility were clean and accessible, with ample parking. Coupled with the competitive pricing, and wonderful staff, I give this Life Storage facility an enthusiastic five stars."
"Had an issue booking over the phone, but Monica was so helpful once I went in person. She made sure I still got a great deal like I’d been promised. Great attitude, super competent, a pleasure to work with! Thanks Monica!"
"The assistant manager Monica literally puts up with my tom-foolery. Excellent customer service and Monica especially is a great problem solver. 10/10 :)"
"Monica was great help with my automatic payment schedule. It was need to avoid paying late fees. So thank you Monica for being such a great help today."
"Monica was extremely helpful. She answered all of my questions and set up our unit quickly. We’ve used Life Storage for years. Thank you for the continued great service."
"Customer since 2016, Monica helped me switch units easily without any hassle and saved me a little money in fees as well. Highly recommend this location!"
"We had trouble with the lock for second storage unit and Monica seriously...”saved our day” this morning. Not only did she walk over to observe the storage unit with us, but she immediately identified what was wrong and fixed the problem. She was GREAT!
Thanks Monica.... you’re a ROCK STAR!!!! You were a pleasure to work, and your “can do” attitude was greatly appreciated."
"I love the fact that this storage is climate controlled. The manager, Monica was very helpful. Kind and respectful. Knowledgeable and very personable in dealing with customers."
"Those individuals I’ve worked with at Life Storage on Addison in Chicago (Monica and Venitia) have been so helpful and kind, and have gone out of their way to make sure the sign up process has run smoothly. The facilities are always clean and have multiple price options. Thanks ladies! You’re appreciated!"
"Monica was so friendly and helpful!! She’s a hard worker and so great. Answered all my questions and got me set up with tHREE units. Moving is stressful enough. You don’t need a hassle with storage too."
"Visited a couple of storage spaces and the team at LifeStorage were incredible. Venita and Aaron were so professional both over the phone and in person. Would highly recommend this location!"
"Individual was highly attentive and very professional. He could tell that I was flustered “, somewhat overwrought and in a hurry - trying to quickly store the personal effects of a deceased relative. He was calm and calming and allowed me to quickly change to another size storage unit after I had miscalculated the space and did it promptly while my movers were standing with the furniture and household items. His actions were extraordinary and most commendable. I recommend both Life Storage and Maurice (I hope I got his name right) with my highest commendation."
"I had the lovely pleasure of working with Monica at the front desk! She was extremely kind and helpful. Her tour was efficient and she was very knowledgeable about the facility. I will definitely be recommending Life Storage to all friends and family because of the great service."
"Where do I start my oh my! The service surpasses anything I’ve ever experienced in my moving days! Believe me when I say that because I’ve moved a lot. This facility is very clean and the staff is exceptional! I would recommend this place to anyone in need of a safe and reliable storage!"
"It was a very pleasant and amazing experience to rent from this facility. The people were friendly and attentive to my needs. Thanks so much for all your help."
"I rented a storage space here for 3yrs. It was considerably cleaner, better maintained, and kept much warmer in the winter than most storage places. My favorite part was how friendly all of the staff members were. As I went to empty my last load from my unit I could not get my lock to open. Monica came to the rescue and got everything figured out. Thank you Monica!"
"Venita Allen-Reid, the manager at the Addison Street #550 Life Storage. store has always been responsive and helpful when my wife worked with her regarding our storage units. We recently rented our 3rd unit as we are trying to do some Decluttering in our home.
My wife has normally dealt more with Venita, but I had the chance to interact with her more on this last trip to the store. She answered any questions we had as she always has; in a professional and friendly manner. She was on top of helping us secure the van for a future date because we had to connect with a relative before we were able to secure the date. That may seem like a small thing, but she made it a point to make sure we could get it for a day we had a driver. As we have a number of large items to move, this was a big help. My wife can’t wait to get some of the things out of the house!
Venita is professional, friendly & knowledgeable.
The Addison store is always clean and organized and the buildings that house the storage units are the same. We appreciate having a quality storage space so close to us with great management and friendly managers like Venita. She treats you like a person whose business she values...a winning combination."
"Went into life storage to rent another temporary space for my company .the process was fast and easy and conveniently close to my home... Thank you !!!"
