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2632 Spruce StreetMontgomery, AL 361077.7 Miles Away
Customer Reviews - Life Storage #357, Montgomery
We at Life Storage want to maintain the best storage facilities in Montgomery, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Kendrix (I think i spelled it right) went above and beyond to help my mother and I. I was surprised when he told me he wasn’t the manager lol. We came in a little frustrated from having to check around different places, trying to find a storage unit facility we could trust with our property as well as something we could afford on such short notice. We left feeling very relieved knowing we came to the right place… Not to mention my mom is a neat freak so she was impressed with the cleanliness of the space, (it’s the little things). We appreciate having someone who is very knowledgeable, helpful and genuinely kind, to assist us. Anything slightly strenuous is overwhelming for us and and he helped us tremendously. Thank you, thank you, thank you!"
"LIFE STORAGE IS an amazing, I walk in to get an estimated cost on how much I’ll be spending; Ms. Taylor walk me through everything and had the best advice on how my things will be secure. Thanks ! highly recommend, clean reasonably and secure."
"I recently went to get some rate options and sizing of different unit sizes. I can honestly say my encounter with Taylor was wonderful she was super friendly and she answered all of my questions. She offered to reserve the unit for me while I decide again Thank you ! I will be back !"
"I recently had a need to find storage for my RV and chose the Life Storage on Atlanta Highway for that service. I can't say enough for the two gentlemen (Anthony and a young black man whose name I don't recall) that helped me set up my account and subsequently close it when I no longer needed the space. They were professional and helpful at each encounter."
"They offer the best customer service i've seen in a long time. Mr.Anthony McEndarfer was very helpful. With all the complications that was going on, he mulltitask and handle each situation with the most professionalism and positive energy."
"I've been storing here on and off for years. I love this location. The staff is very welcoming and friendly. A lady named Alexis was there last time I came. Answered any questions or concerns I may have. I highly recommend this location."
"If you’re looking for good boxes, this is the place to go. Prices are higher than Walmart or Home Depot, but the quality makes them worth it. The young man who helped me was also professional and courteous!"
"I went in to browse services and deliberate adding a business storage at this location. Mr. Rollins was kind, knowledgeable x and thorough in his presentation. I acquired all the information and visual insight needed to take back to my team for wise decision making. He was accommodating and detailed oriented. I highly recommend this facility because it was cleaned and is run in an organized manner."
"The process was easy and all of the staff was very helpful! I was on the waiting list but received a call in a timely manner, as soon as a unit was available. I kept this storage unit for six months with no complications! Moving out was easy as well, as there are no contracts to sign. I would definitely rent from them again in the future!"
"Both young men who called where courteous and tried to help us out as best they could. Our church was looking for 2 parking spaces for our buses near the Coliseum location, but they only had them available across town. If you're needing storage or parking though, they will go out of their way to help you find a location and price that meets your needs."
"Made a reservation online from out of state and I appreciate being able to do this (without cost) however there was some confusion with the location and when I called, I got good customer service which redirected me to another location where I could drive a 26' Moving Truck and a Tow Dolly. The space seems small and the price inflated compared to our state but it is located in a good part of town and is gated with security."
"I had one attempt of a break in and apparently a family of rats living in my unit. Many items that I stored were covered in rat feces or damaged from being eaten through by rats. There was also a guaranteed price increase every 6-8 months."
"My move in was simple and easy! The store manager, Anthony McEndarfer, went above and beyond in answering my questions and assisting me with my unit needs. Great example of a class act. Very professional!"
"Got a storage space today. Liz was very nice and helpful. The area is very clean. I had a storage with someone else. I wasn't satisfied with them. I was recommended to check Life storage out. I'm glad I did."
"Computer glitches made sign up a very long process, but the counter staff was very helpful and pleasant. The facility is neat and clean. Staff gets 5 stars - computer issues notwithstanding. Stephanie is excellent."
"Used the moving van that this location had on site to move some items to a storage unit. The van was just enough, and the service was amazing. The staff member that assisted us was knowledgeable and ensured we had all the we needed to get the job done. Defiantly will be using them again when we need to move our items in our new home."
"Stats always courteous knowledgeable and efficient it could be a little cleaner but it's not that bad I'm just picky. it's not crowded you also have something available downgrade upgrade no problem Lil expensive location location location"
"Me. April and Will were always to warm, friendly and professional. I would recommend this site to anyone that asked about it. Although I only needed my unit for a couple of months I will definitely use them again in the future."
