Self Storage Units near Town n Country in Tampa, FL 33615

"Very good customer service and nice place"

"I've been a customer here for almost 2 years and always made my payments on time. The past few months, I've been past due but still making the payments soon as I can. I understand I'm past due but the customer service I received today was unacceptable by Heisus. Especially being, I communicated my situation online several times. I told him, I'll make a payment on the 7th to be current and on the 21st and he still charged me a Lean fee of $115 plus late fees (I understand the late fee) but the Lean fee was unacceptable especially being, I'm not refusing to pay and I will bring it current. I also, advised the reason for my delay of payments, I lost hours from work. At the end of the day, I understand I'm past due, but I'm still a customer and instead of calling with an attuide and mood. You should ask your customer how can you help in this matter. I don't have a consistent history of past due, only recently this year. If you see your customer has a decent history and is doing there best to make the payments, late or not. Why not try to help turn the negative into a positive? Was not helpful, was unprofessional, and did not provide quality customer service for someone who is trying and doing there best."

"Amazing customer service."

"Jesus was great and very informative! Hightail recommend!"

"Received a tour and all information needed during contract."

"Jesus was phenomenal at walking me through the Life Storage facility and I look forward to storing my belongings here!"

"Great service"

"Great service"

"I see a lot of high reviews lately but we're more than disappointed. I know there were other reviews about the mice but now I don't see those. For months now there have been mice in the units that have chewed into a lot of our stuff, some of which is irreplaceable. When we asked about it they guy (although very nice) just said they could basically spray some sort of repellent. But...why aren't they doing that anyway since they know there's a big problem with them? In fact, the first time my husband spoke to a lady about it and he was told pest control was coming out the following week. We've cleaned up their remnants several times since so they're obviously still an issue. We won't even know the extent of the damages until we move our stuff out, so that's a huge bummer. To top that off, our unit continues to go up. They raised it twice last year. I don't even know how they can do it this was because from my understanding we had a year agreement... but our agreement started in August 2020. In Feb 2021 they raised it,, then again in November 2021. We're now being told that as of August this year our rate will be over $180/ month for a basic, small, non climate-controlled unit with our things being destroyed daily.This includes the insurance which mind you, does NOT cover mice. God forbid we end up paying late because it'll be over $200 with the late fee. Bottom line, dude is nice... but what you receive for what you're paying is not equal, and your stuff might just get eaten."

"I shopped for days looking for the perfect combo of an rv spot and garage spot at the same facility. After speaking with Jesus and he shared the availability with me it was a no-brainer to choose to store here!"

"Easy process, great location!"

"Jesus is AMAZING!!! Super sweet and helpful!!! Im really happy I chose this facility just because of him. 10/10 would recommend off of service alone."

"Jesus at Life Storage helped to make the process smooth. Thanks!"

"Súper. Bueno muy buena seguridad y no es caro"

"i had since January 2022 complained of rodents and insulations breaking down on to furniture. I had to clean mess up my self and staff member who was very lazy and supervisor. Staff member says insurance wont really help so why pay for it. While cleaning the mess my car was hit by other storage member, no one wanted to help and no accountability taken. I advised i can tape up insulation but they say they can handle i'm not allowed to do. when a worker(not from life storage) very condescending came to fix stated he cant fly on air to fix. Frustrated that they have the nerve to increase my rate from 89.99 to 114.00 to now 141.33. Still no resolution or call back. Disgusted how they can use Christian propaganda and not be accountable."

"Great service, Jesus is very friendly and outgoing"

"Jesus R. was very courteous and helpful."

"Nice, clean, and secure. Customer service is grear🙏🙏🙏🙏"

"Life storage manager Jesús went above and beyond for us. They very cooperative and makes it a great place to be. Kudos to Life Storage for having such nice Representation."

"Site Manager Jesús and Mardi were awesome and great when it comes to support and service."

"Nice place, good prices. Very kind staff."

"I had a good experience with Mardi very friendly and kind she explained every detail to me and I am very satisfied"

"Worked with Mardi in getting a 3rd unit. She was knowledgeable and very helpful."

"I have had a great experience working with life storage. This location is wonderful."

"Everybody at the waters storage is so helpful. Very nice people"

"I've had my unit for more than 5yrs.... honestly didn't think it would be this long.....I've spoken with a number of employees over this time while only 1 has been worth the time to speak with. Presently Mardi is who I've recently conducted business with...very pleasant, on point with knowing which hat to wear....laid back enough to listen then approach the issue. I recently downsized and every but of the way Mardi was consistent in manner. While I've never had a storage unit prior Life Storage and Mardi have made up in character what former employees have lacked. I appreciate doin business there, trust my items are safe, and grateful to be able to cover my expenses affordably. Thank you LS, Mardi.... truly grateful....would I recommend...of course...makes sense to believe others would have a great experience as well."

