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Storage Units near Chicago in Aurora, IL, 60506

1650 N. Randall Rd. Aurora, IL 60506

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Customer Reviews - Life Storage #554, Aurora

We at Life Storage want to maintain the best storage facilities in Aurora, and in every city where we do business. Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.

Rated 5.0 out of 5 stars K Masters (on Google) at Life Storage, Aurora, IL (#554)

"Charlie was a great help. Easy process."

June 09, 2021
Rated 5.0 out of 5 stars Kurt Tolentino (on Google) at Life Storage, Aurora, IL (#554)

"Charlie was very helpful!"

June 04, 2021
Rated 5.0 out of 5 stars Katherine Swanson (on Google) at Life Storage, Aurora, IL (#554)

"Use their shredding service...very pleased."

June 01, 2021
Rated 5.0 out of 5 stars Amanda Perkins (on Google) at Life Storage, Aurora, IL (#554)

"Great place, great rates, Ginger is the absolute best!!"

May 29, 2021
Rated 5.0 out of 5 stars Twinning & Things (on Google) at Life Storage, Aurora, IL (#554)

"I had an amazing experience at this Life Storage Location. The environment was neat and very inviting. The store manager Debbie was very pleasant and helpful. I was so happy with the space I got. Highly recommended."

May 26, 2021
Rated 5.0 out of 5 stars Leslie Lane-Palmer (on Google) at Life Storage, Aurora, IL (#554)

"I visited the Life Storage facility in North Aurora, Illinois to receive information on a storage unit. The facility was clean and the customer service was great. I received a tour of the facility and the manager Debbie provided details of the storage options and she was very friendly. I recommend this storage facility."

May 18, 2021
Rated 5.0 out of 5 stars Karla Montellano (on Google) at Life Storage, Aurora, IL (#554)

"Charlie was amazing super fast and easy steps!"

May 07, 2021
Rated 5.0 out of 5 stars Erin Kras (on Google) at Life Storage, Aurora, IL (#554)

"Charlie is amazing! Super friendly and very helpful! 👍👍"

May 05, 2021
Rated 5.0 out of 5 stars Wendy Langeler (on Google) at Life Storage, Aurora, IL (#554)

"Charlie was awesome! He helped me with all my shredding needs. Saved me tons of time!!"

May 05, 2021
Rated 5.0 out of 5 stars brittney perry (on Google) at Life Storage, Aurora, IL (#554)

"Charlie was very helpful and friendly! Facility was nice and clean"

May 03, 2021
Rated 5.0 out of 5 stars Mary Ann Grutza (on Google) at Life Storage, Aurora, IL (#554)

"Charlie was fantastic in helping me with the information I was requesting with regard to storage needs. He answered all my questions, provided a tour of the building and unit I was interested in. He was very personable and helpful. I was very impressed with this building. It appears very secure and well-kept."

April 23, 2021
Rated 5.0 out of 5 stars Deziree Plata (on Google) at Life Storage, Aurora, IL (#554)

"Great customer service!! Charlie helped us find our unit, showed how to use the lock and saved us some time"

April 09, 2021
Rated 5.0 out of 5 stars Eric Reetz (on Google) at Life Storage, Aurora, IL (#554)

"Highly recommended, ask for Charlie!"

April 02, 2021
Rated 5.0 out of 5 stars Mateo Ruiz (on Google) at Life Storage, Aurora, IL (#554)

"Amazing people helping!! Very clean and organized!! I highly recommend this place!"

March 24, 2021
Rated 5.0 out of 5 stars Bianca Shulick (on Google) at Life Storage, Aurora, IL (#554)

"Very helpful and defiantly remembered me and my mom from years ago. Haven't been here in awhile but still very helpful. And always happy to come back."

March 23, 2021
Rated 5.0 out of 5 stars Oliverio Hernandez (on Google) at Life Storage, Aurora, IL (#554)

"Debbie very friendly !"

March 21, 2021
Rated 5.0 out of 5 stars Brett S. (on Google) at Life Storage, Aurora, IL (#554)

"Charlie and Debbie are great! Very friendly and helpful!"

March 20, 2021
Rated 5.0 out of 5 stars Mary Jo Youngmark (on Google) at Life Storage, Aurora, IL (#554)

"Charlie was great!!"

March 06, 2021
Rated 5.0 out of 5 stars Joshua Einsiedel (on Google) at Life Storage, Aurora, IL (#554)

"Great customer service and very nice people best storage unit ever"

March 01, 2021
Rated 5.0 out of 5 stars Lillian Paul (on Google) at Life Storage, Aurora, IL (#554)

"Charlie is hands down the best! He was able to drill my storage lock and get our movers in quickly and efficiently. Life Storage is the cleanest storage facility we’ve ever been to. Thank you guys so much!"

