Self Storage Units near Atlanta in Decatur, GA, 30033

"I rented from the one on Candler Rd. and my experience was very frustrating.  1. the entry way is very awkward and it's always a hassle trying to get in and out because it's so close to the light. 2. They never hardly answer the phone. 3. The person in the office car be parked in front of the door by the camera, however, they never come to unlock the door after banging on the door for over 10 mins. There was no sign that said they were on lunch in the window and the sign in the window said we are open??? Then I came back the next day at around 3:30 p.m and they had a sign in the window that said they were on lunch, really??? Like a rush of people came in to open up storage with them and they had to go to lunch late. It's very hard with entering the parking lot because it's right at the light and the communication with them sucks! 3. there are no trash cans for us to dump any trash or items we no longer want,  except for the restroom. 4. After being there for 1.5 years, they went up on our storage 3 times just days before our bill was due without any decent warning! The only good part is the storage was immaculate."

"Courtney is a very attentive associate. She explained everything to use. She even tried to upsale more items that we might've needed. I hated to decline, but we didn't need anything else. Thank you Courtney. We need more associates out here with your great personality."

"Frank was great and very helpful"

"If you need storage, this is the facility for you. The staff is friendly and helpful. The grounds are always clean. I always felt safe no matter what time of day I went to my unit. Please consider this facility for your storage needs. I'm sure glad I did."

"Very new clean and great staff"

"I don’t know her name but the lady on the phone was wonderful and got me an appointment to view the storage unit within minutes. When I got there I was greeted by store manager Frank who was truly delightful to work with. The facility was extremely clean and well managed. There are cameras throughout and codes in the elevator for a level of security that gave me a peace of mind. Frank was eager to help without being pushy and got me signed up for a unit on the spot in less then 10 min. The pricing is amazing for a climate controlled unit in this area."

"I love it"

"Very helpful 😌"

"Received GREAT Customer Service! He was very professional & informative! 👍🏽"

"My experience was amazing. Securing storage space was an easy task. The facility was clean and the lighting was bright. Eldar made the process smooth and worry free."

"Frank was incredibly helpful and resourceful when I called to resolve an issue. Top notch customer service."

"Ramona displayed great customer service and knowledge. She was patient in explaining the procedure and process to me. She even reserved a space for me at the sister location(which was a little less expensive), however, I chose to go back to her home location because her energy gave me a comfort I was willing to pay extra for."

"The best storage in Decatur"

"Great location and price"

"Great place to store my items, staff was beyond helpful and guided me through the process with ease."

"Very kind staff, greeted me nicely, 5 stars to this place"

"Great Storage experience, Frank and Ramona were awesome!!"

"EXCELLENT storage facility with kind and knowledge staff. I felt confident in renting a storage online for my college student before I even saw it. After coming to Decatur, seeing the space and directly talking to the staff I was not disappointed. We will definitely be renting from Life Storage again."

"Frank was really nice and showed me all around! Made my decision VERY easy!"

"Excellent service! Highly recommended. Jessica was incredibly helpful and provided quick service. Couldn’t have had better staff treatment."

"Frank is a professional consummate, he truly sets the standard and he’s a valuable asset to this company, he goes above and beyond. I was so impressed and since moving to Texas I decided to have my things stored at a location in Round Rock, TX. Life Storage is by far the absolute best in customer service."

"Frank is.a God among men. I’m so thankful that I remembered about this location. You can certainly tell that a huge amount of pride is taken in keeping it in pristine condition. The staff is wonderful. The walkways are well lighted, clear of debris and very spacious. Security cameras everywhere. Great job, Guys!"

"Lisa is very reliable and is a great held."

"Thanks so much! Frank made it so easy to rent. He’s so kind and ready to help!"

"This place is clean and convenient. The staff, especially Frank, are so helpful."

"Frank was wonderful! I was in a last minute panic in need of a storage unit and Frank stayed after hours to help me out. The customer service has been great and the units are very nice. They have security cameras every where too. I highly recommend the Decatur, Ga location!"

"Very professional and clean! Store manager, Frank, is awesome!"

