Self Storage Units near Chicago in Aurora, IL, 60506

"Great service from Sarah"

"Sarah was a great help"

"Sarah was amazing and helpful"

"Always friendly and helpful Makes sure there’s no issues and always professional"

"I am a return customer because of Deborah Maddox mgr and it always kept clean, well lit and easy access."

"Excellent facility! Very clean and extremely helpful and friendly staff. Highly recommended for your storage needs!"

"Debbie was great ❤️ she helped me out renting a 5x5 she guided me step by step of what I needed to do. It was fast and easy. Thank you Debbie I appreciate the kindness you showed me and my son."

"Very Helpful Staff."

"Sarah was very kind!!"

"Very kind and helpful. Debbie is wonderful and very friendly."

"Love this location great service from Sarah and Debbie."

"Sarah was such a great help. So helpful and had tons of information."

"Sarah was a wonderful help with my move in. Debbie was also a great help."

"Debbie was amazing! So helpful!"

"I started renting a 10 x 10 unit In September of 2021 at $107 per month. Five Stars. Climate controlled, secure, nice facility. The price increased to $126 in February of 2022. Four Stars. The price increased to $162 in August of 2022. Three Stars. That is a huge difference and is ridiculous. Every time they increase the price, I will take away a star. I just received an email about another increase to $190 per month starting April 5, 2023. Two stars. Stop increasing the price! I hope to end my business with them soon. In a year and a half, the price per month of my unit has increased $83. No longer recommended. Apparently, a rent controlled unit is essential."

"Debbie has been delightful and so helpful!"

"I was greeted with a smile from Hayden and he was very polite and knowledgeable."

"Clean and secure with a professional well trained staff. Highly recommend."

"Debbie is amazing!!!!!"

"Customer service was great and there was no problems with the storage space."

"Great people, great service"

"Just rented a storage unit and Debbie is amazing!!!!"

"Sarah at life storage facility was super friendly and made sure we had the space we needed. I would recommend this location for your storage needs!"

"Sarah and Debbie are a wonderful pair. Helpful, polite and an absolute pleasure to do business with."

"Fantastic staff. Debbie is so kind and helpful. It is run professionally and it is nice to be greeted with a friendly smile! 👍🏻😀"

"Debbie and Sarah are great !!"

"Always clean, friendly, and Debbie is the best!"

"I just rented a unit from Debbie and the process was very easy. Thank you Debbie for being so kind and understanding."

"Sarah's customer service skills are top notch and this store was actually clean! She's a wonderful asset to the company."

"I just rented a storage unit and the service was great!! Thank you Debbie for making this easy."

"Debbie is amazing made my storage experience quick and easy"

"Amazing service! Friendly and efficient"

"So clean, climate controlled - staff is friendly and helpful. Sarah was great with me; and quick!"

"Super clean and soooo friendly!!!!!"

"Debbie provides great service excellent place."

"Debbie was very delightful and helpful. She was so friendly."

"My family and I have been using LifeStorage for years and it’s always been great, no issues, no hassle, no fuss. Highly recommend."

"Debbie Maddox is Very knowledgeable and courteous Thank you"

"Great customer service!!!"

"I started renting a 10 x 10 unit a year ago at $107. Five Stars. The price increased to $126 in February. Four Stars. The price is increasing to $162 next month. Three Stars. That is a huge difference and is ridiculous. Every time they increase the price, I will take away a star."

"Outstanding customer"

"Excellent service"

"Very helpful and friendly."

"Excellent service with Debbie she is the best . I got everything I needed at amazing price."

"Incredible friendly customer service. Very detail oriented and let me know step by step everything that was going on with the storage process!"

"Great help!"

"Debbie and Sarah were a great help!"

"The staff is extremely nice and friendly. The facility is clean and easy to navigate. My only negative comment is that they only have 3 carts. 1 small and 2 medium sized for the whole place. I feel like that is not enough for the amount of storage units the place has."

"amazing customer service, debbie is so funny and understanding"

"Debby at the front desk was really helpful"

"I have been a customer for two years and I am very satisfied with the service. Thank you Debbie for great service."

"Best customer service from Ms Debbie than any place I’ve ever stored. I’m a long term customer who transitions between sizes as the family needs evolve & rest easy that it’s all secure. Thanks D!"