February 28, 2021
Rated 5.0 out of 5 stars Carmen Campos (on Google) at Life Storage, Aurora, IL (#554)

"I just rented a storage unit at 1650 N. Randall Road. The customer service was excellent. Thank you Debbie for making this experience easy and great."

February 22, 2021
Rated 5.0 out of 5 stars Francisco Pulgar-Vidal (on Google) at Life Storage, Aurora, IL (#554)

"Great service and great prices! Super friendly staff and clean location!"

February 15, 2021
Rated 5.0 out of 5 stars Roxann Soto (on Google) at Life Storage, Aurora, IL (#554)

"Charlie was a great awesome manger really nice and made my rental super easy and fun!"

February 13, 2021
Rated 5.0 out of 5 stars vannesie falls (on Google) at Life Storage, Aurora, IL (#554)

"Mrs. Debbie was amazing with her customers service she provided to me today. She help me get the right storage unit I needed to move my things in. Very friendly place and a clean environment. Recommendations"

February 10, 2021
Rated 5.0 out of 5 stars Cynthia Coney (on Google) at Life Storage, Aurora, IL (#554)

"This is a very clean place. The manager Debbie is so nice and helpful."

January 27, 2021
Rated 5.0 out of 5 stars John Joseph (on Google) at Life Storage, Aurora, IL (#554)

"Been looking for a storage unit that was clean and temperature controlled Found Life Storage and decided to stop I’m an inquire about a unit. Was greeted by Charlie who was very pleasant easy to communicate person. Charlie went over all my options showed me around to the different units that were available I must say Charlie is very knowledgeable and very well informed he made the whole process very easy The place so very clean and well maintained. Thanks again Charlie for all your help It’s nice to do business with someone who is so personable"

January 26, 2021
Rated 5.0 out of 5 stars Chel L (on Google) at Life Storage, Aurora, IL (#554)

"Charlie was great and very helpful!"

January 24, 2021
Rated 5.0 out of 5 stars Michelle Alfaro (on Google) at Life Storage, Aurora, IL (#554)

"Easy to check in. And friendly staff. Very clean facility."

January 14, 2021
Rated 5.0 out of 5 stars Bruce Wayne (on Google) at Life Storage, Aurora, IL (#554)

"The manager, Debbie, is friendly and very helpful. Been here on and off for 3 years with one or 2 units. Much better than other companies, clean, warm in winter, cool in summer."

January 13, 2021
Rated 5.0 out of 5 stars sable paynoe (on Google) at Life Storage, Aurora, IL (#554)

"Super friendly and super helpful grabbed a storage unit the same day ! Clean environment and clean facility! Charlie Gotski was amazing in helping us and also explaining everything!"

December 22, 2020
Rated 5.0 out of 5 stars Jeremy Fewer (on Google) at Life Storage, Aurora, IL (#554)

"Reservation was easy and completing the paperwork was a breeze. Charlie was great. The facility is clean and well lit. One of the nicest storage facilities I have seen!"

December 21, 2020
Rated 5.0 out of 5 stars Tina Fewer (on Google) at Life Storage, Aurora, IL (#554)

"Lovely place and fast and efficient help!! Thank you!!"

December 21, 2020
Rated 5.0 out of 5 stars Rozshani Perez (on Google) at Life Storage, Aurora, IL (#554)

"Courteous, professional and efficient - Charlie"

December 18, 2020
Rated 5.0 out of 5 stars Laura Wand (on Google) at Life Storage, Aurora, IL (#554)

"This place is so nicely lit and Charlie was very personable and friendly. Lots of great advice! Love the drive in covered area for unloading."

December 13, 2020
Rated 5.0 out of 5 stars Laurie Slavik (on Google) at Life Storage, Aurora, IL (#554)

"Charlie was great! Extremely helpful on the phone and in person. Helped me with 5 boxes of shredding. Will definitely go there again!"

November 28, 2020
Rated 1.0 out of 5 stars Robert Flores (on Google) at Life Storage, Aurora, IL (#554)

"My father passed away November 9th My Mother was still in shock and did not want to stay in the house. On November 10th I went to Life Storage and rented a unit. After the funeral and burial a few days later my Mother changed her mind and wanted to stay in the house after all. Since we never moved anything in the storage and given the circumstances I thought Life Storage would understand. I came in the office 20 minutes before closing and the man with tattoos on his forearms was not sympathetic to my situation and said “we cant do anything because we close in ten minutes anyway “ I’ve heard this man is rude to other people. Im not sure why he still works there. I came in the next day and Debbie was doing everything she could to help unfortunately corporate doesn’t care as much as she did and would not return my money. Its not so much the money but the lack of sincerity to one’s issues with death. I will never recommend anyone this God forsaken place. Bless you Debbie Maddox"

November 23, 2020
Rated 5.0 out of 5 stars Joe Guth (on Google) at Life Storage, Aurora, IL (#554)

"Charlie was amazing handling our shredding. Great customer service."

