Self Storage Units near Los Angeles in Torrance, CA, 90502

"Horrible place bc the workers are so nasty. They looked at me and said they had no openings even though i had a reservation, then showed me several others. They are a hateful pair of workers who refuse to answer work phone so they can sit there and do nothing. Would not rent there again."

"If you have a storage unit at Life Storage (at Normandie Ave.) you better check on it, haven't been to my unit for a month and found my lock was missing and a strange lock was placed on my unit, had to show ID at front desk to prove I'm the owner of rental unit, then they cut off the lock and it was what I suspected when I saw the strange lock. Someone had broke in and went through the unit and stole some synthesizers, keyboards, stereo and recording equipment from the unit and trashed stuff. They said You must file a report with the sheriff and then have an itemized list of everthing in the locker to prove what is missing before trying to use the insurance they force you to get when renting a unit. So you are out of luck if they break in to you unit. Found out they cannot tell when the unit was last opened and they will not go through the video footage unless a claim is filed with the LA Sheriff and then you claim against the rental unit insurance. So I will clean out what is left in the unit and move to a more secure place."

"The renting process was extremely easy and thorough. The employees were friendly and made moving in simple."

"Can I just say that Erica at this location is so helpful and friendly! She made sure that I was completely satisfied and was very professional! RV storage customer"

"Erika took my phone to help me reserve a place online and turned the phone away from me for a long period of time. During this time she left herself a positive review of 5 stars. I am beginning to wonder what else she did with my phone during this time. Please review Yelp reviews as this store gets all negative reviews removed from Google."

"Erika was great helped with all my needs."

"Thank you for all your help Erika all worked out."

"great service"

"Donovan was very helpful!"

"Life Storage was great and very accommodating!"

"Donovan was very helpful and professional."

"There property lacks the necessary security to keep your RV secure. They make you feel like your vehicle is secure, but reality is a different story. I used to have an RV........"

"Awesome place to store items for short or long term. The manager, Erica, was awesome in accommodating my needs in my move to Florida. They were always helpful in giving me a few extra days to get my stuff out when I couldn't be out by my billing date. Great service and great people at this location. Thanks Erica!! Andrew Lester"

"Great service"

"Bad customer service I called the corporate office over a month ago about my experience and still haven't received a call back. I also witnessed a homeless person on a bike entering the facility when the gate opened after me pulling in. When I 1st moved my things inside they didn't tell me that the doors looked at 11pm. So my stuff was stuck on the elevator all night I called one of the numbers numerous times and when they finally answered someone told me they see if someone could help and took my contact information down and never called."

"Erika is great!!!! Thank you for the excellent service :)"

"Very friendly and easy to deal with..and very professional..I received great services..A+ for the store manager Erika Galindo"

"Super helpful and very professional. They helped me get into a unit super last minute wirh no issues. Donovan we amazing thank you"

"Thank you for the help."

"My catalytic converter was stolen and then a few months later, my RV was stolen. Horrible security, avoid storing a vehicle at this facility."

"Erika helped me with my parking needs"

"The service by Donovan was quick, polite and informative. I have rented previously from this location and the service has not changed."

"Erika Galindo was very knowledgeable and very helpful in what I needed in space !! Will definitely recommend Life Storage and her :) Thank you!"

"Good unit, fair prices and considerate access hours. Donovan rules.⚡️"

"Great experience!"

"The customer service at this place is amazing, Erika helped me store my vehicle and was so accommodating and sweet. I feel totally safe leaving my car here. 10/10 recommend! Thank you :)"

"Erica was the best I have ever experienced .. top customer service ... love it ,, I will be definitely be returning.. Erica Galindo :)"

"I have used many storage facilities over the years - none compare to the quality of this Life Storage facility. The Manager, Erika, is absolutely amazing. This is a really large facility and she knows it like the back of her hand. I was impressed that she was addressing customers by their names as they walked in - she takes great care in establishing relationships with the customers. The facility itself is clean, well maintained and secure. If you are looking for a super cheap unit, this place probably isn’t for you. You get what you pay for. I’m willing to pay a slight premium for a superior facility with superior customer service!"

"Life Storage is easy to reserve on line and also to tour the unit in person. The store manager Erika G. handled my reservation was really helpful and friendly. She answered my endless questions and explained everything clearly. The facility is clean, aisles wide and well lit. Part of the reason I love Life Storage is because of the extended access hours 5am to 11pm. Also it’s a secure faculty with passcode required to enter property, again to enter building and to access elevator. Highly recommended. Thank you Life Storage"

"This is the best storage facility I have ever been at. Great customer service and very attentive. If I ever have a problem, it will get resolved quickly. Erica is great! She is always has a smile on her face and is very helpful."

"This place is great, I was helped by Erica and she showed me the unit before I rented it. The carts are close by and convenient for moving in."

"Personnel at the office were extremely pleasant and professional. The manager, Erica, provided the information I requested and allowed me to look at available spaces. Convenient location to freeway. Security gates. Clean facilitiy."

"Erika was fantastic. Knowledgeable and helpful."

"Been through a lot today Erika made it easy. Thank you"

"The staff is super friendly and helpful. I appreciate the reminders when payments are due. Great job!"

"Great service from Donovan, very helpful!"

"Came to rent out a storage unit and Erika was amazing. She went over everything and answered all of my questions. She even showed me the unit before hand to ensure that it was the size that I needed."

"MS. Galindo is a very respectful and knowledgeable person. I had a great experience. Thanks Erika for your time."

