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551 S Congress AveDelray Beach, FL 3344517.2 Miles Away
Customer Reviews - Life Storage #456, West Palm Beach
We at Life Storage want to maintain the best storage facilities in West Palm Beach, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Amanda is amazing and there aren't enuf stars out there for her!She is responsive, helpful and went the extra mile to make sure I got the best storage unit for the best price. The place is clean, well lit and so convenient. I've referred all my friends to her- she is smart pleasant and on it!"
"Looking for places to choose for storage, I came up to this one and I loved it. Clean, accessible, modern and easy to access for our business needs. Amanda Charles, was the one who assisted me, very professional and attentive. She covered all the details, answered all my questions and made sure that I knew the entire storage process. She was excellent.
Signing was quick and easy with her help. Very happy."
"The location is very clean and organized. Amanda was professional and courteous. Her customer service skills were truly a breath of fresh air. I will definitely recommend this location to friends/family."
"Our family is new to storage and we were a little anxious -- little did we know that we would be in great hands with Amanda!
Amanda is the consummate manager - responsive, polite, knowledgeable, and friendly. The facility itself is clean, safe, and easy to get to/use.
Amanda was the bright spot in our very hectic downsizing move and we are very grateful for her professionalism!"
"After being scammed by another storage place. I called life storage desperately needing to find a storage unit within one day. Amanda was nothing but helpful and kind! She laid out all the instructions and everything I needed to know in an organized way. She even let me look at the storage unit before I decided to rent it and went over if it would be enough space for me! It made me feel better about putting a payment down after talking about how much we could fit into the storage unit. I would highly recommend this place and working with Amanda was nothing but phenomenal!"
"Hi, i normally dont do reviews but i would love to say that Amanda Charles helped me with everything i needed to be helped with and i love how respectful she is and i would definitely recommend anyone to come to this Life Storage just because she is the BEST 😘🥰"
"Jenn at the front desk was amazing! I was able to walk into the store and get my entire unit, car rental, and information for setting up in less than 5 minutes. She is so helpful and very sweet. If you ever find yourself renting make sure to do the whole process through Jenn if you want it to be quick and easy!"
"Amanda the Store Manager is very through, and she helped me rent my unit online. We were able to actually help me through the process, as I completed my lease. Amanda displayed great patience with me, and also got me help with a moving truck rental."
"I must say that I had an amazing time working with Amanda( Store Manager) and CJ ( Assistant Manager we’re phenomenal.
Placing large items into storage is hectic enough. Amanda was awesome because she took the time to reach out when there was some irregularities with my account.
Amanda took the time the following day to help fix my challenges, and advise me how to go about it.
I highly recommend Life Storage."
"Amanda the store manager was very polite she answered all my questions and was able to help me with my Swift moves I reserved the unit online and within minutes Amanda immediately contacted me to introduce herself as the store manager and also invited me to the facility to view the unit I was able to get into the right size unit for the best price talk about great customer service."
"If you're in search of a place to keep your items secure with a great store manager the life storage is the place Amanda the store manager keeps the place clean its pest and rodent free this is definitely the place to go every time I come here to visit my storage unit I always see Amanda cleaning, assisting a customer or walking through the building to make sure everything is in order."
"Amanda the store manager was very pleasant and professional talk about a fast and easy process and best of all move in rentals get a discount on moving supplies in the office now that's great because they have the best sturdy boxes and tape on the gun for my convenience"
"Forget U-Haul let's talk about the free truck rentals for movin customers Amanda' the store manager set me up for the Life storage truck rental and in the future for current customers you're only paying 29.95 a day I had to pass it on"
"I've been renting with Life Storage for 9 days now and I can honestly say Chandra is a doll so nice and understanding. But the icing on the cake is life storage offers a free rental on their moving van for new customers. It's been a pleasure in the office and out thank you Chandra"
"The store manager Amanda was very nice she answered all my questions and greeted me with a smile just really helpful and professional Amanda offered the free truck rental to me with 30 miles for free to help me with my move to make it easier. I would definitely recommend renting with life storage on Mercer avenue."
"I've been renting with life storage for years when you see the store manager Amanda in the office just know that you are getting the best customer service I meant all of the previous store managers and some are just rude every morning I see Amanda cleaning and walking through the property making sure everything is in order this is definitely the place to rent your items for years"
"I'm very happy that I rented with life storage the staff is very friendly and professional Amanda the store manager is such a sweetheart she answered all my questions and concerns showing she cares about good customer service she also recommended sister store locations for my items that are out of state needing storage this is the place to rent !!"
"Amazing service from Chandra at Life Storage in West Palm Beach!!! It’s so refreshing to see people who care about their customers. She was attentive, kind and genuinely caring. 5-star service from Chandra!!"
