Self Storage Units near Delray in Delray Beach, FL, 33445

"The manager Andrei is the best thing on it. What a nice guy. Look for him. He gonna find what you need."

"Anyone looking for storage DO NOT go to Life Storage at 1099 S. Congress where Raveen is the so called manager.  TERRIBLE attitude, unprofessional, rude, and just plain not nice.  We went there to store our travel trailer that we just purchased and was asked for a title.  We did not have one since we just purchased.  We showed proof of sale, and all other paperwork, we even called the company that sold us the trailer.  NOPE!  Then we called corporate and spoke to Eridian, another unprofessional.  We just purchased!  Title was not ready yet!  We showed proof of purchase in many documents!  Raveen did not care, neither did corporate!! We then went to Delray and found a family run business that took us in - so nice, friendly, no title asked for, professional and so so so welcoming.   DO NOT GO TO LIFE STORAGE ON CONGRESS IN DELRAY - HORRIBLE TO DEAL WITH!!!"

"Raveen had great customer service showed me a space in the rain."

"Jennifer was so helpful and patient finding the proper unit for our needs. Overall great experience."

"Raveen was the best! She got me into a new storage unit quickly and answered the various questions that I had! I highly recommend!"

"Very easy and quick service! Thank you"

"Jordan was great. Helped us out quickly."

"Camisha was amazing. Very prompt and courteous"

"very satisfied with Jenn service, she very patient and kind helped me find the space I needed. 😊👍 Muy satisfecha con el servicio de Jenn."

"Awesome customer service!"

"Vanishes Very professional friendly and a pleasure to do business with"

"Great team, very professional. You guys should use this facility to leave your stuff. Chris and Misha are very good and super helpful."

"Very welcoming when I came in to make a payment verse the old manager that was in the building very rude and nasty to customers. Misha & chris were very nice and willing to answer any questions and concerns I had very pleasant workers"

"When I came in to scout out storage spaces Chris helped me out quite a bit, he is very knowledgeable and was patient with answering all my questions. Thank you Chris!"

"Copied from the letter required to terminate my Rental Agreement (this is just five days after I rented a storage unit): Per the terms of the Rental Agreement, I am notifying Store Manager Brittney Watt in writing that I will be vacating Space #6929 on April 9, 2022. I will remove the lock and leave the unit in "broom-swept" condition, after which I will take a video as proof. I will also be bringing in the unopened lock that was placed in the storage unit for a refund of $15.72 ($14.69 for the lock + $1.03 tax). Also per the terms of the Rental Agreement, rule No. 8 states that "Customer shall supply its own lock", so I was unaware that I would be charged for a lock based on the terms of your own contract. There was no mention of this charge anywhere until after I was already charged for it. The email I received on 3/31 @ 11:46am states that my move-in costs totaled $23.96: Rent $7.50, Admin Fee $15.00, & Taxes $1.46. That is the amount I agreed to pay - I did not agree to a charge of $39.68. If necessary I will dispute this charge with my credit card company - this is called "bait and switch" and it is considered fraud. I did not appreciate your rude and condescending tone during our phone call on April 4th. Apparently I really annoyed you by leaving a message on Sunday, April 3rd when you were closed. You were also very irritated with me for not knowing where the office was located. After reading all of the negative Yelp reviews about you I understand now that you speak to everyone like this, so I'm not taking it personally. Some people are just miserable human beings and I don't let those people affect me. There are storage units literally all over PB County - go anywhere but here!"