November 22, 2020
Rated 5.0 out of 5 stars juan vega (on Google) at Life Storage, Aurora, IL (#554)

"I’m a returning customer Charlie was awesome in getting me the unit I need . He explained everything to me in such an easy way. Extremely helpful guy awesome all around I would highly recommend this location. Thanks Charle for an awesome experience!"

November 20, 2020
Rated 5.0 out of 5 stars Dane Liebich (on Google) at Life Storage, Aurora, IL (#554)

"Great service. I use my storage unit for business. When I get unexpected deliveries Charlie unloads shipment and calls to advise me. Which has happened many times. He’s friendly and helpful."

November 06, 2020
Rated 5.0 out of 5 stars Jessica Simane (on Google) at Life Storage, Aurora, IL (#554)

"Charlie was amazing and he was very helpful!"

November 06, 2020
Rated 5.0 out of 5 stars Rachel Wiesemann (on Google) at Life Storage, Aurora, IL (#554)

"Charlie did a great job helping me get 2 storage units. I would recommend Charlie and life storage to anyone looking for a storage unit."

November 06, 2020
Rated 5.0 out of 5 stars Mary Moutray (on Google) at Life Storage, Aurora, IL (#554)

"Great job, Charlie! Very helpful and professional during the process!"

October 27, 2020
Rated 5.0 out of 5 stars Michael Krzys (on Google) at Life Storage, Aurora, IL (#554)

"Charlie did a great setting up my unit, kind and professional"

October 24, 2020
Rated 5.0 out of 5 stars Telly Cammon (on Google) at Life Storage, Aurora, IL (#554)

"Debbie was so great in helping me get my storage units setup. I have been a customer for 2yrs. Living in Texas now I can’t be onsite but any questions I have regarding my units Debbie is the nicest person to work with. I recently needed to travel home to clear out 1 of my units. I was on a tight schedule but working with Debbie made the process very smooth. I really appreciate Debbie’s top notch customer service!"

October 12, 2020
Rated 5.0 out of 5 stars Crissy Kahle (on Google) at Life Storage, Aurora, IL (#554)

"Charlie was awesome he came to my rescue and was so helpful. Great storage facility!!"

October 10, 2020
Rated 5.0 out of 5 stars Jose Perez (on Google) at Life Storage, Aurora, IL (#554)

"Deb was GREAT!!! explained everything well."

October 07, 2020
Rated 5.0 out of 5 stars Michael Murr (on Google) at Life Storage, Aurora, IL (#554)

"Best storage place I’ve ever used! Nothing but good things to say. The place is clean & well organized. One of the gentlemen that works there (his name was Charlie) has helped me on numerous occasions. Great customer service!!!"

October 03, 2020
Rated 5.0 out of 5 stars Marlene Bartl (on Google) at Life Storage, Aurora, IL (#554)

"Charlie provided fast & thorough customer service. He is always so pleasant to deal with. He makes renting super easy."

October 02, 2020
Rated 5.0 out of 5 stars Barbara White (on Google) at Life Storage, Aurora, IL (#554)

"Clean and very friendly management and staff. I love this storage facility."

October 01, 2020
Rated 5.0 out of 5 stars Emma May (on Google) at Life Storage, Aurora, IL (#554)

"I was lucky enough to grab a storage unit while there was one left, it’s pretty full here but now I see why! I am so grateful I was able to when I did because I have never felt more safe at a storage unit. It’s a great open layout with lots of windows. It is very clean as well. But the most impressive part is the manager, Debbie. She is awesome! She made me feel super comfortable and safe which is really important to me. I feel as though she went above and beyond to ensure my needs were met & made the buying process super quick and easy while not missing a thing. I have gone several times with no problems getting in or opening my unit. I am very pleased with my experience so far and don’t plan to take my stuff out anytime soon 😀"

September 30, 2020
Rated 5.0 out of 5 stars Laura Zepeda (on Google) at Life Storage, Aurora, IL (#554)

"I just went to the unit at life storage in North Aurora and the manager was awesome thank you"

September 21, 2020
Rated 5.0 out of 5 stars Billie Porte (on Google) at Life Storage, Aurora, IL (#554)

"The sizes of storage lockers available are perfect for our needs. The manager Debbie is very helpful. The site is very clean and accessible."

September 14, 2020
Rated 5.0 out of 5 stars Anita North Hamill (on Google) at Life Storage, Aurora, IL (#554)

"The staff is very professional and friendly! Terrific experience!"

