Customer Reviews - Life Storage #305, Tarpon Springs
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We at Life Storage want to maintain the best storage facilities in Tarpon Springs, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Tarpon Springs (#305)
4.87 out of 5
based on 50 of our most recent Reviews
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- Kay from Tarpon Springs, FL
5.0 out of 5
"Chris was very polite and patient with my questions."
September 27, 2018
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- Karen from Palm Harbor, FL
5.0 out of 5
"Chris has been extremely helpful and patient with me."
April 29, 2018
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5.0 out of 5
"Very helpful with switching units. Very clean and safe."
March 19, 2018
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- Karen from Palm Harbor, FL
5.0 out of 5
"Chris is always a great help when I need something."
January 12, 2018
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5.0 out of 5
"Thank you for helping me through my tough times and hurricane Irma! You guys rock. "
December 27, 2017
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5.0 out of 5
"Property was clean and easy to access storage units. staff was polite and professional"
September 01, 2017
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- Michael from Palm Harbor, FL
5.0 out of 5
"I don't know how it could be better. All interactions very good! Thank you."
July 28, 2017
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- Deanna from Tarpon Springs, FL
5.0 out of 5
"As a return customer and having sent multiple customers to this location, it would be a great customer service to allow the moving truck to be used at move in OR move out. If it wasn't used at move in it would be nice after a term of 6mos or a year of on time payments to have that available."
June 23, 2017
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- Phyllis from Palm Harbor, FL
4.6 out of 5
"This was a good experience with needing a storage unit and will definitely use your company again."
June 23, 2017
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- Cyanna from Safety Harbor, FL
5.0 out of 5
"Staff was very friendly, knowledgeable and helpful. Look forward to saying hi every time I go!
"
June 05, 2017
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- Dana from Tarpon Springs, FL
5.0 out of 5
"I only visited when the guy manager was there but he was extremely helpful and professional. I will definitely use the facility again and refer it to others."
May 23, 2017
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- Tony from Tarpon Springs, FL
5.0 out of 5
"they have always been very helpful when needed. no problems."
March 29, 2017
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- Tracy from Tarpon Springs, FL
5.0 out of 5
"I loved the fact that there was a moving truck to use too. It made it very convenient."
February 23, 2017
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- Thomas from Tarpon Springs, FL
5.0 out of 5
"I love my storage location and the staff. So friendly and helpful even after the rental process is complete. "
September 26, 2016
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- Richard from Tarpon Springs, FL
5.0 out of 5
"After looking at several other storage locations, we know we did't make a mistake choosing this one.
Chris, the manager at this location, made our move in stress free and very easy. Chris seems very concerned about the cleanliness and security of Uncle Bob's [Life Storage].
Kathi was also very helpful and courteous during our move. Thanks Chris and Kathi. You're the best!"
July 11, 2016
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- Heather from Tarpon Springs, FL
5.0 out of 5
"The staff at the Tarpon Springs location were always very friendly, helpful and professional. If I need a storage unit in the future, I will be renting from Uncle Bob's again. Thank you! "
April 07, 2016
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- Jeneen from Tarpon Springs, FL
5.0 out of 5
"Kathy and Chris are awesome at their jobs, and I always felt good speaking with them about my account"
March 24, 2016
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- Vinny from New Port Richey, FL
4.6 out of 5
"Chris in Tarpon Springs has always been the biggest help. I have rented at your Tarpon Springs location 3 times over the last 6 years. He has remembered me by name and treated me like a friend not a customer. Always went above and beyond for me. If I ever need storage again he will be my first choice !!"
March 23, 2016
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4.3 out of 5
"I wish there were discounts given to customers who have been long time customers for storing with Uncle Bob's [Life Storage]"
March 08, 2016
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- Nicholas from Tarpon Springs, FL
5.0 out of 5
"If I fumble entering my code, they know me and open the gate for me."
February 25, 2016
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- Bill from New Port Richey, FL
3.6 out of 5
"Rent increases for long term renters, should consider ways to stabilize their rents. Rented is much better than empty, we are looking to move on."
February 02, 2016
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- David from Palm Harbor, FL
5.0 out of 5
"The staff in Tarpon Springs is outstanding, I would highly recommend someone to use this storage facility."
January 04, 2016
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- Gail from Tarpon Springs, FL
5.0 out of 5
"Very pleasant experience and process.
Very easy to secure storage unit online by reserving it."
November 28, 2015
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- Joan from Tarpon Springs, FL
5.0 out of 5
"my mom passed away on Oct 29, she had her storage unit since 1997. You were Santa's workshop where we stored toys and wrapped toys for children. You kept her prized possessions safe. Thank you for being there for her for 18 yrs."
November 23, 2015
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- Terri from Palm Harbor, FL
2.6 out of 5
"When I was got there, no one was in the office. There was a sign that said they would be back a a specific time and I waited bout 15 minutes after that time before anyone showed up. Then, the rep that I dealt with seemed extremely annoyed and was not very friendly. In the middle of the transaction, I was passed off to another rep as the one that was working with me, had something they had to go do. I feel that you are all extremely overpriced. I had the exact same size storage building in TX and it was only $80.00 a month. $180.00 plus "forced" insurance is ridiculous! Make it very hard for someone, especially a single someone to save up for their own residence when the are paying $200.00 a month for storage. The price is just outrageous. "
November 09, 2015
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- Scott from Tarpon Springs, FL
5.0 out of 5
"Chris the manager at the storage facility I had everything stored in was very nice every time I came in and was always helpful..just wanted to let the company know that they have a great manager in tarpon springs area..thank you"
September 23, 2015
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4.9 out of 5
"The two staff members were very accommodating - I was leaving for another state and they were great."
