Life Storage Facility #378
- 2910 N Decatur Rd Decatur, GA 30033
- (404) 292-0606
- 4.95 out of 5 (89 Reviews)
- Storage UnitsUnits
- Hours & AccessHours
- Features & InfoInfo
- ReviewsReviews
- Size/Type
- Climate
- Access
- Specials
- Rental Options
Office & Access Hours for Life Storage #378, Decatur
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Office Hours
- Today: 9:00 am - 6:00 pm (closed for lunch 1:00 pm - 2:00 pm)
- Mon-Fri: 9:00 am - 6:00 pm (closed for lunch 1:00 pm - 2:00 pm)
- Saturday: 9:00 am - 6:00 pm (closed for lunch 1:00 pm - 2:00 pm)
- Sunday: 12:00 pm - 4:00 pm
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Access Hours
- Daily: 6:00am—10:00pm
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Closings
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Storage Facility Features
- Climate & Humidity Controlled Storage Units
- Use our Moving Van or Truck Free with Storage Rental!
- Extended Access Hours
- Surveillance Cameras
- 54' Truck Access
- Boxes & Packing Supplies Sold Here
- Elevator available
- Hand carts available
- Customer deliveries accepted
- Month-to-month storage rental
- 24-hour emergency service
- Online account management
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Rental Requirements
- Insurance required
- Storage insurance available (third party)
- $25 admin fee for new rentals
- Payments due on 1st of the month
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Payment Methods
- Cash
- Check
- Visa
- Mastercard
- American Express
- Discover
- Auto-payment
- Online payment
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Climate & Humidity Controlled Storage Units
These spaces combine climate controlled and humidity controlled storage in one. Also known as Dri-guard Plus, combo spaces offer the comfort of temperature control with the benefits of humidity control in one space. This is the best storage environment available for temperature and humidity-sensitive belongings like furniture, metal, fabrics and paper. Learn more about the benefits of climate controlled storage here. -
Use our Moving Van or Truck Free with Storage Rental!
When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our van and truck rental guide here. -
Extended Access Hours
Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key! -
Surveillance Cameras
Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers. -
54' Truck Access
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers. -
Boxes & Packing Supplies Sold Here
This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.
Life Storage #378, Decatur ‐ Features & Info
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We at Life Storage want to maintain the best storage facilities in Decatur, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!
Write a Review -
- Overall Rating for Life Storage in Decatur (#378)
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- Schenita from MARIETTA, GA
"Attentive and knowledgeable attendant. Clean and well managed facility"
April 02, 2018 -
- Donna from Decatur, GA
"Frank and Brandon have been professional and helpful. The property feels safe and is always clean. I’m very happy with everything. "
March 27, 2018 -
- Sequita from Decatur, GA
"I was very pleased with the speed of service and how knowledgeable the associate was.(Frank) I actually came by 2 days before and Brandon assisted with showing me the unit. Everyone at this location are so friendly and show positive attitudes about there jobs. I would really like to say thank you thank you!!"
March 27, 2018 -
- Christopher from Decatur, GA
"Best storage company ever!!!! Keep up the good work!"
March 23, 2018 -
- Latoya from Stone Mountain, GA
"I would recommend Life Storage to anyone that is in need of storing anything. I couldn't have asked for a experience at all. "
December 24, 2017 -
- Robert from New York, NY
"Thank you, Frank and Nelson and your team members, for your service through the years and for always making me feel secure in storing my life memories at your location. So many things impressed me from the beginning, including the multilevel coded security, the cameras, the air filtration, the perfect temperature and humidity levels, and the impeccable cleanliness of the facility. In the future when I require extra storage, I will return to Life Storage. All the Best! "
December 23, 2017 -
- Alexandria from Stone Mountain, GA
"I was extremely pleased with your storage facilities. I would like to research partnership opportunities with Life Storage in the near future. I have a background in Marketing. "
November 23, 2017 -
- Reagan from Marrero, LA
"very clean, very nice staff, overall 10, I would highly recommend this storage"
October 30, 2017 -
- Linda from Raleigh, NC
"I would have to say that Nelson was a great face and representation of Life Storage. His customer service was impeccable and he was an absolute delight every time I went to my storage. A very rarity in customer service these days."