"She is very professional and kind, also helps me out with any questions I have."

"Erika was super helpful. Great customer service. She was able to help me figure out my renter policy. Reasons to keep me coming back."

"Great service! We are happy with Donovan’s service with helping us get a storage unit for our business. He made it fast, easy and explained! Would recommend coming here!"

"Need it storage found the perfect place Erika made it happen"

"I had a great experience at this location. Donovan and Erica were amazing with helping me with having the safest parking spot on the property. If I could give them more stars I would. Very professional and very caring people. Thanks guys for everything!"

"Erika was extremely helpful and made the process extremely easy."

"Amazing customer service. First time I came, everyone was extremely attentive and eager to help me. They have very flexible hours and have been very helpful with getting all of my things into a unit in the most effective way possible. Highly recommend this place, prices and customer service is great!"

"Donovan Aguirre and Erika Galindo are kind, knowledgeable and cared for all our concerns! We had a great experience at this life storage facility with these representatives and all there help! Very clean and easy access! If we need storage in the future we will definitely come here again! Highly recommended!!! 😊 Blessed & happy customers, Tom & Cynthia Sinagra"

"They jumped the cost of my space by 36% in one month. In the contract they are allowed to change it to anything they want with their 30 day notice. So there was a $65 jump in price. They say they set the price based on demand for each size of space. So they could jump it by 75% or more if they want. Corporate greed. I understand raising prices but this is a rip off. They know people are possibly out of town and can’t do anything about it, like myself."

"Be sure you bring your tape measure. I rented a 10' x 8'. However, when I started unloading my car, I suspected it was smaller. After measuring the unit, I discovered it was actually a 10' x 7'. When asked about the difference, the person at the front desk just said it was an approximate size. I immediately canceled the contract after I realized I had been misled."

"Could a place be more inefficient? I hope not. This place and their one employee could stand some help. It's ridiculous how long you have to wait for service especially for what they're charging. Inefficiency and lack of courtesy seem to be the norm."

"Awesome facility all around. Good prices on storage units and can’t beat the access hours. The staff that works there are especially accommodating. Erika was absolutely great and went above and beyond to help me out! Very friendly and smiley 😁 Thanks Erika!"

"Erika excellent service"

"Erika is always helpful and going that extra mile for me. Thanks Ms. Erika"

"Erika was very patient my husband reserved a 10x15 was not the right size had to go with a 10x 20 great prizes."

"Best customer service goes to Erika Galindo"

"Amazing staff, eager to help with anything at all. Clean!!!"

"Got the unit I wanted in under 20 mins! Great service, Donovan answered all my questions!"

"thank you for the savings Erika"

"Thank you Erika"

"They’re great!! Good prices, easy storage."

"Brand new 30ft RV Stolen in early Feb 2022.  In December 2021, thieves stole the batteries from our rv.  This is supposed to be a locked facility where they charge us $426/mo with the expectation that there is some security.  Life storage did not offer to repay the cost of the replacement battery. Apparently, thieves conducted a smash and grab of RVs from the facility in Feb 2022 and I assume mine was stolen at that time and I was never notified.  It wasn't until over 30 Day later when we received a parking ticket in the mail for our rv.  It was stolen from Life storage for 5 weeks ago and they tell me they had NO idea?!?  Really?  It was brand new, 30ft long and occupied the corner space that was hugely We located our RV in a Los Angeles homeless encampment destroyed with people paying gangs rent money to live and party there.  In addition to this, we received notification from Life Storage they would be raising our monthly dues.. this was during the time our rv was stolen. So if you are looking for a facility to pay a mortgage prices that has absolutely no security and would rather keep quiet and support thieves, then this is the place for you!"

"Thanks for all the help Erika"

"Inside job going on at this facility. Erika denied any reports of burglary when the Sheriff even mentioned they are there frequently to write reports. Don't store your valuable belongings here."

"They should have furniture dollies or the like on hand but it would no doubt raise the price. More loading un loading spaces would be good"

"Erika helped me with my storage needs. Thank you"

"Erika was fantastic, she helped us find two spots right next to each other when it didn't seem possible!!"

"Mui amable Erika"

"Thanks Erika si easy and the Best..."

"Erika helped me with the process thank you so much"

"Very accommodating and extremely safe! Donavan took great care of us. Highly recommend this location."

"Yes, they are super nice when you are renting, but wholly unresponsive, unsupportive and dismissive when something is stolen from their lot. Zero interest in locating and supplying video to law enforcement. Hard to get them to admit they even have video. Another reviewer pointed to an inside job. Based on the time of the theft, and a complete unwillingness to provide investigators with video until pushed, I suspect the same. Don't store your RV here if you want to feel safe about it."

"Yes, they are super nice when you are renting, but wholly unresponsive, unsupportive and dismissive when something is stolen from their lot. Zero interest in locating and supplying video to law enforcement. Hard to get them to admit they even have video. Another reviewer pointed to an inside job. Based on the time of the theft, and a complete unwillingness to provide investigators with video until pushed, I suspect the same. Don't store your RV here if you want to feel safe about it."

"Si nesesitan almasenar sus pertensias Erika puede ayudarles. Recomiendo este lugar en Torrancr"

"Thank you erika"

"Erika thank you for staying late and getting me a parking spot for my box truck. I will recommend Life Storage to my business partners."

"Thanks Erika"

"Erika was great"

"Process was easy thanks erika"

"Erika was very helpful and professional she explained my contract with details and answered all my questions."

"Erika was great."

