Self Storage Units near Chicago in Aurora, IL, 60506
Life Storage - Aurora1650 N. Randall Rd. Aurora, IL 60506
- Climate Control
- 24/7 Surveillance
- Extended Access Hours
- Rent Now - Instant Access
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- Mon: 9:30 am - 6:00 pm
- Tue: 9:30 am - 6:00 pm
- Wed: 9:30 am - 6:00 pm
- Thu: 9:30 am - 6:00 pm
- Fri: 9:30 am - 6:00 pm
- Sat: 8:30 am - 5:00 pm
- Sun: Closed
- Customer Access Hours: Daily: 5:00 am - 11:00 pm
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Size Help
5' x 5' Storage Space
A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
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Call today at phone number: (800) 800-3456
5' x 10' Storage Space
A 5x10 storage space is the size of a walk-in Closet. It holds one or two large pieces of furniture and 10-15 boxes.
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Call today at phone number: (800) 800-3456
5' x 15' Storage Space
A 5x15 storage space is the size of a small Bedroom. It holds furnishings for an average 500 sq. ft. residence, excluding major appliances.
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Call today at phone number: (800) 800-3456
10' x 10' Storage Space
A 10x10 storage space is the size of 1 Bedroom. It holds furnishings for an average 750 sq. ft. residence, including some major appliances.
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Call today at phone number: (800) 800-3456
10' x 15' Storage Space
A 10x15 storage space is the size of 2 Bedrooms. It holds furnishings for an average 1000 sq. ft. residence, including most major appliances.
Contact Us
Call today at phone number: (800) 800-3456
10' x 20' Storage Space
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
Contact Us
Call today at phone number: (800) 800-3456
10' x 30' space
A 10x30 storage space is the size of a 2-3 bedroom home, boat, commercial trailer or most full size vehicles.
Contact Us
Call today at phone number: (800) 800-3456
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Self Storage Units
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A 5x10 storage space is the size of a walk-in Closet. It holds one or two large pieces of furniture and 10-15 boxes.
Choose5' xby 10' Climate Controlled Self Storage Unit*
- 1 Month Free
- Indoor access
- Upper Level
$82/mo. per month or pay $103 In-Store -
A 5x15 storage space is the size of a small Bedroom. It holds furnishings for an average 500 sq. ft. residence, excluding major appliances.
Choose10' xby 7.5' Climate Controlled Self Storage Unit*
- Indoor access
- Ground Level
1 Left! Act Fast: 1 Left! $119/mo. per month or pay $149 In-Store -
A 10x10 storage space is the size of 1 Bedroom. It holds furnishings for an average 750 sq. ft. residence, including some major appliances.
Choose10' xby 10' Climate Controlled Self Storage Unit*
- 1 Month Free
- Indoor access
- Upper Level
3 Left! 3 Left $123/mo. per month or pay $154 In-Store -
One Month Free!
Your first full month is free! Pay only rental fees/taxes to move-in.
On specially marked spaces. New customers only.
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A 10x15 storage space is the size of 2 Bedrooms. It holds furnishings for an average 1000 sq. ft. residence, including most major appliances.
Choose10' xby 15' Climate Controlled Self Storage Unit*
- Indoor access
- Ground Level
1 Left! Act Fast: 1 Left! $199/mo. per month or pay $249 In-Store -
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
Choose10' xby 20' Climate Controlled Self Storage Unit*
- 1 Month Free
- Indoor access
- Upper Level
2 Left! 2 Left $234/mo. per month or pay $293 In-Store -
A 10x30 storage space is the size of a 2-3 bedroom home, boat, commercial trailer or most full size vehicles.
Choose10' xby 30' Climate Controlled Self Storage Unit*
- Indoor access
- Ground Level
1 Left! Act Fast: 1 Left! $426/mo. per month or pay $533 In-Store -
Rent Now - Contact-free Rental
Complete your rental payment and paperwork online and avoid a trip to our store office. Select the Rent Now filter to see qualifying spaces.
- *Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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Nearby Stores
Customer Reviews - Life Storage #554, Aurora
We at Life Storage want to maintain the best storage facilities in Aurora, and in every city where we do business. Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Great service from Sarah"
June 04, 2023"Sarah was a great help"
June 04, 2023"Sarah was amazing and helpful"
June 04, 2023"Always friendly and helpful Makes sure there’s no issues and always professional"
May 04, 2023"I am a return customer because of Deborah Maddox mgr and it always kept clean, well lit and easy access."
May 03, 2023"Excellent facility! Very clean and extremely helpful and friendly staff. Highly recommended for your storage needs!"
April 30, 2023"Debbie was great ❤️ she helped me out renting a 5x5 she guided me step by step of what I needed to do. It was fast and easy. Thank you Debbie I appreciate the kindness you showed me and my son."
April 24, 2023"Very Helpful Staff."
April 17, 2023"Sarah was very kind!!"
March 30, 2023"Very kind and helpful. Debbie is wonderful and very friendly."
March 29, 2023"Love this location great service from Sarah and Debbie."
March 18, 2023"Sarah was such a great help. So helpful and had tons of information."
March 17, 2023"Sarah was a wonderful help with my move in. Debbie was also a great help."
March 17, 2023"Debbie was amazing! So helpful!"
March 09, 2023"I started renting a 10 x 10 unit In September of 2021 at $107 per month. Five Stars. Climate controlled, secure, nice facility. The price increased to $126 in February of 2022. Four Stars. The price increased to $162 in August of 2022. Three Stars. That is a huge difference and is ridiculous. Every time they increase the price, I will take away a star. I just received an email about another increase to $190 per month starting April 5, 2023. Two stars. Stop increasing the price! I hope to end my business with them soon. In a year and a half, the price per month of my unit has increased $83. No longer recommended. Apparently, a rent controlled unit is essential."
