Customer Reviews - Life Storage #563, South Chicago Heights
We at Life Storage want to maintain the best storage facilities in South Chicago Heights, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Rochelle is AMAZING she is very friendly and personable in times of having to relocate and bring your belongs she made me feel so secure that my items would be safe. Very clean facility. Keep that beautiful smile on your face you are a ray of sunshine."
"If you are looking for a clean safe and affordable storage, Life Storage is the right place! I had the pleasure of being helped by Rochelle, as her customer service skills were amazing, as that is not a thing of todays world. She was very helpful and knowledgeable of the units and covered everything I needed to know for my storing process. I really appreciate her and her warm friendly atmosphere and great attitude! Highly recommend this storage facility!"
"I was in need of a storage space closer to home and for my business. This facility is clean and tidy. I met Rochelle and she made the environment very welcoming. She took me on a tour and worked to get me the best affordable rate she could find. The facility is gated and was just what I was looking for."
"Rochelle is the bomb! Talk about a wonderful person who truly loves her job and treats you with the upmost respect. You know she cares when she does everything she can for you no matter how long the process is. Definitely recommend this location for anyone interested in getting a storage unit. She’ll make your day go from being straight up horrible to the best day by just getting a unit with the amazing personality she has. 100%. Give this girl a raise!"
"Rochelle was outstanding with her customer service skills. Friendly,, polite listen with understanding and very informative from start to finish which made my move in easy. My first storage unit ever. Life storage is doing great things with the help of Rochelle."
"We just rented our 2nd space at this facility.
It is convenient, clean and safe.
The shining star at this location is Rochelle the store manager. She was exceptionally helpful and professional!! We really appreciate how helpful she was! Don’t hesitate to rent from this
Location. We are senior citizens and Rochelle was a delight to work with!"
"I've used plenty of storage units but this Life Storage is the best. Rochelle Davis the manager was great. She was extremely knowledgeable. She listened to our needs and was able to suggest and execute the lease of the perfect unit. The process was fast and easy! Thanks Rochelle! Great job!
"I love Rochelle. I was so Comfortable after talking with her and meeting her. She’s so easy to deal with. Very understanding and helpful if there are ever any issues or questions. The first time I visited before I chose the storage unit I was amazed at how clean not only the office area was but the storage area as well. I was sold after the tour and the help of
"The manager Rochelle has the ability to make you feel like family. She treats every customer with care. The company has to know what a gem they have there. I hope they treat her right as good help is hard to find. Trust me, I know first hand. Thank you Rochelle, your smile alone helps me know my day will be better after i leave my storage or pay."
"The South Chicago Hts. location is the BEST, Ms. Rochelle was fully knowledgeable of all products & even provided a mask for my protection
one word people “AWESOME” !!!!!
THANK YOU for your professional service, your district mgr should be proud!!"
"This place is thee best! The manager, Patricia made us feel so safe and like a family. I searched around for other storage units but didn’t get even half the service I get here! Definitely recommending to all my family and friends!"
"Love how clean and professional this place is. I recently rented out a storage from here, because i was recommended & the woman in the front office was so helpful and nice. I was nervous about putting my valuables in a storage but she really helped ease my worries. I am going to be a customer here for a long time :)"
"My wife and I leased a space here for six months, after relocating to the area from out of state. From start to finish, Rochelle and her team were phenomenal in getting everything set up for us at a really great price! We never had any problems with our unit and the staff was always friendly. The grounds were always clean and during the winter months we didn’t have any rodent issues which was a major concern for us. I would highly recommend this location if you’re looking to store your items short-term or long-term."
"I was looking for a storage place where I knew my things would be kept safe and clean. I walked in and spoke with the manager Rochelle, and she made me know that this is the place for me! I appreciate it. Thank you!"
"I have been a Life Storage customer for more than a year and am very pleased. For the past few months, I have stopped in the office on my way to my unit. I was greeted with a warm welcome by Rochelle Davis every time. She answered any questions I had and assisted me with making my payments. She's professional and and very helpful. I'm sure my wife and I will see her on our next visit!"
