Self Storage Facility near Atlanta in Decatur, GA 30033

"Nelson and Jen are the absolute best!"

"This is the best place I’ve used for storage! Frank is so helpful and kind, he made the whole process a breeze. It’s safe and affordable, the facilities are always clean and temperate. The locked after hours access was a huge help to me with my late night schedule, the move in and move out process was quick as well. Thank you Frank!"

"The nicest, most helpful people. Clean, organized and effortless. My highest recommendations."

"Mr.Frank was a amazing help. This move was tough. Nevertheless Mr.Frank took care of me from the time I walked in until the time I walked out. I absolutely love this particular storage place."

"Frank’s store manager was excellent"

"I have been a customer of your Company for years and I am very pleased. I talk to the employee Frank a lot and he has been excellent and always pleasant and helpful. All employees that I have worked with over the years have been very good."

"Frank, the Store Manager, is the BEST!! Great space, very clean, and great security."

"Frank was very welcoming, friendly and supportive. He was very helpful with whatever I needed."

"I had a house fire November/2022 and immediately moved most of my stuff to life storage. The place is super clean but above all I enjoyed franks professionalism and compassion. I had many conversations with him and he made me feel welcome. He is one of those people that remind you of loved ones/ a friend etc. they lucky to have him. “Said”"

"Very helpful!!! 5 stars!"

"This Life Storage facility should really receive 10 stars! It is a well-managed and friendly store, as well as very clean. Frank is extremely accommodating for move-ins and move-outs; just what is needed for the stress of moving! I have never found a better option for my storage needs."

"Great storage facility"

"This facility is absolutely immaculate and the staff are friendly and very helpful."

"Frank was extremely accommodating and couldn’t have been easier to work with!"

"Honestly best customer service I have ever received!!! Frank is the best!!"

"Frank was awesome. Very helpful."

"EXCELLENT SERVICE"

"I was heading to another storage when I accidentally ran into LifeStorage. The Manager Frank approached me with a warm and pleasant greeting. He provided me with excellent service. I could not ask for better service. For this I will definitely refer people to this company. Thanks Frank. You are an awesome Manager."

"Smooth experience and great service today while renting storage unit for first time!"

"Courtney is a very attentive associate. She explained everything to use. She even tried to upsale more items that we might've needed. I hated to decline, but we didn't need anything else. Thank you Courtney. We need more associates out here with your great personality."

"Frank was great and very helpful"

"If you need storage, this is the facility for you. The staff is friendly and helpful. The grounds are always clean. I always felt safe no matter what time of day I went to my unit. Please consider this facility for your storage needs. I'm sure glad I did."

"Very new clean and great staff"

"I don’t know her name but the lady on the phone was wonderful and got me an appointment to view the storage unit within minutes. When I got there I was greeted by store manager Frank who was truly delightful to work with. The facility was extremely clean and well managed. There are cameras throughout and codes in the elevator for a level of security that gave me a peace of mind. Frank was eager to help without being pushy and got me signed up for a unit on the spot in less then 10 min. The pricing is amazing for a climate controlled unit in this area."

"I love it"

"Very helpful 😌"

"Received GREAT Customer Service! He was very professional & informative! 👍🏽"

"My experience was amazing. Securing storage space was an easy task. The facility was clean and the lighting was bright. Eldar made the process smooth and worry free."

"Frank was incredibly helpful and resourceful when I called to resolve an issue. Top notch customer service."

"Ramona displayed great customer service and knowledge. She was patient in explaining the procedure and process to me. She even reserved a space for me at the sister location(which was a little less expensive), however, I chose to go back to her home location because her energy gave me a comfort I was willing to pay extra for."

"The best storage in Decatur"

"Great location and price"

"Great place to store my items, staff was beyond helpful and guided me through the process with ease."

"Very kind staff, greeted me nicely, 5 stars to this place"

"Great Storage experience, Frank and Ramona were awesome!!"

"EXCELLENT storage facility with kind and knowledge staff. I felt confident in renting a storage online for my college student before I even saw it. After coming to Decatur, seeing the space and directly talking to the staff I was not disappointed. We will definitely be renting from Life Storage again."

"Frank was really nice and showed me all around! Made my decision VERY easy!"

"Excellent service! Highly recommended. Jessica was incredibly helpful and provided quick service. Couldn’t have had better staff treatment."

"Frank is a professional consummate, he truly sets the standard and he’s a valuable asset to this company, he goes above and beyond. I was so impressed and since moving to Texas I decided to have my things stored at a location in Round Rock, TX. Life Storage is by far the absolute best in customer service."

"Frank is.a God among men. I’m so thankful that I remembered about this location. You can certainly tell that a huge amount of pride is taken in keeping it in pristine condition. The staff is wonderful. The walkways are well lighted, clear of debris and very spacious. Security cameras everywhere. Great job, Guys!"

"Lisa is very reliable and is a great held."

"Thanks so much! Frank made it so easy to rent. He’s so kind and ready to help!"