"Thanks for the awesome service"

"Gracias erika por ayurdame con el espacio de parking"

"You are awesome Erika"

"Erika gracias por todo"

"Very helpful great customer service by Erika"

"thank you Erika"

"Erica helped us so much today with the whole process of moving our stuff into storage. I’m headed out on deployment soon and she was able to get our stuff moved in same day and at an amazing price! She was the only employee there and still managed to help out multiple customers at once. Thank you!!!"

"The venue is clean and professionally run. Signup was easy and seamless. The store manager Erika was extremely helpful and throughout throughout the entire process. Would recommend!"

"So far so good definitely no complaints. The lady that helped me was very kind and professional helping answer all my questions and concerns. The storage facility itself is very nice In general , they seem to keep it very up-to-date. Love 1st month free promotion as well , it can really be a life saver sometimes"

"Thank you so much Donovan for helping us park our trailer... the staff here is INCREDIBLE and very helpful! Thank you so much guys!"

"Erika and Shay were extremely friendly, helpful and professional. It was a pleasure doing business with Life Storage."

"Great service by Donovan. I couldn’t ask for a better customer service agent. Keep up the good work Donovan."

"Donavan gave great customer service. Kuddos to LIFE STORAGE FOR A GREAT HIRE."

"Erika muy amable Gracias por la ayuda."

"Thank you for everything Erika"

"Erika was absolutely amazing. Very friendly and explained everything perfectly. Will recommend to everyone! Thank you for great service!"

"Erika made my rental easy answered all questions."

"Gracias seńorita Galindo por todo"

"Excellent customer service, first month is free!"

"Luv these 2guys here  they are Awesome  "trey&ken" smooth, helpful, informative, knowledgeable, comical too"

"Thank you Erika for all the help. You made my moving easy."

"I've had a total of 3 units at the Torrance facility over the past 8 years. As I'm sure you can appreciate, moving is constantly stressful. For myself, these storage units have been a constant source of stress and exhaustion, particularly since the reason for my tenancy was a family death and my reason for vacating was a self-driven truck move across the state. And yet, nonstop for 2 days as I loaded my truck and prepared to move out, Erika went above and beyond any customer service I have experienced at a storage facility (I have also had units at 2 other storage companies, one in California and one in Florida). She was considerate of my circumstances, my timing, and my needs in being able to accomplish the task at hand. What mattered most to me is that she didn't just answer questions or do what was ordinarily required of her in her job, she went out of her way to help make my move stress-free, smooth, and achievable. Without her help I truly couldn't have done it. Erika helped with getting me a cart when I needed it, coordinated moving timing with me (all 1000 times I would ask), and even sifted through many different locks to make sure I had the one that fit my truck."

"Erika is so amazing and willing to go the extra mile. I highly recommend this place to anyone that needs storage in Torrance. 😉"

"Sadly, we got our hopes up with their rent now online promise. We spoke to the lady twice who insisted that we’d get direct access to our unit after paying with their office being closed! We’re standing outside late at night after a long day of driving and moving and are being told that everything we were sold could not happen!!! It’s frustrating, disappointing and almost sickening. It says it on their door in their ads, and of course their fine print says “otherwise.” So what’s the point? Just tell us we can only get in when your manager is in the office! At least we’d have kept on making other plans or solutions. So we’re stranded now, waiting to see if a manager out there somewhere in their area might read an email and figure out how to let us in! If not, “just come in tomorrow”. If that was an option, would we not have done that?"

"Great customer service Erika"

"The Staff is very Professional, Respectful & Kind. Keep up the Amazing Hard work you all do ."

"Thanks to Donavan who was friendly and welcomed us to Life Storage. I know were gonna have a great place to keep our stuff safe and I have no worries. Thanks to him and Life storage for that."

"Thank you Erika for all the help"

"came looking for a unit Erika help me with that and gave me a tour of facility if you ever need storage go Life Storage in torrance"

"Great facility and management staff.  Erika & Arturo really take great care of me. I have 5 outdoor parking spaces and trust parking my trucks /equipment here.  Spacious, clean, safe, well lighted and great access hours.  You guys are the best! I will continue to bring my business here.  Thank You"

"Thank you Erika for the help."

"Thank you Erika for helping me open my storage unit. You are always willing to help."

"Erika , thank you for the great customer service and friendly conversations."

"Thank you Erika for the for the service greatly appreciate you for going the extra mile."

"Easy and convenient! And helpful"

"Donovan and Erika were really helpful and were very amiable. :)"

"Thank you Erika"

"Thank you Erika"

"Great service from Donovan!!"

"Had a great experience here. I used to have storage in Westminster and I walk in to Life Storage in Torrance and what a surprise I find the old Manager here. Thank You for everything."

"Thank you for all your help Erika you are awesome"

"Best & fast service !"

"Thank you Erika for all the help and going that extra mile like always giving me a good costumer service"

"Erika and Donavan thank you for everything went to other storage places this one is definitely the number 1"

"Thank you Erika"

"great service and prices."

"This place is awesome! Good prices and deals! Clean environment, nice people and easy to ask a questions. easy parking, close to markets ! And freeways! 6 stars!"

"Erika thank you for the wonderful walk trough nice and clean facility."

"There are nice and very helpful. Love this location."

"Great service"

"Erika muchas gracias por siempre ayudarme.un plaser mirarte siempre."

"Service was exceptional and the Manager Erika was very polite and informative and gave me the best rates they had and was hassle free."