"I just rented a storage unit and the service was great!!! Thank you Debbie Maddox."

"I used this storage for almost a year! They're wonderful. Payment over the phone is easy and after I had vacated the unit, Sarah w. was incredibly helpful is squaring away everything so I didn't have a remaining balance. Wonderful place to do business. 5 stars."

"Debbie is great!"

"I have been at this facility forever, I give the facility and the manager Debbie 5+ stars."

"Sarah was very helpful and friendly. Always enjoy interacting with that ladies at this location."

"The store Manager is also helpful. Thank you ."

"Debbie was incredibly helpful! I received a tour of the site, and got help with every question I asked."

"A great place to store your items. The manager (Debbie) is easy to work with and is tremendously helpful!!!"

"I am thrilled to have found this storage facility and the superb service by the manager Deb made this a wonderful experience overall! So happy that a complicated and tight moving schedule for me was made effortless by Deb and her team. Can't go wrong with this facility. 5+ stars!"

"I am a client who comes in very frequently and Debbie is always willing to help, patient, professional with great customer service."

"Debbie the store manager is a fantastic manager, she knows her job very well and helps me to the fullest when I'm there.i also happy to have her as the storage at this location"

"The woman at the desk has the brightest smile… I almost had to run back to the car for my sun glasses. Great experience wonderful customer service. Thank you Debbie."

"Sarah was very helpful and resourceful"

"Debbie was extremely knowledgeable on her property that's what I really like plus I got a very uplifting feeling talking about the Holy Spirit from her she is such a positive person I really believe this unit will work out great for me."

"Nice place! Management is always Nice!!!!"

"Wonderful experience from Miss Debbie and Miss Ginger went out of their way to help"

"Susan and Debbie were very helpful! Joyful and very fun! My transfer was quick and easy!"

"Debbie is great. Very helpful in gettting things done."

"Debbie was great. She made this process fast, easy, and fun. She’s knowledgeable and knows how and what you need to make the process as painless as possible. She’s very friendly and easy to talk to. Highly recommend this facility."

"Very clean facility. The manager Debbie gave very good customer service and she answered all our questions."

"I went to a few storage places to compare rates, locker size and cleanliness. This facility had everything I was looking for including great customer service. The manager Debbie Maddox was friendly and a pleasure to talk with. It's rare to get great customer service but Debbie was amazing. I will recommend this facility."

"Debbie and her team were always extremely kind and helpful whenever I needed help answering any questions or if I needed help with anything. If we ever need anything stored again there is no question we will store at this location because of how wonderful their service is!"

"I've used this facility over several years for shredding of confidential records. Debbie always takes good care of me. I know my records are secure until shredded. She's the best"

"Debbie was absolutely amazing. It was quick and easy. Definitely recommend!"

"Great service"

"Just move in great customer service!!! Ask for Debbie."

"After 10 years I was finally able to move out of this storage facility. My belongings (boxes) were in the same condition from the day I put them in. I spoke to Debbie (store manager) on several occasions and she was extremely helpful and pleasant. She did not judge, but listened to all my needs. Charlie is a good person too but Debbie is very knowledgeable and gets the job done. I will miss Debbie and life storage will miss my check, but it is time to go. This place is the best for all your storage needs. My only suggestion would be to have better lighting over the units."

"Charlie did a great job of helping me understand how the facility works. He is super friendly and gave me a tour of the facility. It is very nice and clean. And the price is great."

"Charlie, was more than helpful, place was clean and well kept, and everything was in order process was easy, in and out in less than 25 minutes would recommend to anyone"

"Charlie have great service and really helped us out"

"Charlie helped me put my lock on my storage."

"Charlie was great!! The process was fast and easy."

"Charlie was amazing everything was as describe the facility was clean and there were no hidden fees"

"I like the Costumer service"

"Charlie was awesome. Great experience. Great place. Definitely will use again."

"I was here for five years and I appreciate the fact that Sarah was the only one to call me before I was past the five days late and incur a $20 late charge. The other ones used to intentionally wait until the 6th or 7th of the month and then call and harassed you for the payment."

"Debbie and Charlie are the best ppl and true professionals as well as helpful humans!!!"

