Self Storage Units near Delray in Delray Beach, FL, 33445

"Jaimie is nice"

"Got a unit just prior to Thanksgiving & even during the day's rush Andrei was quick & extremely helpful! I highly recommend this storage location over others in the area!!"

"Good job"

"Very customer oriented. I store my motorcycle there."

"Andre was terrific, very helpful!"

"Andrei was wonderful Very supportive and willing to help you. Even thought, it was his lunch time, he was with me all the way. Appreciate so much He deserve the employees of the 2022"

"Worked with store manager Chris for hurricane ian relief. Handled everything professionally and efficiently."

"Andrei was excellent, very professional & informative!"

"Jamie is super unprofessional and nasty. I went there to return a lock and she kicked me out and kept telling me to leave her office and called customer service instead . She is super ghetto and rude . Life storage can do better. I went to the Life storage 551 s Congress but Crystal helped me! You need more crystals than Jamies."

"Andrei was amazing!! Explained everything thoroughly. Keep up the great work!! 😇"

"The manager Andrei is the best thing on it. What a nice guy. Look for him. He gonna find what you need."

"Anyone looking for storage DO NOT go to Life Storage at 1099 S. Congress where Raveen is the so called manager.  TERRIBLE attitude, unprofessional, rude, and just plain not nice.  We went there to store our travel trailer that we just purchased and was asked for a title.  We did not have one since we just purchased.  We showed proof of sale, and all other paperwork, we even called the company that sold us the trailer.  NOPE!  Then we called corporate and spoke to Eridian, another unprofessional.  We just purchased!  Title was not ready yet!  We showed proof of purchase in many documents!  Raveen did not care, neither did corporate!! We then went to Delray and found a family run business that took us in - so nice, friendly, no title asked for, professional and so so so welcoming.   DO NOT GO TO LIFE STORAGE ON CONGRESS IN DELRAY - HORRIBLE TO DEAL WITH!!!"

"Raveen had great customer service showed me a space in the rain."

"Jennifer was so helpful and patient finding the proper unit for our needs. Overall great experience."

"Raveen was the best! She got me into a new storage unit quickly and answered the various questions that I had! I highly recommend!"

"Very easy and quick service! Thank you"

"Jordan was great. Helped us out quickly."

"Camisha was amazing. Very prompt and courteous"

"very satisfied with Jenn service, she very patient and kind helped me find the space I needed. 😊👍 Muy satisfecha con el servicio de Jenn."

"Awesome customer service!"

"Vanishes Very professional friendly and a pleasure to do business with"

"Great team, very professional. You guys should use this facility to leave your stuff. Chris and Misha are very good and super helpful."

"Very welcoming when I came in to make a payment verse the old manager that was in the building very rude and nasty to customers. Misha & chris were very nice and willing to answer any questions and concerns I had very pleasant workers"

"When I came in to scout out storage spaces Chris helped me out quite a bit, he is very knowledgeable and was patient with answering all my questions. Thank you Chris!"

"Copied from the letter required to terminate my Rental Agreement (this is just five days after I rented a storage unit): Per the terms of the Rental Agreement, I am notifying Store Manager Brittney Watt in writing that I will be vacating Space #6929 on April 9, 2022. I will remove the lock and leave the unit in "broom-swept" condition, after which I will take a video as proof. I will also be bringing in the unopened lock that was placed in the storage unit for a refund of $15.72 ($14.69 for the lock + $1.03 tax). Also per the terms of the Rental Agreement, rule No. 8 states that "Customer shall supply its own lock", so I was unaware that I would be charged for a lock based on the terms of your own contract. There was no mention of this charge anywhere until after I was already charged for it. The email I received on 3/31 @ 11:46am states that my move-in costs totaled $23.96: Rent $7.50, Admin Fee $15.00, & Taxes $1.46. That is the amount I agreed to pay - I did not agree to a charge of $39.68. If necessary I will dispute this charge with my credit card company - this is called "bait and switch" and it is considered fraud. I did not appreciate your rude and condescending tone during our phone call on April 4th. Apparently I really annoyed you by leaving a message on Sunday, April 3rd when you were closed. You were also very irritated with me for not knowing where the office was located. After reading all of the negative Yelp reviews about you I understand now that you speak to everyone like this, so I'm not taking it personally. Some people are just miserable human beings and I don't let those people affect me. There are storage units literally all over PB County - go anywhere but here!"