March 03, 2023"Debbie has been delightful and so helpful!"
February 27, 2023"I was greeted with a smile from Hayden and he was very polite and knowledgeable."
February 20, 2023"Clean and secure with a professional well trained staff. Highly recommend."
February 06, 2023"Debbie is amazing!!!!!"
January 19, 2023"Customer service was great and there was no problems with the storage space."
January 12, 2023"Great people, great service"
December 23, 2022"Just rented a storage unit and Debbie is amazing!!!!"
December 20, 2022"Sarah at life storage facility was super friendly and made sure we had the space we needed. I would recommend this location for your storage needs!"
December 10, 2022"Sarah and Debbie are a wonderful pair. Helpful, polite and an absolute pleasure to do business with."
December 04, 2022"Fantastic staff. Debbie is so kind and helpful. It is run professionally and it is nice to be greeted with a friendly smile! 👍🏻😀"
November 30, 2022"Debbie and Sarah are great !!"
November 30, 2022"Always clean, friendly, and Debbie is the best!"
November 23, 2022"I just rented a unit from Debbie and the process was very easy. Thank you Debbie for being so kind and understanding."
November 11, 2022"Sarah's customer service skills are top notch and this store was actually clean! She's a wonderful asset to the company."
November 11, 2022"I just rented a storage unit and the service was great!! Thank you Debbie for making this easy."
November 01, 2022"Debbie is amazing made my storage experience quick and easy"
October 26, 2022"Amazing service! Friendly and efficient"
October 14, 2022"So clean, climate controlled - staff is friendly and helpful. Sarah was great with me; and quick!"
October 14, 2022"Super clean and soooo friendly!!!!!"
September 21, 2022"Debbie provides great service excellent place."
September 20, 2022"Debbie was very delightful and helpful. She was so friendly."
September 17, 2022"My family and I have been using LifeStorage for years and it’s always been great, no issues, no hassle, no fuss. Highly recommend."
September 12, 2022"Debbie Maddox is Very knowledgeable and courteous Thank you"
September 12, 2022"Great customer service!!!"
September 06, 2022"I started renting a 10 x 10 unit a year ago at $107. Five Stars. The price increased to $126 in February. Four Stars. The price is increasing to $162 next month. Three Stars. That is a huge difference and is ridiculous. Every time they increase the price, I will take away a star."
September 02, 2022"Outstanding customer"
August 20, 2022"Excellent service"
August 17, 2022"Very helpful and friendly."
August 17, 2022"Excellent service with Debbie she is the best . I got everything I needed at amazing price."
August 17, 2022"Incredible friendly customer service. Very detail oriented and let me know step by step everything that was going on with the storage process!"
August 03, 2022"Great help!"
July 23, 2022"Debbie and Sarah were a great help!"
July 23, 2022"The staff is extremely nice and friendly. The facility is clean and easy to navigate. My only negative comment is that they only have 3 carts. 1 small and 2 medium sized for the whole place. I feel like that is not enough for the amount of storage units the place has."
July 17, 2022"amazing customer service, debbie is so funny and understanding"
July 05, 2022"Debby at the front desk was really helpful"
July 05, 2022"I have been a customer for two years and I am very satisfied with the service. Thank you Debbie for great service."
June 01, 2022"Best customer service from Ms Debbie than any place I’ve ever stored. I’m a long term customer who transitions between sizes as the family needs evolve & rest easy that it’s all secure. Thanks D!"
May 30, 2022"I just rented a storage unit and the service was great!!! Thank you Debbie Maddox."
May 28, 2022"I used this storage for almost a year! They're wonderful. Payment over the phone is easy and after I had vacated the unit, Sarah w. was incredibly helpful is squaring away everything so I didn't have a remaining balance. Wonderful place to do business. 5 stars."
May 18, 2022"Debbie is great!"
May 18, 2022"I have been at this facility forever, I give the facility and the manager Debbie 5+ stars."
April 18, 2022"Sarah was very helpful and friendly. Always enjoy interacting with that ladies at this location."
April 16, 2022"The store Manager is also helpful. Thank you ."
April 09, 2022"Debbie was incredibly helpful! I received a tour of the site, and got help with every question I asked."
April 06, 2022"A great place to store your items. The manager (Debbie) is easy to work with and is tremendously helpful!!!"
March 30, 2022"I am thrilled to have found this storage facility and the superb service by the manager Deb made this a wonderful experience overall! So happy that a complicated and tight moving schedule for me was made effortless by Deb and her team. Can't go wrong with this facility. 5+ stars!"
March 18, 2022"I am a client who comes in very frequently and Debbie is always willing to help, patient, professional with great customer service."
March 18, 2022"Debbie the store manager is a fantastic manager, she knows her job very well and helps me to the fullest when I'm there.i also happy to have her as the storage at this location"
March 16, 2022"The woman at the desk has the brightest smile… I almost had to run back to the car for my sun glasses. Great experience wonderful customer service. Thank you Debbie."
March 14, 2022"Sarah was very helpful and resourceful"
February 08, 2022"Debbie was extremely knowledgeable on her property that's what I really like plus I got a very uplifting feeling talking about the Holy Spirit from her she is such a positive person I really believe this unit will work out great for me."
February 04, 2022"Nice place! Management is always Nice!!!!"
