Customer Reviews - Life Storage #413, Lawrenceville
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We at Life Storage want to maintain the best storage facilities in Lawrenceville, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Lawrenceville (#413)
4.87 out of 5
based on 69 of our most recent Reviews
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4.6 out of 5
"The rental cost went up while I was there. When I rented the space for a cost, it should have stayed the same until I moved out. Grandfathered."
January 23, 2019
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- Jaymie from Lawrenceville, GA
5.0 out of 5
"I WAS VERY PLEASED WITH THE SERVICE I RECEIVED.
PLEASE CONTINUE THE GOOD WORK YOU DO .
I HAVE NOTHING BUT GOOD THINGS TO SAY ABOUT YOUR COMPANY.
THANK YOU
J."
June 23, 2018
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5.0 out of 5
"It was very clean at all times especially the bathrooms.
Linzy"
May 21, 2018
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4.8 out of 5
"Nice facility, clean, convenient, but address is confusing and should reference Duluth Hwy or Rt 120 in some way."
April 23, 2018
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- Jolie from Lawrenceville, GA
5.0 out of 5
"The associates are terrific to work with and always helpful to us when we need it!!
They are professional and kind."
March 27, 2018
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- Johnta from Loganville, GA
5.0 out of 5
"This is the best Storage facility i've ever seen. Very well maintained and well informed associates."
January 25, 2018
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- Juliette from Lawrenceville, GA
5.0 out of 5
"listen I stumble into your location at a restaurant - and saw the location decided to go ask some questions the staff was so NICE - I immediately ask to sign up - wonderful experience thanks so much."
January 23, 2018
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5.0 out of 5
"The mgr Juan and associate Kieth has always gone out of their way to accommodate me and make sure all my questions were answered. I periodically go and check on my storage unit and I'm happy to see that everything like I left it nice and clean. I would definitely recommend this location to anyone needing stotage accommodations. Thank you!"
June 27, 2017
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4.9 out of 5
"All of the details help to make what you offer better than the rest!"
March 24, 2017
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- Donna from Lawrenceville, GA
4.7 out of 5
"Awesome! Thank you for making my life easier. Storage is life!!"
March 05, 2017
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- Aritha from Lawrenceville, GA
4.8 out of 5
"This was the best storage experience I've had in all my years of using storage facilities. "
January 23, 2017
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- Brandon from Lawrenceville, GA
5.0 out of 5
"Great job! I will always come back for my storage needs."
November 24, 2016
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- Heather from Lawrenceville, GA
5.0 out of 5
"Courteous,helpful,quickly resolves any issues,offers resolutions that help the customer "
October 05, 2016
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- Michael from Lawrenceville, GA
5.0 out of 5
"Karen, and all the staff at the Lawrenceville location were great, just the best. I'll be using uncle bobs in Cummings ga. I hope the staff here are half as good. Great job guys keep up the good work and thanks for a great experience. "
September 23, 2016
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5.0 out of 5
"The facilities are really clean and super secure. The associates are friendly. I will return if I need storage in the future."
July 23, 2016
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- Deana from Lawrenceville, GA
5.0 out of 5
"Awesome on all counts!! Highly recommended to my family and friends!!"
June 28, 2016
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- Brenda from Stockbridge, GA
5.0 out of 5
"I would like to say Jennifer was more than a please to work with. If I was the owner of Uncle Bobs, I would make sure that she was my trainer. With people like her I am sure my business would be a great company and I would even receive the JD Powell award.I am happy that she got a promotion but said she is no longer at the Uncle Bobs I am using."
June 01, 2016
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- Mechelle from Lawrenceville, GA
5.0 out of 5
"The staff is very courteous and professional. I've enjoyed renting storage at Uncle Bob's [Life Storage].The free truck rental when moving in is A+. I definitely plan to come back in the future if I need space
Thanks"
April 26, 2016
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- Marquella from Duluth, GA
5.0 out of 5
"The staff was amazing i really appreciated when they called to tell me my storage door was unlocked. Great staff great business thank you"
April 24, 2016
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5.0 out of 5
"Everyone was outstanding in the customer service department"
April 23, 2016
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5.0 out of 5
"The front office staff was very friendly and helpful...Great Customer service,"
April 23, 2016
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- Nicole from Lawrenceville, GA
4.6 out of 5
"I just appreciate the service, thank you for your services.
"
April 21, 2016
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5.0 out of 5
"Jennifer was great.made the experience awesome. Will definitely use uncle bobs again."
