Self Storage Units near Deep Creek North in Chesapeake, VA 23323

"Donna was very helpful in assisting me in my storage space. Thank you Donna! You take pride in your job and it shows! Very professional"

"Be careful of this place. There was a rat infestation. They did not notify me or anything. The lady told me they knew about it since December of 2021. I found out in April when i went to start getting my stuff out to move into my new house. When i asked to talk to someone at the main office i was told they would email them and they would contact me. Well they never did. I was also told this would be a quick process dealing with there insurance company. It is now September and im still dealing with them. I have not been able to replace any of my things. I have lost everything. So make sure you check your surroundings when checking this place out. And also make sure you go check on your things often."

"Ms. Donna is a very good asset to life storage company. She worked with me very well and had great communication skills and got the job done."

"Awesome staff easy to manage very reasonable rates highly recommend"

"Customer service with Ellen Masterson was great."

"Good Job Donna Martín Thank you"

"Ellen was very helpful at the counter and made it very easy to get what I needed."

"Donna is very sweet and has a very welcoming attitude and makes me feel my items are secure!"

"Life storage is a great place for your belongings. The customer service is amazing. Ellen has helped so much! I was locked out the 1st night because I stayed too long and let the doors close. But Ellen called me right away in the morning and checked on my unit and locked it up for me so my belongings were safe til I got there to lock it myself. I also was late on my rent because I didnt get my check yet and Ellen was so amazing to call me and let me know so I dont lose my unit. She took time out to go over everything with me. I give her 10 stars for being so great,polite,and very informational.. She even sent me an invoice because I couldn't find mine in my email. The best experience ever with a storage place. Keep up the good work guys!"

"On Aug 1 2022. ASM Ellen was a great help. Thank u"

"Ms. Donna was amazing and walked me through everything I needed to know. I recommend life storage on South military highway. If I could give her 5 more stars I would."

"Moving can be very stressful. My experience with life storage so far has been wonderful. Donna Martin went above and beyond providing great customer service. she was patient and positive making the whole experience less overwhelming. I appreciate all of her hard work and dedication. Thank you thank you Donna!!"

"Every time I come here to pay my bill there’s no one in the office, rather inconvenient"

"6/20/22 Life Storage has been exceptional in the care and protection of our property stored on their premises. The areas are always clean and refreshing every time I enter the premises. But most of all, Donna and Ellen are true people person's with wonderful personalities to everyone. I'm a witness to that."

"Ellen was oh so helpful, very polite and very down too earth, of all the storage facilities I looked at I would very highly recommend using this location. Great staff, great location and overall perfect for what we needed"

"Thanks for everything -Ellen was knowledgeable and very professional! She was a pleasure to deal with! Thanks"

"I moved here from out of state and needed somewhere to store my household goods. I was unsure of the amount of storage I would need and Ellen was an excellent resource of information. She provided options and alternatives depending on what I found my needs to be when I got there. She made this part very easy for an otherwise very stressful move."

"We secured a unit with the help of Ellen. She was very helpful in helping us choose the best unit for our needs. We called the help line first before arriving but found Donna much more helpful and knowledgeable. She showed us around the site and went out her way to assist us in our first unloading of boxes. The staff is very friendly and the units and site is very clean."

"Great price on super clean unit. Staff was very helpful."

"Great Service Ellen 4/30/22"

"Mrs. Ellen Masterson, was so helpful she went over and beyond to help my mom. Very knowledgeable and understanding. She definitely deserve 5stars"

"Ellen was so patient and wonderful helping me rent my unit today. Thank you!"

"Ellen was so helpful and nice. We had a lot to move and she even offered her own cart to help us move it all. She kept in contact from reservation to actual move in."

"Ms Donna was an extremely helpful person.. she was able to show us everything and how to do everything."

"Great service got a unit that was to small and they helped me with the upgrade to a bigger unit."

"The front gate didn’t work for several months when we first started renting so it was always open, yet the rates increased. Most days there was no one one the office during their “office hours” and it was very difficult to reach anyone via phone."

"Highly recommend this facility great staff!"

"Great price and very clean. The customer service was 5 star!"

"Great Service and very clean! The Staff was very friendly and the prices are fair!"

"Very nice and clean facility with climate control. Good lighting when it’s dark, space to park, and everyone who works there is so nice. Ellen was really helpful when I was there loading and unloading, and answered my many questions with great patience. Donna was also great, she handled my paperwork when I came in to pay and was so friendly and made it a very pleasant experience. I would definitely recommend this location! Thank you!"