February 02, 2022"Wonderful experience from Miss Debbie and Miss Ginger went out of their way to help"
January 26, 2022"Susan and Debbie were very helpful! Joyful and very fun! My transfer was quick and easy!"
January 14, 2022"Debbie is great. Very helpful in gettting things done."
January 08, 2022"Debbie was great. She made this process fast, easy, and fun. She’s knowledgeable and knows how and what you need to make the process as painless as possible. She’s very friendly and easy to talk to. Highly recommend this facility."
December 23, 2021"Very clean facility. The manager Debbie gave very good customer service and she answered all our questions."
December 10, 2021"I went to a few storage places to compare rates, locker size and cleanliness. This facility had everything I was looking for including great customer service. The manager Debbie Maddox was friendly and a pleasure to talk with. It's rare to get great customer service but Debbie was amazing. I will recommend this facility."
December 10, 2021"Debbie and her team were always extremely kind and helpful whenever I needed help answering any questions or if I needed help with anything. If we ever need anything stored again there is no question we will store at this location because of how wonderful their service is!"
December 09, 2021"I've used this facility over several years for shredding of confidential records. Debbie always takes good care of me. I know my records are secure until shredded. She's the best"
November 30, 2021"Debbie was absolutely amazing. It was quick and easy. Definitely recommend!"
November 27, 2021"Great service"
November 20, 2021"Just move in great customer service!!! Ask for Debbie."
November 10, 2021"After 10 years I was finally able to move out of this storage facility. My belongings (boxes) were in the same condition from the day I put them in. I spoke to Debbie (store manager) on several occasions and she was extremely helpful and pleasant. She did not judge, but listened to all my needs. Charlie is a good person too but Debbie is very knowledgeable and gets the job done. I will miss Debbie and life storage will miss my check, but it is time to go. This place is the best for all your storage needs. My only suggestion would be to have better lighting over the units."
November 05, 2021"Charlie did a great job of helping me understand how the facility works. He is super friendly and gave me a tour of the facility. It is very nice and clean. And the price is great."
November 04, 2021"Charlie, was more than helpful, place was clean and well kept, and everything was in order process was easy, in and out in less than 25 minutes would recommend to anyone"
October 24, 2021"Charlie have great service and really helped us out"
October 21, 2021"Charlie helped me put my lock on my storage."
October 21, 2021"Charlie was great!! The process was fast and easy."
October 16, 2021"Charlie was amazing everything was as describe the facility was clean and there were no hidden fees"
October 11, 2021"I like the Costumer service"
October 07, 2021"Charlie was awesome. Great experience. Great place. Definitely will use again."
October 01, 2021"I was here for five years and I appreciate the fact that Sarah was the only one to call me before I was past the five days late and incur a $20 late charge. The other ones used to intentionally wait until the 6th or 7th of the month and then call and harassed you for the payment."
September 22, 2021"Debbie and Charlie are the best ppl and true professionals as well as helpful humans!!!"
September 18, 2021"Love this facility! Working with Charlie for our first unit was great and now we got another unit and continue to get great service!"
September 18, 2021"Great storage facility, lots of space, nice locations."
September 15, 2021"Charley did an awesome job helping me feel comfortable with my unit and explained things very well. Thank you very much."
September 11, 2021"Thanks to Charlie for his help getting me started today. He was friendly and helpful."
September 10, 2021"Thanks To Charlie's Courtesy call that my payment didn't go through it prompted me to call to call my bank to find out my card had been frozen for fraud ! Thank you for Charlie!!!"
August 29, 2021"Charlie gave me great service today"
August 27, 2021"Charlie did an amazing job with explaining everthing"
August 25, 2021"Really great service here I would recommend this place to anyone else."
August 17, 2021"Charlie was great to work with. Very clean facilities!!"
August 08, 2021"I am very happy with the customer service Mrs Debbi provided for me as I rented a unite here at life time storage in North Aurora. I will definitely use this facility in the future."
August 02, 2021"Charlie was a great help and very helpful!"
July 31, 2021"Chairle very helpful certius"
July 24, 2021"It was great having Charlie to help us. Wonderful service."
July 17, 2021"Thanks, Charlie! Great job."
July 15, 2021"Charlie and Deb were excellent help and very supportive."
July 10, 2021"Charlie and Debbie were terrific. Took excellent care of us!! Definitely recommend!!"
July 01, 2021"Very friendly staff, especially Charlie who helped me pick the appropriate sized storage unit that was needed."
June 27, 2021"Charlie did a great job!"
June 18, 2021"Charlie was a great help. Easy process."
June 09, 2021"Charlie was very helpful!"
June 04, 2021"Use their shredding service...very pleased."
June 01, 2021"Great place, great rates, Ginger is the absolute best!!"
May 29, 2021"I had an amazing experience at this Life Storage Location. The environment was neat and very inviting. The store manager Debbie was very pleasant and helpful. I was so happy with the space I got. Highly recommended."
May 26, 2021"I visited the Life Storage facility in North Aurora, Illinois to receive information on a storage unit. The facility was clean and the customer service was great. I received a tour of the facility and the manager Debbie provided details of the storage options and she was very friendly. I recommend this storage facility."
May 18, 2021"Charlie was amazing super fast and easy steps!"
May 07, 2021"Charlie is amazing! Super friendly and very helpful! 👍👍"
May 05, 2021"Charlie was awesome! He helped me with all my shredding needs. Saved me tons of time!!"
May 05, 2021"Charlie was very helpful and friendly! Facility was nice and clean"
May 03, 2021"Charlie was fantastic in helping me with the information I was requesting with regard to storage needs. He answered all my questions, provided a tour of the building and unit I was interested in. He was very personable and helpful. I was very impressed with this building. It appears very secure and well-kept."