"This place is clean and convenient. The staff, especially Frank, are so helpful."

"Frank was wonderful! I was in a last minute panic in need of a storage unit and Frank stayed after hours to help me out. The customer service has been great and the units are very nice. They have security cameras every where too. I highly recommend the Decatur, Ga location!"

"Very professional and clean! Store manager, Frank, is awesome!"

"Rental and check in at Life Storage on 2910 N Decatur Rd, Decatur, GA 30033 Decatur was easy, friendly and efficient! We had a shipment coming in that was delayed a few times and they were accommodating of our change in move-in date for storage unit. Thanks!"

"Frank is awesome!! Facility is extremely clean and safe. So happy to have discovered this location. We actually had one unit for my sons then came back and rented a second unit for myself."

"Assistant Store Manager R. Preston is so helpful and patient! Thank you for all of your help"

"I lost my keys and needed to get my unit’s lock cut off and replaced. Frank from the office was very helpful. After verifying that it was indeed me who owned the unit (which made me feel very good about the security procedures) he took care of everything very quickly, and made several smart suggestions to help prevent a similar situation from happening in the future. I appreciated his help and his attitude."

"First time renting a storage space, surprised at how efficient it is. Ramona is awesome and she makes us feel safe and welcomed."

"We were in the market for another space they took care of us quickly and painlessly. Trying to find the most convenient spot for us!"

"This is a great facility. Clean and well lite."

"I have been a customer of Life Storage since 2018. Everything has been great. The facility is clean and well lit. Staff member, Ramona, goes above and beyond her duties to take care of her customers. This facility definitely deserves a five star rating. I would recommend Life Storage Decatur to anyone who needs to store their belongings."

"Good people here! Well run and managed Facility is clean and process is efficient."

"Really friendly staff. Great facilities. The price can’t be beat. Very happy with the whole experience."

"Clean facility with very professional staff. Ramona was polite and even provided extra masks."

"Friendly staff, great customer service, safe and clean units"

"Very clean and customer service was amazing. Highly recommend"

"Frank Jacobson was Very informative, and helpful"

"Awesome costumer service!"

"Excellent customer service and very clean!"

"I have been renting a unit from this facility for the past 2.5 years. I have absolutely LOVED it! Frank keeps this place so clean and well maintained! I use my unit for work and it is so easy to pull receipts for expense reports. There are an abundance of cameras and I have always felt safe moving products in and out of my unit and to the car. I hope my next company has this facility on its national database so I can get another unit here!"

"Perfect storage. So professional and clean. I don’t think I could ever use another place."

"Mr.Frank Jacobson is a outstanding manager that works here, keep up the good work.!!"

"GreAt location and staff"

"Great storage facility! The site is secure and well maintained. Staff are extremely helpful and attentive to all needs. Look no further, best location in Atlanta!"

"An amazing team.Used this storage for 5months but cant complain. Clean,secured and the representatives are always ready and willing to help. Got a home now and had to move out but I will definitely use it again in future. Great price and location too"

"Great facility. Very friendly manager and workers. Can tell manager cares about customers. Got a great deal and it’s clean never had trouble finding dolly’s."

"Frank was helpful and professional and very kind. The building is immaculate and the storage units are spotless. Absolutely perfect."

"The best customer service I’ve ever had! Thank you Frank Jacobson!"

"3 years ago I wrote the review and yesterday (8/30/2020) was my last day renting. I would not change my review at all because I still stand behind every word. Outstanding customer service!!!! Very clean storage center. Also, the customer service is extremely wonderful. Frank has been very helpful and attentive to my storage needs. His suggestion of storage size helped me make a better decision prior to reserving the storage."

"Very professional, clean, good location and overall excellent customer service."

"A+ for Life Storage on Decatur Road being there when you need them! When we needed to move our daughter from the West Coast to Atlanta for college during the COVID-19 crisis, this Life Storage provided us the means to ship items to a single secure site and access them with ease when we reached Georgia. Frank at Life Storage was an absolute gem, checking in with me periodically to let me know packages were arriving and being secured in our storage unit as planned. We will be using this Life Storage for each of our daughter's cross-country transitions during college."

"Frank is the best. My father and I have used this storage for the last 10 years and we've always worked with Frank . The service has always been impeccable. As long as I'm in the Atlanta area , this will me my storage of choice ; and you should choose it too ."

"Thank you four being helpfull,and keep up tbe excellent service"

"Frank Jacobson was very helpful. This is a great location. Very well lit, clean, and safe. We are still waiting for our military discount but other than that, the place is great."

