Customer Reviews - Life Storage #358, Montgomery
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We at Life Storage want to maintain the best storage facilities in Montgomery, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Montgomery (#358)
4.75 out of 5
based on 24 of our most recent Reviews
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- Keron from Montgomery, AL
5.0 out of 5
"The associate, April, exceeded my expectations by her professionalism and courtesy."
April 03, 2019
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- William from Montgomery, AL
5.0 out of 5
"I have been in retail for45 years this was the best service I have seen"
February 17, 2019
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- Frank from Montgomery, AL
4.8 out of 5
"April was a great representative of your company. She was friendly, nice and very knowledgeable of the products I had questions about."
January 16, 2019
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5.0 out of 5
"I will be back next time I need temporary storage space."
December 23, 2017
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- Michelle from Montgomery, AL
5.0 out of 5
"I just loved chrissy she always helped she's the best "
December 23, 2017
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- Betty from Montgomery, AL
5.0 out of 5
"You exceeded my expectations. Thanks Chrissie, thanks Mike
MERRY CHRISTMAS "
December 19, 2017
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- Aundrea from Montgomery, AL
5.0 out of 5
"The staff st my location always provided exceptional customer servce!!"
September 23, 2017
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- Dennis from Montgomery, AL
5.0 out of 5
"Staff were very helpful and knowledgeable. Facility is clean and well maintained. Our security concerns are relieved with the use of surveillance cameras."
June 27, 2017
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5.0 out of 5
"Life Storage personnel that I interacted with either in person or on the phone went to great lengths to make sure I understand terms of contract, rates, and showed me the unit I would be using. They are all extremely professional, knowledgeable, genuine, and kind. You are blessed to have such people as your employees. I highly recommend your storage company to people I meet."
March 01, 2017
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- Jarrett from Montgomery, AL
5.0 out of 5
"The employee-Chrissie, went above and beyond to make my rental process as easy as possible. "
September 08, 2016
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- Reginald from Montgomery, AL
4.8 out of 5
"renting the space was a good experience everybody was nice"
July 27, 2016
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5.0 out of 5
"The manager Christy is wonderful!
Very helpful and understanding, she works with the customer and helps to find solutions to any problem!
Excellent Management skills????????????"
February 25, 2016
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5.0 out of 5
"New lady that is now at this facility is very very helpful from all the past even the manager there thank you for the change where i store my stuff....!!!!!!!"
January 26, 2016
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- Tyrone from Montgomery, AL
4.4 out of 5
"Peyton, the employee, was extremely pleasant and helpful!"
October 23, 2015
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4.4 out of 5
"Everything went smoothly. Associate very nice, answered my questions."
May 27, 2015
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5.0 out of 5
"Things went smooth and pleasing would recommend using uncle bobs to everyone "
April 28, 2015
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- Tiffany from Montgomery, AL
4.4 out of 5
"Everything was up to my standards and expectations except for the price!!!! I was expecting a little cheaper especially using a military discount!!!!!"
April 28, 2015
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- Demetree from Montgomery, AL
4.6 out of 5
"My expectations were met but the associate did not ensure I was aware that the amount I paid was only a partial payment and that another payment would be due by the first."
March 30, 2015
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- Debbie from Montgomery, AL
5.0 out of 5
"I was greeted at the door, she was so nice and explained everything. I feel that this employee is a great asset to your company. It was so good to have someone that was as nice and knew her job as she did. I have miss placed the card she gave me with her name, I think it was Joanne... she's from up north. Please make sure she gets credit for her job.... "
March 29, 2015
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- Thomasine from Montgomery, AL
3.4 out of 5
"This is my second time using this location because of the overall satisfaction. I all,wanted the 24hr access.
I was warmly greeted with a smile and moved the paperwork at ease.
I would strongly recommended this location.
"
December 30, 2014
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- Rhonda from Montgomery, AL
5.0 out of 5
"The office staff was very pleasant and professional to work with. Thank you!"
November 24, 2014
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3.5 out of 5
"It took forever for someone to come to the from desk. In fact, the door was locked when we arrived.
The different ways to pay my monthly bill were not explained properly.
On a positive note, the prices are good and the 24/7 access is great! "
March 04, 2014
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- Connie from Montgomery, AL
4.8 out of 5
"It is always well lit and there seem to be security cameras in areas where you are always visible when you enter the gate."
February 27, 2014
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5.0 out of 5
"This storage facility and the people that work there are awesome. I am very comfortable using the McLemore Rd. location. "
October 30, 2013
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