Life Storage Facility #432
- 3626 N Broadway St Chicago, IL 60613
- (773) 697-7672
- 4.87 out of 5 (86 Reviews)
- View Store Photos
- View Store #432 Location On Map
- Storage UnitsUnits
- Hours & AccessHours
- Features & InfoInfo
- ReviewsReviews
- Size/Type
- Climate
- Access
- Specials
- Rental Options
Office & Access Hours for Life Storage #432, Chicago
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Office Hours
- Today: 12:00 pm - 4:00 pm
- Mon-Fri: 9:00 am - 6:00 pm (closed for lunch 1:00 pm - 2:00 pm)
- Saturday: 9:00 am - 6:00 pm (closed for lunch 1:00 pm - 2:00 pm)
- Sunday: 12:00 pm - 4:00 pm
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Access Hours
- Daily: 6:00am—10:00pm
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Closings
- Tuesday, 12/25: All Day
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Storage Facility Features
- Climate Controlled Storage Units
- Use our Moving Van or Truck Free with Storage Rental!
- Extended Access Hours
- Surveillance Cameras
- Boxes & Packing Supplies Sold Here
- Elevator available
- Hand carts available
- Customer deliveries accepted
- Month-to-month storage rental
- 24-hour emergency service
- Online account management
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Rental Requirements
- Insurance required
- Storage insurance available (third party)
- $25 admin fee for new rentals
- Payments due on 1st of the month
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Payment Methods
- Cash
- Check
- Visa
- Mastercard
- American Express
- Discover
- Auto-payment
- Online payment
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Climate Controlled Storage Units
Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here. -
Use our Moving Van or Truck Free with Storage Rental!
When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our van and truck rental guide here. -
Extended Access Hours
Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key! -
Surveillance Cameras
Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers. -
Boxes & Packing Supplies Sold Here
This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.
Life Storage #432, Chicago ‐ Features & Info
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We at Life Storage want to maintain the best storage facilities in Chicago, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!
Write a Review -
- Overall Rating for Life Storage in Chicago (#432)
4.87 out of 5 based on 86 of our most recent Reviews -
- Daniel from Saint Louis, MO
4.6 out of 5"great space, nice people, everything satisfactory. one customer service minor issue. I had my wallet stolen and had to replace all my credit cards. this happened right at the time my monthly payment was due. of several companies who get direct payments from me, only LifeStorage was unwilling to waive the late payment penalty. slightly annoying, but happy with LifeStorage otherwise."
April 29, 2018 -
- Kathy from Chicago, IL
5.0 out of 5"Vernita and Chrystal at the N. Broadway Life Storage are always pleasant and helpful when I go there."
April 29, 2018 -
- Riley from Chicago, IL
5.0 out of 5"We wanted to get a MTM storage space, and Christal was extremely helpful, and even alerted us to a special price that gave us a little extra room to work with. She was extremely courteous and the facility itself is very clean. Top notch stuff!"
April 26, 2018 -
- Lauren from Chicago, IL
5.0 out of 5"Appreciate all the security. And really appreciate the carts we can use to haul our stuff to/from our unit. "
March 27, 2018 -
- Wayne from Chicago, IL
4.6 out of 5"I would have renewed my lease but there was nothing the Assocaites could offer to help me. Price increase drove me a way"
March 23, 2018 -
- Jean Claude from Chicago, IL
5.0 out of 5"The staff is very helpful and is focused on meeting or exceeding customer needs."
February 28, 2018 -
- Sandy from Chicago, IL
5.0 out of 5"Space was perfect for my needs. Associate took care of everything making the event so easy"
January 28, 2018 -
- Dominic from Republic, OH
4.8 out of 5"The staff were extremely professional, my hats off to them!! I would rent a storage unit there again, no question."
January 23, 2018 -
- Sandy from Chicago, IL
5.0 out of 5"Venita and team are wonderful - always feel welcomed like part of the family"
December 23, 2017 -
- Ron from Chicago, IL
5.0 out of 5"Excellent customer service and they care about what they do."
October 27, 2017 -
- Forrest Ryan from Washington, DC
4.8 out of 5"I love this facility and your company. My only recommendation is maybe doing paperwork via email rather than fax. I rent units throughout the US for my work and it is hard to get to a fax. Just a thought but thank you!"