"Didn't go there"

"We finally moved our belongings from here after 7 years of excellent storage experience.  We've used different units for different things.  We are extremely happy with how we and our belongings were treated. When my daughter decided upon Emory University, a 13+ hour drive away from her home, I immediately sought out climate-controlled storage not only for summer "plop" between semesters but also for things like her dorm room pencil Xmas tree, bigger luggage and so on.  Even though Life Storage (Uncle Bob's then) wasn't the closest storage to her dorm, it certainly was the best.  I felt she could access the unit safely--security cameras, panic buttons, you name it. Flip forward five years, the daughter had graduated and moved to Midtown.  But because my husband and I had fallen in love with Decatur GA during her time at Emory, we decided to get a second tiny apartment in which to spend winters. Our move-in schedule was delayed because of construction delays.  Solution? Rent storage units.  We shopped every storage facility nearby.  We went back to Uncle Bob's, which would soon become Life Storage.  We were even able to work out an arrangement where the facility could accept packages, allowing us to ship new furniture directly to the facility. And in the meantime, my daughter decided keeping her extra stuff at this location was better than what she was finding closer to Midtown. Flip forward four more years.  We decided to leave our Decatur apartment until another apartment building finished construction.  We did not even shop this time.  North Decatur Rd Life Storage again.   Here is what you need to know: Between my daughter and us, we've rented approx four or five units.   Clean, clean, clean.  Anyone reviewer who has said they saw bugs is suspect.  Even the restrooms here are pristine.  Our storage in the north has to have glue traps everywhere every 10 feet.  Not in this facility. Well lit!  Need I say more. Frank, the owner/manager is not only site security conscious, he is extra careful with your online security and other items.  We have seen potential clients at the desk not understand why he is so precise; in fact, my husband took the time to explain to one frustrated younger client outside the office why Frank's attention to detail is exactly WHY one would want to rent here.  She finally understood and immediately went back in to rent.   Here's another fact: when we moved out, our well-regarded local mover, was delighted that the start point was here.  He knew the facility and he knew Frank.  As he told my daughter: "I don't have to worry that the stuff in storage has been infected with bugs or moldy or that stuff that will come back to haunt me. That place is clean." We are grateful to Frank and his staff for this storage experience"

"Various family members have rented storage here for over 6 years, even though the location was not close to our residences, because the facility and the management are superior. Our experiences have been uniformly excellent. This place is clean and safe; the front desk is careful with access and with private information. Frank is the utmost professional."

"I had and awesome experience with Frank!!!! Clean, well-maintained environment and excellent customer service   great place to rent a storage unit."

"Frank the manager was super, helpful to my family and I. We were in need or a propped door and check in on us periodically. I recommend this storage facility for anyone in need. It is top quality and extremely professional!"

"Very nice facility. Friendly staff (shoutout to Frank). Exceptional Service. Would definitely recommend."

"The manager Mr Frank was very help and understanding towards my goal of cleaning my unit"

"Frank was AWESOME! very clean place"

"Niceat, cleanest, most well run storage place I've ever experienced. Frank & Vicki are so nice to work with!"

"Extremely helpful and courteous staff/owner. Very clean! Lots of noise in the complex. Felt safe to me. Has that weirdly clandestine thing going on...ya know."

"My favorite storage place. Very clean and well maintained"

"Friendly, efficient and clean facility. :)"

"When we moved we needed quick, close, easy access storage. We were very pleased with Life Storage. The location is very convenient, the staff were super friendly and helpful, and the space was clean. Easy access with a security code, cameras everywhere. If I need a storage unit in the future they will be my first choice."

"The staff here made sure they knew actually what size unit I needed based on the information I had provided. Very friendly and efficient. Thank you"

"Great service Frank really helped me find space for my belonging and was very helpful."

"Had a great experience! At life Storage. Great new associate Vick was wonderful, polite and very helpful!"

"Great experience with Nelson Price! Very helpful and wonderful customer service."

"Frank is great!"

"It was super easy to signup and get into the unit."

"My experience with Mr. Nelson Price, the storage man was absolutely wonderful . He was heading for lunch as I approached the office doors . He kindly stopped what he was doing, and assisted me with my storage my reservations, even when he was scheduled for his lunch break . (Totally Amazing) !!! As I spoke with Mr. Nelson he was able to find a lower rate for my monthly storage unit. I was able to save money, after having a HORRIBLE experience from my previous storage facility . So this made me extremely happy he was able to help . His customers service and his tone is overall so warming, and inviting . Anybody working with him, whether it be staff or customers, will have that feeling of security, comfort and pleasantry with renting from Life Storages . Keep him apart of the Life Storage Team . Hes AMAZING !!!!!!!"

"It was easy to get set up, moved in, moved out and closed out. I was super impressed by the smoothness of the whole process. Frank is the man!"

"customer service from Nelson Price was extraordinary, he did a wonderful job"

"Frank Jacobson at life storage was knowledgeable, courteous, and helpful. I wasn't sure what size storage unit I needed and he showed me the units, after I explained to him what needed to go into the unit he proceeded to take me to look at the perfect size unit for my needs. Frank made the entire process seem effortless and I was very pleased and would recommend life storage on N. Decatur Rd. to anyone needing the use of a storage facility. Rhonda/very satisfied customer"

"This storage facility is like the ritz Carlton of storage facilities. Its honestly so clean that you could probably perform a medical procedure inside. Its also super secure and their are video cameras everywhere, straight up Fort Knox. To top It all off the staff, Frank and Brandon, are seriously the nicest, most customer driven people I have ever met. I have been so stressed with my move, and they are the one part of my move that is easy and reliable. It honestly makes all the difference in the world when you have a staff that is so kind and caring like Frank and Brandon!"

