Self Storage Units near King Road in San Jose, CA 95133

"This place of business is very great not only do they have great rates, they go above and beyond in helping their customers."

"This is my 3 rd time renting at Life Storage and Again it's been the best experience I've ever had at a storage facility. The hours are great and it's clean and the staff is amazing, with Kimberly in the lead of this crew you can tell she hires the best as she is!! Just totally appreciate the customer service I've received every time and the reason I've come back 3 times and I'm really lucky to have been able to rent here , like others have said in their reviews it is a family feel that you don't find in other storage places and I recommend Life Storage in San Jose they really are above the rest!"

"I absolutely love this place ! If you are lucky enough to rent a space here you will be amazed at the customer service you will receive, not only is the staff here incredibly accommodating but their manager is nothing less then a godsend . Kimberly is amazing at her job and when I was at a last minute move was kind and helpful beyond words. You know you’re in good hands here and so are your valuables! Highly recommend Life Storage!"

"Nice place good service excellent services"

"Storage was great !!! Always clean and always if you need help always it’s there!!! We stay one year and couples months and everything was good no issues at all"

"Life storage is by far the best storage facility I have ever rented from. It's kept extremely clean both inside and out, the gate hours are great because I can access my storage from early in the morning until late at night, but above all else, the staff is very helpful, accommodating, very professional, and extremely friendly. The manager Kimberly is amazing. I would definitely recommend Life storage on Las Plumas Ave in San Jose, CA. to anyone wanting to rent a storage unit."

"I have had a unit here twice. I returned to this LifeStorage after realizing a big difference in the quality of service I was missing. The property is always clean, and the managers are always professional. Kim is so awesome!!! Irreplacable. The security, and great policies/rules keep this place going like a well oiled machine. Thanks Kim!!! Kim really goes the extra mile!! Best storage place in the Bay Area. 👍🏻 Thank you!"

"These are the most helpful, professional staff I have had the pleasure of working with. I recommend to everyone!"

"Good price"

"Good prices but the hours what I like more I cannot access my storage from 6:00 in the morning till 10:00 at night"

"Kimberly was very helpful and understanding when I had problems when I was moving my items. She made sure I was able to do what I needed. Great customer service! 11/10"

"So I had the pleasure to be helped by Ariana today she was very insightful about every thing and very helpful and kind she made it very easy for me to just start moving stuff in right away I would definitely recommend this place hopefully they will still have a storage unit for you to rent"

"The team at my LifeStorage location in San Jose always go above and beyond to help you in any way they can. I have been using this storage facility for over 3 years now and it has been great experience. The staff, led by Kimberly Wetherbee, is always cheerful, courteous and very helpful, the facilities are always clean and accessible. The hours are great (6 am to 10 pm) all the time. They really care about keeping their customers happy. I would recommend LifeStorage to anyone looking for a safe & secure place to store their belongings."

"When I arrived I was immediately treated like family by Ariana. Superb customer service at every turn and they immediately told me all the details about my unit and operations. Definitely my best experience with any company and I am glad that I chose this location for storage. Also very clean and well kept; kudos to the management!"

"Mr CLEAM me atendió hoy, fácil acceso y lugar muy tranquilo.......saludos"

"Side street off of mckee"

"Would leave zero stars if I could. I originally wanted to rent with LifeStorage because they have a reputation for good customer service. WRONG. First let's start with their website. They place "1 month free" on categories of rentals, but don't make it obvious that those deals only apply to specific units. I went through the whole process of renting thinking "I'm getting a month free" just to discover at the end that I haven't. Then, they had a sudden price drop. In any other business I know of, if this happens within a short period of time (less than week), they honor the price difference. So I called to see if I could get that. I was told by a customer service agent that someone would get back to me. They never did. When I called back on my own and was put in contact with the manager of the San Jose location, she got upset with me for asking! She literally lectured me on how that would be an impossible business model and how she can't just give me whatever I want, as if I'm asking something crazy that no one in the history of the world had ever asked for. As the conversation continued it got more hostile. When I tried to explain the confusion between the website pricing and local pricing, and explained the last phone call I had, she wouldn't even let me finish or hear the details. I literally had to pause her and ask "are you interested in helping me?" She suggested that I should store elsewhere, since she manages the branch and we weren't getting along. And as she hung up the phone, she called me a "d**k." Bottom line: AWFUL manager, confusing pricing and website. Stay away"

"Able to access your storage till 10 p.m. good for people who work"

"I have had two storage units(D048 & E082) in over a year and the staff have been great. It is always clean and I will continue to use life storage. -Bashiri"

"Great facility, always clean, friendly staff."

