A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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We at Life Storage want to maintain the best storage facilities in Hamden, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Fozia attended me today for my storage unit she showed me around and made sure I was satisfied before I made my purchase she was very pleasant and kindly patient will highly recommend if you need a quick stop and reasonable price."
"BWE ARE -- This place is the worst! We have had a storage unit there for years, but ever since Life Storage took over customer service has been atrocious. The nice folks in the office are powerless to make anything right and neither they nor the customers are permitted to communicate with the folks at corporate headquarters. So, when a leaking roof damaged or destroyed mamy of our belingings nobody with any authority could even talk with us --- let alone take responsibility. Also, when ourcredit card was hacked and our aautomatic payments were briefly interrupted they charged $34 as a late fee. After paying promptly for 10+ years, nobody at the onsite office could help and neither they nor we are able to speak with (or exchange messages) with anybody with any authority The attitude of the corporate overlords is "screw the customer!" Prices rose over 40% when this company bought out the local self storage business and since then zero customer service. There's a fee for paying online. There's an extra fee if you pay by phone. There are hidden extra fees for everything. Why? Because the company knows it can get away with it. Calls and messages to anybody with authority to do anything.are never returned. This business is the absolute worst. Beware!!!"
"Fozia and Bobby are lovely, very The facility is clean and very secure. There are some renovations happening and it looks like the place will be even nicer. Highly recommend!"
"Fozia was very polite and made my experience very easy. She was able to answer all my questions easily and she was very knowledgeable about the facility and website."
"Bobby went above and beyond for us! We were moving my parents out of their house of 50 years and Bobby stayed late for us and helped us and our moving crew. He was generous and warm. Highly recommend Life Storage Hamden for service with smile!"
"Fozia was amazing, smart and very helpful!!! She knows what she is doing and very patient and kind. I recommend this place if you need to store stuff…very big building with spacious units."
"Booked on the phone with a customer service agent, but Fozia made the move-in smooth! My trailer was a bit oversized, but she and the manager helped me make it work.
Thanks again!"
"The place is extremely hot so hot I sweat while trying to get my belongings out. I worry that with all the extreme heat will this damage my electronics. Also they force you to buy the fake insurance that doesn't cover anything you put in storage. They basically stealing from the customer. When you force them to buy fake insurance. They say you can use your own insurance. I really don't like that I'm forced to buy bogus insurance. The office is nice and cool but the storage area is hotter than fish grease"
"Life Storage on Hamden is a great facility. The staff was very helpful, cheerful, and insightful when I purchased a space. They were also great in letting me borrow a small tool that I forgot to carry with me when I was moving all of my stuff. Highly recommend this place for anyone who is in need of a good deal and safe space for their belongings."
"I stored my belongings at Life storage for about three months. Very affordable, very profession and I was very comfortable working along side this establishment. Thank you Fazia for your exceptional customer service! Anyone looking for storage go with Life Storage Hamden!"
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"I have had 2 very negative experiences with this agency in regards to payment for my clients. They speak very dismissively and seek resolutions that only benefit them. They do not communicate effectively when invoices are due nor do those invoices include the timing of late fees as in when those fees will be acquired. They do not allow clients into units unless full balance is paid off regardless if the error for the full balance being paid off is being made on their end and regardless if a partial payment is made. They are also extremely quick to put a person unit up for auction rather than work with the person or the person agency to pay off the balance due. Absolutely would not recommend."
"Have known the owner for quite a few years business-wise. Always pleasant, friendly, and accommodating. A few months back was the 1st time I ever needed a storage unit and decided to go see Bobby. The most amazing guy ever, not too mention the cleanest place you can ever ask for."
"The day manager called right after I rented a space for my Daughter and gave me his personal cell in case I needed anything. Very professional and much appreciated."
"Bobby and Fozia are AMAZING. They are both very kind and personable and will go above and beyond for their customers in order to provide the best experience with their company. The best storage facility in the area by far!"
"Excellent staff. Excellent care and attention to customers and contents of storage unit. Stayed after closing hours on multiple occasions to ensure my move in and out was complete. Safe storage facility with convenient hours of operation. Bobby Shah is legendary in customer service and a wonderful person all around!"