"Been coming here for years. Always been great. Clean, climate control, easy access. And got a great price! Used lots of places. Would never consider another now. And more than anything are the people here. Erica is great, Donovans a good guy too. Highest recommendation!"

"Erica at life storage has been so awsome always helping us with all of our needs. I highly recommend Life Storage and Erica and her team to all my family and friends."

"Love this storage facility, clean and spacious. Staff is great, friendly and super helpful."

"It was perfect"

"Greatest service ever"

"Needs bathrooms!!"

"I've been storing here for the past two years thank you Erika excelente customer service"

"Thank you Erika"

"Gracias Erika Galindo por tu serbicio"

"Ericka was quite nice and very helpful. I appreciated her always being there when I needed and was able to explain and walk me through options. Very nice to have her there!"

"The manager, Erika, was amazingly helpful, and went above that to have an authentic human connection. The facility is clean and well kept. I'm so happy with my experience and will recommend life storage going forward."

"The facility is clean and secure. The staff is amazingly helpful and very friendly."

"Thank you ! Erika and Jennifer for the great experience if I ever need a place to store I will come back to Life Storage!"

"Very interesting interaction!"

"Erika the store manager is amazing thank you for all your patience and help. She is so helpful and I highly recommend this location!"

"Erika helped me out so much! She's a great assett to the company. Always very welcoming and she always makes sure I have what I need."

"Life Storage is so great! I rented online and then came into the store and Jennifer was so helpful in helping me find my unit and providing answers to my questions I had. THANK YOU! Life Storage"

"Excellent Service! Erika was very knowledgeable and made the move in process seamless."

"Had a great experience today at Life Storage. Jennifer was very patient and informative about the spaces she walked me through! Thank you Life Storage you guys are great!"

"Gracias Erika por tu ayuda y pasiensia"

"Great service thanks erika galindo"

"Nice staffing and clean place. Only issue is the hours, close a little early for people who work a 9 to 5."

"Customer service here is AMAZING! I was greeted right away! And I wanted to thank DONOVAN AGUIRRE for being very patient, kind, knowledgeable, and super helpful! Love my storage unit! Facility was very clean I had no issues! Thank you!!:-) - Jade"

"Jennifer was so helpful and showed me the facility! Great place!"

"Great service!!!"

"I must say that the property here at this location is very well kept and the MGR Erika is very professional. It’s nice to see that MGRs still care and take pride in their work and aim to provide quality service for their customers."

"Gracias Erika por la ayuda"

"Erika helped me this fine afternoon. Jennifer and Donovan helped me cut my lock off. Thank, you Life Storage for your great customer care."

"Came into Life Storage to inquire about storage. Jennifer and Erika were able to provide great customer care and assist with all my questions."

"Jennifer Stephani provided great customer care during my visit. Storing with Life Storage has been such a positive experience.Thank you Life Storage!"

"Not good at telling people about potential problems... Last year one of my spaces got broken into and I found out about a month later. This year a rodent problem and I found out a month into it when I showed up."

"Great customer service thank you ladies ! Erika and Jennifer"

"Recently rented a unit here at Life Storage. Super easy to reserve on line and then tour the unit in person. Erika G. who handled my reservation was really helpful and friendly. She answered my endless questions and explained everything clearly. The facility is clean, aisles wide and well lit. Part of reason I chose Life Storage was the extended access hours, 5am to 11pm. Very secure faculty with passcode required to enter property, again to enter building and to access elevator. Highly recommended."

"I wasn't pleased with the service"

"Great service erika"

"Thank you Erika and Donavan for excellent service,will be recommending to family and friends."

"Customer service is awesome. Super nice storage building"

"Great staff friendly and attentive, always willing to go the extra mile 🙌"

"After recently moving from a near by storage, this place is a breath of fresh air. Later hours, more carts, cleaner facilities, and the staff is great too! Thanks for your help."

"Had a really pleasant experience with the staff, all of them were helpful and very nice overall. Great place for storage! Would totally recommend."

"Selling real reviews Yelp, google We write reviews, promote your companies Guaranteed confidentiality and quality of reviews All accounts of real users, with reviews and friends Real people Yelp accounts, accounts from 2008 to 2018 We use vpn usa If the review is removed, we will replace it with a new one for free. Contact us [email protected] First review for free Screech service 10 reviews on Yelp = $ 350 20 reviews on Yelp = $ 650 50 reviews on Yelp = 1500 Reviews in googl 10 reviews in googl = $ 250 20 reviews in googl = 450 $ 50 reviews in googl = 1000 $"

"Prices are very reasonable and The staff have great customer service. It's very clean, but would like to see improvement in the prevention of rodents."

"I have used 2 other storage facilities in the area, I came here for the price of the larger space and the later hours of access but not worth it for this particular location everything about this place smells"

"Is now and will forever be my place for storage."

"My experience at Life Storage has been great so far! Donavan was very helpful ensuring an easy move in. The unit was clean, easy to access and close to an entrance. I will continue using Life storage in the future."

"Thank you Erika for providing excellent service I will definitely recommend family and friends."

"We had a really great experience storing here. Reasonable prices, great customer service and love that it's 24/7. If we ever had any questions or concerns about billing, the team was very responsive and reacted quickly. Would definitely recommend"

"It was great."

"Good experience"

"Even Life storage don't provide as much services as other storage companies I've used in the past, such as trash disposal, after office hours restrooms. Life storage is probably the best storage company I've ever used in my life, not by much more than a storage company I've used in San Pedro on Gaffey St. If i had to choose between the two, I'd say life storage is better. That's saying a lot because throughout my life I've used many different companies. So keep up the good work. I do appreciate it."

