Customer Reviews - Life Storage #716, Lakewood
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We at Life Storage want to maintain the best storage facilities in Lakewood, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Lakewood (#716)
4.90 out of 5
based on 54 of our most recent Reviews
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- Garietta from Lakewood, CO
5.0 out of 5
"D is a joy to work with always professional, knowledgeable, helpful and friendly."
July 19, 2018
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5.0 out of 5
"Great place with incredibly friendly people! Would highly recommend!!"
May 23, 2018
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- Delores from Lakewood, CO
5.0 out of 5
"Very warm welcome by Leita. She always has a smile on her face. Was so helpful when we came in just for information. Then came back to reserve a storage unit. We have moved several items in and love the space size recommended by Leita. Love the idea of using the truck when we move our larger items over. Leita is a great asset to Life Storage!! Thank You"
March 29, 2018
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4.6 out of 5
"Great service, great product. a bit pricey, especially in the long run. Give me the twelfth month free, and I'm a happy person."
December 28, 2017
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- Stacy from Centennial, CO
5.0 out of 5
"They made an unpleasant experience pleasant! If I ever needed storage again, this is where I would go!"
November 29, 2017
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- Rachelle from Idaho Springs, CO
5.0 out of 5
"Rhonni and her team were the best! They went over the top to take care of me! Thanks again, Rhonni!"
November 25, 2017
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5.0 out of 5
"The staff at this life storage facility is courteous and friendly and very helpful. I would highly recommend them."
October 27, 2017
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5.0 out of 5
"So far my experience at this facility was been GREAT, the staff have been friendly and helpful. The property is always clean and well maintained. I am glad I selected LifeStorage and this facility for my current rental needs."
October 18, 2017
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- Jennifer from Lakewood, CO
5.0 out of 5
"The associate was very helpful. She was unable to fix a bulb that was out in the storage unit, but promptly offered me another unit that was in working condition, cheaper, and closer to the entrance. I was very happy with this and the service I received. "
September 27, 2017
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- Steven from Louisville, CO
5.0 out of 5
"I have been renting at this location for 2.5 years. The buildings are always clean and the staff is friendly and accommodating."
August 03, 2017
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5.0 out of 5
"Amanda is conscientious, helpful, knowledgeable and very pleasant to work with. She went
The extra mile for me during a very stressful cross country move. It is a pleasure interacting with her. "
July 26, 2017
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- Gabrielle from Lakewood, CO
5.0 out of 5
"Associate was wonderful, very helpful and a delite to work with. "
March 02, 2017
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- Anna Beth from Lakewood, CO
5.0 out of 5
" My unit was on Wadsworth and Arizona and your employee, Shannon, was always wonderful and helpful and kind to me "
December 23, 2016
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5.0 out of 5
"I LOVED being able to use your truck to move my stuff in. That was one of the main reasons I chose Uncle Bob's [Life Storage] rather than another storage facility. The associate was nice and helpful. When I realized the bigger unit I had reserved online was too big, she let me change to a smaller unit with no troubles. I would recommend this facility to others."
September 26, 2016
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5.0 out of 5
"Very good place. Love it and she was very helpful when i needed it. One question i work odd hours so not sure if I could come in after hours. It's not a big deal but im unsure about it. Overall i like this place. I would recommend it to peoe i know. ;)"
July 26, 2016
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5.0 out of 5
"Representative extremely knowledgable, helpful, personable, welcoming. Pleasure to do business with. Very satisfied. Thank you!"
July 26, 2016
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- Kathleen Ann from Lakewood, CO
5.0 out of 5
"Cleanest storage facility I have ever visited. Thank you for everything."
July 24, 2016
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5.0 out of 5
"Your associates are friendly and helpful. I felt welcome at the facility. The associates care about their customers and their satisfaction. Excellent service. I will recommend Uncle Bob's [Life Storage] and in particular my facility to my friends!"
July 20, 2016
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4.9 out of 5
"Great job so far and we are impressed with overall appearance of property"
June 29, 2016
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5.0 out of 5
"Don't change a thing! You have the best staff! The property was always clean and secure. I have used your storage twice over the years w/ total of 3 units and I would definitely come back! Thank you all!"
June 26, 2016
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5.0 out of 5
"I would use you'll again. I was very pleased. I wish we had a Uncle Bob's [Life Storage] in Memphis, TN."
June 23, 2016
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- Christine from Ft. Collins, CO
5.0 out of 5
"I feel extremely safe and secure during late night visits. During daytime visits the staff is always so pleasurable to visit with. I feel that great customer service is a result of happy employees and I never question the happiness of your employees. You all make what I consider a chore (going to my storage unit) less painful. Thank you for your genuine smiles and care!"
March 26, 2016
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5.0 out of 5
"The lady who helped us was named Veronica. This individe all was UNBELIEVABLY HELPFUL. ABOVE and beyond all expectations. I ran into some major issues while emptying my unit. She was constantly encouraging & supportive. Big thank you to Veronica."
January 23, 2016
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5.0 out of 5
"I'm very happy using Uncle Bob's [Life Storage] Storage. It is the nicest storage facility I've ever seen. "
September 24, 2015
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5.0 out of 5
"I was expecting to rent a truck to move my belongings but the associate was able to give me access to the facility's truck. After I had moved everything in and went to the office to settle up, the associate offered me water (it was a hot day!) and let me catch my breath before finishing the paperwork. In my opinion she went above and beyond what I was expecting from Uncle Bob's [Life Storage]."