"I cannot recommend enough of this storage: great service at a reasonable price! The manager Bobby is really nice and professional.Once I didn't lock my unit properly, he contact me several times to make sure I have someone come over to relock it (I was abroad then). Definitely will come back in the future!"
"Fonzia , and Bobby compliment each other very well . They're professional attitudes in expediting there service is a ten out of ten... Thankyou have a great day...."
"Fozia was amazing with me. Very clear on everything including prices. Also I’m pregnant and she made sure I was comfortable at all times and gave my fresh water. I’m greatly appreciative to her customer service!"
"Just gave up our space after 4 years since our daughter just graduated and no longer need it. Bobby has been here every single time we’ve brought stuff in or taken stuff out of the storage and he was always very friendly and helpful."
"FOZIa AND BOBBY TREATED ME WELLL. MADE ME FEEL LIKe family I been dealing with them for ten years. They are awesome great service I would highly recommend!!!!"
"Very, very pleased with Mr. Shah's customer service and we highly recommend using them for storage! We will continue to use Life Storage Hamden for our next 4 years!"
"These guys or I'm sorry ladies at this company have the absolute best customer service skills I have ever experienced ANYWHERE!!! I would recommend them to everyone!!!!"
"Don't store here! There are plenty of other storage options out there - with much friendlier and kinder customer service. The impression I get from Life Storage is that they just want to take customers' money. Case in point: I have had a storage unit at this place for over a decade and for over a decade have been in good standing on monthly payments. This month I was 2 days late (after grace period) because my bank was late getting their check out. I got a call from the manager who told me a 20% late fee was imposed, even though they had my check in hand! Even worse, when I asked whether the late fee could be waived given that they had my check, he still said no. I find this to be a terrible business practice, especially during a pandemic where families all over the country are struggling financially and where even many landlords and cerdit card companies are practicing more forebearance: waiving late fees and working with people who are stuggling financially, especially those with long histories of good standing and timely payment. LifeStorage gets 1000 points for milking customers, but zero for empathy or good business practice. Now I am mostly focused on moving my stuff out so I make sure not to give any more $$ to this company. Penny wise, pound foolish, Life Storage, you just lost a reliable long-term customer."
"The hours are horrible. If u need to access your unit before or after work Forget about it! Maybe the hours are terrible because the outer door locks with a key vs keypad that allows access without relying on staff."
"I held an account with this company for over a year. Great people to work with, very nice and respectful. Great communication with the customers, any changes were communicated in advance, prices are affordable as well. Overall, great experience, I will definitely recommend this company."
"I had a great experience at Life Storage on Dixwell avenue they made my whole day!! As a college student that was uprooted by the pandemic and needed a place to store my things, Life Storage, especially Fozia, understood my feelings and made sure that my items were safe. They went above and beyond for me. I will always recommend Life Storage in Hamden."
"Good for the price and for what I was putting in it, unit is clean, a little spooky where my unit is so I suggest getting a unit closer to the front of the building where it seems newer. Staff was helpful"
"I'm not happy with the hours. They close at 6pm during the week and 4pm on Sundays. These places should be 24 hours and the advertisement is misleading because they have a mandatory $12 fee no matter what unit you rent. The lowest price unit is so bad it's embarrassing that a business would offer something like that. I would not put anything I value in that unit. I'm concerned about the flimsy locking mechanism on the storage units. Seriously they can be popped with a #2 pencil. The carts are so hard to push. They are slightly above unusable. I'm leaving after my month is over. 2 stars because the staff is nice and they will work with you if you have a problem with the unit."
"Inconvenient hours. Entrance door was locked 30 minutes before closing. Spent 20 minutes asking them to open it. Manager Bobby was rude and dismissive. Finally opened the door at 3:55pm."
"Very good customer service. Friendly staff. Fozia made sure i knew that my payment was overdue so i could avoid a late fee. Will use this facility for storage in the future!"
"super friendly and safe! See Fozia if you have any problems - she is AMAZING!! What a nice friendly welcome she gave me when she found out I was moving to the area!"
"The staff were always friendly, helpful and courteous. There were other storage facilities that were closer to us, but we chose this facility because of the reviews. I'm glad we did. If we need storage again in that area, we will definitely use Life Storage again."
