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12508 E Carson StHawaiian Gardens, CA 9071616.2 Miles Away
Customer Reviews - Life Storage #8403, Hawthorne
We at Life Storage want to maintain the best storage facilities in Hawthorne, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"It’s been several times when I need to get in to the building and I have no access. Already talk to the employees about it and still having problems. I’m paying $600 per month for a unit I’m not able to access when I need to. Terrible customer service."
"I rented a storage unit from LifeStorage and had a wonderful experience. The manager, Shay Squires, was very helpful in guiding me through the process and answering all of my questions. The facility was clean and secure, and I felt confident storing my belongings there."
"My experience overall has been a great one, Shay is an amazing, bright young girl, and she's so very helpful. She's got excellent customer service skills and you could tell she enjoys working there. She learns the customers names by heart. But there's a guy who works there, he seems to be there everyday, he's the worst! He's rude and if you ask any questions, he rolls his eyes like if you are bothering him. He's on the phone all day and extremely unprofessional. He also feels like he can scold people. He doesn't know about respect."
"The store manager Shay was absolutely excellent.. she was pleasant, she explained everything and made my process very simple. Storage facility was very very clean and smelled fresh. I am very satisfied with my decision…. Another happy camper!!!"
"Shay was great at breaking down fees and going over facility instructions. I love how clean the place is and the security monitoring. Especially love that my unit has overhead light. Great job life space😊"
"LifeStorage… you all have AMAZING employees in Shay and Gabriel. Shay is the perfect example of go over and beyond for the company because she CARES for not only the company but for the customers as well. You all were very helpful, knowledgeable and courteous to myself and my mother and I greatly appreciate every effort made to get us in our unit. Thank you for everything you all have done to help us. Shay I see general manager or higher in your future. Stay amazing, there’s a lot of people who need your light."
"Shay was so helpful with my moving process! She explained all of the details thoroughly and was very patient answering my questions. She also had the best customer service - so kind, I loved speaking her! The facilities are spotless and secure. I’m confident that my belongings are in good hands with Shay at the front desk."
"Gabriel was a great help in being patient with me, due to a knee injury. Such a sweet heart helped me get around as well as get into my U-Haul love this place already for going above and beyond thank you Gabriel!!"
"Thanks to the great customer service at life storage. I was able to get my Rent Now link and move in right away. Especially in the the 911 circumstances I was in… they were accommodating and very nice and helpful…"
"Shay helped me over the phone with the specific details I needed and quoted me. When I got there I was greeted with a big smile and excellent customer service. I was surprised at the end when it came down to paying and there were no surprises. It was exactly the amount and the facility was very clean. I am glad I found this place, I feel that my property will be safe."
"I really enjoyed my experience at this life storage. This was my first time renting with them and the store manager Shay was so awesome. She helped with everything I needed and gave me so much information. She was very friendly and pleasant and definitely keeps this storage facility clean and well organized. Talking to Shay was like talking to a friend that is how incredibly friendly she is and just full of energy. She really helped me out a lot. :)"
"I highly recommend this location. The staff member who helped me I believe her name was Shay was amazing she helped me and was so patient with me answering all my questions. It was a wonderful experience."
"Shay Squires is phenomenal! Excellent customer service while also paying attention to details such as trash on the walkway to the storage spaces. She’s managed three different customers waiting plus the phone ringing and she is kind and attentive to everyone. Not sure how she manages to pull this off nor why Life Storage doesn’t have more than one person working in the office but anyway, she’s amazing. I can’t believe that she is only the Associate Store Manager. She is absolutely capable of being the Store Mgr. I mean, I’m sure that she is already doing that work anyway. I really love using this storage space and I’m pretty sure it‘s because of this young lady. She’s a gem."
"Shay was awesome very knowledgeable,friendly she actually made my day after it started out on the wrong note.I highly recommend this storage facility the prices where fair.brand new building but the customer service was top notch thank you shay your the best"
"Awesome location, facility, early and late gate access, etc. Shay greeted me with a great smile and personality. She was thorough and professional! I searched everywhere for the best value for you dollar and LifeStorage is it HANDS DOWN!!! 10 stars++"
"Nora is one of the best ! She has been with me every step of the way through this rental process and I could not have asked for a better place to store my things and feel safe and accommodated. Thanks Life Storage in Hawthorne!!"
"First time storage renter here. Nora is extremely friendly and understanding. I got reserved a 5x5 , but when I looked at the space I was unsure if it would actually store the amount of items I have. She understood my situation and even decided to hold my reservation for another day so I can finalize. I ended going up to a 5x10 with the promo still honored. She explained and answered any questions i had.
Also, I got lost after....she didn't mind showing me my spot again 😅
She made sure to not make me feel like a dummy for getting lost."
"Thank you Life Storage -Hawthorne!!! For years I have being using public storage... well... NO MORE!!! It was about time to have a real Storage Place, like Life Storage; where They treat you with respect, professionalism, and a Smile!!!
Nora Cabrera helped me todo all my contract. She is very professional. Nora explained to me each little detail on my new contract.
An employee like Nora will bring a lot of customers to this place and a lot of money to the business.
I, highly recommend Life Storage-Hawthorne; clean place, new Storage spaces, CHIPPER than other storage places.
Five Stars for you Life Storage-Hawthorne.
Five Stars for an excellent employee: Nora Cabrera.
May GOD Bring You a Lot of Customers."
"When it comes to providing quality customer service above and beyond the job description, Josalyn and Nora are on top of their game. The facility is clean and the on-site maintenance crew is on point, too. Very recommended."
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #8403, we offer great property security systems and clean, affordable storage units to rent for the residents of Gardena, Westmont, Inglewood, and other neighborhoods in Hawthorne, CA. Call us with questions, reserve online, or click here to compare other storage units in Los Angeles.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental