Customer Reviews - Life Storage #273, Clearwater
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We at Life Storage want to maintain the best storage facilities in Clearwater, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Clearwater (#273)
4.85 out of 5
based on 78 of our most recent Reviews
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- Arlene from Tarpon Springs, FL
5.0 out of 5
"The area is very clean and secure. The attendant is always available during office hours to assist if needed with opening your overhead. Thanks again for being a nice place for storage."
February 16, 2019
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- Kim from Safety Harbor, FL
5.0 out of 5
"When I moved from my apartment I could not take my furniture with me. I was hoping to find a storage facility near me and at a good cost. Life storage had the perfect size and a reasonable price. The people that helped me rent the storage room were helpful and very nice they even helped me out with a lock. After many years I was finally able to get rid of most of the furniture in the locker all but the couch. The people at Life storage were nice enough to get rid of it for me. It was a nice couch but even goodwill left it behind. Very pleased with my experience with life storage!!!!"
January 23, 2019
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- Arlene from Clearwater, FL
4.8 out of 5
"It was a good experience with Jamie (who I had contact with twice). Very knowledgeable and great customer service. I also dealt with Frank (on the phone) and 'ditto' with him.
Thank you."
January 16, 2019
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- Hannah from Clearwater, FL
5.0 out of 5
"Pleasantly surprised throughout the whole experience. Staff and facility exceeded expectations."
November 23, 2018
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5.0 out of 5
"I’ve used many different storage facilities and this facility was by far the best. The facility is neat and clean...and the staff is great. I’ll be back!!"
May 23, 2018
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4.8 out of 5
"The facility is always extremely clean, access to all storage units is better than the others, there is enough room to pass through when others are in their unit. It is safe and secure. Always neat and clean."
April 29, 2018
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5.0 out of 5
"Laity is always willing to be of assistance. You should be happy to have looking after your store"
April 24, 2018
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- Steve from Safety Harbor, FL
5.0 out of 5
"I left in December and wanted to give Frank a high mark but could not do it online because my account closed the day I left.
Frank, you did a great job !"
January 24, 2018
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- Tammy from Saint Petersburg, FL
4.9 out of 5
"Every was a Breeze and easy to to do, I started with the reservation online so that really cut the time down when I went into the property. I Thank the gentlemen for all of his help he was great, By the way his name was Frank at the Clearwater,Fla. location off of McMullen Booth Rd. He gets 5 STARS from me. "
January 24, 2018
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- Whitney from Clearwater, FL
5.0 out of 5
"Frank was excellent and I really appreciate great customer service. Thank you "
November 17, 2017
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- Jasmine from Safety Harbor, FL
5.0 out of 5
"Amazing staff at this location, always ready to help and with a smile. Hands down a fantastic experience from start to finish."
October 23, 2017
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4.8 out of 5
"Frank and Glen were great! Really outstanding service from these two men. They were efficient, professional, kind, and helpful. "
July 23, 2017
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- Louise from Safety harbor, FL
4.9 out of 5
"Glenn was great. Even called me because I dropped my key at the facility and he said he would keep it in my file. "
June 29, 2017
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- Kristen from Safety Harbor, FL
5.0 out of 5
"Frank was amazing. Understanding, friendly and helpful. "
May 24, 2017
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- Terry from Clearwater, FL
5.0 out of 5
"The access to the moving van is a great perk. I used it multiple times."
March 23, 2017
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- Thomas from Safety Harbor, FL
5.0 out of 5
"Have 4 units there - great staff and very accomodating"
March 03, 2017
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4.2 out of 5
"I have had my household items for the past 13 years, and over all pretty satisfied with your services."
March 01, 2017
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5.0 out of 5
"I have used this storage before. They are always Courteous. I will always use them and recommend them to others. I was asked for sale items, sold lock, asked about boxes or any other needs. Frank the manager is very good at what he does. Has always treated me well. Very good experience and excellent customer service."
