We at Life Storage want to maintain the best storage facilities in Chicago, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"This space was amazing as well as the location. Access was always easy and anytime I had a question, Carol was right there to answer. She's very professional and was always helpful courteous to the point where you felt her smile through the phone."
"Awesome help when we needed it. We got in within a few hours and checking out was also a breeze. They were so respectful during this time of grieving. Thanks especially to especially. High praise from our family."
"Great storage facility with easy electronic access, large loading docks and lots of carts. THANK YOU Carol for being so helpful and awesome, helping us to get out of a bind when I didn't lock my unit correctly. I would HIGHLY RECOMMEND."
"This is an amazing storage facility because Carol is incredible! She helped us get a storage unit last minute and had it ready for us in a couple of hours. The facility is clean, well-lit and safe - a perfect place to store anything. I would recommend this Life Storage facility to anyone - especially due to the amazing service that Carol provides!"
"I really enjoyed my 4 year experience with Life Storage. Carol and the crew were always a great help whenever I needed assistance. If I ever need to rent a storage unit again I will definitely come back."
"Maurice made things very easy for me and was friendly through the prices and communicative. The facility is clean and easy to navigate. Definitely would recommend this to my family or friends in the area!"
"This place doesn’t value their customers. I’ve had multiple units there for years but now I’ve chosen to relocate almost everything down the block to Uhaul. Carol is a long time employee that has been working at this location even before Life Storage took over. She’s not very helpful and doesn’t seem to really care. I still have one unit there and I regret not moving even though it’s such a tedious process to do so. As of recently, there have been issues with their auto pay system yet they refuse to adjust any of the late fees. There’s no issue with my cc, yet every month they try to charge me a late fee. The ratings for this place is extremely misleading, so I’d suggest anyone reading this take their business elsewhere."
"I was in a desperate need of a storage and driving I noticed Life Storage... decided to stop in and was greeted with a Loving Smile from Carol and from that point on I felt nothing but Love... Thank You Carol"
"My family has been with Life Storage for many years even through all the name changes, but one person has stayed the same and that is Carol. She is such a blessing to your company, she is a wonderful person, always nice and pleasant to anyone who comes through the door. She is loved so much, she is a keeper."
"Carol was awesome at this location 615 W Pershing in Chicago, IL. Great customer service, friendly and professional. Looking for a storage unit temporarily or long term this is your place! Prices are reasonable and again Carol was wonderful to work with!!"
"I rented a storage unit for a friend of mine. I got a call from with Carol Nawrocki and she was fantastic, the process was painless and she walked me through all of my options. Very professional and helpful. I would highly recommend this place!"
"Not sure why this place has such great reviews... I signed up 2.5 weeks ago based on the reviews and an advertisement for a free truck rental up to 20 miles. I went in to see if I could use that free rental this weekend and was told it is only for new customers who have been renting for 2 weeks or less. It does not state the two week rule on the website and I asked to see it in the contract. Carol had me call the 800 number which I did and was put on hold to talk to a manager. The manager was Carol who I was standing right in front of... She said she'd try to help me but only tried to prove that it was a two week limit. Eventually she found a blurb in a google search that showed two weeks. Couldn't find anywhere on the website or in the contract that stated a 2 week rule. The storage facility it clean and works fine, but the customer service provided is what i'd expect at Public Storage... The intent of the so called 2 week rule is to be a perk for new customers but I guess being a 2.5 week customer does not classify me as a new customer. I will be sure to never use Life Storage again and encourage everyone to consider one of the many other options around."
"I absolutely love this place. I've been through some difficult times (as most people have) and Carol has been extremely supportive. Great customer service and whenever she could help me, she has. One particular day it was extremely hot and I was upstairs rearranging my storage unit. She bought me a bottled water. This is the way a business should be run and managed, caring about the customer."
"The 1st time I contacted a Life Storage, it was a very hectic move out. Carol was absolutely amazing. Very upbeat, and very helpful. As we have all struggled through this pandemic and experienced difficulty, she has always entertain ed my calls personally and done whatever she could do within the parameters of operations to assist me. A wonderful person. I am extremely happy and would highly recommend this location."
