A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
We at Life Storage want to maintain the best storage facilities in Atlanta, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Cevron's positive energy radianted, very informed of services and other locations. Very pleased upon initial move-in w/Mike's customer service as well. In future if needed will choose your units over any other in this business. Very pleased🙂"
"Extremely helpful staff! I have had two different storage spaces here over the past 3 years and I have never had any issues with security or accessibility. The staff is amazing and has always been extremely on point with their knowledge. Nice and clean and everything smells good!"
"I had a seamless check in with the front desk . He assisted me and directed me of navigation throughout the building . Cevon was amazing help . Hope he sees this !"
"The staff member working for the past couple of days has been absolutely rude and very pushy. First, the doors said “open” but they were locked on both sides (main entrance as well as next to the elevators). I finally get the guy to help and and he is rude and while I was still asking questions, he was trying to push me out the door while I was still trying to ask him questions. “you need to do this outside, we can’t have you in here for longer than a certain time.” I hate to leave negative reviews but I’ve felt with the same man multiple times and same result. I like the location but if you ever need help, apparently you’re only allowed to be in the room for literally a minute. Absolutely awful staff member."
"This is the first Life Storage location that I’ve been with. I love the security and I really appreciate the service and care of the staff. I’ve encountered only three employees here so far and they were all great especially Mr. Cevon. I really appreciate the time he spends explaining to each customer with clear detail what to expect and what services are provided. I’ve even seen him running around to catch up with customers even to say hi and check on familiar customers almost as if he cares about people and their experience. Who knew that was a thing🤷🏾♂️."
"Just finished talking with Cevon and he was so informative, calm and helpful, he (temporarily) made me forget that I’m in a mad dash to get my things moved. Being stressed and in a rush, it’s so nice when you encounter this kind of customer service- and on Black Friday too! I already feel great about making the choice to store my things here."
"This location is hands down the WORST ever experience I've ever had with a storage facility I have ever used. The manager is very incompetent, untimely, and unhelpful.
The first day I used to their moving truck, and it broke down at my house literally an hour later. As I was calling the office to figure out what to do, the manager was very unhelpful as he was making it MY job to contact the insurance company, towing services, etc.
Who wants to do all that extra straining whilst moving an entire house? It was a nightmare.
So once moved in the facility, I began making payments online. All of which were sent back which led to a late fee AND a $30 fee. After speaking with my bank I was told they never w an attempted to withdraw a payment.
Lastly, I had my own renters insurance which I provided the day of move in, just to still be charged $14 a month.
It's been a headache."
"Cevon was lovely and extremely helpful. Helped me move into a storage unit with ease and answered every question or concern I could possibly have. He was insightful towards the leasing agreement. I highly recommend requesting for him to assist you with moving in."
"Cevon was a wonderful help. Very knowledgeable and friendly. He really made the process a breeze and is even pretty funny. I'd recommend the company and him to anyone. Best service I've seen in a while."
"I have been trying to cancel my unit for a month, but they refuse to cancel it. I vacated, took my locks off, talked in person to someone in the on site office 3 different times. I filled out the intent to vacate form and gave it to them. I followed up with phone calls which they don't answer or return, left them voicemails that I want to cancel. I've emailed them twice about wanting to cancel. No response, and now I'm getting emails that my payment is late, and they've added a late fee. Do not ever do business with this company. They won't cancel your unit if you want to leave."
"Jerome was so great! His professionalism, knowledge, and patience with us customers was above the rest. He was able to meet multiple needs for us all as one employee in the office. This shows his dedication to meeting the customer needs. I will definitely be back because of this level of management."
"POOR CUSTOMER SERVICE FRONT DESK ATTENDANT HAS A ATTITUDE. GAVE INCOMPLETE DOOR CODE AND WRONG ELEVATOR FLOOR CODE. HE NEEDS TO BE RETRAINED IMMEDIATELY OR LOOK FOR ANOTHER JOB."
"CUSTOMER SERVICE IS TERRIBLE. AND MGMT PLAYS GAMES WITH THE KEY CODES AND ELEVATOR ACCESS CODES. THEY DON'T GIVE YOU THE CORRECT NUMBERS. AND YOU HAVE TO GO BACK AGAIN AND AGAIN. WE ARE HIRING SHOULD BE THERE NEXT ADVERTISMENT."