"Love this facility! Working with Charlie for our first unit was great and now we got another unit and continue to get great service!"

"Great storage facility, lots of space, nice locations."

"Charley did an awesome job helping me feel comfortable with my unit and explained things very well. Thank you very much."

"Thanks to Charlie for his help getting me started today. He was friendly and helpful."

"Thanks To Charlie's Courtesy call that my payment didn't go through it prompted me to call to call my bank to find out my card had been frozen for fraud ! Thank you for Charlie!!!"

"Charlie gave me great service today"

"Charlie did an amazing job with explaining everthing"

"Really great service here I would recommend this place to anyone else."

"Charlie was great to work with. Very clean facilities!!"

"I am very happy with the customer service Mrs Debbi provided for me as I rented a unite here at life time storage in North Aurora. I will definitely use this facility in the future."

"Charlie was a great help and very helpful!"

"Chairle very helpful certius"

"It was great having Charlie to help us. Wonderful service."

"Thanks, Charlie! Great job."

"Charlie and Deb were excellent help and very supportive."

"Charlie and Debbie were terrific. Took excellent care of us!! Definitely recommend!!"

"Very friendly staff, especially Charlie who helped me pick the appropriate sized storage unit that was needed."

"Charlie did a great job!"

"Charlie was a great help. Easy process."

"Charlie was very helpful!"

"Use their shredding service...very pleased."

"Great place, great rates, Ginger is the absolute best!!"

"I had an amazing experience at this Life Storage Location. The environment was neat and very inviting. The store manager Debbie was very pleasant and helpful. I was so happy with the space I got. Highly recommended."

"I visited the Life Storage facility in North Aurora, Illinois to receive information on a storage unit. The facility was clean and the customer service was great. I received a tour of the facility and the manager Debbie provided details of the storage options and she was very friendly. I recommend this storage facility."

"Charlie was amazing super fast and easy steps!"

"Charlie is amazing! Super friendly and very helpful! 👍👍"

"Charlie was awesome! He helped me with all my shredding needs. Saved me tons of time!!"

"Charlie was very helpful and friendly! Facility was nice and clean"

"Charlie was fantastic in helping me with the information I was requesting with regard to storage needs. He answered all my questions, provided a tour of the building and unit I was interested in. He was very personable and helpful. I was very impressed with this building. It appears very secure and well-kept."

"Great customer service!! Charlie helped us find our unit, showed how to use the lock and saved us some time"

"Highly recommended, ask for Charlie!"

"Amazing people helping!! Very clean and organized!! I highly recommend this place!"

"Very helpful and defiantly remembered me and my mom from years ago. Haven't been here in awhile but still very helpful. And always happy to come back."

"Debbie very friendly !"

"Charlie and Debbie are great! Very friendly and helpful!"

"Charlie was great!!"

"Great customer service and very nice people best storage unit ever"

"Charlie is hands down the best! He was able to drill my storage lock and get our movers in quickly and efficiently. Life Storage is the cleanest storage facility we’ve ever been to. Thank you guys so much!"

"I just rented a storage unit at 1650 N. Randall Road. The customer service was excellent. Thank you Debbie for making this experience easy and great."

"Great service and great prices! Super friendly staff and clean location!"

"Charlie was a great awesome manger really nice and made my rental super easy and fun!"

"Mrs. Debbie was amazing with her customers service she provided to me today. She help me get the right storage unit I needed to move my things in. Very friendly place and a clean environment. Recommendations"

"This is a very clean place. The manager Debbie is so nice and helpful."

"Been looking for a storage unit that was clean and temperature controlled Found Life Storage and decided to stop I’m an inquire about a unit. Was greeted by Charlie who was very pleasant easy to communicate person. Charlie went over all my options showed me around to the different units that were available I must say Charlie is very knowledgeable and very well informed he made the whole process very easy The place so very clean and well maintained. Thanks again Charlie for all your help It’s nice to do business with someone who is so personable"

"Charlie was great and very helpful!"

"Easy to check in. And friendly staff. Very clean facility."

"The manager, Debbie, is friendly and very helpful. Been here on and off for 3 years with one or 2 units. Much better than other companies, clean, warm in winter, cool in summer."

