Customer Reviews - Life Storage #99, Plant City
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We at Life Storage want to maintain the best storage facilities in Plant City, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Plant City (#099)
4.90 out of 5
based on 46 of our most recent Reviews
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- Karen from Plant City, FL
5.0 out of 5
"My expectations were met with the use of the rental truck. It was clean and the process was easy and quick."
January 20, 2019
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- Meshell from Plant City, FL
5.0 out of 5
"It was wonderful to have the option of possessing most of the paperwork online for a discount! Helped with the prosses in the office too."
November 17, 2018
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- Raymond from Lakeland, FL
5.0 out of 5
"Very clean facility with great security and able to handle our tow vehicle and trailer easily. There was a minor glitch in our initial payment as Rae had a computer issue that listed our payment as cash. She is moving the amount online to assist us in paying."
October 21, 2018
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- Jereme from Stockbridge, GA
5.0 out of 5
"The service was outstanding ,friendly,as well as the overall experience was great."
October 19, 2018
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- Debra from Plant City`, FL
5.0 out of 5
"I have rented before with you & was so satisfied that I am renting with you again. Staff & facility was friendly & clean."
August 27, 2017
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- Mecale from Plant City, FL
5.0 out of 5
"The staff at the plant city florida location are exceptionally friendly and helpful and prompt! "
July 28, 2017
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5.0 out of 5
"This was my first experience securing a storage bin, and Steve, the store manager made the process easy. I had a good experience."
June 23, 2017
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- Gabriel from Plant City, FL
5.0 out of 5
"Steve the manager was awesome he gave me the correct information and was knowledgeable I will come back or refer others who might need a storage "
June 21, 2017
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- Giancarlo from Plant City, FL
5.0 out of 5
"This storage facility has the most friendly and professional people....always very nice, even if we are just driving in!!"
June 19, 2017
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- Lynne from Plant City, FL
4.8 out of 5
"Theresa always greets me with a smile and opens the door for me. She is professional In all things regarding my unit. "
June 02, 2017
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5.0 out of 5
"Steve was a huge help. Great asset to your business "
April 23, 2017
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5.0 out of 5
"I am very satisfied with the respect and help. They employees in the office meet my expectations of services. I will recommend friends for services at the location in Plant City Florida. They are wonderful."
April 18, 2017
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5.0 out of 5
"Not just your company, again the Professionals at the Plant City location were the best. You have hit the jackpot with them!"
January 23, 2017
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5.0 out of 5
"Service was prompt and professional. Theresa showed a helpful and caring attitude. Explained everything thoroughly and accurately."
January 04, 2017
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5.0 out of 5
"My experience with the staff and the facility was outstanding. I would like to recommend Uncle Bob's of Plant City to anyone. "
June 23, 2016
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- Monty from Plant City, FL
4.9 out of 5
"I have been renting there for over 10 years and am completely satisfied with my service.I want to thank all the people at Uncle Bobs in Plant City FL for there never ending care and service."
February 24, 2016
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- Dorothy from Plant City, FL
5.0 out of 5
"Steve is an excellent person to have representing your company. He made me feel very comfortable about storing my items at this facility. He ensured me that the property is very secure as well."
February 21, 2016
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- Merriam from Lakeland, FL
5.0 out of 5
"When I came to sweep out our garage after my husband emptied it a week ago, I could not get in the gate. When I went to the office to explain, I was so touched that they had already swept out our garage. I had no intention of leaving without a visit to the office and signing off on our unit. That was so nice of them. Thank you for your professionalism."
January 23, 2016
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- Carrie from Riverview, FL
5.0 out of 5
"It has worked well for me. I really like being able to pay online. If there is a drawback it would be the amount of time it takes to process online payments."
December 29, 2015
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- Barbara from Plant City, FL
5.0 out of 5
"Met my needs. He also stated that if in the future I needed a larger or smaller unit it would be easy to change."
October 19, 2015
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5.0 out of 5
"All employees were helpful, considerate and polite. I would come to your business again if so necessary."
September 24, 2015
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- Snadra from Lake Wales, FL
5.0 out of 5
"Steve was. Very helpful.. He goes above and Beound to be helpful.. "
August 27, 2015
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- David from Plant City, FL
5.0 out of 5
"This our second time storing with u all wouldn't plan on using no other place.