September 27, 2017 -
- Utsav from Chicago, IL
4.0 out of 5"Rates could be cheaper but otherwise smooth process "
September 24, 2017 -
- Conor from Chicago, IL
4.8 out of 5"The service was very good. The person I met with to sign the rental agreement was vary helpful and friendly. She did not try to oversell us on additional packages but provided us exactly what we needed."
June 14, 2017 -
- Jeff from Chicago, IL
4.7 out of 5"They have always been very helpful, friendly and professional."
May 31, 2017 -
- Vikram from Lake Leelanau, MI
4.2 out of 5"It was a really good experience except for rate hike after couple of years with the company."
May 23, 2017 -
- Nancy from Chicago, IL
5.0 out of 5"The experience was quick and easy. Thanks for the great service!"
April 28, 2017 -
- Linnea from Chicago, IL
5.0 out of 5"The whole crew at the Broadway location in Chicago were absolutely fantastic!"
April 24, 2017 -
- Dominique from Lincoln, NE
5.0 out of 5"Everything was perfect in terms of service. Personal attention, paperwork prepared, very professional overall."
April 24, 2017 -
- William from Chicago, IL
5.0 out of 5"The associates are a very pleasant group, always friendly and helpful. I would highly recommend using this facility, and have done so. Keep up the great work. ??"
April 23, 2017 -
- from Chicago, IL
5.0 out of 5"The ladies are awesome! ALWAYS a smile and they greet me by name! IMPRESSIVE! Appreciate their assistance any time I have a question or issue! THEY ROCK!"
March 31, 2017 -
- Mark from Chicago, IL
5.0 out of 5"If employees are a reflection of the company, then your company is top-notch. The people at Life Storage in Chicago (on Broadway near Addison) are truly some of the sweetest, kindest, most helpful people I've run across. That this could happen at what could easily be a dreary, sad place, makes our decision to store our things there that much more satisfying. We're very happy that we were able to do business with you. "
March 23, 2017 -
- Joseph from Chicago, IL
5.0 out of 5"Service was prompt, informative, and the unit/building appear very secure."
March 02, 2017 -
- Charleen from Chicago, IL
4.6 out of 5"Love working with staff who recognize me from previous visits. "
February 23, 2017 -
- Betty from CHICAGO, IL
5.0 out of 5"I use to rent from Uncle Bob's Storage, and I loved how clean and tidy the facilities were. I was so happy to obtain a larger unit with the large freight elevator. It was so fast to move in some of my stuff. I love it even more now. I love Christal; she is very efficient, and very helpful, and knows the processes and the answers to any questions. Very happy Venita, the site Manager, was still there, and she remembered me from two years ago ."
February 18, 2017 -
- MS from Chicago, IL
5.0 out of 5"The friendly staff of Life Storage at 3626 N Broadway St, Chicago made every effort to create a professional, pleasant, and easy process to provide for our storage needs. I would highly recommend to anyone needing a storage unit to check out Life Storage before making any decisions. Their staff and building are top quality! "
January 04, 2017 -
- Nicole from Chicago, IL
5.0 out of 5"I've rented here before and was happy to be back. I have zero complaints and would recommend your facility to anyone. "
November 30, 2016 -
- Hadeis from Chicago, IL
5.0 out of 5"Everyone was very nice and attentive. Quick to help. "
June 28, 2016 -
- Brian from Chicago, IL
4.4 out of 5"The facility was well managed and well maintained. Never had any fear that the facility wouldn't remain that way. The current slate of managers are by far the strongest team that's worked there during the 4 years I rented there."
June 23, 2016 -
- Bill from Chicago, IL
5.0 out of 5"Everything was great! Venita and Cristal were very nice and helpful! First time I have ever used storage, and the experience has been easy and convenient. I would recommend the Broadway location by Addison to anyone!"
April 26, 2016 -
- Chris from Naperville, IL
5.0 out of 5"The staff at Uncle Bobs [Life Storage]was awesome. Moving is a pain but their smiling faces were great."
April 25, 2016 -
- Jeniffer from Chicago, IL
4.8 out of 5"I am very impressed and pleased with the quality of service and friendliness of the staff."
