Self Storage Units near Denver in Westminster, CO, 80031

"A second time customer. Great, personal service."

"Lacey is super friendly and enjoyable to work with. I will return to yoir store if needed the future. I highly recommend.this locatin."

"Amazing customer service!! The manger Lacey is wonderful! She goes above and beyond her duties to make sure every customer is taken care of and has the best service there. It was truly refreshing to see a Manager genuinely care about not only her job but about the customers and be so awesome at it! I definitely recommend this company to anyone and everyone! Thank you for your excellent service!!!"

"Lacey and Gene are awesome. They sent me a notice stating there was antifreeze coming out of my unit. I went over right away, found it was tire sealant. I went to the office to let them know. They not only came to check, but they cleaned up the mess for me. Thank you both, you’re awesome."

"Me and my friend were Jeans first customer! He was so kind and helpful. You would never know he was new! He knew all his stuff and answered all my questions. The process of buying the unit was so quick and simple. I talked with lacy on the phone as well and she was also extremely helpful. The unit itself was clean and inexpensive. Overall this place is great, definitely recommend!"

"Lacey & Jean gave us great service fast and efficient super friendly thank you for making finding storage easy 🤙"

"Gene and Lacey are very personable and willing to help! Great service!"

"I would like to thank Lacy the store manager, for her expertise in customer service and professional attitude in all aspects of doing business with her and life storage. She is a great asset to your company. Warmly Edward West."

"This facility is very clean, affordable, and secure. The store manager Lacey, is very helpful and knowledgeable when choosing the proper size unit. She will not steer you wrong. I highly recommend you consider this location if it is convenient for you."

"My partner and I had a unit there last year. We were referred by other renters there. We only had trouble with ice in the lot. It would cover the main drive from the gate to the last row where our unit was. We didn't have a vehicle at the time so riding our bikes or walking to get to our unit was sometimes treacherous. Each of us had fallen a couple times. After several months we found a notice posted on the door off our unit informing us that we had to vacate the unit by that Friday. There was no reason listed. The next day my partner got a call from the manager saying he violated the contract by entering the property with a female, going inside a building and entering an open unit and being in there for 20-30 min. My partner told the manager that was not him, that it must have been the friend who helped us move into the unit. Per our contact, we were still responsible for anyone entering the property with our gate code. He argued about not getting a warning before being told to leave, especially since there had been no complaints or violations since we moved in. He pointed out that we are only available a few hours a day, and that contact should have been made on Monday, not Wednesday. We were left with two, maybe three days to find a new facility and move. This was about a couple of weeks into the month, and we weren't going to get to stay to the end of the month. I went to the office the next day and talked to the manager, Sybil. She said we had to vacate because of what happened and added that some trash and cigarette butts had been left in the unit so it had to be cleaned up, which was news to me. I told her I was planning on moving a unit from across town to her property, that we wanted to combine the current unit with that one, and would not give out the gate code to anyone. She wasn't willing to agree to that at the time, and said to check back in a few months, then gave us an extra couple of days to move. I appreciated the extension. I was frustrated by how the whole situation unfolded and that we were not given a warning before being kicked out. I've had storage units, and had not encountered anything like this before. Aside from that, and the ice, LifeStorage is a good storage facility. The rates are affordable. They are located just off a major intersection so they are easy to get to. The gate hours (6a-10p) are great for those who can only get to their unit early morning or evening/night, and the office hours vary. The office is closed on Tuesday. It's not a bad storage place, we were just unfortunate who we trusted to help us and have our gate code. We have not made the same mistake since then."

"Had a wonderful experience. The manager goes above and beyond. I would highly recommend this storage facility."

"Great experience, easy move-in process and for a good price. Lacey was super helpful throughout!"

"Great service!"

"Attentive staff is always helpful"

"Lacy Bernal great person very helpful. Keeps on top of your account."

"Lacey was very helpful and got me everything I needed to pack up my house t move. I recomed this location for all your moving supplies with the service to match. Levi"

"Lacy was very helpful in coming to an agreement with my storage facility! She called and checked and made sure she did everything she could do I didn’t lose my things . Great customer service!"

"Great staff, very accommodating"

"Lacey was very helpful, thank you"

"Great place to store things. Staff was super helpful!"

"I have found Lacey and Cybil to be very helpful and courteous. I can be frustrated and every time I call for help, the staff jumps through hoops to make great things happen."

"I should've written this review earlier, but here goes.... I should say in advance that any/all problems that I encountered with my storage unit at Life Storage were 100% my fault, and no one else's. About 4 weeks ago Lacey called me and said there was a 'problem' with my storage unit. Without getting into detail, there were a couple of items that had come to their attention when they cut my lock off for non-payment and visually inspected my things prior to setting it all up for auction. However, instead of being strictly business and putting my things up for auction, Greg, the regional manager, and the two storage managers, Cybil and Lacey, worked with me and arranged for me to keep my storage unit and all my belongings. I am very grateful to Life Storage, and especially to Greg, Cybil, and Lacey, for their help and patience, and I won't hesitate to recommend them to anyone who needs a storage unit."

