Storage Units near Midtown in Atlanta, GA 30312

"The team at Life Storage on Decatur Street has always gone above and beyond for me and provided excellent customer service! I visit this Life Storage location every single day for business purposes, and Charles Dowden and the entire staff are dependable, helpful, and responsive. It is so nice to know that all I have to do is call, and Charles will be there to answer and assist me with anything I need before or after I stop at my storage unit. As someone who is always on the go, he has saved me so much time and always greeted me with kindness. Lastly, I have always felt very safe at this unit and I feel like their security is excellent."

"The associate Manager Charles Dowden is always very helpful, knowledge, and a great asset to life storage location 486 Decatur St. asset"

"Great location!! Mr. Charles and Mr. Nick are the coolest and so professional with providing customer services. If I could give them 6 ⭐️ i would!"

"Charles Dowden was a huge help! He was on the middle of helping another customer and still managed to get me in and out in record time. I’ve been a customer at this location for years and have never had a bad experience."

"I had to worst experience with this storage unit. Please do not store your belongings here. I'm in a process of getting a lawyer. I came to pay my last payment before moving into my brand new home and my storage unit was robbed. All my kids clothes, my clothes, my husbands clothes, all our TVs, a safe with valuable items, play station, our surround system, furniture and much more was taken. This put me in such a hole. The lack of communication with the store manger was horrible everyone act as if they didn't know anything the cops was called and cameras was rolled back and it's still an on going investigation. It took so long for even the insurance company to reach back out to me to assist with the burglary. I just cried I just couldn't believe it for me to pay a monthly fee and for my things to be taken. All I'm saying is just don't rent from them go else where."

"Good experience!"

"I really appreciate the store manager Nichols Hall and also the associate store manager Charles Dowden. These two guys do a great job and I appreciate all that do when I need service."

"I’ve used this place for the last 2 years & love it! I’ve always received great customer service. It’s clean, great air conditioning & and perfect location while I lived right around the corner. Hope to find storage just as nice on my move."

"I’ve used a few storage facilities for warehousing and this one surpasses all others in safety, cleanliness, and customer service. Nick and Charles, specifically, have been awesome and are always happy to lend me a hand when I need any help. Highly recommend."

"5 star service by Nicholas Hall! My partner and I were considering different storage locations and Nicholas was so pleasant and knowledgeable that we decided to choose LifeStorage. LifeStorage has very reasonable and competitive rental rates too!!!!"

"Temperature controlled and very clean. Much better than outside-access storage centers,band more reasonably priced"

"It's a good place, but my storage costs have doubled in three years"

"If you are looking for a safe/secure storage. LIFE STORAGE on Commerce is where you need to be ! Great staff interaction, as well as privacy !"

"It's not really a 5 Star location, due to there being no dumpster, and no restroom, but I'm still rating with 5 stars due to Brandon, in the office. My plate is full, to say the least, but when I called last week with questions about my billing cycle, Brandon knocked out my questions quickly and with a great deal of insight, allowing me to get back to my other obligations asap. Thanks, for doing a great job! We appreciate it!"

"Brandon is the best! Thank You"

"Great place to store your stuff. Good lighting, very secure and a great price."

"Despite the security codes to get in the gate, into the building, and even elevators restricting you to the floor your unit is on, beware! This place is NOT secure. I recently went to check on my things and found an unfamiliar, cheap lock only a step above a suitcase lock "securing" the unit. I have never missed a payment, I'm still listed as leasing the assigned unit. No one is on site to speak with and their telephone support will keep you on hold forever before they can simply leave a message with someone. I'm distraught, feel violated, and helpless. Not a great experience. Customers beware!"

"Very easy!"

"Great customer service."

"The office staff was really helpful with explaining the rental process. I was nervous, but they answered all my questions and conerns. Thank you for being such a big help!"

"Great location!!"

"Amazing and wonderful customer service."

"Very good experience! Easy to use facilities and friendly down to earth staff! Thanks Cassandra!"