October 24, 2017 -
- Juliette from Snellville, GA
"Super proficient office. Neat and clean facility and spaces. Very responsive to any questions. Great experience all around!"
October 19, 2017 -
- Meredith from Stone Mountain, GA
"The Representative explained everything in full detail. I was very pleased and he answered all of my questions. "
September 01, 2017 -
- Destani from Decatur, GA
"Service was friendly and professional. Facilities were extremely clean and easy to navigate. Security was better than I expected. Use of the van for free was a huge plus. "
July 20, 2017 -
- William from Decatur, GA
"Frank has been fantastic! Although I've yet to meet Nelson, he has been great over the phone. "
July 04, 2017 -
- Terri from Decatur, GA
"The staff at the Decatur, GA location were fantastic to work with - I'd recommend them and that facility to others without hesitation!"
March 10, 2017 -
- Paula from Atlanta, GA
"Both gentlemen at my location are consumate professionals with whom I've had nothing but pleasant interactions. They are helpful and attentive and friendly. "
March 01, 2017 -
- Lucretia from Decatur, GA
"Frank and Nelson are superb professionals as well as the most helpful, caring people I've ever met."
December 01, 2016 -
- Sandra from Brookline, MA
"Extremely friendly and helpful. The store is immaculate!"
October 31, 2016 -
- Brittany from Stone Mountain, GA
"The service I receive is the best I have gotten not only at a storage place but any place I have gone. I love the staff and have been storing here for years. "
October 24, 2016 -
- Patty from Scottdale, GA
"Frank and Nelson made my experience with Uncle Bob's exceptional. Always helpful, professional and kind. Made me feel like my stuff was stored at a family member's house! Frank even helped us jump our truck when it had a dead battery - now that's service! They're an awesome team!"
July 25, 2016 -
- Mary from Canal Winchester, OH
" Frank and Nelson was the best hey were so wonderful to me they show me respect and gratitude I think I'm very much I would recommend him to anyone who needs storage space ?? "
July 01, 2016 -
- Rhonda from Decatur, GA
"The employees were both excellent and the space was much cleaner and better arranged than I had expected. The one problem was an understandable one: When I arrived, there was a sign on the door of the office saying that the employee was on the grounds elsewhere. I had to wait about fifteen minutes. However, I do not blame the employee or the organization. Overall, the experience has been top-notch."
June 28, 2016 -
- Caroline from Avondale Estates, GA
"My expectations were exceeded! The men in the office are polite, knowledgable, friendly and helpful. The storage unit is clean, and the internal temperature is well maintained. The cost is reasonable for the quality received. I feel safe when I am there alone. The whole experience is one of the highest quality. I would highly recommend Uncle Bob's [Life Storage]."
June 20, 2016 -
- Lashundra from Decatur, GA
"This was my first storage unit and Uncle Bob [Life Storage] Storage explained everything. Uncle Bobs Storage on North Decatur Rd is the BEST!!!!!!"
April 23, 2016 -
- Marian from Decatur, GA
"Expectations were met due to facility being well maintained and excellent customer service"
March 27, 2016 -
- Janet from Decatur, GA
"We used Uncle Bob's Storage when our son needed to store items after college and we liked it a lot. When we decided to put some of our items in a storage unit instead of the attic, we came back because our first experience was do nice."
March 26, 2016 -
- Angela from Decatur, GA
"Love the guys that run this place. It feels cared for and safe. Thanks Frank!!"
February 25, 2016 -
- Harry from Decatur, GA
"Clean, professional and competitive pricing. Also, the facility is within a mile of our residence so it is easily and quickly accessible!"
February 25, 2016 -
- Lance from Atlanta, GA
"I have stored my belongings there for several years and have no complaints. It is a little expensive for me but it is what it is. Given what things cost nowadays, I cannot really complain. Ultimately, I am very happy with Uncle Bob's Self Storage. "
February 25, 2016 -
- Terrance from Clarkston, GA
"The manager is awesome friendly and courteous. Always greeted me with a smile and a good laugh. You have the right person for the job and no can do it better than him. All smiles here and thank you soooo soooo much. "
February 23, 2016 -
- Stephen from Decatur, GA
"The place is always spotless!!! I also like the security of entering the building and accessing my floor after normal working hours."
