Storage Units near New Haven in Hamden, CT 06514

"Very, very pleased with Mr. Shah's customer service and we highly recommend using them for storage! We will continue to use Life Storage Hamden for our next 4 years!"

"Fast and easy service. Staff was friendly and knowledgeable."

"These guys or I'm sorry ladies at this company have the absolute best customer service skills I have ever experienced ANYWHERE!!! I would recommend them to everyone!!!!"

"Very helpful and always with a smile"

"Great customer service! Thank you"

"Don't store here! There are plenty of other storage options out there - with much friendlier and kinder customer service. The impression I get from Life Storage is that they just want to take customers' money. Case in point: I have had a storage unit at this place for over a decade and for over a decade have been in good standing on monthly payments. This month I was 2 days late (after grace period) because my bank was late getting their check out. I got a call from the manager who told me a 20% late fee was imposed, even though they had my check in hand! Even worse, when I asked whether the late fee could be waived given that they had my check, he still said no. I find this to be a terrible business practice, especially during a pandemic where families all over the country are struggling financially and where even many landlords and cerdit card companies are practicing more forebearance: waiving late fees and working with people who are stuggling financially, especially those with long histories of good standing and timely payment. LifeStorage gets 1000 points for milking customers, but zero for empathy or good business practice. Now I am mostly focused on moving my stuff out so I make sure not to give any more $$ to this company. Penny wise, pound foolish, Life Storage, you just lost a reliable long-term customer."

"Great people"

"I love the fact that they work with you on late Payments they also provide great service."

"The hours are horrible. If u need to access your unit before or after work Forget about it! Maybe the hours are terrible because the outer door locks with a key vs keypad that allows access without relying on staff."

"Helpful and friendly staff."

"I held an account with this company for over a year. Great people to work with, very nice and respectful. Great communication with the customers, any changes were communicated in advance, prices are affordable as well. Overall, great experience, I will definitely recommend this company."

"Great place to store things."

"I had a great experience at Life Storage on Dixwell avenue they made my whole day!! As a college student that was uprooted by the pandemic and needed a place to store my things, Life Storage, especially Fozia, understood my feelings and made sure that my items were safe. They went above and beyond for me. I will always recommend Life Storage in Hamden."

"Great customer service and affordable."

"Good for the price and for what I was putting in it, unit is clean, a little spooky where my unit is so I suggest getting a unit closer to the front of the building where it seems newer. Staff was helpful"

"I'm not happy with the hours. They close at 6pm during the week and 4pm on Sundays. These places should be 24 hours and the advertisement is misleading because they have a mandatory $12 fee no matter what unit you rent. The lowest price unit is so bad it's embarrassing that a business would offer something like that. I would not put anything I value in that unit. I'm concerned about the flimsy locking mechanism on the storage units. Seriously they can be popped with a #2 pencil. The carts are so hard to push. They are slightly above unusable. I'm leaving after my month is over. 2 stars because the staff is nice and they will work with you if you have a problem with the unit."

"Inconvenient hours. Entrance door was locked 30 minutes before closing. Spent 20 minutes asking them to open it. Manager Bobby was rude and dismissive. Finally opened the door at 3:55pm."

"Fozia was super helpful and super polite. I'm a happy customer"

"Very good customer service. Friendly staff. Fozia made sure i knew that my payment was overdue so i could avoid a late fee. Will use this facility for storage in the future!"

"Bobby and His wife operate this facility and couldn’t be more helpful. Great location, great pricing and great service"

"super friendly and safe! See Fozia if you have any problems - she is AMAZING!! What a nice friendly welcome she gave me when she found out I was moving to the area!"

"Very Convenient, Clean and easy to work with the office manager."

"The staff were always friendly, helpful and courteous. There were other storage facilities that were closer to us, but we chose this facility because of the reviews. I'm glad we did. If we need storage again in that area, we will definitely use Life Storage again."

"Fozia is very friendly and helpful."

"This was the second time we used this Life Storage to store my daughter's college essentials for the summer. The staff was very friendly each time, for both checking in and checking out. The rental process is easy. The storage is clean for the price. They have storage needs available for purchase, including locks and boxes if needed. It isn't climate controlled and it is not as clean as some other places, but at half the cost, I was very pleased with it."

