A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
We at Life Storage want to maintain the best storage facilities in Tampa, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"5 Stars for customer service!!! I moved here from Austin and it was so stressful figuring out where to temporarily live and where to put all of my stuff once getting out to FL. I must have called Ykisha at this location every week for months ha! She we ALWAYS super kind and she kept a note on my situation and always knew who I was whenever I called. If you are moving to Tampa from out of town and need a storage unit, then definitely go with Ykisha at this Life Storage."
"All I can say is Ykisha was amazing. Not only was she kind and helpful she was informative and walked me through everything she explained the difference in sizes and out/indoor units. I was very pleased with the service and will definitely recommend this place to anyone that asked for where to rent a storage unit. Thank you so much!!!!!"
"The staff was great. Ykisha assisted me with all of my questions, she is very knowledgeable and professional. The price is fair compared to the other places I have visited. Would recommend to anyone!"
"Every time I come to this location Christian always treat with kindness and great service. I came a 5:16 they close at 5 and she took time out of her schedule to take my payment so I can enter to get to my unit. Love her customer service it is the best."
"I am so thankful for Julie at life storage I was very stressed living and just going all morning ! I came into the store for some fresh air and a little help and she cheered me up from the moment I came in . She made me laugh and made my day a whole lot better !! 5 STARS"
"ROACH PROBLEM
The staff is wonderful but now everything I own is infested with roaches I am so upset. My new apartment was supposed to be a new beginning but while attempting to unpack some before work tmrw morning they are inside of EVERYTHING. I've tried calling their 24 hour hotline but I've been on hold for a total of 2 hours no one has answered me and it won't let me leave a voicemail or callback number. I understand that bugs are a natural part of life but the size and number is unacceptable. Please do yourself a favor and do not put yourself in the same situation as I'm in, go somewhere else"
"Manager Amanda Parks was extremely helpful and accommodating. Certainly a breath of fresh air in today's environment of mediocre customer service. A+"
"Ashley was very helpful and walked me through the entire rental process with ease. She made the whole experience a pleasure. I'll refer all my friends to her.
A+ Ashley!"
"Life Storage management is theeee best! This company cares about customer service. I've been meaning to post this review for over a year. This is the time the Storage unit was purchased to store boxes for the company I'm contracted with. This entire year there's been hundreds of boxes and labels sent to this unit and it can be a pill dealing with FedEx and getting access to said unit when I'm not around. Ashley always assure the boxes make it into the unit...Even flagging me down to hand deliver packages personally. Ashley is helpful with a beautiful smile and personality to match."
"I am at my unit several times a week and receive numerous fed ex packages
Ashley the property manager is always helpful and in a great mood, I especially appreciate her bringing me my boxes and letting me know when they’ve arrived at the office.
The above and beyond attitude truly makes a difference for me"
"Ashley Wright was very helpful in guiding me on choosing and keeping the right size unit we needed for our family. We are going over seas from Mac dill and she made it an effortless project! Thank you again"
"I was looking into finding a storage place for one to 2 years should I decide to rent out my FL home as I have 1 in NC paid for. I was very clear I was just looking and no decision had been made, Ashley never once tried to push anything nor ignored me. She gave me all the options available, made appropriate suggestions and asked all the right questions. Because of her and her alone I haven't looked anywhere else. When my mind is made up I willl only work with her!"
"I was extremely lucky to meet Ashley from Life Storage. I entered the office on Feb 5 and explained I was having an issue with my reservation. Ashley was so extremely professional. She went above and beyond what I expected. She made sure that the problem was resolved. Ashley really shows that she is customer oriented. She is an asset to the Life Storage team. I really hope she is recognized for her incredible customer service skills. I only wish that I could find more people like Ashley."
"Been at these storages for many many years great customer service very clean and well maintained definitely recommended to any one an amazing storage facility"
"Life storage was awesome. Their customer service at the front desk was great! Made me feel like I chose the right place to store my furniture the security they offer is an extra bonus!( gated and cameras) maintenance kept up."
