Customer Reviews - Life Storage #186, Hollywood
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We at Life Storage want to maintain the best storage facilities in Hollywood, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
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- Overall Rating for Life Storage in Hollywood (#186)
4.79 out of 5
based on 48 of our most recent Reviews
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- Carlos from Miami Beach, FL
4.8 out of 5
"Nicole did an excellent job of helping me any time I went to the office."
March 23, 2019
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- Yadira C from Tallahassee, FL
5.0 out of 5
"The young pregnant girl was the best ,she know how to treat people with respect and the best customer service i ever get!!!"
November 26, 2018
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4.6 out of 5
"The unit could have light inside the space for vision when it gets dark"
October 08, 2018
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5.0 out of 5
"The associate ("Destiny" - sorry if I misspelled her name) was very nice. She explained everything and answered all of our questions. Excellent customer service. "
December 02, 2017
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- Amal from Saint Petersburg, FL
5.0 out of 5
"We were very happy with location, presentation, staff and our unit. Very happy to have been offered the autopay option. The 2 staff people we spoke with were very nice and helpful."
August 25, 2017
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- Jacqueline from Pembroke Pines, FL
5.0 out of 5
"Nicole was so awesome to me. Very patient and caring"
July 17, 2017
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- Patrician Ann from Cooper City, FL
4.7 out of 5
"Very helpful in all areas. Nice, clean and easy to access. Thanks"
July 03, 2017
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- Muzzi-Hali from Pembroke Pines, FL
5.0 out of 5
"The staff at the location go above and beyond to help customers. I've never had a more positive experience than I've had at Life Storage. The employees are always in a good mood and treat customers respectfully."
May 01, 2017
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- Nancy from Hollywood, FL`
5.0 out of 5
"WENT IN TO MAKE MONTHLY PAYMENT ON TUES. 4-25-17 AT APPROX 12:15 SO SORRY I FORGOT THE GENTLEMANS NAME..WAS MIKE OR DARRYL(YOU CAN SEE WHO WAS WORKING THAT DAY)HIM AND THE YOUNG LADY THAT WERE WORKING WERE FRIENDLY AND KNOWLEDGEABLE.WAS GREETED RIGHT AWAY!MADE MY PAYMENT AND I CONTINUED TALKING A LITTLE. THEY WERE VERY NICE AND ATTENTIVE!GREAT PLACE!"
April 25, 2017
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- Vanessa from Pembroke Pines, FL
5.0 out of 5
"The customer service person that took care of me was very knowledgeable, he was alone and busy but he managed to take care of everyone in a timely manner, he proceeded to explain everything from pricing to the lock and of course the key pad. I will definitely recommend this place as a good solution to ones storage needs. "
April 18, 2017
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5.0 out of 5
"The associate that helped us (I believe his name was Daryl?) was very friendly, funny and helpful. Made the whole process very simple. Great experience."
October 27, 2016
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- Helen from Cooper City, FL
4.8 out of 5
"I like the availability of the moving van. That was very helpful."
October 23, 2016
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- alberto from Pembroke Pines, FL
5.0 out of 5
"maybe you can have a carport that we can use when moving items. The heat is killing us."
July 24, 2016
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- David from Pembroke Pines, FL
5.0 out of 5
"Excellent Service! Everyone was friendly and the office and facilities were clean and well maintained.
We are extremely fortunate to have chosen to use Uncle Bob's storage facility on Sheridan Street."
June 20, 2016
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- Elaine from Hollywood, FL
4.7 out of 5
"Great office and maintenance staff, courteous and helpful overall."
May 05, 2016
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- Dennis from Hollywood, FL
4.8 out of 5
"We were happy to rent the last size storage locker, that we wanted.
The associate was very pleasant."
March 25, 2016
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5.0 out of 5
"Everyone was always so nice - I've recommended Uncle Bob's several times because of how well I've been treated. If I need a storage unit again, I will not hesitate to get one from Uncle Bob's!"
March 23, 2016
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- rachel from west park, FL
4.8 out of 5
"The place could use a little more light between the rows."
February 23, 2016
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5.0 out of 5
"I had a very good experience and would likely rent again if the need arose. The only small thing that I would suggest at this time is a confirmation of some sort when checking out. I checked out in the middle of the month and I wanted to know for sure that I wasn't going to get charge at the beginning of the next month. I did get a verbal confirmation on the phone but an email or even a text would be a little better I think."
December 29, 2015
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5.0 out of 5
"She help so much I was very pleased and even that I am on a wheelchair she didn't treated me any less then any other customer I would make her employed of the month"
November 24, 2015
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5.0 out of 5
"Kerry, the associate that helped us "move in" was extremely helpful and addressed all of my concerns. She went above and beyond in helping us, even after our hop from the initial space to another more convenient space (extra work for her)."