September 05, 2020
Rated 5.0 out of 5 stars Kelly A (on Google) at Life Storage, Aurora, IL (#554)

"Deb the manager is wonderful, knowledgeable and helpful. She is a real pleasure to do business with"

September 05, 2020
Rated 5.0 out of 5 stars judy montminy (on Google) at Life Storage, Aurora, IL (#554)

"Very friendly and helpful staff. Very clean facility. I highly recommend them."

September 04, 2020
Rated 5.0 out of 5 stars Juan Franco (on Google) at Life Storage, Aurora, IL (#554)

"Good service and friendly helpful and professional Charlie thank to for your service."

August 29, 2020
Rated 5.0 out of 5 stars Martin Owens (on Google) at Life Storage, Aurora, IL (#554)

"Debbie was very helpful and got me in a unit fast"

August 26, 2020
Rated 5.0 out of 5 stars Larissa Lunsford (on Google) at Life Storage, Aurora, IL (#554)

"Charlie was very helpful and friendly. Great, clean storage facility!"

August 22, 2020
Rated 5.0 out of 5 stars Alexander Rolon (on Google) at Life Storage, Aurora, IL (#554)

"Nice people"

August 17, 2020
Rated 5.0 out of 5 stars Patrick (on Google) at Life Storage, Aurora, IL (#554)

"Charlie helped out last minute and went out of his way to get me in and have a unit ready, it was overall a great process and the facility is clean and friendly!"

August 14, 2020
Rated 5.0 out of 5 stars mike s (on Google) at Life Storage, Aurora, IL (#554)

"Debbie always sweet every time I come in. Great customer service"

August 12, 2020
Rated 5.0 out of 5 stars margarita molina (on Google) at Life Storage, Aurora, IL (#554)

"I have been a customer for the last few years. And I am very pleased with the customer service and how clean the facility is. I recommend life storage on Randall Road to anyone needing storage. The store manager Debbie is awesome thank you."

August 11, 2020
Rated 5.0 out of 5 stars Karen Zajac (on Google) at Life Storage, Aurora, IL (#554)

"Life storage is very clean and Charlie was informative , patient , and funny!"

August 08, 2020
Rated 5.0 out of 5 stars Yliar Espinosa (on Google) at Life Storage, Aurora, IL (#554)

"Charlie did a great job 👌"

August 08, 2020
Rated 5.0 out of 5 stars judy moore (on Google) at Life Storage, Aurora, IL (#554)

"I popped in to get information and Charlie was there to help me. I appreciated the time he took to explain everything and show me the facility, which took longer than he expected. Charlie was very helpful and courteous."

August 05, 2020
Rated 5.0 out of 5 stars Karen Goltry-Vento (on Google) at Life Storage, Aurora, IL (#554)

"My experience was so much better than I thought it would be thanks to Charlie. He was so knowledgeable and answered all of my questions. Great customer service!!"

August 05, 2020
Rated 5.0 out of 5 stars Thomas Bazos (on Google) at Life Storage, Aurora, IL (#554)

"Debbie gave excellent service and and always makes me smile."

August 05, 2020
Rated 5.0 out of 5 stars Jockley Stewart-Smith (on Google) at Life Storage, Aurora, IL (#554)

"I rented a storage unit and my experience was great. The manager Debbie is awesome!!"

August 04, 2020
Rated 5.0 out of 5 stars Jim Gerry (on Google) at Life Storage, Aurora, IL (#554)

"Charlie was very friendly and loading here through the drive through was very easy. Great experience."

July 25, 2020
Rated 5.0 out of 5 stars Jake Medearis (on Google) at Life Storage, Aurora, IL (#554)

"Charlie was very helpful and the space is real clean happy about storage"

July 24, 2020
Rated 5.0 out of 5 stars Richard C. Immng (on Google) at Life Storage, Aurora, IL (#554)

"Great help to me from Charlie and Debbie as this was my first storage experience. Very clean facility as well. Top notch service."

July 22, 2020
Rated 5.0 out of 5 stars Lissette Long (on Google) at Life Storage, Aurora, IL (#554)

"We use their storage facility for our company and an office at this site. The facility is always kept clean and orderly. Both the storage and office space are reasonably priced. Great location too. The staff, Debbie and Charlie, are great. They are helpful when we have a question or need assistance on something. They are very polite and pleasant."

July 20, 2020
Rated 5.0 out of 5 stars George Gurley (on Google) at Life Storage, Aurora, IL (#554)

"Charlie was fantastic and helpful. Made getting our unit easy."

July 12, 2020
Rated 5.0 out of 5 stars Fr. Dean M Smith (on Google) at Life Storage, Aurora, IL (#554)

"Debbie was super helpful and friendly. I could not be more pleased with the way I was welcomed."