"This place is very clean and the staff is nice and helpful. Overall I had a great experience here. Definitely would recommend. 10/10 service."

"Thank you Erika Galindo for all your valuable information. I appreciate you taking the time to explain the great perks of using Life Storage."

"Great Staff!"

"A fantastic place to store our RV. Thanks to Erica and her staff for maintaining a great facility. Jim Caldwell."

"Donovan has been a great help. I love his energy and appreciate his thoughtfulness in answering my questions. I had an issue with my lock and Donovan was able to help me and my family. Each time I go the facility is clean and I have never had an issue entering."

"Clean facility excellent service."

"I am a veteran Marine, I have had many storages. This place has some of the best pricing and it’s a nice secure facility. Erika Galindo is a very nice Manager and very helpful."

"Awesome 😆 every time they have a solution for little things"

"Ya tengo 3años con life storage el sevircio es muy exselente tambiem sus precios yo se los recomiendo"

"Excelente servicio al cliente. Muy informativo. Da buena información sobre su servicio. Gracias!"

"Donovan was awesome. Very informative and made sure I understand all the rules and procedures. The place is very clean. Everything is top notch."

"I have been to a few storage places around the South Bay. Most of the staff have brushed me off and not pleasant. I came across Life Storage because it was by my church. I spoke with Erika G. and she was very patient with all my questions. She really put me at ease. I wish more people were as friendly and kind hearted as her. I will continue bringing my business here and will refer anyone to this location. If I could give more stars I would. Thank you"

"If I could leave less than a star i would. Very expensive, they pack so many vehicles in that the spaces are smaller than what you pay for, the truck trying to park next to my rv backed right into it causing 3g worth of damage. While waiting to get it repaired, it got broken into and more damage was done to the locks and ignition. LIFE STORAGE REFUSED to give the police the video footage of the break in after I made a report. What is the point of the expensive "secured area" with "surveillance" of you refuse to use the footage when it is needed? Ridiculous business and waste of money.FALSE ADVERTISING!You are better parking on the side of the road for free...same safety"

"If I could leave less than a star i would. Very expensive, they pack so many vehicles in that the spaces are smaller than what you pay for, the truck trying to park next to my rv backed right into it causing 3g worth of damage. While waiting to get it repaired, it got broken into and more damage was done to the locks and ignition.  LIFE STORAGE REFUSED to give the police the video footage of the break in after I made a report. What is the point of  the expensive "secured area" with "surveillance" of you refuse to use the footage when it is needed? Ridiculous business and waste of money.FALSE ADVERTISING!You are better parking on the side of the road for free...same safety"

"Great service thanks erika"

"Today I signed up for a storage unit at Life Storage and Erika Galindo helped me do it.  She greeted me as soon as I walked into the door and she made the process very easy and quick.  She was very professional and I would recommend this place to my friends and family.  Great job Erika!"

"Greetings to all! I rarely write a review and so this is a rare exception for what I feel is warranted for two exceptional  people who really care about service delivery. As a Los Angeles County Commissioner for Local Governmental Services, it is my job to review delivery systems to determine their effectiveness and efficiency for the L.A. County Board of Supervisors and the over 10.5 million residents and stakeholders that comprise Los Angeles County. I have observed Store Manager, Erika Galindo and Associate Store Manager, Jesus Sandoval under pre, mid, and post Stay At Home orders and I have observed their interaction with clients and visitors alike including my own very challenging needs and requests.  They have demonstrated an extraordinary acumen to remain cool and collected under extremely difficult circumstances and customer service demands.  Their work product apparently far exceeds their job descriptions and they treat their efforts to achieve excellence without regard to race, color, religion, nationality, sexual orientation or any other factors as a matter of mission and purpose. I fully and without reservation recommend their services.  Some people may come bigger and some may come smaller but none come any better than Erika Galindo and Jesus Sandoval. My best regards, Rev. Jules S. Bagneris, III. Ph.D. Los Angeles County Commissioner for Local Governmental Services"

"This facility was highly recommended by a trusted fried and he was correct.  Donovan (Assoc. Manager) was very helpful and a pleasure to work with. He got me set up with a perfect space for my RV and went above and beyond to make the right suggestions to make the process painless.  Highy recommended. David S."

"Great service and facility!"

"Thank you Erika I really appreciate all the help. Will be recommending life storage."

"Muchas gracias Erika por tu servicio. Siempre mui amable y sonriente."

"Excellent experience!  The place is clean and well maintained, and Donovan was very professional.  He made the process and details about the Rental Agreement clear and easy to understand and had great customer service! I just needed to hold on to some belongings for a while.  This was a far better and easier visit than I expected.  I would definitely recommend this place."

"Easy move-in, clean facility, and super friendly service!! Donavan was awesome!! Thank you."

"Great service. Convenient location. Overall my experience here has been nothing short of excellent. I recommend this storage over other places I have stored at!"

"Erika is the best she answered all my questions and helped with the unit that best fit my needs. They are easy to find right off of the 405."

"This place is awesome...Donovan helped me out with renting a parking space just before my flight. Thank you Donovan, excellent customer service!"

"I had been looking at many options for storing my beer cellar and Donovan was there to help. I wasn't aware Life Storage had wine lockers, but they did indeed and were offered at a very reasonable price based upon other places I checked out in the westside and South Bay. All hours access is a major plus as well."