"Came in to rent a storage unit. I was greeted by Amanda. She was very pleasant and helpful. She took me to the unit and explained in detail about the unit, hours of operation and the do’s and don’t. It was clear, fast and pleasant. The building was very clean. I would recommend this business to anyone who is in need of a storage unit."
"If you are in need of a storage unit, I HIGHLY recommend this location. Be sure to ask for Amanda Charles. She was the BOMB.COM!!! Extremely helpful, very Professional, & one of the Greatest Personalities that I have experienced this year. Because of Amanda and the special way she helped me, I will recommend my family and friends to Life Storage."
"Man this was a quick an easy process! I’ve rented from other places and this was by far one of the best experiences I’ve had. Amanda was super sweet and very informative. Thanks again for the extra suggestion on how to eat healthier."
"I had the best service Amanda was great she answered all my questions and guided me through the process I have never been treated so kind her customer service is outstanding I will definitely rent here and will recommend it to everyone or anyone who needs storage"
"Amanda the store manager was amazing. She answered all the questions I had and even offered different options to what I was looking for. Super friendly and knowledgeable. I highly recommend you guys go see her. Great prices on storage units. Thank you Amanda so much."
"As everyone know moving Sucks!!! Needed to be out of my place on the 30th can’t move in the new place until the 3rd… Had to find a storage to put my stuff came here. I walked in aggravated just over this moving **it. Amanda was here smiling and welcomed me with open arms! Thank you so much Amanda for the amazing Customer Service! Your the only thing that kept me for not giving up that day!! Thank you, I will for be grateful!"
"I really liked one of their employees I don’t know if she was a manager or just an employee but she was very attentive nice and conveniently very helpful with every question I had to ask I believe her name is Amanda very nice young lady and I’m glad I got a storage space from here because of her"
"Some people go to storages for the space, but when you get someone to make you realize that you need more than that and can actually help assist you with it, that’s priceless. Thank you so much Amanda Charles!!!! You have made me and my family life so much easier. We will be forever grateful for you and will be sure to send all recommendations your way!!!!♥️♥️♥️♥️"
"Love Chris! Any time that I need help with something he is always so respectful and answer any questions and concerns that I have will definitely come back just to talk to this nice gentleman, he deserves a raise!"
"Amanda Charles is why I rented she is so professional helpful in every aspect moving is already a pain she made everything go so smooth took her time with me made sure I got all questions I needed answered"
"I had a Great wonderful customer service here at this location. The young kind lady that help me get everything settled was the best. I believe her name was Amanda what I had been told but I want to thank her again for a quick on and go service.😁👍🏽"
"This is my first time using storage the managers Amanda and Chris was very kind treated me with respect God knows I was extremely stressed today with the moving alI can say if you need a storage expert go to Life Storage the Store manager is professional 👌"
"Life Storage in West Palm Beach has been nothing but accommodating! Chris, Isreal & Amanda were very helpful and pleasant to work with in getting our additional unit set up! Thank you so much Life Storage!"
"It is moving from 3 to 5 star as management has put a team in place that is finally focused on servicing the customers. Lisa and her Chris are making a valiant effort to get this facility in shape and provide a consistent customer experience. It's taken a long time but I think they are on the right path."
"In my 47 years on this planet I have never been treated with such callousness, disrespect, and rudeness. I have repeatedly requested the contact information for the area manager and was simply flat refused to be given the information. I have an extremely urgent matter that I need to discuss with the area manager and I am writing this review in hopes that it will find the proper channel."
"In my 47 years on this planet I have never been treated with such callousness, disrespect, and rudeness. I have repeatedly requested the contact information for the area manager so that I may speak with them directly and was simply flat refused to be given the information. I have an extremely urgent matter that I need to discuss with the area manager and I am writing this review in hopes that it will find the proper channel."
"Not happy with the false information I was given about the “free” moving man they offer. I was told I could use my own insurance and that I only have to pay for any miles driven past the free 30 miles they give you. Come to find out I have to buy their insurance, pay for the mileage and fill the tank up with gas before returning it. Why would someone have to pay for miles and fill the tank with gas. Scam! I couldn’t got a rental truck for a lot cheaper closer to my house which is 25 miles away. Won’t be using this company again after I move my stuff out"
"I was very pleased with my experience here from the time I first called to reserve a unit, and then my departure. My customer service person (Charles Marchman) was very curtious and helpful. He made every visit and call pleasant. I will refer this location whenever I get the opportunity!=
"Charles was just amazing. I came in just looking for some price and stuff right not but he was so helpful. Answered all my questions told me all about the property and even showed me a unit. He was great."
"Charles has been extremely helpful when I first moved into my storage unit and anytime I have gone into the office for assistance. I would highly recommend life storage especially this location because of the awesome staff here."