March 01, 2016 -
- Carlos from Chicago, IL
5.0 out of 5"The folks at broadway location in Chicago were and are great thank you Vineta"
February 25, 2016 -
- Cynthia from Chicago, IL
5.0 out of 5"I was greeted and helped with arranging a storage space in a very professional and friendly manner. Both the manager and the gentleman who helped me (James)were very helpful and attentive. I look forward to seeing James when I come in, as he is always very pleasant."
January 25, 2016 -
- Kelly from Chicago, IL
5.0 out of 5"Service was great! Very friendly, happy to use this facility. "
January 05, 2016 -
- Frances from Chicago, IL
4.5 out of 5"I like that's there's music in the building. It makes visits to my unit, especially longer trips, very pleasant. "
January 03, 2016 -
- Scott from Chicago, IL
5.0 out of 5"Venita, in particular, is such an asset to your company. She was always helpful, knowledgeable, and pleasant to be around. "
December 24, 2015 -
- Stephon from Chicago, IL
5.0 out of 5"I would like to say thank you to Venita and Cristal who helped me recover a package that I had delivered there. They worked diligently and smart in a effort to find my package. I appreciate the amazing customer service and the calls I recieved in regards to any updates on my item. I also have a storage space here and the facility is kept very clean and is open very early and closes late. I would suggest to anyone that if your a looking to store your items in a climate-controlled and very clean place Uncle Bob's [Life Storage] is it."
December 16, 2015 -
- Sean from Chicago, IL
4.3 out of 5"A little overpriced and not always somebody in the office, but not bad."
November 24, 2015 -
- Leah from Chicago, IL
5.0 out of 5"The staff was amazing!!! I don't remember all their names off the top of my head, but there were at least 3 women who were fantastic every time I came in. Thank you so much!!!!"
November 23, 2015 -
- Candice from Chicago, IL
4.8 out of 5"The associate was more than helpful, friendly and patient."
October 27, 2015 -
- Monica from Chicago, IL
5.0 out of 5"I used to manage a storage facility so expectations were high. You guys made me feel confident and secure about storing my belongings"
October 26, 2015 -
- Kirk from Chicago, IL
5.0 out of 5"Associate was helpful and friendly. I did not feel rushed in making my decision."
October 26, 2015 -
- Mark from Chicago, IL
5.0 out of 5"This was the first time I've ever had to use public storage so I didn't know what to expect. The staff made my first experience very pleasant and easy! "
August 28, 2015 -
- Max from Chicago, IL
5.0 out of 5"The associates were friendly and knowledgeable. We checked several storage areas and found one we liked quickly. It was clean and free of cobwebs and best of all, there is great music being piped in. Made the move enjoyable."
June 26, 2015 -
- Keith from Chicago, IL
5.0 out of 5"The staff knew my name and greeted me enthusiastically at all times - the best storage facility staff I have met"
June 24, 2015 -
- Marko from Chicago, IL
5.0 out of 5"Next time I need a storage locker, I know where I am going. Thanks"
June 24, 2015 -
- Suzanne from Chicago, IL
5.0 out of 5"so very happy with the service! The manager was very helpful and friendly I wish I could remember her name because she truly was wonderful! Professional in every way while being very friendly. It isn't often I find that kind of customer service! "
June 23, 2015 -
- Brittany from Chicago, IL
4.5 out of 5"My first storage experience and it was a good one! Would recommend. The only critique is the availability of certain dollys. Most of the dollys were flatbed, but there is only one available of the one with the sides. This is in high demand on busy days and caused us to have to wait for quite a while for it to free up."
June 08, 2015 -
- Brooks from Chicago, IL
5.0 out of 5"Always friendly and courteous. Remembered and greeted me by name from the first visit. Manager and staff always ready to go out of their way to help."
June 06, 2015 -
- Patricia from Chicago, IL
5.0 out of 5"The staff was extremely helpful. The company is a great resource for the neighborhood. It is so refreshing to meet people who do their jobs so well. This company is to be congratulated , Thank you!"
May 27, 2015 -
- Edward from Chicago, IL
3.9 out of 5"I believe I have seen people using your facility as their primary place of residence. When I was moving in to your facility on Broadway I was finishing a little after hours and being locked inside the facility I saw some people walking around."