July 10, 2020
Rated 5.0 out of 5 stars Bartholomew Simpson (on Google) at Life Storage, Aurora, IL (#554)

"Debbie is an amazing store manager. Storing here is a great choice to make."

June 22, 2020
Rated 5.0 out of 5 stars Jimmy Junior Pesto (on Google) at Life Storage, Aurora, IL (#554)

"Debbie was a great help. Will recommend to all my friends"

June 22, 2020
Rated 5.0 out of 5 stars Porfirio Gallegos (on Google) at Life Storage, Aurora, IL (#554)

"I just rented a storage unit and the customer service was excellent. This is the first time I have ever needed a storage unit and I did not know what to expect. The facility was clean and they have an enclosed garage. Debbie the Store Manager was amazing!! I highly recommend Life Storage on Randall Road for all your storage needs. Thank you Debbie for making me feel at ease at your store."

June 20, 2020
Rated 2.0 out of 5 stars Joshua Allen (on Google) at Life Storage, Aurora, IL (#554)

"Not a fan of the corrupt corporation vibes."

June 13, 2020
Rated 5.0 out of 5 stars Shadowsagemiclo S (on Google) at Life Storage, Aurora, IL (#554)

"Great customer service and excellent facility."

June 04, 2020
Rated 5.0 out of 5 stars Virginia Branham (on Google) at Life Storage, Aurora, IL (#554)

"Debbie is the best. She helped me select packing supplies that I needed...made the job so much easier. Thank you."

June 04, 2020
Rated 5.0 out of 5 stars Lori Durham (on Google) at Life Storage, Aurora, IL (#554)

"Charlie gave me great customer service today . Knew his job well will tell my friends."

May 23, 2020
Rated 5.0 out of 5 stars redroses flowers (on Google) at Life Storage, Aurora, IL (#554)

"I visited life Storage today I had a wonderful experience Charlie was very knowledgeable and a great help with my storage needs. My husband and I will be renting a unit in june."

May 23, 2020
Rated 5.0 out of 5 stars Amber Travis (on Google) at Life Storage, Aurora, IL (#554)

"just got a unit here very nice place thank u debbie Maddon for the excellent help in getting me all in"

May 20, 2020
Rated 5.0 out of 5 stars Elizabeth and Kiara Corral Moreno (on Google) at Life Storage, Aurora, IL (#554)

"Car accessible. You can unload safely inside a garage type area."

April 10, 2020
Rated 5.0 out of 5 stars Celeste Kras (on Google) at Life Storage, Aurora, IL (#554)

"I was dealing with Charlie. He was very informative and friendly. Thanks."

March 10, 2020
Rated 5.0 out of 5 stars ADRIANA RIVERA (on Google) at Life Storage, Aurora, IL (#554)

"Just moved in an Debbie gave a great service today. Thanks"

March 05, 2020
Rated 5.0 out of 5 stars Jose Barrientos (on Google) at Life Storage, Aurora, IL (#554)

"I have been a customer for a long time and the service is excellent . Thank Debbie the manager of the facility."

March 04, 2020
Rated 5.0 out of 5 stars mark jordan (on Google) at Life Storage, Aurora, IL (#554)

"I have been a customer with Life Storage for the past seven years. I highly recommend this facility for all your storage needs. Customer service experience that I receive every time I come into the office is great. Ask for the store manager Debbie she will take care of all your storage needs."

March 04, 2020
Rated 5.0 out of 5 stars Jen LaDeur (on Google) at Life Storage, Aurora, IL (#554)

"My husband and I were at this storage unit for about 2yrs and it met our needs with it being clean, easy access at any time, and responsive staff. The thing I was most impressed with was, when it came time to move our things out, Charlie managed the flow of the entire day with patience and professionalism. Even though we were part of the chaos for a Saturday at the end of the month, Charlie was very accomodating with helping us get the moving van ready while helping other customers. If we ever need more storage space again, we will definitely be back. Thank you Charlie for making our experience easy and pleasant!"

March 01, 2020
Rated 5.0 out of 5 stars John LaDeur (on Google) at Life Storage, Aurora, IL (#554)

"Our unit was great, just the amount of space we needed. When it was time to move out, Charlie helped us tremendously in coordinating a van rental and getting us all set to vacate the unit. We arrived on an extremely busy day and even with having to oversee a ton of movement in and out of the building, Charlie treated us with such sincere kindness and professionalism which we really appreciated. We had a great experience and will definitely use this Life Storage site again if our needs change in the future. Thank you again, Charlie!"

March 01, 2020
Rated 5.0 out of 5 stars Elizabeth Meyer (on Google) at Life Storage, Aurora, IL (#554)

"Thank you Charlie for being professional and efficient!"