"Brandon Boyd is absolutely awesome! Really easy experience! Took care of us in and out no problems. Great pricing and beautiful customer service! Other places customer service are trash. Definitely Recommend this location and shout out to Brandon for being so great."

"Excellent customer service"

"Frank continues to provide excellent service."

"Manager Frank was helpful and diligent"

"Excellent customer service, spacious climate controlled units, free first month. Frank is an awesome guy!"

"The staff is great .."

"The manager was fabulous! He always greeted us when we visited our unit and he was very helpful throughout our time with you."

"This place is fantastic. Very secure and clean."

"I didn't like fact had to put card on file to rent"

"Awesome service =M=M"

"The service here was excellent!! The facility is very well secured."

"Brandon was very helpful great customer service"

"Brandon gave me a lovely experience !"

"As someone that has maintained a storage space for the past 25 years with different companies your company ranks #1."

"Clean, well maintained space."

"Move in was a breeze, and it was an affordable rate. Brandon explained everything well, moved through the process quickly, and was very professional and courteous. The large rolling cart made moving my heavy boxes easy. Great experience!"

"Great staff, clean, well-lit, safe."

"I have rented units from this place on and off for the last eight years and every single time I am completely impressed by the customer service. I wasted a good hour and a half with public storage in their false advertising malicious claims and forced lock sales corporate trying to Gaslight me into anger I'm not playing games with them anymore Life Storage AKA Uncle Bob's is literally the best around."

"Brandon was such a huge help with the storage process! He was super friendly! LifeStorage is the best and only place I will use for storage. I know All my stuff is safe and secured there without a doubt."

"Great location, close to house, clean facility, friendly and helpful staff who always greeted me when arriving and/or leaving location."

"Awesome customer service. Brandon took great care of me!!!"

"I have been very happy with my experience at Life Storage. The front desk is always very helpful, sometimes going out of their way to help. I have been especially impressed with the manager, Frank. I think he is a big asset to the public image of this storage facility. I would give your company a 5 stars! :-)"

"Great experience all around. Highly recommended."

"My friend who is very particular came when I was moving out. She was beyone impressed with the cleanliness and the entire experience."

"Frank was very helpful and quite knowledgeable! Would recommend."

"The most professional place there is ! Great rates and environment ,thanks"

"Very helpful service, clean and secure."

"Frank and Brandon are both great"

"Don't recall being there."

"I've rented from several other companies and I have to admit that this is the best. I have never seen a roach, and was hesitant at first reading a previous review, but Frank assured me that their exterminating company has it under control and it has been resolved. Apparently a tenant brought them in. Frank has always been extremely friendly and personable and has even recommend several things to do in the Decatur, as I am new to this area."

"Clean and well lit. Thank you Frank for the great service!!"

"Frank at the front desk was so efficient, I was able to lease a unit in just a few minutes and he really made the process easy. The unit, elevator, and floors are clean and well lit - I'm impressed."

"A wonderful facility! Management and staff are top notch."

"Brandon was great"

"I would highly recommend this location. I used the facility for about 7 months and I must say it was all a great experience .The staff was very professional and very helpful.The place was very clean and my items were well taken care of . 5 star service"

"Very friendly staff. Storage rooms very clean and well maintained"

"5 star service from Brandon in the front office! Needed to add a temporary space and was an easy, efficient and professional. We feel our things are in top notch hands. Customers for 7 years!"

"I have been using this location of Life Storage for over 4 years. The store is very clean and well maintained. Mgr Frank and Assistant Mgr Brandon are both friendly and knowledgeable. There are also a variety of products you can purchase here to help with any packing/storage needs. Highly recommended!"

"Great customer service. Brandon was knowledgeable, helpful and extremely patient. He deserves 10 stars."

"He's was very professional and caring person and understanding Thank you very much there are still good professionals people available."

"Drea was super helpful"

"Brandon was very helpful in getting us started!"

"Brandon Boyd was great!! I was struggling on my move. As a single female, new to Atlanta, I found myself trying to make choices blindly. I stumbled across life storage, where Brandon assisted me in getting on the right track( with storage and moving that is). He was professional and insightful and I truly appreciate his candor."

"Great customer service from Brandon Boyd!!!"

"Brandon was very helpful with setting up the rental for the complimentary truck. Thanks for everything!"

"This storage place is super clean and odor-free. The general store manager Frank was super nice to work with and very helpful in general. My only comment was that there was a separate insurance requirement if you want to use their truck (for free if less than 25 miles), which was different from what you may hear from the customer service number."

"Brandon helped me out with everything. I have had a storage unit here for almost 3 years and move in/move out day was a breeze each time. If you are doing a full move and having helpers or anything like that they will lock an elevator for you to travel back and forth the whole day. Super helpful and reasonable when it comes to everything related to storage/moving needs. Cant help but recommend this establishment to anyone that needs it."