"Copied from the letter required to terminate my Rental Agreement (this is just five days after I rented a storage unit): Per the terms of the Rental Agreement, I am notifying Store Manager Brittney Watt in writing that I will be vacating Space #6929 on April 9, 2022. I will remove the lock and leave the unit in "broom-swept" condition, after which I will take a video as proof. I will also be bringing in the unopened lock that was placed in the storage unit for a refund of $15.72 ($14.69 for the lock + $1.03 tax). Also per the terms of the Rental Agreement, rule No. 8 states that "Customer shall supply its own lock", so I was unaware that I would be charged for a lock based on the terms of your own contract. There was no mention of this charge anywhere until after I was already charged for it. The email I received on 3/31 @ 11:46am states that my move-in costs totaled $23.96: Rent $7.50, Admin Fee $15.00, & Taxes $1.46. That is the amount I agreed to pay - I did not agree to a charge of $39.68. If necessary I will dispute this charge with my credit card company - this is called "bait and switch" and it is considered fraud. I did not appreciate your rude and condescending tone during our phone call on April 4th. Apparently I really annoyed you by leaving a message on Sunday, April 3rd when you were closed. You were also very irritated with me for not knowing where the office was located. After reading all of the negative Yelp reviews about you I understand now that you speak to everyone like this, so I'm not taking it personally. Some people are just miserable human beings and I don't let those people affect me. There are storage units literally all over PB County - go anywhere but here!"

"Amazing customer service!!!!!! Definitely coming back again. Shout out to Brittany is awesome:)"

"Britney is very helpful personable and knowledgeable about the business and she helped me tremendously"

"The customer service is really terrible, currently the supervision in charge of a rude lady and little sense of customer service!!!!"

"One of the best manger at the 1099 S congress is Patrice Dell very help and awesome to work with"

"After nearly 40 years at this location I would like to give a -100. We were broken in to twice. The second time Britney told us to move out that night. No prorated refund. No assistance. No anything. She was rude, mean and extremely disrespectful. She even refused to review the “security tape “ to assist the police with arresting the robbers. WE had to secure the warehouse. She would have nothing to do with it. We had a 10 x 20 unit. The robbers spent hours going through our stuff. I called corporate 3 times about her and how we were miss treated. My husband called another 2 times. We could only leave a message. We NEVER got a return call. Britney actually called my husband making false accusations and slanderous remarks about me. She also accused me of coming on the property and harassing customers. I was at work in Ft Lauderdale on the day she mentioned. This corporation is horrible!! Don’t rent from them! We are now at Public Storage. Very happy. Should have made the move years ago!"

"The best service"

"Brittney was very friendly and fast with service. No probs at all and she informed me on everything concerning renting a space . I will refer friends"

"Sketchy bad neighborhood area ....stay away from this area at all cost."

"Chandra was very helpful and gave us a great attention, she explained everything, very nice, I would definitely recommend this place and her service.."

"It's a pleasure coming here. And Britney always takes care of me when I come in to pay my bill. Nice Place always clean"

"If you go here ask for Antonio the manager. He made getting my storage space a breeze. I hope this place keeps him. He answered all of my questions and had THE BEST customer service you could ask for. I got my unit the same day and I wish I gotten my storage here faster and will recommend this storage and Antonio to EVERYONE!!!!!"

"Brittney Watt is the VERY BEST Very personable, let me feel at home. Goes the Extra mile to help.Not able to ask for more. Life Storage for life. Like the welcome experience"

"This is the absolute worst storage place I've ever had in my entire life. My unit got broken into and the manager Brittney was nothing but rude. I asked why we weren't contacted until 2:00 in the afternoon and she screamed at me to leave her building. Then screamed at me that she wasn't gonna be talked to like that when I told my wife what she had said. I wasn't even talking to her. I feel like maybe she had something to do with the break ins and that's why she had such an attitude. I will be switching my storage to somewhere else asap."