"I'd suggest you not leave your stuff here especially if it's long term and valuable. The first year was good no issues and due to covid we haven't checked in our unit and thought our items would be safe. When we finally came back to check 12/2020 we couldn't get into our own storage unit because someone had changed the locks and half our items were stolen. We filed a police report and contacted the insurance but they didn't want to cover the lost items because there wasn't "evidence" that it was broken into. I emphasized that someone had changed the locks because both our keys weren't working and replaced a different one - the employee had to come and CUT the lock open. So ridiculous! Apparently, it seems anyone can come and buy the lock and replace it because it's sold in the front of the office. There's no damn efficient security surveillance and if there is the people we spoke with in the office that day said surveillance can only go back ~90 days. There was NO COMMUNICATION that something had happened to our unit. NOTHING!!!! We are back in the storage again (11/2021) [I have regrets of not moving out what was left] - we are finding ourselves in the same situation of our keys not working!!! I called customer service although it's after hours - he said it looks like there is property manager or someone living on site who MAY be able to help, but after 15 mins of waiting no one house came out or called. BEWARE!!!! Customer service may help you to *get in* but when shit goes missing you're out of luck. I suggest you visit your unit every couple of days or every week. You'd have better luck with the rat infestation with the insurance claim."

"Kimberly was a great help . She helped me get my storage since I’m a first timer she told me about the storage and questions I had she helped me . Great person to talk about any questions you have"

"The staff, especially Kim, are so helpful. They were able to answer all my questions and really just made moving a more pleasant experience."

"I was trying to find a storage for my room as I was in a pinch trying to move and the staff was nice - Hasan was helpful in what size I’d need and perfectly fit what I was storing! Highly recommend"

"Highly recommend renting a storage with them , site is always clean and employees there are great."

"Well-kept place conveniently located good prices compared to where I've been before and very professional staff"

"Everyone's really nice. I've had a unit for about 8 yrs, and I've never had any problems with break-ins or damages."

"This was my first time renting a storage unit and they made it really easy for me to understand how everything works. Great customer service!"

"Friendly and helpful staff!!!"

"Wow what a great place wow"

"Life storage saved my life. The compassion and kindness the staff has is amazing . They are helpful and non judgemental. I have never felt cared about from a storage facility like I do with them. They go the extra mile . Thank you life storage for being there and for being real people God bless u all Thanks Lisa reed"

"The staff at this storage facility is absolutely awesome. They have been honest and helpful with any situation I have needed, couldn't ask for more"

"I have been renting from Life Storage for about 3 yrs. Kim(manager) has always been friendly and very helpful. The units are kept clean. Never had any issues since I've been renting. I recommend anyone to choose life storage."

"Office is great. Very helpful!"

"The absolute best."

"Thank you Kimberly for making it so easy to rent a storage unit. You and your team are super friendly and we're super helpful with all my questions."

"Wonderful staff alway so very helpful..."

"Pleasant staff, clean units and great access hours."

"This is the best storage place around!!! Can't beat the hours! Kimberley and the crew are fantastic and super helpful. Definitely will recommend to anyone looking for storage."

"Rented a space here a few months back for some of my collectibles. Hassan helped me out with the process since I had not done the storage thing before. Everything was quick and painless and the storage is exactly what I wanted."

"I was entertained to the extreme."

"This business is run by a bunch of idiots. I was a victim of identity theft and the thieves used my identity to commit crimes on the grounds. Life Storage refused to consider the evidence or even share it with me. They are evicting me from my unit because, though they say the video does not show me, according to them, that does not prove I wasn't involved. What kind of reasoning is that? I called and emailed their "corporate" office, and I got the runaround. They referred me to another idiot in San Jose, Daniel Arias, who was just as indifferent to my plight as the ungroomed slob that works at the local facility. I have been victimized twice here: once by the identity thieves and then by the Life Storage idiots. According to them, victims are the guilty ones. One star is way too generous for these people. I just wanted to be as negative on these guys as they deserve. There should be negative numbers. Terrible businesses practices!!!"

"Clean, professional & expensive."

"Since she moved me in months ago Chandra has always been funny & happy. I don’t like paying rent 😎 but I enjoy the experience it always brightens my day."

"Best storage facility i have ever had. I totally recommend this business!"

"Great customer service"

"I was looking for an affordable space large enough to fit my kayak and found life storage which was not far away from me. Fortunately, Kim was working the day I found the place. She was very nice and helpful throughout. She assisted me with finding the right space for my things. Kim went above and beyond to help me. I have found that the staff of Life Storage has been nice and friendly. In addition, The place is nice, clean, and well lit. Security cameras are seen all over the facility which helps tremendously for safety. I highly recommend life storage if you’re in surrounding area."