"When I walked through the door A young Gentleman by the name of Jerome was very kind and sweet hearted. He was very informative about the selective units that were available To fit my house hold size. The reviews don't lie, it's very clean and spotless I must say. I would recommend you all coming here."
"I truly appreciate the staff and especially the manager Cevan he is the Best, superb customer service. My fellow Sorority Sisters pride ourselves on serving the community well the Life Storage Staff in Midtown Atlanta provides Stellar service to us. The lovely ladies of the Atlanta Alumnae Chapter of Sigma Gamma Rho Sorority, appreciates you for 6 great years and two storages later and we are expanding to a larger unit at Life. Thanks so much!"
"This was my second time using Life Storage on 14th St. I had to use them at the last minute, and it was after hours. I was really impressed because I was able to do EVERYTHING online, including pick out my unit, and get my code!! The lock was in a sealed package inside the storage unit with the keys, and it was ready to go! How efficient was that! And to top it, the unit I chose was a little small, but the Manager just happen to be on site, and informed me there was a larger unit available. I got the larger unit, and he refunded me my cost for the smaller one that wouldn't work. This will be my go to Storage for all my temporary needs. They haven't let me down yet! I'm impressed by how you can do everything online and not even have to go in! Worked out great again!"
"Amazing service and my things were kept safe. I also love the security measures and a great price. I highly recommend this place to store your things."
"Such and great and convenient location. Nathan was such a great help and he gave me an in detail tour of the place and I was able to find my new storage space. I am very happy with my experience so far."
"This storage unit at #407 building off of 14th st given me the best.service by far after a issue with size I was able to.switch out.be refunded with ease. Thanks Cevon."
"I’ve had a unit at this facility for over a year and never had any problems. Cevon just helped me get into another unit with ease and also helped me save some money on the second unit due to the fact they did not have a larger unit for my needs. I am very pleased and would recommend this location for your storage needs."
"Love this storage location! In a very convenient area, and the staff ensures that you are well taken care of!
There was a mixup in my original storage unit size. I called the storage and spoke to the Assistant Store Manager, Lawrence. He was pleasant, knowledgable, and efficient. I was able to transfer to a larger unit with ease and no hassle. This made my transition go very smooth, which always makes for a happy customer."
"Nathan assisted me and he was great!! He was super quick and efficient with my transfer! I have so much furniture and I needed a bigger storage asap. He got it done!!!!"
"By far the best storage facility experience I’ve ever had. Don’t waste your time at other companies. Life storage has amazing customer service and no hidden fees or tactics to get you in the space then jack up the price (like public storage...do NOT use public storage...they increased my rate 4x in the first year to almost triple my initial rate!!). Life storage also has great clean facilities and I always felt safe as a woman there going to my unit after hours."
"Nathan, was a pleasure. Played the gospel music, which calmed my stress. Great customer service, conversation, just a great employee. He instantly grew on me. I'm glad I met him. Thank God for people like him."
"My experience at this Life Storage location was very quick and pleasing. I was helped quick by Nathan and was able to get my storage in no time. It Very Satisfying experience ."
"Great location, great service! I’ve been renting a unit from this location for many years and it’s always been clean, safe and well-run place. Nathan assisted yesterday when I down-sized to a smaller space - I really appreciated that I could get everything taken care of in one visit. Well done."
"Not a fan management is a very most sneaky little man with a god complex.plus it's kind of dirty.it is ok I guess besides that.personally I wouldn't recommend it but I wouldn't say it's bad either.just that I had a bad experience.the manager is a real creep."
"Amazing place to store stuff plenty of space friendly staff I was able to store all my clothes bookshelves and personal items and the staff is super friendly would definitely recommend"
"Cassandra was a joy to go through the process with. She made sure I was well informed and took time helping me find the right amount of space for me and my things. I appreciated the positive energy and will most defiantly recommend this location in the future."
"Extremely friendly, extremely helpful. We always get help with anything that has to do with our storage space, and possibly anything else. The guy working behind the counter is so personable and friendly. Treats you like a good friend that you've known for a decade."
"Very easy to get in and out, good security, and a great guy that works the lobby office. Such a nice guy that it's almost like he's been a lifelong friend or something. The guy behind the counter helped us get our bill straightened out and helped me get my stuff straightened out for online billing. He's so great with customers they need to give him a raise!"
