Self Storage Facility near New Haven in North Haven, CT 6473

"Made the process very easy. Great storage location!"

"Greg the manager is very helpful."

"Very helpful and friendly customer service"

"The staff is nothing short of amazing. They have been helpful and and extremely pleasant during every visit. I will always store at life storage and refer anyone to this clean and safe storage facility."

"Greg was amazing and extremely helpful during my time. 10/10 Would highly recommend."

"Excellent customer service! Greg was very helpful, friendly, and knowledgeable. He guided me through the shift of a storage unit and quickly updated my online account which includes two other units. The facility is clean, easy to get around, secure and safe. Great prices! As retired military, I’ve used many storage facilities across the country and I highly recommend this facility in North Haven!"

"The staff especially Greg was super helpful and kind! We definitely recommend this storage facility. We went to other Life Storage facilities to check them out, and everyone has been very sweet. We are loving the service and of course the storage."

"Great facility with easy access and nice clean storage units."

"Great service and the facility is awesome. Extremely clean! Our stuff is definitely safe here."

"Greg was very helpful and patient amazing customer service"

"Greg from Life Storage has been the best since we've become customers. He's very respectful and has helped us everytime we had questions. We have no complaints about Life Storage and recommend it to everyone."

"Rented here for over a year really enjoyed the customer service from Greg he was always so helpful and energetic when I called and visited the site. Great place to rent from with reasonable prices will use them in the future for storage."

"I’ve had a unit here since May of 2022. The units and buildings are very safe, secure, a clean, and climate controlled. The manager is a very kind and helpful man. I will definitely use this facility again when it if need be."

"Excellent service!!!"

"Great Customer service. Great communication highly recommend"

"Greg in North Haven was very professional , helpful and pleasant to deal with. I am very thankful for all of his help."

"Very helpful & clean"

"Life storage has been a pleasure to use. Their costumer service representatives were very helpful from the very start of the process and assisted in helping to decide which unit and which size to choose. Prices are reasonable. The unit itself is easily accessible and very clean. Would recommend to anyone in need of storage."

"lifestorage was an excellent investment. their facility is secure clean well maintained fairly priced we had a storage unit from freshman year thru graduation . it was sometimes empty but usually full !! we recommend life storage!"

"Great place for storage rentals! Very nice and helpful staff and rental process was easy!"

"I love my space good customer service 5stars"

"I went in yesterday and paid my sister rent. Greg was very nice, and helpful."

"I rented a storage space from Greg. He was so helpful, and made the process so easy."

"Absolutely the worst company And worst experience I  have ever had. The store Manager Greg Guite is deceptive and dishonest. If you do not know enough about the " companies policies" to ask the right questions he will over charge you and later tell you the fee was non- refundable because you did not ask about it before the transaction or he will apologize for " the miscommunication"  and still charge you! Prices for units can be doubled or tripled in a day. It doesnt matter if you are a current customer with multiple units already. If there is a space available when demand is high or you recently inquired about an advertised space - costs are doubled and tripled. They also do not honor any of the specials they advertise, like a "free truck" or one month free rent. They told me the Truck was only available in Orange Ct and the "one month free" if you reserve on- line,  also is not something they are  "allowed" to honor at their facility - despite it being on their locations web page. The same applies to the advertised units and costs which they also advertise on their site but tell you they don't have available. Its a huge scam. Additionally since you cant use the web page to find a unit - you're forced to work with Greg in the office and pay a $29 administration fee for each transaction. It takes Greg about 1/2 hour to enter your name in the rental agreement and add renters insurance to your agreement, despite you having told him you have renters insurance. But he can only waive the insurance fee if you previously sent an Insurance Declaration Page. Once charged - it is non- refundable so don't rent without bringing in your insurance paperwork. If you have an electronic copy - good luck. There is no cell coverage for the majority of the property - unless you go out back by the corner of the facility along the rail road tracks! There are no trash cans anywhere on the property. You have to keep all your trash  with you. The one dumpster on the property is locked. You also wont find a restroom, sinks or water. You cannot wash your hands. There are no facilities. It should be apparent from the lack of the most basic amenities, that people are  not valued and there is no concern for  customers or their experience. If you rent here be extremely vigilant and get a copy of your rental agreement. Greg will not give you accurate information on due dates and fees, which results in excessive charges. He will give you the wrong " date" to vacate and tell you your "3" day grace period was included in the date he gave you so in 2  days (really the 5th day), which you think is within your 3 day grace period, you have rented for another month and he will padlock your unit and charge you a late fee! The website also does not show you all your rental units, just the one that is late, so you cant pay on-line for another  unit, until it is late. Late fees are also excessive. I have never experienced so many communication failures at one time nor spent more time trying to get accurate information. Greg is great at telling you what you " cant" do, like having a storage pod overnight inside the facility. You have to load it outside the gates in the unsecured parking lot unless you can have it dropped off loaded and removed within the office hours of the facility in one day! I dont know many people who are relocating and can coordinate and move in 1 day, but that is the expectation here! Clearly not a business that understands or cares to support their customers. They only care about collecting fees through various nefarious means! There are other storage facilities who care about their customers. Do yourself a favor - and rent from them! You'll save yourself so much money and frustration."