"Rental and check in at Life Storage on 2910 N Decatur Rd, Decatur, GA 30033 Decatur was easy, friendly and efficient! We had a shipment coming in that was delayed a few times and they were accommodating of our change in move-in date for storage unit. Thanks!"

"Frank is awesome!! Facility is extremely clean and safe. So happy to have discovered this location. We actually had one unit for my sons then came back and rented a second unit for myself."

"Assistant Store Manager R. Preston is so helpful and patient! Thank you for all of your help"

"I lost my keys and needed to get my unit’s lock cut off and replaced. Frank from the office was very helpful. After verifying that it was indeed me who owned the unit (which made me feel very good about the security procedures) he took care of everything very quickly, and made several smart suggestions to help prevent a similar situation from happening in the future. I appreciated his help and his attitude."

"First time renting a storage space, surprised at how efficient it is. Ramona is awesome and she makes us feel safe and welcomed."

"We were in the market for another space they took care of us quickly and painlessly. Trying to find the most convenient spot for us!"

"This is a great facility. Clean and well lite."

"I have been a customer of Life Storage since 2018. Everything has been great. The facility is clean and well lit. Staff member, Ramona, goes above and beyond her duties to take care of her customers. This facility definitely deserves a five star rating. I would recommend Life Storage Decatur to anyone who needs to store their belongings."

"Good people here! Well run and managed Facility is clean and process is efficient."

"Really friendly staff. Great facilities. The price can’t be beat. Very happy with the whole experience."

"Clean facility with very professional staff. Ramona was polite and even provided extra masks."

"Friendly staff, great customer service, safe and clean units"

"Very clean and customer service was amazing. Highly recommend"

"Frank Jacobson was Very informative, and helpful"

"Awesome costumer service!"

"Excellent customer service and very clean!"

"I have been renting a unit from this facility for the past 2.5 years. I have absolutely LOVED it! Frank keeps this place so clean and well maintained! I use my unit for work and it is so easy to pull receipts for expense reports. There are an abundance of cameras and I have always felt safe moving products in and out of my unit and to the car. I hope my next company has this facility on its national database so I can get another unit here!"

"Perfect storage. So professional and clean. I don’t think I could ever use another place."

"Mr.Frank Jacobson is a outstanding manager that works here, keep up the good work.!!"

"GreAt location and staff"

"Great storage facility! The site is secure and well maintained. Staff are extremely helpful and attentive to all needs. Look no further, best location in Atlanta!"

"An amazing team.Used this storage for 5months but cant complain. Clean,secured and the representatives are always ready and willing to help. Got a home now and had to move out but I will definitely use it again in future. Great price and location too"

"Great facility. Very friendly manager and workers. Can tell manager cares about customers. Got a great deal and it’s clean never had trouble finding dolly’s."

"Frank was helpful and professional and very kind. The building is immaculate and the storage units are spotless. Absolutely perfect."

"The best customer service I’ve ever had! Thank you Frank Jacobson!"

"3 years ago I wrote the review and yesterday (8/30/2020) was my last day renting. I would not change my review at all because I still stand behind every word. Outstanding customer service!!!! Very clean storage center. Also, the customer service is extremely wonderful. Frank has been very helpful and attentive to my storage needs. His suggestion of storage size helped me make a better decision prior to reserving the storage."

"Very professional, clean, good location and overall excellent customer service."

"A+ for Life Storage on Decatur Road being there when you need them! When we needed to move our daughter from the West Coast to Atlanta for college during the COVID-19 crisis, this Life Storage provided us the means to ship items to a single secure site and access them with ease when we reached Georgia. Frank at Life Storage was an absolute gem, checking in with me periodically to let me know packages were arriving and being secured in our storage unit as planned. We will be using this Life Storage for each of our daughter's cross-country transitions during college."

"Frank is the best. My father and I have used this storage for the last 10 years and we've always worked with Frank . The service has always been impeccable. As long as I'm in the Atlanta area , this will me my storage of choice ; and you should choose it too ."

"Thank you four being helpfull,and keep up tbe excellent service"

"Frank Jacobson was very helpful. This is a great location. Very well lit, clean, and safe. We are still waiting for our military discount but other than that, the place is great."