Customer Reviews - Life Storage #149, Alpharetta
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We at Life Storage want to maintain the best storage facilities in Alpharetta, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Alpharetta (#149)
4.84 out of 5
based on 27 of our most recent Reviews
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4.9 out of 5
"The team is very helpful and great with follow-up, when needed. I appreciate the courtesy of working with me during a hard financial time, and always letting me know what to expect and what my options were. Thanks!"
December 24, 2017
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- Heather from Alpharetta, GA
5.0 out of 5
"Professional staff over the phone and on site, clean and convenient. "
November 27, 2017
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5.0 out of 5
"When faced with a predicament, Sean exceeded my expectations with a better solution!"
May 26, 2017
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- Jamie from Alpharetta, GA
5.0 out of 5
"Worked with me to ensure that I contracted for the proper size. Explained everything very well."
May 24, 2017
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- Joely from Johns Creek, GA
5.0 out of 5
"Overall facility and people are head and shoulders above any other storage facility I have ever dealt with and I have dealt with quite a few."
May 01, 2017
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5.0 out of 5
"I can't remember the young gentleman's name but he was awesome, professional, warm hearted and great sense of humor! We need more people like him to be in customer service! I feel bad because I can not remember his name! "
March 18, 2017
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- Diane from Alpharetta, GA
4.9 out of 5
"very friendly, professional and never kept me waiting"
March 02, 2016
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- James from Alpharetta, GA
5.0 out of 5
"I was pressed for time. You made the process quick, easy & pain free. "
February 25, 2016
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4.3 out of 5
"Everything was great. I just question if the temperature was kept consistent in the climate controlled area."
October 24, 2015
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- Michael from Alpharetta, GA
5.0 out of 5
"Excellent storage facility. The rental rates are very steady and don't go up every year. That is what I like the most and that is why I chose Uncle Bob. "
August 28, 2015
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5.0 out of 5
"It seems to me that Uncle Bob's Self Storage has a culture of integrity and excellence, and take pride in what they do. I had a particularly great experience with the manager of the Alpharetta location, Shawn. He was great!"
July 23, 2015
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- Phyllis from Alpharetta, GA
5.0 out of 5
"Sean offered information that was very helpful in the preparation for storage. He is a wealth of information and did everythin to make my experience a good one. He is an asset to your company."
March 30, 2015
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4.3 out of 5
"Overall great impression. The staff is always friendly, professional and helpful. "
March 09, 2015
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- Jason from Alpharetta, GA
5.0 out of 5
"Managed explained the process very clearly during my first visit. "
October 27, 2014
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5.0 out of 5
"The rates were much better than your competition and the attendant was friendly and very cordial."
September 25, 2014
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- Karen from Alpharetta, GA
5.0 out of 5
"Everything has been very satisfactory, personnel and on site."
August 25, 2014
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- Daniel from Alpharetta, GA
4.4 out of 5
"Prices are a bit excessive especially for long term customers."
July 25, 2014
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5.0 out of 5
"The guy I dealt with was very helpful. I think his name was Sean. He helped me understand my options when it came to picking a rental unit."
June 23, 2014
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4.5 out of 5
"There was a time crunch and the transition was done fast and easy. You also had the correct size that I was looking for. "
February 27, 2014
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4.7 out of 5
"We have relied on Uncle Bob's in Alpharetta to safely and respectfully store our belongings. We have been very pleased."
February 27, 2014
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5.0 out of 5
"Very clean, and your staff is extremely helpful and professional. I have several packages delivered during the month for my business and they are so wonderful in putting them in my storage unit. Sean has been so helpful from the moment I was looking and exploring getting a unit and continues to be very helpful. I am very pleased with my decision to have a storage unit at your facility. Keep up the great work!"
February 26, 2014
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- Sherrill from Alpharetta, GA
4.3 out of 5
"The timer for keeping the lights on is to short in duration. We have to go back and turn it many times during a visit. Would appreciate a dumpster we could use."
February 26, 2014
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- Patricia from Alpharetta, GA
5.0 out of 5
"I was extremely satisfied with the service I received and continue to receive. This location is the best."
January 03, 2014
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4.7 out of 5
"The younger man is very helpful and friendly. If I have one complaint it is that trash gets blown into my unit when they are blowing the driveways off. It has a lot in it from time to time "
December 31, 2013
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- John from Saint Johns, FL
4.9 out of 5
"I'm sorry I didn't get names but the staff was always very helpful going beyond what I expected."
December 26, 2013
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- Margaret from Alpharetta, GA
4.9 out of 5
" This is a great place and I would highly recommend it to everyone. People are great and very helpful and happy to assist.
When I go online I want to see what size space I'm currently renting. I don't see it. I have started to remove some stuff to my house and feel I need a smaller space but I can't find online what size space I'm renting.
Also, would like info online about how to switch to a smaller space."
October 29, 2013
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- Howard from Alpharetta, GA
5.0 out of 5
"Friendly service and helpful in explanation of what would be needed for a move"
October 07, 2013
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