Storage Units near Wellswood in Tampa, FL 33603

"Clean amenities, friendly customer service who was accommodating to my circumstances. Ashley is a breath of fresh air!!!!"

"It was very clean and the service was top notch! Not sure I’ve ever used a nicer storage place. Highly recommend."

"5 stars since Heather is not there anymore. She came off nice but she treated certain customers differently than others. Heather would offer 24 hour access to certain customers but would tell other certain customers that 24 hour access was not available. " Certain customers" are the key words here. Glad she's gone. Ashley is a hard worker. Welcome Ashley!"

"Ashley did amazing with giving information on a storage and was very knowledgeable also very understanding"

"Ashley was Knowledgeable and what I needed and was very helpful."

"Excellent customer service. Very pleased"

"Awesome place and all Ashley is very helpful"

"This facility is clean and the manager is honestly so helpful. So thank you for everything."

"Ashley has been very knowledgeable and helpful with the moving process. The reservation and rental process was painless. I had concerns with rental size and she was able to accommodate me. A.Jenkins"

"Ashley made my new rental quick and painless. She knows what she is talking about. Place is very clean."

"Katiria’s the best, thanks for all the help!"

"Katiria was amazing and understanding when me and my husband came in inquiring about a space. She sold me in when I move in the storage I needed had a special of 3 months half off I couldn't say no. Now I'm a life storage family."

"The East Hillsborough Ave location is not a good location to do business with. The manager Amanda is hateful, vindictive, and unprofessional. Amanda (manager) make decisions based on personal feelings and hold grudges. She makes decisions out of a grudge which is so unprofessional. She’s a hateful individual and thats sad. I made attempts to get documentation from her to conduct some business with. She stated to me that she emailed the documents to me on more than one occasion. She stated to me that she did but was deceitful in her answers. It took me 2 weeks to obtain the documents I needed ( thru email ) The way I obtained the documents was due to her trainee without Amanda’s presence or influence. Her trainee displayed an unprofessional, negative, nasty attitude as well and that day was our 1st encounter with one another. SMH… My belongings that was stored at the Hillsborough Ave location was destroyed by large rodents. I filed a case with the Ins co.to be compensated for the damaged items. I was not compensated for the value of my belongings and the Ins company deductible is $100 from what they are paying out. The insurance company is a rip off. Another factor to be aware of, per Amanda, they go up on the rental storage every 6 months without warning or notification. Amanda does not communicate with you nor does the new young lady who’s there with her. Her attitude is unpleasant as well. I called Amanda’s boss, filed my complaint and he had an attitude towards me for calling him concerning the matter. Then asked me in irritation and sarcasms “ So, what do you want me to do about it?! With irritation. Instantly I realized customer service is not important and he supports that type of behavior. He also made it clear to me, he supports her no matter what the customer says. The experience with the insurance company was a negative one as well. I had to contact the representative but he would never answer or return my calls his name is Evan. He don’t want to be there and his behavior was unprofessional as well. He wasn’t informative, friendly or pleasant. You can here the arrogance in his tone as well as he doesn’t care. The young lady I spoke with on a couple of occasions was pleasant. I don’t care to do reviews but this was a need to know."

"Taking my storage there was the worst mistake, I lost many of my things since I took rats and ongo, I submit the insurance and they only pay you $ 500 dollars with a deductible of 100 I mean you receive only $ 400 dollars with everything that rats damage and for they don't have a good pet control service. very bad experience and I don't recommend it."

"Bait and switch pricing.  Five months in, my unit rental cost has increased almost 25%  -- from $59.52 to $72.85"

"Only needed for three week. Locker was clean and open late evening. Ashely is helping alot."

"I was at Public storage before LifeStorage. They raised the rates every few months, they had broken doors to get in the building. It wasn't worth it. I moved everything to LifeStorage the last time they raised my rent and could not have been happier! Only one increase in the time I was there, easy access, clean and safe. Thank you!"

"I have been a customer of this Life Storage for a number of years and Ashley is by far my favorite of the Managers. She's extremely proactive and listens to customer concerns. I know it's just a storage facility, but she's always out there trying to spruce it up. Thank you"

"Amanda was great at helping me with price and Storage"

"My company has had a space at this location for years and I've noticed such an impressive turn around with the new management Ashley. She is always cleaning the property and taking care of things. I recommend this life storage to anyone."

"I had an issue with my key and Ashley went above and beyond the call of duty to help me. She’s fantastic. You should rent here"

"I went in the location to make a past due payment on my Mother’s space and was shocked by all the fees my mother hasn’t paid. Admittedly, I lost my temper due to the confusion. I must say that the manager Ashley was extremely professional and kept her composure. She took her time and then some explaining everything to me. If you’re someone who has never had a storage and has questions or concerns, Go see Ashley. She’s the best thing to ever happen to Life Storage."

"Horrible customer service!!! They barely answer their phone, the staff is rude and unhelpful. Trust me it’s worth the money to pay more to store your stuff somewhere else!"

"Heather is the greatest!"

"Wonderful service, clean and very friendly staff ."