"I thought the reviews were almost too good to be true, but after moving my stuff I get why they have such a high rating. Excellent service, reasonable rates & clean facilities. The only thing is that the space was much smaller than I expected so make sure you actually measure everything. Also, there is a $12 extra charge every month for insurance."
"Cevon helped me through the whole process and made it really easy to get moved in. He really went out of his way to help get me and I will definitely be coming back to this location anytime I need to store something!"
"From my initial contact with the Atlanta/14th St location, I have been absolutely pleased! Cevon has been the most professional, kindest and helpful person I've encountered. Because I am constantly traveling out of state, I have had to rely on Cevon's expertise these last several months. He is irreplaceable! My experience with this location (and under Cevon's mgmt) prompted me to advise my son, in NC, to use Life Storage when he was making a move this past month! Thank you, Cevon, for all you do!!!"
"1st time using Life Storage and the experience and service overall and specifically this location has been great. The manager Cezon has been very helpful in answering any questions I may have."
"The staff here is awesome: they made it so convenient to accommodate me with my storage. I love the fact the first month is free, you can’t beat that. Other places I called didn’t have that special. I’m so glad I find this storage..it’s the best!!! Nice location to in a great area."
"I had to get two units until my house sold. I really loved the climate controlled atmosphere. The attendants were very helpful and really made the experience a smooth one."
"I reserved a unit online over the weekend. Received a call from a lady employee stating that it was being held and what time was I arriving. I gave her my answer and I was on my way. Once I arrived, the door was locked and it was a man with a strong accent telling me that I couldn't come in and that he was going to have to send me a link. Then after I finished paying for my unit I'd have to meet him around back. Huh?? I immediately called other Life storage locations to get reservation info and none of the stores stated that I had to stand outside to pay for my reservation and go around back. I spoke with 2 different employees at this store upon going to the storage and no one mentioned a link. This was the manager at this 14th Street Atlanta location treating customers like this. How disrespectful and rude. I paid for a unit at a totally different brand. Extra space storage. They were very nice."
"Reserving the unit was quick and easy. All forms were done online and at the arrival of my unit, everything I needed was there. There is ample parking and everything was clean."
"They will put an extra lock on your storage without ever notifying you if you have a late payment. Money hungry and don't really care about the customer."
"Huge HUGE thank you to Cevon here at Life storage. Hes been such an amazing help with the my entire storage process from start to finish. I no longer stay in ATL and Ive been trying to get my furniture back to CA for some time now and every time I think I have it all situated something happens, but through it all Cevon has been very patient and his customer service exceeds my expectations every single time. If youre looking for somewhere to store your items this SPECIFIC location is the spot! You will definitely be in good hands!! Thank you all again"
"Cevon is an amazing guy! I went there twice and both times he was willing to help me print out papers for a different purpose completely unrelated to LifeStorage and it was so helpful because Im from out of town and dont have a printer! I couldnt ask for a better customer service. Cevon, you put the life in Life Storage :)"
"Absolutely the best customer service from Cavron (front desk attendant) super friendly, informative and enthusiastic to help you! He called multiple sites and checked prices for me to get the very best deal for my needs. Wonderful human and axe my process so much easier.
The facility at 14th street location is very clean, lots of lights, security cameras and easy to access. Very impressed. Thank you so much"
"Kevon was so amazing and friendly and helpful in making my arrangements as smooth and effortless as possible for me!! Yay Life Storage. So happy I chose this place over others!"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Atlanta and Home Park
Our self storage facility on 14th Street NW is located west of the Horace E. Tate Fwy, between Northside Dr NW and Howell Mill Rd NW, near Robert C. Williams Paper Museum. Click here for directions to this Life Storage.
At Life Storage Facility #407, we offer great property security systems and clean, affordable storage units to rent for the residents of Home Park, Bankhead, Berkeley Park, Hills Park, and other neighborhoods in Atlanta, GA. Call us with questions, reserve online, or click here to compare other storage units in Atlanta.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Mon: 6:00 am - 10:00 pm
Tue: 6:00 am - 10:00 pm
Wed: 6:00 am - 10:00 pm
Thu: 6:00 am - 10:00 pm
Fri: 6:00 am - 10:00 pm
Sat: 6:00 am - 10:00 pm
Sun: 6:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