February 29, 2020
Rated 5.0 out of 5 stars Just Secht (on Google) at Life Storage, Aurora, IL (#554)

"Charlie was very friendly and professional!"

February 22, 2020
Rated 5.0 out of 5 stars J Pear (on Google) at Life Storage, Aurora, IL (#554)

"Great customer service from Charlie! Highly recommend."

February 21, 2020
Rated 5.0 out of 5 stars John Benkoske (on Google) at Life Storage, Aurora, IL (#554)

"Charlie Gotski was very helpful. Made things very easy."

February 15, 2020
Rated 5.0 out of 5 stars Kim Stephenson (on Google) at Life Storage, Aurora, IL (#554)

"We're looking to get a storage unit for the first time. the place is clean and looks great. Charley was extremely knowledgeable and helpful."

February 08, 2020
Rated 5.0 out of 5 stars John Arends (on Google) at Life Storage, Aurora, IL (#554)

"Excellent facility, and a true professional at the front desk, Debbie Maddox, was an extraordinary help in every way. Superb customer service!!"

February 03, 2020
Rated 5.0 out of 5 stars Nicole O'Connell (on Google) at Life Storage, Aurora, IL (#554)

"Charlie Gotski was a pleasure to do business with. Quick, reliable and friendly service!"

February 01, 2020
Rated 5.0 out of 5 stars Kaily Deblock (on Google) at Life Storage, Aurora, IL (#554)

"Charlie was extremely friendly and very helpful! Thank you for making this transition ready and pain free!!"

January 17, 2020
Rated 5.0 out of 5 stars Christopher Quirk (on Google) at Life Storage, Aurora, IL (#554)

"Find Charlie!! Hes the one you want to work with. Hell be thorough in explaining everything you need to know. Amazingly clean facility!"

January 11, 2020
Rated 5.0 out of 5 stars Robert Patterson (on Google) at Life Storage, Aurora, IL (#554)

"Charlie did one hell of a job. Good friendly service."

January 04, 2020
Rated 5.0 out of 5 stars Sanjay Kumar (on Google) at Life Storage, Aurora, IL (#554)

"Charlie was great to work with. He had a positive customer centric approach and he was very helpful. I would recommend this person and this facility."

January 04, 2020
Rated 5.0 out of 5 stars jaime mejia (on Google) at Life Storage, Aurora, IL (#554)

"Charlie wad very attentive and helpful"

January 03, 2020
Rated 5.0 out of 5 stars Ashley Broderick (on Google) at Life Storage, Aurora, IL (#554)

"Rented a Unit with Charlie, he was very helpful and professional."

December 29, 2019
Rated 5.0 out of 5 stars Frank Giampa (on Google) at Life Storage, Aurora, IL (#554)

"Indoor climate control storage. Yay. Nice staff. Office open 7 days a week. Indoor loading area"

December 29, 2019
Rated 5.0 out of 5 stars Alecia Reeves (on Google) at Life Storage, Aurora, IL (#554)

"Charlie was extremely nice and friendly. It was a great experience and definitely recommend life storage!"

December 27, 2019
Rated 5.0 out of 5 stars Jerry Rivera (on Google) at Life Storage, Aurora, IL (#554)

"Charlie helped us out so much with our storage unit"

December 27, 2019
Rated 5.0 out of 5 stars Todd (on LifeStorage.com) at Life Storage, Aurora, IL (#554)

"Keep it up. Nice to walk away from the company so impressed"

December 23, 2019
Rated 5.0 out of 5 stars Marlene F Thanepohn (on Google) at Life Storage, Aurora, IL (#554)

"Charlie was pleasant and friendly. Office was clean and organized. Went above and beyond with his service. Great place!"

December 14, 2019
Rated 5.0 out of 5 stars tailor thompson (on Google) at Life Storage, Aurora, IL (#554)

"Charlie made my experience with life storage very easy and simple. Wonderful customer service."

December 14, 2019
Rated 5.0 out of 5 stars Jim Champion (on Google) at Life Storage, Aurora, IL (#554)

"Absolutely amazing customer service Charlie the gentlemen who took care of me was incredible ! very helpful going WAY !!!! above and beyond very pleasant experience would recommend to anyone !!!!!"

December 12, 2019
Rated 5.0 out of 5 stars Andrew Garcia (on Google) at Life Storage, Aurora, IL (#554)

"Charlie gave me amazing service really friendly and happy to help."

