A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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3641 W Camelback RdPhoenix, AZ 8501911.5 Miles Away
Customer Reviews - Life Storage #789, Peoria
We at Life Storage want to maintain the best storage facilities in Peoria, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Went here yesterday with my dad to get our storage unit and had an amazing experience with Linda! She made the process so easy and was very helpful and kind! Great customer service, we made the right choice choosing this storage unit!"
"This was my first time ever having to look getting a storage unit. I didn’t know what to look for but Linda was extremely helpful and kind. She made this experience so easy and gave me a piece of mind knowing my things will be safe. Thank you Linda for all you did."
"Amazing customer service. Have multiple units at this facility and have been very pleased for many years. Crystal in the office is very helpful and pleasant. Great business!!!"
"I have been using this facility for 2 years now. Liked it so much it was my first choice for added units. Crystal and the staff are always helpful. the facility is clean and well maintained. All first class."
"We use Life Storage for my business. The staff was kind and helpful, I got a great spot for my unit, its near the door and parking. The inside is clean, well-lit and nicely painted white. And I love the location too as its central but tucked away!"
"This will be the 3rd time I have used This Life Storage location to store something. Site is clean, well kept, and management is great to work with. Highly recommend them."
"Fabulous Facility. Crystal was incredibly kind and helpful during a very difficult time for our family. I would highly recommend Life Storage Peoria and definitely ask for Crystal!! 616"
"Just moved here to AZ from CA. Thank you so much for your help Crystal. Your facility and the units were clean, security is top notch, price was great and the new locks were pretty cool too...Crystal you were a great help, the bigger unit you found me was perfect fit all my belongings perfectly. Thank you again
Mario.O"
"I have stored my things at Life Storage at 8410 W. Union Hills twice now and both times I was very pleased. The units were clean, the property is immaculate and the service was exceptional. Every staff member was pleasant, helpful and courteous. I highly recommend them!"
"Great facility! Clean, accessible, and perfect for my needs.
Crystal was awesome at keeping me informed, answering questions, and helping me update my account.
While costs are rising everywhere, it is understandable that storage would go up as well. But honestly, if you are looking for a secure place with climate control that is clean and has a friendly staff, there is none better."
"Crystal helped us with our storage for our business and she was FANTASTIC! She was very thorough with instructions and made the process extremely easy! Thank you Crystal for all your help!!"
"I spend quite a bit of time at storage facilities due to my line of work. I can honestly say that Life Storage #789 at 8410 W Union Hills, is one of the few in the metro area that I would trust to be clean and secure enough to store my personal belongings. Crystal and her staff, go above and beyond to make their customers feel the same way. I would recommend this place to anyone in need of storage, even my closest friends and family. Expect to be treated well here, because you'll always encounter a friendly face at the front counter or a friendly voice over the phone."
"Rental was easy and professional.
Crystal was knowlegable and service orentiented. The security protocols are high standard everything is clean and well maintained. I would recommend or use the location in the the future."
"Crystal is awesome! Very helpful, friendly and always ready with a bottle of water. Storage area was always clean, and I always felt my stored items were safe."
"Crystal was a huge help through our whole storage process. She made it quick and easy and she went above and beyond with her patience and kindness. Definitely the best experience I could ask for!"
"Crystal is a major asset to life storage. She is most professional and helpful that you could ask for. She goes beyond what you might expect. This life storage location is very well kept. Crystal is the very best!"
"Crystal and Rhiannon deserve 10 stars for the service our business was provided. Since the beginning of august they had been in constant contact with us to help us obtain the right storage space that our business needed. Not only did they help us get a temporary space at another location but as soon as a spot opened up at this location they blew our minds by letting us know in a timely manner. If you fear the process of finding a storage space for personal or business, Krystal and Rhiannon are the ones to go to! Thank you so much ladies!"
"I highly recommend Life Storage. Crystal was extremely helpful in securing a unit for me in a timely manner. She provided excellent customer service! The facility is spotless. Thank you, Crystal!"