"We have stored our car here twice. This time we had a dead battery and had to wait for a long time. The wonderful store manager Erika Galindo went out of her way to be kind and helpful. She let us make calls, charge our phones, and even let us wait in a lovely back room.  I will always use this place. Thanks for the great service!"

"This is a great place for storage. The employees are nice and helpful and the facility is nice and clean. I will definitely tell my friends about this place if they need storage. 10/10 storage =¯"

"I really don't ever give any reviews but, I went into Life Storage not knowing if this was the right place for me after visiting two other storage places. Now I know that this storage place is for me. Thank you! Erika for being patient and helping me with finding the perfect sized unit. I thought prices were fair especially during these hard times."

"great, safe, storage very conveniently located right off the 405 and normandie, where my toy hauler is stored.erika was very helpful and accommodating ;)"

"Erika was great answered all my questions thank you!"

"I was welcomed warmly by the staff and given a tour. Very professional, easy process."

"I would totally recommend this place. The facility is very clean and the gate hours are flexible. Always great service from the employees. 10/10."

"I cannot stress how hard moving can be but luckily Life Storage and their exceptional employees were there to fulfill my moving needs... thanks guys!"

"Great experience with the manager Jesus Sandoval, he went out of his way & helped me move things around in my unit when I wasnt feeling well. Highly recommend! :)"

"So I've been renting a space for roughly a year or so now. Two nights ago I go to organize my space and it was a lot of stuff to sort through.  during the process I lost my keys  and it literally took me an hour to find where they were. Also the last 45 minutes of my frantic hunt I had to search in complete darkness Bc they obviously shut down at 11pm. Luckily I was able to find them So I go the next day to enter my space and my access code was denied They apparently are terminating my account Bc I was there after hours Mind you that when I first started renting here I was ub packing some things and I lost track of time. Out of fear of being penalized or something i called their customer service line and told the agent that I was late on leaving He then told me that it was perfectly fine if I took longer to get out as long as I was inside before 11 but there wasn't a. Problem if I went past 11. This is so ridiculous  I have no idea what their problem is and why they are terminating me when there are people living in their units and have power lines going to their  units from the hallways One dude even has a a tv and living room set up using their power and is there literally 24/7 and sleeps in his unit or white Mercedes in the unloading zone inside the facility. Why are those ppl allowed to be there but I accidentally lose my keys and I'm being kicked out ?"

"Miss Erica has always been kind & caring to me / her customer service skills is commendable / there are many storage places in the city , but , its the people who make a difference.....thats why I have space at this location ......Truly hard to find professional like her ! ="

"I stored my household goods for over 2 years here great customer service. Erika the store manager is always willing to help and go out of her way for her customers. Facility is always kept nice and clean. If I ever need storage again I know where to find the best storage place in Torrance."

"We moved out of our apartment and put stuff into storage until we find our next home. The man that helped  us was nice. However, when he showed me the unit I would be renting, I had a couple concerns. The unit is on the second floor  and the ceiling of the building appears to have some foil-like material on the top. However that foul material has peeled off and is now fallen onto the top caging of our unit. I addressed this to him and asked if there was any issues or concerns, perhaps heat or water damage. He said not to his knowledge, and that he's rented that unit to many people  of  the years and heard no complaints. I sure hope there's no damage to my  items! Also, there was a cute little Welcome bag and the bottom when he opened up the unit to show me. He quickly grabbed it, then took it with hIm back to the office to sign me up. I was never given the welcome bag. Not sure if he forgot or if it's just pretend. If it's not real, perhaps don't have a bag. We went back the next day to put our stuff into storage on Friday 1/31/20 at 11:30am. We went to the office to get the keys for the moving carts, but the office door wouldn't open. Then I noticed a sign on the door said "Be back at 12:15". I looked through the office door from inside the storage warehouse, and it looks into the office. As I looked around the office, I saw the employee had just locked the front doors. I tried to race out the side door to catch him but it was an emergency exit. Not sure why he left. I assume a lunch break at that time. Their business hours out front so not indicate any gaps in business hours. This is unacceptable, especially as a new customer. We were paying our movers by the hour. We only came here as a referral from my sister. I actually used to store here  when it was Wesco. Seems like it has gone downhill since the switchover. Disappointed."

"A fantastic storage place and a fantastic crew. The location is always clean and well lit and the access hours are accommodating."

"I decided to check out this storage facility today and was very impressed. Upon entering the office I was greeted immediately by Erika and Jesus. I was given a tour of the facility, and it is very nice as far as storage places go. The facility has 24/7 surveillance and has access until 11 PM. It isnt overrun with homeless or pests the way other places are."

"Great customer service and very informative!"

"Great Place! Erica was very considerate and helpful. Will definitely continue business with them. Thanks again!"

"The BEST experience I've ever had renting a storage!!!! Erica and Eric were soo helpful with the greatest customer service ever even though I change my mind at least 30 times on which space to rent. Thanks again to the both of you..."

"A very nice storage place. Place is clean and easy to navigate, access hours are 5 to 11, staff is helpful. The location itself is easy to get into, plenty of parking."

"I had a very good experience. The only thing that would have improved it would have been if I could have had more hours of access to the moving carts outside of the office."

"Good clean grounds very secured as well"

"Excellent service... Thank you very much Donovan!"

"This is the best storage place in SouthBay area. When you walk in ask for the Donovan. He is the best !!!"

"Came in to this location and was pleasantly surprised, Jesus was very professional giving me information needed without feeling pressured to commit!"

"Erika was most helpful with our storage needs and concerns. She does her very best to ensure customer satisfaction. Life Storage is the most secure facility for your precious belongings."