"High praise for Life Storage #550 on Addison. Venita was so friendly and went out of her way to show me superior customer service. She took her time to explain my options, guided me through the leasing process, and respected COVID protocol. Today, COVID measures are important and Venita's in-person observance of mask, social distancing, and keeping a clean office made me comfortable. Venita gave me a tour of the storage campus, walked me to my locker, made casual conversation, and thoroughly explained the locks and door codes.
Upon multiple visits, the staff was always present either in the office or making rounds around the facility. The halls were always kept clean and the three pull carts were always available! Never had an issue with my door code or getting into the building. The units are secure!
Thanks Venita, you made a difference!"
"Unsafe. COVID problems- we visited our storage unit twice today to try to avoid other people that were not wearing masks. There is no hand sanitizer or wipes, no signs that require masking, and a whole bunch of people not sanitizing distancing or masking running around. No enforcement either- even called once and they didn't do anything. You could at least pretend to care by putting hand sanitizer near elevator buttons or on each floor as people get off."
"Venita was amazing to work with and very professional. Would recommend this site to anyone looking for storage. Pleasant and friendly! Thanks so much!!!"
"Wow! The Service and warm hospitality I received from Venita was Out of the Blowhole Spectacular. I was shopping around earlier this week and had reservations for 4 different companies to view the facilities in the area, mostly on Kedzie Ave around the corner. It was my second stop for the day and after the tour and meeting with Venita I cancelled the other meetings that day and went with Life Storage. While on the tour after seeing the unit I reserved, I determined that I would need more room and was planning on going with another company because of lack of availability at Life Storage. Venita in formed me about a vacated unit that was 3' larger and became available that afternoon. It was the perfect size, only $2 more per month and $17 cheaper per month than any of the competition in the area. Venita was very warm, professional and knowledgable. Venita also informed me about their FREE Van Rental for move-ins which saves me the equivalent of three months storage. Today when I locked in my contract for the rental I was delighted to speak with Venita again because I was having a rough start and was stressed out for the move. Venita was very down to earth and put me at ease while being patient with me to retrieve my necessary insurance policy numbers I needed for the rental. I wish all my interactions with concierge representatives where this professional and compassionate.
Sincerely, Derek Alexander"
"Good Morning, I have been a customer Life Storage on Addison for almost 2 years. I recently changed from a 10x15 unit to a 10x10. Venita Allen-Reid was very accommodating & Professinal in assigning this move. Venita has always been helpful. She is a wonderful asset to your company. Thank you Karen Machel"
"I had the pleasure working with Venita Allen-Reid, the manager at the 3323 Addison Life Storage location. She was organized, knowledgeable, & efficient! I also appreciated her attention to safety of her property during the global pandemic. If her boss is reading this, she deserves a promotion!"
"I am so glad I called Life Storage for my storage needs. The service was amazing and the manager Venita at the 3323 W Addison location was amazing!! Her service was exceptional and she was very knowledgeable, Thank You!!"
"Venita the Store Manager went above and beyond to help us both move in and move out when we needed to relocate to another state! She’s extremely personable, kind, and helpful. She deserves a raise and a promotion!"
"Very pleased with my experience at this location! Venita was extremely helpful from beginning to end and is always professional and kind. Procedures regarding costs and billing were clear and leaving the unit was quick and simple! This facility follows safety precautions for COVID and masks are encouraged. Highly recommend."
"denita was absolutely professional, helpful and delightful. Life Storage would greatly benefit from her training newbies. she would also make a great district manager. it would be extremely beneficial for life storage for both life storage and her to allow her to shine."
"I rented the truck on Saturday. Let me tell you, I had the best experience with Venita! Her smile is so welcoming. She was patient and kind. She explained everything to me throughly making my experience with life storage a 10/10 !"
"Clean and secure facility with immaculate service. The store manager Venita helped me today with renting out a small unit and she was super friendly and incredibly thorough on every last detail from beginning to end. Its clear that she not only knows her workplace inside and out, but that she genuinely cares about her job. Rockstar employee. 3 thumbs up!"
"To us, the most important parts of a business are
Efficiency
Competence
Understanding and caring about customer needs
and...perhaps above all
Ethics.
For each of these, Life Storage on Addison gets an A++++. Higher, if I had enough room for more plusses! And one of the most important reasons for this rating is Venita, who is its guiding light. She embodies all of the above. Added to which she's caring and kind. We're so glad that, in our exhausting hunt for an excellent place to store our things, we met her. Thank you, Venita, thank you Life Storage."
