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Customer Reviews - Life Storage #183, Indian Harbour Beach
We at Life Storage want to maintain the best storage facilities in Indian Harbour Beach, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Very high marks on the customer service. The employee made me feel very welcome. He took the time to explain all the options I could choose from and how everything works. I never felt rushed or that any question I had was not important. He also gave me a sense that storing my belongings there is very safe. I would recommend this store to anyone."
"Great storage facility! We were looking for boat-on-trailer storage and had called a couple of months back, but they were full. So we put our name on the list. It is not often that you will hear from a business when you get put on a long waiting list. BUT today we got a call from James that a great parking space came available. He showed us the spot and explained all the rental details. We signed on the spot. James was super friendly & efficient."
"Big thanks to James, for being incredibly helpful and patient. I appreciate his positive attitude especially in today’s world where everyone seems disinterested……. It was in efficient business Experience for sure!!"
"Yesterday 28 July 2022 I rented a unit to store my daughters furniture until we can find a home to rent in Indialantic. I pulled up to the office and (since I'm using a cane for now) James came out and helped me in. He drove me to the unit and helped me back in to quickly sign some forms. Then he walked me to my car. It took less than 15 minutes! Pleasant Experience for Sure! Patty Halpin- Salt Water Realty of Brevard. I'll recommend them to everyone who needs some storage space."
"Excellent experience all around. From the #800 reservation ahead of time to the experience with the storage in person, couldn’t have been easier, more affordable or more accommodating. Will definitely use again and recommend highly."
"Let me tell you about this place, if your in the market for a safe, secure, clean, modern storage facility, then look no farther! The staff is knowledgeable, friendly, and helpful. I highly recommend Life Storage in Indian Harbour Beach!"
"After only a few months in my storage unit, Life Storage is RAISING my rate by more from $143 to $173, a $30 increase. If I had known it would be this much, I would have chosen a different storage business. I will be leaving for a year in only two weeks, which is not enough time to make any changes. I cannot downsize (which was suggested today on the phone), and not everyone has had a rate increase ("yours is the one happening now, but not to everyone.") Unbelievable. Very very poor business practices."
"After a year and a half of storing there, my rate was increased from $120 to $150. This seemed fair enough, rates fo up, I get it. The problem is that about six months later I saw them advertising the same units for $82. I asked if I could receive a new rate at the current price, they said no. Then I asked to rent a new unit, separate to my existing one. They said no, we monitor things like that. Basically they just prevent their customers from ever paying less, but will always keep more. It's just bad business, and I felt taken advantage of. The building is clean and well maintained though."
"On Friday, September 4 I rented a storage unit bought the key bought boxes and was ready to go. On Saturday my real estate deal fell through. I didn't think that I would be able to talk to someone on the weekend and I didn't think that anybody would talk to me on Labor Day so I went in today to see if I could cancel it or get anything back if I didn't use it. I was told that I had to have a 24 hour notice in order for that to happen. I get it that's the policy there's nothing I can do about it but when I got it on Friday and then there was a weekend and a holiday I feel like that should have made a difference. The unfortunate thing is I now will eventually sell the house and will still probably need the storage but I have a problem going back to life storage when I got no consideration for the holiday weekend not being taken into consideration of the time frame for the cancellation."
"If youre looking for a clean safe place for your stuff then look no further because this place rocks!
I recently had to store some things for my self and my soon to be ex. I put my stuff here but it was way to nice of a place to put my exs stuff so I left that all out on the street if anyone needs anything feel free to take it :). :) :)
But seriously this place is the best"
"Jenn was so helpful! My husband and I came in looking for a unit in a very last minute pinch. Jenn was very helpful in recommending what size unit would work best and was able to help us secure a moving van. Great customer service!"
"The J&J team were a pleasure to work with!! Walked me through the property to look at several units on both the climate controlled side as well as the outdoor units. After discussing prices and sizes, along with the available deals for each unit, John helped me to reserve the unit I needed and return the following week with my belongings to complete the transaction. Will definitely store here in the future and recommend Life Storage in Indian Harbour Beach to all!!"
"Jennifer was excellent in handling my storage unit rental. She was able to extend discount offer as I was unable to move items in prior to expiration date. Jennifer was extremely professional, knowledgeable and helpful in every aspect of the rental. The unit was clean, great security and access at this location. Highly recommend!"
"Everyone was great. I called and signed up over the phone with the reservation department and he was friendly and informative. I got a phone call from Jennifer at the location within minutes confirming my reservation and giving me all the last minute details so I would be prepared. John helped me check in and was also very friendly and took the time to make sure my gate code worked before I left. This has been a fast, painless and above expectations experience. Thank you Life Storage for all your help making my move easy!"
"This is the best location I have found and the service is great. When I rented the space, John was very helpful, courteous. He is the best! and the other staff are really good too. The place is clean and I can highly recommend it."
"Both Jennifer and John have been amazing! The premises have been well taken care of.
The only thing I would add that I have had at other units on site is a place to recycle cardboard and a dumpster. Making extra trips to throw away trash bags takes up space in a car and we drive a sedan."
"Jen has been amazing to work with! She helped me relocate to a unit that better suited my needs and always is very helpful! I have had a great experience at Life Storage in Satellite Beach and would definitely recommend!"
"I worked with John at Life Storage. Very professional. I applied online and I received a personal call from John. I am so happy with the service, the cleanliness of the building and my unit, and the home town feel they provide. Definitely recommend!"
