Customer Reviews - Life Storage #530, Duarte
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We at Life Storage want to maintain the best storage facilities in Duarte, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Duarte (#530)
4.94 out of 5
based on 31 of our most recent Reviews
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5.0 out of 5
"I hope I never get stuck in the elevator. I am very claustrophobic."
January 17, 2019
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5.0 out of 5
"The communication between the PALMDALE site and the Duarte site facilitated an easy transfer. Both Debbies were excellent! Debbie in Duarte really was a big help in recommending the types of storage I needed and accommodating my accessibility needs. She even called to follow up after our moved in. She is always very helpful when ever we see her around the facility during our visits"
November 16, 2018
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- Catherine from Bradbury, CA
5.0 out of 5
"Very reasonable price for what you get. Facility was very clean and secure. And easy access to our storage area."
October 14, 2018
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- Camille from Pasadena, CA
5.0 out of 5
"the facility is very clean and I am very impressed with my whole experience"
May 20, 2018
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- Solana from Sierra Madre, CA
5.0 out of 5
"The entire space was cleaner and nicer than I have come to expect from storage facilities. The woman in the office (Deb?) Is kind and extremely hrlpful."
April 29, 2018
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- Barbara from San Dimas, CA
5.0 out of 5
"Your employees at the Duarte are exceptional. Always friendly & go out of their way to be helpful. The storage facility was very clean & secure."
April 23, 2018
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- Saritti from Monrovia, CA
5.0 out of 5
"I was impressed with the facility, but I was extremely impressed with Andrew Burton the associate manager. He was courteous and professional and was to able to answer every question I had about storing at the Duarte location. He made me feel good about doing business with life storage and you need to hire more people like him."
April 18, 2018
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- Eric from San Gabriel, CA
5.0 out of 5
"Thank you for keeping our belongings safe and secure..."
February 15, 2018
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5.0 out of 5
"The lady that helped was patient with the fact that I had my little ones with me when completing the paperwork. She was courteous and helpful."
January 30, 2018
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5.0 out of 5
"The employees at Life Storage are exceptional with their service and keeping touch with me regarding facility issues."
January 04, 2018
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5.0 out of 5
"Roger when he was there was so kind and helpful.
Debbie kept me on top of things and that has help me save a few dollars.
every thing helps these days.
when I would come in sad she made me smile and worked with me.
i will miss you guys
but thank you for helping me thru a transition in my life.
Sheila "
October 24, 2017
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5.0 out of 5
"The property was well kept, But when I checked out, I sweped the unit a
and there was no place to put my dust."
October 23, 2017
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- Brittany from Alta Loma, CA
5.0 out of 5
"I definitely appreciate that they give you a call if for some reason your payment doesn't go through. I've had two cards expire without me realizing and I wasn't charged a fee or anything, just a friendly phone call and reminder to update my payment options. Super appreciative!"
October 04, 2017
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5.0 out of 5
"I was amazed on not only the quality but the affordability. If I ever need to rent a storage unit again, I will come here first."
July 24, 2017
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5.0 out of 5
"Ron at the Duarte location is an amazing help. He is always so friendly and very informative. I feel Ron Values his customers and genuinely loves his job."
June 27, 2017
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5.0 out of 5
"excellent clean,AC, FMRadioonPA system reduced paper expedited online registration and great staff"
June 27, 2017
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5.0 out of 5
"Very nice to be greeted or even a wave hi. Always very nice when I have been there.
"
May 25, 2017
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4.6 out of 5
"Ron and Debbie are absolutely amazing, very helpful and always attentive to your needs."
May 25, 2017
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5.0 out of 5
"Everything was perfect!!! Debbie and Ron were very nice and helpful. I'm totally satisfied with their services. The unit was perfect for what I needed. Thank you. "
May 23, 2017
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5.0 out of 5
"Enjoy the friendly service and rental price is great as long as you don't raise it I'm very satisfied "
May 22, 2017
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- Gustavo from EL MONTE, CA
5.0 out of 5
"I am very happy with the staff. This isnt just a storage place, this is my second home. The only place id trust the things closest to me that cant be in my home."
May 08, 2017
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- Marleen from Temple City, CA
4.7 out of 5
"I always appreciate the associate name Debbie who work in Monrovia/Duarte office. She always calls to remind me that my payment is due and takes over my monthly payment via credit card over the phone. Such small thing can really be helpful during my busy schedule."
March 28, 2017
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4.6 out of 5
"Ron and Deb and wonderful people and always cared for my every need."
March 23, 2017
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4.3 out of 5
"Good staff and well-maintained site. I don't like having to pay for off-site storage, but your manager made the process very smooth and pleasant. I have already recommended this location to friends."
March 20, 2017
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5.0 out of 5
"No hidden fees, up front about all detailed, very accommodating, genuinely nice. "
February 06, 2017
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5.0 out of 5
"Excellent Service.
It's a pleasure to store at Life Storage.
Love it here!!
"
January 21, 2017
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- Alfredo from Los Angeles, CA
5.0 out of 5
"I can see you like to outstand on what you do, your facilities, your personnel, your name, I feel I have a good uncle:)"
October 01, 2016
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5.0 out of 5
"Did a lot of research before choosing Uncle Bob's [Life Storage], I'm not disappointed."
September 27, 2016
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- Reza from La Canada Flintridge, CA
5.0 out of 5
"the sales associate was very knowledgeable, kind and most of all not a typical salesman. I felt very comfortable speaking with him"
August 29, 2016
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5.0 out of 5
"The staff was amazing. They were patient with our little ones and very knowledgeable. The facility was clean, well maintained and the security was great."
July 07, 2016
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5.0 out of 5
"The cost is very reasonable & was nearly ½ what I was paying for the same amenities elsewhere."
June 17, 2016
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