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Life Storage in Chicago (#432)

3626 N Broadway St Chicago, IL 60613
  • Phone: 773-697-7672
  • Office Hours
    • Mon-Fri: 9am - 6pm
    • Saturday: 9am - 6pm
    • Sunday: 12pm - 4pm
  • Access Hours
    • Daily: 6:00am—10:00pm
  • Office Closings
    • Closed for Lunch: 1pm to 2pm, Mon-Sat.
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Store Hours
  • Office Hours
    • Mon-Fri: 9am - 6pm
    • Saturday: 9am - 6pm
    • Sunday: 12pm - 4pm
  • Access Hours
    • Daily: 6:00am—10:00pm
  • Office Closings
    • Closed for Lunch: 1pm to 2pm, Mon-Sat.
  • Small
  • 5 x 5
  • 5 x 10
  • 5 x 15
  • 10 x 10
  • 10 x 15
  • 10 x 20
  • 10 x 30
  • 20 x 20
  • Really Big
  • Parking

Storage Units

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    Happy Life Storage Customers

    Life Storage in Chicago, IL (4.7 out of 5) based on 401 ratings Write a Review
    • "The whole crew at the Broadway location in Chicago were absolutely fantastic!"

      Rating: (5.0 out of 5)
      Linnea - Chicago, IL April 24, 2017
    • "Everything was perfect in terms of service. Personal attention, paperwork prepared, very professional overall."

      Rating: (5.0 out of 5)
      Dominique - Lincoln, NE April 24, 2017
    • "The associates are a very pleasant group, always friendly and helpful. I would highly recommend using this facility, and have done so. Keep up the great work. ??"

      Rating: (5.0 out of 5)
      William - Chicago, IL April 23, 2017
    • "The ladies are awesome! ALWAYS a smile and they greet me by name! IMPRESSIVE! Appreciate their assistance any time I have a question or issue! THEY ROCK!"

      Rating: (5.0 out of 5)
      Anonymous - Chicago, IL March 31, 2017
    • "If employees are a reflection of the company, then your company is top-notch. The people at Life Storage in Chicago (on Broadway near Addison) are truly some of the sweetest, kindest, most helpful people I've run across. That this could happen at what could easily be a dreary, sad place, makes our decision to store our things there that much more satisfying. We're very happy that we were able to do business with you. "

      Rating: (5.0 out of 5)
      Mark - Chicago, IL March 23, 2017
    • "Service was prompt, informative, and the unit/building appear very secure."

      Rating: (5.0 out of 5)
      Joseph - Chicago, IL March 2, 2017
    • "Love working with staff who recognize me from previous visits. "

      Rating: (4.6 out of 5)
      Charleen - Chicago, IL February 23, 2017
    • "The guest service was fantastic "

      Rating: (5.0 out of 5)
      Rafael - Chicago, IL February 19, 2017
    • "I use to rent from Uncle Bob's Storage, and I loved how clean and tidy the facilities were. I was so happy to obtain a larger unit with the large freight elevator. It was so fast to move in some of my stuff. I love it even more now. I love Christal; she is very efficient, and very helpful, and knows the processes and the answers to any questions. Very happy Venita, the site Manager, was still there, and she remembered me from two years ago ."

      Rating: (5.0 out of 5)
      Betty - CHICAGO, IL February 18, 2017
    • "The friendly staff of Life Storage at 3626 N Broadway St, Chicago made every effort to create a professional, pleasant, and easy process to provide for our storage needs. I would highly recommend to anyone needing a storage unit to check out Life Storage before making any decisions. Their staff and building are top quality! "

      Rating: (5.0 out of 5)
      MS - Chicago, IL January 4, 2017
    • "I've rented here before and was happy to be back. I have zero complaints and would recommend your facility to anyone. "

      Rating: (5.0 out of 5)
      Nicole - Chicago, IL November 30, 2016
    • "Quick and painless process."

      Rating: (5.0 out of 5)
      Max - Chicago, IL October 25, 2016
    • "Really great. Thanks. You made it easy. "

      Rating: (5.0 out of 5)
      Philip - Holland, MI September 23, 2016
    • "Fee is too high!"

      Rating: (3.8 out of 5)
      Rory - Chicago, IL July 1, 2016
    • "Everyone was very nice and attentive. Quick to help. "

      Rating: (5.0 out of 5)
      Hadeis - Chicago, IL June 28, 2016
    • "The facility was well managed and well maintained. Never had any fear that the facility wouldn't remain that way. The current slate of managers are by far the strongest team that's worked there during the 4 years I rented there."