"This is a "in process" review. Three weeks into storage rental that was perfect up to now, and there's a sudden cockroach infestation on the floor near my unit. Dead roaches everywhere. Live ones on the wall. Waving hello. Like it's "Joe's Apartment." I have to go move all of my stuff out and into a different floor and different unit, and hope the infestation hasn't settled into my stuff. Not even sure what to do if it has. Stay tuned... These aren't the black kind that fly wherever they want because this is the South. These are the light brown German ones that are dirty and smell and cause asthma.   UPDATE: Spent six hours moving everything last weekend into a different unit that was NOT located on the second level. I opened every box, and checked for bugs. There was evidence of them all over my things, and I had to throw a few pieces of furniture away, but they did not yet get inside FROM WHAT I COULD TELL in that moment. Management offered a month's free rent for my troubles and an apology.  I understand you take risks when you rent storage.  It's just nasty on that second floor. DON'T RENT 2ND FLOOR. Will return in a few days to see if there's evidence on my new unit."

"Very nice. I appreciate getting a phone call if my auto payment doesn't clear so I may fix it before receiving a late fee."

"This is a "in process" review. Three weeks into storage rental that was perfect up to now, and there's a sudden cockroach infestation on the second floor near my unit. Dead roaches everywhere. Live ones on the wall. Waving hello. Like it's "Joe's Apartment." These aren't the black kind that fly wherever they want because this is the South. These are the light brown German ones that are dirty and smell and cause asthma.   I have to go move all of my stuff out and into a different floor and different unit, and hope the infestation hasn't settled into my stuff. Not even sure what to do if it has. Stay tuned..."

"though grower rarer these days, it was nice to find a well operated and professional business operation that met my every need. the two gentlemen at the location I selected, were top shelf from initial greeting, renting the facility vehicle (the most hassle free experience ever!), and answering questions when I called back. Completely satisfied..."

"Good experience! Frank and Brandon were both helpful!"

"Good clean storage with lots of =÷ to keep your stuff safe=}"

"Brandon Boyd was an amazing helper! He worked to help us in a timely fashion and with kindness. He made is an example of stellar example of great customer service."

"Oh my goodness from the customer service over the phone (I do not remember the person name but she was amazing as well) to the in person customer service (Chaquita), The Decatur Life Storage location is the place to store your items. My husband and I have dealt with storage places and this by far has been the best. But I personally believe it deals with the extraordinary helpful and friendly service we have received from Chaquita each and every time that we have seeked assistance. Despite how many times we had to reschedule our moving van Chaquita was there happily and wholeheartedly willing to offer her service. I ended up accidentally breaking a glass coffee pot outside our storage garage and without any sighs or signs of annoyance Chaquita took care of it with ALL SMILES. Even though I offered to clean it up and handle it, CHAQUITA took care of it. It has been a blessing and breathtakingly refreshing to receive amazing customer service. Personally I have worked in customer service and in public relations so I have really high standards and after receiving service from Chaquita, I feel comfortable with my standards and inspired to raise the bar to CHAQUITA SERVICE. Also I have went to a different Life Storage location at Candler road and I did not receive Chaquita type service so SHE IS OUTSTANDING and one of the few that may keep us using Life Storage even to store our business items. From the MNTs, CHAQUITA you are bomb and truly a blessing and have been serving LIFE to us while working for The Life Storage."

"Brandon was great! He made me and my moms experience easy and efficient. He even showed us the space to ensure it was exactly what we were looking for. Customer service at its BEST!"

"I give this location 5 stars. Brandon was extremely helpful and knowledgeable in helping us use their moving van. We will visit this location again!"

"Brandon Boyd was very helpful and I love Life Storage in general. I have rented here several times"

"Brandon Boyd was the best"

"Very Courteous. Very clean. Very Responsive. Felt safe inside, plenty of surveillance and due diligence regarding properly locking my storage unit."

"Brandon Boyd was awesome and very helpful today assisting my wife and myself with finding the right storage for us. When you come ask for him and he will take care of you."

"Frank the manager was most helpful. Easy access and easy to work with."

"My first time entering Life Storage has been an amazing experience. Great customer service is a plus for me and I am glad that I came here. I wish they can add 5 more stars, because I will give them 10 stars."

"Fantastic service would highly recommend. Safe secure and clean"

"The staff is very friendly and helpful upon arrival. The facility itself is spotless and smells nice when you walk into the lobby. The restrooms of the facility is VERY clean and smells clean as well. Overall my experience moving into this facility couldn't have been any better."

"This location did not have what I needed. Brandon took the time to find a location that did and they hooked me up better than I could have expected. Thanks!"

"Frank called to follow up on my online reservation, and he provided great customer service when we arrived to unload our items. If you need to store your items, Life Storage is the way to go!!"

"GREAT PLACE. CLEAN AND VERY HELPFUL."

"Amazing Team and always so helpful!"

