Self Storage Units near Pilsen in Chicago, IL 60608

"Great space, great price and great security"

"Both Tyesha and Evette were both so helpful!"

"Customer service at this location is the best."

"The customer service was friendly and very helpful and clear with the documents it’s clean environment LOVE IT!!!"

"Evette and Tyshea were very helpful with my move. And had everything done for me quickly after last mine changes. Thank you"

"Tiesha was incredibly helpful and pleasant! She showed us how to access the building and showed us the space so we could make the right decision on which storage unit was best for us. We appreciate her willingness to answer our questions and her kind demeanor. Thank you!!"

"Tyesha is so nice and helpful. I highly recommend this location."

"I was able to get my unit fast. Tyesha at the front desk was very helpful and informative. She took her time explaining everything and walking thru the property. Very friendly staff"

"Tyesha was wonderful.Very helpful and gave me a great customer experience. Life Storage is lucky to have her"

"Staff have always been helpful and facilities are clean. Have never had an issue with accessing my unit, parking, and with the customer service!"

"Very friendly & professional staff. Loved the storage unit & service. Very clean area too. Would definitely recommend."

"Life Storage on 1625 S Ashland in Chicago IL is such a clean and updated facility. The Manager Tyesha is 100% awesome. She cleans that location spotless and always has a smile on her face. Explained everything in detail and helps you understand. I highly recommend this location."

"Tyesha, Evette helped me their service was, friendly, professional and they were well informed"

"Super easy process, helpful staff that answered all my questions and showed me multiple units to make sure I got what I needed. Would definitely recommend"

"Very clean facility. Manager Tyesha was very helpful and professional. Happy we decided to chose this location. 10/10 💯"

"Had a great experience with renting a unit. Everyone in the front office made sure I was a satisfied customer!!!"

"Great experience"

"Tyesha. Was so professional! She’s the reason I decided to do business"

"Friendly staff members."

"I received excellent customer service from Evette and Tyesha. I highly recommend choosing this location."

"Very friendly staff fast quality customer service 👌 👏 👍"

"Tyesha was very helpful and patient. 😊"

"This is the greatest storage place in this community- they helped me a lot Tyesha was awesome!"

"Great experience everything was clear and settled in the first visit on getting a unit"

"Tuesday wad awesome. If you can hire more of her that would be great. She was the best. Super happy and friendly"

"Excellent service"

"The most friendliest team ever!!!! Made everything easy and painless. Would recommend to who ever is looking for extra space."

"I have a customer since 2016 & recently was charged a late fee. Even though I sent in a copy of their system not working.  I spoke to the manager, Tim Smith, he was rude & very unhelpful.  I had numerous issues with this location I will be moving my items out soon.  I don't deserve this treatment. Please do not store your things here. [email protected][email protected]@"

"Great customer service and friendly!"

"Excellent 😊😊"

"Fast easy process"

"This location is perfect for our needs and you will definitely be well taken care of. Tyesha went well beyond her job to assist me and my husband with our move. Trust me, if it wasn’t for her…we might’ve completely abandoned ship, as it was only the two of us unloading a 15ft truck on a very hot day. You will be well taken care of at Life Storage on 16th & Ashland!"

"I have had a wonderful experience renting a storage unit with Life Storage on Ashland. The prices are good for the city and the units are nice. Access to the units and loading/unloading has never been an issue. Tyesha is fantastic to work with. Highly recommend."

"The staff that work at this facility are GREAT. Fast and easy move in, and fast and easy move out. Tyesha helped me get squared away with moveout quickly - basically I forgot to tell them I was moving out so I was charged, but she was able to work with me to refund the charge since I wasn't in the unit. I am only giving this place three stars though because my unit did flood once while I was there (my unit was against an exterior wall), and there was residual moisture in my unit that persisted for several weeks. Thankfully everything I had was in plastic bins, so this was not an issue for me, but it might be for someone else. Everyone that helped me when that happened was really accommodating and immediately responsive. Additionally, my rent went from 109 to 138 within three months of moving in, which is the main reason why I moved out. Facility though overall is clean and well-kept, and everyone there is a pleasure to deal with!"

"Easy to sign up. Did everything online. They gave code online. Always kept clean"

"Tyesha did an awesome job by showing me the storage and gave me a lock for free !! Thank you and keep up the good work!!"

"Great service at nice prices, I highly recommend."