January 18, 2016 -
- Bill from Atlanta, GA
"The North Decatur Road team is outstanding! They are so accommodating and helpful! Thank you guys!! "
January 11, 2016 -
- Margaret from Pine Lake, GA
"I actually have recommended your site. I visited another an Uncle Bob's in a different state, and was pleased to see pleasant staff, though a run-down facility. You guys on N Decatur Rd are top-notch in all areas, and among the kindest men I know. "
December 25, 2015 -
- Sandra from Decatur, GA
"I would gladly refer Uncle Bob's to any of my friends and would return if my needs were to change in the future."
December 23, 2015 -
- Amirali from Decatur, GA
"Met all the expectations. Very satisfied with the staff .. Very professional ... "
December 21, 2015 -
- Carmethia from Decatur, GA
"Meet my expectation everyone was so nice and helpful."
December 13, 2015 -
- Liticia from Decatur, GA
"I love it even when I need a reminder to pay my month. Always professional and respectful"
December 07, 2015 -
- William from Decatur, GA
"I didn't like the fact that my rent went up when there are comparable units in my area for the original price i was quoted. When i ave the time I will be moving to another storage facility."
December 01, 2015 -
- Nelkoal from Atlanta, GA
"Frank and Nelson were always so helpful. They felt like family by the tie I moved out of my unit."
October 25, 2015 -
- Gwen from Decatur, GA
"I was approximately 15 mins late on returning the truck. I returned at 9:15 the truck was not due out until 10; we were charged for an additional time spot. I didn't think that was necessary."
October 21, 2015 -
- Alex from Decatur, GA
"There is associate that works there that his name eludes me right now. But was awesome person to deal with and delightful person. I wish I could remember his name but his manager says that he gets complement ABOUT HIM. .."
August 31, 2015 -
- Lauriann from Dania, FL
"Very pleased with the storage facility and customer service."
August 27, 2015 -
- Jonathan from Atlanta, GA
"Frank and Nelson are EXCELLENT! So was Betty. She moved to another facility."
August 27, 2015 -
- Florence from Avondale Est., GA
"I loved, loved, loved your employees. I only saw 3 people over my time renting there but they were all equally knowledgeable and truly helpful. I know it's hard to find counter folks like that these days. You scored!"
August 24, 2015 -
- Vickie from Decatur, GA
"When we moved into the space, we were given an elevator to use. This saved time. "
July 28, 2015 -
- Catherine from Decatur, GA
"Very professional staff and very clean and tidy storage facility. "
June 26, 2015 -
- Tracey from Atlanta, GA
"Thank you for offering such a safe, clean, climate controlled environment. Also, my husband and I always loved the music that was playing when we stopped by to drop off/pick up items from our unit!"
June 24, 2015 -
- Frederic from Austell, GA
"The process was quick and painless. Rates were great for climate controlled storage. Employees were very friendly and happy. Uncle bobs always outshines the competition. "
May 27, 2015 -
- Darius from Decatur, GA
"Frank and the staff was awesome. Most wonderful people to have known"
April 23, 2015 -
- Karen from Dec., GA
"I am very pleased and satisfied with Uncle Bob's Storage. I highly recommend them all the time to people that are looking for a safe environment to keep their most valuable belongings. Thanks Uncles Bob ur the Greatest!!!!!"
April 19, 2015 -
- Michael from Decatur, GA
"I would like to thank Nelson for going above and beyound his duties! This man is very compassionate and helped me out when I needed it most.Thanks again Nelson, your the Man!"
April 10, 2015 -
- Barbara from Decatur, GA
"I was so impressed with the staff, the cleanliness of the space and the ease of access. I loved Uncle Bob's and would absolutely use them again in the future if the need arises. This location in Decatur was outstanding and exceeded my expectations."
March 29, 2015 -
- Juliette from Decatur, GA
"Fast, friendly, efficient sign-up procedure. Extremely clean, well lit facility with extremely good air quality, temperature control, and security. Everything in working order. Moving trollys made it really easy to load up items and bring to storage unit. Treated with professionalism and respect. Outstanding in every way!"