"The gentleman was so nice and helpful! Answered all questions and very professional. We even seen him washing down one of the unit doors when we took a load to our unit. Nice seeing they care about the property looks like!"
"Just moved into town from out of state. Needed some extra storage since we down sized to an apartment. Crystal was very friendly and provided excellent service to me and my wife. Great experience here at Life Storage."
"Crystal and her team have been Fantastic and have taken the not only to be professional, but nice and friendly to me. The facilities are first rate and clean and well lit - a great place to store your stuff!"
"The staff member I’ve worked with most, Chris, has been very helpful. He is courteous and responsive. The storage units are very clean and in good condition."
"I highly recommend Life Storage - Peoria. The entire site was kept meticulously clean and well maintained. Crystal, the site manager, is highly professional and friendly. The next time I need storage, I’ll use this company."
"We couldn't be happier with the service we have received with Life Storage and the expertise of Crystal! Location is perfect for us and she has been a life (get it?) saver!"
"I need a storage place and Henry did one before. This place is fantastic. Chris was friendly, courteous and extremely helpful in answering all my questions and gave me a few helpful tips. Highly recommend, see Chris will take care of you"
"Moving is always very stressful. I am so thankful to have Crystal and her helper ease the burden by having my storage area set up and ready to go when I arrived. Some basic paperwork and they personally escorted me to the storage locker.
Both professional and extremely helpful in every way. I would strongly recommend Life Storage to anyone looking for a storage facility."
"Wow! The experience I have had with Life Storage has been great from beginning to end. Talked to Cynthia to see what was needed to end my contract and remove my items from storage. She was kind, helpful and game me all the information I needed and more. Someone needs to buy this lady a cup of coffee and donut."
"I was disappointed not getting a partial refund or credit for 3 weeks of not using the space...I closed out 3 weeks before my next payment was due...."
"Friendly and efficient staff made the whole process easy. If you are a snow bird and live out of town, you will find this company very user friendly as all transactions can be completed on-line."
"I was very very pleased with Life Storage experience. Crystal is the nicest and sweetest employee at a storage unit I’ve ever experienced. She is wonderful."
"Amazing company and very helpful. The manager Crystal is amazing and so helpful. Especially with everything going on in the world right now. Would 100% recommend them if you need a storage space."
"I have used many storage facilities in the Glendale/Peoria part of Phoenix over the years. I have found that Life Storage, more importantly their Manager Crystal has been a joy to work with. Crystal is one of the friendliest people I have met in a long time. I started using her facility before we were mandated to wear mask and she ALWAYS had a smile and a kind word when you arrived to visit her office. Even now with a mask on her eyes say welcome and her voice is convincing that she truly cares for you as a customer. The property was always clean and well managed. The office was very professional and to top it all off she treated me as a valued customer even on the day I vacated the storage facilities. All 5 stars on my rating! Thank you for reading my review...."
"Overall- experience was okay- The fees are a tad insane. We got two units at the same time- didn’t need them- but didn’t want to overstuff. We were overcharged on one unit- and They wouldn’t credit our account bsck so they put the credit On my unit, which was great. I spoke to somebody over the phone who was supposed to process payment and didn’t, therefore my payment was late. They locked my unit and charged me $37 late fee for paying four days late- My fault for not triple checking. We’re in the middle of a global pandemic, I would expect the company to be a little bit more in tune with what’s going on, and not charge these fees. Overall their online process is easy, you can sign up quickly, just read the fine print and make sure that you get correct information."
"I used Life Storage for 9 years to store some of my belongings. I never had any issues and the facility was always clean and secure. Crystal was very helpful and friendly and went out of her way to help me and answer any questions I had. Would definitely recommend this facility for your storage needs."
"Life Storage was such a great choice! Great fees and personalized service! Crystal was a great help. I would use the facilities again and highly recommend it to anyone!"
"The customer service was great! We had set up a reservation ahead of time and Crystal made sure to show us the space before we paid and signed papers for the unit. Explained everything to us in detail. Even made sure our gate code worked before we left so we would not have any issues!"