"Tiesha was very helpful and had great communication skills I didn’t like the size of the first unit and she helped me choose the perfect size for me thank you"

"Quick, helpful, attentive staff and a super convenient location. Fair pricing too, a great experience and arguably the smoothest part of my move."

"Yolanda did a great job helping me with my rental!"

"Yolanda helped us with an extremely easy move into our unit and was very kind and helpful."

"Buying from a vendor"

"Yalonda was an amazing help. Got us signed up swiftly and with great customer service. Would definitely recommend coming here."

"Yolanda (manager) has ALWAYS been both dependable and courteous. Her service is first class and she greets you with a smile. It is these reasons that I remained with Lifestorage Pilsen over the years even though my rate increased significantly. Life Storage amenities and service led me to get another unit in the city I am relocating to next month. Thank you Yolanda!"

"I came in to visit Life Storage Facility today, and the young lady at the front desk Ms.Tyesha was very helpful in giving me the information in what I needed to do for renting a storage unit. But the only issue I see is that this facility could be more secure with having a security guard on duty at all times. Other than that issue this I would rate this facility with 5 stars."

"Nice customer service very friendly staff and super helpful 💯💯💯😊"

"Yolanda is such a nice lady!! Smooth transition :)"

"My unit got tampered with and some valuables went missing. Heard other complaints as well from other people."

"Great location. Helpful staff!"

"One of the easiest transactions I’ve ever made, staff was very helpful and friendly"

"The prices keep getting higher &higher they went up $50 on my unit"

"Yolanda was very helpful and accommodating."

"great customer service they explained everything clearly and anticipated any issues or miscommunications"

"Amazing service. These ladies rock. Tyesha and Yolanda are dope. Must stop in and say hello they’ll get you taken care of. Happy customer."

"Tyesha and Yolanda were the most helpful salespeople I’ve encountered in a long time!"

"Awesome experience, quick and efficient!"

"Yolanda’s service was very helpful to me! Awesome attitude!"

"Yolanda was amazing.. best customer service and the facility was very clean."

"Yolanda was amazing! Facility was clean and service was great!"

"Yolanda was great - fast and easy rental."

"Easy! Clean! Super nice! Staff is super helpful. Only thing is u gotta buy a barrel lock here ($20) no padlocks. Two docks with different loading heights!"

"We’ve had a great experience while renting with Yolanda. I’ve been renting with Yolanda and been assisted with every question as well as helped when I misplaced my key. The loading dock has been very accessible and the facility has been very clean. There’s also a bathroom on the site which helps for long moves."

"Jamonte Badger and Store Manager were fantastic, top shelf friendly customer service and exceptional Storage services that are well maintained and best of all CLEAN. I would definitely recommend anyone looking to rent some space definitely try here"

"Nice people and very helpful"

"Yolanda was excellent in showcasing customer service and answering questions."

"Yolanda was great, explaining to me all the moving products available!!"

"Yolanda was amazing! She was very helpful and friendly. Her professional service was greatly appreciated."

"Always friendly and helpful staff there."

"I've had a storage space at Life Storage for several months now but needed to upgrade to a larger one. Turns out the size I wanted is hard to come by. I saw one online and went to the store later but it had already been rented. I was bummed by Yolanda was so helpful and sympathetic. Here we are, two months later, and one finally appeared! Yolanda was working again and made the process so easy explaining how it would work, how much I'd be charged and what credit I'd get from the unit I was vacating. Additionally, we talked a bit about a few person things. It was nice to have a pleasant, relatable human being to chat with for a minute. Life Storage is very secure where you need codes to open the garage door and a code again to access the elevator. The building is extremely clean. The only thing I'd change is that sometimes all the carts are in use when I arrive. I wish there were a few more of them! I'd recommend Life Storage. Oh, and the prices are competitive. I did quite a bit of research on locations and prices before booking."

"Definitely recommend life storage. Staff is always very helpful and are willing to help you out. Staff Yolanda E. Is such a great helpful staff member as well with an optimistic attitude. Been storing for 2 years. Place is always maintain and clean."

"The rates in this storage place go up every month. There’s also barely any parking. It sure doesn’t help us store our things when employees park in the docks. Today especially we had a bad experience with one of the female workers there. We usually have a feeling that she does not like us being there. And she is always making it difficult for us to store our things. She is never considerate of our feelings or of our equipment. She always leaves doors open so we are super cold while unloading. And when we tell her we are cold, she refuses to turn up the heat. I understand that sometimes customers can give you a hard time or that sometimes you come to work in not such a great mood, but once it turns into an every time thing, then we have to speak up."