"Brittney is very nice always helpful and smiling"

"Very nice staffs"

"I was looking for storage to park my motorcycle. I called in to ask some questions and that was not a Pleasant Conversation. She wanted to have her questions answered before she would answered any of mine. If you don't want to be talked down too, don't called these people. I work hard for my money like every one else and life is to short to take that nonsense. I'm taking my business elsewhere."

"Britney and Joshua were great to work with.. Getting a spot for my trailer was super quick and easy. Definitely recommend!"

"My wife stored here many times so I came back because it is a good clean place and the manager Brittney us very nice to us"

"Joshua was super helpful. Great place to store trailers, vehicles, etc with reasonable prices"

"Brittney is so helpful to me! She is always cleaning and smiling!!"

"Brittney is always so nice to us! Love it here"

"Brittney was very sweet with us! Place is nice and clean."

"The young lady I initially dealt with was professional, congenial, extremely informative and projected a great image for you facility. When I closed out the account the young man - not so much but still very helpful."

"I had the best experience on a storage place forever! Brittney is the best! Come and buy your spot. Here is the best price too!"

"The AC for the inside storage. It's always way too hot in there it's hard for me to ever get anything done! But Brittney at the delray office on S Congress is the best! Shes always been very pleasant and has helped my hugely !"

"Brittany was very helpful. She provided exact information on all aspects of locating our trailer and precise information on the rental agreement. Highly recommend."

"Came here for parking spaces. Beittney was si nice with helping me!"

"Wish I can give half a star. As another review said....Most of these reviews are 100% fake. Spend 10 minutes there and you will see its abundantly clear how fake those reviews are. The most unprofessional staff. Hidden Fees. Storage units broke into ALL THE TIME. Flooding of the units which they wont tell you about. The young gentleman was very kind, however the older lady was not. I felt disgusted and dirty when I left there. I made sure to tell corporate customer service team and every business partner I have and know about the practices in that location. NO THANKS!!!!"

"I came to pick up an auction space I bought and Brittney was so nice to me! Helped me and was fast!"

"These reviews are FAKE. Our boat was stolen from here. Police said it was an inside job that they are at this place every week for the same thing. Life Storage has 1 camera pointed at the ground despite them telling you they monitor. Also 2 people are required in the contract to be on property never more than 1 if you can locate her. They have no liability and told the officer to get a warrant if camera footage needs to be handed over. We got a warrant and viewed a video of the ground. Don't store your boat or RV here unless you want it stolen."

"Brittney was so sweet and took great care of us!!"

"The manager Brittany assistance me with excellent service at the storage unit. I thank you for your service."

"Brittney is always so nice always smiling. Nice to work with her"

"Brittney was amazing! Very professional and answered every question."

"Brittney the manager is rude, talks down at you. Its a horrible rental facility. Its dirty There are fees hidden that you wont be made aware of. I will never be back if I ever live in Florida again."

"Manager Brittney is EXTREMELY hostile and rude. Aggressive and obnoxious is an understatement. I was called in because someone had broken into my unit by way of cutting the lock off and was met with Brittney being extremely rude before she even said hello the conversation escalated to a place where it definitely did not need to go extremely fast! I don't know if she was drunk or just having a bad day but regardless it made me pack my belongings and leave INSTANTLY. For not only your safety it you mental health for having to deal with this idiot I would stay as far away from this place as possible! If I could give this maniac negative stars, I would"