April 23, 2021"Great customer service!! Charlie helped us find our unit, showed how to use the lock and saved us some time"
April 09, 2021"Highly recommended, ask for Charlie!"
April 02, 2021"Amazing people helping!! Very clean and organized!! I highly recommend this place!"
March 24, 2021"Very helpful and defiantly remembered me and my mom from years ago. Haven't been here in awhile but still very helpful. And always happy to come back."
March 23, 2021"Debbie very friendly !"
March 21, 2021"Charlie and Debbie are great! Very friendly and helpful!"
March 20, 2021"Charlie was great!!"
March 06, 2021"Great customer service and very nice people best storage unit ever"
March 01, 2021"Charlie is hands down the best! He was able to drill my storage lock and get our movers in quickly and efficiently. Life Storage is the cleanest storage facility we’ve ever been to. Thank you guys so much!"
February 28, 2021"I just rented a storage unit at 1650 N. Randall Road. The customer service was excellent. Thank you Debbie for making this experience easy and great."
February 22, 2021"Great service and great prices! Super friendly staff and clean location!"
February 15, 2021"Charlie was a great awesome manger really nice and made my rental super easy and fun!"
February 13, 2021"Mrs. Debbie was amazing with her customers service she provided to me today. She help me get the right storage unit I needed to move my things in. Very friendly place and a clean environment. Recommendations"
February 10, 2021"This is a very clean place. The manager Debbie is so nice and helpful."
January 27, 2021"Been looking for a storage unit that was clean and temperature controlled Found Life Storage and decided to stop I’m an inquire about a unit. Was greeted by Charlie who was very pleasant easy to communicate person. Charlie went over all my options showed me around to the different units that were available I must say Charlie is very knowledgeable and very well informed he made the whole process very easy The place so very clean and well maintained. Thanks again Charlie for all your help It’s nice to do business with someone who is so personable"
January 26, 2021"Charlie was great and very helpful!"
January 24, 2021"Easy to check in. And friendly staff. Very clean facility."
January 14, 2021"The manager, Debbie, is friendly and very helpful. Been here on and off for 3 years with one or 2 units. Much better than other companies, clean, warm in winter, cool in summer."
January 13, 2021"Super friendly and super helpful grabbed a storage unit the same day ! Clean environment and clean facility! Charlie Gotski was amazing in helping us and also explaining everything!"
December 22, 2020"Reservation was easy and completing the paperwork was a breeze. Charlie was great. The facility is clean and well lit. One of the nicest storage facilities I have seen!"
December 21, 2020"Lovely place and fast and efficient help!! Thank you!!"
December 21, 2020"Courteous, professional and efficient - Charlie"
December 18, 2020"This place is so nicely lit and Charlie was very personable and friendly. Lots of great advice! Love the drive in covered area for unloading."
December 13, 2020"Charlie was great! Extremely helpful on the phone and in person. Helped me with 5 boxes of shredding. Will definitely go there again!"
November 28, 2020"My father passed away November 9th My Mother was still in shock and did not want to stay in the house. On November 10th I went to Life Storage and rented a unit. After the funeral and burial a few days later my Mother changed her mind and wanted to stay in the house after all. Since we never moved anything in the storage and given the circumstances I thought Life Storage would understand. I came in the office 20 minutes before closing and the man with tattoos on his forearms was not sympathetic to my situation and said “we cant do anything because we close in ten minutes anyway “ I’ve heard this man is rude to other people. Im not sure why he still works there. I came in the next day and Debbie was doing everything she could to help unfortunately corporate doesn’t care as much as she did and would not return my money. Its not so much the money but the lack of sincerity to one’s issues with death. I will never recommend anyone this God forsaken place. Bless you Debbie Maddox"
November 23, 2020"Charlie was amazing handling our shredding. Great customer service."
November 22, 2020"I’m a returning customer Charlie was awesome in getting me the unit I need . He explained everything to me in such an easy way. Extremely helpful guy awesome all around I would highly recommend this location. Thanks Charle for an awesome experience!"
November 20, 2020"Great service. I use my storage unit for business. When I get unexpected deliveries Charlie unloads shipment and calls to advise me. Which has happened many times. He’s friendly and helpful."
November 06, 2020"Charlie was amazing and he was very helpful!"
November 06, 2020"Charlie did a great job helping me get 2 storage units. I would recommend Charlie and life storage to anyone looking for a storage unit."
November 06, 2020"Great job, Charlie! Very helpful and professional during the process!"
October 27, 2020"Charlie did a great setting up my unit, kind and professional"
October 24, 2020"Debbie was so great in helping me get my storage units setup. I have been a customer for 2yrs. Living in Texas now I can’t be onsite but any questions I have regarding my units Debbie is the nicest person to work with. I recently needed to travel home to clear out 1 of my units. I was on a tight schedule but working with Debbie made the process very smooth. I really appreciate Debbie’s top notch customer service!"
October 12, 2020"Charlie was awesome he came to my rescue and was so helpful. Great storage facility!!"
October 10, 2020"Deb was GREAT!!! explained everything well."
October 07, 2020"Best storage place I’ve ever used! Nothing but good things to say. The place is clean & well organized. One of the gentlemen that works there (his name was Charlie) has helped me on numerous occasions. Great customer service!!!"
October 03, 2020"Charlie provided fast & thorough customer service. He is always so pleasant to deal with. He makes renting super easy."
October 02, 2020"Clean and very friendly management and staff. I love this storage facility."