"Frank keeps the facility in tip-top shape!"

"Me and my family have had the pleasure of using this location twice now. Few things are a consistently stressful as moving, but Frank makes it pretty comfortable with a well-maintained space and an impressive level of service. Comes highly recommended."

"Cant say enough good things about Frank in regard to his professionalism and his management skills. He made my first experience at using Life Storage easy and trouble free. When I realized my storage unit was not large enough to hold all my belongings he had a second unit ready to accommodate my overflow furniture on a minutes notice. It was obvious Frank took pride in helping his customers at what could be a stressful time. I was also impressed with the upkeep of the facilities and the security measures there to safeguard the storage units. I will be happy to refer Frank and Life Storage to my friends."

"Frank Jacobson is a wonderful representative of this Company. Always going the extra mile to exceed our Company's expectation. Thank you Frank! The Trinity Title Team"

"Trinity Title Insurance Agency, Inc. has rented space at this facility for a number of years now and has always received excellent customer care and service.  Frank Jacobson the Store Manager is just the most professional and nicest person I have ever meet. I would recommend this facility to everyone."

"Mr. Frank and his staff are fantastic. They are helpful and friendly! I feel like family every visit! Truly a great place to store your belongings"

"Great customer services highly recommended for storage needs"

"Frank was super helpful. Easy rental process."

"Brandon Boyd had excellent customer service. Building is very clean and secure."

"Brandon Boyd bas excellent customer service.made my storage looking very convenient. Thanks. ==="

"Just moved in today .. and my experience was wonder Brandon took good care of me .. thanks lifestorage"

"Great, absolutely great staff!!!"

"Very clean building and very helpful staff. Rates are reasonable as well..."

"I made an online reservation for a storage unit today. Brandon called to verify the time I was arriving. He answered my questions. The unit was ready when I got there. Frank was helpful with completing the sign-up and made sure I understood all the details. The place and unit were clean and dry."

"Brandon was an incredible assistant with my storage needs. Friendly and positive was the feeling I got from him. Moving is very stressful and he helped reduce my stress."

"Frank and Brabdon were exceptional! I felt like family and not just a customer."

"The store manager, Frank made the process go smoothly and efficiently. He was very nice and courteous. He showed me the space that I would be renting prior to me completing all the paperwork to make sure this was the size I needed for the items I would be storing since this was the first time I ever used a storage facility."

"My team is awesome and I have referred this storage service to various friend even with the last few name changes. I'm well pleased with the service"

"Frank was just super. Always very helpful"

"Frank was always helpful!"

"Professionalism and neatness"

"Attentive and knowledgeable attendant. Clean and well managed facility"

"Frank and Brandon have been professional and helpful. The property feels safe and is always clean. I’m very happy with everything. "

"I was very pleased with the speed of service and how knowledgeable the associate was.(Frank) I actually came by 2 days before and Brandon assisted with showing me the unit. Everyone at this location are so friendly and show positive attitudes about there jobs. I would really like to say thank you thank you!!"

"Best storage company ever!!!! Keep up the good work!"

"I would recommend Life Storage to anyone that is in need of storing anything. I couldn't have asked for a experience at all. "

"Thank you, Frank and Nelson and your team members, for your service through the years and for always making me feel secure in storing my life memories at your location. So many things impressed me from the beginning, including the multilevel coded security, the cameras, the air filtration, the perfect temperature and humidity levels, and the impeccable cleanliness of the facility. In the future when I require extra storage, I will return to Life Storage. All the Best! "

"I was extremely pleased with your storage facilities. I would like to research partnership opportunities with Life Storage in the near future. I have a background in Marketing. "

"very clean, very nice staff, overall 10, I would highly recommend this storage"

"I would have to say that Nelson was a great face and representation of Life Storage. His customer service was impeccable and he was an absolute delight every time I went to my storage. A very rarity in customer service these days."

"Super proficient office. Neat and clean facility and spaces. Very responsive to any questions. Great experience all around!"

"The Representative explained everything in full detail. I was very pleased and he answered all of my questions. "

"Thanks for everything. "

"Service was friendly and professional. Facilities were extremely clean and easy to navigate. Security was better than I expected. Use of the van for free was a huge plus. "

"Frank has been fantastic! Although I've yet to meet Nelson, he has been great over the phone. "

"Great service"

"Nice place but prices very high"

"The staff at the Decatur, GA location were fantastic to work with - I'd recommend them and that facility to others without hesitation!"

"Both gentlemen at my location are consumate professionals with whom I've had nothing but pleasant interactions. They are helpful and attentive and friendly. "

"Very friendly and helpful"

"Frank and Nelson are superb professionals as well as the most helpful, caring people I've ever met."

"Extremely friendly and helpful. The store is immaculate!"

"Professionalism"

"The service I receive is the best I have gotten not only at a storage place but any place I have gone. I love the staff and have been storing here for years. "

"Frank and Nelson made my experience with Uncle Bob's exceptional. Always helpful, professional and kind. Made me feel like my stuff was stored at a family member's house! Frank even helped us jump our truck when it had a dead battery - now that's service! They're an awesome team!"