"Oh man! Short term memory at this joint. Couple years ago someone broke in and stole stuff out of my trailer. I thought OK my bad I'll secure better. About a year after that, someone breaks in a mop in Chicago I got a phone call my truck looks like someone was disturbed trying to steal it in my trailer. After a bit of a run around with management, I ultimately was credited the rest of my storage rental that I paid for the remainder of the month. They gave it back to me because I moved out to A more secure facility. Move forward about a year and I figured lifetime was getting bigger and better had to report the manager that moved into there and the price is better so I rented again. Last week in the middle of this nonsense with the pandemic where I can still work because I'm a landscaper but a lot of people can't, I'm Friday tried to access the electronica gate and it wouldn't open. Myself and seven other people waiting outside to get in and one guy waiting inside to get out no movement on the gate. So after taking things into our own hands because The emergency number you get zero results from. By the way I'm still waiting for a callback from a week ago. Anyway got the gate open got out came back in gate was open still at night park the truck left. Saturday at work to do manager working at the gate question me about who was monkey with the gate I told her we were. Got my truck left and came back at night same situation with the gate. Sunday morning had to work again gate wouldn't open climb the fence open the gate the way I told her it had to be open and I told her what needed to be fixed but it still wasn't fixed.Sunday night park the truck gate was left open Monday morning came in Kate was an open me and a couple other renters could not get in. Phone call upon phone call no call back. Ultimately manager showed up at 9:30 after me and my employees were waiting since 7:45 by the way I have to pay my employees for the time. I am told that I'm kicked out of the facility blah blah blah blah blah. I called manager and cancel the contract two days left on my contract I expect a refund don't think I'll get it but don't rent from this company this facility or the specific location"

"Brittney was very nice person she help me a lot"

"I have been a customer for many years at different locations and love storing at the Delray Beach store Brittany always takes good care of me and keeps the property clean and safe"

"Brittney was so nice! She helped me with a parking space and made it easy"

"RENTER BEWARE!! Very rude management in my opinion, and bad business practices.  Please do yourself a favor and look elsewhere.   The manager called to tell us the fence around our belongings had pulled away from the wall because we had heavy paint cans leaning against it.  When we arrived, we found one can of paint (1/4 full) was against the fence in which we did not put there. There's no way it was heavy enough anyway to pull the fence out of the concrete wall. Also, all our belongings were no longer neatly stacked, but instead, was a complete mess! The pole appeared to have been pried from the wall, and we noticed some of our belongings were stolen. The fence had been pulled back for someone to walk in.  The manager stated we'd have to pay for the damages.  She would not recognize it was theft.  We called the police as it appears to be a robbery.  The police officer agreed it appeared to be pried open but just wrote a report and moved along.  After calling the police, the manager looked for a reason to terminate our lease and gave us 5 days to move our stuff out.   Also, for those not aware, utilize your own homeowners insurance for your storage.  Life Storage does not tell you this up front like other storage companies do.  They charge you for insurance every month and then deny the theft so good luck with a claim!"

"We have 3 spaces here.. Brittney is very nice and helpful. The facility is always clean!"

"My friends told me to come here and bring you did a very good job today moving me in she's always very nice to us when we are here and is why we always come back"

"Been a customer for a couple years now and Brittney is awesome! Place is always clean and maintained!!"

"I came in to pay and a new guy was working. Joshua was very nice!"

"Clean, efficient, not cheap and don't be late with rent...."

"Storage"

"The place is great and the manager Brittney is awesome and very helpful"

"Very helpful"

"Place was OK until they installed new fence so I left. My storage was on the right side but after they installed new fence, I have to walk all the way around to exit. I only stored my motorcycle there but they don't let you park your car longer then 4 hours so I moved on."

"James and Brittney were always very helpful."

"Brittney at LifeStorage is a lifesaver. She went out of her way to help us secure a right space for us. Our movers from NJ requested an access on a main drag to be able to unload our household items fast in order to save us the extra coast of longer unload. Brittney was very helpful and the space is kept well and secure at all times. We would highly recommend this location of LifeStorage for your storage needs. Thank you Brittney!!!"

"Management is a joke. Will not return."

"The manager I believe "Brittany" is incredibly disrespectful. Unbelievable behavior from someone in a position of minimal power. Next stop BBB. Please feel free to reach out for any questions or concerns I have several other storage locations to recommend."