"I’ve been to a lot of storage places , by far this place is the most rudest location ! Their customer service it would be nice if it got improved the blonde older lady idk if she was training but she was cocky ."

"I paid through 9/26/2020 but vacated the unit on 9/15/2020 , I asked the lady manager for a reimburstment of 11 unused days and she said "They dont do reimburtments " THIEVES. You owe me $40 dollars for those 11 days I did not use your storage unit."

"they have served me well"

"Been renting a space for a few years now and I'm hoping the new owners will change Access hours to 24hr or at least till midnight . That would make it easier for Renters to Access their Property when needed"

"I've had household goods stored here with for longer than planned. I'm not real happy with the rate I'm paying as a long termed tenant based on what they advertise to attract new customers. When I questioned the rate difference, they told me I could get the lower rate ( I may have to move to a new but same sized unit), but then the new rate would climb up to where mine is now and probably higher in a short time! I'm wondering if there's any regulations on these storage unit places??"

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"Such nice people working here always helpful and area is very clean"

"Great Service, Good deal, clean and nice facility, secure and easy. Ty is a great guy and he really helps a lot, he is doing a great job... i am highly recommend this place to everyone..."

"GREAT customer service!!! I normally don't write review and this time, I have to remind myself to post a review for the customer service team.  I used their storage for a bit over 2 years and from the day I went in to sign up until the day I returned the storage, all great experience.  These ladies are so nice, and easy to deal with.  I cleaned out my storage and I didn't expect them to return it for me before I even stop by their office to let them know but they did.  Kimberly was so sweet and nice.  She told me she didn't want me to get charge for the new month so they returned the storage for me when they saw the storage is empty and no lock on it.  AMAZING!!! Kudos to the staff."

"GREAT customer service!!! I normally don't write review and this time, I have to remind myself to post a review for the customer service team. I used their storage for a bit over 2 years and from the day I went in to sign up until the day I returned the storage, all great experience. These ladies are so nice, and easy to deal with. I cleaned out my storage and I didn't expect them to return it for me before I even stop by their office to let them know but they did. Kimberly was so sweet and nice. She told me she didn't want me to get charge for the new month so they returned the storage for me when they saw the storage is empty and no lock on it. AMAZING!!! Kudos to the staff."

"I love Life Storage. They have great customer service. Their phone system was easy to use to get your account started and to get storage space during COVID-19. The website was easy and fast when looking for availability and pricing. They have carts for elevator use, perfect access times at 6am - 10pm daily, 365 days a year. Best of all there is a bathroom available for times when you cannot leave your storage property unattended."

"Not expansive or cheap good price I got storage here! Recommend this place Who ever lives here closer this location."

"Drama free. Hassle free. Convient location"

"Rat infestation ruined numerous items in my storage spaces. Apparently the winter rains and local construction have created a huge rat infestation problem. I had to throw out multiple items. Rats even got into sealed plastic storage containers. Management changed hands and is not helpful."

"Seems like a well-run operation."

"Mean n helpcul"

"Staff was always helpful and courteous.."

"I can't say enough about the amazing service here! The managers and staff that work at this Life Storage location (Las Plumas Ave) are OVER the top. They are always cheerful, always willing to help, they go above and beyond anything I have experienced . Before moving my business inventory here, I was in a different location with a storage unit provided by a different company. It was fine there, but the experience here is a night and day difference! The gate access hours here are longer, it's a safer environment (video surveillance) and, like I say, the staff are so very helpful. In fact, I just rented a second unit today, and they helped me get one that is located right by my existing unit. I really appreciate everyone here and would highly recommend!"

"Is a great company thank you"

"Yeah not clean second floor, muggie, stuffy dim lights. Not recommended."

"Kimberly and Elliot did a great job helping us find a unit. Great customer service. Will recommend."

"Very pleasant experience dealing with Elliot. Would recommend."

"Excellent and friendly service! Elliott came in 2 hours early to accommodate our move-in schedule. The check-in process went very smoothly. Thanks Elliott!"

"Mal servicio ninguna estrella"

"Great service and the manager is so professional and sweet. I would recommend this place to others."

"Super convenient hours play location helpful employees tremendous service"

"Great Service."

"This placed was awesome right from the beginning. Lucy Mora the store manager who assisted me has always been very helpful,.her great attitude is contagious and motivating."