"To begin, this is not your average storage facility. Ive used others in the past, and this location definitely exceeds my expectations. The facility is very well kept, and the customer service is beyond incredible! I enjoy having a space there and I dont plan on going anywhere else to store my things. Its always a great experience dealing with the manager, John, and Jennifer has been very helpful as well."
"John & Jen are FANTASTIC!!! I rented a 5x10 unit, and within 3 days decided that wasn't going to cut it. Went back to double my space and they were so friendly and made sure I got the most bang for my buck. These two are keepers!!! The spaces are clean, easily accessible and a very comfortable temp. I feel very confident in storing my personal belongings here - even some very sentimental items. Great service, great location - HIGHLY recommend!"
"Jennifer and John make you feel like family. They look out for your best interest. I accidentally left a very expensive bike in the hallway when I was getting my Christmas decorations out of the unit this year. John saw it and knew that it must belong to someone and secured it. Two months later when I returned and realized it was missing I was in a panic. I was so relieved to know that he had it and I could come and pick it up anytime. Jennifer arranged for a very easy pick up of the bike.
Jennifer also has helped me multiple times to save money and time by utilizing their resources well. This includes website usage and movement from larger units to smaller units etc. I highly recommend the storage facility."
"i have rented storage space many times at this location. Also have recommended to my customers what a great place to rent storage and get moving supplies. The manager John is always happy to meet and help me with my need for the right space.
He's great to work with."
"Great place to store!! John and Jennifer are great to work with and made the whole storage process very easy. The facility is very clean and having an overhead light in the large storage units is very helpful. Highly recommended!!"
"Very easy, streamlined process.. I reserved my unit online earlier in the week, arrived on Sunday and Jennifer had all of my paperwork ready to go.. she took my to see my unit, and even swept it out for me while I was loading the truck.. Another great perk is the free use of the 10 Truck available during your first 2 weeks with the unit.. it saved my about $70 since I did not need to use uhaul for my move.. this business is very customer-centric and a great value for the location and low cost units!"
Clean, easy but secure access, well maintained property. Personnel extremely helpful, professional and informative. Every step is explained, every question answered. Jennifer is excellent."
"We had a fantastic experience renting a storage space at Life Storage. Jennifer went above and beyond to help us get situated in the space we wanted. I guarantee that we are not so easy to deal with, but Jennifer smiled and laughed and when she did not have an answer, she found out. It is such a delight to deal with people who are both kind and competent."
"Just wanted to add that Matt (I believe) went above and beyond to help me in every way he could. I don't live in the area any longer, but I have family nearby, and I'd recommend/use this location again in a heartbeat."
"Matt and John were awesome, wish I could get this level of service everywhere I go! John was really helpful with information prior to my move in, and after he came back from traveling. Matt was there when I moved in and was very helpful when the moving company showed up two days early, helped me get in and set up, was there when the mover showed up and told them I was on the way from work. always wanting to lend a helping hand if necessary. was treated like I was an old high school friend that hadn't seen in a long time, truly great customer service!"
"The on-site manager, John was very helpful. We came back to Uncle Bob's [Life Storage] because of the excellent past service we've received from John. He was true professional in every aspect of our dealings with Uncle Bob's [Life Storage]."
"I dealt almost exclusively with John. He was always extremely helpful. He was a true professional. We would come back to Uncle Bob's [Life Storage] because of the high quality of service we received from John."
"John and Matt are the two nicest people I have met here they were both helpful and friendly every time I stopped by or ran in to them ....I am a Real Estate Broker and will recommend your facilities to all my clients with the need of storage"
"This facility has met all of my expectations and more. I thought I locked my space but did it incorrectly. Bea=cause they walk through DAILY to check safety, they put another lock to secure my space as I was away on a trip! Thank You!"
"This is the first time I have used Uncle Bob's and I love it!!! I've had a unit for a couple of years and after dealing with them no other storage company comes close to their customer service. Great price, great people, and a great location. Good work Uncle Bob's from a very satisfied customer!"
"The staff members, John and Mike, were amazing and helpful. My only complaint is beyond their control. Comparable climate controlled storage units in the area are going for much less in price. As much as 33%. "
"I think you should get a couple more trolleys - there are only two and the last two times I've been there to get stuff out of storage, they have both been in use (so I had to carry boxes out by hand)."
"The office staff at the Indian Harbor Beach location where I have a unit has been incredibly helpful and responsive. On more than 1 occaision they have reminded me of my upcoming bill so that I would not be charged a late payment. I truly appreciate the thoughtfulness."
"We were helped with anything we needed. Our truck wasn't showing to move our stuff in so we were found a truck at a different store and got it longer also they discounted our rent for the next month. "
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Melbourne, Indian Harbour Beach and Lyme Bay
At Life Storage Facility #183, we offer great property security systems and clean, affordable storage units to rent for the residents of Lyme Bay, Martesia, Palm Shores, and other neighborhoods in Indian Harbour Beach, FL. Call us with questions, reserve online, or click here to compare other storage units in Melbourne.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Facility Access Hours
Monday: 6:00 am - 9:00 pm
Tuesday: 6:00 am - 9:00 pm
Wednesday: 6:00 am - 9:00 pm
Thursday: 6:00 am - 9:00 pm
Friday: 6:00 am - 9:00 pm
Saturday: 6:00 am - 9:00 pm
Sunday: 6:00 am - 9:00 pm
Storage insurance available (third party)
$36 admin fee
Payments due monthly, with a minimum of one month rental