" Frank and Nelson was the best hey were so wonderful to me they show me respect and gratitude I think I'm very much I would recommend him to anyone who needs storage space ?? "

"The employees were both excellent and the space was much cleaner and better arranged than I had expected. The one problem was an understandable one: When I arrived, there was a sign on the door of the office saying that the employee was on the grounds elsewhere. I had to wait about fifteen minutes. However, I do not blame the employee or the organization. Overall, the experience has been top-notch."

"My expectations were exceeded! The men in the office are polite, knowledgable, friendly and helpful. The storage unit is clean, and the internal temperature is well maintained. The cost is reasonable for the quality received. I feel safe when I am there alone. The whole experience is one of the highest quality. I would highly recommend Uncle Bob's [Life Storage]."

"I have no complaints."

"Absolutely the best experience ever!!"

"It's worked out well. "

"This was my first storage unit and Uncle Bob [Life Storage] Storage explained everything. Uncle Bobs Storage on North Decatur Rd is the BEST!!!!!!"

"thanks much!"

"Fully met my expectations. "

"Expectations were met due to facility being well maintained and excellent customer service"

"We used Uncle Bob's Storage when our son needed to store items after college and we liked it a lot. When we decided to put some of our items in a storage unit instead of the attic, we came back because our first experience was do nice."

"Love the guys that run this place. It feels cared for and safe. Thanks Frank!!"

"Clean, professional and competitive pricing. Also, the facility is within a mile of our residence so it is easily and quickly accessible!"

"I have stored my belongings there for several years and have no complaints. It is a little expensive for me but it is what it is. Given what things cost nowadays, I cannot really complain. Ultimately, I am very happy with Uncle Bob's Self Storage. "

"The manager is awesome friendly and courteous. Always greeted me with a smile and a good laugh. You have the right person for the job and no can do it better than him. All smiles here and thank you soooo soooo much. "

"The place is always spotless!!! I also like the security of entering the building and accessing my floor after normal working hours."

"The North Decatur Road team is outstanding! They are so accommodating and helpful! Thank you guys!! "

"I actually have recommended your site. I visited another an Uncle Bob's in a different state, and was pleased to see pleasant staff, though a run-down facility. You guys on N Decatur Rd are top-notch in all areas, and among the kindest men I know. "

"I would gladly refer Uncle Bob's to any of my friends and would return if my needs were to change in the future."

"Met all the expectations. Very satisfied with the staff .. Very professional ... "

"Meet my expectation everyone was so nice and helpful."

"Very professional staff, state of the art facility"

"I love it even when I need a reminder to pay my month. Always professional and respectful"

"I didn't like the fact that my rent went up when there are comparable units in my area for the original price i was quoted. When i ave the time I will be moving to another storage facility."

"Frank and Nelson were always so helpful. They felt like family by the tie I moved out of my unit."

"I was approximately 15 mins late on returning the truck. I returned at 9:15 the truck was not due out until 10; we were charged for an additional time spot. I didn't think that was necessary."

"Maybe overpriced"

"There is associate that works there that his name eludes me right now. But was awesome person to deal with and delightful person. I wish I could remember his name but his manager says that he gets complement ABOUT HIM. .."

"I think this is a great business."

"Frank and Nelson are EXCELLENT! So was Betty. She moved to another facility."

"Very pleased with the storage facility and customer service."

"I loved, loved, loved your employees. I only saw 3 people over my time renting there but they were all equally knowledgeable and truly helpful. I know it's hard to find counter folks like that these days. You scored!"

"You are great!"

"When we moved into the space, we were given an elevator to use. This saved time. "

"very good."

"Very professional staff and very clean and tidy storage facility. "

"Thank you for offering such a safe, clean, climate controlled environment. Also, my husband and I always loved the music that was playing when we stopped by to drop off/pick up items from our unit!"

"The process was quick and painless. Rates were great for climate controlled storage. Employees were very friendly and happy. Uncle bobs always outshines the competition. "

"I'm soooo very happy I chose Uncle Bob"

"The best storage facility I have ever used!"

"Everyone was so nice."

"Everything was wonderful. "

"Frank and the staff was awesome. Most wonderful people to have known"

"I am very pleased and satisfied with Uncle Bob's Storage. I highly recommend them all the time to people that are looking for a safe environment to keep their most valuable belongings. Thanks Uncles Bob ur the Greatest!!!!!"

"I would like to thank Nelson for going above and beyound his duties! This man is very compassionate and helped me out when I needed it most.Thanks again Nelson, your the Man!"

"I was so impressed with the staff, the cleanliness of the space and the ease of access. I loved Uncle Bob's and would absolutely use them again in the future if the need arises. This location in Decatur was outstanding and exceeded my expectations."

"friendly and helpful."

