Storage Units near Natomas Park in Sacramento, CA 95834

"We've just put a huge houseful of furnishings into storage at this location and our transaction was as pleasant as any moving experience can be.  We dealt with Kyler all the way through and one thing I really appreciated about him was that, while my family was in the midst of so many other details, he knew exactly what we'd need to know before and after the moving van arrived.  Highly recommend this location of Life Storage.  Thank you, Kyler."

"We just moved an entire houseful of furnishings into this location. Kyler was our contact person and he was helpful every step of the way. Highly recommend."

"Stephanie and Kyler were great helping us get a unit. It was busy, but they helped us all out in a good time. Made it personal and cared about why we needed help storing odds and ends. Definitely a nice breath of fresh air with the craziness of moving."

"Clean. Secure. Staff is professional and helpful. Awesome place for drive up storage."

"Great experience renting a couple storage spaces. Convenient hours, great customer service and enjoyed the online services."

"Very good. I received the assistance I needed in an fast and courteous manner."

"So far so great!  For my storage and was able to declutter my house and office! Easy to get in and out.  Close to my house and office. Can't get better than that."

"This location has deleted my previous reviews of the front desk staff. I had an encounter with the front desk manager, Stephanie and she was very unprofessional and told me on the phone, "I can't be on the phone right  now" and hung up. I wrote a long review about my experience and it looks like this facility deleted it. My mom also wrote a review for another awful experience she had and they deleted that one too. So be aware that this location deletes some reviews."

"Love this place super friendly and helpful"

"Went in last week. Staff was great and really helped us out!"

"It’s difficult to make payments. Their online system where you go to make a payment is garbage. It never works correctly. They don’t accept payments over the phone."

"Easy access...very clean!"

"Kelly H was very nice and knowledgeable , lots of energy and answered all questions. Very good experience. Jean H"

"Great location, very clean, safe and secure storage. Staff is professional and helpful."

"Very helpful"

"Excellent customer service. Rental space available."

"During my move out of the storage unit (and into my new house), I forgot to call and cancel, letting you guys know I was out. When I finally remembered to call, I was positive I would have been billed another month since it took so long to call. I was pleasantly surprised to find that you guys, upon walking the units, had already "moved me out" and cancelled the unit for me. Excellent customer service! Thank you!"

"The personnel r very friendly"

"Best place I've rented from. Cool staff and easy rental agreement online. No bs or surprises. I'd recommend this one to anyone."

"This store is extremely negligent. While our boat was stored within the outdoor portion of the facility, they allowed arsonists to start three separate fires in the same night. Firefighters came to the location in between each fire, and the storage company didn't think to have someone stay and keep an eye on the facility. This allowed 2 additional fires after the initial one. They also did not notify customers until much later. I'd guesstimate 75% of the outdoor storage was burned beyond repair. They did not call us, nor did they call other customers until hours after the last fire. They took no blame in the additional fires. The day of, they told us we could keep our boat there free of charge until a later to get determined date. They charged our card for the space one week after the incident. The RV next to our boat was lit on fire and in turn, the fire spread to our boat. We tried to get the information of the RV next to ours for insurance purposes and they refused."

"I am shocked on how my daughter was treated at this location in terms of customer service by Stephanie. I will not be using this storage facility in the future and will spread the word."

"I am currently renting a storage unit at this location and called because I would like to extend by a week and Stephanie answered. I was told that it is not option and that I would need to pay $210 for the whole month if I want another week. That's a little absurd to me but okay, companies have policies and I understand. I was not expecting to have this kind of expense and wanted to know what options I have and I was told to either pay or go to another storage unit and those were the only options I was given. That to me doesn't feel like good customer service whatsoever. I feel like there had to have been more options for me such as maybe move to a smaller storage unit and I came up with that on my own. Stephanie then said she has had a customer in the store the entire time that I have been on the phone and needs to get off now. Very professional. She mentions she will call me back and I have not gotten a call back in over an hour so I called again and she says she is still with a customer and will call me back in 10 minutes. No call back. I am appalled at the unprofessional manner in which this situation is being held and feel ignored. I don't feel like I was taken care of as a customer in the slightest bit. I will not be returning to this storage unit and will be spreading the word to all my contacts not to bring business to this location. Thank you Stephanie for an awful experience when this could have been avoided with respectful customer service. I had a wonderful experience when I arrived at the location with another individual but ended on a bad note."

"This store is extremely negligent. They allowed arsonists to start three separate fires in the same night. Firefighters came to the location in between each fire, and the storage company didn't think to have someone stay and keep an eye on the facility. This allowed 2 additional fires after the initial one. They also did not notify customers until much later. I'd guesstimate 75% of the outdoor storage was burned beyond repair. They also took no responsibility in the situation."

"Los trabajadores son muy amables y pacientes con las personas que no hablamos bien ingles"

"Stephanie is doing great job managing the place."