"Casandra was amazing."

"Awesome experience. Thank you Cassandra!"

"Good experience good conversation"

"Great place. Very clean."

"I am in the process of moving from Michigan to Atlanta,Ga. Cassandra was such a big help with showing me which storage I would need. She showed me around and was a pleasure to work with. I will definitely be referring her to other people"

"Friendly Staff Convenient Location Clean Facility 5 Stars!!!!"

"Cannot say enough good things about Cassandra and Nick!! Polite, helpful, friendly and fun!! Everything you could want right here. 👍"

"Extremely helpful staff. Frank walked me through different storage units and got me set up with my own space very quickly and answered all of my questions about payments and parking. The parking lot is massive with indoor elevator access conveniently located directly in front of a loading zone for large vehicles."

"Cassandra was great in taking care of all of my needs. She was very detailed and knowledgeable."

"Very nice and clean establishment and friendly staff..."

"I enjoyed the customer service and time spent at facility!!"

"I’ve been leasing storage space from Life Storage for approximately 6 months. I’ve been very pleased with the security, the cleanliness of the property and the customer service. Cassandra and Nick are always available to answer questions and help out when needed. HIGHLY RECOMMEND!!"

"Very helpful staff"

"My unit leaked over the 2 years with some minor damage."

"WOWED!!!!🤩 Is the first thing, that comes to mind, when I think of Nick, the assistant manager, of Life Storage, near 486 Decatur St. Nick needs a raise, for how he went over and beyond the call, of his duties, to make sure all of my commercial cleaning equipment, was safely moved into my storage unit. Not to mention he locked it back for me! My man...(Denzel Washington voice)😊"

"Very nice facility. Staff seem like the were conscience on the epidemic.clean them self"

"Downhill since move in. Classic problem, the lease up team delivers the moon and the full property gets sold and new management cuts costs. On site manager does well keeping big problems at bay however, gone are the trashcans, half the light bulbs, music, access to the bathrooms and the AC seems 5 degrees warmer than when I moved in. Not to mention the price increases."

"Clean friendly facility"

"I highly recommend this location! Great space And great service! Very pleased!"

"Very clean. Nice size"

"I just moved into the Atlanta area, and I wasn't sure how I was going to get everything moved here. They made it such a easy, simple process. Thank you for the great customer service!"

"Cevon is an amazing guy! I went there twice and both times he was willing to help me print out papers for a different purpose completely unrelated to LifeStorage and it was so helpful because Im from out of town and dont have a printer! I couldnt ask for a better customer service. Cevon, you put the life in Life Storage :)"

"Casandra is the best"

"Cassandra is the most professional and empathetic manger. She went above and beyond went it came to my storage rental process. Thanks so much."

"Cassandra is such a wonderful person. Her customer service is excellent. My wife and I used Life Storage for over 3 years and during that time Cassandra was always attentive to any of our concerns or needs. Thank you Life Storage and a VERY SPECIAL THANK YOU TO CASSANDRA!"

"Facility is always clean, that's my #1 paramount. Plus they're nice in the office."

"Kwana was incredible. Would recommend renting here"

"Thank you Felicia!"

"New customer but love the secure property."

"Customer service here is great felicia showed me around and mobed me on with no problems all questions was answered as well very nice young lady"

"Always a pleasure doing business with Life Storage. Long time customer. Cassandra is always welcoming."

"Very helpful and pleasent knowledgeable staff."

"The service was excellent. The young lady who assisted my wife and mother in law, was knowledgeable and kind. My wife tells me her name was Cassandra Hardin. We appreciate your kind professional service."

"Wonderful customer service felicia showed me around and made it very easy to store my things... Very friendly service and clean storage place."

"Very secure"

"Cassandra was awesome and provided excellent service"

"Cassandra is the best, very friendly and helpful. The unit is easy to access, and secure. Highly recommend this location!"

"Beautiful facility and Cassandra was amazingly helpful. Clean faculty!"

"Nice facility."