"I need a manager to call me right now.
I updated my credit card information over the phone and now I am being charged a late fee.
The representative will not help me."
"Venita was super awesome and helpful. She made the process easy and fun and got me all set up in no time. She is very knowledgeable and provided me with everything I needed to get my unit ready and rented. Thank you, Venita! :))"
"Venita is all about customer service at Life Storage. She was super helpful with checking in and out of our storage unit. Definitely recommend this storage unit!"
"As someone who is renting a storage unit for the first time, I was hesitant and unsure what it would be like. LifeStorage #550 though, was amazing!! The staff was so friendly, welcomed me, and walked me through all the steps including how to put on/off the lock. She even provided me tips to ensure my storage unit stays dry by suggesting dehumidifier beads! So helpful, and thankful for the awesome customer service!!"
"My experience at Life Storage was a positive one. Venita, the representative that helped me both rent and vacate a unit there, was really great and helpful. Her professionalism and friendliness never wavered. The building was clean and safe. Would highly recommend!"
"My experience with Life storage store 550 on Addison Has always been positive. The space has always been clean and the employees very helpful. Recently My husband and I decided to move storage from a competitor storage Company to Life Storage, Where we already had one unit. Between working with Bob at the call center on a smaller unit I reserved & then Venita Allen-Reid, Manager at #550 Addison store, my experience continues to be very positive. Bob helped me get temporary discount on a unit because a better special was no longer available at #550 store. Before I finalIzed the reservation, a larger unit became available online (what I actually needed) at a good price.
I reserved this unit and called the #550 store and worked it all out with Venita. She worked with corporate, sending an email etc. to get that discount transferred for the larger unit.
It Was clear that she was very busy But she remained polite and friendly and helpful during our calls.
When I went in to finalize everything and Make a change on my current lease agreement, It was delightful to meet her. The store was clean (as is the building housing storage units) And organized and she made sure I had no other requests.
Working with a manager like Venita makes the process of having to pay for more storage much less painful. ; )"
"This place gets the job done. Nothing fancy, but is what you'd expect from a storage facility. Would get 4 or 5 stars if was kept cleaner or of had excellent customer service."
"Ive had a unit at this location for years and Ive really enjoyed getting to know Venita. Shes been so helpful, friendly, and responsive and Im grateful to have my unit here."
"Venita was very professional, helpful and kind! This is my second storage rental at this location. I love the easy access to my unit. The building is clean, bright and secure. I would definitely store my belongings here again."
"Best service!!!!! Highly recommend.
I made reservation online but then I didn't the unit. So Venita Allen Reid, She helped me change the unit without a question. One day, I have a problem with the lock and the same person helped me with it and fully refund for the lock."
"Over the past two years I've stored my belongings and I couldn't be happier with Life Storage on Addison. The staff was always attentive when I called, if they had a missed call from me they would return my call, the facility was extremely secure requiring your personal code to enter the premises and to get to your storage unit, facility had accessible carts to transport your belongings in a more efficient manner and the overall cleanliness of the facility was a plus!
Overall I had a great experience and if I ever need a storage unit in the future I will definitely rent again!
Thank you!"
"We rented a unit at this location for our daughter last month.. Venita, the manager was so helpful and great to work with for the move. She was an d is very responsive when we needed help, she called us back right away! The storage facility was clean and easy to use. Would recommend this location and company!"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Chicago and Avondale
Our self storage facility on W Addison St is located east of the Kennedy Expy, between N Kimball Ave and N Spaulding Ave, near Independence Park. Click here for directions to this Life Storage.
At Life Storage Facility #550, we offer great property security systems and clean, affordable storage units to rent for the residents of Avondale, Villa, Irving Park, and other neighborhoods in Chicago, IL. Call us with questions, reserve online, or click here to compare other storage units in Chicago.
Store Office Hours
Mon: 9:30 am - 6:00 pm
(Closed 5/30 1:30pm-6:00pm)
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Mon: 5:00 am - 11:00 pm
Tue: 5:00 am - 11:00 pm
Wed: 5:00 am - 11:00 pm
Thu: 5:00 am - 11:00 pm
Fri: 5:00 am - 11:00 pm
Sat: 5:00 am - 11:00 pm
Sun: 5:00 am - 11:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