"Fozia was very helpful patient kind and amazing in showing me all that was available to my organization'. Her spirit made it easy for me to sign and feel safe"

"We FedEx'd large boxes and luggage pieces from California to this LifeStorage location (1315 Dixwell Ave) a few months ahead of our move. The staff here was extremely nice and still run it with a family-owned feel. They so kindly received all our packages (some of them piecemeal), and stored them inside for us and locked the unit, which was incredibly kind of them as it is not there obligation. Mrs. Fozia Shah is amazing, and was so kind and helpful when we finally moved here and helped us collect our items. We highly recommend this storage space and everyone who works here."

"Bobby is always so friendly and helpful!"

"Amazing employees in the front office!! They make sure to keep the customer up to date on all on changes and are amazing quick with removing the lock if you Miss a payment!! I would recommend this establishment to any of my friends, actually I have!!"

"Bobby was a great man to work with. He helped me out the best he can. Definitely would recommend!"

"Fozia and Bobby are very friendly ! I will never go anywhere else, great customer service, prices, and clean units ! 10/10"

"Fozia was incredibly helpful! Super quick and easy!"

"Great place great customer service"

"Amazing service and wonderful people working here. I am very pleased with this business.👍😁"

"Great human beings running the place!"

"Accessible, very great service"

"Great people Bobby and Fozie. Honest and loving!!"

"Wonderful customer service. Very friendly and helpful!!"

"I'm a longtime customer, and Bobby and Fozia have been great to deal with."

"Friendly staff and good looking facility. Really affordable too"

"Great service! Very helpful employee went above and beyond to show us around to make sure we got the storage unit we REALLY needed and not necessarily the biggest and more expensive. That meant a lot to us."

"Of the three other self storage location in Hamden, this was the best. Manager was friendly and helpfull in setting up an arrangement to rent a 10 X10 unit. It was also the least expensive of the three other self storage outfits. We are down-sizing & selling our house and moving into a condo."

"I've used Life Storage to keep off-season stuff for years.  Management is unfailingly personable and highly responsive in my experience.  Life Storage is not the newest place on the block, but most likely the best value.  Gets my five stars!"

"Very well-managed place... Highly recommended!"

"Bobby and Fozia have always been a pleasure to work with. They have always been courteous and respectful."

"Great pricing and area. Bobby was very helpful for my moving experience. Sure to rent again if needed."

"Excellent service"

"Yup... Love it."

"Wonderful facility! Great staff!!"

"Fozia is very helpful. Well organized storage and great service."

"Great place, great service, nice people, clean, totally recommend =M=M=M"

"My experience with Life Storage on Dixwell Avenue, Hamden CT was a very pleasant one.  Starting from the very beginning when Mohammed signed me up and provided all the details I needed to know about the storage facility.  The easy access to the storage, all the way to the end (as I no longer need a storage facility) when he assisted me with a couple of items I was not able to move by myself.  That is excellent customer service!!! At check out time I worked with Fozia and she was very thorough and helpful.  She too provided excellent customer service!!! I would absolutely recommend this storage location. Thank you for your friendly and professional service. Linda"

"Highly recommended by family members."

"Very pleased with life Storages. I highly recommend this place...great staff and storage facilities ."

"Great customer service! Fozia was very friendly, helpful, and knowledgeable throughout the entire process."

"The place is easy to access, although the aisles can be a bit bumpy. Prepare to have 2 guys if you are going to roll anything heavy around."

"I stored with them for years. Price is the best. Service is excellent. Go with these people."

"We are happy with your services. Pricing is much better than other facilities too!"

"The staff was great and I would do business with them again"

"Awesome People! Love Fozia & Bobby!"

"Very accommodating and polite!!"

"Can't really comment now I just started using them for storage"

"Very wonderful Fozia and Bob!!"

"Great service!!! Friendly people. Will definitely recommend!"

"Great experience from start to finish. The reservation line took the time to find specifically what we were needing(which was not just a standard small unit). Then meeting Bobby after his kind follow up call was such a pleasure. He too took extra time to meet our needs. He even made phone calls on our behalf. We never felt pressured or rushed, just well cared for. The first month free offer had none of the hidden fees other storage rental companies use to inflate the free months dues. We feel safe entrusting of belongings to Life Storage with there clean, gated and well secured facility. Check them out for yourself before wasting your valuable time. It will be worth it!"

"Friendly, friendly and helpful. Wife and I are customers for life!"

"Well organised and reasonable rent. Keep it up. Great work"

"Very good customer service!"

