Customer Reviews - Life Storage #42, Marietta
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We at Life Storage want to maintain the best storage facilities in Marietta, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Marietta (#042)
4.75 out of 5
based on 26 of our most recent Reviews
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5.0 out of 5
"Manager was very good at her job
Very pleasant personality
Knew her I stuff
I hope I can find employees like her"
March 20, 2019
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- Virginia from Marietta, GA
5.0 out of 5
"Tamika was helpful and terrific to work with. She assisted with the complementary truck rental and provided helpful advice relative to moving in.."
January 26, 2019
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- Anonymous from Marietta, GA
5.0 out of 5
"Store manager Terrence is a valued asset. Always helpful and calls when my payment is late. Non harassing but informative"
May 25, 2018
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- Arcelio from Woodstock, GA
4.8 out of 5
"Terence was fast and efficient . He explained all the details of the facility and was very professional ."
April 27, 2018
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5.0 out of 5
"Terrence was the literal embodiment of all these questions in your survey. He is so professional, and is a man of great integrity. You should definitely promote him. "
October 23, 2017
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5.0 out of 5
"Very easy and pleasant experience during a complicated time between moving out of a rental house and closing on the house I was buying. Much appreciated."
June 23, 2016
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5.0 out of 5
"Anne and Jason were extremely kind and helpful! They represent the company well and exhibit outstanding professionalism."
November 23, 2015
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2.9 out of 5
"After after paying for storage for 7 years I was charged $25 late fee for expired card on file when I put the associate can we do something about it she said there's not I can do then I have to ask my self why would i pay 110$ every month, You gays dont deserve it!
"
October 23, 2015
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- Rosella from Kennesaw, GA
5.0 out of 5
"Great job! Thank you for helping to make my life less stressful."
September 03, 2015
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- Nicholas from Marietta, GA
5.0 out of 5
"Anne is the best ? they always look after my Buisness needs thank u
"
August 19, 2015
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- Misty from Talking Rock, GA
4.4 out of 5
"The associate was very nice and the property clean. However the only reason I chose this storage company was for the free truck to move in and there were no trucks available. Therefore I had to also rent a truck. Other than that this is a very nice storage company. "
July 24, 2015
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4.9 out of 5
"It was almost too easy to deal with Uncle Bob's [Life Storage]. I have had horrible experiences with other organizations and was expecting similar treatment. Ann was great to work with. I felt like this is what it would be like if Disney ran self storage (only not as expensive.)"
July 19, 2015
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- Charles from Marietta, GA
5.0 out of 5
"Offered a reasonable price for the length of time I will need space"
May 26, 2015
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5.0 out of 5
"The process was smooth and quicker than I thought. The associate answered all questions and addressed my concerns. From the start everyone has been amazing and helpful. "
April 27, 2015
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- Siriporn from Marietta, GA
5.0 out of 5
"I was very pleased with the customer service provided by Jason when securing my storage unit. He was very friendly and knowledgeable. I would recommend this company to my family and friends. "
January 30, 2015
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5.0 out of 5
"Your associates helped me get a storage unit promptly and i was able to get my stuff in quickly. I was happy with the 24 hour access. That was a deal breaker for me.
Again the associates were great and took great care of me"
December 30, 2014
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- Gretchen from Marietta, GA
5.0 out of 5
"Excellent service at both the location where I rented the storage space and the location where I picked up the truck. Keep up the great work!"
October 29, 2014
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5.0 out of 5
"The new gate stays open much too long after a car goes through. There is too much opportunity for an unauthorized vehicle to follow another car onto the property."
August 28, 2014
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- Betty "Anne" from Roswell, GA
5.0 out of 5
"The person working Jason was very pleasant to speak with. Knew the answers to all my question when I came to check out renting. "
June 29, 2014
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4.9 out of 5
"Great customer that is why I am an repeat customer. T salesperson was very professional and helpful."
June 23, 2014
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5.0 out of 5
"needed quick check in after a long drive. Handled all quickly and efficiently."
April 26, 2014
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3.6 out of 5
"I would like to see better seals around the roll-up doors. They make a horrendous noise when being opened and closed and when your staff blows off the driveways, the dirt and grit is blown into the storage compartments. "
February 25, 2014
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4.2 out of 5
"needs to clean up the debris along the fence behind space that my boat was in.
pcv pipe and wood on the ground loose. made it difficult to work in that area to uncover boat and remove chocks on tires. Rest of facility seemed very clean. Employees were very nice and helpful every time I was in contact with them. Great over all experience. Was difficult to find first time due to the lack of prominent signage out front.
Felt facility was secure."
January 24, 2014
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- Charles from Old Hickory, TN
4.3 out of 5
"Customer service is of the utmost importance when pay for services and Bob did just that; provided excellent customer service. "
December 03, 2013
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5.0 out of 5
"I was incredibly pleased with the personnel at both facilities that I visited. The only question that was not answered was if my policy price would automatically change in a year or not. "
December 02, 2013
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4.6 out of 5
"The young lady where my storage is located is a very good company representative."
September 23, 2013
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