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August 26, 2015
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5.0 out of 5
"I have used the storage facility in Plant City Florida on several occasions to date. The staff is always accommodating and helpful. The grounds are always well maintained and very clean. Definitely felt as though I got my money's worth. Great people to do business with!!!!!!!"
August 23, 2015
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4.9 out of 5
"Overall a painless and professional experience.Good reviews from others experiences."
July 28, 2015
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- Clare from Plant City, FL
4.4 out of 5
"Very professional and we were treated politely and the information was good"
June 25, 2015
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- Christen from Plant City, FL
5.0 out of 5
"you employers included all the information needed as well as the truck along with accommodating all my needs! "
May 31, 2015
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5.0 out of 5
"Facility much cleaner than expected. Service was professional and attentive"
April 04, 2015
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- Penny from Plant City, FL
5.0 out of 5
"We have used Uncle Bob's Self Storage in Plant City for about 16 years and have been totally satisfied with the staff and the facility.
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February 28, 2015
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- Richard from Plant City, FL
4.8 out of 5
"only the 2nd time we have used a storage and by far the best"
December 23, 2014
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- Julie from Plant City, FL
5.0 out of 5
"I am a repeat customer at Uncle Bobs in Plant City and I always find the management honest, helpful & friendly."
October 28, 2014
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- Heather from Plant City, FL
4.7 out of 5
"it was perfect. Friendly and everything. The only thing was I thought my unit was bigger but its ok because everything fit :) "
October 28, 2014
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- James from Plant City, FL
4.5 out of 5
"The only complaint would be that when they cut the lawn it is blown against the side of my motorhome. It gets stuck on really well after siting in the sun for a while. RV23"
September 24, 2014
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4.7 out of 5
"the free truck rental was great, people were friendly."
September 04, 2014
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- Melinda from Plant City, FL
4.4 out of 5
"Made final decision to use you all due to great customer service at site and on phone"
August 28, 2014
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5.0 out of 5
"Have been a customer for 15 years and have never been unhappy with the staff or the facility."
August 26, 2014
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5.0 out of 5
"I began my storage usage after the death of my Mother, and the need to empty her place to enable its sale. I was greeted warmly and as a friend and had everything explained to me in advance. If I ever need another storage unit, I will definitely go back to Uncle Bob's [Life Storage]. "
August 23, 2014
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- Debra from Plant City, FL
4.8 out of 5
"I have been a customer for almost a year and have been very pleased. My building is always clean."
August 08, 2014
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5.0 out of 5
"A very professional and helpful Manager. Everything was done to make me feel satisfied."
July 28, 2014
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- Darleen from Plant City, FL
4.7 out of 5
"This is my 2nd time renting satisfied with the whole process. "
July 27, 2014
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5.0 out of 5
"Utilized various UB locations in FL over last 12 years. At each location staff is always courteous and extremely attentive to any needs or concerns I may have."
June 16, 2014
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- William from PlantCity, FL
4.0 out of 5
"Extremely pleased with the employees but not entirely happy with the facility. I rent outdoor storage for my boat. Not only is the area unpaved but is situated in a manner which makes backing the boat into the assigned area extremely difficult. Very little room to maneuver and no room for error.
Again, the employees are very helpful, courteous, and probably the main reason I have not looked elsewhere. "
March 25, 2014
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- Theresa from Plant CIty, FL
5.0 out of 5
"Your associate Rebecca is excellent
Great customer service always friendly and know her job well.
I"
March 23, 2014
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5.0 out of 5
"all our belongings would not fit in the unit we chose, so he was able to give us the next size up, which happen to be right next door to where we were.
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February 17, 2014
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- Ellen from Plant City, FL
5.0 out of 5
"When I called to inquire about pricing the associate was actually the one who suggested I could SAVE $$ by getting a special on a larger space for a shorter period of time and that worked out exactly as he said. Really appreciate a company that genuinely wants to give the customer the BEST Deal!! "
November 25, 2013
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- Jenifer from Plant City, FL
4.8 out of 5
"Not only was Uncle Bob's the only store open to new renters on Sunday, but I was helped quickly, respectfully, and the representative was friendly and informative."
November 03, 2013
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