"Jesus was very friendly and helpful .. this facility is well managed and has a great atmosphere and very secured...thxs"

"You guys are the best & Im very happy & pleased with the people at Life storage! Thank you so much Erika Galindo you are the nicest & helpful Store Manager Ive ever encountered. Your staff Donovan Aguirre & Jesus Sandoval are the best also!!! Thank you for your service it means a lot when you have caring people like you guys!"

"The manager Erica and the whole crew. They are top notch. You always feel secure. The place is always clean. They are always willing to help you during office hours. Two thumbs up."

"Thank you for great customer service Erika"

"Gracias por ser amable y responder todas mis preguntas."

"Great experience at Life Storage today. After I drove down from Sacramento in my truck, they were very understanding and gentle with my needs as I completed the registration process. Could not have asked for a smoother transaction. You can tell they care about their customers. Will definitely recommend."

"They make the all experience so easy , building perfect so clean and staff the best"

"Best storage facility. I called and the staff was very professional. Once I went in person Erika answered all my questions and set me up. They exceeded my expectations."

"I appreciated the cleanliness."

"Management, Erika, treated me very well. Always took time to speak with me directly and put forth the extra effort. Definitely an asset to the Life Storage team."

"On a scale on 1 to 10, 1 being TERRIBLE. 10 being OUTSTANDING. i rate Life Storage #604 as follows: CUSTOMER SERVICE - 10 MANAGEMENT - 10 CLEANLINESS - 10 LIGHTING - 10 SECURITY SURVEILLANCE - 10 PEACE OF MIND - 10 THANK YOU ERIKA , DONOVAN AND JESUS ...much appreciated. LIFE STORAGE (#604 Torrance) is the best storage facility I have ever utilized and I would recommend them to friends and family."

"Erika was amazing to work with. She made what is often stressful, a seemless and super easy process. Super helpful! Super nice! Great customer service! Thanks, Erika!"

"(Translated by Google) Good service thank you (Original) Buen servicio gracias"

"Great customer service with helpful smiles and the best move in experience, plus it is always aircomditioned despite the blazing heat outside(the office only..=
)"

"Donovan, Erika and Jesus are the best.. they truly go above and beyond expectations and friendly customer service!"

"Erika and Donovan are great! Customer service off the charts!"

"Sorry if this review gets lengthy but this has to be the best experience I've had with a storage facility! The 5 star reviews prior to mine are exactly the experience I've had. Erika is just amazing! She really looks out for you and goes well beyond her job description. Shes kind, honest and has great customer service skills. She doesn't pressure you into a unit or space, unlike some facilities. While I've considered downsizing and moving to a new facility for cost, I don't think I will do to Erika and the customer service I've received.The storage is also nice! Its clean, secure and has late night access hours. The storage prices are competitive with other facilities but you get extra care with the customer service here. I'm staying! Thanks Erika"

"Great experience Erika and Jesus thank you !"

"Awesome Customer Service! Arturo & Erika were very helpful and competent! Clean environment and close to the freeways."

"Super clean facility, secure, great lighting, well-managed with an AWESOME staff!!!! From my initial phone inquiry to get pricing and facility information, I was impressed by the  manager Erika who not only was extremely helpful and knowledgeable but courteous and friendly during the call. Upon determining  to  go with Life Storage I utilized their amazing online reservation system. Amazing in reference to it being so user friendly and the time and money it saved me. I felt so welcomed with positive energy from the moment I walked in, on the date of my reservation. Donovan was fantastic through the  whole process of obtaining my unit.   Couldn't be more pleased with their service and will happily refer them to everyone I know!  Thank you again for all of your assistance,   Erika, Donovan and Jesus."

"Buen servicio gracias Erika y donovan"

"Rented here for 5 years."

"My experience at Life storage is absolutely awesome since management changed. Ive been at this storage location over 20 years and finally I feel comfortable being here. I have had the opportunity to work with Donovan and he is the best. I wish you could clone him, it would make the experience here at Life Storage the best ever. Please keep him around, I love his attitude and patience. The facility is clean and I feel safer than before."

"I would like to give a major shout out to Donovan at Life Storage. He was super friendly and super helpful when my mom and I rented a storage there. I feel like he went above and beyond when it came to helping us rent our storage. The facility is really clean and I actually feel safe storing our belongings there under this new management team. Thank you, Donovan. Keep up the good work. You should get a raise. :-) YOU ROCK!!!!!!!!"

"Very nice facility compared to other places. Touring the facility and renting a space was a breeze. Thank you to Erika and Jesus for making the process pleasant."

"Good customer services nice worker"

"Donovan and Erika are awesome! Help with everything!! And they have a strange wine and torture room! Its awesome"

"Jesus ,and Erika provided top notch service. You won't regret coming here."

"Chose this location for late access. They increase your rental every year. Don't be forced to take their insurance. You can get a carrier online starting at $5."

"Stopped by on Saturday and was greeted by two gentlemen. Very professional and knowledgeable. Definitely taking my business here from my current storage space."

"Was interested in looking for a first time storage unit, but I had no idea what to expect. Jesus helped me find the best fit for my needs and secure my first unit! Great professionalism, and very friendly and helpful. Couldnt have been happier with my experience, and I highly recommend this location and representative."

"Place was nice and clean will doing my storing here from now on"

"They were great personal was awesome Price's are best in town."