"The manager I believe Brittany is incredibly disrespectful. Unbelievable behavior from someone in a position of minimal power. Next stop BBB. Please feel free to reach out for any questions or concerns I have several other storage locations to recommend."

"STAY AWAY. The manager is terrible, very disrespectful and needs to grow up. Has no professional manner or self control. Threatened to call the cops on me if came to the property. I have 6 parking spaces I pay for. Her response to me saying "no I will not clean up after another tenet" was " ok well then ill call the cops if i see you on the property again". such a joke!"

"Badly maintained property and very rude employees."

"Stay away. Absolute terrible storage facility. I moved a trailer out of one of my six spaces, the manager calls me the next day yelling at me because I have to clean up all the stuff behind at someone else's space. Because she said one of my employees touched it and it's mine now. When I told her no I would not clean up after somebody else she said fine you're not allowed on the property and I will call the police if you show up. Now I'm confused because even corporate is saying I'm not allowed on the property yet I pay for over six spaces there. This place is a disaster the manager Brittany is a complete joke. This is the result of giving children too much responsibility. It's I'm trying to move out and I've got a psycho ex-girlfriend not letting me come get my stuff.  Zero stars wasn't an option, I wish it was."

"Terrible, pretty sure my review was somehow deleted. This place is crap. The manager is a psycho and makes her own rules as she's goes along. Stay away, find another storage place."

"Move in with Brittany great person love her attitude"

"Britney help me today by saving me a lot of money I definitely recommend this place"

"I rented a unit a couple of months ago and like the service so I came back today to rent a unit again when I needed it. Great place fur storage"

"Thanks for all Équipe très efficace"

"James was awesome and quick thanks James"

"James and Brittney are awesome and easy to work with. Highly recommend this place to anyone seeking a storage unit!!"

"Very happy here. My boss has stored here for 15 years and I came in to get my own unit today they always take care of us and very nice stuff you're all set"

"James Condon was very helpful!"

"James was very helpful in assisting us with the storage unit. Great place."

"Please do not trust this company.  We confirmed with the manager a few times about the procedure to vacate our unit at the end of the month.  She told us to empty the unit, broom sweep and take the lock off and she would make sure we were not charged for the following month.  We did everything exactly as she said, and assumed we would not be charged.  I was surprised to see that my credit card had been charged for the following month.  I wasn't overly concerned and called the manager to say there was a mistake.  She stated we had not removed the lock as required so we were charged for the full month. The lock was in our truck and we had not been back to the storage unit since we cleaned it out.  We have date stamped photos of the empty unit.  The manager refused to issue a refund for the following month and it was our word against hers.  We even asked her to look at the security video, which would show us removing and leaving with the lock.  She refused and accused us of lying.  The whole experience has been very upsetting because she refused to listen to reason and it was her word against ours.  Until Life Storage gets new management at this location please go elsewhere for storage.  There are several other storage areas in the general location that most likely would not scam you out of paying for an extra month."

"They are good"

"you guys rocl thanks forbeverything"

"Clean. Good price. Brittany was great."

"James provided excellent service and assistance in helping set up storage for my vehicle."

"James provided good customer service. Appreciate the help."

"great service ! Easy access"

"James is great he is very accommodating they are clean and organized"

"I moved in with Britney today. I was a customer before and came back! Great service all the time!!"

"Great place to store your stuff!! A+"

"I am here for a long time staff very great ,the place clean no complaint"

"James was awesome!"

"Love this storage! Use it to park one of our company vehicles. Best prices in the area and the manager is awesome! She makes the process super easy, and was great to work with! Definitely recommend to anyone in the area!"

"Good customer service!!"

"Fui muy bien atendida gracias"

"We moved in today and Brittney was very helpful! She made us feel comfortablw!"

"Great facility. Awesome staff. Special thanks to James for his help."

"James was awesome he took care of everything. I'm officially in..."

"Faster and excelent services"

"Extremely friendly, very helpful and easy to work with."

"James is great and helped me out!"

"You do good job."