"yolanda is the best. such an easy and positive experience"

"Yolanda was amazing. I was in and out. She knows what she’s doing. Great job Yolanda and thank you for your help!"

"OMG, she (Yolanda) saved the day! I started with Michelle at the State street location who started the ball rolling then referred me to Carol at Pershing. Carol took it from there to connect me with YOLANDA. She is awesome I told her what I needed the space for and she walked me through the online process. It was quick and simple and I had my space just like that, I was done."

"Wonderful experience! Staff attention, guidance and care throughout the signup process is better than expected and Manager Yolanda’s friendliness already made me feel at home. The facilities themselves are pristine, well lit and super secure. And the prices were great. Ideal storage rental and highly recommended!"

"Yolanda was very helpful in managing my storage needs and providing solutions."

"Yolanda is the best!! Life storage on 17th 💯"

"Yolanda was a great help she took her time with me running back & forward with me to make sure I got exactly what I want it."

"Very professional and helpful."

"Great help!"

"Yolanda is an absolute Wonderful person and such a pleasure and the biggest help ever"

"Yolsmall-Echols helped us out so much today we really appreciate you! Thank you for looking out for us if anyone is looking for great service with clean units come see are girl!! 😁😁"

"Yolanda and Marcos were so helpful thanks a lot for the easy process"

"Amazing experience from start to finish! Yolanda was so nice and informative. Never any issues with my unit. Climate control is great and building is safe and secure. Closing my unit was easy and the whole staff was so helpful. Would definitely recommend!"

"The staff were both amazing! I was running late trying to get some extra boxes 3 minutes before they closed and they were so welcoming and helpful! They even showed me how to fold the boxes up for easier carrying since I was walking a few blocks away and had my hands full. Can’t say thanks enough!"

"Very good 👍service"

"Yolanda was GREAT! Great service and wonderful disposition I loved her! Definitely will be back."

"Yolanda and Tim at the front desk were very nice, professional, and accommodating. Clean place throughout, easy to work with, and easy to access."

"Wonderful customer service. Greeted very well. This my first time using a storage life storage is the place to go!!!"

"Well run place."

"Popped in to get boxes and stuff for my upcoming move, and Yolanda helped me find everything I was looking for! Yolanda was incredibly friendly and knowledgeable, and she offered excellent advice so I left feeling like I had everything I needed."

"Great service!"

"Yolanda is awesome. Super helpful. Clean place. Easy access. Thanks!"

"Yolanda was extremely helpful and courteous. Thank you."

"Very Unprofessional Company, Rates go up every other month, rat invested, floods & ect NEVER again"

"Service was great in this location. Marcos at the front desk was helpful."

"Yolanda was nice and helpful made my 1st time very easy"

"Service was excellent"

"Friendly, Helpful FANTASTIC service. :))))"

"Yolanda was excellent. Super professional. So kind and so helpful in helping me set up my storage unit. 10/10 recommend!"

"Yolanda E. Helped me find just the right unit. Thank you!!"

"Yolanda was such a great help to me and made my experience enjoyable!"

"Great customer service from Yolanda and Marcos"

"The service is always great. The place is always clean. Yolanda is very helpful and positive when I speak with her."

"The staff was friendly the space itself conveniently fitted everything if mine just right and the access time shut off of 10p.m. gives you ample time to take care of business during the day and still have time to stop by your unit to access your things"

"Ms. Yolanda was amazing and sooooo helpful. Thank you 😊"

"Delighted with the customer service. Yolanda and Marcos go above and beyond to help customers. I highly recommend this location."

"Yolanda helped me through the stress of moving out!"

"Great service at the front desk!"

"Yolanda was kind and friendly! She was so helpful in picking out a unit and completing the agreement. Marcos made sure I had the proper instructions to get to the location and had everything I needed before coming to sign the agreement. Wonderful staff! Thank you!"

"I had few questions and Marcos did a great job answering everything. Great job, excellent service. 👍👏"

"Marcos was so nice, helpful and respectful thank you so much I appreciate you guys"

"I purchased a storage unit on feb 5th, with the help of Yolanda and Marcos. The two were extremely helpful and knowledgeable of the facility and what would best fit my needs. They got me processed and ready to go very quickly and I appreciate that. Great customer service! Would highly recommend this location!"