March 23, 2016
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5.0 out of 5
"Uncle Bob's provided a clean, climate controlled unit that was well lighted and easily accessible at a competitive price. The truck rental service was very convenient. The staff was always extremely helpful. I would highly recommend Uncle Bob's to anyone looking for a storage rental unit. "
February 23, 2016
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4.8 out of 5
"Love my storage facility and the people that works there; they are always nice, courteous and friendly."
November 30, 2015
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- Miracle from Norcross, GA
5.0 out of 5
"Staff is professional yet caring in the best of ways"
November 06, 2015
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- Benita from Lawrenceville, GA
5.0 out of 5
"Overall experience was great, informative, and pleasant"
November 04, 2015
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2.9 out of 5
"When Uncle Bobs [Life Storage] purchased the storage unit from the previous company, the price structure changed to a lower cost. I had been a customer for 5 years and found out that new customers were paying nearly 25% less than I was. This wasnt a special pricing but standard pricing. There was no mailing with a renewal offer or mention or mention of pricing difference. Seems to me that you should treat loyal customers better. At least let me know my options instead of just pretending everything is the same as it was."
September 23, 2015
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- Gary from Simpsonville, SC
4.7 out of 5
"I feel that my valuable belongings are safe and sound at your facility! Peace of Mind!!"
September 16, 2015
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5.0 out of 5
"The manager at my building was more than helpful and cooperative with me getting my items organized and in the storage unit."
August 29, 2015
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- Janet from Laerenceville, GA
4.6 out of 5
"Your facility was very nice, and your associate Dave or David represented the company well. I had a good experience at this office."
August 19, 2015
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5.0 out of 5
"I used Uncle Bob's to store my things for 22 months. Everything from the initial rental of the unit to the final day of moving out went really smoothly and efficiently. I always felt safe stopping by at any time of the day and the staff was always helpful and friendly when I had a question or payment problem come up. Thank you!"
August 02, 2015
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- Phillip from Lawrenceville, GA
5.0 out of 5
"The staff at my location are truly valuable contributors to the company. They are always professional in my interactions with them. This is the reason why I rented from Uncle Bob's [Life Storage]. "
July 30, 2015
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- Kimberly from Lawrenceville, GA
4.8 out of 5
"The representative was very polite and she thoroughly explained the process of renting a unit as well as rental insurance"
July 28, 2015
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- Nadieh from Lawrenceville, GA
4.2 out of 5
"Great staff; professional; anxious to please; customer satisfaction is priority always. "
June 18, 2015
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3.9 out of 5
"I think good customer service is done by charging new customers your increases & not existing paying on time customers."
May 24, 2015
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- Eryn from Lawrenceville, GA
5.0 out of 5
"Jennifer was awesome and seemed very knowledgeable..."
April 23, 2015
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5.0 out of 5
"I found CJ to be great and the place was very nice. I would recommend Uncle Bob's Storage to family and friends."
April 19, 2015
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- Clay from lawrenceville, GA
5.0 out of 5
"You are always helpful and friendly. Last time one associate helped me during their break."
March 27, 2015
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- Michele from Lawrenceville, GA
5.0 out of 5
"Bill and Jennifer was always friendly and professional. I always felt comfortable calling them for any questions or concerns I had. I appreciate the great customer service."
March 25, 2015
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5.0 out of 5
"Rented a space, later transferred to a small space for a total of seven years. All clean, well lit and secure. I felt comfortable coming and going at all times. The staff was always helpful. Thanks"
February 23, 2015
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- Garey from Lawrenceville, GA
5.0 out of 5
"Your place is first class. I won't go anywhere else. "
December 30, 2014
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4.6 out of 5
"It is a good tool. However, all staff are doing well, keep up with the good work. Have a nice and safe. Holiday
"
November 27, 2014
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- Zenaida from Lawrenceville, GA
5.0 out of 5
"We called several storage places but we're glad we saw your truck and got information from the driver."
November 23, 2014
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- Darrell from Lawrenceville, GA
5.0 out of 5
"No question they service me very well which was impress me very much."
October 27, 2014
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- Kieta from Lawrenceville, GA
5.0 out of 5
"This is my first time renting a storage place at Uncle Bob's and I was impressed as soon as I spoke with Tabitha (i think i got her name right, i hope so) concerning the facility. First impressions are lasting impressions. She was wonderful!!!! Keep up the great job!!! She needs a raise : )
I've already told my friends and family about this location!!!!"