"Super friendly and super helpful grabbed a storage unit the same day ! Clean environment and clean facility! Charlie Gotski was amazing in helping us and also explaining everything!"

"Reservation was easy and completing the paperwork was a breeze. Charlie was great. The facility is clean and well lit. One of the nicest storage facilities I have seen!"

"Lovely place and fast and efficient help!! Thank you!!"

"Courteous, professional and efficient - Charlie"

"This place is so nicely lit and Charlie was very personable and friendly. Lots of great advice! Love the drive in covered area for unloading."

"Charlie was great! Extremely helpful on the phone and in person. Helped me with 5 boxes of shredding. Will definitely go there again!"

"My father passed away November 9th My Mother was still in shock and did not want to stay in the house. On November 10th I went to Life Storage and rented a unit. After the funeral and burial a few days later my Mother changed her mind and wanted to stay in the house after all. Since we never moved anything in the storage and given the circumstances I thought Life Storage would understand. I came in the office 20 minutes before closing and the man with tattoos on his forearms was not sympathetic to my situation and said “we cant do anything because we close in ten minutes anyway “ I’ve heard this man is rude to other people. Im not sure why he still works there. I came in the next day and Debbie was doing everything she could to help unfortunately corporate doesn’t care as much as she did and would not return my money. Its not so much the money but the lack of sincerity to one’s issues with death. I will never recommend anyone this God forsaken place. Bless you Debbie Maddox"

"Charlie was amazing handling our shredding. Great customer service."

"I’m a returning customer Charlie was awesome in getting me the unit I need . He explained everything to me in such an easy way. Extremely helpful guy awesome all around I would highly recommend this location. Thanks Charle for an awesome experience!"

"Great service. I use my storage unit for business. When I get unexpected deliveries Charlie unloads shipment and calls to advise me. Which has happened many times. He’s friendly and helpful."

"Charlie was amazing and he was very helpful!"

"Charlie did a great job helping me get 2 storage units. I would recommend Charlie and life storage to anyone looking for a storage unit."

"Great job, Charlie! Very helpful and professional during the process!"

"Charlie did a great setting up my unit, kind and professional"

"Debbie was so great in helping me get my storage units setup. I have been a customer for 2yrs. Living in Texas now I can’t be onsite but any questions I have regarding my units Debbie is the nicest person to work with. I recently needed to travel home to clear out 1 of my units. I was on a tight schedule but working with Debbie made the process very smooth. I really appreciate Debbie’s top notch customer service!"

"Charlie was awesome he came to my rescue and was so helpful. Great storage facility!!"

"Deb was GREAT!!! explained everything well."

"Best storage place I’ve ever used! Nothing but good things to say. The place is clean & well organized. One of the gentlemen that works there (his name was Charlie) has helped me on numerous occasions. Great customer service!!!"

"Charlie provided fast & thorough customer service. He is always so pleasant to deal with. He makes renting super easy."

"Clean and very friendly management and staff. I love this storage facility."

"I was lucky enough to grab a storage unit while there was one left, it’s pretty full here but now I see why! I am so grateful I was able to when I did because I have never felt more safe at a storage unit. It’s a great open layout with lots of windows. It is very clean as well. But the most impressive part is the manager, Debbie. She is awesome! She made me feel super comfortable and safe which is really important to me. I feel as though she went above and beyond to ensure my needs were met & made the buying process super quick and easy while not missing a thing. I have gone several times with no problems getting in or opening my unit. I am very pleased with my experience so far and don’t plan to take my stuff out anytime soon 😀"

"I just went to the unit at life storage in North Aurora and the manager was awesome thank you"

"The sizes of storage lockers available are perfect for our needs. The manager Debbie is very helpful. The site is very clean and accessible."

"The staff is very professional and friendly! Terrific experience!"

"Deb the manager is wonderful, knowledgeable and helpful. She is a real pleasure to do business with"

"Very friendly and helpful staff. Very clean facility. I highly recommend them."

"Good service and friendly helpful and professional Charlie thank to for your service."

"Debbie was very helpful and got me in a unit fast"

"Charlie was very helpful and friendly. Great, clean storage facility!"

"Nice people"

"Charlie helped out last minute and went out of his way to get me in and have a unit ready, it was overall a great process and the facility is clean and friendly!"