      Rating: (4.4 out of 5)
      Brian - Chicago, IL June 23, 2016
    • "Everything was great! Venita and Cristal were very nice and helpful! First time I have ever used storage, and the experience has been easy and convenient. I would recommend the Broadway location by Addison to anyone!"

      Rating: (5.0 out of 5)
      Bill - Chicago, IL April 26, 2016
    • "The staff at Uncle Bobs [Life Storage] [Life Storage] was awesome. Moving is a pain but their smiling faces were great."

      Rating: (5.0 out of 5)
      Chris - Naperville, IL April 25, 2016
    • "Great staff, great facility, so helpful!"

      Rating: (5.0 out of 5)
      Deborah - Chicago, IL March 4, 2016
    • "I am very impressed and pleased with the quality of service and friendliness of the staff."

      Rating: (4.8 out of 5)
      Jeniffer - Chicago, IL March 1, 2016
    • "The folks at broadway location in Chicago were and are great thank you Vineta"

      Rating: (5.0 out of 5)
      Carlos - Chicago, IL February 25, 2016
    • "Love it--thanks!"

      Rating: (4.8 out of 5)
      Sophia - Chicago, IL February 5, 2016
    • "I was greeted and helped with arranging a storage space in a very professional and friendly manner. Both the manager and the gentleman who helped me (James)were very helpful and attentive. I look forward to seeing James when I come in, as he is always very pleasant."

      Rating: (5.0 out of 5)
      Cynthia - Chicago, IL January 25, 2016
    • "Service was great! Very friendly, happy to use this facility. "

      Rating: (5.0 out of 5)
      Kelly - Chicago, IL January 5, 2016
    • "I like that's there's music in the building. It makes visits to my unit, especially longer trips, very pleasant. "

      Rating: (4.5 out of 5)
      Frances - Chicago, IL January 3, 2016
    • "Very pleasant transaction!"

      Rating: (4.8 out of 5)
      Tim - Chicago, IL December 28, 2015
    • "Venita, in particular, is such an asset to your company. She was always helpful, knowledgeable, and pleasant to be around. "

      Rating: (5.0 out of 5)
      Scott - Chicago, IL December 24, 2015
    • "I would like to say thank you to Venita and Cristal who helped me recover a package that I had delivered there. They worked diligently and smart in a effort to find my package. I appreciate the amazing customer service and the calls I recieved in regards to any updates on my item. I also have a storage space here and the facility is kept very clean and is open very early and closes late. I would suggest to anyone that if your a looking to store your items in a climate-controlled and very clean place Uncle Bob's [Life Storage] [Life Storage] is it."

      Rating: (5.0 out of 5)
      Stephon - Chicago, IL December 16, 2015
    • "A little overpriced and not always somebody in the office, but not bad."

      Rating: (4.3 out of 5)
      Sean - Chicago, IL November 24, 2015
    • "The staff was amazing!!! I don't remember all their names off the top of my head, but there were at least 3 women who were fantastic every time I came in. Thank you so much!!!!"

      Rating: (5.0 out of 5)
      Leah - Chicago, IL November 23, 2015
    • "The associate was more than helpful, friendly and patient."

      Rating: (4.8 out of 5)
      Candice - Chicago, IL October 27, 2015
    • "I used to manage a storage facility so expectations were high. You guys made me feel confident and secure about storing my belongings"

      Rating: (5.0 out of 5)
      Monica - Chicago, IL October 26, 2015
    • "Associate was helpful and friendly. I did not feel rushed in making my decision."

      Rating: (5.0 out of 5)
      Kirk - Chicago, IL October 26, 2015
    • "Website is bad, but facility is great."

      Rating: (4.8 out of 5)
      Larry - Chicago, IL October 7, 2015
    • "The staff was so friendly and helpful "

      Rating: (5.0 out of 5)
      Cory - Chicago, IL September 24, 2015
    • "This was the first time I've ever had to use public storage so I didn't know what to expect. The staff made my first experience very pleasant and easy! "

      Rating: (5.0 out of 5)
      Mark - Chicago, IL August 28, 2015
    • "Attentive and excellent service"

      Rating: (5.0 out of 5)
      Ron - Chicago, IL August 28, 2015
    • "The associates were friendly and knowledgeable. We checked several storage areas and found one we liked quickly. It was clean and free of cobwebs and best of all, there is great music being piped in. Made the move enjoyable."