October 01, 2020"I was lucky enough to grab a storage unit while there was one left, it’s pretty full here but now I see why! I am so grateful I was able to when I did because I have never felt more safe at a storage unit. It’s a great open layout with lots of windows. It is very clean as well. But the most impressive part is the manager, Debbie. She is awesome! She made me feel super comfortable and safe which is really important to me. I feel as though she went above and beyond to ensure my needs were met & made the buying process super quick and easy while not missing a thing. I have gone several times with no problems getting in or opening my unit. I am very pleased with my experience so far and don’t plan to take my stuff out anytime soon 😀"
September 30, 2020"I just went to the unit at life storage in North Aurora and the manager was awesome thank you"
September 21, 2020"The sizes of storage lockers available are perfect for our needs. The manager Debbie is very helpful. The site is very clean and accessible."
September 14, 2020"The staff is very professional and friendly! Terrific experience!"
September 05, 2020"Deb the manager is wonderful, knowledgeable and helpful. She is a real pleasure to do business with"
September 05, 2020"Very friendly and helpful staff. Very clean facility. I highly recommend them."
September 04, 2020"Good service and friendly helpful and professional Charlie thank to for your service."
August 29, 2020"Debbie was very helpful and got me in a unit fast"
August 26, 2020"Charlie was very helpful and friendly. Great, clean storage facility!"
August 22, 2020"Nice people"
August 17, 2020"Charlie helped out last minute and went out of his way to get me in and have a unit ready, it was overall a great process and the facility is clean and friendly!"
August 14, 2020"Debbie always sweet every time I come in. Great customer service"
August 12, 2020"I have been a customer for the last few years. And I am very pleased with the customer service and how clean the facility is. I recommend life storage on Randall Road to anyone needing storage. The store manager Debbie is awesome thank you."
August 11, 2020"Life storage is very clean and Charlie was informative , patient , and funny!"
August 08, 2020"Charlie did a great job 👌"
August 08, 2020"I popped in to get information and Charlie was there to help me. I appreciated the time he took to explain everything and show me the facility, which took longer than he expected. Charlie was very helpful and courteous."
August 05, 2020"My experience was so much better than I thought it would be thanks to Charlie. He was so knowledgeable and answered all of my questions. Great customer service!!"
August 05, 2020"Debbie gave excellent service and and always makes me smile."
August 05, 2020"I rented a storage unit and my experience was great. The manager Debbie is awesome!!"
August 04, 2020"Charlie was very friendly and loading here through the drive through was very easy. Great experience."
July 25, 2020"Charlie was very helpful and the space is real clean happy about storage"
July 24, 2020"Great help to me from Charlie and Debbie as this was my first storage experience. Very clean facility as well. Top notch service."
July 22, 2020"We use their storage facility for our company and an office at this site. The facility is always kept clean and orderly. Both the storage and office space are reasonably priced. Great location too. The staff, Debbie and Charlie, are great. They are helpful when we have a question or need assistance on something. They are very polite and pleasant."
July 20, 2020"Charlie was fantastic and helpful. Made getting our unit easy."
July 12, 2020"Debbie was super helpful and friendly. I could not be more pleased with the way I was welcomed."
July 10, 2020"Debbie is an amazing store manager. Storing here is a great choice to make."
June 22, 2020"Debbie was a great help. Will recommend to all my friends"
June 22, 2020"I just rented a storage unit and the customer service was excellent. This is the first time I have ever needed a storage unit and I did not know what to expect. The facility was clean and they have an enclosed garage. Debbie the Store Manager was amazing!! I highly recommend Life Storage on Randall Road for all your storage needs. Thank you Debbie for making me feel at ease at your store."
June 20, 2020"Not a fan of the corrupt corporation vibes."
June 13, 2020"Great customer service and excellent facility."
June 04, 2020"Debbie is the best. She helped me select packing supplies that I needed...made the job so much easier. Thank you."
June 04, 2020"Charlie gave me great customer service today . Knew his job well will tell my friends."
May 23, 2020"I visited life Storage today I had a wonderful experience Charlie was very knowledgeable and a great help with my storage needs. My husband and I will be renting a unit in june."
May 23, 2020"just got a unit here very nice place thank u debbie Maddon for the excellent help in getting me all in"
May 20, 2020"Car accessible. You can unload safely inside a garage type area."
April 10, 2020"I was dealing with Charlie. He was very informative and friendly. Thanks."
March 10, 2020"Just moved in an Debbie gave a great service today. Thanks"
March 05, 2020"I have been a customer for a long time and the service is excellent . Thank Debbie the manager of the facility."
March 04, 2020"I have been a customer with Life Storage for the past seven years. I highly recommend this facility for all your storage needs. Customer service experience that I receive every time I come into the office is great. Ask for the store manager Debbie she will take care of all your storage needs."
March 04, 2020"My husband and I were at this storage unit for about 2yrs and it met our needs with it being clean, easy access at any time, and responsive staff. The thing I was most impressed with was, when it came time to move our things out, Charlie managed the flow of the entire day with patience and professionalism. Even though we were part of the chaos for a Saturday at the end of the month, Charlie was very accomodating with helping us get the moving van ready while helping other customers. If we ever need more storage space again, we will definitely be back. Thank you Charlie for making our experience easy and pleasant!"
March 01, 2020"Our unit was great, just the amount of space we needed. When it was time to move out, Charlie helped us tremendously in coordinating a van rental and getting us all set to vacate the unit. We arrived on an extremely busy day and even with having to oversee a ton of movement in and out of the building, Charlie treated us with such sincere kindness and professionalism which we really appreciated. We had a great experience and will definitely use this Life Storage site again if our needs change in the future. Thank you again, Charlie!"