"This was the second time we used this Life Storage to store my daughter's college essentials for the summer. The staff was very friendly each time, for both checking in and checking out. The rental process is easy. The storage is clean for the price. They have storage needs available for purchase, including locks and boxes if needed.
It isn't climate controlled and it is not as clean as some other places, but at half the cost, I was very pleased with it."
"Fozia was very helpful patient kind and amazing in showing me all that was available to my organization'. Her spirit made it easy for me to sign and feel safe"
"We FedEx'd large boxes and luggage pieces from California to this LifeStorage location (1315 Dixwell Ave) a few months ahead of our move. The staff here was extremely nice and still run it with a family-owned feel. They so kindly received all our packages (some of them piecemeal), and stored them inside for us and locked the unit, which was incredibly kind of them as it is not there obligation. Mrs. Fozia Shah is amazing, and was so kind and helpful when we finally moved here and helped us collect our items. We highly recommend this storage space and everyone who works here."
"Amazing employees in the front office!! They make sure to keep the customer up to date on all on changes and are amazing quick with removing the lock if you Miss a payment!! I would recommend this establishment to any of my friends, actually I have!!"
"Great service! Very helpful employee went above and beyond to show us around to make sure we got the storage unit we REALLY needed and not necessarily the biggest and more expensive. That meant a lot to us."
"Of the three other self storage location in Hamden, this was the best. Manager was friendly and helpfull in setting up an arrangement to rent a 10 X10 unit. It was also the least expensive of the three other self storage outfits. We are down-sizing & selling our house and moving into a condo."
"I've used Life Storage to keep off-season stuff for years. Management is unfailingly personable and highly responsive in my experience. Life Storage is not the newest place on the block, but most likely the best value. Gets my five stars!"
"My experience with Life Storage on Dixwell Avenue, Hamden CT was a very pleasant one. Starting from the very beginning when Mohammed signed me up and provided all the details I needed to know about the storage facility. The easy access to the storage, all the way to the end (as I no longer need a storage facility) when he assisted me with a couple of items I was not able to move by myself. That is excellent customer service!!!
At check out time I worked with Fozia and she was very thorough and helpful. She too provided excellent customer service!!!
I would absolutely recommend this storage location.
Thank you for your friendly and professional service.
Linda"
"Great experience from start to finish. The reservation line took the time to find specifically what we were needing(which was not just a standard small unit). Then meeting Bobby after his kind follow up call was such a pleasure. He too took extra time to meet our needs. He even made phone calls on our behalf. We never felt pressured or rushed, just well cared for. The first month free offer had none of the hidden fees other storage rental companies use to inflate the free months dues. We feel safe entrusting of belongings to Life Storage with there clean, gated and well secured facility. Check them out for yourself before wasting your valuable time. It will be worth it!"
"I was a renter here for four years. Went to pick up some items from my unit only to find mold on nearly everything! My unit was in the basement and there is only one visible dehumidifier going down there (though I was told there are 3). My mattress, dresser, carpet, desk chair and more are all ruined beyond saving. Talked to the manager and since I didnt get insurance there is nothing they can do. That's on me but there was no sympathy or surprise from the manager and clearly they have no intention of changing things for the other poor renters who are bound to meet a similar fate. I moved out immediately and at least they said they would handle anything I left behind due to mold. Maybe things are better on the ground floor but absolutely avoid the basement at all costs."
"Bobby and Aqib are so great and helpful! I am a college student who used the unit to store dorm things and they were always helpful moving things in and out. They are awesome!"
"I have been storing with Life Storage (formerly Dixwell Storage) for approximately 5 years. The staff is courteous and helpful on the phone and in person. I have never had an issue with my storage unit being broken into, vandalized, flooded, etc. I have been pleased with the service. My only qualm is the rate increase and late fee imposition and increase since the original company has come to be known as Life Storage. I would recommend this business for both your short term and long term storage needs."
"I've been using this facility for a few months and have been very happy with them. Kudos to the manager Bobby who is excellent with customer service, from the sign up process to answering questions via email. There was one night I had to access my unit and couldn't arrive until just after they closed, and when I phoned to say I was almost there he very kindly waited for me. The facility is clean and the prices are good."