October 03, 2014
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- Josoph from Lawrenceville, GEORGIA
5.0 out of 5
"I've always been treated with courtesy, respect and professionalism. The storage facility is spotless and that is terribly important to me. "
August 28, 2014
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4.6 out of 5
"We do not like the fact that people unloading items are allowed to bark directly in front of the door under the covering. This has happened a couple of times and it blocks the entrance for others to get into the building. There should be signs that say NO PARKING OR UNLOADING HERE.
Thanks!"
August 28, 2014
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- Donna from Lawrenceville, GA
5.0 out of 5
"Yes. I went to an Uncle Bob's Storage and they weren't as knowledgeable as this office in Lawrenceville, Georgia.
B.J. Is excellent. He goes over and beyond the call of duty."
August 19, 2014
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- Barbara from Lawrenceville, GA
4.8 out of 5
"BJ and Jennifer offer outstanding customer service."
July 30, 2014
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5.0 out of 5
"Justin was very professional. If everyone gave good customer service like he did this world would be a better place"
July 25, 2014
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- Ginger from Lawrenceville, GA
5.0 out of 5
"Justin made everything super easy! From seeing the unit itself to filling out paperwork, the process was a breeze. "
June 30, 2014
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- Elizabeth from Marietta, GA
5.0 out of 5
"I do not remember given explanation about why security was important. Although the service and customer service was five stars."
June 30, 2014
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- Janet from Lawrenceville, GA
4.3 out of 5
"Everything I needed and asked about I received an answer"
June 30, 2014
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5.0 out of 5
"BJ made me feel welcome and valued as a customer. He showed me several spaces so I could make the right decision on size."
June 27, 2014
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- Vicki from Lawrenceville, GA
5.0 out of 5
"Again, the facility was very clean and neat. Policies were fully explained, and all staff was extremely friendly yet professional. It was a very pleasant experience, and I would use the facility again as well as recommend it to others."
June 23, 2014
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- Deneen from Lawrenceville, GA
5.0 out of 5
"Jennifer was great from.beginning to end. She ever called to ensure everything was okay."
May 30, 2014
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- Julio from Lawrenceville, GA
5.0 out of 5
"Bj was very nice and professional, the location looks nice, safe and clean. Thank you."
April 27, 2014
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5.0 out of 5
"I was having a bad day. Coming to Uncle Bob's turned my day around. Who would think how you are treated at a storage unit could have such an affect. I was treated wonderfully and felt cared for. It was a very personal experience. You have a great staff at this location. I will highly recommend them to anyone who asks. Thank you for asking for my opinion. :) "
April 25, 2014
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- Ann from Lawrenceville, GA
5.0 out of 5
"this manager was very helpful and answered all my question. I was very happy with the service."
April 25, 2014
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5.0 out of 5
"Jennifer and BJ were good people and helped us decide the space. Very helpful."
April 24, 2014
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- Patricia from Lawrenceville, GA
4.7 out of 5
"Everything was easy and explained to my satisfaction."
March 26, 2014
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- George from Hiawassee, GA
5.0 out of 5
"Top notch service and appreciate your facility and will use you again if the need arises."
March 23, 2014
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- Don from Lawrenceville, GA
5.0 out of 5
"Your employee was very helpful, I am renting space for my motorcycle, at first it was very difficult to maneuver around some of the corners, your employee (BJ) actually assisted me. The next time I came to my storage unit BJ flagged me down and told me he had found a different unit, this has made my life easier, I no longer have any problem moving the bike in and out of storage."
March 01, 2014
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- Kathy Lee from Tucker, GA
4.9 out of 5
"I am currently planning to rent an additional unit within the next month!!!!"
February 28, 2014
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- Cynthia from Lawrenceville, GA
5.0 out of 5
"gone far beyond the call of duty to make sure I was taken care of. I recommend Uncle Bob's to family and friends if ever they need storage."
November 18, 2013
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- James from Lawrenceville, GA
5.0 out of 5
"Great Place & Staff !!! Love Joan !!! She's Awesome !"
October 04, 2013
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5.0 out of 5
"The gentleman that supervises the marathon blvd location near Lawrenceville, Ga was outstanding. His entire staff of colleagues were great"
September 27, 2013
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5.0 out of 5
"I have had nothing but great, friendly service since 2009. Thanks so much!"
September 09, 2013
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