"Charles & Tiffany are amazing!!! They know the meaning of 100% customer service and are wonderful to have a conversation with . they go out of their way for customers . Very respectful, kind , thoughtful .
& knowledgeably is outstanding. No facilities can compete !!"
"I had a great experience with the manager here today! Charles was patient, knowledgeable and had a great sense of humor! I was really dreading this process, but he made it fun and easy! Thanks Charles, your doing a terrific job!!!"
"Arrived to the location today and the managers have treated me great although they were busy this morning but having the experience with Aimee as the manager was great and I appreciate your service. Aimee needs a raise for the amount of work that I saw in the last 30 minutes and with her level of experience keep up the great work!!!!!"
"This company recently put up my storage costs - i have only been there a few months - never had an issue with them - also the inside very dirty - the truth is i cant be bothered moving my stuff over the $30 additional each month - but for people looking to use them - you can get better value and cheaper else where - the staff are great, its about pricing from a corporate level -"
"My boyfriend and I walked into the Life Storage location in West Palm on Mercer not really knowing what to expect. Tiffany was friendly and wonderfully helpful. The facility is clean and secure and Tiffany made the experience much less stressful than we thought it would be!"
"Tiffany at Life Storage at the WPB location was awesome! We had had a horrible few days and she was a ray of sunshine. The facilities are clean and organized and the staff extremely friendly and accommodating. Thank you for helping us!!!"
"Charles at Life Storage is super helpful and friendly and knows all the answers to any questions.
The storage facility is close by and clean and suits my purposes.
I just signed on today and feel confident that I will have a wonderful customer experience."
"I walked into Life Storage and was blown away by the great customer service I'd received from Mr. Charles Marchman! Mr. Marchman was very helpful, honest and smiled the whole time while making my visit pleasurable. Storage units are well cleaned, and very affordable. I highly recommend Life Storage, if you want exceptional service!!!"
"Originally was in the market for a 5x5 storage unit. Explained to the sales employee that I wanted the buy one month get one month free promotion.
Long story short I am out 184 dollars and will most likely only get fifty bucks back. Was lied to twice when dealing with two different agents. Very unprofessional and will take my losses at about 130 dollars. Didn't have my property in their facility for more than 24 hours.
Don't believe what Tiffany or their other staff tell you because chances are there's a catch to what they're saying."
"This is the first time we rent a storage unit and I just have compliments for the service I received from the facility manager. It was impressive. he knew all the services you offer very well and was very happy to help us through the process."
"This is storage for our local chapter of the Cystic Fibrosis Foundation - and therefore the Foundation will be paying for it. It was a relatively simple process to make sure that the company could pay for it instead of me having to pay for it and then get reimbursed. Ed was great!"
"Your location in west palm beach was recommended to me. My introduction to set up the unit was the best storage experience I have had. Edward is fantastic and your facility is so clean and well managed. Thank you. "
"Eduardo has been great to work with. The cleanliness of the facility and the service I received led me to rent with you even though there are facilities which were closer to my home. Good operation and very good people based on my initial experience!"
"We had a problem with our movers not being able to fit our belongings into a larger space than that of which the items were moved from. Ed (your associate) was more than generous with time allowing us to try to fit everything into the required space."
"The hours of operation need to changed to meet the needs of the working class. Closing at 6 and not being open on Sundays is unrealistic in this day and age. It makes it quite difficult to tend to the items in storage."
"I have had wine storage for sometime, but I am new to the facility for standard storage. So far, so good. I chose this facility because the nuances of the building are conducive to storing valuable items."
"Your storage company seemed reasonably priced, conveniently located and well run. My belongings were safe and in good condition when I took them out of storage. I would recommend you all to anyone who has storage needs in the West Palm Beach area.
Thank you for everything!"
"Uncle Bob's Storage has been a great storage facility for our firm. My only complaint is in the hours. A 9AM open time during the week is not desirable at all - I like to stop in on my way to the office, and having to wait around until 9am does not work. The 8am open time was much better."
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #456, we offer great property security systems and clean, affordable storage units to rent for the residents of Flamingo Parks, Westgate, Palm Beach, Cloud Lake, and other neighborhoods in West Palm Beach, FL. Call us with questions, reserve online, or click here to compare other storage units in West Palm Beach.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 6:00 am - 9:00 pm
Tuesday: 6:00 am - 9:00 pm
Wednesday: 6:00 am - 9:00 pm
Thursday: 6:00 am - 9:00 pm
Friday: 6:00 am - 9:00 pm
Saturday: 6:00 am - 9:00 pm
Sunday: 6:00 am - 9:00 pm
Storage insurance available (third party)
$36 admin fee
Payments due monthly, with a minimum of one month rental