"Marco is always very helpful, I appreciated his help today. 😉 continue the great customer service."

"Yolanda was at the front desk and was very polite and courteous when handling my payment. The front is always playing and has easy access come in and out. I've been with them for many years and I've always been good to me."

"The staff here really makes the place. Yolanda and Marcos are awesome! Highly recommend if need storage in the area."

"Appreciate the help I received from the counter person to get me access to my storage locker."

"This life storage location is great! Always clean and neat. Marcos was super friendly and professional. He was very helpful explaining things to me. Definitely recommend this location for all your storage needs."

"Awesome Customer service always is friendly :-) love the storage place"

"Excellent customer service! Advised me on the right size unit and made the process easy."

"Yolanda and Marcos are always around to help me make sure I have the right size space, access to moving carts and know where/when my packages are delivered with a smile on their faces. I highly recommend this facility."

"Yolanda is very helpful and knowledgeable with a beautiful personality. Highly recommend this location for your storage needs"

"Stored some things here for about a year and a half. Always found great service from the front desk. Rates were good. If I ever need storage in the future, I’ll definitely be using Life Storage again."

"Great customer service, even tho I kept calling the young man Carlos he (Marcos is his name) didn’t get upset... was so helpful, place was nice and clean... ohh my the welcome bag was a surprise lovely touch. Thanks for making it so easy to get setup as well 👍🏽😁"

"Good storage company"

"Very well run"

"Good place to store items"

"Nice facility and always clean"

"Awesome team. Great customer service!"

"Great staff, clean building, happy with my choice."

"Great staff"

"Yolanda great service and explain everything to me right"

"95% carts are missing in the front. Maybe more carts can be placed so its not that difficult to carry stuff."

"Yolanda is the best, I moved in over here 10/2019. And has been a delight to still to work with a year later moving into a whole different unit!"

"Yolanda was amazing! She listened to my concerns and addressed them quickly and efficiently. Thanks Yolanda!"

"Yolanda is always nice and professional."

"Yolanda and Marcos were very professional and customer service was great. Will definitely recommend this location."

"Very pleased with the customer service and attention you get as soon as you step in. Yolanda was extremely helpful and pleasant to talk to. 5 ⭐⭐⭐⭐⭐"

"Yolanda customer service was great"

"This is a good location its clean and neat and the people in charge are super friendly. Yolanda I believe is her name was very helpful and nice."

"Yolanda was beyond helpful and thoughtful making the experience of renting a truck so easy! She started work early just to make sure I got my truck easily. Thank you Yolanda!"

"Yolanda is very kind and always helpful. Great service ++"

"Yolanda is very knowledgeable and professional. The property is well maintained and very clean . I highly recommend this location for all your storage needs!"

"Yolanda was great with telling us how the facility work and getting us set up. It was very clean. Would definitely recommend to a friend."

"Thank you was a great service"

"Yolanda is every knowledgeable. I enjoyed her bubbly personality. Location was very clean. I will definitely refer others to this location/company."

"Yolanda was very helpful and made my day by having wardrobe boxes for me - thank"

"Yolanda was a great help and got me into a storage unit right away!"

"I had great experience with Yolonda and Samantha when I first arrived on 9/19. As Yolonda was Training Samantha and providing all the necessary info and even went over things that I didn’t expect. When arriving on 9/22 I was dealing with Ray, which he was on his personal phone on speaker when I entered the office, and continued his call while I was standing there asking questions. I asked Ray if there were any available units that were the same size that I have currently? He confirmed that there was an exact same size unit on the same floor closer to the elevator. I asked if I can move units if available he stated that it will be an up charge to move over 5 spaces. I asked why? He said because we are packed after telling me that there was an available unit closer. Great customer service."

"Yolanda was helpful - I needed boxes and covers for moving to a new apartment"

"Very good"

"Great service! Everyone in store and on the phone that I interacted with were extremely helpful and friendly. I had to transfer units and they made it as seemless as possible. Also the location is easily accessible, the facility is very clean, the climate controlled units are a good temperature and humidity level, even on a fairly hot day. Plus two easy access loading zones."

"Yolanda and Samantha have excellent customer service. I really recommend this storage for any usage. Service is beyond awesome and the facility is really clean."

"Ask for Yolanda. She’s helpful and made our first storage experience a breeze."

