Self Storage Units near Atlanta in Marietta, GA, 30062

"I DO NOT recommend this facility. Aside from the fact that the prices are too high, apparently the price alone is not enough money. When you sign up, you appear to be putting a card on file- but come time to take the money out- despite them having your card they will conveniently choose to not take out the money, wait 7 days so they can send you a message about a late fee payment and recommend you set up for autopay. I signed up with a free month offer, where they asked for my card to pay a small initiation fee. When I gave you that card, you should have asked me if I wanted to use that card for recurring payments. To which I, and most other people would probably answer YES. But that would be a smart, consumer-friendly thing to do. And while we are on the subject, why did you chose to wait until the 7 days had passed to send me an email regarding not being able to process my payment? Was that a conscious decision to ensure that I would have to pay you a late fee? Not a good business practice to retain your customer base. You know well that system could have been set up to send emails same or next business day. There are plenty of storage facilities around, save your money please."

"Great place"

"My mom lost the keys to the storage unit, and I had to have the lock drilled and replaced. Bob made it so easy and he was so patient and pleasant. After the stress I have been under I could not have asked for a better experience. Thank you, Bob!"

"Good luck trying to pay your bill on time & then you get hammered with a $40 late fee, cause they're not well equipped!!"

"Bob did a wonderful job ensuring that my move in went smoothly. He is a true pleasure to be around and took the time to answer all of my questions."

"Mallory was the greatest. Saved the day. Knew exactly how to help at all times. Super polite. Loved it."

"The employees were great to deal with, the facility is clean. Just wish they had some wi-fi in the building, so you can use your phone inside"

"Bob at the Roswell Rd location in Marietta was very helpful in renting a storage space at the last minute. He was very courteous and answered all my questions with a smile. I recommend this location for the competitive price, ease of renting and the location."

"Alex, who works the front is great! Perfect indoor storage at a good rate. Just what I needed! WARNING!!!! They do NOT send out emails when rent is due. No reminder or anything. Make sure you write it down or put it in your calendar on your phone with the alarm set. You will pay a $20 late fee if you forget and don’t pay on time. They intentionally DO NOT send out emails to help because they want you to set up auto pay. Don’t let them get you."

"Bob is awesome! Highly recommend. Super friendly and helpful!"

"The best place I’ve been to. Danielle is a awesome manager she gets everything handled."

"The service was awesome and so is Bob!!!"

"Bob is amazing! So helpful. He made the experience easy!!!"

"Excellent service with Bob at the Decatur location, very friendly and helpful!"

"Great customer service"

"We rented a unit from life storage on Roswell Rd with Bob. The process was very smooth and fast and he was very professional. Thanks for everything"

"Bob was very knowledgeable and courteous to me. He explained my options and pricing on the units. I would recommend Life Storage to my friends and family!!"

"Bob helped me with a storage unit while I'm moving. Took time to explain everything to me and even gave me a tour. Very Helpful and courteous. Good employees often indicate good companies."

"Bob was great! Helped me with my whole process of renting a storage. I will for sure refer a friend."

"Mr.Bob was very professional and sweet during my check in process , he was very patient and showed me everything I needed to know when it came down to using the locks for my storage and access to the gate key. His customer Service is A1 💪🏽 Friendly and kept the conversation going . Thank you Mr.Bob for outstanding Customer Service"

"I have been a customer with lifestorage for around 8 months now. I rented a parking spot for my vehicle and went to go get the vehicle. Well there was no vehicle to get because it was gone. I called the life storage in Marietta, GA and spoke with the manager of the location Alejandro who could not give me answers of where my vehicle was, what happened to it let alone who took it. What exactly am I paying for if Lifestorge does not keep my vehicle secure...what is the point of having someone sit in the front if you are not monitoring the lot. I was advised by Alejandro who was unsensitive to the matter and refused to give me a refund. Upon speaking to his manager I was promised a refund after a police report is filed. Please Please do not use Lifestorage they are full of it and clearly the service they offer is a complete lie. I am here out of a whole vehicle and nobody knows what happened to it or why. DO NOT USE THIS PLACE. HORRIBLE SERVICE..."