"I am new to storage. Phil was very helpful, and I was happy to see that they require masks."

"I had a unit on reserve, it was too small. They let me transfer to a larger unit. Both guy are very helpful."

"I helped my sister move in. This place is clean!!!!! I am going to store my bike here."

"Greg has been great! Very helpful. Great customer service."

"Have a unit there"

"I am uncomfortable going anywhere right now, but I needed to see the unit first. I called a head and Greg gave me the unit #, and how to find it. I after I saw the space I call the office, and told Greg I would take it, but I did not want to go in the office. He emailed me a link so I could complete the transaction on-line, and there was a lock in the unit waiting for me."

"I just got divorced. This place made it easy to get away from her. Thank you"

"I rented a space, and I needed a box and some tape. I went to the office, and they have so many things to help you move. It was very helpful, and the staff was very nice."

"Corvette storage!! I inquired about a 10*20 well over a month ago. They did not have anything available. Well Greg called me and over a month later and let me know he put my name on a 10*20. I jumped at it and cancelled the storage unit I had already bought."

"The office staff are very nice and helpful. I mailed in a check with the wrong amount. They reach out giving me time to fix it and not get lat fees."

"I was very impressed with the staff. They do not have the size bin I need. They called some of their other locations in the area, and found the size I need. They called me back with the location, and the phone number. They were very professional and helpful."

"My husband went back to Lifestorage in North Haven to store his motorcycle. Ladies it is clean, and well lite at night."

"I have service real storage bins in North Haven. For weeks I have been asking for another 10*20 climate controlled, and they did not have one. One day Greg called when one became available. Very good service."

"I came in to pay my bill, and bought some boxes. The boxes have handles. They are so easy to carry. I love them."

"I have been using this facility every year to store my Mustang. Phil took great care of me again this year."

"I needed to store my furniture. They had the boxes, mattress bags, and dust covers we needed."

"Moving is always stressful. I lost my car keys, the manager found them. The day turn around after that."

"Greg was great! We came in late. He stayed late to show us some storage bins."

"Greg and Phil are great. Always nice and helpful."

"I like this place. It is close to the highway, and 24hr access."

"I like that I can access my belongings whenever I want to. Everything is secure, well lit, and I don’t have to wait for the office to be open. I work during the day, so it’s helpful to be able to come early in the morning or late in the evening."

"Thank you for making this so easy for me. I had signed up at a different storage company, and was so disappointed in the customer service that I left before signing my contract. My friend recommended Life Storage, I called, and had a unit rented in the same day."

"I am a sales rep .I needed a place that would except my deliveries for me, and I receive a lot of deliveries. They always except them, and let me know via email when they arrive. Greg and Phil are always very friendly."