"Lacey was fantastic to work with. Very evident that our safety and the safety of the contents of our storage unit were her top priority. Lacey was very clear in her communication, and extremely pleasant to work with. I would highly recommend this location if you need storage for your possessions."

"I have had many different storage units in the past and this facility has by far been the best! Lacey B was such a great help with moving in and did an amazing job explaining all of the online options for payments and other account options! Area is always clean and secure!"

"Lacey went above and beyond! She was very helpful answering all of our questions. Her customer service was outstanding, I felt as though she really cared. We were having a very stressful day, and she really knew how to put us at ease. So professional! Thanks again!"

"What a great team of employees... Storage Access and the location couldn't be better, however it's the customer service that gives this place 5 stars from me! Cybil (manager) and Lacey (asst manager) are always helpful but more so than that, have shown compassion and went the distance to help me keep my storage when I fell apart after my mother died! These ladies are more than just employees of this company, they are people who care! Not only am I thankful for having a safe & clean place to store my belongings , I am thankful for the women that are in the office and make my life a bit easier month after month! Thank you Cybil and Lacey... Your amazing.."

"Lacey is amazing. Extremely helpful. Made the process very easy and fast. Thank you Lacey."

"Lacey was very helpful"

"Life storage was easy to move in and out of with zero problems with the people or my unit. In particular, Lacey was very kind and attentive to helping me move out."

"Lacey has been extremely helpful working with me to get moved out of our space. She has gone above and beyond with the service she has provided us over the last couple of days. Extremely thoughtful, patient, and understanding. If you ever have any issues, Lacey is your go to person. She does her best to make things happen with a positive attitude."

"I came in to the office at the end of the day with some questions about my unit. Lacey was incredibly friendly and helpful. She and the team went out of their way to help resolve an issue and I couldn’t be more grateful."

"I have never needed a storage unit before.  I searched and found life storage and did everything online. It was easy and the staff is very friendly.  The units are easy to get in and out of and access off Sheridan has a light, so it is easy too.  I would recommend this facility."

"Went to the Westminster Life storage after having bad things with the Life storage down in Thornton on Gale. I talked to Lacey and she was just so kind and everything way different from the other store I had been to she was very helpful with me getting into a unit and I just wanted to say that you need more and please like her to you know help out people like myself when we're in need and getting the runaround from other places. If it weren't for her idk where we would be right now."

"Yeah went to a different store in Westminster instead of Thornton and talk to Lacey and she was very informative and kind and considerate and help me through the sign up process of getting a unit in there in Westminster I think you need to have more employees like this that are knowledgeable and considerate and very respectful because that would help not only your establishment have more reputation on the good side than on a bad side like you did with Alexis that was at the Thornton store Lacey has gone above and beyond and been completely thorough the entire time."

"Lacey was GREAT, super friendly & helpful!!! Everything was clean & easy."

"Excellent and very understanding staff, very well maintained!!!!"

"These two people are awesome!"

"Excellent! Location was always clean, I never had any issues while I had my stuff stored here for over a year! The manager Cybill (ROCKS), always nice courteous and helpful!"

"I’m very grateful for the folks there at Life Storage in Westminster, I encountered a situation with my storage unit and they were extremely helpful and understanding. The issue was resolved quickly and I’m back in good standings! Because of their willingness to work with me, the situation I was facing ended in a win - win for both parties. Thanks again! I highly recommend doing business with Life Storage in Westminster."

"Lacey was so helpful!!! She was kind and understandable. She made moving into my storage unit a breeze. Moving can be really stressful and this life storage location made it easier. Would highly recommend!"

"Great service and facilities. The manager, Lacey was super helpful and incredibly friendly."

"Great service ; easy renting services. Will be back"

"One of the best storage units I have used. Cybil and Lacey are very helpful every time I go in , there is one more woman thats their but cannot remember her name but that trio is the power team all together. Highly recommend."

"Clean affordable"

"Cybil was so professional, kinda dumb helpful during the challenges of moving and finds place for our life belongings!"

"Cybil and Lacey are very professional and very friendly and helpful!!! Highly recommend this place!😊"

"Sibel and Lacey were great while getting us set up with a storage unit! Lots are clean and well maintained."

"Cybil Voss is the manager. She was very helpful with fixing my account and making sure I left happy."

"Rude workers as well as rude customers."

"I had the best customer service from your company thank you very much"

"Like many before me have said, staff was dope. No argument about that, Lacey was legit. Compound was clean, felt safe and didn't get lost. But, can we talk about how i came for a $61 move-in-special to only end up being charged $115 for one month in a 5x10, standard package. That's a TON of hidden fees. I only did one month because i'm terrified to see what add ons are next month. My review isnt based upon just staff, its a self storage unit yall, staff is great but its for the FIRST meeting.. then what? Price still flys. give lacey a raise and be transparent with your pricing, its 2021."