"great experience!"

"Great customer service"

"Great place. Bob helped us out a lot. Thank you for your time"

"Helped us with moving in"

"This place was a complete life saver for our family. Hedy and Alejandro made our very stressful move so much easier. From the use of their truck and getting us into another storage unit last minute was amazing. I told my hoarder husband that we would need two storage units and it wasn’t until we filled two moving trucks that he quickly realized I was right, even though they were slammed Alejandro made time for us and quickly got us what we needed so we wouldn't waste important time with the movers. Hedy made sure the day before we had everything we needed and is just the sweetest lady I have ever had the pleasure of working with. Their rates are awesome and the facility itself is beautiful and CLEAN! I am so thankful we found them and will refer them to everyone that has storage needs. They are the hardest working people who really understand customer service. Trust me they will go the extra mile for you!"

"Great customer service, awesome space and also clean. I also got my first month free 🙌🏾🙌🏾! I definitely recommend life storage."

"Bob was TERRIBLE. I would have given them 5 stars but the move out experience was UNACCEPTABLE! I called in earlier that day to find out what my charge would be seeing that I only had my stuff there for 1 week. Bob said $89 I bring in the money. And as I’m getting my truck ready to load he has the nerve to come out and tell me that they prorated me for an extra day. So when asked why this was not explained to me when I called he claims the call never happen. Then I recounted the call and what was said and he had to admit that he did in fact speak with me and give me the wrong information. He had no answer for me instead went on to say he was not going to argue with me and these are there rules. Anytime I’ve been late I’ve paid no problem, on time no problem, but as soon as I’m leaving you’re trying to get more money out of me for what?"

"Great folks and location!"

"This place is very friendly. And the manager is very accommodating."

"Great service"

"Great facilities clean lots professional quick staff best experience I've had thanks for all the hard work"

"The customer service is excellent!"

"Bob was great! Super service and kind. Much appreciated during our stressful move. Thanks Life Storage. Great location. Highly recommend."

"We used Life Storage for almost two years and were pleased with the professionalism of their customer service, the security of the facility and the condition of the storage units. We will definitely use them again if we have storage needs."

"I am currently a renting resident here at 1755 Roswell Rd the last 5 months or so, and thoroughly satisfied. Here there is a a man named " Bill" at the front dexk most days wgo is an absolute delight. His knowledge if the facility is always complete and 💯% accurate, which to me is the least of his qualities. Hr is an absolute pleasure to talk to with the most infectious positive outlook and attitude. These personal qualities alone in a salesman are worth the monthly rates here, with that said i would also give the facility 2 thumbs up( more if i had them ) . Very well maintained grounds and the storage lockers thenselves are in great shape. I had no reservation when it comes to referring this storage location. Thank you"

"Great experience. Will continue to use."

"Great team!!!"

"Nicole was excellent. I would definitely recommend"

"Nicole was absolutely stellar with her customer service. She was very knowledgeable and helped us get moved into a climate controlled unit super fast. The climate controlled units are well monitored and extremely clean!"

"Just opened an account here for my company with Nikki at store #972 and everything went smoothly from start to finish! Nikki and Alex have been more than accommodating and I’m very pleased with the cleanliness and security of the facility. World class service!"

"Nikki S. provided excellent customer service."

"I used this storage facility for over a year and a half. Very nice people, always helpful, the facilities are impeccably maintained. Although a little more expensive than other places, great location."

"Nicole Spears answer all my moving questions."

"I want to thank Life Storage and specifically Nicole Spears for giving me all the options available at their location. With all the information Nicole gave me I can rest assured that Life Storage will be able to suite my needs when I relocate to the Marietta GA area."

"Everyone here was great helping us get some temporary storage while selling our house! From Brian I spoke to on the phone, to Nicole who worked in the front office everyone was a pleasure to work with!"

"Their customer service is great. The young lady was so helpful. Affordable. I recommend everyone who's looking for storage in the Marietta area to go see the young lady, I think her name is layla."