"The two guys in the office are very nice when I come in and pay my rent. When I was there last week I picked up 2 wardrobe boxes. I did not have to go to Home depot!!!!"

"I came to Life storage to help a friend move in. I was surprised at how clean it was. I have storage across town. It is not this clean. I will be moving here when my lease is up."

"I needed a unit to store my "extra" furniture and Greg was very helpful in assisting me with the size unit that I would need and pricing. It was very clean and easy to get to my unit."

"I kept my daughter’s stuff there between school years. It was so easy, that eventually I started to store my stuff there. My bike, my tools, and my random stuff from around my garage. Now I can park my car at home, and know that my bike and stuff is safe."

"This is the second time I have needed storage, and the second time I have returned to this location. I am downsizing, and wanted to keep my Christmas decorations, but had no place to store them in my new home. I can access them at any time, it’s clean, and well lit."

"Life Storage made my move in so easy. The manager, Greg, walked me through the entire process before I purchased my rental. I thought I would be nervous because of COVID, but they were very cautious. I was able to order my space online, and the lock was waiting for me inside. Clean, friendly, safe location...I highly recommend."

"Greg was very helpful and everything from start to finish was smooth and hassle free. I will absolutely recommend them."

"Have been using Life Storage for years. Haven't had any problems with them. Find the employees very helpful."

"Amazing experience with Greg at LifeStorage in North Haven. He helped us get setup with the right unit. Customer service has been amazing. Looking forward to a long business relationship with Greg and LifeStorage."

"Great service!!"

"This place has the best boxes hands down. Steph is very friendly and knowledgeable as well. I will definitely recommend Life Storage to anyone looking to store their things."

"Great place and is very clean."

"Very easy to rent from friendly helpful"

"Great place! Steph is the best!"

"Really enjoy working with this location. Steph was incredibly helpful with getting me the best program for my needs. If you need a clean and friendly facility for storage, life storage in north haven is the best!"

"I have no issues with Life Storage!"

"nice clean storage spot"

"Thanks Stephanie for making my move a little easier"

"Process was quick and painless & made my move super easy all thanks to Stephanie"

"very helpful, stephanie was nice and courteous, clean store."

"amazing store, stephanie was a great help."

"Its clean all the time, safety policy, nice area, great customer service."

"Super clean location and amazing customer service."

"I love coming here more than any other storage facility. Stephanie is amazing help, the place is very clean and I wouldn't reccomend it if I didnt believe in it :^)"

"Stephanie is the greatest employee! EVER! Consistently goes above and beyond for everyone and does it in such a manner where I feel obligated to leave this review. Choose Life Storage for all your storage and life needs! Tell Stephanie I sent you. I can't promise anything will change if you do, but I'll know. I'll know."

"Stephanie is the #1 employee!"

"Coming to this store from now on, the store is nice and clean and stephanie was incredibly knowledgable and super helpful. A+"

"Great customer service"

"Thank you very much Nikki"

"Outstanding service and My move was super easy! Thank you so much Stephanie!"

"Stephanie had a great attitude and was very professional and helpful. Id recommend her any day."

"First time I ever rented storage unit ! Phil was extremely helpful and made the whole experience very easy and comfortable ! I would highly recommend that location to friends and family !"

"I used Life Storage for the first time and stored my bedroom set for over a year in North Haven, CT. Today I cleared out my unit too move down to Maryland only to find my dresser, mattress, and couch covered in mouse droppings, rice (brought in by mice), and straw. My queen-sized bed mattress was so severely stained from the presence of mice that I eventually asked the agent at the front desk of they had an on-site dumpster - I was then informed, and I'm paraphrasing 'tough luck'. In the year I used my locker I never missed a payment and was late maybe 2 times...all I expected were tat my personal belongings would be retrieved in a reasonable condition. For $133 dollars a month, now having to throw away a mattress that was barely a year old before storage & having to steam clean my couches because literal feces was everywhere was not part of the agreement. Be careful about storing here, they claim to have exterminators make rounds, but that was not evident from my locker."