February 03, 2017
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- Page from Safety Harbor, FL
5.0 out of 5
"I have rented here for many years and the office staff has always been very helpful. "
January 05, 2017
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- Meloney from Clearwater, FL
5.0 out of 5
"I love the representative at my storage location. They really make me feel comfortable and are always willing to help."
November 30, 2016
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5.0 out of 5
"I think longer term customers should be offered some discount."
October 24, 2016
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- Crystal from Safety Harbor, FL
4.5 out of 5
"everything was explained to me and there was a discount on the 2nd month's rent"
October 24, 2016
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- Marcy from Clearwater, FL
5.0 out of 5
"When I came in the cleanliness of the buildings is what impressed me. I wanted a specific unit, however, the computer system was down. The employee told me she would call me and let me know if that unit was available. I never received a call so had to come in the following day to rent the unit. The day I left the employee did not complete an inspection of my unit...this made me feel uneasy. Inspections should be done when you leave and employee should sign off on the completed paperwork. All in all, I was happy with this storage facility and will consider it for my future needs and that of my friends also."
July 12, 2016
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- Todd from Safety Harbor, FL
5.0 out of 5
"Professional operation compared to previous experience at a privately owned local competitor"
June 27, 2016
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- Joe from Safety Harbor, FL
4.0 out of 5
"A little expensive, but not outrageous. The people working there were nice and helpful."
May 18, 2016
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- Henning from Clearwater Beach, FL
5.0 out of 5
"I'm very satisfied and I received excellent service. I would definitely use you again when needed. "
March 24, 2016
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- Marion from Clearwater, FL
5.0 out of 5
"When checking out the office staff did everything possible to help us. Very impressed with the kindness and knowledge of the staff. "
March 24, 2016
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- Elaine from Clearwater, FL
5.0 out of 5
"I have always used Uncle Bob's [Life Storage] whenever I have lived in this area because I appreciate your company and if I ever need to store anything again you are who I will choose. Thank you!"
March 23, 2016
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- Annette from safety Harbor, FL
5.0 out of 5
"It's only been a few weeks and so far service has been excellent. "
December 24, 2015
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- Scott from Clearwater, FL
5.0 out of 5
"Everything was up to what I expected. Also, it is a great courtesy to be able to use "Uncle Bob's [Life Storage]" van, one time, free of charge (other than insurance).
I appreciate the professionalism. "
December 24, 2015
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4.3 out of 5
"Nice people, felt like our belongings were secure and dry. I have high expectations and they were met by Uncle Bob's [Life Storage]."
December 23, 2015
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- Debbie from Palm Harbor, FL
4.2 out of 5
"The office and grounds were very clean and organized and everyone was friendly and helpful."
October 26, 2015
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- Barry from Clearwater, FL
5.0 out of 5
"Great staff and always willing to help with any questions."
October 23, 2015
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5.0 out of 5
"I was looking a storage for my motorcycle and you guys were the best rates wit available storage near home."
October 18, 2015
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5.0 out of 5
"I always felt safe going there in the evenings. I was there 12 yr. and always treated respectfully. Well managed facility."
September 23, 2015
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- Thomas from Clearwater, FL
5.0 out of 5
"I was disappointedd with amount of fines when I was late..."
August 27, 2015
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- Tom from Safety Harbor, FL
5.0 out of 5
"Frank is such a kind sweet person, I recommend Uncle Bob [Life Storage] storage to all my friends that need storage."
August 27, 2015
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- Chris from Safety Harbor, FL
5.0 out of 5
"Uncle Bob's is by far the best storage available. I have used other companies before but quickly realized not any of them measured up the expectations they had promised. Uncle Bobs employees treat me like family and I cant be any more thankful for their service."
August 24, 2015
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- Staci from Safety Harbor, FL
5.0 out of 5
"Uncle Bob's [Life Storage] (The Manager, Frank) was very helpful and understanding when we became behind in our payment. He worked with us to get caught up and was always very professional."