"Nice place. Ellen helped me,thank you so much."

"Donna was a huge help!!! Thank you Donna Martin"

"Ellen is wonderful to talk with and very knowledgeable! The process was quick and easy and the units are very tidy!"

"I CANNOT SAY ANYTHING MORE ABOUT HOW PASSIONATE ELLEN WAS PERFORMING HER DUTIES AS AN ASSOCIATE MANAGER! SHE SHOWED THE VERY UTMOST OF CONSCIOUSNESS AND TENDED TO HER DUTIES WITH THE PROFESSIONALISM AND INTEGRITY EXPECTED! SHE HELPED US EVEN THOUGH SHE HAD A VERY BUSY SCHEDULE DEALING WITH OTHER CUSTOMERS. THANK YOU ELLEN FOR THE ATTENTION YOU GAVE ME AND MY FAMILY!"

"Miss Ellen was very friendly and kind."

"Great experience, awesome customer service. Highly recommend!"

"I’ve been a customer at life Storage for about one year. Ellen signed me up in the beginning and has been a blessing and a help ever since I know if I need something I can call and tell her my name and my unit number and she’s going to know exactly who I am and be able to help. The facilities are clean and safe. My 10x10 is reasonably priced."

"Donna was awesome!!!"

"Donna was very helpful and pleasant and made my experience at life storage amazing."

"Very helpful Thank you so much"

"Donna was extremely helpfull"

"Donna provided excellent customer service. I highly recommend this storage location.🙂"

"Have had a great experience with this company. Thank you Ellen for all of your assistance."

"My experience at Life Storage was stellar. Great customer service from the beginning to the end. Ellen worked with me and answered all questions in a timely fashion. I appreciated the white glove service as I was handling all business remote. I highly recommend this facility for your storage needs."

"Great customer service"

"Highly Recommend"

"Has clean storage"

"Faculty is very clean .People are nice.Ellen is friendly and helpful ."

"The ladys were very nice and they have really good deals and prices"

"Ellen was very helpful in getting me moved in and updating my account for my other unit"

"Great service. Clean space. Friendly staff."

"Storage facility very clean. Ellen isvery friendly and professional."

"This is a great place to store anything you need, it’s clean and the staff is friendly Ellen provided us with great service! Thanks again!"

"What a great staff! I had the pleasure of being helped by Ellen and she went above and beyond to provide the best service possible. She reassured me that this was an amazing place to store all of my items. Thank you so much, especially Ellen!"

"Ellen is you’re go to girl…friendly, knowledge, expedient, courteous!"

"Storage place better than others visited.It's clean well lit and laid out well.But most impressive is customer service by associate manager Ellen. Call them today you won't be disappointed if you rent here Hope Ellen is there to help you she suggested covers that were very inexpensive to protect our mattresses and sofa and answered all our questions and addresses our concerns with Frank honest answers"

"Very clean facility and excellent customer service by Ellen."

"Excellent customer service. Ellen is very friendly and courteous"

"Ellen was the most amazing woman she had every thing ready to go and was very friendly"

"Absolutely the most pleasant and professional storage leasing experience"

"Recently just got a unit the smallest they have very accommodating for a bedroom fully furnished and then some especially if you pack and store correctly. The place was clean and nothing appeared broken or run down. Customer service was great! Ellen was very knowledgeable and courteous. I was in and out of there in no time!"

"Nice clean facility really helpful property manage would definitely recommend to friends a great place to store your things"

"Great help with my storage needs!!!!"

"Life Storage online registration was extremely easy. When I arrive to Life Storage (3248 South Military Hwy), Ellen was very professional and my Storage unit was ready, cleaned, and two locks were also provided. Excellent Experience, thank you."

"Customers  beware!!!. They increased  my monthly payments after only  3 months. Very disappointing!!!"

"My experience was great. Very nice employees working there."

"Facilty fantastic especially the service Ellen very nice"

"Staff is nice but could wave a late charge due to changes on card"

"Staff and facilty are great. Have two spaces one in new climate controlled bldg and one regular"

"Love having my Storage here I should’ve stayed like that oh yeah With Ellen OK"

"Ellen was great! We really appreciate it!!"

"May God bless Ron, he was so helpful, so pleasant, he deserves a raise!!! Thank you for making our move stress-free!!!!"

"Great customers service!"