March 01, 2020"Thank you Charlie for being professional and efficient!"
February 29, 2020"Charlie was very friendly and professional!"
February 22, 2020"Great customer service from Charlie! Highly recommend."
February 21, 2020"Charlie Gotski was very helpful. Made things very easy."
February 15, 2020"We're looking to get a storage unit for the first time. the place is clean and looks great. Charley was extremely knowledgeable and helpful."
February 08, 2020"Excellent facility, and a true professional at the front desk, Debbie Maddox, was an extraordinary help in every way. Superb customer service!!"
February 03, 2020"Charlie Gotski was a pleasure to do business with. Quick, reliable and friendly service!"
February 01, 2020"Charlie was extremely friendly and very helpful! Thank you for making this transition ready and pain free!!"
January 17, 2020"Find Charlie!! Hes the one you want to work with. Hell be thorough in explaining everything you need to know. Amazingly clean facility!"
January 11, 2020"Charlie did one hell of a job. Good friendly service."
January 04, 2020"Charlie was great to work with. He had a positive customer centric approach and he was very helpful. I would recommend this person and this facility."
January 04, 2020"Charlie wad very attentive and helpful"
January 03, 2020"Rented a Unit with Charlie, he was very helpful and professional."
December 29, 2019"Indoor climate control storage. Yay. Nice staff. Office open 7 days a week. Indoor loading area"
December 29, 2019"Charlie was extremely nice and friendly. It was a great experience and definitely recommend life storage!"
December 27, 2019"Charlie helped us out so much with our storage unit"
December 27, 2019"Keep it up. Nice to walk away from the company so impressed"
December 23, 2019"Charlie was pleasant and friendly. Office was clean and organized. Went above and beyond with his service. Great place!"
December 14, 2019"Charlie made my experience with life storage very easy and simple. Wonderful customer service."
December 14, 2019"Absolutely amazing customer service Charlie the gentlemen who took care of me was incredible ! very helpful going WAY !!!! above and beyond very pleasant experience would recommend to anyone !!!!!"
December 12, 2019"Charlie gave me amazing service really friendly and happy to help."
December 11, 2019"Great Storage Unit. Ive been a customer for a couple years. Debbie was able to help me get my storage unit sorted out. Strongly recommended storage your things here at a reasonable price. =M<þ=M<þ"
December 10, 2019"Debbie Maddox did an excellent job helping us with the plans to open new storage for me and closed the storage for my son. Thank you = "
December 10, 2019"Charle the person the help me Im like the wey they helpin thannk yo"
December 06, 2019"Mrs. Debbie was amazing with helping me"
December 03, 2019"I even came in a day early to get a unit. Charlie was great!! Excellent customer service!"
November 26, 2019"Great manager. Not trilled about keltic guy. Stop raising prices!"
November 24, 2019"The facility Manger Debbie is the BEST!!!! The faculty is very clean and has a very large garage. Everything is indoors. I have always had a great experience at this facility!! I recommend this facility to any looking storage. Ask for the store manager, Debbie."
November 14, 2019"I just rented a storage space and the experience was great. Everyone is right ask for Debbie."
November 14, 2019"not marked well on outside of building to help getting in the correct door closest to the unit you need to visit"
November 11, 2019"Great experience with Charlie at Life Storage"
November 09, 2019"Terrific place"
November 05, 2019"Charlie was very helpful and was able to answer any and all of my questions!"
October 15, 2019"Great location to work with!! We have an office suite with wifi included and a climate controlled storage unit for our business , Budget Blinds of Batavia. This location receives all of our shipments and puts them in our unit so we can focus on getting more business. The facility is kept clean and the front office staff (Debbie and Charlie) are very helpful and professional."
October 12, 2019"Charlie greeted us with a great smile and positive attitude! Was very helpful with my first time renting a storage unit. I was very pleased with excellent customer service! Thank you Charlie, keep up the great work!!"
October 05, 2019"everything is going well."
September 25, 2019"Been a customer the past 4 years and everyone, Melissa, Debbie and Charlie have very good to do business with. Very helpful and customer friendly."
September 22, 2019"Just got a storage and the experience was great. If you need a storage GO TO LIFE STORAGE. AWESOME PLACE."
September 17, 2019"I think this the best place to come i was so happy when i came into i will send family and friends here thank y'all"
September 17, 2019"Very clean and safe! Staff is very pleasant to work with."
September 07, 2019"charlie gave great customer service."
September 06, 2019"Helpful staff, neat office, clean storage area"
August 25, 2019"Overall, great experience. Easy process to set up. Everything was laid out in a clear, professional manner. Facility is well-maintained and I felt my belongings were safe and secured. It was my first time using Life Storage. I would use your service again and would highly recommend your service."
August 24, 2019"Charlie did an Excellent job, was very helpful and was very patient with me. great job Charlie !!!!"
August 23, 2019"Charlie was extremely courteous and helpful made process so easy!!!!! Thank you"
August 23, 2019"Debbie was wonderful to deal with. Helped me out right away when I had a problem."
August 20, 2019"Charlie did a great job showing me my options and getting me my storage unit"
August 17, 2019"Went to this facility to rent a storage unit. Worked with Chuck who was very knowledgeable and helpful. He answered all my questions and explained everything wry well. I highly recommend this place and also ask for Chuck"
August 17, 2019"Debbie was very nice and helpful through my process here."
July 20, 2019"Great customer service!!!!! Thank you Debbie."