July 28, 2015
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5.0 out of 5
"I was very happy and surprised to see how clean and cool the storage building is !! Thank you both for being so professional and attentive. I will recommend to everyone !!! T Davies"
June 22, 2015
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5.0 out of 5
"The person that did my check in was extradinary professional and nice.
I would hire him for my business.
You should give him a pay raise because he will get stolen from you."
May 27, 2015
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- Phil from Safety Harbor, FL
5.0 out of 5
"Frank was very helpful and moved through the process quickly, even when I had questions."
May 26, 2015
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- John from Port Richey, FL
5.0 out of 5
"Everything was made simple and the price was low and the storage unit was the perfect size for what I needed."
May 26, 2015
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- William from Palm Harbor, FL
5.0 out of 5
"I had my things in storage for two years and had three units
I was very pleased with the service and the experience"
May 23, 2015
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- Kelli from Safety Harbor, FL
5.0 out of 5
"You're always kind and polite, even when I was late with payment. That's true kindness and customer service! I work for a moving and storage company, yet I use Uncle Bobs [Life Storage]! Thank you!"
April 27, 2015
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5.0 out of 5
"very helpful.had banking problems moving and they were had great patience with me.ty"
April 27, 2015
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- Elena from Safety Harbor, FL
5.0 out of 5
"I will definate recommend Uncle Bob's to friends. Always neat clean and friendly .
"
April 23, 2015
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5.0 out of 5
"I enjoyed talking to the associate since we are new to the area"
March 27, 2015
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5.0 out of 5
"Our realtor reccomended you but we had no idea if you were reliable and customer friendly but you definitely are!"
December 30, 2014
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- Mike from Safety Harbor, FL
4.1 out of 5
"Had to wait along time, for service. Finally the maintenance person was very helpful..."
November 26, 2014
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3.4 out of 5
"Extremely clean facility, climate controlled and patrolled by employees regularly to check for any breach of security."
October 29, 2014
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- Chantelle from Clearwater, FL
5.0 out of 5
"I've never had a storage unit before but I was glad I chose you. Frank was very nice and helpful and made the process very easy! "
October 04, 2014
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4.1 out of 5
"A little on the expensive side and lack of 24 access is disappointing, but overall pleased."
August 04, 2014
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- Nicholas from Safety Harbor, FL
5.0 out of 5
"the gentleman who helped me set up my account at the store, and showed me over to my unit - I think his name was Gary - he was really nice and courteous, professional, and most importantly honest. he didn't try to sell me anything I didn't need. i'm only going to need my unit another couple months but i'd DEFINITELY recommend uncle bob's storage to anyone."
July 29, 2014
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- Joseph from Clearwater, FL
4.2 out of 5
"I have been treated great until I'm in the unit and stuck in a jam.
I was promised a free truck that was actually 19.95 and lock which I did get but the biggest issue was that i was promised 1/2 the first months rent after I moved in and have requested to pay twice now and promised a call back to resolve the issue with no response !!!
"
July 04, 2014
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4.8 out of 5
"Frank, the manager, is a great guy and goes the extra step to deliver great customer service. He makes a difference. "
July 01, 2014
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- Blake from Clearwater, FL
5.0 out of 5
"I've now dealt with Rick at the Drew Street location, Glen, Frank, and Dana at our location, and a couple of people down I-19 past Ulmerton who unfortunately had to deal with me at my most miserable.
We had an awful experience with our movers--truly terrible. And the entire time, the Uncle Bob's staff did everything they could to help us. They bent over backwards to accommodate our needs and I can't say enough about my positive experiences with the staff at all three locations, except to say that the fact that I know most of the by name should tell you how much of an impression they made on me. Whatever you do, keep up this amazing level of hiring quality people and providing such great facilities and service. You are amazing."
June 27, 2014
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- Douglas from Clearwater, FL
5.0 out of 5
"Why! will strongly recommend Uncle Bob's [Life Storage] , the cleanest and friendly place."