March 26, 2015 -
- Andrew from Clarkston, GA
"Frank and Nelson are always helpful, knowledgeable, and friendly. I have moved units twice and they have made it extremely easy each time."
March 23, 2015 -
- Linda from Decatur, GA
"I was impressed by the promptness of service and the pleasantness of the employee (Nelson). He did a great job. If I were an employer looking to hire someone with excellent personal skills it would be him. The property was well lit, clean, neat and did not smell like a musty dusty storage building. I am happy to keep my "stuff" there."
March 16, 2015 -
- Sharon from Clarkston, GA
"I was greeted with a smile from Nelson, from the moment I arrived and was highly pleased with the service I was given and would recommend Uncle Bob's to all my friends and family.I have have high praises for the service I received. THANKS, NELSON"
February 25, 2015 -
- Katherine from Stone Mountain, GA
"Frank at the North Decatur location goes above and beyond, is friendly and always pleasant."
January 27, 2015 -
- Cheryl from Decatur, GA
"I have used this storage unit twice and I love this facility. The staff and whole set up is so respectful. My things are safe and kept clean and bug free. Just great service and staff."
January 05, 2015 -
- Stefanie from Reno, NV
"Frank and his staff are always pleasant and very personable. "
January 01, 2015 -
- Jessica from Fayetteville, GA
"I have had a few different storage units over the last few years and this is by far the best customer service I have ever received! I was very impressed and will recommend this location to friends! "
December 03, 2014 -
- Edward from Decatur, GA
"The staff was very helpful in providing dollies and carts to help me move my property into the facilities, even holding the elevator for me while we loaded it up. Very helpful."
November 16, 2014 -
- Nathon from Westmorland, CA
"Cannot say enough about how helpful Frank Jacobson and his team were during a difficult short notice move. As a service member, I am often required to accept services that I deem below expectations. That was never the case with services provided at and the people operating this facility. Well done."
October 31, 2014 -
- Christopher from Atlanta, GA
"Nelson was great to deal with; he was very attentive to detail and always extremely friendly. He always looked for ways to save us time."
October 23, 2014 -
- Nia from Decatur, GA
"We were a very impressed with the consistent high standard of customer service at Uncle Bob's [Life Storage]. Very obviously a high priority for the company."
September 25, 2014 -
- Anne from Decatur, GA
"I'm am extremely impressed with the Decatur building. The customer service is outstanding. From day one, Nelson took a lot of time with me to make sure he could help me out in any way. He really went above and beyond! I would most definitely recommend Uncle Bob's [Life Storage] Decatur to anyone! I am happy to be a customer! Thanks to Nelson and Frank for all of the help! "
September 18, 2014 -
- Susan from Atlanta, GA
"I cannot express strongly enough how incredibly clean, safe, and well-maintained the Uncle Bob's facility that I use is! The guys who run it are polite, kind, and very helpful! Wonderful!"
September 17, 2014 -
- Connie from Decatur, GA
"Very pleased with your company. Nelson and Frank are great to work with."
August 25, 2014 -
- Alamo from Decatur, GA
"Frank and Nelson do an awesome job at my facility. I am very happy that they work in Decatur. Very nice and helpful. I am a drug rep and they help me with my samples and put them in my unit when I am away. This saves me time and money, They are both very knowledgable and easy to work with. For me they make Uncle Bob's feel like family."
August 25, 2014 -
- Jason from Avondale Estates, GA
"the location was operated in a knowledgeable, professional manner. Access to the unit was easy."
August 23, 2014 -
- from Baton Rouge, LA
"Frank and Nelson are true assets to the company!They have been a tremendous help to our Relocation Team."
July 25, 2014 -
- Ursula from Decatur, GA
"Frank demonstrated great flexibility when we realized we needed a bigger space. He orchestrated several deliveries at once and was exceedingly helpful throughout the process."
May 28, 2014 -
- Beth from Macon, GA
"Frank and Nelson are professional, friendly and I have never had better customer service out of any business. Great facility, great people. I will never go anywhere else."
