Customer Reviews - Life Storage #281, Stamford
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We at Life Storage want to maintain the best storage facilities in Stamford, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Stamford (#281)
4.87 out of 5
based on 25 of our most recent Reviews
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5.0 out of 5
"I just want you to know what a fabulous job Patty does at your Hope Street location ! I have dealt with her for many years and am always impressed by her . I would probably go somewhere else if she left ! You are lucky to have such a wonderful employee."
November 20, 2018
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- Josue from Germantown, MD
5.0 out of 5
"I cannot remember the lady's name but her manager was Tiffany - she was extremely helpful and kind. She was professional and courteous and knowledgeable. Please give her a raise!"
September 27, 2018
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4.8 out of 5
"My expectations were met and I am glad to have chosen your storage company. Thank you !"
March 26, 2018
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5.0 out of 5
"Patti is AWESOME - always pleasant and willing to help. Definitely goes the extra mile ALL the time. "
January 26, 2018
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5.0 out of 5
"Totally satisfied with the courteous, professional and knowledgeable two ladies that helped me and made me feel very comfortable with the transaction! I would highly recommend using this facility and its wonderful staff!!! "
January 10, 2018
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5.0 out of 5
"Patty at the Hope Street branch in Stamford was a pleasure to deal with all these years. She was super helpful and friendly. You need more employees like her. She made my experience great. "
November 24, 2017
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- Claudia from New York, NY
5.0 out of 5
"Everyone was courteous and helpful and we had a very good experience storing our valuables. I never had a worry. Thank you!"
September 25, 2017
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4.8 out of 5
"Patti was extremely helpful and knowledgeable. I wanted to rent a second unit, and she went through my options and found the perfect unit for my needs. Very satisfied."
May 17, 2017
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- Guy-Michael from Stamford, CT
5.0 out of 5
"I'm absolutely thrilled to have switched to LifeStorage from my previous storage provider {CubeSmart} locally here in Stamford. LS offers a far better storage option on many levels, and I look forward to being a customer from here on out. Patti and her staff are awesome!"
April 05, 2017
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- Christina from Stamford, CT
5.0 out of 5
"I don't yet have an impression of your company however I've been storing at this location for 13 years, with various owners. Throughout this period the one constant has been Patti, your sales representative.
Patti runs the facility as though it were her own. She's not only professional but very customer service focused. I recently needed to move into a larger unit. Patti helped me find the right unit for my needs and even assisted me on the day of my move by pushing one of my trolleys so that I didn't need to make two trips.
There are several storage options in Stamford but I'll remain loyal to this one because of the outstanding service and support that Patti provides."
March 03, 2017
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- Richard from Sanibel Island, FL
5.0 out of 5
"Pattie is the greatest help in the world. I wish she worked everywhere. Without her I would be lost and have lost a lot of money and time not to mention effort. THANK YOU PATTIE!!!!"
May 16, 2016
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- Barbara from Stamford, CT
4.8 out of 5
"You met my expectations, and I was impressed by the cleanliness of the storage areas."
March 25, 2016
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4.7 out of 5
"I'm always greeted promptly when I go to the office. Most of the time I'm there only to go to my unit, and often at times when the office is closed. "
February 25, 2016
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- Stephen from New Canaan, CT
5.0 out of 5
"Facility was always clean and well-kept. Never any issues."
September 23, 2015
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5.0 out of 5
"I was pleasantly surprised at the overall professionalism."
June 01, 2015
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- Johnnie from Stamford, CT
5.0 out of 5
"Patti and her colleague were terrific - good ambassadors for Uncle Bob's [Life Storage]. BTW the employees at eh other Bob's where I picked up the truck were also very friendly and helpful - a good group.
Thanks."
May 23, 2015
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- Emanuel from Overland Park, KS
5.0 out of 5
"Made me feel like I was part of the "family". Keep up the good work."
January 15, 2015
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4.8 out of 5
"Did not expect such a high level of professionalism for some reason, our first experience with storage and I expected less I suppose. Pleasantly surprised, very well run!"
December 29, 2014
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5.0 out of 5
"not really you have it all covered it's a great for storage"
August 26, 2014
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- Cynthia from Old Greenwich, CT
4.7 out of 5
"It would be nice to see Bob's open to storage renters until 10pm.
That extra hour would help accommodate moving needs for clients not to run into getting stuck after the hour of 9pm.
Overall I am very happy and would highly recommend Bob's."
August 26, 2014
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- Danielle from Stamford, CT
4.6 out of 5
"The manager, Patty, is top notch and runs a tight ship. Whenever she is there I am greeted and always have questions answered."
August 25, 2014
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4.2 out of 5
"I love the fact that the storage facility is clean and very convenient, But the storage price is to high and I will either be finding another storage facility or down sizing. I haven't made that decision yet. the 8 dollar sales tax is ridiculous."
August 04, 2014
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- Valerie from Stamford, CT
4.9 out of 5
"it turned out to be a much less stressful and much more pleasant meeting than i had expected ."
June 05, 2014
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- Camille from Stamford, CT
4.4 out of 5
"I always feel very safe when I go there, even when there is no one in the office."
February 27, 2014
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5.0 out of 5
"I was impressed with the cleanliness and climate control of the storage unit I used. I would certainly use your services again and would recommend to my friends. "
December 02, 2013
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