"Debbie always sweet every time I come in. Great customer service"

"I have been a customer for the last few years. And I am very pleased with the customer service and how clean the facility is. I recommend life storage on Randall Road to anyone needing storage. The store manager Debbie is awesome thank you."

"Life storage is very clean and Charlie was informative , patient , and funny!"

"Charlie did a great job 👌"

"I popped in to get information and Charlie was there to help me. I appreciated the time he took to explain everything and show me the facility, which took longer than he expected. Charlie was very helpful and courteous."

"My experience was so much better than I thought it would be thanks to Charlie. He was so knowledgeable and answered all of my questions. Great customer service!!"

"Debbie gave excellent service and and always makes me smile."

"I rented a storage unit and my experience was great. The manager Debbie is awesome!!"

"Charlie was very friendly and loading here through the drive through was very easy. Great experience."

"Charlie was very helpful and the space is real clean happy about storage"

"Great help to me from Charlie and Debbie as this was my first storage experience. Very clean facility as well. Top notch service."

"We use their storage facility for our company and an office at this site. The facility is always kept clean and orderly. Both the storage and office space are reasonably priced. Great location too. The staff, Debbie and Charlie, are great. They are helpful when we have a question or need assistance on something. They are very polite and pleasant."

"Charlie was fantastic and helpful. Made getting our unit easy."

"Debbie was super helpful and friendly. I could not be more pleased with the way I was welcomed."

"Debbie is an amazing store manager. Storing here is a great choice to make."

"Debbie was a great help. Will recommend to all my friends"

"I just rented a storage unit and the customer service was excellent. This is the first time I have ever needed a storage unit and I did not know what to expect. The facility was clean and they have an enclosed garage. Debbie the Store Manager was amazing!! I highly recommend Life Storage on Randall Road for all your storage needs. Thank you Debbie for making me feel at ease at your store."

"Not a fan of the corrupt corporation vibes."

"Great customer service and excellent facility."

"Debbie is the best. She helped me select packing supplies that I needed...made the job so much easier. Thank you."

"Charlie gave me great customer service today . Knew his job well will tell my friends."

"I visited life Storage today I had a wonderful experience Charlie was very knowledgeable and a great help with my storage needs. My husband and I will be renting a unit in june."

"just got a unit here very nice place thank u debbie Maddon for the excellent help in getting me all in"

"Car accessible. You can unload safely inside a garage type area."

"I was dealing with Charlie. He was very informative and friendly. Thanks."

"Just moved in an Debbie gave a great service today. Thanks"

"I have been a customer for a long time and the service is excellent . Thank Debbie the manager of the facility."

"I have been a customer with Life Storage for the past seven years. I highly recommend this facility for all your storage needs. Customer service experience that I receive every time I come into the office is great. Ask for the store manager Debbie she will take care of all your storage needs."

"My husband and I were at this storage unit for about 2yrs and it met our needs with it being clean, easy access at any time, and responsive staff. The thing I was most impressed with was, when it came time to move our things out, Charlie managed the flow of the entire day with patience and professionalism. Even though we were part of the chaos for a Saturday at the end of the month, Charlie was very accomodating with helping us get the moving van ready while helping other customers. If we ever need more storage space again, we will definitely be back. Thank you Charlie for making our experience easy and pleasant!"

"Our unit was great, just the amount of space we needed. When it was time to move out, Charlie helped us tremendously in coordinating a van rental and getting us all set to vacate the unit. We arrived on an extremely busy day and even with having to oversee a ton of movement in and out of the building, Charlie treated us with such sincere kindness and professionalism which we really appreciated. We had a great experience and will definitely use this Life Storage site again if our needs change in the future. Thank you again, Charlie!"

"Thank you Charlie for being professional and efficient!"

"Charlie was very friendly and professional!"

"Great customer service from Charlie! Highly recommend."

"Charlie Gotski was very helpful. Made things very easy."

"We're looking to get a storage unit for the first time. the place is clean and looks great. Charley was extremely knowledgeable and helpful."

"Excellent facility, and a true professional at the front desk, Debbie Maddox, was an extraordinary help in every way. Superb customer service!!"