July 12, 2019"very pleasant experience"
July 06, 2019"Been a customer since 2013 excellent service I had with Debbie Maddox taking care of me :)"
July 03, 2019"I recommend Life Storage on Randall Road. Excellent customer service, and a very clean facility. You will not be sorry."
July 03, 2019"Great customer service. Thank you!!!!"
June 28, 2019"Clean and well kept place! Debbie is very friendly/helpful!"
June 27, 2019"Never had a storage unit before and was pleasantly surprised at how great it was to have a clean facility to store my valuables."
June 23, 2019"I highly recommend Life Storage at 1650 Randall. Debbie the Manager is awesome!! I received excellent customer service and the facility is clean. I will definitely send my friends and family to this location. Thank you Debbie!!"
June 21, 2019"The store manager is extremely helpful and kind. She didn't waste any time with finding me what I need, and she was extremely friendly during all of it. Awesome location for where I live."
June 21, 2019"I would highly recommend this place for your storage needs. Very polite and quick service. Associate manager Charlie Gotski is amazing, informative and polite definitely deserves 5/5 stars."
June 06, 2019"Charlie had the best customer service and great attitude thank you for being so helpful"
May 25, 2019"Terrific experience with setting up the details of my storage locker. Charlie was great! He was very professional and knowledgeable! The facility is wonderful. Very happy!"
May 25, 2019"Charlie was awesome! Great customer service and super helpful!! It was an awesome 6 years with life storage!! Thank you life storage!"
May 18, 2019"Charlie was fantastic in helping us get started with our unit. Amazing customer service! Thank you, Charlie!!!!"
May 12, 2019"Charlie Was Awesome! Best Customer Service! We Got Our 2nd Unit Because Of How Pleased We Are With Everything He Has Helped Us With!"
May 12, 2019"Charlie Gotski is really good at customer service!"
May 10, 2019"Debbie was absolutely wonderful! This was my 1st time using Life Storage and i was very pleased!!! Very clean facility, and great customer service!!"
May 10, 2019"Debbie did an excellent job of explaining everything and how everything works."
May 09, 2019"Great storage =M"
May 07, 2019"My first experience for storage rental. Debbie made it a good one. She was very patient. She is a very good customer service representative.. patient!! Thank you so much."
May 06, 2019"Great Customer service! Debbie is always very nice and helpful!"
May 03, 2019"Debbie was very nice and helpful, and answered all my questions. She made the process simple and easy"
May 03, 2019"Debbie was very nice and very informative of all of my options and specials for my unit. Great customer service! She helped make a hectic situation, easy."
May 03, 2019"Charlie was very helpful! Facility is huge and with code access, flexible to get to your storage unit easily on your own schedule, not only when the office is open. Thanks Charlie!"
April 27, 2019"I'd come in there "A LOT" and I called in "A LOT" to speak with them for different reasons such as for my bill and upgrading and downsizing and upgrading again and again, many numerous times. I have used numerous different storage facilities over the years and this was BYYYY FARRRRR the best, well kept, the nicest, friendliest and most patient people, best storage company that I have "EVERRRRRRR" had the pleasure of doing business with. I relocated and got a different well known company's storage unit that is closer to my new home... but I swear if I could pick up the Life Storage #554 1650 N. Randall Rd. Aurora, IL facility along with their workers (DEBORAH and CHARLIE) and plant them all somewhere near my new home so I can continue using them... I WOULD!!!!!"
April 24, 2019"Excellent site management. Very clean and well maintained. I would use you again."
April 23, 2019"Charlie was amazing and answered every question I had possible. Showed excellent customer service! Had a great experience! Thanks =O<þ"
April 20, 2019"Charlie was awesome, made the rental process super easy and transparent."
April 19, 2019"Charlie was very pleasant and showed great customer service."
April 19, 2019"Very frendly staff!! Good truck available, Charlie was very helpfull. Totally recommend this location!!"
April 18, 2019"Today was the first day I ever rented a storage unit. Charlie was the one that helped me out and he was AMAZING!!!! I cant tell you how knowledgeable he was and helpful he was. The entire process was very quick and before I went they let me know what I needed and I was in and out in less than 15 minutes with a smile on my face and the assurance that my property will be safe. I recommend the life storage on 1650 N. Randall Rd. highly! Be sure to ask for Charlie though, youll know who he is because hes the one who will make you feel right at home."
April 12, 2019"A clean, professional facility that I would highly recommend. Charlie was honest and wholly personable from the moment I walked in, and assisted me with any issues or questions I experienced."
April 07, 2019"Friendly, professional and secure. I love this place! I stored my things here several years ago amid a long distance move. Debbie, the manager was so helpful. I was thrilled to see she is still here and helped my mom get set up with storage for her downsizing. I love that you can drive in - no weather worries for moving things. A woman came in to drop of shredding (for a small fee) while I was there. One stop and you are done. I can't recommend this place highly enough."
April 06, 2019"Debbie and Charlie were super helpful. Got my space right away and they told me how to sign up online for a discount and a free month."
April 06, 2019"Ive been a client with North Aurora for some time now. Debbie and Charlie are so easy to work with. They go above and beyond every time I come in."
April 03, 2019"Debbie Maddox is very personable and professional services are excellent"
April 03, 2019"Leased a unit yesterday with Debbie and could not be more pleased. She was friendly, helpful, and made the process smooth and efficient. Had first checked out Public Storage down the street, and the difference between the two facilities was night and day. Highly recommend this Life Storage location!"
April 02, 2019"I love my service representatives. Debbie Maddox andCharlie Gotski are always so helpful. Your company is very fortunate to have them."