"Fast, friendly, efficient sign-up procedure. Extremely clean, well lit facility with extremely good air quality, temperature control, and security. Everything in working order. Moving trollys made it really easy to load up items and bring to storage unit. Treated with professionalism and respect. Outstanding in every way!"

"Frank and Nelson are always helpful, knowledgeable, and friendly. I have moved units twice and they have made it extremely easy each time."

"I was impressed by the promptness of service and the pleasantness of the employee (Nelson). He did a great job. If I were an employer looking to hire someone with excellent personal skills it would be him. The property was well lit, clean, neat and did not smell like a musty dusty storage building. I am happy to keep my "stuff" there."

"I was greeted with a smile from Nelson, from the moment I arrived and was highly pleased with the service I was given and would recommend Uncle Bob's to all my friends and family.I have have high praises for the service I received. THANKS, NELSON"

"Frank at the North Decatur location goes above and beyond, is friendly and always pleasant."

"Clea, safe facility. Staff was excellent."

"Great service all over"

"I have used this storage unit twice and I love this facility. The staff and whole set up is so respectful. My things are safe and kept clean and bug free. Just great service and staff."

"I was very satisfied"

"Frank and his staff are always pleasant and very personable. "

"I have had a few different storage units over the last few years and this is by far the best customer service I have ever received! I was very impressed and will recommend this location to friends! "

"Great customer service. "

"The staff was very helpful in providing dollies and carts to help me move my property into the facilities, even holding the elevator for me while we loaded it up. Very helpful."

"Cannot say enough about how helpful Frank Jacobson and his team were during a difficult short notice move. As a service member, I am often required to accept services that I deem below expectations. That was never the case with services provided at and the people operating this facility. Well done."

"Nelson was great to deal with; he was very attentive to detail and always extremely friendly. He always looked for ways to save us time."

"Told me everything about ya'll requirements are"

"We were a very impressed with the consistent high standard of customer service at Uncle Bob's [Life Storage]. Very obviously a high priority for the company."

"Frank was wonderful!"

"I'm am extremely impressed with the Decatur building. The customer service is outstanding. From day one, Nelson took a lot of time with me to make sure he could help me out in any way. He really went above and beyond! I would most definitely recommend Uncle Bob's [Life Storage] Decatur to anyone! I am happy to be a customer! Thanks to Nelson and Frank for all of the help! "

"I cannot express strongly enough how incredibly clean, safe, and well-maintained the Uncle Bob's facility that I use is! The guys who run it are polite, kind, and very helpful! Wonderful!"

"Great facility!"

"Frank and Nelson do an awesome job at my facility. I am very happy that they work in Decatur. Very nice and helpful. I am a drug rep and they help me with my samples and put them in my unit when I am away. This saves me time and money, They are both very knowledgable and easy to work with. For me they make Uncle Bob's feel like family."

"Very pleased with your company. Nelson and Frank are great to work with."

"the location was operated in a knowledgeable, professional manner. Access to the unit was easy."

"Great experience."

"Frank and Nelson are true assets to the company!They have been a tremendous help to our Relocation Team."

"Frank and Nelson are professional, friendly and I have never had better customer service out of any business. Great facility, great people. I will never go anywhere else."

"Frank demonstrated great flexibility when we realized we needed a bigger space. He orchestrated several deliveries at once and was exceedingly helpful throughout the process."

"I'm glad I chose Uncle Bob's Self Storage. This facilites are well kept. I've been with you so long that the staf usually greet me by name when I walk in. I appreciate the pleasant positive interaction."

"Attendant was very helpful. Facility is easily accessed and feels very secure. "

"Outstanding staff!!!! "

"I really appreciated Frank and his professionalism. As long as he was at Uncle Bob's I felt good about the storage facility."

"Thanks for all your help, but especially for changing the radio station to please us when we were there late for a few nights shifting stuff around. It was truly great to hear our favorite station still playing even when we returned after a few months. Thanks, guys; you're great!"

"The best storage I have ever seen. Wonderful security and the best people. Frank is wonderful!!!!!!"

"The fact that Frank calls me by my name each time I visited when I was getting settled in,was amazing! Great PR. Thank you!"

"Very nice and helpful. I felt welcome."

"Spaces large or small were exactly what I needed. Office manager was very helpful."

"Everything was great! The process was fast and simple. Prices were competitive with other nearby facilities. The building is very clean and well maintained and the staff is always friendly and helpful."

"I just want to say the facility is also govenient to my home. I am so glad that it is well maintained."

"I thought the manager and his assistant were very proud of this storage place of business and it showed"

"I feel that my belongings are safe & secure. I love the convenience of my Uncle Bob's [Life Storage]. I have very little storage space in my condo, so until I am willing to part with some of my possessions, I'll entrust them to Uncle Bob."

"Excellent customer service!"

"not really, just thanks, I really appreciate the great service and cleanliness of the facility and the good lighting. "

"Frank was the representative that was present when I went to the storage facility. He has outstanding customer service skills, actually the best that I encountered in my 4 years in Atlanta. He would be exceptional in any place I have lived but he was great to see that in the Atlanta area."