September 23, 2015
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- Cliff from Crystal Beach, FL
5.0 out of 5
"Fast and Easy and made use of the truck for the day."
August 26, 2015
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- Donald from Tarpon Springs, FL
5.0 out of 5
"Your staff called me as soon as they had the size unit I needed available, we did the paperwork shortly after that. We were very happy"
July 28, 2015
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5.0 out of 5
"The staff at the facility were professional AND friendly. They're not relatives, but I'd be pleased if they were."
May 29, 2015
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- Sara from Palm Harbor, FL
5.0 out of 5
"All expectations were met. I do wish the prices were not so much more for climate controlled units. "
April 27, 2015
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- Bret from Palm Harbor, FL
4.8 out of 5
"I didn't realize you received a moving truck for the move in.
The Manager was excellent!! He made my experience worth it and he is the reason I would return to you.
Prices seemed a little high for me but reasonable for the industry, I guess.
"
April 27, 2015
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- Rebbecca from Tarpon Springs, FL
5.0 out of 5
"Chris helped me very professionally. He knew I would be coming close to closing time and he was more the accommodating. He was pleasant and didn't rush me. He even sold me a set of boxes and tape with the lock. Which was a better deal then buying separately. You have a valued employee."
March 21, 2015
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- Colleen from Tarpon Springs, FL
5.0 out of 5
"Superior people a class act Chris is great but I thought I'd get a lower rate not anyone's fault I just was hoping for. Lower fee as I'll need the space for a long time thank u"
January 26, 2015
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- Lisa from Palm Harbor, FL
5.0 out of 5
"It is a great facility. Always clean and climate controlled areas always comfortable.
Chris in Tarpon Springs facility was the nicest manager I have run into in a very long time. He was very accommodating, wonderful personality, and it was a pleasure doing business at that facility. He is a great asset to your company."
January 23, 2015
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- Cindy from Clearwater, FL
5.0 out of 5
"Friendly customer service and willing to provide all the info."
December 29, 2014
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5.0 out of 5
"Your rates are high but the facility and location are great."
November 01, 2014
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5.0 out of 5
"Treated me really well even as I was moving out. Anyone can be polite when trying to gain your business...not many people take the time to be polite when losing your business. And for that reason alone, I would use Uncle Bob's again...although this loation can be a bit difficult to get in and out of (Tarpon Springs Fl)"
September 30, 2014
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- Themelina from Tarpon Springs, FL
5.0 out of 5
"Suzi was wonderful in all she did to help my move in and out go smoothly. "
September 23, 2014
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- Dana from Tarpon Springs, FL
5.0 out of 5
"The manager was very friendly and helpful and made the process quick and easy. I will definitely recommend Uncle Bob's to my friends!"
August 29, 2014
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- Charlie from Port Richey, FL
5.0 out of 5
"Your employee Chris is an asset to your company. He handled two difficult customers before me and didn't break a sweat doing it."
July 23, 2014
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- Robin from Tarpon Springs, FL
4.7 out of 5
"Very courteous, very friendly almost on the TOO friendly, courteous, side. I have received a lot of emails during my first month; reservation confirmations, asking how you did, welcoming me, etc plus phone calls confirming and then thanking me. THEN this survey and when I came to the site ANOTHER survey asking how the site is. It's kind of getting annoying. I appreciate that you are trying to give the best customer service possible but chill, just a bit. "
March 25, 2014
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- Michael from Tarpon Springs, FL
5.0 out of 5
"Very professionally handled -- was not expecting that from a storage place."
March 03, 2014
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4.8 out of 5
"Was thrilled with the very pleasant and friendly service, and they helped me with all of my storage needs."
February 27, 2014
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- Lasandra from Tarpon Springs, FL
5.0 out of 5
"Chris was very friendly. Explained in great detail and was very patient with my many questions."
February 20, 2014
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- Karen from Palm Harbor, FL
5.0 out of 5
"The gentleman was very helpful and very nice to me and my 5 year old granddaughter that was with me. The property is very clean and kept up with. I would like a better price...."
January 04, 2014
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- Daniel from Tarpon Springs, FL
5.0 out of 5
"I am very satisfied with all the help and services."
January 03, 2014
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4.8 out of 5
"everything was great with my climate controlled unit and still is with my non climate controlled unit."
November 24, 2013
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- Christy from Tarpon Springs, FL
5.0 out of 5
"I have had 1 - 2 units on & off for the last 6 years, the service was always phenomenal. If I ever need storage again I will certainly return, & I have recommended Uncle Bob's to many people."
September 23, 2013
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- Glenn from Tarpon Springs, FL
5.0 out of 5
"Bill, the agent was super friendly and helpful. I was nw to Florida and it was as if I was in a Flodia state welcome station. The grounds , the unit and all facilities are kept in impeccable order . Bill pays attention to all details"
July 25, 2013
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