      Rating: (5.0 out of 5)
      Max - Chicago, IL June 26, 2015
    • "The staff knew my name and greeted me enthusiastically at all times - the best storage facility staff I have met"

      Rating: (5.0 out of 5)
      Keith - Chicago, IL June 24, 2015
    • "Next time I need a storage locker, I know where I am going. Thanks"

      Rating: (5.0 out of 5)
      Marko - Chicago, IL June 24, 2015
    • "so very happy with the service! The manager was very helpful and friendly I wish I could remember her name because she truly was wonderful! Professional in every way while being very friendly. It isn't often I find that kind of customer service! "

      Rating: (5.0 out of 5)
      Suzanne - Chicago, IL June 23, 2015
    • "My first storage experience and it was a good one! Would recommend. The only critique is the availability of certain dollys. Most of the dollys were flatbed, but there is only one available of the one with the sides. This is in high demand on busy days and caused us to have to wait for quite a while for it to free up."

      Rating: (4.5 out of 5)
      Brittany - Chicago, IL June 8, 2015
    • "Always friendly and courteous. Remembered and greeted me by name from the first visit. Manager and staff always ready to go out of their way to help."

      Rating: (5.0 out of 5)
      Brooks - Chicago, IL June 6, 2015
    • "The staff was extremely helpful. The company is a great resource for the neighborhood. It is so refreshing to meet people who do their jobs so well. This company is to be congratulated , Thank you!"

      Rating: (5.0 out of 5)
      Patricia - Chicago, IL May 27, 2015
    • "Prompt, courteous service"

      Rating: (4.8 out of 5)
      Angela - Chicago, IL May 27, 2015
    • "I believe I have seen people using your facility as their primary place of residence. When I was moving in to your facility on Broadway I was finishing a little after hours and being locked inside the facility I saw some people walking around."

      Rating: (3.9 out of 5)
      Edward - Chicago, IL March 27, 2015
    • "Uncle Bob [Life Storage] [Life Storage] was clean and appears to be a safe secure place. The staff was very friendly and helpful."

      Rating: (4.8 out of 5)
      Donna - Chicago, IL March 27, 2015
    • "James and Vernita are your most valuable assets at the N. Broadway location in Chicago! Although I closed one unit, I still have another, and I actually look forward to seeing them when I come to work on my stuff."

      Rating: (5.0 out of 5)
      James - Chicago, IL March 8, 2015
    • "This is a great, clean, well-maintained facility"

      Rating: (5.0 out of 5)
      David - Chicago, IL February 26, 2015
    • "The manager and her assistant were super professional and very pleasant always! Thanks to them, my difficult transition period was quite manageable and easy."

      Rating: (5.0 out of 5)
      Barbara Jackson - Dallas, TX February 9, 2015
    • "Elevator was not working for several days. I thought a credit was going to be processed due to the outage - made trips there and was not able to access storage unit. Other than that, very good service."

      Rating: (5.0 out of 5)
      Robert - Chicago, IL January 27, 2015
    • "Same day sign-up/move-in, great sales associate"

      Rating: (5.0 out of 5)
      Jenna - Chicago, IL January 27, 2015
    • "James is exceptionally helpful - he goes above & beyond without a second thought."

      Rating: (5.0 out of 5)
      Megan - Chicago, IL January 13, 2015
    • "Good price and service, easy access. Only issue was that elevator was out of service for several days when I was moving out."

      Rating: (4.1 out of 5)
      Mark - Chicago, IL January 10, 2015
    • "This might sound like I'm making this up, but James and Vanessa are two amazing people. Always friendly, always helpful, always smiling... and always patient with me and my late payments. I wish they worked EVERYWHERE I go. I also hope they get bonuses from my late payments! hehehe Seriously though, they are great people, and the facility is always in top shape. (Well, the elevator was down for about a week last month, but that's not THEIR fault. I'd also like to pay about 50% less, but that's not their fault either.) I actually have a friend I will be referring to you guys, so maybe I'll even get a referral bonus? Wink wink."

      Rating: (5.0 out of 5)
      Douglas Robert - Chicago, IL January 1, 2015
    • "Vinita was always helpful and cheerful. If we need storage again Uncle Bob's [Life Storage] [Life Storage] will be our first choice!"

      Rating: (5.0 out of 5)
      Harold - Chicago, IL December 23, 2014
    • "You run a class act. Very professional but friendly. Bad timing on my part to move out when the elevator was out for a few days though. Your office person was VERY apologitic though!!! Not her fault."