"great, friendly staff who made it very easy for me to setup my storage unit! The prices are reasonable and the move-in/ move-out process from the units is easy too. Carol, the facility manager is super helpful and kind as well!"
"I moved from a house to an apartment and had to store more than half of my furniture at the last minute. Carol led me through a Goldilocks array of units until we found one that was just right -- affordable and fit my things. Carol has an upbeat personality and is very responsive; important qualities during stressful times!"
"The cleanest storage Ive seen so far in this city. My items were safe and intact upon pickup. Also during this COVID-19 pandemic the manager worked with by setting up a payment plan. Ill definitely use it again and highly recommend this location which is a hidden gem."
"Manager Carol is totally awesome and always accommodating, as I run a business and utilize the Storage for business as well as personal use. Totally dependable and always greeting me with a hello on arrival, she definitely deserves a promotion with a huge raise!!!"
"I've rented space here a number of times and each time Carol always remembers me. The building is clean which is a plus. I'll continue to rent space from here as long as i need a place to store my extra things."
"Store manager assisted me with the utmost care and concern today. I believe her name is Carol. All I know is that she's absolutely amazing and focused on helping customers feel supported. Walked in on a phone call with a very irate customer and witnessed her magic before experiencing it. Keep up the exceptional work!"
"I dont have any personal experience here, but my mother-in-law loves this place, and manager Carol specifically. My mom-in-law has a lot of stuff in storage and is a very particular person when it comes to customer service, etc., so I have to believe this place is pretty great!"
"I've had my unit here for a year and I haven't had any problems. Rey is an excellent manager and example of what a manager should be. He is polite and takes his time with each customer. He keeps the facility clean and well maintained."
"I've been renting here for several months and I cant say enough good things. Rey, he is the manager is amazing. His customer service is excellent and he cares about each customer. He is knowledgeable and friendly and goes above and beyond for every customer."
"I've had the very best experience with Carol, mgr at 615 W. Pershing, Chicago. Carol is always cheerful, knowledgeable and accommodating of all your storage needs. You will be happy with your choice of managers and facilities."
"I have been renting from LifeStorage on Pershing for about 4 months now and have had nothing but a good experience through the process. The manager and employees that Ive encountered have all been professional and extremely accommodating. I just love going to a place were the customer service is good. It makes you feel good about the money your spending on the service. Keep up the great work >p>p>p"
"My business partners and I were looking for a storage facility and found this facility. We were greeted by a gentleman named Lawrence who was extremely professional and helpful. This place gets five stars because of his professionalism and patience."
"Great customer service, clean facility, hope he never leaves this location. I needed a unit in a rush and came while on lunch. Lawrence worked fast and proficient. When I returned close to closing time he didnt rush me and even offered to show me the route to my location again. Great experience. Highly recommend."
"Great customer and clean facility! My job has been renting space here for a couple of years now and its always been a good experience. During my most recent visit Lawrence help us out. Would definitely recommend."
"A quick review now, to be updated later when we end our storage lease. Everything's been positive right from the time we booked it online to when we got our shipment and put our stuff inside. Carol even called me when I had forgotten to pay the first month (I've since set up auto-pay with email reminders). Great customer service. Our shipment eventually arrived in a massive semi-truck and the driver told us that he was relieved that he could drive it all the way to the storage location. Apparently some storage locations are inaccessible by semis and he has had to park it somewhere, rent a U-Haul, unpack everything into the U-Haul, drive there, and deliver. So if you're looking to ship anything here via semi, you should have no problem. The 2 loading docks here are large but not large enough to back up a semi- truck into them, but fortunately the street is a cul-de-sac with room for semis to park, turn around, etc. The storage space itself is immaculately maintained as are the common areas. We have rented a climate-controlled unit and in July, the temp was set at a comfortable level. All told, an amazing find in the middle of the city."