December 11, 2019
Rated 5.0 out of 5 stars J3 (on Google) at Life Storage, Aurora, IL (#554)

"Great Storage Unit. Ive been a customer for a couple years. Debbie was able to help me get my storage unit sorted out. Strongly recommended storage your things here at a reasonable price. =M<þ=M<þ"

December 10, 2019
Rated 5.0 out of 5 stars Joan White-Jackson (on Google) at Life Storage, Aurora, IL (#554)

"Debbie Maddox did an excellent job helping us with the plans to open new storage for me and closed the storage for my son. Thank you = "

December 10, 2019
Rated 5.0 out of 5 stars JOSE LOPEZ (on Google) at Life Storage, Aurora, IL (#554)

"Charle the person the help me Im like the wey they helpin thannk yo"

December 06, 2019
Rated 5.0 out of 5 stars ozella falls (on Google) at Life Storage, Aurora, IL (#554)

"Mrs. Debbie was amazing with helping me"

December 03, 2019
Rated 5.0 out of 5 stars Michelle Stewart (on Google) at Life Storage, Aurora, IL (#554)

"I even came in a day early to get a unit. Charlie was great!! Excellent customer service!"

November 26, 2019
Rated 3.0 out of 5 stars A Smoke D. (on Google) at Life Storage, Aurora, IL (#554)

"Great manager. Not trilled about keltic guy. Stop raising prices!"

November 24, 2019
Rated 5.0 out of 5 stars cynthia gills walker (on Google) at Life Storage, Aurora, IL (#554)

"The facility Manger Debbie is the BEST!!!! The faculty is very clean and has a very large garage. Everything is indoors. I have always had a great experience at this facility!! I recommend this facility to any looking storage. Ask for the store manager, Debbie."

November 14, 2019
Rated 5.0 out of 5 stars Memo Lara (on Google) at Life Storage, Aurora, IL (#554)

"I just rented a storage space and the experience was great. Everyone is right ask for Debbie."

November 14, 2019
Rated 1.0 out of 5 stars sharon bukowski (on Google) at Life Storage, Aurora, IL (#554)

"not marked well on outside of building to help getting in the correct door closest to the unit you need to visit"

November 11, 2019
Rated 5.0 out of 5 stars James Roysdon Jr (on Google) at Life Storage, Aurora, IL (#554)

"Great experience with Charlie at Life Storage"

November 09, 2019
Rated 5.0 out of 5 stars Joanne Hughes (on Google) at Life Storage, Aurora, IL (#554)

"Terrific place"

November 05, 2019
Rated 5.0 out of 5 stars Joceyn Williams (on Google) at Life Storage, Aurora, IL (#554)

"Charlie was very helpful and was able to answer any and all of my questions!"

October 15, 2019
Rated 5.0 out of 5 stars Allan Marcial (on Google) at Life Storage, Aurora, IL (#554)

"Great location to work with!! We have an office suite with wifi included and a climate controlled storage unit for our business , Budget Blinds of Batavia. This location receives all of our shipments and puts them in our unit so we can focus on getting more business. The facility is kept clean and the front office staff (Debbie and Charlie) are very helpful and professional."

October 12, 2019
Rated 5.0 out of 5 stars Jaqwela Evans (on Google) at Life Storage, Aurora, IL (#554)

"Charlie greeted us with a great smile and positive attitude! Was very helpful with my first time renting a storage unit. I was very pleased with excellent customer service! Thank you Charlie, keep up the great work!!"

October 05, 2019
Rated 5.0 out of 5 stars Leslie (on LifeStorage.com) at Life Storage, Aurora, IL (#554)

"everything is going well."

September 25, 2019
Rated 5.0 out of 5 stars Debby Gray (on Google) at Life Storage, Aurora, IL (#554)

"Been a customer the past 4 years and everyone, Melissa, Debbie and Charlie have very good to do business with. Very helpful and customer friendly."

September 22, 2019
Rated 5.0 out of 5 stars Kimberly Washington (on Google) at Life Storage, Aurora, IL (#554)

"Just got a storage and the experience was great. If you need a storage GO TO LIFE STORAGE. AWESOME PLACE."

September 17, 2019
Rated 5.0 out of 5 stars Maryann Shaw (on Google) at Life Storage, Aurora, IL (#554)

"I think this the best place to come i was so happy when i came into i will send family and friends here thank y'all"

September 17, 2019
Rated 5.0 out of 5 stars Jenifer Wallis (on Google) at Life Storage, Aurora, IL (#554)

"Very clean and safe! Staff is very pleasant to work with."

September 07, 2019
Rated 5.0 out of 5 stars adam smith (on Google) at Life Storage, Aurora, IL (#554)

"charlie gave great customer service."

September 06, 2019
Rated 5.0 out of 5 stars Anthony (on LifeStorage.com) at Life Storage, Aurora, IL (#554)

"Helpful staff, neat office, clean storage area"

August 25, 2019
Rated 5.0 out of 5 stars Ruth (on LifeStorage.com) at Life Storage, Aurora, IL (#554)

"Overall, great experience. Easy process to set up. Everything was laid out in a clear, professional manner. Facility is well-maintained and I felt my belongings were safe and secured. It was my first time using Life Storage. I would use your service again and would highly recommend your service."