November 16, 2015
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5.0 out of 5
"Leticia Perez was excellent in her professionalism and courtesy during the application process. She signed me up and showed me the space I needed and was very informative. I highly commend her and will advise my friends to seek consider Uncle Bobs for their storage needs. "
October 05, 2015
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3.0 out of 5
"The roadway was too narrow and it was very difficult to load and unload from the truck to the units. Also no room for 2 vehicles in the narrow roadway between units"
September 23, 2015
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- Paul from Fort Lauderdale, FL
5.0 out of 5
"The space had easy access with plenty of room to back in and turn around"
August 27, 2015
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4.6 out of 5
"The storage unit are up to my expectations. Only needed yo be added is a light bulb"
August 27, 2015
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5.0 out of 5
" I have been a satisfied customers for many years; at Uncle Bobs on 7901 Sheridan St, Hollywood, fl. The place is exceptionally well manage and impeccably clean. The manager Lettie greets us by name and always make the customers feel special. The staff members are very pleasant. I would recommend Uncle Bob [Life Storage] storage for a pleasant and safe peace of mind. It is secure and clean. Rate it a Five! Thanks!!! "
August 24, 2015
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- Manuel from Hollywood, FL
4.0 out of 5
"If the price monthly as dropped a little it would be great!"
July 27, 2015
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- Sonia from Pembroke Pines, FL
4.7 out of 5
"I completely forgot her name but i believe she is the office manager. She is awesome. She always helps me out when i call. She never rushes me and answers my questions. What I noticed and liked the most is that whenever she tells me she can't do something for me- she always follows up with what she can do. THAT is great customer service. I wish I could remember her name! "
July 17, 2015
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- Suzanne from Cooper City, FL
4.4 out of 5
"MY UNIT DOOR WAS HARD TO ROLL UP & I THOUGHT THE PRICE WAS PRETTY HIGH BUT IT WAS CONVENIENT BEING SO CLOSE AND THE EMPLOYEES WERE SO KIND "
January 23, 2015
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5.0 out of 5
"I love the space I have and how clean and secure my things are. I don't have to worry about anything being stolen or damaged. Uncle bob's storage is great along with the friendly staff. Thank you!"
January 06, 2015
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- Kenzie from Hollywood, FL
5.0 out of 5
"The lady at the Sheridan office (I think her name was Leti) was so nice every time I've spoken to her and extremely helpful. She is so professional and clearly knows her job very well!"
October 04, 2014
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- Dina from Pembroke Pines, FL
5.0 out of 5
"The service i receive from uncle bobs is always so impeccable."
October 02, 2014
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- Stephanie from Cooper City, FL
5.0 out of 5
"I had a very positive experience renting my storage unit"
July 21, 2014
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- Cherysh from Pembroke Pines, FL
5.0 out of 5
"The associate was able to tell me about features I had not thought to consider which enabled me to make an informed decision about what to rent and from whom."
June 26, 2014
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- James from Pembroke Pines, FL
5.0 out of 5
"Leti was very helpful with all my questions and consumes. "
June 26, 2014
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5.0 out of 5
"The Staff and storage area was excellent. I will use them again and recommend anyone to Uncle Bobs [Life Storage]. The Uncle Bob [Life Storage] that I was used, the staff should be commented from the cooperate office. They really keep the place clean and are very nice to deal with. Top notch!!! "
May 23, 2014
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- Vincent from Plantation, FL
4.8 out of 5
"Clean and well kept facility and friendly staff. (Leticia, Sara and Dan)"
April 25, 2014
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5.0 out of 5
"THE TWO LADIES AT THE FRONT DEST WERE VERY HELPFUL."
April 25, 2014
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- Stanley from Hollywood, FL
4.8 out of 5
"Been to other storage businesses, and no other was equal in courtesy, clarity, or in any other associated requirements. Happy customer."
April 25, 2014
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5.0 out of 5
"I was very pleased with the overall service and friendliness of the staff."
April 20, 2014
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- Carl from Pembroke Pines, FL
5.0 out of 5
"friendly & a pleasure to work with. they stopped by our unit making sure everything was ok, asked if we needed water or anything."
March 25, 2014
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- Manuel from Pembroke Pines, FL
5.0 out of 5
"I was very happy with the help given by Leticia Perez she was always very happy to help."
March 03, 2014
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5.0 out of 5
"we have sent many people to your facility. you have always kind, and cooperative and we appreciate it. Sara is a wonderful addition to your staff, you are very lucky to have her"
March 02, 2014
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3.2 out of 5
"Please repair all the lights, in the row 654 I am in two lights are out. I spoke with your maintenance man the next day about the lights when I first signed up. They are still not working thank you I will good day."
February 22, 2014
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- Carolyn from Hollywood, FL
4.8 out of 5
"The staff were nice and professional; the facility had convenient hours. Overall I was satisfied"
December 24, 2013
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- Grace from Pembroke Pines, FL
4.8 out of 5
"JERRY IS AN ASSET TO YOUR COMPANY. HE HAS EXCELLENT CUSTOMER SERVICE SKILLS"
October 28, 2013
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- Vince from Cooper City, FL
3.6 out of 5
"I was satisified by the service I received by your employees but not very happy with the way the site was administered from a cleanliness basis. "
September 27, 2013
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- Christopher from Hollywood, FL
4.9 out of 5
"It can be difficult to get them on the phone. But in person, they have always been great.
Otherwise, they do great."
September 05, 2013
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