"Charlie Gotski was a pleasure to do business with. Quick, reliable and friendly service!"

"Charlie was extremely friendly and very helpful! Thank you for making this transition ready and pain free!!"

"Find Charlie!! Hes the one you want to work with. Hell be thorough in explaining everything you need to know. Amazingly clean facility!"

"Charlie did one hell of a job. Good friendly service."

"Charlie was great to work with. He had a positive customer centric approach and he was very helpful. I would recommend this person and this facility."

"Charlie wad very attentive and helpful"

"Rented a Unit with Charlie, he was very helpful and professional."

"Indoor climate control storage. Yay. Nice staff. Office open 7 days a week. Indoor loading area"

"Charlie was extremely nice and friendly. It was a great experience and definitely recommend life storage!"

"Charlie helped us out so much with our storage unit"

"Keep it up. Nice to walk away from the company so impressed"

"Charlie was pleasant and friendly. Office was clean and organized. Went above and beyond with his service. Great place!"

"Charlie made my experience with life storage very easy and simple. Wonderful customer service."

"Absolutely amazing customer service Charlie the gentlemen who took care of me was incredible ! very helpful going WAY !!!! above and beyond very pleasant experience would recommend to anyone !!!!!"

"Charlie gave me amazing service really friendly and happy to help."

"Great Storage Unit. Ive been a customer for a couple years. Debbie was able to help me get my storage unit sorted out. Strongly recommended storage your things here at a reasonable price. =M<þ=M<þ"

"Debbie Maddox did an excellent job helping us with the plans to open new storage for me and closed the storage for my son. Thank you = "

"Charle the person the help me Im like the wey they helpin thannk yo"

"Mrs. Debbie was amazing with helping me"

"I even came in a day early to get a unit. Charlie was great!! Excellent customer service!"

"Great manager. Not trilled about keltic guy. Stop raising prices!"

"The facility Manger Debbie is the BEST!!!! The faculty is very clean and has a very large garage. Everything is indoors. I have always had a great experience at this facility!! I recommend this facility to any looking storage. Ask for the store manager, Debbie."

"I just rented a storage space and the experience was great. Everyone is right ask for Debbie."

"not marked well on outside of building to help getting in the correct door closest to the unit you need to visit"

"Great experience with Charlie at Life Storage"

"Terrific place"

"Charlie was very helpful and was able to answer any and all of my questions!"

"Great location to work with!! We have an office suite with wifi included and a climate controlled storage unit for our business , Budget Blinds of Batavia. This location receives all of our shipments and puts them in our unit so we can focus on getting more business. The facility is kept clean and the front office staff (Debbie and Charlie) are very helpful and professional."

"Charlie greeted us with a great smile and positive attitude! Was very helpful with my first time renting a storage unit. I was very pleased with excellent customer service! Thank you Charlie, keep up the great work!!"

"everything is going well."

"Been a customer the past 4 years and everyone, Melissa, Debbie and Charlie have very good to do business with. Very helpful and customer friendly."

"Just got a storage and the experience was great. If you need a storage GO TO LIFE STORAGE. AWESOME PLACE."

"I think this the best place to come i was so happy when i came into i will send family and friends here thank y'all"

"Very clean and safe! Staff is very pleasant to work with."

"charlie gave great customer service."

"Helpful staff, neat office, clean storage area"

"Overall, great experience. Easy process to set up. Everything was laid out in a clear, professional manner. Facility is well-maintained and I felt my belongings were safe and secured. It was my first time using Life Storage. I would use your service again and would highly recommend your service."

"Charlie did an Excellent job, was very helpful and was very patient with me. great job Charlie !!!!"

"Charlie was extremely courteous and helpful made process so easy!!!!! Thank you"

"Debbie was wonderful to deal with. Helped me out right away when I had a problem."

"Charlie did a great job showing me my options and getting me my storage unit"

"Went to this facility to rent a storage unit. Worked with Chuck who was very knowledgeable and helpful. He answered all my questions and explained everything wry well. I highly recommend this place and also ask for Chuck"

"Debbie was very nice and helpful through my process here."

"Great customer service!!!!! Thank you Debbie."