"James was very helpful And clear about the terms and and paperwork Highly recommended Very clean and convenience unit Thank you"

"Everything was great"

"The whole process went much smoother than expected."

"After visiting other self storage facilities I landed at Life Storage and was met by the most helpful associates. Not only is the facility kept in top shape, but the attention to detail and client needs makes this facility outstanding. Rafael and Phillip - Thank you so much!!"

"Phillip was and still is great. Very helpful anyway he can"

"I'm very happy overall "

"Excellent service from Phillip!"

"Keep up the good work "

"Keep. Up. The. Good work. "

"Staff was very professional and helpful"

"All my expectations were meet. "

"No problems. I enjoyed free use of truck. "

"very well handled"

"This place is super clean"

"Uncle Bob's has been wonderful. The communication, the sincerity and professionalism of all that I was in contact with was always 1st class. One night I came in late (just before closing) and when I was ready to leave, my car would not start. (battery had died). I found myself locked in (as the gate will only open if a car pulls up from the inside). I called Uncle Bob's emergency number (as well as AAA) -- Uncle Bob's was ready to send someone out to "rescue" me. -- Luckily AAA had a portable car battery starter ... and was able to hand it over the gate ... my car started right up ... the whole time - Uncle Bob's stayed on the phone to make sure I was okay). -- I asked them not to make the trip out until I tried to start my car first. They were kind, caring, and ready to help ... this was just one example of why I will always go back to Uncle Bob's Storage for my storage needs and recommend friends and family. PS ... The reason why I came to Uncle Bob's "

"The associate made the rental process easy and hassle free. "

"Great Job!!"

"provided good customer service"

"I don't know the woman's name who manages this property but she was fantastic. Very knowledgable and helpful when we needed a storage unit immediately. The use of your truck was vital too"

"The manager was great."

"Your storage room and employees have been of great value to me. Thank you."

"Everything went quite well"

"I showed my unit to my best friend and now she has a unit with you"

"There is a lot of debri and there are weeds growing at the back of my space."

"Glen and Gail will be missed and We can only hope that the New manager will live up to our expatations . We wish Glen and Gail all the best in there retirement ."

"Keep up the good work!"

"This is our first experience at space rental so we have no comparison. The couple who live on the premises are a very nice couple, but sometimes they are with another customer or are on the phone with a customer, so it may take more of a wait time when you are there concurrently. We have downsized twice, and we are satisfied with the quality of the space, but it is more expensive over all than I expected."

"My mother rented a unit about 30 yrs. ago. After she passed away 14 yrs. ago I decided to keep the unit at Uncle Bob's [Life Storage]. I've seen a few managers come and go in this time. I have to say without a doubt that Glenn and Gale are one of BEST you've had at this facility. They are ALWAYS accommodating and Friendly. I have NEVER had any complaints or Problems with either. You're very lucky to have them on staff. They are Great People."

"the facility was exceedingly clean and appeared very well run. Glenn took all the time I needed to answer questions and make me feel comfortable and was most accommodating, suggesting a better space to me when one became available. I would recommend Uncle Bob's and the Congress Ave facility in particular to anyone. Thanks for superior service. "

"I want to thank Gail and Glen for their perfect job."

"Glen and Gail are fantastic."

"I use the boat storage yard and because of the lenth of my boat and truck I requested a new space and I was very happy that they moved me to the space that I requested."

"Nothing at all, we have always had exceptional experiences whenever we visit. Thank you."

"Whenever I go to the office at Bob's Storage, I am treated with respect and greeted very nicely. The managers, the Yorks, are extremely nice. It is always a very pleasant experience. "

"Managers Glen and Gail at Uncle Bob's Self Storage, 1099 S.Congress, Delray Beach Florida, have done an Outstanding Job in all the years that I have been a client. I would like to a thank them. Professional, courteous, helpful...Great Job! It has been a pleasure doing business with Uncle Bob's."

"the managers are great, just wish it didnt cost so much for rent,,its hard in this economy to pay that bill every month...thanks,ur long time customer!"