"My first time renting a storage unit and Yolanda was more that helpful through it all. Yolanda was calm and very friendly while walking me through all the paperwork and policies. Also, charming and funny!! Thank you !!"

"Great customer service yolanda"

"La gerente Yolanda me ayudó con toda la información me mostró el lugar me dio el primer lugar muy bueno limpio completamente muy buena atención de la gerente le recomiendo"

"This is the nicest storage facility I've ever used. It's super clean, secure (you have a personal code to enter the building and use the elevator), they have carts for renters to use, and the attached enclosed loading area is fantastic. I didn't know storage places could be this nice, and the cost is reasonable too! Yolanda, the manager, is friendly and helpful."

"I had an empty storage space sitting forever that stressed me out. Finally went to close it down only understanding a fraction of how troublesome losing the key was. Rey was friendly, determined and at ease spending over an hour drilling and breaking my dumb lock open. I would have been mean and complained if l were in his shoes but he was patient and upbeat. Thank you so much and the next time l rent it’ll be easier!"

"Good costumer services I definitely use this company again 🙏"

"Clean place with great customer service - Yolanda was patient and helpful. Would recommend."

"Yolanda is great, and America too! I have been a renter with LifeStorage for three years, and they are always so helpful. I spend a lot of time working in my unit, and they always let me know when I have had deliveries, etc. Really appreciate this team!"

"America was fantastic and she got me set up with a unit right away! The space is clean and super secure. Would highly recommend Life Storage and America!"

"1st time using a storage unit was happy with all the help and information give by Yolanda the manager. 1 month in and happy"

"Amazing and informative service. Yolanda was great to work with"

"We saved a lot of money switching our storage space to this place, and it is a very convenient setup!"

"Yolanda was so helpful and wonderful to work with. A great location, well organized, clean unitshighly recommend."

"Yolanda was really amazing, she nicely answered my questions, showed me the space and explained how things work there. After my conversation with her I decided to rent the space right away and every time I go there she's always happy to help."

"I've been storing my stuff here for the better part of a decade, back when it was Uncle Bob's storage. Outside of price changes due to new management, I've had nothing but positive experiences. Unfortunately due to certain circumstances, I've had to move all my things to a new place. Yolanda was incredibly helpful and polite and guided me through what I needed to do to close my account, and I really appreciate her help."

"Yolanda was absolutely amazing! She made sure I was able to get a certain unit regardless of technical difficulties. We played phone tag for about 3 hour and eventually was able to get the perfect unit. She never sounded frustrated or peeved. The world needs more Yolandas. e"

"Yolanda was fabulous to work with! Thanks for the great customer service."

"Yolanda was extremely helpful and helped me get the right unit for my needs!"

"Good storability, we have 4 units here. They all hold things great. Yolanda is very nice and helpful."

"Ive had nothing but good customer service with Ms. Yalonda and her staff. Im definitely recommending Life Storage to anyone that needs storage."

"Yolanda's Customer service over the phone was great! She sent me the link I needed instantly before we even got off the phone. Thanks Girl! See you soon"

"Yolanda was very nice and helpful with everything. She made sure I was settled in and I found everything. This is a great location, very clean and everything was there in my storage for me when I arrived."

"Yolanda and Benny are very helpful asls made move in quick and easy."

"Yolanda was so great!!!"

"I walked into this place needing some storage because I'm planning on moving soon but have accumulated alot of random junk I'm not going to want to deal with on moving day like blenders and toaster ovens and etc. I had no idea what exactly I needed. Yolanda was very helpful and showed me a unit. After seeing the unit I realized it wasnt going to work good for me. She showed me another available unit which is much better for what I needed to be stored. I didn't have an appointment and had alot of questions. Yolanda was very friendly and professional and went above and beyond to assist me with my storage needs."

"Great experience! Yolanda was very helpful with suggesting the numbers and sizes of the boxes. Moving itself can be stressful and its nice to have some guidance to ease the process. Definitely recommend."

"Yolanda has Excellent customer service shes very efficient !!"

"Great service very helpful.... Yolanda....."

"Yolanda is the best. Excellent customer service. Always a smile. Very refreshing!!"

"Yolanda, has great customer service, she was very friendly and helped me right away. Thank you"

"Yolanda was very nice and helpful, great service and a clean storage locker!"

"Customer service was great"

"Yolanda was great she was so helpful With my storage needs ."

