Customer Reviews - Life Storage #636, Orlando
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We at Life Storage want to maintain the best storage facilities in Orlando, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Orlando (#636)
4.98 out of 5
based on 29 of our most recent Reviews
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5.0 out of 5
"So far, I was satified and expectation was met. thank you so much!"
January 15, 2019
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5.0 out of 5
"You out-shine your competition. Cleanliness, customer care, and safety are essential and you do all very well. Keep up the good work."
November 18, 2018
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5.0 out of 5
"I am working right now out of U.S., I would like to know if is possible ad your e-mail address in your Store Ad.
Thank you,"
October 26, 2018
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- Kathleen from Orlando, FL
5.0 out of 5
"T L was very enthusiastic and professional while registering me with a storage unit. Top notch!"
October 26, 2018
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4.6 out of 5
"The key pad for the entrance to the storage units is at an awkward position and makes it rather scary during traffic times of the day to get in to my uni"
May 26, 2018
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5.0 out of 5
"My compliments to the local leadership and the professionals who manage the location where I have rented storage. It is always clean and neat, the everyone I have ever worked with, have always treated me very well"
April 29, 2018
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5.0 out of 5
"Your Manager T L was so professional.
She deserves a Trip/vacation.
She has gone over and above for me
Thank you
John"
April 16, 2018
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5.0 out of 5
"I don't feel like I am taken advantage of. Other storage facilities will raise their rates 2 to 3 times during a 12 month occupancy which is why I move over to Life storage."
December 28, 2017
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5.0 out of 5
"I felt no sales pressure when getting my unit. When I had a problem it was solved quickly and with care. The unit was great and I couldn't have asked for a better storage company especially since I've had bad experiences with 2 other companies. "
September 27, 2017
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5.0 out of 5
" I was very happy and satisfied with the customer service and my storage. You met all my expectations "
June 27, 2017
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5.0 out of 5
"Jorge and all the staff were just wonderful! A pleasure to do business with. So Professional - but also so, so nice. Thank You!
"
May 23, 2017
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5.0 out of 5
"I love the employees at my life storage! They are so kind and always so helpful! "
May 03, 2017
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- Darin from Belle Isle, FL
5.0 out of 5
"Great company to have as a can do, and treat people like family. I would love to work with this company and support a manager. It takes team work making a dream work. "
March 24, 2017
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5.0 out of 5
"Excellent customer service offered. Rare to see these days. Very pleased, will recommend!"
February 17, 2017
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5.0 out of 5
"George was very knowledgeable about the services and product. By asking a few questions he was able to understand my needs and was able to give me the best offer."
February 16, 2017
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- Kathleen from Orlando, FL
5.0 out of 5
"The facility exceeded by expectations. Office neat and orderly and clean. Available products on dislay. Staff was helpful, knowledgeable & friendly. My space is just what I need. Its located in a climate controlled area in an elevator building.
I'm very pleased with LifeStorage."
January 10, 2017
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- Margaret from Orlando, FL
5.0 out of 5
"Amazing associate. Much easier experience than anticipated. Most excellent service."
December 03, 2016
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5.0 out of 5
"I had a great experience the couple of months I was there. When I first got the unit Jorge was great, he made sure we were set on everything. And then when I was moving out of the unit.. Wendy went above and beyond to make sure we were happy. They both are amazing, made everything smooth for me. Next time I move, I will be using your storage facility! "
October 10, 2016
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5.0 out of 5
"Morgue and Theresa were very kind, helpful, and helpful. I was very impressed throughout the entire process of securing a storage space. I cannot tell you how Jorgie put my mind at ease from the beginning of calling from a different state to reserve a space to getting here and moving in. They are very customer focused, caring, and helpful."
October 02, 2016
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5.0 out of 5
"Management an this location have been extremely helpful and courtesies and so happy I found this location by default. I hope you can keep
the same team there contineous. "
September 27, 2016
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5.0 out of 5
"Always great customer service and I like how I get an email every month to remind me when my bill is due . "
September 19, 2016
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5.0 out of 5
"I was expecting a toothless wonder and I got a very polished professional with knowledge that made me feel my "stuff" would be safe."
August 23, 2016
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- Katharine from Orlando, FL
5.0 out of 5
"Although Sean was by himself, he helped everyone fully without rushing. He was very helpful overall."
July 01, 2016
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5.0 out of 5
"Best price, best value, best unit. Customer service was Superior."
June 28, 2016
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5.0 out of 5
"Wendy was extremely professional and friendly, knowledgeable and thorough"
April 29, 2016
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4.8 out of 5
"My stay at your storage was short but I was satisfied with the service and the cleanliness of the facility. Please maintain your high standards."
April 23, 2016
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5.0 out of 5
"when my husband and i went to see the different unit Sean helped us a lot and even physically showed us different units and showed us how to make the most of each space. then when i spoke and handled with Wendy she was great as well. we even was able to change units to a spot i felt comfortable with."
March 29, 2016
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5.0 out of 5
"The Associate was very courteous and patient. He allowed us to see several storage rooms. He gave us time to analyze
and choose the one best suited for us. He informed us about the use of the handcarts,office hours, etc. He displayed professionalism throughout our interaction. We are very pleased."
March 25, 2016
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5.0 out of 5
"I had a considerable amount of issues with another storage facility in the area, try to "nickel and dime" (bait and switch). Had I come here first, I would have had a hassle free day. I honestly didn't because I assume the rates would not be as competitive. I was wrong. The person there spoke with me as if I were a friend and neighbor, explaining every aspect of renting, with no hidden agenda or fees.
Thanks very much!!!!"
March 21, 2016
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