"Facility is alway clean and well managed. Never had any problems accessing my space or with other tenants. Personnel are always available during posted office hours. Office staff is particularly friendly, informative and supportive of my needs."
"I was very impressed with Life Storage. I have used many storage facilities over the years and Life Storage was by far my best experience. All of the staff was very helpful and professional. I would highly recommend them and will use them again if the situation arises."
"I have been using life storage for a couple months now, and find it always impeccable. The people are very helpful and professional, I highly recommend them to anyone needing storage space that's secure and highly maintained. The management is awesome there."
"Just wanting to add a lil note to say that my experience in dealing with Crystal is always a pleasant one. She is always very kind and helpful when ever I am dealing with her. It is always a pleasure with her at the helm."
"Absolutely the best storage facility I have ever used, the storage units are so clean,Crystal is kind, and capable of handling all questions that are asked. I would use them time and time again."
"Would be less than one. Manager is the rudest person I have ever met. Wasn't just me, I watched her with two other customers before I made it to the front of the line. Do not go here, there are plenty of storage places to choose from at a better value."
"This was a excellent place to store. Friendly staff, easy to communicate with, everyone was knowledgeable and helpful, clean and professional. Good location and simple service that got the job done. Use this facility if you are in need. Overall, wonderful customer service. Thank you Life Storage!
Annie"
"RENTER BEWARE! SHADY PRACTICES! At first, was very impressed with the office and manager - Crystal. We came in because they had such good rates on the internet. Since we didnt need the unit for 3 weeks, she said she would be happy to keep it on hold for us, but that the price might change. THE PRICE CERTAINLY DID CHANGE. Went from $165/mo to $208/mo. If normal rates were 25% higher than the promotion, she should have been more upfront about the risk of waiting. My moving truck and crew were there and ready to work, so I bit the bullet and kept the unit. I paid with credit card, which I thought was set to be charged every month. 5 weeks later, the first email I received from Crystal was a late payment notice, assessing a $40+ fee. I immediately went to the store to pay and straighten out the issue, but they were unwilling to eliminate or reduce the late fee. I feel robbed by this company and would NEVER USE THEM AGAIN."
"I had the most stressful time in all my life just happened to me . Dream vacation plans with my family turned upside down by a greedy slumlord telling me he wanted to sell the rental I have been living in for 13 years. And the bleep bleep give me 30 days right in the middle of my vac plans.
This is where the beautiful heart of gold Crystal and professional gentlemen Ken saved my life.
Crystal put my worries to ease helped me judge the right size unit and treated me with compassion. I felt a huge weight lifted from my back and I could breathe again. They helped me with packing needs and explained everything to this guy who's world was just turned upside down. They went above and beyond and I feel I have new friends.
My life belongings are safe at life storage as long as they have employees like Crystal and Ken
I recommend Life Storage to everyone and I live in Peoria and shopping local is very important to me
Gary Kerekes"
"Thank you Crystal at Life Storage for your assistance in getting me set for a storage unit so quickly...within an hour. I chose Life Storage because I was so impressed with the customer service, how clean the facility was and the convenient hours. Crystal provided all the options for different units sizes and I was able to find exactly what I needed. Thank you!"
"I have enjoyed renting at Life Storage. The access hours made if possible for me to drop by my storage as frequently as necessary. Life Storage is safe, clean and not congested."
"Extremely helpful, Crystal asked about all the items we were storing, determined the space size, and she nailed it.
Very clean, easy access in and out. We had a very limited amount of time to move in and yet it was easy. I highly recommend this facility for any budget."
"Friendly and helpful management. The process to rent was fast and easy. The facilities were well kept and very clean. We felt safe leaving our possessions in their care!"
"Crystal and her team have a great work ethic, are very clear with all instructions and go the extra mile in personalized attention...that is a professional quality that seems to be missing all around us anymore!"