"Made a reservation a couple days ago. Called this past Friday to make sure they would be open the following day, Saturday, and to let them know I would be coming. The person confirmed my reservation, and that they are open 9 am - 6 pm on Saturday. I arrived that Saturday, as agreed, with my loaded U-haul truck only to find a "Sorry, we are closed" sign next to the sign that says they are open that day 9 am - 6 pm. Lights were off and no one there. I called the main number, no response. I called the emergency number, a national office number, and the person said they would send out a emergency request to their operations department and that someone would call me shortly. I waited for 15 minutes and called the emergency number again. The person said they would send out another request. Needless to say, no one called and I left after waiting in front of their office 30-35 minutes. I did receive a call the following evening from the office apologizing, but obviously late for that. I attached a picture of the "Sorry, we are closed" sign next to the working hours sign on their office door."

"Lucy is a hard worker love her customer service"

"I been at this location 10 years! Lucy has the best customer service! Always friendly to customers!"

"UPDATE: So apparently, I have been paying for rodent insurance. I found out after speaking to Lucy, the manager, when she called to tell me my credit card expired. I vented to her about my baby stuff being damaged and she told me about the insurance I've been paying for. When I called before, no one mentioned this and I would of shut down the storage without doing the claim. The coverage is only up to a max of $2000 but I went through the process and got reimburse the whole $2k. I think after going through this and talking to Lucy, I understand the rodent issue is a challenging one for the business since people will bring in things like food, and obviously that's hard to check and control, but it sucks being on my end and losing all my expensive stuff I thought I was protecting by renting an offsite storage. When we cleaned up, we found multiple mice/rat mummified skeletons. It was a messy experience, but I appreciate Lucy's professionalism through this ordeal and she is a fantastic support that is a perfect balance between the company and the customer. Thank you Lucy."

"Awesome location. Very helpful staff!"

"Always great customer service, the grounds are clean, easy access to my unit. I also feel safe with the security cameras on the property."

"No everything is perfect"

"great company"

"Keep your employee happy they will keep us happy!!"

"lucí and angelica are very professional and very kind I feel happy with their work. Thanks Maria G"

"I have enjoyed my experience with Life Storage and plan on staying for a while. Thank you for amazing customer service."

"I have had not so good experiences with storage places in the past; but my total interactions with Life Storage have erased all of those bad feelings."

"The associates at the Las Plumas location in San Jose are amazing and area always very friendly, knowledgeable, and helpful!"

"You did an extra-ordinary job. It was the best customer service. Thank you. Blessings, TTA"

"Thank you for service, wishing you a very Happy New Year. Keep up the good work. The Girls in the office are always very happy and nice to all of us."

"Overall my experience so far has been a bit long only due to my own fault however when it came to the staff members the team has been nothing but helpful knowledgeable and the store manager at this location without a doubt knows her stuff and is definitely doing the right things to motivate impact and help her customers"

"The office clerks afe the best. Very friendly and attentive. They are the reason I am continuing customer."

"Yes the Manager Lucy does not only provide excellent customer service skills, but also is warm and friendly!"

"i feel very safe with storing my stuff here . thank you"

"The office manager, Lucy, is amazing! She is always kind and attentive plus I always feel like I am her favorite customer (although I am quite certain she makes everyone feel like this!). She always goes out of her way to make time for my needs and this kind of customer service is rare these days. Thank you for having such a wonderful office manager!"

"The staff, Lucy and Angie, are always very nice, and the price for the unit was very reasonable. I drop off boxes to my unit weekly and each time I walk into the office to borrow the push cart and I'm always greeted and it's just generally a pleasure to go in. "

"I like to thank Lucy from the store on las pumus san jose ca, she did a great job proving me information and among other things with the questions i had."

"The best ever!!"

"Service was very prompt and quick "

"Angela was very helpful, professional and efficient. I would strongly recommend your service to my friends and family"

"I'm happy being a customer of LS"

"Love the 2 ladys in the office if they are very pleasant and have been since i started storage there"

"keel up the good work !!"

"Lucy and Angie are always friendly always take the time to say hello "

"Lucy and Angie were very helpful and whenever I come in I am always greeted with a smile. They always answer all my questions and they always do their best to help me. A+ customer service! :)"

"Doing a great job!"

"Lucy and Angie have always treated me and other customers that were present during my visit, with utmost care and professionalism. They even remember my storage unit # if I forget (without looking at the computer). We always feel like we are treated very well and not rushed. I don't feel like I am just a number here I feel like a respected customer and sometimes even like an old friend. Which often leaves me smiling after a hectic day at my job. Thank you ladies for your gold standard customer service skills. I totally appreciate you both. "

"I went into Life Storage to step up autopay and was immediately greeted by Lucy and Angela. Just wanted to say thanks ladies your help was very much appreciated! "

"Lucy and Angie both are major assets to your company. They are professional and helpful, plus they keep the property immaculate."

"I've been a customer for many, many years. For the past few years, prices have increased. Perhaps consideration should be given to long standing customers and those who always pay on time. Maybe a "free" month now and then...just a thought"