"Copied from the letter required to terminate my Rental Agreement (this is just five days after I rented a storage unit): Per the terms of the Rental Agreement, I am notifying Store Manager Brittney Watt in writing that I will be vacating Space #6929 on April 9, 2022. I will remove the lock and leave the unit in "broom-swept" condition, after which I will take a video as proof. I will also be bringing in the unopened lock that was placed in the storage unit for a refund of $15.72 ($14.69 for the lock + $1.03 tax). Also per the terms of the Rental Agreement, rule No. 8 states that "Customer shall supply its own lock", so I was unaware that I would be charged for a lock based on the terms of your own contract. There was no mention of this charge anywhere until after I was already charged for it. The email I received on 3/31 @ 11:46am states that my move-in costs totaled $23.96: Rent $7.50, Admin Fee $15.00, & Taxes $1.46. That is the amount I agreed to pay - I did not agree to a charge of $39.68. If necessary I will dispute this charge with my credit card company - this is called "bait and switch" and it is considered fraud. I did not appreciate your rude and condescending tone during our phone call on April 4th. Apparently I really annoyed you by leaving a message on Sunday, April 3rd when you were closed. You were also very irritated with me for not knowing where the office was located. After reading all of the negative Yelp reviews about you I understand now that you speak to everyone like this, so I'm not taking it personally. Some people are just miserable human beings and I don't let those people affect me. There are storage units literally all over PB County - go anywhere but here!"

"Amazing customer service!!!!!! Definitely coming back again. Shout out to Brittany is awesome:)"

"Britney is very helpful personable and knowledgeable about the business and she helped me tremendously"

"The customer service is really terrible, currently the supervision in charge of a rude lady and little sense of customer service!!!!"

"One of the best manger at the 1099 S congress is Patrice Dell very help and awesome to work with"

"After nearly 40 years at this location I would like to give a -100. We were broken in to twice. The second time Britney told us to move out that night. No prorated refund. No assistance. No anything. She was rude, mean and extremely disrespectful. She even refused to review the “security tape “ to assist the police with arresting the robbers. WE had to secure the warehouse. She would have nothing to do with it. We had a 10 x 20 unit. The robbers spent hours going through our stuff. I called corporate 3 times about her and how we were miss treated. My husband called another 2 times. We could only leave a message. We NEVER got a return call. Britney actually called my husband making false accusations and slanderous remarks about me. She also accused me of coming on the property and harassing customers. I was at work in Ft Lauderdale on the day she mentioned. This corporation is horrible!! Don’t rent from them! We are now at Public Storage. Very happy. Should have made the move years ago!"

"The best service"

"Brittney was very friendly and fast with service. No probs at all and she informed me on everything concerning renting a space . I will refer friends"

"Sketchy bad neighborhood area ....stay away from this area at all cost."

"Chandra was very helpful and gave us a great attention, she explained everything, very nice, I would definitely recommend this place and her service.."

"It's a pleasure coming here. And Britney always takes care of me when I come in to pay my bill. Nice Place always clean"

"If you go here ask for Antonio the manager. He made getting my storage space a breeze. I hope this place keeps him. He answered all of my questions and had THE BEST customer service you could ask for. I got my unit the same day and I wish I gotten my storage here faster and will recommend this storage and Antonio to EVERYONE!!!!!"

"Brittney Watt is the VERY BEST Very personable, let me feel at home. Goes the Extra mile to help.Not able to ask for more. Life Storage for life. Like the welcome experience"

"This is the absolute worst storage place I've ever had in my entire life. My unit got broken into and the manager Brittney was nothing but rude. I asked why we weren't contacted until 2:00 in the afternoon and she screamed at me to leave her building. Then screamed at me that she wasn't gonna be talked to like that when I told my wife what she had said. I wasn't even talking to her. I feel like maybe she had something to do with the break ins and that's why she had such an attitude. I will be switching my storage to somewhere else asap."

"Brittney is very nice always helpful and smiling"

"Very nice staffs"

"I was looking for storage to park my motorcycle. I called in to ask some questions and that was not a Pleasant Conversation. She wanted to have her questions answered before she would answered any of mine. If you don't want to be talked down too, don't called these people. I work hard for my money like every one else and life is to short to take that nonsense. I'm taking my business elsewhere."

"Britney and Joshua were great to work with.. Getting a spot for my trailer was super quick and easy. Definitely recommend!"

"My wife stored here many times so I came back because it is a good clean place and the manager Brittney us very nice to us"

"Joshua was super helpful. Great place to store trailers, vehicles, etc with reasonable prices"

"Brittney is so helpful to me! She is always cleaning and smiling!!"

"Brittney is always so nice to us! Love it here"

"Brittney was very sweet with us! Place is nice and clean."