"Jesus was great. Got in and out quickly and very nice."

"Very nice lady Mardi helped me and was GREAT!!!"

"Courteous staff, secure location, and clean storage units."

"I have rented a couple of locations around my area and non compared to this one. We have two storages and Mardi has been exceptional when getting us the best price for the units. You can tell this is a good location since almost all of the units are filled. Insurance offered here is very"

"Amazing Staff!!!! The lockers are very nice, even the ones tucked in the hallways have airflow and lighting. This place is very clean, well lit, easy access gate code and staff willing to help in anyway. Highly recommend and feel safe with your locker being protected."

"Jesus, the store manager was so helpful. I had to move to a larger unit and he made the transition so smooth. Highly recommend"

"Great customer service from Marty. Very spacious storage for our vehicle."

"Looking for a storage place I went online and found this place had great prices. I was kindly greeted by Mardi. She gave me great rates and quickly showed me the unit available. We are very satisfied with the service and will be recommending this storage facility to my friends and family. Thank you Mardi!"

"Great experience! Storage facility is nice and clean. Mardi was absolutely wonderful! Very knowledgeable and extremely nice. Highly recommend this facility."

"Mardi was so helpful. The price and service are amazing. The facility is well kept. Would definitely recommend"

"Thx Jesus for the great customer svc"

"This location is a BLESSING to my family, recently moved to Tampa and had a situation with my apartment and Marty helped me more than words can describe. This location is from HEAVEN!!! THANK YOU WE ARE FOREVER THANKFUL!!!"

"Mardi Sale is an awesome person!! I wish every sales person was like her!! Very nice!"

"I purchased a storage unit here !!! I have never seen such rat damage and debris in units in my life when I let Marty know that there was a huge rat problem.she said we try to maintain pest control but this is fla . If I paid to store my stuff and came back to everything chewed up by rats and dropping all over the unit on everything I would be livid. Do yourself a favor avoid storage here."

"Very nice place, close to everything, the staffs are very nice, handling many receiving packages for my spot and never complained, great service."

"Mardi sale was very sweet and knows her stuff she definitely deserves a rase!!!! She was very nice to me and my husband!!!"

"I went in and got a 5x10 unit after unpacking half my belongings I realized it wasn't going to fit. The lady in the office was nice helped me get into the proper size unit and was overall a huge help."

"Extremely professional. Top notch staff. Rental process painless."

"Life storage was simple easy and quick , access is easy and the unit is perfect , the unit door opens up smooth and the locks close great , I had a storage unit at uhaul and had nothing but problem with these things ! Also customer service is awesome and Mardi was so nice and helpful !"

"Incredible service! They have been going above and beyond for their customers for years. Very satisfied! Great experiences all around."

"Extremely clean location! Very conveniently located. Very secure. Outstanding friendly staff. I’ve had nothing but positive encounters with both Marty and Jesus anytime I visit with them. I love the fact that they have an after hours number in case of an emergency. I am so happy I chose Life Storage! I would highly recommend them!!!"

"Excellent Customer Service, especially Mardi Sales. She is such a sweet heart and always gets the job done."

"I am a long time customer (over a decade) and have been very pleased with the facility and the staff. Signed Alley G"

"Great experience at this location Mardie was so helpful and made the rental experience so easy. Would highly recommend"

"Mardi is FANTASTIC! I was pressed for time being as though they open at 9:30am and I had to be at work at 10. Mardi arrived earlier than opening time (wasn’t expecting that) and took care of everything I needed! We talked over my contract the day before so it was a matter of a couple signatures and I was out of the door! She was quick, efficient, AND extremely accommodating. She arrived early! Gave me 24 hour access to the facility being as though I got off work at 7pm and they close at 9! And their rates are AMAZING! (As I’m currently paying $170 with compass self storage!) This is one HAPPY & SATISFIED customer! I HIGHLY recommend Life Storage!!!"

"I have rented from here for almost two years and the staff is always friendly and professional. The facility is always clean with new doors and it has been recently paved and they do property rounds often. I had an issue with my door running off the track and Jesus was quick to repair it!"

"Clean, friendly and great price!!!!! Go see Jesus for great service..."

"Mardi was awesome to work with! Very clean facility and friendly atmosphere."

"Marti is wonderful and has been extremely helpful. She’s gone above and beyond to help us. The place is clean and has great prices. We highly recommend it."