Self Storage Units near Elk Grove in Sacramento, CA 95829

"jillian and katie were so helpful and friendly 10/10 would recommend this place clean and easy accessible"

"I am very disappointed. My storage fees have gone up at least 25-30%. They don’t call you or even consider you a valued customer. They just want your money. I had a friend call last week. I find it disturbing that she got a quote on the same size storage I have for $60 a month less. No Joke and no words. My storage fees are $211 a month. It’s one increase after another. My # one goal is to rent a garage so I can store the rest of my belongings here and NOT DEAL WITH CONSTANT INCREASES. It’s very sad. My son just passed away 2 months ago. Obviously moving my things now is not a priority. My advice…… if you decide to use there storage facilities, make sure you have a locked in rate and make sure you ask how long your rate is good for."

"I have nothing but compliments for LifeStorage #618.. They were there with a solution to my storage needs, were professional, and always greeted me with a smile."

"This storage facility is very clean and free of rodents and insects. The managers are friendly. I used my locker for a little over three years with no problems. The only reason I gave four stars is the rising price (twice since 2018)."

"Great experience! First time renting a storage unit. Started the process online, then Angela helped me over the phone and offered to continue helping me in person. Angela took extra time to show me several different t storage unit in person, super friendly & helpful. The store manager Jillian was so patient and kind with me. She walked me through the entire process of renting step by step, took the time to explain everything to me in detail. The customer service was above average and I recommend Life Storage on Calvine 100%. Thank you for everything."

"Had to get a storage for my daughter and all her stuff. Stopped by this spot.  The young lady who assisted me was like Super Helpful.  She really made me feel comfortable with the size of my unit. The unit was also clean and looked to be well maintained thus making it easier for me to be ok leaving my stuff there. The assistant & her boss both had pleasant personalities."

"I relocated from San Diego to the Sacramento area for work and fell into somewhat of a rental scam which resulted in me having to secure a storage unit last minute. My relocation from hell took a turn for the best after contacting Life Storage. Their customer service was above and beyond what I expected. Jillian was an absolute breath of fresh air from start to finish. Not only was Jillian amazing to work with, but their storage units are spotless! I'm so glad I used Yelp to determine which storage facility to call first (they have the best Yelp reviews overall and for good reason). Thank you, Jillian, for your phenomenal customer service!!! NOTE: When using GPS, list the city as Elk Grove (not Sacramento which is what's listed on their business card)."

"I called with questions over and over again like an annoying person. Every time they answered the phone they were not only helpful but kind about it too!!! The staff at this location rocks!! Thank you so much for making a stressful time easy with your kind spirits."

"I've been a long time customer at this location. This Is a great place to store whatever you need. Easy access, very safe, kind staff. Gillian (the manager) is always nice and has helped me out plenty of times, but when covid hit my household I couldn't believe how accommodating the company was. With other storage places in the past I always felt as if they wanted to get their hands on my stuff to "sell" (or keep) as soon as they could. This place NEVER made me feel like that one time in over 10 years."

"If you are looking for a storage facility, this is the spot to go. I live in stockton and have been storing with Jillian at life storage for over a year now. She is always on point with her customer service and goes above and beyond to keep the place clean and the customers happy. I never have to worry about this facility being broken into because of how well Jillian manages the property."

"I just set up my storage unit yesterday. Jillian in the front office was amazing. She is so friendly and her customer service was amazing. The process was quick. Life Storage had the best prices near me. I am excited to share my business with them."

"renting from Life Storage was a pleasure"

"Great experience. Jill in the office is super nice. She made things very simple for us. Her customer service was on point and she was so smiley. 10/10 would come back again"

"Kattie thanks for all your help you are amazing!!!"

"I love this place; they have the best cleanest storage facility I have ever been to.  They're staff is so friendly, helpful, and very kind. They were there when I needed them; and there when I needed to vacate.   Thank you Life Storage for all your assistance."

"Very clean!! Great staff very friendly."

"Stopped in on a n emergency snd needed a swathe storage unit... they didn't have one but Jillian took the time to search out a unit at one of their other facilities and booked it for me. Highly recommend this business!"

"The service was amazing! Jillian and I really hit it off and she was very helpful and outgoing. Perfectly gave me information and instructions on the unit and about the job. I will tell my friends and family about this place. :)"

"This place is great and moreover cute Jilinan the store manager here, she is awesome , so helpful and energetic. This storage is very nearby to my place. Its neat clean and well maintained. Go for life storage.."