"Everything was great"

"I was a renter here for four years. Went to pick up some items from my unit only to find mold on nearly everything! My unit was in the basement and there is only one visible dehumidifier going down there (though I was told there are 3). My mattress, dresser, carpet, desk chair and more are all ruined beyond saving. Talked to the manager and since I didnt get insurance there is nothing they can do. That's on me but there was no sympathy or surprise from the manager and clearly they have no intention of changing things for the other poor renters who are bound to meet a similar fate. I moved out immediately and at least they said they would handle anything I left behind due to mold. Maybe things are better on the ground floor but absolutely avoid the basement at all costs."

"Very nice people and reasonable prices. I would definitely recommend!"

"Nice location & great service! Everybody should come!"

"Overpriced units"

"Fantastic customer service! Mohammed was very helpful! The lock was expensive though."

"No complications at all."

"Amazing experience! The people here are so friendly and nice."

"Bobby and Aqib are so great and helpful! I am a college student who used the unit to store dorm things and they were always helpful moving things in and out. They are awesome!"

"Excellent service"

"Great customer service friendly and helpful"

"I have been storing with Life Storage (formerly Dixwell Storage) for approximately 5 years. The staff is courteous and helpful on the phone and in person. I have never had an issue with my storage unit being broken into, vandalized, flooded, etc. I have been pleased with the service. My only qualm is the rate increase and late fee imposition and increase since the original company has come to be known as Life Storage. I would recommend this business for both your short term and long term storage needs."

"Keep up the excellent job"

"Great people to work with. Honest, friendly, responsive. Thank you for helping me with everything."

"I've been using this facility for a few months and have been very happy with them. Kudos to the manager Bobby who is excellent with customer service, from the sign up process to answering questions via email. There was one night I had to access my unit and couldn't arrive until just after they closed, and when I phoned to say I was almost there he very kindly waited for me. The facility is clean and the prices are good."

"I've been using this facility for a few months and have been very happy with them. Kudos to the manager Bobby who is excellent with customer service, from the sign up process to answering questions via email. There was one night I had to access my unit and couldn't arrive until just after they closed, and when I phoned to say I was almost there he very kindly waited for me. The facility is clean and the prices are good."

"Quick and easy. Very helpful"

"Great service! Staff is very helpful!"

"The staff at Life Storage are incredibly helpful and responsive! Just the other day I was running late to deposit some items in my storage unit, and they kept the building open 10 minutes after closing to accommodate me!"

"Upon learning some furniture would not fit into the new apartment in the middle of the move, we contacted Life Storage. Within three hours, I had keys to a large unit that comfortably fit all of my surplus stuff. The staff was so understanding and acted quickly so that we could redirect movers. The unit itself is accessible and very affordable. Thanks so much to the team at Life Storage!"

"Bobby is so nice and helpful. Made this whole moving process so much more pleasant!"

"Bobby and his staff at Life Storage have always provided excellent service. They are very friendly and helpful, and make storage convenient. They are my go-to for summer storage!"

"Twice in a pinch I was able to use life storage! The best part is its pretty affordable compared to everything around it! The staff is great and knowledgeable. This is just one load of donations."

"Bobby is a pleasure to work with. We have been coming back to him every summer and his facility is clean, safe and effecient. Quick access and wonderful management. (I'm secretly glad more college students don't know about this =�). Thank you!"

"We have used this facility twice. Once to renovate and once to move. Both times the owners have been friendly and responsive to all of our needs. If you are storing something that you do not need all hours access to this facility is affordable and accommodating."

"Place is the bomb Roberta the Manager is very nice"

"The service is amazing! Bobby is such a kind man who takes pride in his work and his facility. I definitely recommend Life Storage in Hamden to any nearby college students who need storage for the summer! I will continue to use Life Storage in Hamden until I graduate."

"Customer service was always great and helpful to me. Thank you!"

"I love this place.  The people who work here treat customers as human beings with courtesy and friendliness. I have used this facility continuously now for about 25 years. I lived in the same neighborhood as L.S. and even though I moved to a different city I still use the same L.S. to store my stuff. Compared to other storage places, you get a much larger room for a cheaper price. Deborah A."

"excellent service bobby shaw was amazing and very helpful"

"Great staff...very welcoming..speedy service and helpful"

"Cheapest storage unit in CT, only downside is it's freezing inside"