May 28, 2014 -
- Zenobia from Clarkston, GA
"I'm glad I chose Uncle Bob's Self Storage. This facilites are well kept. I've been with you so long that the staf usually greet me by name when I walk in. I appreciate the pleasant positive interaction."
May 19, 2014 -
- David from Decatur, GA
"Attendant was very helpful. Facility is easily accessed and feels very secure. "
April 26, 2014 -
- Phillip from Avondale Estates, GA
"I really appreciated Frank and his professionalism. As long as he was at Uncle Bob's I felt good about the storage facility."
April 24, 2014 -
- Carolyn from Richmond, VA
"Thanks for all your help, but especially for changing the radio station to please us when we were there late for a few nights shifting stuff around. It was truly great to hear our favorite station still playing even when we returned after a few months. Thanks, guys; you're great!"
April 23, 2014 -
- from New York, NY
"The best storage I have ever seen. Wonderful security and the best people. Frank is wonderful!!!!!!"
March 28, 2014 -
- Sharon from Atlanta, GA
"The fact that Frank calls me by my name each time I visited when I was getting settled in,was amazing! Great PR. Thank you!"
March 07, 2014 -
- Adrain from Atlanta, GA
"Spaces large or small were exactly what I needed. Office manager was very helpful."
March 01, 2014 -
- Jonathan from Decatur, GA
"I thought the manager and his assistant were very proud of this storage place of business and it showed"
February 28, 2014 -
- Eve from Decatur, GA
"Everything was great! The process was fast and simple. Prices were competitive with other nearby facilities. The building is very clean and well maintained and the staff is always friendly and helpful."
February 28, 2014 -
- Gale from Decatur, GA
"I just want to say the facility is also govenient to my home. I am so glad that it is well maintained."
February 28, 2014 -
- Marion from Decatur, GA
"I feel that my belongings are safe & secure. I love the convenience of my Uncle Bob's [Life Storage]. I have very little storage space in my condo, so until I am willing to part with some of my possessions, I'll entrust them to Uncle Bob."
February 27, 2014 -
- Maria from Decatur, GA
"not really, just thanks, I really appreciate the great service and cleanliness of the facility and the good lighting. "
January 30, 2014 -
- Denise from MCDonough, GA
"Frank was the representative that was present when I went to the storage facility. He has outstanding customer service skills, actually the best that I encountered in my 4 years in Atlanta. He would be exceptional in any place I have lived but he was great to see that in the Atlanta area."
January 23, 2014 -
- Melissa from Sumatra, MT
"I have used Uncle Bob's every time I have been deployed. I will always choose them! I love the N. Decatur Road Uncle Bob's! "
January 23, 2014 -
- Jeannette from Laurinburg, NC
"Uncle Bob's exceeded my expectations. My previous experience was so bad that I had refused to use Uncle Bob's for years. (I was locked in the facility and the door on my unit was broken making it impossible for me to access and yet I was charged rent.) The manager, here, promised me a much better experience and it was delivered!"
October 23, 2013 -
- Katrina from Avondale Estates, GA
"In the past I have been able to renew with a one time payment for an entire year and receive an extra month free. I would like to see continuing discounts like that for long-time/reliable customers. I could not go into the office to renew this time and there was no option like this online. I think you would probably find it profitable!"
October 09, 2013 -
- Dan from Decatur, GA
"Frank was great! He stayed late so that I could checkout late on a Saturday afternoon/evening."
September 23, 2013 -
- Juan from 94550 Kuenzing, GERMANY
"I have had your services for quite a long time and I am very satisfied, your staff is just great. Many thanks! Juan and Anne Marie (who is my main contact with you while I am in Europe)"
September 19, 2013
Customer Reviews - Life Storage #378, Decatur
Serving Atlanta, Decatur and Virginia–Highland
Our self storage facility on N Decatur Rd is located southwest of the Stone Mountain Fwy, between Jordan Ln and Dekalb Industrial Way, near Washington Memorial Gardens. Click here for directions.
At Life Storage Facility #378, we offer great property security systems and clean, affordable storage units to rent for the residents of Virginia–Highland, Medlock Park, North Druid Hills, and other neighborhoods in Decatur, GA. Call us with questions, reserve online, or click here to compare other storage units in Atlanta.
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