"Visited this location, came across a young lady named Erika. She is a true professional in every aspect. From the initial meet and greet to her fact finding methods to best support our needs. She exceeded all of our expectations with a truly exceptional experience."

"Very nice place"

"Was in a bind and Erika Galindo mgs. As well as Donovan Aguirre took such great care of me and made everything work out. ALOHA"

"Estoy contento con mi nuevo storage cambie de locación de los ángeles a torrance. Gracias Erika"

"The whole experience from beginning to end was amazing, Erika the manager was extremely helpful from the moment I walked in. The tour was great, facilities are extremely clean and secure, and I would recommend this place to someone who wants clean facilities and helpful staff"

"Just want to say that i am very thankful for the services Erika, Galindo at store #0604, has provided. She was very professional and on top of that was very helpful with all help needed ."

"Erika Galindo was very helpful! Wonderful storage!"

"They were there for me last minute, gave me a good rate, and Donovan take good care of getting me settled."

"Clean and great environment... Thanks Donovan and Erika!"

"My family and I have been renting storage from this location for about 5 years. About 2 years ago the ownership changed and I'm way overdue in giving my 5 star review. On several occasions the store manager, Erika, has shown her professionalism and wonderful customer service skills when I have interacted with the front desk. If anyone asks, I always recommend the Normandie Torrance Life Storage location as a safe well managed place to keep their treasures."

"My family has rented from this location since 2011 and we moved to another 2nd floor unit in 2014. A little over 2 years ago this location was bought by Life Storage and the front desk management changed. What a wonderful change it is! I've delt with both management teams and the current store manager Erika is the best! She is very professional and understanding that we are storing our treasures here and there is a certain emotional tie for every client. Thank you Erika and your whole team for making our experience enjoyable."

"Friendly staff and very clean facility. I was in a hurry and staff took care of me promptly. Thanks guys"

"I reserved a space on the website and went in to buy my space and Jesus was super helpful even though he's a new hire. With the help of his manager Erica I was able to move in same day with no problems. Great service"

"Best prices, excellent service, Erika was a great help very knowledgeable ,cleanest facility I've been too"

"I would like to thank Erica and her associate for finding and returning a radio I left outside my unit. Thank you very much!"

"I have been storing with Life Storage for some time could not be happier. Great customer service!!! Thank you for keeping the storage clean."

"Facility always clean and secure. Erika,Donavan and Stanley thank you for your service."

"Stanley was a great help, made the experience so much easier."

"Life Storage great place I park my work truck here I have not had any problems here the people at the front counter are such great people there service is high quality for me Erika and her crew are such great people they will help you in any type of way they can  and I feel comfortable being here LIFE STORAGE IT IS FOR ME that's for sure......"

"Just started storing my fifth wheel here... very secure facility..great staff.. Erika and Stanley are on top of it.. love the fact that it's right off the 405 and Normandie.. makes for very easy access"

"This is the Best storage place in my area. Donovan provides excellent customer service and was able to find right storage size for my stuff. Clean, secure and huge. Thumbs up !!!"

"Great place to store your vehicles thanks Erika and Stanley"

"Customer service is amazing thank you Erika , For going the extra mile."

"I needed to leave this outstanding review for Erika, Stanley and Donovan. I came with an offer for a 34 foot space and when I got here the space was pretty tight and I was somewhat concerned about getting my RV in and out. Erika came back to the office and noticed I was concerned and she actullay took the time to find me a bigger and wider spot with an even better promotion. I am new to storing my RV but this experience was an amazing one...thank you very much to the whole staff at Life Storage...what a great crew!"

"Hands down, best storage facility ever! I just cant say enough about Erika, the amazing store manager, and her incredible team! Stanley and Donovan are super helpful and always available to answer any questions and concerns. Ive been here for over a year and have never had a single issue - the facility is kept super clean, access is always easy and convenient and I always feel safe. If you need a storage spot in the Torrance area, look no further!"

"Stanley and Erika have been very helpful and made the rental process very easy and smooth. Very grateful."

"Today I came in today for a quote on a rental unite and spoke with Mr.Aguirre and Ms. Galindo....very professional and very polite..as the day was a stressful one I am really glad to Have such pleasant and positive people to destress my self and at the same time getting a great price on a unit..any and all question were answered and I felt I left with a smile Thank you Again!!!"

"Stanley was great, friendly, great customer service. I appreciate you have people working on this establishment. He is a great asset to this workforce."

"Great storage facility, always very clean and great customer service."

"Great staff and excellent service!"

"Was set up with a cool unit by front desk guy Donovan Aguirre. Everything is nice. Perfect location. Walmart across the street. Everything is a go."

"I had the pleasure of coming in to the Torrance location and Donovan help me with my rental this was my first time ever rented a storage and he was great and I would refer Life Storage to any it's a nice and clean and secure facility and the staff is is great"

"Erika Galindo and her staff are always friendly and welcoming . Very professional , clean and organized location . Always a pleasurable experience."

"Need to paint the yellow line you have to stand behind to get in door it's hard to see"

"Great staff, one of the best I've ever encountered. Especially Erica and Donovan. The fact that I know them by name says it all, I don't go there all that much."

"you HAVE to make more room available to gain access to the loading entry doors.. sacrifice a few $ for customer service and remove the motorhomes .. 1 each side of the loading doors would work just fine... leaving room for 3 would work... having ONLY room for 1 truck / moving van to back up next to the doors is really unacceptable..."

"The receptionist is very knowledgeable and polite."

"Absolutely wonderful! Thank you so much to erika for making this experience so positive and informative!!! "

"Very professional "