"First review I've ever written in my life, but I'm so upset that I must share my experience with this company. I am so disappointed with them. They operate corporate with no attention or individualism to customers. When I first got my storage space with them I set up autopay. Well a year later my bank sent me a new card and it screwed up all my auto payments. When my usual auto payment didn't go through, I called at least a dozen different times trying to talk to an actual human to set up a new card. They didn't inform or indicate to me any late fees but when I went to make my payment they had slapped on a $30 late fee. I explained the situation and asked very politely the manager who's name is Amanda if she could waive the late fee for me in this unusual situation and she refused citing some corporate bs. As soon as I get back down to FL, the first thing I am going to do is empty my storage unit with them and find a different storage company who treats their loyal customers with some decency and courtesy. Off to the BBB to report this with them next. I'm updating this review to say that I was able to speak to Scott, Amanda's superior and explained the situation. He was very helpful, even called me back from a less noisy phone line and gave me a one time courtesy late fee waiver. We also noticed that they had an incorrect email on file for me and I was not getting notified. Now my new card is updated and I'm back to auto pay. Thank you Scott for the amicable and professional resolution! Much appreciated!!"

"Heather was very nice and checked on us while we moved in! Safe place to store your belongings"

"Heather was nice and out going great personality"

"First Time Owning A Storage And Fell In Love With Everything. Very Nice And Good Price. Would Definitely Recommend To A Friend And The Customer Service Was Outstanding, Tia Really Made Me Feel At Ease With The Purchase. Positive Experience."

"Heather’s Awesome"

"Stopped in to pay my bill a couple days ago and Heather is Always Joyfull"

"Heather was great"

"Stopped in for pricing to rent in the future Heather was great"

"Buen servicio y gran calidad. 😉"

"Heather was great while I was there"

"Stopped by about pricing the manager Heather was really nice"

"Heather was informative and helpful!"

"Heather was really helpful to me and my husband"

"Heather great customer service"

"This place is very clean and well secured. The staff is helpful , especially Miss Heather. She helped my girlfriend and went above and beyond to not only do her job but she believed in my girlfriend since the first day we were in between homes and rushed in less than 10 mim before closing and Miss Heather still was eager to see us get into a unit. Their prices are reasonable; I highly recommend this specific location for your storage needs."

"Good price wonderful staff definitely recommend"

"Heather was really sweet I just stopped in for pricing I will be back"

"Heather gave me outstanding service!"

"Phenomenal service"

"Heather was very professional and nice and organized she is great keep up the great job."

"Customer service was awesome 👌"

"Heather was very friendly & helpful. She takes the time to actually HELP as well as give you options while your trying to make the best decision that fits you. She made this experience simple, fast, friendly, & professional. Highly suggest this place & her!"

"Just stopped by to look at space manager was nice will be back to rent"

"Went in asking about pricing and the store manager was nice"

"Heather has been the best salesperson. She has made my moving in and staying here as a customer the best experience since Amanda. Thank you, Heather..."

"Swift and easy"

"Heather has always been so helpful and provided great customer service."

"It does its job, the storage you’re given is enough to store whatever you need together you’re moving or not. It’s a good store unit."

"Heather is a sweetheart and will work with you"

"Heathers customer service is exquisite. The process was super easy and convenient, plus the truck was in great condition. Highly recommend!"

"Great place! Heather in the best!!!"

"Heather went over everythingl"

"Me and my parents experience was good"

"Very friendly staff and clean"

"No complaints, easy sign up. Kind and professional."

"Heather is Awesome! Very infomative, excellent customer service, straight to the point it was quick and easy property is clean well kept I have rent here years ago amd was satisfied then and I'm very satisfied now thank you Life Storage. Stacy"

"I was looking at a space and Heather was very helpful and sweet."

"This place is absolutely awesome. The manager Heather is so nice and helpful. I just moved down to Tampa and I brought that up to her and she gave me some awesome resources to help find a house. Property is very well taken care of and have great security. I also had the pleasure of meeting the maintenance guy who was also very helpful. Great place."

"Great service."

"Heather did a great job excellent service and if you have any questions about your storage Heather can give you good advice."

"Talked to Heather about renting she was very helpful"

"Amanda was AWESOME!!!"

"Great service!! Heather was awesome"

"Empiesan con un precio y va en aumento mes por mes"

"I had a very great experience at this location. The manager Heather was very helpful and was attentive to my needs. I would recommend visiting this location if you're in need of a storage unit."

"Heather was great I would rent there"

"She was great, hopefully you have more employees like her."

"I rented a truck from them the customer service is amazing. Heather was very helpful. I was in and out in no time. And the amount is feasible! Believe me this is where you want to go for moving and packing!"

"Ms.Heather was great today. She was very helpful Five stars >sPPPPP For Ms. Heather Lockward"

"Very helpful, answered all questions. Thanks Heather"

"I absolutely love this storage! Ever since i decided to rent a space at this location Heather has always been friendly, thorough, and super efficient at handling any concerns of mine. I feel this facility truly reflects the family feel of doing business."

"Heather was very helpful during a stressful move"

"Heather Lockwood-Carter was very helpful. She made getting storage units easy and actually enjoyable. She is the first person at a storage facility to make me smile and laugh."