Old Saybrook Self Storage at 47 Spencer Plains Rd

Very helpful, polite, knowledgeable and a pleasure to deal with.

Location was clean and convenient. Shana was friendly and professional when booking and made the whole process effortless.

Life Storage offers an outstanding storage experience, with clean and well-maintained facilities. Manager Shana is professional, thorough, kind, and incredibly helpful. Highly recommend for anyone in need of storage solutions.

The woman in the office was very friendly and professional. Cute little dog

It was quick and easy establishing a new rental unit online. The facility is in a great location, is easily accessible, and is very clean.

The place is very comfortable, clean, with very good customer service from Mrs. Shana Solek.

Asistencia buena y rápida

Just moved in and absolutely love the storage space. Super easy access. Shana was great in helping me get setup and making herself available with any issues moving forward.

Over the many years I have utilized the storage facilities at Life Storage, I have had the continuous pleasure of working with their manager. Each interaction has consistently reinforced my decision to remain a loyal customer, thanks to her exceptional dedication and service. From the outset, her warm welcome and eagerness to assist have been constant. She possesses a deep understanding of the intricacies of storage needs, which she pairs with a patient, professional demeanor. Throughout the years, she has adeptly guided me through various options, always with a keen eye on optimizing my experience and ensuring my satisfaction. Her knowledgeability is matched by an unwavering commitment to customer service. She has repeatedly gone above and beyond to accommodate my evolving storage requirements, offering invaluable advice on maximizing space and securing the best possible solutions for my needs. The facility’s cleanliness, maintenance, and security are a testament to her leadership and meticulous attention to detail. It’s evident she takes immense pride in her work, fostering a safe and inviting environment that speaks volumes about her dedication to excellence. In today’s fast-paced world, finding someone who genuinely cares about their customers’ experiences is rare. My long-term relationship with her has been built on a foundation of trust, reliability, and outstanding service, making every visit a reminder of why I continue to choose Life Storage. I wholeheartedly recommend the manager at Life Storage for anyone in need of storage solutions. Her professionalism, expertise, and kindness have not only earned my repeated business over the years but have also deeply impressed me. With her at the helm, you can rest assured that you’re in the very best of hands.

Shana was professional, friendly, and extremely helpful. She welcomed us at the front door and guided us through the entire paperwork and move in process. I am so happy with the decision to do business at this facility!