      Rating: (5.0 out of 5)
      Phillip - Chicago, IL December 23, 2014
    • "The woman that helped me get everything set up was very friendly and helpful. I have seen her there often and she always greets me with a warm smile. She was very helpful when trying to determine the appropriate size of unit for our needs."

      Rating: (5.0 out of 5)
      Cathryn - Chicago, IL December 1, 2014
    • "Staff is very helpful."

      Rating: (4.8 out of 5)
      Mark - Chicago, IL November 28, 2014
    • "Its very clean and secured!"

      Rating: (5.0 out of 5)
      Shawn - Chicago, IL November 19, 2014
    • "The Staff have been most helpful. The only negative thing is that I can't ever seem to find a dumpster and the Wal-Mart back area is usually very messy which looks bad on Uncle Bob's [Life Storage] [Life Storage]."

      Rating: (4.9 out of 5)
      Chris - Chicago, IL October 29, 2014
    • "Staff was very friendly and personable and did a great job of explaining the process."

      Rating: (5.0 out of 5)
      John - chicago, IL September 25, 2014
    • "Walmart needs to put away their storage racks so that cars can get in and out. They were not acting responsibly about their racks and it was difficult to get through to the back side of the space."

      Rating: (4.5 out of 5)
      Jean Marie - Chicago, IL September 23, 2014
    • "I lost my key and was out of the country and the management was extremely helpful in sorting the situation out. I was extremely happy with all aspects of the service."

      Rating: (5.0 out of 5)
      Nick - New York, NY September 23, 2014
    • "Venita is amazing! It's always great seeing her. Always professional and efficient, but approachable. She definitely has skills that exceed her current placement. I'd give her a promotion or have her run the business! Kudos to Venita!"

      Rating: (5.0 out of 5)
      John - Burton, MI September 11, 2014
    • "Venita was great and informative! Location as well "

      Rating: (4.8 out of 5)
      Kim - Chicago, IL August 29, 2014
    • "This is one of the best run businesses I have encountered. Service is superb and all of the employees are polite, efficient and knowledgeable. Congratulations!"

      Rating: (5.0 out of 5)
      Judith - Chicago, IL August 27, 2014
    • "I'm so happy I stumbled upon this self storage facility. If I ever need storage again, I will definitely come back!"

      Rating: (5.0 out of 5)
      Christine - Chicago, IL August 23, 2014
    • "The team at Uncle Bob's [Life Storage] [Life Storage] (#432) are great! We sold our condo but the home that we were going to purchase failed the home inspection so we were scrambling to find a bigger storage space AND a place to live in 3 days. The team at store 432 were on top of things and they made a chaotic situation less stressful. "

      Rating: (5.0 out of 5)
      Yu-Wen - Evanston, IL July 23, 2014
    • "Very clean,secure and everything is always perfect"

      Rating: (5.0 out of 5)
      Norice - Chicago, IL June 27, 2014
    • "The associates were very helpful and treat me very well. Every time I go they smile and greet me. I am extremely happy with the service."

      Rating: (5.0 out of 5)
      RUBY - Chicago, IL June 26, 2014
    • "GOOD SERVICE, FRIENDLY EMPLOYEES"

      Rating: (4.8 out of 5)
      Jake - Coventry, RI June 3, 2014
    • "I was extremely impressed with the gentleman who helped me. I changed the type of storage twice and he was extremely helpful and patient. He made sure I was satisfied with my purchase. I have recommended this facility to four parents whose children attend the same university as my daughter."

      Rating: (5.0 out of 5)
      Lorraine - Windsor, CT May 23, 2014
    • "All three staff members I have worked with have been genial, efficient, and eager to assist. James, James, and Vernetta at the N. Broadway location in Chicago are the best!"

      Rating: (5.0 out of 5)
      James - Chicago, IL May 18, 2014
    • "clean, easy and secure access, climate control."

      Rating: (5.0 out of 5)
      Michael - Chicago, IL March 26, 2014
    • "This was long distance storage and moving so we had to rely on the honesty of the movers and storage associates and we're very pleased. Nothing was missing and everything was in good condition. Thanks for a job well done!"

      Rating: (5.0 out of 5)
      Michael - Sharon, MA March 23, 2014
    • "The employees exhibit an outstanding work attitude."

