The longer you stay, the more you save! BOGO - buy one month, and get one free (up to 3 free months)!
On specially marked spaces. New customers only.
*Storage unit size is approximate. Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
We at Life Storage want to maintain the best storage facilities in Chicago, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
"The manager at Broadway was always so attentive and able to help and resolve problems. She was a total people person! So professional and could always put a smile on my face. When she explains things it’s so clear and if it isn’t she makes it so clear for you! I wish I could have this level of customer service everywhere!"
"I use the storage unit at Broadway and Addison street. I hope to add another storage unit exactly what I have now in the future, eventually leaving another storage facility. I found the staff at the 3226 N Broadway facility excellent and caring checking my unit, especially advising me if any issues exist."
"I didn't check on my storage very often, but no matter who was on staff that day, they were always incredibly friendly and knowledgeable. And especially friendly! It's a shame I don't need to store anything anymore. I wish more businesses had staff like this."
"great space, nice people, everything satisfactory. one customer service minor issue. I had my wallet stolen and had to replace all my credit cards. this happened right at the time my monthly payment was due. of several companies who get direct payments from me, only LifeStorage was unwilling to waive the late payment penalty. slightly annoying, but happy with LifeStorage otherwise."
"We wanted to get a MTM storage space, and Christal was extremely helpful, and even alerted us to a special price that gave us a little extra room to work with. She was extremely courteous and the facility itself is very clean. Top notch stuff!"
"I love this facility and your company. My only recommendation is maybe doing paperwork via email rather than fax. I rent units throughout the US for my work and it is hard to get to a fax. Just a thought but thank you!"
"The service was very good. The person I met with to sign the rental agreement was vary helpful and friendly. She did not try to oversell us on additional packages but provided us exactly what we needed."
"The associates are a very pleasant group, always friendly and helpful. I would highly recommend using this facility, and have done so. Keep up the great work. ??"
"The ladies are awesome! ALWAYS a smile and they greet me by name! IMPRESSIVE! Appreciate their assistance any time I have a question or issue! THEY ROCK!"
"If employees are a reflection of the company, then your company is top-notch. The people at Life Storage in Chicago (on Broadway near Addison) are truly some of the sweetest, kindest, most helpful people I've run across. That this could happen at what could easily be a dreary, sad place, makes our decision to store our things there that much more satisfying. We're very happy that we were able to do business with you. "
"I use to rent from Uncle Bob's Storage, and I loved how clean and tidy the facilities were. I was so happy to obtain a larger unit with the large freight elevator. It was so fast to move in some of my stuff. I love it even more now. I love Christal; she is very efficient, and very helpful, and knows the processes and the answers to any questions. Very happy Venita, the site Manager, was still there, and she remembered me from two years ago ."
"The friendly staff of Life Storage at 3626 N Broadway St, Chicago made every effort to create a professional, pleasant, and easy process to provide for our storage needs. I would highly recommend to anyone needing a storage unit to check out Life Storage before making any decisions. Their staff and building are top quality! "
"The facility was well managed and well maintained. Never had any fear that the facility wouldn't remain that way. The current slate of managers are by far the strongest team that's worked there during the 4 years I rented there."
"Everything was great! Venita and Cristal were very nice and helpful! First time I have ever used storage, and the experience has been easy and convenient. I would recommend the Broadway location by Addison to anyone!"
"I was greeted and helped with arranging a storage space in a very professional and friendly manner. Both the manager and the gentleman who helped me (James)were very helpful and attentive. I look forward to seeing James when I come in, as he is always very pleasant."
"I would like to say thank you to Venita and Cristal who helped me recover a package that I had delivered there. They worked diligently and smart in a effort to find my package. I appreciate the amazing customer service and the calls I recieved in regards to any updates on my item. I also have a storage space here and the facility is kept very clean and is open very early and closes late. I would suggest to anyone that if your a looking to store your items in a climate-controlled and very clean place Uncle Bob's [Life Storage] is it."
"The staff was amazing!!! I don't remember all their names off the top of my head, but there were at least 3 women who were fantastic every time I came in. Thank you so much!!!!"
"This was the first time I've ever had to use public storage so I didn't know what to expect. The staff made my first experience very pleasant and easy! "
"The associates were friendly and knowledgeable. We checked several storage areas and found one we liked quickly. It was clean and free of cobwebs and best of all, there is great music being piped in. Made the move enjoyable."
Save time and skip the counter! At this facility, you can complete your rental agreement, make payment, and get access right away. Just choose our "Rent Now" option.
Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
Life Storage in Chicago sells the boxes and supplies you need for your move. Get free shipping to your home or save 20% when you pick-up at the store!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Chicago and Boystown
Our self storage facility on N Broadway St is located west of the Kennedy Expy, between W Addison St and N Halsted St, near Waveland Park Softball Fields. Click here for directions to this Life Storage.
At Life Storage Facility #432, we offer great property security systems and clean, affordable storage units to rent for the residents of Boystown, Wrigleyville, Lakeview, and other neighborhoods in Chicago, IL. Call us with questions, reserve online, or click here to compare other storage units in Chicago.
Rental Requirements:
Insurance required
Storage insurance available (third party)
$25 admin fee
Payments due monthly, with a minimum of one month rental