"This is a great storage facility! It has everything we were looking for, including and especially, temperature controlled storage units for storage during the hot Arizona summer. They charge a very reasonable price, much less, actually, than a couple of others that I checked out initially, and they don't require a long-term commitment. The facility is clean and well-organized. Crystal, the manager, was very pleasant on the phone when I first called. When I came in to set up my account and drop off the first load of stuff, Ken was there, and he, too was very nice and helpful. It's just nice to deal with people that make you feel your business is important. They have boxes and packing material for sale at a 20% discount. I've never been in the front office when I wasn't offered a bottle of water, which is a nice gesture they don't have to offer. Much appreciated. I definitely recommend Life Storage #789!"
"This is a great storage facility! It has everything we were looking for, including and especially, temperature controlled storage units for storage during the hot Arizona summer. They charge a very reasonable price, much less, actually, than a couple of others that I checked out initially, and they don't require a long-term commitment. The facility is clean and well-organized. Crystal, the manager, was very pleasant on the phone when I first called. When I came in to set up my account and drop off the first load of stuff, Ken was there, and he, too was very nice and helpful. It's just nice to deal with people that make you feel your business is important. They have boxes and packing material for sale at a 20% discount. I've never been in the front office when I wasn't offered a bottle of water, which is a nice gesture they don't have to offer. Much appreciated. I definitely recommend Life Storage #789!"
"This is a great storage facility! It has everything we were looking for, including and especially, temperature controlled storage units for storage during the hot Arizona summer. They charge a very reasonable price, much less, actually, than a couple of others that I checked out initially, and they don't require a long-term commitment. The facility is clean and well-organized. Crystal, the manager, was very pleasant on the phone when I first called. When I came in to set up my account and drop off the first load of stuff, Ken was there, and he, too was very nice and helpful. It's just nice to deal with people that make you feel your business is important. They have boxes and packing material for sale at a 20% discount. I've never been in the front office when I wasn't offered a bottle of water, which is a nice gesture they don't have to offer. Much appreciated. I definitely recommend Life Storage #789!"
"Such a great place to store your favorite belongings. The staff are very friendly. Moving is so stressful and Crystal helped me during a very rough time. The facility is extremely clean and well kept. I highly recommend this place to anyone looking for a safe and convenient place for storage."
"This is a great place to store your belongings....Facility is closely monitored and easy to get in and out of...Crystal the store manager is a huge asset...she is most friendly, has great ideas and helped us out a lot. Her service is A+!"
"I keep my things at the Peoria Storage. I started years back as a cancer patient. Crystal has taken care of me ever since, regarding making sure to get my payments in on time with calls and emails. If I had a say, she should be awarded for her her and ethical work, employee of the month, humanitarian of the Company. This facility understood and worked with me when I had fell on some hard financial times, due to being sick. Everyone their is amazing.
Thank you and have a blessed day,
Khristopher"
"Moving is a stressful life event and when you work with supportive, helpful and knowledgeable folks like Ken, Crystal and Brooke it makes moving a whole lot easier. The entire staff was great !!! Thank you !!!"
"Moving across the country is extremely stressful... Under severe time restraints for a storage unit, I reached out to Life Storage in Peoria, AZ and Crystal M the store manager was AMAZING..... she was beyond helpful and kind.... I can't thank her enough for all that she did for me......
now I am set and ready for my movers to arrive!!!!!"
"Staff is extremely friendly and helpful by placing shipped items in my storage unit. Place is safe, clean and very convenient, right next to the freeway. Would highly recommend"
"Crystal and Ken are the best. I store here because we have history and I know I will get the best results here and my unit is safe. The location is out of my way this time but I wont go any other place."
"We have rented a unit and the 83rd & Union Hills location for over 10 years. The staff and management have been friendly and great to work with. The facilities have always been clean and the prices are reasonable."
"Entire facility is clean. Staff is very easy to work with. They seem to want to do what it takes to make your time with them a pleasant one. Would definitely recommend this facility."