"I've been using this facility for a few months and have been very happy with them. Kudos to the manager Bobby who is excellent with customer service, from the sign up process to answering questions via email. There was one night I had to access my unit and couldn't arrive until just after they closed, and when I phoned to say I was almost there he very kindly waited for me. The facility is clean and the prices are good."
"The staff at Life Storage are incredibly helpful and responsive! Just the other day I was running late to deposit some items in my storage unit, and they kept the building open 10 minutes after closing to accommodate me!"
"Upon learning some furniture would not fit into the new apartment in the middle of the move, we contacted Life Storage. Within three hours, I had keys to a large unit that comfortably fit all of my surplus stuff. The staff was so understanding and acted quickly so that we could redirect movers. The unit itself is accessible and very affordable. Thanks so much to the team at Life Storage!"
"Bobby and his staff at Life Storage have always provided excellent service. They are very friendly and helpful, and make storage convenient. They are my go-to for summer storage!"
"Twice in a pinch I was able to use life storage! The best part is its pretty affordable compared to everything around it! The staff is great and knowledgeable. This is just one load of donations."
"Bobby is a pleasure to work with. We have been coming back to him every summer and his facility is clean, safe and effecient. Quick access and wonderful management. (I'm secretly glad more college students don't know about this =). Thank you!"
"We have used this facility twice. Once to renovate and once to move. Both times the owners have been friendly and responsive to all of our needs. If you are storing something that you do not need all hours access to this facility is affordable and accommodating."
"The service is amazing! Bobby is such a kind man who takes pride in his work and his facility. I definitely recommend Life Storage in Hamden to any nearby college students who need storage for the summer! I will continue to use Life Storage in Hamden until I graduate."
"I love this place. The people who work here treat customers as human beings with courtesy and friendliness. I have used this facility continuously now for about 25 years. I lived in the same neighborhood as L.S. and even though I moved to a different city I still use the same L.S. to store my stuff. Compared to other storage places, you get a much larger room for a cheaper price.
Deborah A."
"This is the best and reasonable storage place I know. I've been dealing with Bobby for a long time I've been with them thru the name change and all, with that being said I wouldn't go any place else their the best. Also I can't forget about the staff they are very friendly as well as professional especially the 2 ladies at the front desk they will help you as much as they can I love Life storage their the best d"
"Horrible.. this location need to be close to many hazards and no cameras very unsafe .. he showed me a disgusting unit with piss smell .....=7=7>.>.>.>."
"This storage was here to help me to protect my belongings when i was in a break up, and my brother insulted me. They are very good , i recommend them."
"Ive been coming here for almost 2 years now and absolutely love the customer service!! The manager and staff are awesome!! = if you need a small or large storage unit go HERE!"
"I have the pleasure of doing business with Bobby and his staff for almost 8yrs. Very kind and friendly and understanding to their customers needs. Helpful in all areas of what youll need for moving and storing your items. I will recommend anyone who needs a moving truck to a storage unit to go to life storage and see Bobby and his team."
"Excellent customer service the employees very kind and generous to the point they deserve a raise very reasonable I recommend everyone that need storage to go there"
"I had a great experience. Fozia was so kind and helpful. If you want great service you should come here. Do not go anywhere else. Theyll help you with everything."
"Fozia at the front desk was very helpful, attentive, and informative! I had no issues with storing my items and closing my account when finished . I would use this service again."
"Fozia and Bobby provide excellent service at a great price. Highly recommended. Conveniently located just a 5 min drive from Yales campus. Easy access. Very helpful"
"Comparing the price to other places, the cost was very affordable, so I was expecting to have less than great service. But the gentleman who helped couldn't have been more polite and helpful."
"The personnel at my storage location were always a pleasure to do business with, patient with my questions and happy to serve me.
I've moved away, but if I still lived in the area you'd still be my first choice for storage!"
"I really think you guys are very good at what you, and I will say I am very very satisfy with my storage unit at the dixwell location, I am treated very well there. THANK YOU VERY MUCH."
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving New Haven, Hamden and New Haven
The security of our customers' belongings is our top priority, followed closely by providing tremendous service and clean, easy-to-use storage units for rent. You don't have to take our word for it! Check out the reviews and ratings our customers have given this Hamden store.
With over 1200 locations nationwide, Life Storage was founded in 1985 and is one of the largest, most reputable self storage companies in the world.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Limited to Office Hours
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