"Unfortunately, there is no 10 <,when there some very bad business you wish to give zero stars, as 1 star is just too much, other deserves more than 5. This business is one of them, they just simply care, follow up and make sure it been done right. I have rented all over the country, I can say with confident so far this is the best and I absolutely recommend renting from here if you need."

"Had a mix-up with my reservation (my own fault), and Yolanda was so nice and helpful!"

"Just rented a space. Yolanda, provided me with excellent customer service."

"Yolanda is great!"

"Yolanda's customer service is beyond 5 stars"

"Yolanda was very helpful and she has a pretty smile. Always greets me with a smile when I come in to pay."

"Hi everyone, I have been a client with the company for a while now. I don't like that the company doesn't help longer term customers lock in better rates annually at least in order to benefit from loyalty and as an alternative to not being able to be part of seasonal promotions. Despite my not being happy about the aforementioned, the customer service has always been great at this location. Yolanda was understanding, she met my frustrations with composure and kindness, allowed me to measure different units, gave suggestions, and was an all around help in my decision to transfer units for my belongings. Yolanda also helped me with my reservation and scheduling of move in dates in order to be economical and convenient. The prices can be competitive, but what makes Life Storage stand out is the outstanding performance of some of their professional customer service representatives. Please stay this way =á=5"

"Great customer service. Beny makes you feel at home and very helpful staff!"

"Ben was supremely helpful when I needed to get a last minute storage unit. The process was so smooth and streamlined."

"Went into my storage room. 2 TV's stolen. My stuff was moved around Don't rent from them they steal your stuff!!!"

"Yolanda and Venny gave great customer service. I would definitely recommend this facility for your Storage needs."

"Staff were always engaged and respectful. There usually was only one employee present though, which did occasionally mean wait times."

"I moved here in the beginning of 2019 after the pipes froze and burst at a different location. The managers and employees at both locations were friendly, accommodating and helpful, and have remained that way ever since. The new manager at this location, Yolanda, is very friendly and professional and great to work with. I'm looking forward to continuing to use their services in the future."

"Yolanda is the best. So helpful!!!"

"Yolanda had exceptional customer service and and answered all questions that I had. Very professional."

"Benny have the best customer service"

"Great place"

"The Life Storage located at 1625 South Ashland Avenue offered a really great experience their customer service was above average and they were very understanding and helpful both coming in and going out thank you Life Storage"

"Lawrence was awesome"

"Lawrence and Seth ( I think thats his name) treated me with such professionalism. Ive been at this location since 2013. Its clean, temperature controlled, and safe. Lawrence was very patience and helpful, while helping me to downsize my unit. Thanks!"

"Great customer service from Lawrence!"

"Benny really helped me out with a stressful move! Great customer service and nice clean facility. Five stars!"

"Yes Mr Lawance had wonderful customer service he helped me with everything and was very knowledgeable about every question I asked."

"Lawrence was great."

"Lawrence and Bennie were very helpful and professional. I have had great experiences thus far! Very happy!"

"Lawrence was amazing and really helpful :)"

"Big thank you to Lawrence who assisted while I was dealing with a stressful moving day! He quickly set us up with my new unit, showed how the lock operated, showed where all the Dolly's were and how the loading docks worked. Definitely saved me time! Also I needed a rental truck last minute and he helped set us up with the perfect size cargo van in no time. Thanks again for all your help Lawrence!"

"Lawrence is an excellent employee and goes above and beyond what is expected of him. Always helpful and with a great attitude."

"Lawrence was a big help."

"I loved how clean and neat it was. The workers there are very nice also."

"The service was fast, friendly and informative. They even got me a second unit last minute."

"TL;DR - Would recommend. =M<û Don't judge a book by its cover, or in this case, a storage by the way its environment looks. Went there with my sister and after looking around, I almost drove off, telling her I don't like this storage. She persuaded me to go inside. I am glad I did. Perhaps the most friendly and helpful staff I have encountered in storage facilities; most of them never even had somebody on-site. From a subjective point of view, inside the facility and storage area was eat, well-maintained, and compared to most personal storage spaces I have used, I felt this had a little more room. Not to mention the facility's security was good as well."

"Rey was super helpful, great customer service! Easy setup and move-in"

"Worked with Ray who made things easy and straightforward!"

"Lawrence was extremely helpful and attentive to my needs! He helped me find the best unit for me and went above and beyond. I really appreciated his superb customer service! If youre looking for affordable and safe storage, check them out."