March 27, 2015 -
- Donna from Chicago, IL
4.8 out of 5"Uncle Bob [Life Storage] was clean and appears to be a safe secure place. The staff was very friendly and helpful."
March 27, 2015 -
- James from Chicago, IL
5.0 out of 5"James and Vernita are your most valuable assets at the N. Broadway location in Chicago! Although I closed one unit, I still have another, and I actually look forward to seeing them when I come to work on my stuff."
March 08, 2015 -
- Barbara Jackson from Dallas, TX
5.0 out of 5"The manager and her assistant were super professional and very pleasant always! Thanks to them, my difficult transition period was quite manageable and easy."
February 09, 2015 -
- Robert from Chicago, IL
5.0 out of 5"Elevator was not working for several days. I thought a credit was going to be processed due to the outage - made trips there and was not able to access storage unit. Other than that, very good service."
January 27, 2015 -
- Megan from Chicago, IL
5.0 out of 5"James is exceptionally helpful - he goes above & beyond without a second thought."
January 13, 2015 -
- Mark from Chicago, IL
4.1 out of 5"Good price and service, easy access. Only issue was that elevator was out of service for several days when I was moving out."
January 10, 2015 -
- Douglas Robert from Chicago, IL
5.0 out of 5"This might sound like I'm making this up, but James and Vanessa are two amazing people. Always friendly, always helpful, always smiling... and always patient with me and my late payments. I wish they worked EVERYWHERE I go. I also hope they get bonuses from my late payments! hehehe Seriously though, they are great people, and the facility is always in top shape. (Well, the elevator was down for about a week last month, but that's not THEIR fault. I'd also like to pay about 50% less, but that's not their fault either.) I actually have a friend I will be referring to you guys, so maybe I'll even get a referral bonus? Wink wink."
January 01, 2015 -
- Harold from Chicago, IL
5.0 out of 5"Vinita was always helpful and cheerful. If we need storage again Uncle Bob's [Life Storage] will be our first choice!"
December 23, 2014 -
- Phillip from Chicago, IL
5.0 out of 5"You run a class act. Very professional but friendly. Bad timing on my part to move out when the elevator was out for a few days though. Your office person was VERY apologitic though!!! Not her fault."
December 23, 2014 -
- Cathryn from Chicago, IL
5.0 out of 5"The woman that helped me get everything set up was very friendly and helpful. I have seen her there often and she always greets me with a warm smile. She was very helpful when trying to determine the appropriate size of unit for our needs."
December 01, 2014 -
- Chris from Chicago, IL
4.9 out of 5"The Staff have been most helpful. The only negative thing is that I can't ever seem to find a dumpster and the Wal-Mart back area is usually very messy which looks bad on Uncle Bob's [Life Storage]."
October 29, 2014 -
- John from chicago, IL
5.0 out of 5"Staff was very friendly and personable and did a great job of explaining the process."
September 25, 2014 -
- Jean Marie from Chicago, IL
4.5 out of 5"Walmart needs to put away their storage racks so that cars can get in and out. They were not acting responsibly about their racks and it was difficult to get through to the back side of the space."
September 23, 2014 -
- Nick from New York, NY
5.0 out of 5"I lost my key and was out of the country and the management was extremely helpful in sorting the situation out. I was extremely happy with all aspects of the service."
September 23, 2014 -
- John from Burton, MI
5.0 out of 5"Venita is amazing! It's always great seeing her. Always professional and efficient, but approachable. She definitely has skills that exceed her current placement. I'd give her a promotion or have her run the business! Kudos to Venita!"
September 11, 2014 -
- Judith from Chicago, IL
5.0 out of 5"This is one of the best run businesses I have encountered. Service is superb and all of the employees are polite, efficient and knowledgeable. Congratulations!"
August 27, 2014 -
- Christine from Chicago, IL
5.0 out of 5"I'm so happy I stumbled upon this self storage facility. If I ever need storage again, I will definitely come back!"
August 23, 2014 -
- Yu-Wen from Evanston, IL
5.0 out of 5"The team at Uncle Bob's [Life Storage] (#432) are great! We sold our condo but the home that we were going to purchase failed the home inspection so we were scrambling to find a bigger storage space AND a place to live in 3 days. The team at store 432 were on top of things and they made a chaotic situation less stressful. "
July 23, 2014 -
- RUBY from Chicago, IL
5.0 out of 5"The associates were very helpful and treat me very well. Every time I go they smile and greet me. I am extremely happy with the service."