"very pleasant experience"

"Been a customer since 2013 excellent service I had with Debbie Maddox taking care of me :)"

"I recommend Life Storage on Randall Road. Excellent customer service, and a very clean facility. You will not be sorry."

"Great customer service. Thank you!!!!"

"Clean and well kept place! Debbie is very friendly/helpful!"

"Never had a storage unit before and was pleasantly surprised at how great it was to have a clean facility to store my valuables."

"I highly recommend Life Storage at 1650 Randall. Debbie the Manager is awesome!! I received excellent customer service and the facility is clean. I will definitely send my friends and family to this location. Thank you Debbie!!"

"The store manager is extremely helpful and kind. She didn't waste any time with finding me what I need, and she was extremely friendly during all of it. Awesome location for where I live."

"I would highly recommend this place for your storage needs. Very polite and quick service. Associate manager Charlie Gotski is amazing, informative and polite definitely deserves 5/5 stars."

"Charlie had the best customer service and great attitude thank you for being so helpful"

"Terrific experience with setting up the details of my storage locker. Charlie was great! He was very professional and knowledgeable! The facility is wonderful. Very happy!"

"Charlie was awesome! Great customer service and super helpful!! It was an awesome 6 years with life storage!! Thank you life storage!"

"Charlie was fantastic in helping us get started with our unit. Amazing customer service! Thank you, Charlie!!!!"

"Charlie Was Awesome! Best Customer Service! We Got Our 2nd Unit Because Of How Pleased We Are With Everything He Has Helped Us With!"

"Charlie Gotski is really good at customer service!"

"Debbie was absolutely wonderful! This was my 1st time using Life Storage and i was very pleased!!! Very clean facility, and great customer service!!"

"Debbie did an excellent job of explaining everything and how everything works."

"Great storage =M"

"My first experience for storage rental. Debbie made it a good one. She was very patient. She is a very good customer service representative.. patient!! Thank you so much."

"Great Customer service! Debbie is always very nice and helpful!"

"Debbie was very nice and helpful, and answered all my questions. She made the process simple and easy"

"Debbie was very nice and very informative of all of my options and specials for my unit. Great customer service! She helped make a hectic situation, easy."

"Charlie was very helpful! Facility is huge and with code access, flexible to get to your storage unit easily on your own schedule, not only when the office is open. Thanks Charlie!"

"I'd come in there "A LOT" and I called in "A LOT" to speak with them for different reasons such as for my bill and upgrading and downsizing and upgrading again and again, many numerous times. I have used numerous different storage facilities over the years and this was BYYYY FARRRRR the best, well kept, the nicest, friendliest and most patient people, best storage company that I have "EVERRRRRRR" had the pleasure of doing business with. I relocated and got a different well known company's storage unit that is closer to my new home... but I swear if I could pick up the Life Storage #554 1650 N. Randall Rd. Aurora, IL facility along with their workers (DEBORAH and CHARLIE) and plant them all somewhere near my new home so I can continue using them... I WOULD!!!!!"

"Excellent site management. Very clean and well maintained. I would use you again."

"Charlie was amazing and answered every question I had possible. Showed excellent customer service! Had a great experience! Thanks =O<þ"

"Charlie was awesome, made the rental process super easy and transparent."

"Charlie was very pleasant and showed great customer service."

"Very frendly staff!! Good truck available, Charlie was very helpfull. Totally recommend this location!!"

"Today was the first day I ever rented a storage unit. Charlie was the one that helped me out and he was AMAZING!!!! I cant tell you how knowledgeable he was and helpful he was. The entire process was very quick and before I went they let me know what I needed and I was in and out in less than 15 minutes with a smile on my face and the assurance that my property will be safe. I recommend the life storage on 1650 N. Randall Rd. highly! Be sure to ask for Charlie though, youll know who he is because hes the one who will make you feel right at home."

"A clean, professional facility that I would highly recommend. Charlie was honest and wholly personable from the moment I walked in, and assisted me with any issues or questions I experienced."

"Friendly, professional and secure. I love this place! I stored my things here several years ago amid a long distance move. Debbie, the manager was so helpful. I was thrilled to see she is still here and helped my mom get set up with storage for her downsizing. I love that you can drive in - no weather worries for moving things. A woman came in to drop of shredding (for a small fee) while I was there. One stop and you are done. I can't recommend this place highly enough."

