Customer Reviews - Life Storage #612, Sacramento
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We at Life Storage want to maintain the best storage facilities in Sacramento, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Sacramento (#612)
4.89 out of 5
based on 20 of our most recent Reviews
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- Cecilia from Sacramento, CA
4.6 out of 5
"My only concern is rates were expensive and kept increasing. Otherwise, the facilities were very clean and staff were professional and courteous.
Thank you"
January 23, 2019
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- Virginia from Sacramento, CA
5.0 out of 5
"I really love the promos for rentals that’s what’s going to keep me interested a d re renting again, as well as having Dolly’s available for moving assistance and building was kept at a good air quality temperature
Thank you for The consideration ."
November 24, 2018
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5.0 out of 5
"I was blown away with how clean and secure the facilities were! The climate control made the space feel comfortable and safe for objects I was worried the heat would destroy. Your staff was so knowledgeable, and showed me everything I needed to know. It was a great experience!"
June 19, 2018
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- Nanette from Milwaukie, OR
5.0 out of 5
"pay online for storage unit rentals is great!!! a great plus."
May 06, 2018
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- Arnold from Sacramento, CA
5.0 out of 5
"Clean, secure, up to date facility. Happy to be with you."
October 27, 2017
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- Alice from Sacramento, CA
5.0 out of 5
"Absolutely wonderful customer service. When I stated that the prices were high, I was provided with a competitor's address "to check out." While a better price, I came back to my first choice on Folsom Blvd because the unit and grounds were so well maintained. "
September 30, 2017
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- Patrick from Sacramento, CA
5.0 out of 5
"Great place. The floors there are cleaner than my dinner plates! Great staff with service-minded care. This place is the best!"
September 24, 2017
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- Jennifer from Plumas Lake, CA
4.2 out of 5
"The young man that got me all set up was very professional and nice, even while taking care of the location by hisself. "
August 02, 2017
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- Christa from Sacramento, CA
4.8 out of 5
"I felt like my belongings were safe. This is an excellent facility and they hire quality employees! Thank you!!"
July 24, 2017
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- Patti from Sacramento, CA
5.0 out of 5
"I was greeted by name. I expressed concerns about what to do with my inventory and the manager came up with some excellent ideas for me."
July 23, 2017
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- Edward from Sacramento, CA
5.0 out of 5
"Yes. The only associate I've worked with so far has been Rudy, who's been helpful, friendly and professional on my three or four visits."
June 28, 2017
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- Dennis from Sacramento, CA
5.0 out of 5
"For me it was a great experience from start to finish."
June 27, 2017
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- Henry from Sacramento, CA
4.8 out of 5
"My only input is that the rent is a little high, especially when storing long term."
June 23, 2017
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- Christine from Sacramento, CA
4.6 out of 5
"I felt safe even though it wasn't a super safe area."
March 23, 2017
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- Karen from Sacramento, CA
5.0 out of 5
"I thought I would get a monthly statement so my first payment was late. Now that I understand I will set my payment automatically. I appreciate receiving this email account summary. "
March 20, 2017
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- Tanya Cook from Carmichael, CA
5.0 out of 5
"Since the new management, my opinion of LifeStorage hascome around 180 degrees. The new manager is COMPETENT! Which is HUGE.
I feel much more comfortable with having my "stuff" here, and that I was getting good information.
As we are getting situated in the area and starting to get a lot of our household goods we needed to cut our storage space in half. I was very tempted to just move someplace else, however, we met the new manager and were extremely impressed. By his professionalism, his knowledge of the industry and the business, his customer service skills, and his valuable help.
I am HAPPY to recommend LifeStorage to anyone at this point. That was NOT the case with the fiasco I had getting moved in and my first few months at this facility. I was NOT impressed."
March 02, 2017
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- David from Sacramento, CA
5.0 out of 5
"Great service/Company. Thought: it would be helpful to route incoming and outgoing traffic through main security gate with reversed lanes, like New Zealand on both street and interior sides of gate as the access code box on driver side requires cross lane conflicts at the gate - two cars face to face."
January 04, 2017
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- Elenor from Sacramento, CA
4.9 out of 5
"I had looked at several storage facilities prior to this one and was surprised at how clean and pleasant this one was. I also like the security and the feeling that my belongings are in a safe spot. "
September 29, 2016
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- Lynda from Citrus Heights, CA
5.0 out of 5
"The representative who helped us was exceptionally knowledgeable and totally professional. She would be worthy of a promotion."
September 29, 2016
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5.0 out of 5
"Thank you for your service, for your exemplary service."
September 28, 2016
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