"I think this facility is great. It is clean and there are plenty of carts for folks to use. It's easy to find and to get to. I especially like the staff. I met with both Duff and Rizwana two different days and they were both very kind and professional. It's nice to meet kind, patience and helpful folks. I highly recommend this place."

"Duff was amazing, extremely customer oriented and friendly, would highly recommend to friends and family."

"Duff was super helpful!!"

"Duff was absolutely amazing!! Thank you so much for your help!"

"Duff was so nice and sweet helping me out!! Great service and a great man!"

"Duff is very helpful, friendly and efficient in getting your needs met. I appreciate his good customer service greatly. Thank you again! 😊"

"My experience at life storage has been awesome! I never rate anything but they’re so good I had to. I’ve been there just over a year so far and I’m always helped by Duff. I recently had to upgrade my unit and he was so great about helping my navigate the annoying process. Definitely ask for him if you go!"

"Duff and Bob was very helpful in giving me advice on the size of storage unit I will need for my mother's stuff, who we will be putting in a nursing home in a couple of months. I appreciated there time and understanding."

"Duff was so awesome and so helpful! Thank you!"

"Great service ! Duff is the best ! Highly recommend !"

"Duff is awesome. Answered all questions for when it’s time to rent in near future. Will be back!!"

"Great Customer Service"

"Unfortunately, i was looking for storage options for my household items because I was going to be transfered to a new state in two days. I was frantic searching. Duff, was extremely attentative and very knowledgeable. He knew exactly what size storage i needed. He was able to explain to me the unit i wanred would too small. I was definitely sold when i got a call from my boss saying that change of plans. I wont be moving until after first of the year. Thank you Duff for all the great help!"

"Great Price and Location!"

"Great, convenient location between Marietta and East Cobb with superb customer service."

"Duff was great and helped me significantly! Amazing customer service and people. They made my time enjoyable"

"Duff very informative and very helpful."

"Thank you Duff!!!"

"Great experience. Friendly service and clean facilities."

"Talked with Bob about storage options for storing my Mother-in-Law's household items while we closed down her home and moved her to assisted living. Very compassionate and professional service at this facility. Highly recommend Life Storage to anyone in this area."

"Great customer service! Thank you Duff!"

"Duff was fabulous! He was super helpful & knowledgeable. He helped me figure out exactly what packing supplies I needed. Thank you Duff. You're the best!!!"

"A rat infestation ruined a lot of my things in a climate controlled locker. I was never notified about the problem yet they kept taking my money for 3 years."

"My mom needed a bigger unit and had to change locations. We saw available units at life storage on Roswell rd #150 and went to take a look. The store manager  Duff made it super easy and fast! he took his time to show us the available units and took his time to explain to us all the paper work we had to sign.  He even signed us up for the van rental!  I highly recommend  this place!  Thank you Duff!"

"Duff was great. Thank you for all your help."

"Duff was extremely professional and helpful when I required a last-minute storage unit. The check-in process was quick and efficient. He also provided knowledgeable insight regarding the area. Would definitely recommend this storage facility."

"Good location. Clean units"

"I moved out here from California And was in a rush to put my stuff somewhere Duff hill was so amazing he helped me right away and was so kind made it so easy . Thank you duff!"

"Duff is the best ! Very helpful!thank you! Will recommend to my friends ! Answered all of my questions!"

"Duff is amazing! This is the place to store your things!! The service and facilities are TOP NOTCH!"

"Duff is amazing!!! I love this location! If you have quality items and want climate controlled storage this is the place for you! I have been here for a while with ZERO issues, great communication!"

"I found myself using off site storage for the first time and came in with a ton of question. Duff answered all of those question plus a few that I didn't know that I had. He went above and beyond to let me know why choosing Life Storage was the best idea. Thanks for easing our fears Duff and making our decision so easy,"

"I got the recommendation from a family member. Good experience, friendly staff, answered all my questions and concerns."

"Thank you Duff for all your help. You were very easy to work with and I appreciate your professional manner."