"Ashley, the store manager, was incredibly helpful. She answered all my questions and showed me the space I’d be renting. The rates were really good and the customer service was excellent!"
"Is a very nice place. Ashley helped me good with first time storing things after selling house. She's always answer your questions. Sweet girl. Thank you"
"Been with them for 5 years.No complaints / 24 hour location near my previous jobs and homes in Tampa and living and traveling out of town.Pay my bill ,stuff still there and air conditioned as well. Cheaper than renting an apt. or home or a mortgage.Love there managers(previous and present) and very understanding of my needs and situations."
"i was really in need of a storage space after losing my apartment and i entered this location and left a very happy customer, got a really great deal and felt that my space and item are going to feel very secure and safe, the young lady in the office was also very helpful and nice. thank you life storage and staff. will recommend to friends."
"The company I work for has had a storage unit here since summer 2019. Easily accessible. The Hillsborough Ave traffic can be brutal depending on time of day, but not Life Storage's fault.
Previous manager was so so. Current manager, Ashley is PHENOMINAL. She provides first class service & it's greatly appreciated!"
"Ashley was so helpful! She made sure I had everything I needed and helped me get the best bang for my buck. I'm glad she's there to help me while I am using lifestorage."
"5 stars since Heather is not there anymore. She came off nice but she treated certain customers differently than others. Heather would offer 24 hour access to certain customers but would tell other certain customers that 24 hour access was not available. " Certain customers" are the key words here. Glad she's gone. Ashley is a hard worker. Welcome Ashley!"
"Ashley has been very knowledgeable and helpful with the moving process. The reservation and rental process was painless. I had concerns with rental size and she was able to accommodate me. A.Jenkins"
"Katiria was amazing and understanding when me and my husband came in inquiring about a space. She sold me in when I move in the storage I needed had a special of 3 months half off I couldn't say no. Now I'm a life storage family."
"The East Hillsborough Ave location is not a good location to do business with. The manager Amanda is hateful, vindictive, and unprofessional. Amanda (manager) make decisions based on personal feelings and hold grudges. She makes decisions out of a grudge which is so unprofessional. She’s a hateful individual and thats sad. I made attempts to get documentation from her to conduct some business with. She stated to me that she emailed the documents to me on more than one occasion. She stated to me that she did but was deceitful in her answers. It took me 2 weeks to obtain the documents I needed ( thru email ) The way I obtained the documents was due to her trainee without Amanda’s presence or influence. Her trainee displayed an unprofessional, negative, nasty attitude as well and that day was our 1st encounter with one another. SMH… My belongings that was stored at the Hillsborough Ave location was destroyed by large rodents. I filed a case with the Ins co.to be compensated for the damaged items. I was not compensated for the value of my belongings and the Ins company deductible is $100 from what they are paying out. The insurance company is a rip off. Another factor to be aware of, per Amanda, they go up on the rental storage every 6 months without warning or notification. Amanda does not communicate with you nor does the new young lady who’s there with her. Her attitude is unpleasant as well. I called Amanda’s boss, filed my complaint and he had an attitude towards me for calling him concerning the matter. Then asked me in irritation and sarcasms “ So, what do you want me to do about it?! With irritation. Instantly I realized customer service is not important and he supports that type of behavior. He also made it clear to me, he supports her no matter what the customer says.
The experience with the insurance company was a negative one as well. I had to contact the representative but he would never answer or return my calls his name is Evan. He don’t want to be there and his behavior was unprofessional as well. He wasn’t informative, friendly or pleasant. You can here the arrogance in his tone as well as he doesn’t care. The young lady I spoke with on a couple of occasions was pleasant.
I don’t care to do reviews but this was a need to know."