June 26, 2014 -
- Lorraine from Windsor, CT
5.0 out of 5"I was extremely impressed with the gentleman who helped me. I changed the type of storage twice and he was extremely helpful and patient. He made sure I was satisfied with my purchase. I have recommended this facility to four parents whose children attend the same university as my daughter."
May 23, 2014 -
- James from Chicago, IL
5.0 out of 5"All three staff members I have worked with have been genial, efficient, and eager to assist. James, James, and Vernetta at the N. Broadway location in Chicago are the best!"
May 18, 2014 -
- Michael from Sharon, MA
5.0 out of 5"This was long distance storage and moving so we had to rely on the honesty of the movers and storage associates and we're very pleased. Nothing was missing and everything was in good condition. Thanks for a job well done!"
March 23, 2014 -
- Steven from Chicago, IL
5.0 out of 5"The employees exhibit an outstanding work attitude."
February 28, 2014 -
- Kim from Chicago, IL
4.6 out of 5"A nice local feel - the folks remember me and we usually chat a bit. "
February 28, 2014 -
- Dariana T. from Buffalo, NY
4.6 out of 5"I would like to see the lights be kept on longer on the floors. When I go to my storage locker, I go at night after work and it's a little scary for me to be in this huge dark warehouse by myself. Having the lights on would longer would help."
February 28, 2014 -
- Joseph from Chicago, IL
4.1 out of 5"The moving in process was good. When the elevator went down though, I feel I should have been contacted electronically. You have my information as well as everyone else's I assume, how hard can it be to shoot an email or automate a call??"
February 28, 2014 -
- Ehtesham from Rockford, IL
5.0 out of 5"Staff was very helpful, always eager to help with any questions. I would like this oppurtunity to thank them."
January 23, 2014 -
- Leslie from Chicago, IL
5.0 out of 5"I have been through the transition of public storage , self storage to Uncle Bob's [Life Storage] I recommend James for a promotion , truly a nice , smiling , knowledgeable guy he deserves it sincerely, Leslie"
January 06, 2014 -
- Alex from San Francisco, CA
5.0 out of 5"#1 thing is that when the location was transferred to Uncle Bob's [Life Storage] that the prices would go up and they didn't! I am extremely happy that I wasn't "screwed" over. #2 I noticed that the location now has music playing when you go to your storage locker room. That is an awesome plus!!! #3 The level of service is incredible at this location. They care about how everything is done and making it as simple as possible."
December 06, 2013 -
- Robert from Chicago, IL
5.0 out of 5"Everyone always friendly and helpful... They go out of their way to assist in every way"
November 05, 2013 -
- Michael from Chicago, IL
5.0 out of 5"That was by far the cleanest facility I have ever rented a locker at. The staff was super friendly and the entire experience was great."
October 24, 2013 -
- Conor from Dixon, IL
5.0 out of 5"This was my first time renting a storage unit and it was so much easier and affordable because of Uncle Bob's [Life Storage], also thanks for the free orange juice to the members that checked me in!"
October 23, 2013 -
- Diane from Chicago, IL
5.0 out of 5"Facility manager, Jim, was always helpful and pleasant to deal with."
September 23, 2013 -
- Luke from Waltham, MA
4.9 out of 5"Thank you VERY much for taking the hassle out of leaving my daughter's personal items out in Chicago when she came home from college for the summer months. Your staff was polite and very helpful to an anxious father. I will be using you over the next three years!!!"
September 23, 2013 -
- Justin from Chicago, IL
4.8 out of 5"Seemed almost too good to be true, but I was happy to find out it wasn't."
September 23, 2013
Customer Reviews - Life Storage #432, Chicago
Serving Chicago and Boystown
Our self storage facility on N Broadway St is located west of the Kennedy Expy, between W Addison St and N Halsted St, near Waveland Park Softball Fields. Click here for directions.
At Life Storage Facility #432, we offer great property security systems and clean, affordable storage units to rent for the residents of Boystown, Wrigleyville, Lakeview, and other neighborhoods in Chicago, IL. Call us with questions, reserve online, or click here to compare other storage units in Chicago.
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