"Ellen is amazing. She was very patient with the processing of my acquiring another storage unit. I have chosen LifeStorage not only because of the company as compared to others in the area, but also because of the service. Ellen and Ron are magnificent."

"I've been with Life Storage for years, when it was Uncles Bob. Great service, great people. Always helpful and considerate. Never an issue."

"Friendly staff and awesome prices. Highly recommend especially if you live around the area."

"Ron Mercer the store manager was an answer to prayer! He was absolutely fabulous, professional, and went above and beyond in helping my neighbor move in. He explained things completely and was so kind. He is a credit to this company!"

"Beautiful place to perserve/store your belongings for any time at all. Ron the Manager is very kind and helpful."

"Service was amazing Ellen was an absolute delight a million stars 4-28-21"

"It was fast, friendly and very clean!!!!!"

"Great Staff and Great Storage Unit!!!"

"Great service, can check in online without a person"

"Great place to store. The area is always clean. The staff is always available to help with questions and answer."

"I have a quilt template vending business so I am in and out of my unit pretty often. The managers are fantastic. I have never had a major concern. The minor concerns (like light bulbs burning out) have been resolved immediately. The place is clean and well kept. I am comfortable in my unit even if I am alone or after dark. Ron is extremely helpful and personable. I appreciate that he understands my business and my storage needs."

"I moved to this location from a Norfolk Life Storage to make the distance more convenient. I can't speak highly enough of the customer service, my check-in was pleasant and painless. The facilities are pristine and virtually brand new by the looks of things, particularly the climate controlled building. It also beat the prices of all nearby storage places by 20-30%! If you can manage to find an open space, I highly recommend this location based on my experience."

"They are the best! They are helpful, considerate, fun, great workers there! Them two are awesome! LOL Bossman, give them to a raise LOL! Best storage in the world! 3248 South Military Highway. Chesapeake, Virginia"

"Facility was super clean and well maintained. The only thing I didn’t like was the $20 monthly price increase, but it happened toward the end of my storage requirements so I paid it and moved on."

"Ellen and Ron are wonderful. They where both patient, kind,and they really made me feel comfortable throughout the entire process. I love this place, its the cleanest storage unit I have ever seen. I normally put a laminate floor down in my unit but but I didn't have to in the location. The building is Immaculat, I tell you."

"My daughter rented this unit. We helped her move her items in today. The place was very well maintained. I was impressed by so many things. The cleanliness... the very shiny floors.. and the staff. The gentleman that was working greeted me by name. ( not sure if he thought I was me or my daughter) but... the fact that he soo cheerfully greeted us by name was impressive."

"Ron and Ellen were very attentive and answered all my questions. Almost immediately after reserving the unit online Ellen called me to follow up with me and give me additional information. She also followed up to make sure someone was in the office when I arrived to get my storage unit. Ron showed me the unit and made sure everything was correct. The units are very clean and well kept. The process was very smooth and Ron and Ellen were extremely nice and helpful the entire time."

"Met with Ellen on Sat. 1/9/21. Met with Ron in December 2020. Both of them were very nice and helpful. They answered all questions I had and explained everything in detail. Both of them also showed the unit to me which was very spacious. It is also a very good price. For every facility I researched, they are charging over $100 for the same space, 10X10 climate-controlled. Plus, they have flatbeds right at the door if you need them and an elevator. I also love it is very secure - you can't just enter the facility after you obtain gate access. I will inform everybody about storing their items here."

"Had a great experience, very clean well kept units. Ellen helped us out and she was amazing , she made sure we got the best bang for our buck! A++"

"Ellen was very helpful, patient, and kind as she answered all my questions and helped me transfer units to get the most for my money. It was a very pleasant experience. Thanks, Ellen!"

"This place is quite and the storage rooms are big and spacious for the price that you are paying and ms.elan is so nice"

"Amazing place the rooms are big and spacious love it here"

"Great place and the staff is great!!!"

"This is a great place to store your items at COME CHECK OUT LIFE STORAGE on S.Military hwy in Chesapeake. The Staff ROCKS !!!!!"

"Applied online for a unit and got a price break just for selecting a unit a little farther from the door. Really clean facility and the one time I forgot to lock my unit I got a call when they were doing security checks. Canceling only took two minutes and Ellen was very friendly and helpful. I'll definitely use them again if I ever need storage."

"I love this location and also Ellen. Whenever I need assistance she was always there .She is amazing, always polite and very helpful. I truly recommend this location to any person seeking a clean safe storage where the staff is pleasant."