"Worked with Lawrence -- very kind and quick considering the difficulty of servicing many people at once, being the only staff member there at one time. It was a good experience and my things feel secure. Would recommend for those moving or between places!"

"Employees are very helpful every time I go in. Lawrence, specifically, every time I go in is always in a great mood and has helped me with my packages getting delivered to my unit."

"Lawerence is a great help."

"main entrance door out of service"

"Keep raising the price"

"Excellent Customer Service. I went in and Lawrence B was very helpful and courteous. He showed me options to make sure my storage needs would be met. Definitely recommend this facility to everyone."

"Very affordable, safe and secure space, as well as great customer service from Ray and Lawrence! Would definitely recommend using them."

"Great service! fast and easy"

"The other day I visited Life storage at this location and was helped by an employee by the name of Lawrence, he was very helpful and patient with me. He was also very knowledgeable and was able to  answer any questions I had. I would recommend this store 1625 S.ashland"

"The other day I visited Life storage at this location and was helped by an employee by the name of Lawrence, he was very helpful and patient with me. He was also very knowledgeable and was able to answer any questions I had. I would recommend this store 1625 s Ashland location"

"Lawrence was very knowledgeable."

"Stopped to get info in regards to a storage unit and Lawrence was AWESOME great customer service!!"

"Rey was helpful. He made us feel completely at ease with the rental process. Answered any and all questions promptly. He gave us better service than we expected."

"Facility is always clean. The staff is friendly. I like the new people. They know their stuff!"

"Great customer service, Ray!"

"Clean, professional, and work with you! Lawrence made sure I was all set, knew the ins and out, and made the experience simple and easy! Would recommend using this place to anyone."

"Cleanest storage facility I ever seen. It has heated and cooled interior lockers and large entryway that you can bring the truck to."

"Staff manager Lawrence was very helpful and polite. The facility itself is clean and neat and more importantly well lit as in the facility has bright lighting for seeing."

"I came today to move a customer...I had never been to life Storage and Zaul explained everything in easy to understand language...This is what storage should be about. warm and friendly...Not cold."

"Great Service. Friendly Staff"

"Great staff, clean and bright storage facility. I would recommend this location to anyone for their storage needs."

"Zaul was a HUGE help in giving us all the information that we needed to know. Ask for him when you need your questions answered."

"Excellent service!! Got exactly what I wanted without any hassle. Staff is very friendly and helpful. Staff made sure I understood everything. The facility was clean."

"Great customer service. Lawrence is super knowledgeable and was willing to go above an beyond in addressing our needs. Highly recommend choosing this site and asking for Lawrence."

"As a former employee of one of their competitors - hands down one of the best and most professionally-run moving and storage places I've patronized."

"I was very pleased with the great service from Michael. I was very polite and knowledgeable when it came to the storage units. I got a nice until on the first floor. It is very clean and organzed. The parking suck though"

"Lawrence took extremely good care of me. I appreciated his excellent customer service."

"While visiting this location i enjoyed my time.This visit was worth my while i appreciated the custo.er service from Michael in particular. He had so much patience with me, and explained everything so well."

"This is one of the best location thats close to me. Amazing customer service, organized, and very clean. Its one worker that I will love to thank personally for his customer service, patience, and time management skills Mr. Goodlow. I would recommend this location to anyone."

"I have visited many different self-storage facilities in Chicago and they are all very comparable. However, I will say that Life Storage is clean in comparison to others. I had debated who I was going to give my business too and in the end I decided on Life Storage. Seeing as it was too close to call, my decision was primarily based off of customer service. Michaels service was unparallel to any other facility I had visited. He patiently answered all of my questions, without missing a beat, and he was so knowledgeable. Other places made me feel like I was rushed; and that I was bothering them. Michael explained everything to me with a smile and made me feel like my business would be valued. I will be recommending Life Storage to any friends or family who are looking for a Self-Storage facility,and I will send them directly to Michael! So impressed!"

"Michael is the best! He cares for his customers! Has the top greatest customer service ever!!"

"Great customer service provided by Michael"

"Honestly, I was quite surprised to find a location this clean in the city. The place is definitely the best of its kinds within the surrounding neighborhood and for the price. Just as clean and tidy as a suburban storage facility. Clean and well attended. I had the opportunity to work with Michael which was very attentive, personable and accommodating. Plus you get a free truck. Definitely will be staying here long term."