"Stephanie was extremely helpful with my move out of my unit today."

"New Manager Phil is outstanding and really turned the place around"

"Came in to get prices on parking. The manager was very helpful and friendly. They didn't have what I needed but the professionalism was on point."

"The new management has really improved the facility."

"Very great staff and friendly service"

"Met the manager Phil who was very friendly and helpful. He helped us get everything we need for our move and answered all the questions we had. Highly recommend this facility"

"Great customer service and management."

"Very clean facility and good customer service"

"Great customer service."

"Nice size facility =M"

"Needed to store furniture before a move. Paul was very helpful and informative. I would recommend Life Storage for their great customer service."

"their starter kits are a steal"

"The manager's Patricia and Paul are great as well as the the rest of the staff."

"Great customer service and discounts on boxes"

"Hello I am only 11 years old my uncle has a garage stirage here I met the manager Patricia I asked if I can call her patty lol she was a very beautiful lady I like hed working in your company she was very very nice to me and my uncle she is the best lady I met in your company she is good personality thank you patty for being so nice to us hope to see you soon!"

"Paul and Patricia gave good customer service is my 2nd month and I was at cube smart they suck and Paul and Patricia gave me great services and very friendly"

"Wonderful experience with Patricia and Paul! Great customer service. They gave a great discount on supplies and were super helpful."

"I have been here for four years in and out of spaces. The employees are friendly and knowledgeable"

"On occasion I need a copy of my recent billing to forward to accounting dept. I would like to be able to access on-line as opposed to coming into the office because it may be after hours and office is closed for the evening. When I do come into the office for stairs request the staff is ALWAYS accommodating!"

"Friendly staff"

"Fantastic!"

"Great! They call to remind you when your bill is due and everything"

"Good service!"

"Moved in yesterday. Process was quick and painless. Even got a great deal on a pair of locks!"

"Always super nice whenever i come into the office"

"Courteous, friendly young lady was very professional and polite. Very pleased."

"The best customer service I've ever had they always go above and beyond for me. Wouldn't rent from any other storage unit on the planet"

" We are longtime storage clients and very happy with everything."

"The manager in the North Haven location is fantastic, all employees were good but she always went above and beyond. Thank you"

"Laura is always there to help. I am very satisfied with everything"

"Both Phil and the lady there were helpful. Phil was especially helpful and always professional and a gentleman. Very clean property. Thanks! "

"I was expecting to see a beautiful modern facility which met my expectations. Clearly life Storage is an excellent facility."

"24 hour access, staff is very helpful and friendly, the grounds and units are meticulously groomed, rates are less expensive than the other storage companies in the area. Totally satisfied "

"Everything went smoothly. Renting and move in went well and everything was explained clearly."

"I have rented many units over the years and like your facility the best. That is why I came back."

"I left a voicemail message indicating we would arrive at 11:00 only to find a sign saying "Be back at 11:15". I think the person in the office has to do this when they take someone to inspect their unit. I think the sign should say that, if only one person is working. Otherwise it looks like they just left, knowing someone was coming. It would be less offensive."

"I always feel welcome...staff goes above and beyond! Thank you!"

"Excellent customer service by Laura and Phil (North Heaven location) - This is my second year at utilizing this location and I am extremely please with their service. Thank you, Claudia"

"The storage space was clean, easy to access, and the size I wanted. The office workers are always nice and helpful. "

"I did not have to ask any questions because everything was explained fully. I was very impressed"

"All questions answered. Unit easily accessible "

"The grounds were kept in immaculate condition! An associate on duty help be shovel snow so I could access the front of my unit. The 5' x 15' unit is exactly the size I needed and it is not offered by many other storage companies. Overall, I am extremely satisfied with the North Haven, CT location and would highly recommend Life Storage to others. Keep up the good work!"

"Over ten years at this location. Laura and Phil are awesome."

"Laura was always very helpful and kind."