"Carol the manager of Life Storage # 426 in Chicago Illinois, is very professional. She is friendly and informative and duing the last 2 years always willing to answer questions and give assistance.. 2 other office staff I have met there were also cooperative freindly and do a great job"
"Met a gentleman at life storage company today and I must admit it been such a long time that I've ever encountered such great customer service at a place of business. Courtesy, professional respect and such gracious mannerisms I had to ask the young man his name, he told me Lawrence. I was so proud to see a today's young man having such a attitude that match his apparent up bringing great job."
"Nice clean store, was at the 615 Pershing location recently and a nice employee by the name of Lawrence helped me and answered my questions. I would definitely recommend this store to friends and family. 2thumbs up! =M<ý=M<ý"
"Carol was super helpful and nice! She gave me the breakdown of the payments. She showed me where everything was and how to use the facility. She was friendly and sweet. I defiantly recommend this place. The price is affordable and it's super clean."
"My name is Benita GORGAS & I came here to get a storage bin here at Life Storage & Carol gave my husband & I tour of the storage building & she was so nice & courteous to us & showed us the access to the building & how to get into the building & explained the storage process to us & , she keeps the Life Storage building very clean & in excellent service. You can tell she takes pride in her job & in her work & it shows towards her customers. I just met Carol today , & I fell in love with her personality. I received excellent customer service from her & this was the best customer service I ever received ever from Life Storage. Thank You Carol for helping us out & taking care of us today."
"I had a wonderful experience with Uncle Bob's [Life Storage] Storage. The space was always clean, accessible and affordable. I loved using the app to pay bills and the staff were always welcoming. I am glad I selected you to storage my items and will highly recommend you to anyone I know looking for storage."
"Carol called me and greeted me with a smile over the phone. It was a pleasure coming in and working with Carol. I was amazed at the courteous service, concise information and immaculate cleanliness of the facilities. It is a pleasure every time I come into the office."
"Carol, the store manager, was excellent. She would call and give friendly reminders when payments were due. She was always pleasant; and though I had not visited the facility in three years, she remembered us. That was impressive."
"There are many storage options in my area. Carol N. Makes the choice easy. Her friendly, knowledgable, and professional help and suggestions are a welcomed change to bad customer service one usually experience today!"
"The drizzle of chalk from the walls (white dust from the walls and ceiling) was a bit annoying. All of my stored furniture and boxes were covered in white chalk when I picked them up. The two trolleys that were provided were also quite old and falling apart, which made storing and removing my items more challenging. But the building felt very secure and I never thought that my storage unit would be broken into. The staff were also very friendly and helpful. The absolute best part was the simple online payment system. The reminder e-mails and the automatic payment systems made paying while I was living out-of-state and while on vacation super easy (and easy to remember!) "
"The facility was always very clean, much more so than I had expected it to be. The staff in the office were very friendly, I could tell that they were genuinely trying to be helpful with whatever concerns I approached them with. The only concern I had during my stay at Uncle Bob's [Life Storage] was that when I started renting there, it was not called "Uncle Bob's [Life Storage]". This change of hands during my stay made my rent go up, which I realize is out of the control of the staff at the facility and so I do not blame them, but one reason that I picked my particular unit was due to price, and I was somewhat disappointing for that price to have changed."
"Expectations were met. Carol has a phenomenal attitude.She was not my representative when I came into the store initially but she was helping other customers and I couldn't help but notice. Then I called in to make a payment and she helped me 1 month later she was still above and beyond. I have worked in customer service for plenty years and yes she is great!"
"Carol is an amazing manager --always cheerful and extremely helpful. She is a delight to work with and makes visiting the storage locker a "family outing"! I have given up my locker to save money as it was almost empty, but my experience at Uncle Bob's [Life Storage] was very positive! "
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #426, we offer great property security systems and clean, affordable storage units to rent for the residents of Canaryville, Bridgeport, Oakland, McKinley Park, and other neighborhoods in Chicago, IL. Call us with questions, reserve online, or click here to compare other storage units in Chicago.
Store Office Hours
Mon: 9:30 am - 6:00 pm
5/29: 8:30 am-12:30 pm (Holiday)
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Storage insurance available (third party)
$32 admin fee
Payments due monthly, with a minimum of one month rental