      Rating: (5.0 out of 5)
      Steven - Chicago, IL February 28, 2014
    • "all good very professional"

      Rating: (5.0 out of 5)
      Carlos - Chicago, IL February 28, 2014
    • "A nice local feel - the folks remember me and we usually chat a bit. "

      Rating: (4.6 out of 5)
      Kim - Chicago, IL February 28, 2014
    • "I would like to see the lights be kept on longer on the floors. When I go to my storage locker, I go at night after work and it's a little scary for me to be in this huge dark warehouse by myself. Having the lights on would longer would help."

      Rating: (4.6 out of 5)
      Dariana T. - Buffalo, NY February 28, 2014
    • "Great attitiude and great service at my location!"

      Rating: (4.4 out of 5)
      Bobby - Chicago, IL February 28, 2014
    • "The moving in process was good. When the elevator went down though, I feel I should have been contacted electronically. You have my information as well as everyone else's I assume, how hard can it be to shoot an email or automate a call??"

      Rating: (4.1 out of 5)
      Joseph - Chicago, IL February 28, 2014
    • "Staff was very helpful, always eager to help with any questions. I would like this oppurtunity to thank them."

      Rating: (5.0 out of 5)
      Ehtesham - Rockford, IL January 23, 2014
    • "Everyone I've met has been amazing"

      Rating: (5.0 out of 5)
      Karen - Chicago, IL January 10, 2014
    • "I have been through the transition of public storage , self storage to Uncle Bob's [Life Storage] [Life Storage] I recommend James for a promotion , truly a nice , smiling , knowledgeable guy he deserves it sincerely, Leslie"

      Rating: (5.0 out of 5)
      Leslie - Chicago, IL January 6, 2014
    • "I am very happy with my choice."

      Rating: (5.0 out of 5)
      Sharon - Chicago, IL December 25, 2013
    • "#1 thing is that when the location was transferred to Uncle Bob's [Life Storage] [Life Storage] that the prices would go up and they didn't! I am extremely happy that I wasn't "screwed" over. #2 I noticed that the location now has music playing when you go to your storage locker room. That is an awesome plus!!! #3 The level of service is incredible at this location. They care about how everything is done and making it as simple as possible."

      Rating: (5.0 out of 5)
      Alex - San Francisco, CA December 6, 2013
    • "Everyone always friendly and helpful... They go out of their way to assist in every way"

      Rating: (5.0 out of 5)
      Robert - Chicago, IL November 5, 2013
    • "Great Customer Service!!!!"

      Rating: (5.0 out of 5)
      Sean - Chicago, IL November 4, 2013
    • "That was by far the cleanest facility I have ever rented a locker at. The staff was super friendly and the entire experience was great."

      Rating: (5.0 out of 5)
      Michael - Chicago, IL October 24, 2013
    • "This was my first time renting a storage unit and it was so much easier and affordable because of Uncle Bob's [Life Storage] [Life Storage], also thanks for the free orange juice to the members that checked me in!"

      Rating: (5.0 out of 5)
      Conor - Dixon, IL October 23, 2013
    • "Facility manager, Jim, was always helpful and pleasant to deal with."

      Rating: (5.0 out of 5)
      Diane - Chicago, IL September 23, 2013
    • "Thank you VERY much for taking the hassle out of leaving my daughter's personal items out in Chicago when she came home from college for the summer months. Your staff was polite and very helpful to an anxious father. I will be using you over the next three years!!!"

      Rating: (4.9 out of 5)
      Luke - Waltham, MA September 23, 2013
    • "Seemed almost too good to be true, but I was happy to find out it wasn't."

      Rating: (4.8 out of 5)
      Justin - Chicago, IL September 23, 2013

    Location Features

    • Life Storage Store Climate Controlled Storage Units

      Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

    • Life Storage Store Use our Moving Van or Truck Free with Storage Rental!

      When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

    • Life Storage Store Surveillance Cameras

      Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

    • Life Storage Store Boxes & Packing Supplies Sold Here

      This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

    Serving Chicago and Boystown

    Do you love to play on the beaches of Lake Michigan? Is your Chicago apartment short on storage space? Life Storage has plenty of space for water gear, furniture, and more. Our facility is monitored with surveillance cameras to help keep your valuables safe, and our self storage units are big enough to accommodate all of your belongings. We are located on North Broadway near West Waveland Avenue, minutes from Lake Michigan, and is convenient to North Lake Shore Drive, I-90, and the Broadway/Waveland bus stop.

    ALSO SERVING COMMUNITIES OF: Lakeview, Graceland, and Lincoln Park