"Laura answered all my questions and eased my mind of all of my concerns"

"Lori is truly an asset to your company, she is very friendly and knowledgeable of the companies policies. She is also very helpful"

"Laurie has been incredible. She knows the answer to every question and is very nice to deal with. The facility is kept in fantastically clean and maintained condition."

"Well run and spotless clean"

"Laura was very professional, knowledge but yet friendly. She answered each and every question that I had and explained everything in detail about "Uncle Bob's [Life Storage]" policies, etc."

"Very accommodating staff, clean and safe storage facility. Felt comfortable going to the locker at any time day or night."

"the space is very well maintained. The sales associate was wonderful!!"

"I like everything about it. People serving you are super efficient and friendly. And the place is kept super clean, which I love."

"Laura at the No. Haven, CT office is outstanding and thoughtful. I get personalized service and the staff there is always happy to help. I have been renting since 2007 and I am glad it has been with them."

"Absolutely no hassle experience and the whole experience was very pleasant "

"Everything was done in a professional manner and the staff was very helpful."

"The staff is really great and very helpfull. Keep up the greAt customer service."

"keep up the good work"

"Everything was explained to me, no waiting"

"I appreciated the security, cleanliness and professionalism. I am a repeat customer, and would reccommend this facility to anyone."

"Excellent experience. Was particularly impressed by high level of maintenance and cleanliness. Would definitely use the place again if such a need arose."

"The associate was very nice. The facility was neat and clean. Everything went well. No complaints."

"I was very impressed with the customer service, suggestions made, and overall help. The units are well-kept and very clean. Uncle Bob's [Life Storage] was recommended to me, and I have already recommended it to others. Great job!"

"We were very, very impressed by the service at Uncle Bob's [Life Storage]. Thank you."

"manager was generally rude and does not value paying customers. I would pay more for better service. "

"Laura is indeed a pleasure to work with. We are new to storage PROCESS and she made it seamless. Great team in north haven ct. Thank you! "

"Very safe & a wonderful experience in all areas of this rental!!!"

"The attendant was friendly and seemed genuinely interested in us."

"Everything went smooth"

"the girl is the office was/is GREAT. I hope you take care of her, she would be a great lost if she was to leave."

"I have been using the North Haven location for all my needs for many years. Laura who has been there for many years also is awesome! She has been helpful every time! Between my boyfriend and I we have 3 units right now while we are getting ready to combine our two families. "

"Did not lock my storage properly and was given a call. I appreciated that gesture."

"The use of the rental truck and ease in setting up account and acquiring the spot made the move easier. thank you"

"Laural was great help to us in the north haven, ct branch."

"I always felt safe while on your property, which was extremely important to me being a single female. Thanks for all your courtesy and professionalism. Laura and Phil were always there to help! Two great employees!"

"Your associate was very knowledgeable, professional and personable. It was beyond satisfactory."

"Very friendly informative and helpful staff. Only one car to assist and the wait was a it long with out enough seating. The wait time was more than made up for with good service"

"Excellent experience. I've recommended it to a couple of people moving. Thorough presentation. And the pricing was more affordable that others which was a real factor."

"This establishment is run very well. The cleanliness is above and beyond. They work very hard there and we appreciate it. "

"The people go above and beyond when I have any questions. And this place is immaculate and very well maintained. "

"Great overall! You should have a trash bin however for limited usage for small things that you can control."

"The process was not overly lengthy and it was fairly easy."

"Simply stated the approach and presentation of your overall offerings was Professional"

"The employees are great! Always answer any questions that I have. The maintenance guy does a great job with the buildings."

"Great service "

"The associates are always willing to help in what ever way they can. They are excellent workers."

"Associate was very knowledgeable, courteous and helpful. She fully explained all aspects and procedures and made sure I understood them. She made sure I knew how to operate the gate system. The place was spotless! Outstanding!!"