"Highly Recommend!!! Not only am I satisfied with how Clean and well kept Storage is, I am also blown away by Jillian! Jillian helped me out every step of the way and I couldn't dream of taking my business anywhere else!"

"We moved in thru their online program. The unit was spotless and was way better then expected. The grounds were clean and we were approached by the manager, Jillian and she was so nice and smiley! She made sure we were happy with the size and told us about the ground rules and boxes they sold. 10 out of 10 would recommend here."

"GOOD PLACE CLEANING UP SOME BOXES FOR DONATIONS. THIS IS LIKE A FULL-TIME JOB. HAPPY WITH LIFE STORAGE!!!😊"

"We were very happy with Life Storage. My daughter had to move out of the room she was renting when her college had to go to distance learning and she came home. We didn't have room for all of her things and so we needed storage quickly and for a short time, 6 months. I appreciated how easy and inexpensive it was."

"We just vacated into 882 after 15 years of renting and our move out experience has been as poor as expected based on the horrible customer service we've experienced over the years. They frequently raised our rent without any prior notification and changed due dates. The management has changed over the years and have not all been as bad but the current one is probably the worst. When we first moved in we were told our unit had an alarm that was set every time we exited the facility. Then found out several years later that feature had been removed yet we were never notified of such. Upon moving out we described a plastic bin had been chewed threw by rats and was full of rat poop. So they must have lived in there for a while.   There are many choices for storage facilities and I definitely would NOT recommend this one if good customer service and cleanliness is important to you."

"Jillian is very nice and sweet! Very patient and respectful towards clients! She is a plus to your company!!!"

"Jennifer was the BEST!!!"

"Great service Very professional Super satisfied Jillian is the best manager ever"

"Very helpful & friendly!"

"I was supposed to be a new customer, but the day I was supposed to move my stuff in was eye opening enough that I changed storage facilities before finishing signing all the paperwork. The gal at the facility called me and told me I could only come at a certain time because of her lunch break. So I rearranged my schedule a bit to do so. I get there at 1:30, our scheduled meet time, only to have a note on the door saying "closed for lunch until 1:50". Mind you, Im paying people to help me move and time is money. Not to mention how inconsiderate is it, to miss an appointment without a phone call?! While waiting, I am already looking at other possibilities for storage because of this first impression. So finally she strolls in from lunch and very nonchalantly says, "ya sorry about our 130 appointment, I was gonna call but.." and then she shrugs! Seriously?! So not only did I not get a sincere apology, but I also got a shoulder shrug. Awesome. But I sit down anyway to start the process. I ask about rental rates and how long or if they guarantee the rate. She says no. And that she has seen at most only 35 per month increases. Only? So I politely excuse myself at that point to call Extra Space Storage down the street. I ask about rental increases and they tell me $5 to $10 at most and if I have a grievance with it, to just call the office and they'll see what they can do. I checked with my boyfriend also, who had stored at that facility for 2 years, and he said they never raised his rent. I went back in to the rude shoulder shrug girl and told her I was going to a different facility that doesn't raise their rent so much. She said "well it's pretty standard to raise rent so your boyfriend was just lucky. Good luck. " But you know what? I wouldn't have even been looking at other units if she hadn't of been 20 minutes late and I would have stayed if she would've CARED about missing our appoinment time. Or hell, cared enough call me wouldve been even better! I asked the gal at Extra Space if I could come now to store my stuff and sign up and even though she was supposed to be going to lunch, she waited for me to get there. Because THAT'S customer service. And the facility is really nice and Im happy with them, I would recommend them instead of this place."

"Jillian has the best customer service I have ever experienced. This is something that cannot be trained, she is genuinely an amazing person. She makes paying a bill a pleasure and if she was having the worst day in the world you wouldnt know it one bit. Thank you for always providing the best custimerservice! Life Storage should know what an amazing person you are! Thank you!"

"Staff at this facility was always polite and helpful. I absolutely would choose Life Storage if needed again. Thank you, Eric"

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"Rating kim is easy, 5+stars for her. She makes the whole experience at life storage pleasant and exciting. I love her personality. She is upbeat all of the time, her customer service is second to none. She's a keeper!!"

"Jillian ROCKS! Great service. I appreciate you!"