"Very easy to get signed up contact free and when I came in for a the first time Laci was very helpful in showing me to my unit and helping me with the lock 🔐 recommended for your storage needs"

"If you have extra stuff and don't have room for it at home bring it,"

"This was not a good place for me. Have other storage units that I have had for 4 or more years with rent being raised once in that time, here it gets raised about every 4 to 6 months apparently. People ate rude on the telephone and it is terrible to be talked over when you are trying to ask a question. I am happy I am done with this facility, good luck to others how store here."

"I would give this location a zero star if I’m able to. The women who worked on March 7th was terrible. She requested my SSN and company EIN which I don’t feel right. No storage company would request to provide such information. She’s a theft."

"Cybil is easy to work with, very helpful. It was a pleasure getting all set up. Thank you!"

"Cool place"

"Worst place to try and rent a storage unit. Cybil is not a nice person. Units are freezing cool. All glassware broke due to cool. People are painting cars in other units and the fumes will chock you out."

"Miley and Cybil were super helpful. Will have business for life."

"Convenient and professional you couldn't ask for anything more"

"Miley is a great worker and helped me get the deal I wanted great worker!"

"Miley and Cybil were amazing and so helpful answering all questions we had. We recommend them to everyone who’s looking for a storage place. They’ll have our business for life!!!"

"I like this storage unit because it has what I need , but I have one problem with one of the ladies that works there . She has super short hair and everytime I have asked a question she responds rudely . It’s not Miley , their nice and helpful . It’s the other one that has been rude to me everytime . I don’t like talking to her because she’s not nice about anything ."

"My family and I have been storing our stuff here for a little over half a year, this is the first unit that I have not once had to worry about my belongings. I have been in communication with the manager Cybil whom is very professional but yet also very compassionate you can tell she not only cares about her job but the customers as well and keeping them happy. She handles business and keeps everything clean and organized. Her co-worker Miley is also very kind and is very helpful anytime we go so the facility. It's not often you find employees that go above and beyond but also treat you like a human being. So kudos to them. And I will continue to use Life Storage as long as I'm a resident of Colorado."

"Good service clean felt safe"

"My wife and I have been using this facility for about 7 months now and it's been a perfect experience. The place is always clean and management is always nice and great in communicating as well. Cybil, Site Manager, has been awesome and her assistance has been wonderful! Overall, great place to keep your belongings and special items. Never a worry here!"

"They treated us good and we're lenient when we asked them to be lenient communication from both sides was really good"

"Very professional and helpful"

"Their Very Nice."

"Talked to Miley and Cybil their both the managers at this store. Ladies here super nice lady’s Cybil told me y’all were the best storage place and these ladies didn’t disappoint"

"Spoke to Miley and Cybil these women are amazing if you rent here you’ll never look at another place again I promise"

"This place is awesome. Great service, the managers Miley and Cybil were super helpful! I always leave happy. Anyone needing storage, come see these 2, they won’t let you down!"

"Place is super chill nice staff enjoying my time here"

"Great place to store things. The manager is professional, compassionate and helpful. She looks out for her customers! Awesome! If I ever need to store things again, this will be at the top of my list!"

"Sharon did an amazing job helping us along many steps and was always around whenever we had more questions!"

"I rented a small outdoor unit from this location-just be advised that things get dusty in an outdoor space, just comes with the territory. Overall I have been very happy with them and I will especially commend the staff, Cybil in particular, for being kind and helpful during a stressful move out! Would definitely recommend!"

"Excellent customer service and experience ! If you need help, Sharon is your gal."

"Life Storage has been a great company to me. They’re very clear and helpful throughout the entire process of reserving to moving out of the storage unit. Sharon at location #627 was very friendly and responsive to my needs and questions! If you need somewhere to safely store tour possessions at a good price, I definitely recommend Life Storage."

"I have nothing but good things to say. The staff here are kind, understanding, and caring If they can put up with my bad jokes and, they can handle your move out as well. Ill definitely return if need be"

"The ladies at this location helped me so much! They went above and beyond to make sure I got what I needed. I am bad with measurements, so they took me to see the difference in sizes and I found the perfect unit > thanks for everything!"

"The staff is always so friendly, caring and helpful at the Westminster 5100 W 81st Pl. location. The units are well maintained and secure."

"Our experience was PHENOMENAL!! We made a major move from Texas to Denver requiring many changes and assistance from the staff who was always friendly and happy to help. Moving during a holiday weekend can be stressful, but they put us at ease.They efficiently adjusted our reservation and answered all questions in a timely manner. When we left a message after hours, they returned our call right away. Then to top it off, Cybil went out of her way to greet us at the door with friendly instructions relating to parking and safety for COVID. Cybil is an excellent manager, she was very friendly, patient and positive. She and her staff went above and beyond to make our move a wonderful experience!! Thank you!!!"