"Everything was fine. A good experience. "

"Great place that's why I keep coming back very friendly staff also "

"The associate who helped me get setup, I believe her name is Laura, was outstanding. Very professional and courteous, yet polite and funny at the same time. She was thorough and made the experience simple and enjoyable. Couldn't ask for more..."

"I have been to quite a few facilities, both when I was looking to store items and while attending a few storage auctions, and THIS facility is BY FAR the cleanest and most well-kept facility that I have been to."

"Great service by Phil"

"Laura and other staff members have always been helpful. Either making a payment over the phone or needing help sometimes getting into the unit or gate. Laura has come right outside to help me a few times. I unfortunately, will be moving soon and will not be needing this unit, Im positive she will be quite helpful with any issues that may come up. Always willing to help out. Thanks for everything. Maryann"

"The rep. is very personable and funny which always helps. She also provided me with a courtesy call to let me know my bill needed to be paid or I would receive a late fee. Great customer service!!"

"Very clean organized office with pleasant helpful staff. Quick and easy experience"

"Very friendly staff, always available and helpful. Thanks!"

"I received everything I needed. Questions answered and helpful hints"

"I actually came back to Uncle Bobs [Life Storage] because i loved the way i had been treated by the 'assiciate' previously. "

"The associate was very informative and friendly. I believe it was Laura. The place is nice and clean when ever we visit there. I tell everyone I know that may be looking for a unit how nice it is there. Thank you for your wonderful service."

"Laura was very helpful and knowlegable."

"everyone at the North Haven location is fabulous. They have been extremely helpful"

"THe facility was well kept and secured and the person who assisted me was friendly, knowledgable and accomodating "

"Extremely prompt and professional..."

"Just the overall storage area was very clean and I feel safe storing my belongings at Bob's Storage facility. The manager is very knowledgeable and explained policy and procedures without hesitation. This is a professional and friendly atmosphere also. "

"This location was very clean and had a nice display of packing merchandise . The clerk was organized ,gave me a tour of the units and explained their specials with me. Renting the unit was easy and bringing my items went well. "

"I continue to have trouble logging into the Uncle Bob's [Life Storage] website. While the service at the store is sufficient, the website could use some improvement."

"Very helpful staff. Immaculate storage units"

"The associate that helped up was wonderful !"

"Laura is simply amazing she reminds me to pay on a monthly basis. Despite my habitual absentmindedness, she is very courteous and polite."

"Associate was professional in every way. I had interviewed and visited a number of storage companies. I liked the whole storage area, the terms of use,proximity to our home, and ease of use at Bob's."

"I needed more space and she looked at various options and came up with the most space for the best price for me."

"The staff at North Haven CT are great. Laura is the best."

"I am very satisfied with Uncle Bobs [Life Storage]"

"always clean and well lit.. always feel safe when I am there even after dark. Laura is always quick to address concerns and questions. overall a great place to keep my stuff. "

"The location, in North Haven, is ideal and well secured. We appreciate this!"

"Excellent staff!"

"My husband and I showed up before the store opened. It was a very cold day and instead of making us wait until they opened we were let in immediately. "

"Nice people!"

"Each time I had to make a trip to the office in North Haven, Laura helped me. She was awesome. She answered all my questions and even stayed after closing to accommodate me when I was moving out. Keep up the good work!"

"Thank you!"

"I've had a storage unit at this location for approximately 2 years and not once have I ever had any issues or concerns. I'm active duty in the Marine Corps and my career has me on the road monthly and due to moving often I've had to use storage units world wide. This location in North Haven by far has been the best. The office is always "white glove" inspectable, the passageway between units is always clear of clutter and nicely paved along with the massive snow storm that shut the city down they had the property clear for customers to get to their units. They take great pride in the services they offer and I will continue to direct everyone that I come across that need a storage unit to Uncle Bobs in North Haven.....Scott"

"see u next yr when my daughter needs storage for college summer break "

"I was very satisfied with all aspects of the service of Bob's storage."

"I am happy with everything,we will alway use your storage.north haven ct.they are the nicest and alway helpful .we will miss them."