Customer Reviews - Life Storage #217, Mesa
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We at Life Storage want to maintain the best storage facilities in Mesa, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Mesa (#217)
4.78 out of 5
based on 31 of our most recent Reviews
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5.0 out of 5
"I found Rhonda very helpful and always willing to help me. I would recommend the faculty to anyone. Great experience."
January 23, 2019
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5.0 out of 5
"Rhonda Leek was exceptional in all of her effort to help my family through this tough time in our life. Rhonda went above and beyond her duties to insure we got everything we needed to to help this difficult time be a little easier. I am very grateful to Rhonda Leek for her efforts to help our family, and I am very grateful to Life Storage for having Rhonda Leek as an employee. Thank you."
February 26, 2018
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- Vicki from St. Charles, MO
5.0 out of 5
"Rhonda was so helpful anytime I worked with her. She was well informed, explained everything thoroughly and was a godsend when we had to unexpectedly vacate our unit since we could not come to Phoenix this year due to a family health matter. She is a superb employee. "
January 23, 2018
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4.2 out of 5
"Everyone was really nice, and there when I had questions.
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December 27, 2017
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5.0 out of 5
"It is your employer who left a lasting impression on me. She was there when I rented my unit 1 yr ago offering me water. It was 116° outside. She made sure that my rental truck was ready and she was there when I checked out. Again she was helpful beyond expectation. Take time to see who rented this unit to me and who checked me out. She is priceless."
June 23, 2017
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5.0 out of 5
"Well, the manager, Rhonda, was very accommodating due to the improvements to the floors (which created dust that seeped into my unit and sometimes the workers made it difficult to park near my unit). However, this is understandable when trying to give a facelift to a concrete structure. She was very understanding and explained why this was being done. She was also beaming with pride because of the improvements that her location was being given and how it will be easier for her employees to clean and the extra security monitors that will make it a safer place to use and work at. I don't believe that she owns the place, but she treats it like it's her baby. To find an employee that truly cares about where she works is very difficult to find now a days. So, I take my hat off to a fantastic manager and crew."
March 28, 2017
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5.0 out of 5
"Rhonda was amazing extremely knowledgeable, helpful and friendly"
March 20, 2017
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5.0 out of 5
"I do like the way the site is kept up and the friendly staff and always willing to help. "
January 24, 2017
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5.0 out of 5
"Rhonda was the best!! Forgive me if thats not her name!! She is the manager at the Country Club location where we were at!"
September 24, 2016
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5.0 out of 5
"I have never rented a storage locker before, did not kno2 what to expect."
June 01, 2016
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- Michelle from Chandler, AZ
5.0 out of 5
"Rhonda is simply amazing and I always get excellent customer service here. Thanks for making my rental experience such a great one!!"
April 11, 2016
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- Mark from Arroyo Grande, CA
5.0 out of 5
"Ronda was great and I would recommend her highly to anyone!"
February 25, 2016
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3.8 out of 5
"Other than your prices had no problem with uncle bobs storage."
November 23, 2015
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5.0 out of 5
"Your storage business is extremely clean and safe. Your business associates are helpful, polite, and professional. Thank you. I am so glad that we found you. "
November 18, 2015
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4.9 out of 5
"Overall I was pleased with the service that I received. They were very helpful and knowledgeable, and told me what my conditions were. As well as nice to my family."
November 04, 2015
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- Jermiane from Chandler, AZ
5.0 out of 5
"You guys did a great job,I was very happy to find such great service"
August 18, 2015
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4.8 out of 5
"My concerns have been met!! Rhonda at the Broadway location was really on it when I have any issues. She kept me informed of what was going when the issue involved getting someone to fix it. Thank you so much!!"
July 29, 2015
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5.0 out of 5
"You have always exceeded your helpfulness, this is my third time storing with your company and I will always come back. Thank you for your business"
June 25, 2015
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5.0 out of 5
"Everything in my account is always handled perfectly. Thank you for doing an excellent job."
June 04, 2015
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4.3 out of 5
"Smooth, easy process. I appreciated having the truck to use. Getting the truck involved another location, at which the guy was also friendly and professional."
March 26, 2015
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1.5 out of 5
"I am very unhappy with the service and treatment from staff."
December 11, 2014
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- Jeff French from Mesa, AZ
5.0 out of 5
"The Employees are very friendly and show the utmost respect to everyone they deal with."
September 28, 2014
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5.0 out of 5
"Dave, at the Mesa,AZ office was very kind and helpful........Excellent"
June 23, 2014
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5.0 out of 5
"Dave was an amazing help. He explained everything and was extremely nice and friendly. Dave made the experience an amazing one."
May 29, 2014
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4.8 out of 5
"Very helpful. Wish I would have changed storage companies months ago. Staff was very helpful and polite. Really did appriciate the use of the loaner truck. The facility really suprised me as to how clean it is kept compared to some other rental storage companies."
May 29, 2014
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5.0 out of 5
"I received a free truck rental with my storage unit. This was a huge bonus which helped me greatly. Thank you."
April 28, 2014
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5.0 out of 5
"Doug,David and Jeff are outstanding always with a smile or a laugh,highly informative. questions always answered. I love these guys and storage units. I wouldn't change places just because of them"
March 15, 2014
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5.0 out of 5
"He explained everything and showed me how to use everything. Great service."
March 01, 2014
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- Michael from Chandler, AZ
5.0 out of 5
"The only thing I would add to your already excellent service is a grace period of a day or two for monthly payment."
February 23, 2014
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- Yu-Sheng from Chandler, AZ
5.0 out of 5
"The manager gave me very clear explanation for my first time using self storage. Also his attitude is very good. I'll come again if I need self storage in future. Thanks."
January 08, 2014
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4.8 out of 5
"I did not like all of the dust that got all over and into my stuff. The price was great but since then I moved my stuff inside. I am satisfied and I hope prices don't go up. Thank you."
December 05, 2013
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