Customer Reviews - Life Storage #357, Montgomery
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We at Life Storage want to maintain the best storage facilities in Montgomery, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Montgomery (#357)
4.81 out of 5
based on 33 of our most recent Reviews
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- Aaron from Montgomery, AL
5.0 out of 5
"Will was great. He was very informative. He made me feel welcomed."
January 17, 2019
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- Barry from Seagoville, TX
5.0 out of 5
"Mark, at location #357, has always out performed and has been extremely patient with me on establishing/maintaining my online account!!!"
January 15, 2019
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- Linda from Montgomery, AL
5.0 out of 5
"The rental arrangements were made over the phone in a matter of minutes. All questions were answered in detail. When I arrived at the storage lot, the attendant was very courteous and knowledgeable. I initiated the phone call, and had keys in hand in less than an hour. Great service!"
January 18, 2018
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- Mark from Hampton Cove, AL
5.0 out of 5
"We thoroughly enjoyed our time with you; great storage unit and facility. We left only because we had moved to Huntsville and it was time to clear out. Thanks for great service over the years. "
December 23, 2017
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- William from Montgomery, AL
5.0 out of 5
"The staff was excellent and worked hard to accommodate my needs."
November 17, 2017
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5.0 out of 5
"Very courteous, knowledgeable, and friendly. Would recommend Uncle Bobs [Life Storage]. "
September 20, 2016
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- Tomika from Montgomery, AL
5.0 out of 5
"Josh and Preston went above and beyond my expectations. They both were very knowledgeable, and patient. I will definitely recommend this store to my friends and family."
August 30, 2016
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- Carol from Montgomery, AL
5.0 out of 5
"Exceeded expections. Ashley & Dixie was outstanding & were extremely knowledgable and professional. "
April 18, 2016
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5.0 out of 5
"Preston was informed, pleasant and a credit to Uncle Bobs [Life Storage]. He needs to move up to manager in my opinion. "
March 27, 2016
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- Lindsay from Pike Road, AL
4.6 out of 5
"I would like if there were more carts because I have to transport a lot of boxes and I can never find a cart "
December 25, 2015
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- Barry from North Augusta, SC
4.4 out of 5
"Everything was fine except the frequent increases in rates. "
December 23, 2015
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- Wesley from Montgomery, AL
4.8 out of 5
"I stored my belongings with Uncle Bob [Life Storage] for the passed 4 years and feel very satisfied with their service....."
December 23, 2015
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- Marianne from Montgomery, AL
5.0 out of 5
"I am always very impressed with the level of customer service that I receive at Uncle Bob's [Life Storage]. The facility is always clean and tidy and I would not have my things stored anywhere else."
July 28, 2015
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5.0 out of 5
"Even when they were busy they acknowledged you were there and said, I'll be right with you. Always with a smile."
June 23, 2015
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- Trilbey from Montgomery, AL
4.8 out of 5
"The associate was very helpful and made me feel secure about storing with Uncle Bob's [Life Storage]."
April 28, 2015
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5.0 out of 5
"Have used other storage facilities in the past and have never been as satisfied with the quality of the facilities and the helpfulness of employees."
November 25, 2014
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- Yvette from Montgomery, AL
3.4 out of 5
"This was our first experience in using a storage facility and I'm so glad I chose Uncle Bob's [Life Storage]. We moved from a different state and had to communicate by phone a lot. They helped make the move very easy and, surprising to me, a very pleasant experience as well.
Our sincerest gratitude,
Yvette & Bridget"
October 30, 2014
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5.0 out of 5
"Extremely pleased with all aspects. Management very customer oriented."
September 24, 2014
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- Earnestine from Lauderhill, FL
4.8 out of 5
"I was very satisfied. I have never stored my belongings before. He associate made me feel comfortable that my things should be ok"
August 20, 2014
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- Allen from Montgomery, AL
4.8 out of 5
"Mr. Sutton provided excellent customer service in person, as did 2 other associates with whom I spoke on the phone. They reserved the units I needed starting on the dates I needed them. Although the rates are a bit pricey, the facility is cleaner, more accessible, and more secure than I unit I rent at another location."
May 28, 2014
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- Lawrence from Montgomery, AL
4.8 out of 5
"Good location for me; good inventory of supplies; reasonable rental truck availability. "
May 19, 2014
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3.8 out of 5
"The business presented a professional appearance and the young lady working was very helpful and also very professional. The only thing was I went by the office one day after lunchtime about 1:30 PM and the office was closed, I thought that to be a little odd, that at that time of day the office was closed. There was a clock outside however with the return time on it."
March 28, 2014
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- Larry from Montgomery, AL
5.0 out of 5
"This was the most satisfying part of the move and we were helped so much !!!"
March 25, 2014
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- Barry from Prattville, AL
4.6 out of 5
"Didn't like the idea of the prices being higher than other Uncle Bob's or how this Uncle Bob's changed prices based on demand."
March 23, 2014
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5.0 out of 5
"Always helpful, kind, plesent, wanting to know if they can help me in any way. Would and have told other people about this storage. This storage here is great, and service is great. Thank you for all your help team."
February 28, 2014
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5.0 out of 5
"Your folks do a great job. Your current manager young lady is always very attentive. "
February 27, 2014
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- Craig from Montgomery, AL
4.7 out of 5
"Seems like a well run operation and very good employees"
February 27, 2014
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- Cheryl from Millbrook, AL
5.0 out of 5
"very helpful service each time I enter the office. no complaints at all so far.almost 2 years running."
February 14, 2014
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- Maragret from Montgomery, AL
5.0 out of 5
"The associates/managers are always VERY friendly and courteous, especially when giving me a call re: my unlocked unit (I've done that a few times!)."
February 03, 2014
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5.0 out of 5
"Flawless check in, Awesome Manager!!!
Very helpful !!!"
December 27, 2013
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5.0 out of 5
"The location was great, easy access to the main street. I am glad I choose this location."
December 26, 2013
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- Barry from Birmingham, AL
5.0 out of 5
"The Uncle Bob's on South Arrowhead Drive in Montgomery truly sets the standard. The staff was professional and courteous. The facility was clean and maintained properly. Thank you Uncle Bob's #357 for years of quality service!"
November 23, 2013
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- Rachel from Montgomery, AL
4.2 out of 5
"A dumpster on site to get rid of unwanted items would be fantastic. :)"
November 23, 2013
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