June 27, 2014
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- Kris from Fort Lauderdale, FL
5.0 out of 5
"I was there a long time and it meant a lot to me not have to worry about my belongings. Thank you, Kris"
June 23, 2014
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- Frank from Safety Harbor, FL
5.0 out of 5
"The gentleman who helped me move out was exceptionally helpful...think his name was Frank. Overall we were very satisfied w/ Uncle Bob's and would come back if we move back to the area."
June 23, 2014
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5.0 out of 5
"I have rented storage spaces in the past and found the experience with you to be so far above the expectations I had from the company that starts with a U and the one that starts with a P. Both of those were just barely acceptable in some ways and below what I needed them to be in so many other areas. "
April 24, 2014
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- Jennifer from Tallahassee, FL
4.7 out of 5
"The few times I have ever needed anything everyone I have dealt with had been so kind! "
April 24, 2014
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- Karen from Safety Harbor, FL
5.0 out of 5
"I really felt like I received personalized service. Great job!"
April 23, 2014
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- Delvie from Louisville, KY
5.0 out of 5
"the best of all that I have done business with in last 20 years.. thanks"
April 05, 2014
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- Elizabeth from Safety Harbor, FL
5.0 out of 5
"The business is run by a woman,and I was taken care of by a woman(Margaret/mgr.). The hours are very convenient and my space is very near the entrance."
March 26, 2014
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- Paul from Safety Harbor, FL
5.0 out of 5
"Very pleased with the service. Will continue to use this company and recommend it to others"
March 26, 2014
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- Jillian from Safety Harbor, FL
4.1 out of 5
"The lady who helped me sign for my storage space was not very friendly. She did an acceptable job but I wasn't blown away by her kindness by any means. Not a bad person, just not enthusiastic or really that nice."
March 13, 2014
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- Kathleen from Safety Harbor, FL
5.0 out of 5
"Why - I was unsure of my plans until nearly the last minute and the staff was extremely gracious in accomodating my requests and change of plans, etc. It definitely took the stress out of my moving experience. The free truck rental was a huge bonus."
March 12, 2014
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- Michael from Clearwater, FL
5.0 out of 5
"I've had storage units before and this is the best by far. Thanks!"
March 04, 2014
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- Denise from Safety Harbor, FL
5.0 out of 5
"The folks are awesome!! A big help with getting me setup with 2 units. The place is always clean and neat."
March 02, 2014
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- Franke from Pensacola, FL
4.9 out of 5
"I have an outside unit, the weather stripping on the bottom of the door is shot. When you clean the area with a blower a lot of that debris ends up in my unit. I keep a broom in the unit just so I can sweep it out."
March 01, 2014
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- Marlane from Clearwater, FL
4.4 out of 5
"There is no litter anywhere. Moving devices (carts and dollies) are always available. The area feels very safe."
March 01, 2014
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- Daryl from Clearwater, FL
5.0 out of 5
"The management was exceptional and always willing to listen and help when needed, one of the best places I've ever had the pleasure of dealing with, Christine at the McMullen Booth office is the best."
January 23, 2014
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- Suzanne from Safety Harbor, FL
5.0 out of 5
"When I vacated my unit the check for the next month had already been issued by BankAmerica.
I made a call to your office and Van told me he would be on the lookout for it.
I told him to destroy it but he went one better and mailed it back to me.
That's EXCELLENT service!!"
December 23, 2013
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- Stephanie from Palm Harbor, FL
4.6 out of 5
"Everything was great, but I was more than a little disappointed when I found out that you don't prorate a refund for the month when I closed the unit. I feel that if I have to pay a prorated fee in, I should get one when I leave. "
November 26, 2013
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- Kimberly from Clearwater, FL
5.0 out of 5
"Was pleased property was so clean and well maintained. An overall great experience, even when we had to change unit due to increased size needs."
November 25, 2013
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- Kendra from Carrollton, TX
5.0 out of 5
"Everyone seems to enjoy their positions with Uncle Bob's and they seem to take pride in making things easy for the customers."
October 18, 2013
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- Dominick from Clearwater, FL
5.0 out of 5
"I am more than satisfied. The monthly fee is well spent. Thank you."
October 16, 2013
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