Customer Reviews - Life Storage #71, Tampa
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We at Life Storage want to maintain the best storage facilities in Tampa, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Tampa (#071)
4.61 out of 5
based on 33 of our most recent Reviews
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4.2 out of 5
"The tenant next to my unit stored his mowing equipment there and also blew off all the grass before he stored it in the unit. My unit next to his was always full of his dead grass. Maybe he show blow his equipment outside of the driveways away from the units. Other then that...My belongings were safe and I would rent there again for the 4th time if I needed. Thank you for your hard work. Sincerely, Zina"
January 25, 2019
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4.6 out of 5
"My parking space was covered by a large tree which gave shade, but the branches stooped too low and scratched my tall van. Needs trimming And when it rained heavy, the area near my van was muddy. Wish it was asphalt, no mud."
May 24, 2018
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4.6 out of 5
"Staff was very helpful when I needed help paying on line"
March 26, 2018
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5.0 out of 5
"I was happily surprised that I could rent my space at such reasonable price. The employee was very helpful in getting the best deal for me."
February 20, 2018
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5.0 out of 5
"I feel very confident in knowing that my personal items are secured and well taken care of."
October 01, 2017
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- Imari from Stewartsville, NJ
5.0 out of 5
"I will be using you as my storage over the summer again!"
September 23, 2017
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- Brittany from Brockton, MA
5.0 out of 5
"Your company went above and beyond to help us with storing our things and accessing our unit. Thank you very much"
September 23, 2017
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5.0 out of 5
"When you first changed hands, there was a little time things were not up to par. But you came back great."
August 23, 2017
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5.0 out of 5
"Great communications and professionalism from Zack. Very easy to do business with. Thank you."
April 03, 2017
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4.6 out of 5
"Very friendly and knowledgeable associates who understood exactly what we needed and helped us to find the ideal solution to our storage needs. "
March 27, 2017
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4.2 out of 5
"My were very safe! A great place to store your things!"
February 23, 2016
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2.7 out of 5
"I got kicked out with out a warning for sleeping in my rv. I was working on it and got tired after and took a nap. I would of liked a warning at least."
November 30, 2015
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5.0 out of 5
"Very good experience knowing my car is safely parked up and stored, thank you"
November 03, 2015
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5.0 out of 5
"Your manager was most efficient and took the time with his associate Nelson to help me get what I needed. It was a most respectful experience . I was most impressed and in fact went back and rented another unit. Thank you for such professional employees. Ryan the manager was superb. I had never rented from your company before and I will continue to use your facility in the future. "
October 26, 2015
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- Theresa from Plant City, FL
4.2 out of 5
"Thank you for going above and beyond. Great experience."
August 26, 2015
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- H. Toni from Brooklyn, NY
4.4 out of 5
"I am satisfied with the facility and service as is.
Thank you."
August 24, 2015
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3.8 out of 5
"I would like to see better lighting with in the actual unit. My unit is always dark, even during the day. It is very hard to see items when accessing the unit."
July 29, 2015
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- Tom from Boynton Beach, FL
5.0 out of 5
"Was treated very well. On the day I moved in a storm rolled in and the next day I called and was told it was being looked. Being from out of town it gave me piece of mind that my daughter's things would be fine for the summer months"
July 24, 2015
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- Michael from Northfield, NJ
5.0 out of 5
"I was thrilled with the customer service that Nelson offered. He was knowledgeable, helpful and friendly. An asset to Uncle Bob's [Life Storage]!"
May 26, 2015
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5.0 out of 5
"I was very pleased and happy with service I felt very comfortable talking with the representative and all my questions were answered."
May 26, 2015
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4.6 out of 5
"PRO: Courtesy professional mgt., clean office, quick, reasonable prices and good hours.
CON: The storage hallways had no cross-ventilations. It was almost hard to breath in there because it was so hot. "
April 27, 2015
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5.0 out of 5
"Great experience over-all. I like the bonus of using the truck to move into the unit. Saved a lot of time and money with that process."
February 26, 2015
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4.6 out of 5
"I am always treated with respect and a friendly smile. The customer service is great! Keep up the good work!"
February 26, 2015
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5.0 out of 5
"Patrick and his crew are awesome! I just moved out another storage unit with a company I won't mention. I'm glad I made the change. Wish I had done it sooner!"
September 26, 2014
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3.8 out of 5
"It would be helpful if you had more carts instead of just one maybe two."
August 27, 2014
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4.3 out of 5
"The security of my unit and accessibility to my unit within yuor complex is a great compliment of service."
June 01, 2014
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4.7 out of 5
"Sometimes electric gate at Columbus Rd location in Tampa did not work correctly when it rained. Also several times I found unwanted items stashed behind my trailer or between my trailer from other customers."
May 05, 2014
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- Christopher from Tampa, FL
4.9 out of 5
"The Experience has been well with my interest of storage..."
March 09, 2014
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4.1 out of 5
"I have no where to throw trash away other uncle bobs storage property had a dumpster I could use but property where Im at now told by manager no room in there dumpster "
March 02, 2014
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4.7 out of 5
"I am very happy to have use of this online payment process. Only one time the system was down, but since then, it has been very helpful. Thank you"
December 31, 2013
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4.8 out of 5
"The staff was so helpful and went out of their way to accommodate my storage needs. I will definitely use Uncle Bob's again for my daughter's summer storage."
September 23, 2013
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4.6 out of 5
"I would like to add that the gentleman, name Josh is very accomodating, and helpful. He always treats his customers with the upmost respect. He makes doing business with Uncle Bob's a very pleasant experience."
August 30, 2013
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- Andrew from Boca Raton, FL
4.7 out of 5
"This was our third year renting space for my son's summer break from UT and we expected continued great service AND
we got it."
August 01, 2013
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