July 30, 2015
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5.0 out of 5
"I am very happy with the service I have received. And I really liked the fact of the one time free truck usage day. That really helped me out slot.
Thank you for being here for all of us whom have to store our stuff"
July 29, 2015
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5.0 out of 5
"Laurel did a wonderful job. She was patient with all my questions. Pleasant during our tour of the various size of storage units that I was interested in.
Recently I decided I should have a smaller unit. Again she was patient and explained how the exchange would be done.
I would highly recommend This storage facility."
July 28, 2015
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5.0 out of 5
"Veronica is the greatest customer service person I have met in my 63 years. Absolutely a peak performer."
July 23, 2015
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3.7 out of 5
"It would be extremely helpful to have some sort of trash disposal available, even if that created an additional charge. As a mater of fact this could be another revenue stream for Uncle Bob's [Life Storage] to consider."
July 23, 2015
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5.0 out of 5
"Indoor storage unit was available for my possessions. I liked that because of some electronic equipment I'm storing."
June 26, 2015
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4.0 out of 5
"Great storage place and friendly staff.
However, facilities are not patrolled at night. At the facility I rented from, there were people living in some of the storage units. I had two experiences of this nature.
So I would often go to the storage facility and see people who were loitering around for purposes other than storage at night.
Please patrol and monitor the facilities at night. Please do not let people rent the units as apartments.
Otherwise Uncle Bob's [Life Storage] is doing a great job and is to be recommended."
May 12, 2015
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5.0 out of 5
"The facility manager did and always has been very knowledgeable and courteous, that is why I came back this second time to rent with Uncle Bob's [Life Storage]."
April 28, 2015
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5.0 out of 5
"The staff were/are very accomodating and helpful. It's always very clean whenever I visit my storage unit which I genuinely appreciate! "
March 26, 2015
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- Michael from Lakewood, CO
5.0 out of 5
"You guys are great. Very good service and facilities."
March 26, 2015
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- Brandon from Lakewood, CA
5.0 out of 5
"Matthew was always a great resource and helpful. I had my things in storage for a year and a half. The facility was always clean, bright, and well-taken care of. Staff was always friendly whether on a call or in person. "
November 29, 2014
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4.4 out of 5
"I like Uncle Bob's [Life Storage] and you do a good job. The prices are high, which is my only concern. I know that the prices probably will not come down though."
October 28, 2014
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- Michael from Lakewood, CO
5.0 out of 5
"The storage seems like a shady practice to me (not sure why) but the two people I have interacted with at Bob's were great. "
September 25, 2014
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5.0 out of 5
"Outstanding! I will use Uncle Bob's [Life Storage] whenever I have storage needs."
September 24, 2014
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- Nichole from Lakewood, CO
5.0 out of 5
"Completely satisfied! Great costumer service and very clean units.."
September 17, 2014
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3.9 out of 5
"I like the 24/7 access. I wish is was not so expensive."
August 27, 2014
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5.0 out of 5
"The associate who helped me was extremely courteous and professional."
August 04, 2014
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4.4 out of 5
"Just really expensive but I suppose that is the area not your fault. In another state I was able to get space for about 20 dollars less a month. But other than that it was alright."
July 23, 2014
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5.0 out of 5
"As a first time storage renter I was completely stranger to the procedure and the way it worked. I was pleasantly surprised by the ease or set up and utilization. "
July 22, 2014
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- Patricia from Lakewood, CO
5.0 out of 5
"Your associate was polite and friendly and respectful. Your facility is clean and easy to get into. Thank you for your service. I am very satisfied."
May 29, 2014
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- Lauren from Cincinnati, OH
5.0 out of 5
"The associates did a great job and made the instructions/ guidelines clear."
April 25, 2014
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5.0 out of 5
"I like the "indoor" unit for protection. The young man working there is very polite and knowledgeable.
He showed me different sized units when I told him what I had to store and I ended up with a larger one...which is full!"
March 26, 2014
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4.9 out of 5
"After being at public storage for a long time, I am very impressed with Uncle Bob's [Life Storage] facility, maintenance and personnel. Thank you for doing so well."
March 02, 2014
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5.0 out of 5
"OUTSTANDING SERVICE and a well run front office, which is to the credit of Matt, the manager at the Lakewood/Wadsworth site! I also appreciate that you keep your locker rates at a reasonable level. That means a lot since I have been with you for 3+ years. I have rented other lockers throughout my lifetime, and this is by far the best! And, I have made several recommendations to others re: Uncle Bob's [Life Storage] as well!"
February 28, 2014
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5.0 out of 5
"Personally, I have only visited Uncle Bob's [Life Storage] once. I certainly appreciate the helpfulness and courtesy shown to me at that time; and to my son when he visits.
Thank you."
February 28, 2014
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5.0 out of 5
"I love the guys at my location. They always know who I am and my unit number!"
February 16, 2014
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5.0 out of 5
"This IS THE safest, cleanest, customer friendly storage facility I have ever experienced. Thank you!"
January 16, 2014
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- Roger from Coconut Creek, FL
5.0 out of 5
"the staff there is very helpful and make doing business an ejoyable experience"
January 05, 2014
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- Brittany from Houston, TX
5.0 out of 5
"I had a very short time frame to get everything into storage. Who I worked with was more than willing to help and also suggested a moving company who was great!"
November 25, 2013
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5.0 out of 5
"As much as I loved your storage facility,
I just couldn't justify a rental fee of ten dollars per sq. ft.
If you would consider lowering your prices to a reasonable rate, I might come back!"
November 23, 2013
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