"Crystal and Ken are the BEST storage Manager and Assistant I have ever stored with. They are knowledgeable, friendly,, and courteous. They keep the storage facility and units spotless! I would recommend this storage facility to anyone who needs it from shirt term to long term. NEVER ANY PESTS OR RODENTS which can be the case at other facilities. Please call Crystal or Ken and tell them Theresa referred you! Happy Storing! I have been at this facility for over a year."
"This is a GREAT storage facility!!! Crystal is friendly, helpful and pleasant to talk to. Not only do the offer great Storage, but they also have shredding services and moving supplies as well!!!"
"We had a great experience here. Friendly and accommodating staff, clean units and clean office. Great service all around, and a safe place to keep things. This location is conveniently off the 101 and in a great neighborhood."
"I was a renter for over a 1yr and had 0 issues! Staff was great, and friendly. Crystal was always willing to go above and beyond to make each visit impressionable. The facility was always clean and usable. Easy access off the 101. I HIGHLY recommend this life storage to anyone who needs storage. Thank you so much Life Storage Team for the easy storage rental. I look forward to future business."
"Very efficient staff. Papewrork ready for signature the minute I stepped in. How do you beat that! Really appreciated the efficiency and what pleasant employees. Very positive vibes in the air. Thank you so much you guys.
M. Irving ="
"I love this storage facility. Its clean and all the people that work there are polite and professional. Crystal is great. I have used this facility for the last 15 years for short term storage and plan on using it next year."
"I would like to say John at this facility has given us superb service. We would recommend anyone who"s looking to store there personal belongings. To give them a try they are happy to meet your needs."
"Crystal helped me get set up with a storage unit that I needed to put personal effects since I am in the process of renting my second home here in Peoria, AZ. Couldn't have asked for a more pleasant and knowledgeable person. Crystal is aces in my book."
"The staff at this facility is top notch ! If I have a question or a problem they are right on it the resolve the matter. The facility is always clean and maintained. I have been a customer for a few years and have never had a problem. Keep up the good work. Thanks"
"Very easy and convenient location. The manager Crystal did a amazing job helping us. I was going to rent a space from uhaul but Crystal made it very easy for us to use life storage instead. Looking forward to using this sevice. Well done!"
"Everything was super clean. We were just using the Storage Unit while we got my husband a hospital bed. I will be in on Saturday to cancel. Thank you so much for all your help!!"
"I have enjoyed my relationship with your company. I have a long distance storage relationship (out of state) and have only been in the local office a couple times. Both times I was impressed with the service and attentiveness of staff."
"Norman & Kenneth were exceptional in walking through options and was fully engaged with providing direct and concise information. Exceptional customer service. I am happy for Norman as he told me today he was retiring. Life Storage is truly losing an exceptional employee."
"I have things stored at 2 other storage places. this one far exceeds either of the others. Location is perfect for where i live. 5 minutes or less on a good day"
"Your helpful and friendly staff has are greatly appreciated. I like cleanliness of the units and property also. Thank You and keep up the good work! "
"Norm and Annie were probably the two main reasons we chose LifeStorage on Union Hills. They were so welcoming professional and down to earth, it made our choice easy. And the property was immaculate. On more than one occasion we would see Norm going around sweeping and straightening up. I don't know about other LifeStorage locations, but this one is tops!"
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Phoenix, Peoria and Travata
Our self storage facility on W Union Hills Dr is located west of the Agua Fria Fwy, between Country Club Pkwy and W McRae Way, near Apache Park. Click here for directions to this Life Storage.
At Life Storage Facility #789, we offer great property security systems and clean, affordable storage units to rent for the residents of Travata, Palomino HOA, Arrowhead Ranch, and other neighborhoods in Peoria, AZ. Call us with questions, reserve online, or click here to compare other storage units in Phoenix.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: Closed
Facility Access Hours
Monday: 5:00 am - 10:00 pm
Tuesday: 5:00 am - 10:00 pm
Wednesday: 5:00 am - 10:00 pm
Thursday: 5:00 am - 10:00 pm
Friday: 5:00 am - 10:00 pm
Saturday: 5:00 am - 10:00 pm
Sunday: 5:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