"My friend was trying to pay his storage room bill. The location here and the one on McLemore rd (where my friend keeps their items )were closed, but the one at Vaughn road plaza rd was open. Then he had to get on the automated system to pay his bill, and on top of balance was charged $4 more just to call and pay his bill!!! And both locations had it on the door that there were open sunday. IF there have been some changes as far the hours of life storage on sunday to were other locations will be open while others are closed, THEY have to make it clear to their customers so they wont be running around all over town JUST to find a actual person for their service! It's the least they can do!"
"I have had a great experience today with Mr Paige, III. He was so helpful and patient with me. He was also very professional and I really do appreciate his assistance today... for this reason, I am so happy that I choose this location. Thank you very much Mr Paige!! Keep up the great work, and have a great day!! ==
"Needed a truck and this store had one convenient enough for me! Not sure if I like the new policy on truck rentals; however the new information was relayed over to me very well & professionally. These guys run an impeccable facility. Great teamwork and camaraderie between stores as well."
"was looking for a facility to store my equipment at the last minute & Terrell waited for me near time for him to close on a Saturday To get a storage suitable for me! Now Thats great customer service along with the nice kept property!
Thank you Life Storage!"
"Woodie and Terrell were very pleasant to work with. I think that Woodie was the manager and the knowledge that he shared and which unit was best for what I was storing. The 24/7 access is the best! I've even referred a co-worker to use them as well.
Customer service was top notch!
Keep up the great work Life Storage and Staff!"
"An amazing place to keep your valuables and run your business. Woody & April, along with the entire Staff here are VERY PROFESSIONAL! The entire place is spotless and everything stored on site is checked routinely. 5 Stars all the way!"
"Needed a truck at the last minute. The store was getting ready to close and Woodie showed excellent customer service and got me what i needed. Thank you. Facility looks amazing from the outside as well! This is a professional establishment."
"Ms M. Starks at this location was a jewel, was having some issues with payments being posted late because of a glitch in the my system and she was all over it and went above and beyond. You don't find to many people that want to help you, yet alone happy while doing so. She turn what I thought was going to be a dramatic experience, into a very pleasant one. She won't be here long, I'm quite sure corporate can use her to get other places in order, like she is running this one."
"I was very impressed with the representative misha. She was fast and able to multi task. I was in a hurry and worried I would not meet my deadline due to other customers in the store. I explained the importance of needing fast service and misha met ours needs and had out the door and on our way."
"The rental arrangements were made over the phone in a matter of minutes. All questions were answered in detail. When I arrived at the storage lot, the attendant was very courteous and knowledgeable. I initiated the phone call, and had keys in hand in less than an hour. Great service!"
"This was our first experience in using a storage facility and I'm so glad I chose Uncle Bob's [Life Storage]. We moved from a different state and had to communicate by phone a lot. They helped make the move very easy and, surprising to me, a very pleasant experience as well.
Our sincerest gratitude,
Yvette & Bridget"
"Mr. Sutton provided excellent customer service in person, as did 2 other associates with whom I spoke on the phone. They reserved the units I needed starting on the dates I needed them. Although the rates are a bit pricey, the facility is cleaner, more accessible, and more secure than I unit I rent at another location."
"The business presented a professional appearance and the young lady working was very helpful and also very professional. The only thing was I went by the office one day after lunchtime about 1:30 PM and the office was closed, I thought that to be a little odd, that at that time of day the office was closed. There was a clock outside however with the return time on it."
"Always helpful, kind, plesent, wanting to know if they can help me in any way. Would and have told other people about this storage. This storage here is great, and service is great. Thank you for all your help team."
"The Uncle Bob's on South Arrowhead Drive in Montgomery truly sets the standard. The staff was professional and courteous. The facility was clean and maintained properly. Thank you Uncle Bob's #357 for years of quality service!"
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #357, we offer great property security systems and clean, affordable storage units to rent for the residents of Mt Meigs, Pike Road, Cecil, and other neighborhoods in Montgomery, AL. Call us with questions, reserve online, or click here to compare other storage units in Montgomery.
Store Office Hours
Mon: 9:30 am - 6:00 pm
5/29: 8:30 am-12:30 pm (Holiday)
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental