Customer Reviews - Life Storage #40, Sunrise
-
We at Life Storage want to maintain the best storage facilities in Sunrise, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
-
- Overall Rating for Life Storage in Sunrise (#040)
4.86 out of 5
based on 36 of our most recent Reviews
-
- Gladstone from Fort Lauderdale, FL
5.0 out of 5
"I was very happy with my storage and I want to say a special thanks to ED the store manager for his kind service and walking me through the process I was totally satisfied and I will definitely recommend this storage service thanks again Gladstone"
June 11, 2018
-
- William from Rockville Centre, NY
5.0 out of 5
"Everything was fine. The Mgr. was very helpful and did not rush me at all. No problems of any kind. Bought boxes and a lock."
May 25, 2018
-
5.0 out of 5
"Excellent service & staff. Always friendly prompt service."
May 17, 2018
-
5.0 out of 5
"Ed and Jazzy were both very helpful. Both were able to answer any questions I had."
April 01, 2018
-
5.0 out of 5
"The manager there was very helpful and his staff was very attentive. If i ever need storage this is the only storage facility I trust my personal belongings in."
December 26, 2017
-
5.0 out of 5
"The young lady that helped us had to take us to the other lot,so we could look at a couple different size units, an it didn't bother her at all to have to have do that. "
September 26, 2017
-
5.0 out of 5
"This is my 2nd time renting a space at this facility. Both times the unit was clean, kept climate controlled, was easy to access and all staff have been above & beyond helpful."
August 28, 2017
-
5.0 out of 5
"I would like to especially compliment your employee Mike as one of the finest managers I have ever dealt with. He went above and beyond my expectations to take care of myself and my wife with our storage space. Please make sure that Mike gets recognized as one of the finest customer service personal I have ever dealt with. He is a true asset to Live Storage.
"
August 24, 2017
-
4.8 out of 5
"Very clean. Excellent managervery genuine.good price."
June 19, 2017
-
- Phillip from Planation, FL
4.6 out of 5
"The manager named Ed is very helpful, respectful and kind. He is an asset to your company/"
June 19, 2017
-
4.8 out of 5
"I rented a space from here when it was Uncle Bob's Storage. Same excellent service and appearance.
Thank you
"
May 17, 2017
-
5.0 out of 5
"Associate was very helpful and moved me through the process very quickly. He had me check the original space I reserved to ensure it was big enough for my needs. I had to move to one size large, my choice. He allowed be to get my truck unloaded in the space prior to finishing the paperwork as it was about to start raining. He was concerned about my belongings."
April 24, 2017
-
- Gwen from Coral Springs, FL
4.3 out of 5
"I never had an issue with the facility or employees. The reason for leaving was because of pricing being too high. "
February 23, 2017
-
5.0 out of 5
"It is a pleasure to store there. The Store mgr is genuine and very helpful. Do not change management."
November 05, 2016
-
5.0 out of 5
"The current staff are the best! They are always very courteous and helpful whenever I see them. They really are TOP NOTCH!!!"
September 23, 2016
-
5.0 out of 5
"Your manager was professional and very efficient. I felt my belongings were safe and secure. Thanks so much"
June 24, 2016
-
5.0 out of 5
"I was able to quickly access my rental space and take advantage of the free rental truck to complete my move."
May 08, 2016
-
- Janice from Fort Lauderdale, FL
5.0 out of 5
"Excellent service, professional and knowledgeable staff."
April 25, 2016
-
4.6 out of 5
"I encountered no problems thus far with the service.
"
October 26, 2015
-
4.0 out of 5
"My expectations were met. I do have to say that my move in would have been much easier if the storag unit floor was level with the outside. I fought getting a very heavy toolbox into the unit because of that. Not easy when one is doing a move by themselves."
October 26, 2015
-
- Michael from Ft Lauderdale, FL
5.0 out of 5
"There was a female associate, I believe her name was Alicia, she provided me with the absolute best service.
I was having a tough week, and she really made it better.
Also, I was so impressed by how they recognized and handled my move out automatically. By the time I made it back to Uncle Bob's to close out the account, it was already taken care of.
I've worked with Public Storage and other facilities, but as far as customer service goes, this was by far my best experience. Give those people raises!"
July 23, 2015
-
- Kelly from Fort Lauderdale, FL
3.8 out of 5
"A bit disappointed by the lack of parking inside when loading and unloading. Also, having no overhang to bring things inside during poor whether conditions is a big frustrating "
December 30, 2014
-
- Blackbirds Truc from Pembroke Pines, FL
5.0 out of 5
"Manager went above and beyond to get me situated on the day that I showed up, very courteous and kind. I am in the customer service business myself and that kind of service is very hard to find, especially in south florida."
October 28, 2014
-
5.0 out of 5
"Everything is great! from the online payment process to getting in and out of the secure storage facility!"
August 27, 2014
-
- Phillipa from Sunrise, FL
5.0 out of 5
"Ryan gave me such excellent service. I could not have executed this move without his help. I would definitely use uncle bobs again."
May 24, 2014
-
5.0 out of 5
"The manager, Ryan, is extremely helpful. Last month he called me to tell me that I would incur another late-fee if I didn't pay my past-due rent that day. He took my credit-card information on that call so I could avoid another late fee.
"
April 05, 2014
-
5.0 out of 5
"very easy to work with and accommodate me. thank you"
March 26, 2014
-
- Ana from Fort Lauderdale, FL
5.0 out of 5
"The attendant at the Sunrise, FL is extremely helpful. Loved my experience with him... Excellent customer service."
March 25, 2014
-
4.5 out of 5
"Sometimes I wish I could access 24/7 but all in all it's perfect."
March 25, 2014
-
5.0 out of 5
"Bryan is such an asset to Uncle Bob's [Life Storage]. His helpfulness is above and beyond. "
March 10, 2014
-
5.0 out of 5
"I'm very pleased with your storage facility . I thought I would only rent for a month or so but now I don't know what I would do with out you.
I have always felt very secure and comfortable all time I have been there.
"
March 01, 2014
-
- Edward from Plantation, FL
5.0 out of 5
"You guys were great. Facilities were outstandingly clean and nicely painted. The only reason i left is because I moved into a house that had a 5x10 storage."
December 23, 2013
-
5.0 out of 5
"I miss the staff, but not the expense. It was good to know Johnnie; Ryan and the latest addition....She was very helpful.."
October 24, 2013
-
- Christopher from Silver Spring, MD
4.5 out of 5
"Over a very good experience. I was disappointed however, that I did not get prorated for my last payment when I only use a few storage days in the new rent month. "
October 23, 2013
-
5.0 out of 5
"you have a wonderful manager, absolute people person, Ryan"
October 17, 2013
-
- George from Fort Lauderdale, FL
5.0 out of 5
"Great customer service, great knowledge about services offered, quick yet excellant service."
September 18, 2013
Save 10% Monthly 
Rent Now! 
Free Truck Rental 
Moving Supplies