"Debbie and Charlie were super helpful. Got my space right away and they told me how to sign up online for a discount and a free month."

"Ive been a client with North Aurora for some time now. Debbie and Charlie are so easy to work with. They go above and beyond every time I come in."

"Debbie Maddox is very personable and professional services are excellent"

"Leased a unit yesterday with Debbie and could not be more pleased. She was friendly, helpful, and made the process smooth and efficient. Had first checked out Public Storage down the street, and the difference between the two facilities was night and day. Highly recommend this Life Storage location!"

"I love my service representatives. Debbie Maddox andCharlie Gotski are always so helpful. Your company is very fortunate to have them."

"Charlie was quick personable and made everything easy for us. Which is appreciated after a long 3 day drive from florida. Appreciate and the facility looks clean and secure."

"Great customer service"

"Charlie was excellent! He was very informative and explained the rental process very well... I will definitely rent my storage unit from him now and for future rentals. 5 star service. Thanks Charlie"

"Charlie was very helpful & polite. Answered all our questions & made us feel very comfortable storing our possessions there. He is also a easy going guy that was very cool to talk to."

"Debbie was extremely helpful through the process! Great experience"

"We couldn't be happier with the service Charlie provided us today! He was kind, courteous, and expedient in helping us upgrade our storage!!"

"I just rented a unit at life storage. Thank Debbie for the great service."

"Charlie is great to work with!! Very clean facility"

"Debbie at Lifestorage was phenomenal!!! She was very professional and courteous. She presented our storage unit graciously and answered all my questions compassionately. Debbie was a very pleasant and a joy to complete my needs. Thank you Debbie and I pray for a lengthy stay at Lifestorage!"

"Debby and Charles are great people and great representative's of LifeStorae. I don't think you could find better employees."

"Miss Debbie and Mr. Charlie are my angels! They both were so very helpful and considerate and made me feel like a life-long friend as they helped me through the trying time of emptying my father's storage facility after his passing. And beyond the personal side - over the past few years of coming here to gather odds and ends for my father, this facility has always been clean and well lit. They take great pride in maintaining the facility. And the office is always open in its posted hours. Even when I missed a couple payments, Miss Debbie would call me personally and gently ask if I could make a payment, never making me feel that I inconvenienced her in any way - which of course I had! But she would just kindly ask if I could make the payment and didn't ever make me feel bad about having missed it.  As I said - these people are angels! I would become lifelong friends with them if I lived nearby!"

"Miss Debbie and Mr. Charlie are my angels! They both were so very helpful and considerate and made me feel like a life-long friend as they helped me through the trying time of emptying my father's storage facility after his passing. And beyond the personal side - over the past few years of coming here to gather odds and ends for my father, this facility has always been clean and well lit. They take great pride in maintaining the facility. And the office is always open in its posted hours. Even when I missed a couple payments, Miss Debbie would call me personally and gently ask if I could make a payment, never making me feel that I inconvenienced her in any way - which of course I had! But she would just kindly ask if I could make the payment and didn't ever make me feel bad about having missed it. As I said - these people are angels! I would become lifelong friends with them if I lived nearby!"

"Just rented our storage unit here. Not only was Charlie helpful, he made what could normally be considered a pretty boring experience actually fun. Also, he was nice enough to show my fiancé and I many options before we decided what unit to go with. Great job!!!"

"I locked the unit incorrectly once and was called to let me know the unit was not locked properly . I really appreciated that??"

"Yes, I believe that Charles and Donna are the names of the associates that are normally in the facility when I come in to make my payment and they are always very friendly, professional. Always upbeat. The store is very clean, well kept. If the rest of your employees nationwide are like Charles and Donna your company is represented in an excellent manner. Thank you."

"Nice & affordable units... Climate controlled... Wonderful staff..."

"The customer service from Charlie was excellent. No issues and went smoothly."

"Charlie was a very helpful, caring, and joyful employee. He walked us through the whole process and we felt comfortable the whole time. Thank you Charlie!"

"Great staff"

"Life Storage has great storage areas, easy access and friendly people to help"

"Debbie was a really kind helpful person , always smiling and willing to help,she’s the best and I definitely recommend Life Storage ."