"Michael and whole staff was very nice to me they were very informal about everything every question I had they answer and they were very compassionate with my story and I greatly appreciate that my what they do at Life Storage great experience album"

"I really haven't been to the facility in a while, but when ever I've been there, all my answers apply. I get a courtesy call in case my payment has lapsed and am reminded of the late fee for late payment in a very courteous and professional manner."

"The staff is professional and the building is clean."

" Jesus is involved with his presence thank you for the great service "

"Fabulous "

"I have been extremely pleased with ur company. I recommend it all the time. Thank u for everything !!!"

"Bernard was very attentive and professional.I felt my things would be in safe, capable hands."

"very helpful, clean and accessible. i feel welcome and i trust that the space is secure"

"very nice people. very helpful. truly a very good experience. I will be back someday. do you have any other facilities?"

"no.i have no complaints so far..and very convenient for use,thankyou for such great service .And I would like to add that the mobile notification to update my lockers space is great also"

"Bernard was extremely helpful and knowledgeable. Very happy with the service here!"

"great working with Tarkisha and Bernard! "

"Both people are great people to represent life storage I felt great about renting I even gave people your location."

"Very informative, helped with information I needed."

"Glad I chose your firm!"

"I'm very happy with the service I have received from this company,along with the affordable price of my unit. I'm also very happy with the inexpensive cost of yoyour truck rental; it was so convenient and such an easy process. I will definitely recommend you all to anyone who's looking for a storage unit,keep up the good work!"

"friendly, knowledgeable, professional staff"

"Kendra is an awesome office manager: very friendly, helpful, and knowledgeable. All of my expectations were greatly exceeded."

"I love the price of the unit it was very reasonable I just only wish that the storage facility provided a dumpster for the things I didn't want and also for the things I still don't want that im still storing at the storage facility "

"friendly staff, clean, well-organized facility, affordable"

"My expectations were met. Great customer service"

"As you stated, people are the most important asset to a business. Also, your prices are competitive when compared to other storage facilities."

"Good workers all ways treated with respect they answer all my questions "

"The personnel at the Ashland and 16th st location in chicago is very friendly, polite and very helpful"

"Your staff is outstanding! Keep up the good work."

"I just wish there were more carts than just two loading carts for the whole building. Every time I have gone there they were always being occupied or not returned to their proper cart area. Other than that I am happy satisfied with the service. Thank you Sincerely, Franko "

"By assisting with aim my needs."

"Very good customer service "

"Kendra always make us feel like family. She goes above & beyond!!!"

"They have always accompanied me in every need I may have with storage issues and my bill"

"I'm so pleased to have this facility in my neighborhood! Being that I don't have a car. Thank You."

"Your staff was great. Very informative and helpful. Especially the manager Kendra"

"The staff was very friendly and helpful in deciding what size storage I needed for items I needed to store. Great team.."

"All expectations met!"

"You have clean facility and great attitudes and service."

"Everyone was polite. There were other clients in at the time so the agent had to take us both up together; he did a good job of making both parties feel like their needs were being met. I also paid in advance for the truckj because my father was going to pick it up on his own; the agent said it would not be a problem."

"Fantastic People and fantastic service!"

"luis, was super helpful, and very accommodating. "

"This was one of the best customer service experiences I've had. I believe it was Luis at the front desk. He was extremely helpful very informative and made the process of getting my stuff in very easy. "

"There is a problem with people parking REALLY BADLY, obstructing the entrance, or making it impossible to park two vehicles inside the loading bay."

"I use a different storage unit for my business and it is absolute garbage compared to your location. I don't know if I would ever not use an Uncle Bob's [Life Storage] again. THanks "

"I had a great experience at Uncle Bob's [Life Storage]. The staff was super friendly and always willing to help. Ill recommend Uncle Bobs [Life Storage] to my friends!"

"The manager was very helpful and friendly. She walked me through the security process and we toured the spaces."

"excellent"

"From my initial contact and subsequent interactions, I was very pleased with the level of service I received."

"Everything was as it was told to me on the phone and better in person. The storage area is clean and well lit."

"I wish it was a 24 hour access facility"

"I forget the name of the young woman at the Pilsen location in Chicago (off Ashland/16th)... but she was great"

"The whole check-in period was efficient and done professionally. I was very impressed with the facility and manager. "

"Outstanding quality of service at an affordable, yet competitive price. Thank you!"