August 24, 2019
Rated 5.0 out of 5 stars Claudia Rubio (on Google) at Life Storage, Aurora, IL (#554)

"Charlie did an Excellent job, was very helpful and was very patient with me. great job Charlie !!!!"

August 23, 2019
Rated 5.0 out of 5 stars nina novak (on Google) at Life Storage, Aurora, IL (#554)

"Charlie was extremely courteous and helpful made process so easy!!!!! Thank you"

August 23, 2019
Rated 5.0 out of 5 stars chris holle (on Google) at Life Storage, Aurora, IL (#554)

"Debbie was wonderful to deal with. Helped me out right away when I had a problem."

August 20, 2019
Rated 5.0 out of 5 stars Patrick Cooper (on Google) at Life Storage, Aurora, IL (#554)

"Charlie did a great job showing me my options and getting me my storage unit"

August 17, 2019
Rated 5.0 out of 5 stars Ron Joseph (on Google) at Life Storage, Aurora, IL (#554)

"Went to this facility to rent a storage unit. Worked with Chuck who was very knowledgeable and helpful. He answered all my questions and explained everything wry well. I highly recommend this place and also ask for Chuck"

August 17, 2019
Rated 5.0 out of 5 stars Yazmin Celaya (on Google) at Life Storage, Aurora, IL (#554)

"Debbie was very nice and helpful through my process here."

July 20, 2019
Rated 5.0 out of 5 stars sandra rivera (on Google) at Life Storage, Aurora, IL (#554)

"Great customer service!!!!! Thank you Debbie."

July 12, 2019
Rated 5.0 out of 5 stars Steven Dziadosz (on Google) at Life Storage, Aurora, IL (#554)

"very pleasant experience"

July 06, 2019
Rated 5.0 out of 5 stars Elida Rosas (on Google) at Life Storage, Aurora, IL (#554)

"Been a customer since 2013 excellent service I had with Debbie Maddox taking care of me :)"

July 03, 2019
Rated 5.0 out of 5 stars katherine scott (on Google) at Life Storage, Aurora, IL (#554)

"I recommend Life Storage on Randall Road. Excellent customer service, and a very clean facility. You will not be sorry."

July 03, 2019
Rated 5.0 out of 5 stars Agnes Ojer (on Google) at Life Storage, Aurora, IL (#554)

"Great customer service. Thank you!!!!"

June 28, 2019
Rated 5.0 out of 5 stars James Voissem (on Google) at Life Storage, Aurora, IL (#554)

"Clean and well kept place! Debbie is very friendly/helpful!"

June 27, 2019
Rated 5.0 out of 5 stars Sue (on LifeStorage.com) at Life Storage, Aurora, IL (#554)

"Never had a storage unit before and was pleasantly surprised at how great it was to have a clean facility to store my valuables."

June 23, 2019
Rated 5.0 out of 5 stars Brian Moberly (on Google) at Life Storage, Aurora, IL (#554)

"I highly recommend Life Storage at 1650 Randall. Debbie the Manager is awesome!! I received excellent customer service and the facility is clean. I will definitely send my friends and family to this location. Thank you Debbie!!"

June 21, 2019
Rated 5.0 out of 5 stars Edward Sailer (on Google) at Life Storage, Aurora, IL (#554)

"The store manager is extremely helpful and kind. She didn't waste any time with finding me what I need, and she was extremely friendly during all of it. Awesome location for where I live."

June 21, 2019

Features & Info

Contact-free rental with "Rent Now"

You can rent a storage unit without coming to our store office. Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in. Our video shows you how it works.

Tips for packing your storage unit

If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes. Save yourself some time, and learn how to keep your belonging safe in storage.

Serving Chicago, Aurora and Mooseheart

Our self storage facility on N. Randall Rd. is located south of the Chicago - Kansas City Expy (Toll Road), between Sullivan Rd and Sequoia Dr, near Randall Park. Click here for directions to this Life Storage.

At Life Storage Facility #554, we offer great property security systems and clean, affordable storage units to rent for the residents of Mooseheart, Sugar Grove, Eola, and other neighborhoods in Aurora, IL. Call us with questions, reserve online, or click here to compare other storage units in Chicago.

Rental Requirements:

  • Insurance required
  • Storage insurance available (third party)
  • $29 admin fee
  • Payments due monthly, with a minimum of one month rental

Payment Options:

  • Cash
  • Check
  • Visa
  • Mastercard
  • American Express
  • Discover
  • Auto-payment