"Taking my storage there was the worst mistake, I lost many of my things since I took rats and ongo, I submit the insurance and they only pay you $ 500 dollars with a deductible of 100 I mean you receive only $ 400 dollars with everything that rats damage and for they don't have a good pet control service. very bad experience and I don't recommend it."
"I was at Public storage before LifeStorage. They raised the rates every few months, they had broken doors to get in the building. It wasn't worth it. I moved everything to LifeStorage the last time they raised my rent and could not have been happier! Only one increase in the time I was there, easy access, clean and safe. Thank you!"
"I have been a customer of this Life Storage for a number of years and Ashley is by far my favorite of the Managers. She's extremely proactive and listens to customer concerns. I know it's just a storage facility, but she's always out there trying to spruce it up. Thank you"
"My company has had a space at this location for years and I've noticed such an impressive turn around with the new management Ashley. She is always cleaning the property and taking care of things. I recommend this life storage to anyone."
"I went in the location to make a past due payment on my Mother’s space and was shocked by all the fees my mother hasn’t paid. Admittedly, I lost my temper due to the confusion. I must say that the manager Ashley was extremely professional and kept her composure. She took her time and then some explaining everything to me. If you’re someone who has never had a storage and has questions or concerns, Go see Ashley. She’s the best thing to ever happen to Life Storage."
"Horrible customer service!!! They barely answer their phone, the staff is rude and unhelpful. Trust me it’s worth the money to pay more to store your stuff somewhere else!"
"First review I've ever written in my life, but I'm so upset that I must share my experience with this company. I am so disappointed with them. They operate corporate with no attention or individualism to customers. When I first got my storage space with them I set up autopay. Well a year later my bank sent me a new card and it screwed up all my auto payments. When my usual auto payment didn't go through, I called at least a dozen different times trying to talk to an actual human to set up a new card. They didn't inform or indicate to me any late fees but when I went to make my payment they had slapped on a $30 late fee. I explained the situation and asked very politely the manager who's name is Amanda if she could waive the late fee for me in this unusual situation and she refused citing some corporate bs. As soon as I get back down to FL, the first thing I am going to do is empty my storage unit with them and find a different storage company who treats their loyal customers with some decency and courtesy. Off to the BBB to report this with them next.
I'm updating this review to say that I was able to speak to Scott, Amanda's superior and explained the situation. He was very helpful, even called me back from a less noisy phone line and gave me a one time courtesy late fee waiver. We also noticed that they had an incorrect email on file for me and I was not getting notified. Now my new card is updated and I'm back to auto pay. Thank you Scott for the amicable and professional resolution! Much appreciated!!"
"First Time Owning A Storage And Fell In Love With Everything. Very Nice And Good Price. Would Definitely Recommend To A Friend And The Customer Service Was Outstanding, Tia Really Made Me Feel At Ease With The Purchase. Positive Experience."
"This place is very clean and well secured. The staff is helpful , especially Miss Heather. She helped my girlfriend and went above and beyond to not only do her job but she believed in my girlfriend since the first day we were in between homes and rushed in less than 10 mim before closing and Miss Heather still was eager to see us get into a unit. Their prices are reasonable; I highly recommend this specific location for your storage needs."
"Heather was very friendly & helpful. She takes the time to actually HELP as well as give you options while your trying to make the best decision that fits you. She made this experience simple, fast, friendly, & professional. Highly suggest this place & her!"
"Heather has been the best salesperson. She has made my moving in and staying here as a customer the best experience since Amanda.
Thank you, Heather..."
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Tampa and Wellswood
Our self storage facility on W Hillsborough Ave is located west of the I-275, between N Mendenhall Dr and N Alexander Rd, near River Boulevard Park. Click here for directions to this Life Storage.
At Life Storage Facility #679, we offer great property security systems and clean, affordable storage units to rent for the residents of Wellswood, Old Seminole Heights, Riverbend, and other neighborhoods in Tampa, FL. Call us with questions, reserve online, or click here to compare other storage units in Tampa.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: Closed
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