"I highly recommend this Life Storage location, if you’re looking for a nice, clean, secured unit to store your things this is the place! What I truly love is the fact that the Manager *Rochelle* was not only beautiful, but had a beautiful personality, with the best customer service that you should get with any business! Thank you for that! Don’t always get that type of services!"
"Ms. Davis has been working with me because of the covid-19 lost my job and she didn't let my storage get closed she worked with me and I just want to say that if all the customer service representatives are like her this company is going to thrive very very long keep hiring Associates like Miss Davis"
"This facility is meticulous maintained since new management .... the staff is very friendly and professional and they go out of there way to help u an any way ... I have rented from a quite a few storage facilities and by far this place and staff is stellar... feel free to tour the place and see for yourself ....ms Davis is The manager and she is awesome ...I was helped By her with boxes of all sizes o purchase as well as rope and tape All in there in house store..... and the option of having a 18 wheeler get in and deliver to my unit... what was remaining from a big move That I didn’t want left at my New home to prevent clutter .... satisfaction is guareenteed see for yourself ......."
"This is a great space to store stuff. I used a 10x25 and was able to store a 3 bedroom house and more! The staff are also extra nice! To be honest this is my 4th time using this storage facility I have referred them to family and friends who have stated that they feel the perks of this place over others is the cleanliness, operation times, price, and great staff."
"Good storage place with fair prices and excellent customer service. Would have given 5 stars but front gate was not operational first few days after we rented our storage space. Rochelle was an absolute pleasure and was very courteous in working with us for moving in and out dates and times. Would recommend highly and will also be using again if needed."
"I rented a unit from this location and must say that it was a pleasurable experience. The Mgr (Rochelle) at this location is very personable and was attentive to my needs and concerns. Life Storage is very fortunate to have such a dedicated and caring employee to represent their brand. Great job!"
"I had a great experience at the south Chicago heights location. I have to say Rochelle has the best customer service ever. She was so nice and helpful. She was quick with everything. I will refer others to this location. Very Clean location... I love my experience"
"I've had a storage unit at the South Chicago Heights location for many years and the staff has been very helpful with great customer service, especially the store manager Rochelle Davis. Rochelle was extremely helpful in answering my questions with a smile."
"Thanks to the staff at life storage, particularly Rochelle. She helped me to get the storage unit that best fits my needs, answered all the millions of questions I had without hesitation. Once walking out of there I felt 1000% better about choosing Life Storage to store my belongings. Thank You Rochelle and Life Storage your guys are awesome."
"Chris is extremely informant and willing to assist in any matter. Our storage unit was broken into a few years back and he immediately jumped on the problem and helped my family and I secure our unit.
"Rochelle was friendly and professional. I decided to rent at the South Chicago Heights location because of her. The manager was working the day I returned. He was also very friendly and gave me professional service. I am extremely happy that I rented with Life Storage. Thanks, KLM"
"Chris and his team were very helpful. He took the time to explain my options and was so thorough I purchased additional items from him. The facility was clean, they were organized and prices were fair. Highly recommended."
"Have had my stuff here for a few months now. Came her on 7/2/19 to remove a few items from my storage unit. Upon moving items one of my glass tabletops broke and shattered across my unit and in the walkway. Chris, the store manager, was amazing! He assisted me promptly and offered to clean it up. Amazing customer service!!!"
"Very clean and neat. No signs of pest. Rochelle is a joy to work with. The process was seamless and stress free. This place is very welcoming and I feel as if I am leaving my items with trusted family."
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Chicago, South Chicago Heights and Chicago Heights
At Life Storage Facility #563, we offer great property security systems and clean, affordable storage units to rent for the residents of Chicago Heights, Ford Heights, Sauk Village, Park Forest, and other neighborhoods in South Chicago Heights, IL. Call us with questions, reserve online, or click here to compare other storage units in Chicago.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 10:00 am - 4:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Facility Access Hours
Monday: 5:00 am - 11:00 pm
Tuesday: 5:00 am - 11:00 pm
Wednesday: 5:00 am - 11:00 pm
Thursday: 5:00 am - 11:00 pm
Friday: 5:00 am - 11:00 pm
Saturday: 5:00 am - 11:00 pm
Sunday: 5:00 am - 11:00 pm
Storage insurance available (third party)
$32 admin fee
Payments due monthly, with a minimum of one month rental