April 02, 2019"Charlie was quick personable and made everything easy for us. Which is appreciated after a long 3 day drive from florida. Appreciate and the facility looks clean and secure."
March 29, 2019"Great customer service"
March 25, 2019"Charlie was excellent! He was very informative and explained the rental process very well... I will definitely rent my storage unit from him now and for future rentals. 5 star service. Thanks Charlie"
March 23, 2019"Charlie was very helpful & polite. Answered all our questions & made us feel very comfortable storing our possessions there. He is also a easy going guy that was very cool to talk to."
March 22, 2019"Debbie was extremely helpful through the process! Great experience"
March 19, 2019"We couldn't be happier with the service Charlie provided us today! He was kind, courteous, and expedient in helping us upgrade our storage!!"
March 16, 2019"I just rented a unit at life storage. Thank Debbie for the great service."
March 13, 2019"Charlie is great to work with!! Very clean facility"
February 22, 2019"Debbie at Lifestorage was phenomenal!!! She was very professional and courteous. She presented our storage unit graciously and answered all my questions compassionately. Debbie was a very pleasant and a joy to complete my needs. Thank you Debbie and I pray for a lengthy stay at Lifestorage!"
February 18, 2019"Debby and Charles are great people and great representative's of LifeStorae. I don't think you could find better employees."
February 16, 2019"Miss Debbie and Mr. Charlie are my angels! They both were so very helpful and considerate and made me feel like a life-long friend as they helped me through the trying time of emptying my father's storage facility after his passing. And beyond the personal side - over the past few years of coming here to gather odds and ends for my father, this facility has always been clean and well lit. They take great pride in maintaining the facility. And the office is always open in its posted hours. Even when I missed a couple payments, Miss Debbie would call me personally and gently ask if I could make a payment, never making me feel that I inconvenienced her in any way - which of course I had! But she would just kindly ask if I could make the payment and didn't ever make me feel bad about having missed it. As I said - these people are angels! I would become lifelong friends with them if I lived nearby!"
February 07, 2019"Miss Debbie and Mr. Charlie are my angels! They both were so very helpful and considerate and made me feel like a life-long friend as they helped me through the trying time of emptying my father's storage facility after his passing. And beyond the personal side - over the past few years of coming here to gather odds and ends for my father, this facility has always been clean and well lit. They take great pride in maintaining the facility. And the office is always open in its posted hours. Even when I missed a couple payments, Miss Debbie would call me personally and gently ask if I could make a payment, never making me feel that I inconvenienced her in any way - which of course I had! But she would just kindly ask if I could make the payment and didn't ever make me feel bad about having missed it. As I said - these people are angels! I would become lifelong friends with them if I lived nearby!"
February 07, 2019"Just rented our storage unit here. Not only was Charlie helpful, he made what could normally be considered a pretty boring experience actually fun. Also, he was nice enough to show my fiancé and I many options before we decided what unit to go with. Great job!!!"
February 02, 2019"I locked the unit incorrectly once and was called to let me know the unit was not locked properly . I really appreciated that??"
January 23, 2019"Yes, I believe that Charles and Donna are the names of the associates that are normally in the facility when I come in to make my payment and they are always very friendly, professional. Always upbeat. The store is very clean, well kept. If the rest of your employees nationwide are like Charles and Donna your company is represented in an excellent manner. Thank you."
January 18, 2019"Nice & affordable units... Climate controlled... Wonderful staff..."
January 17, 2019"The customer service from Charlie was excellent. No issues and went smoothly."
January 11, 2019"Charlie was a very helpful, caring, and joyful employee. He walked us through the whole process and we felt comfortable the whole time. Thank you Charlie!"
January 05, 2019"Great staff"
November 26, 2018"Life Storage has great storage areas, easy access and friendly people to help"
July 20, 2018"Debbie was a really kind helpful person , always smiling and willing to help,she’s the best and I definitely recommend Life Storage ."
May 25, 2018Features & Info
Extended Access Hours
Even when our office is closed, you can access your space! All you need your personal access code at the keypads - no appointment needed.54' Truck Access
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.Hand Carts & Moving Dollies
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!Serving Chicago, Aurora and Mooseheart
Our self storage facility on N. Randall Rd. is located south of the Chicago - Kansas City Expy (Toll Road), between Sullivan Rd and Sequoia Dr, near Randall Park. Click here for directions to this Life Storage.
At Life Storage Facility #554, we offer great property security systems and clean, affordable storage units to rent for the residents of Mooseheart, Sugar Grove, Eola, and other neighborhoods in Aurora, IL. Call us with questions, reserve online, or click here to compare other storage units in Chicago.
Store Office Hours
- Mon: 9:30 am - 6:00 pm
- Tue: 9:30 am - 6:00 pm
- Wed: 9:30 am - 6:00 pm
- Thu: 9:30 am - 6:00 pm
- Fri: 9:30 am - 6:00 pm
- Sat: 8:30 am - 5:00 pm
- Sun: Closed
Facility Access Hours
- Monday: 5:00 am - 11:00 pm
- Tuesday: 5:00 am - 11:00 pm
- Wednesday: 5:00 am - 11:00 pm
- Thursday: 5:00 am - 11:00 pm
- Friday: 5:00 am - 11:00 pm
- Saturday: 5:00 am - 11:00 pm
- Sunday: 5:00 am - 11:00 pm
Rental Requirements:
- Insurance required
- Storage insurance available (third party)
- $32 admin fee
- Payments due monthly, with a minimum of one month rental
Payment Options:
- Cash
- Check
- Visa
- Mastercard
- American Express
- Discover
- Auto-payment