Self Storage Units near Deep Creek North in Chesapeake, VA 23323

"Donna Martin is a great employee."

"The staff was very kind and informative with what option would be best for my precious possessions. Definitely recommend!!"

"Very nice lady that works at the front desk"

"Beware! I rented a unit (#447) for 6 months. The day I picked up my belongings, it was raining and I could see that the unit was leaking. My $3,000 sectional was covered in mold and it had a hole in it from rats chewing on it! (See pictures) I was told that the rats were from another unit that was filled with food.I was also told I could use my homeowners insurance to file a claim, but I was living with my elderly mother and don't want to file a claim and make her premium go up. Now I'm in my new house with no furniture to sit on. I should have bought the insurance they offered me, but who would ever think that a relatively new storage facility would leak? My advice is BUY THE INSURANCE!"

"Ellen provide great customer service with a smile I love ❤️ this place!!!"

"I have been renting here at Life Storage on S Military Hwy for about a year! I have always had pleasant encounters anytime I have needed to come to my storage. Ms Ellen is always helpful, polite, & super personable! She’s a HUGE help & makes each experience super quick and efficient! I will be renting here again in the future!"

"Ms. Ellen was very helpful! Very generous! Had troubles with my storage misplaced the key and she accompanied me very well with trying to get the lock off! Very nice made our moving process less of an hassle!"

"Donna was very helpful"

"I really appreciate the great customer service that Donna and Ellen offer whenever I have questions or concerns! They gave me great options also when I was concerned not having enough storage space."

"friendly and great as always"

"Donna is so Awesome!"

"Great personality at the front desk"

"It was a great experience checking in. Ellen was very professional and and considerate to our storage need. Sky the limit to the stars she receives. Have her 5 stars but deservent of much more. Thanks for the experience.✌️👍"

"Amazing experience, great customer service highly recommend. Mrs.Ellen the assistant manager was very helpful and super nice!!!"

"Amazing customer service! Would definitely recommend to anyone who is looking for a storage unit! Ellen the assistant store manager was amazing at helping us out with the whole process!"

"Very easy to work with and management was attentive to all needs."

"Mrs Ella was excellent!!! I’m a new client as of today. She has a “LOT” of patience. No problems. No issues. Unit is clean and nice price for the size. Great experience."

"I needed extra storage space and Life Storage is who I picked and I am so happy with the unit. I would like to give a shout out to Ellen who went through the process showed me the units available and explained everything. Her attitude was very proper and pleasant. Thank you for making a great impression!! Another shout out to Donna who helped me set up autopay. Her attitude was very pleasant and proper. I would highly recommend them to anyone who needs extra storage!!"

"Donna was very helpful in assisting me in my storage space. Thank you Donna! You take pride in your job and it shows! Very professional"

"Be careful of this place. There was a rat infestation. They did not notify me or anything. The lady told me they knew about it since December of 2021. I found out in April when i went to start getting my stuff out to move into my new house. When i asked to talk to someone at the main office i was told they would email them and they would contact me. Well they never did. I was also told this would be a quick process dealing with there insurance company. It is now September and im still dealing with them. I have not been able to replace any of my things. I have lost everything. So make sure you check your surroundings when checking this place out. And also make sure you go check on your things often."

"Ms. Donna is a very good asset to life storage company. She worked with me very well and had great communication skills and got the job done."

"Awesome staff easy to manage very reasonable rates highly recommend"

"Customer service with Ellen Masterson was great."

"Good Job Donna Martín Thank you"

"Ellen was very helpful at the counter and made it very easy to get what I needed."

"Donna is very sweet and has a very welcoming attitude and makes me feel my items are secure!"

"Life storage is a great place for your belongings. The customer service is amazing. Ellen has helped so much! I was locked out the 1st night because I stayed too long and let the doors close. But Ellen called me right away in the morning and checked on my unit and locked it up for me so my belongings were safe til I got there to lock it myself. I also was late on my rent because I didnt get my check yet and Ellen was so amazing to call me and let me know so I dont lose my unit. She took time out to go over everything with me. I give her 10 stars for being so great,polite,and very informational.. She even sent me an invoice because I couldn't find mine in my email. The best experience ever with a storage place. Keep up the good work guys!"

"On Aug 1 2022. ASM Ellen was a great help. Thank u"

"Ms. Donna was amazing and walked me through everything I needed to know. I recommend life storage on South military highway. If I could give her 5 more stars I would."

"Moving can be very stressful. My experience with life storage so far has been wonderful. Donna Martin went above and beyond providing great customer service. she was patient and positive making the whole experience less overwhelming. I appreciate all of her hard work and dedication. Thank you thank you Donna!!"

"Every time I come here to pay my bill there’s no one in the office, rather inconvenient"

"6/20/22 Life Storage has been exceptional in the care and protection of our property stored on their premises. The areas are always clean and refreshing every time I enter the premises. But most of all, Donna and Ellen are true people person's with wonderful personalities to everyone. I'm a witness to that."

"Ellen was oh so helpful, very polite and very down too earth, of all the storage facilities I looked at I would very highly recommend using this location. Great staff, great location and overall perfect for what we needed"

"Thanks for everything -Ellen was knowledgeable and very professional! She was a pleasure to deal with! Thanks"

"I moved here from out of state and needed somewhere to store my household goods. I was unsure of the amount of storage I would need and Ellen was an excellent resource of information. She provided options and alternatives depending on what I found my needs to be when I got there. She made this part very easy for an otherwise very stressful move."

"We secured a unit with the help of Ellen. She was very helpful in helping us choose the best unit for our needs. We called the help line first before arriving but found Donna much more helpful and knowledgeable. She showed us around the site and went out her way to assist us in our first unloading of boxes. The staff is very friendly and the units and site is very clean."

"Great price on super clean unit. Staff was very helpful."

"Great Service Ellen 4/30/22"

"Mrs. Ellen Masterson, was so helpful she went over and beyond to help my mom. Very knowledgeable and understanding. She definitely deserve 5stars"

"Ellen was so patient and wonderful helping me rent my unit today. Thank you!"

"Ellen was so helpful and nice. We had a lot to move and she even offered her own cart to help us move it all. She kept in contact from reservation to actual move in."

"Ms Donna was an extremely helpful person.. she was able to show us everything and how to do everything."

"Great service got a unit that was to small and they helped me with the upgrade to a bigger unit."

"The front gate didn’t work for several months when we first started renting so it was always open, yet the rates increased. Most days there was no one one the office during their “office hours” and it was very difficult to reach anyone via phone."

"Highly recommend this facility great staff!"

"Great price and very clean. The customer service was 5 star!"

"Great Service and very clean! The Staff was very friendly and the prices are fair!"

"Very nice and clean facility with climate control. Good lighting when it’s dark, space to park, and everyone who works there is so nice. Ellen was really helpful when I was there loading and unloading, and answered my many questions with great patience. Donna was also great, she handled my paperwork when I came in to pay and was so friendly and made it a very pleasant experience. I would definitely recommend this location! Thank you!"

"Nice place. Ellen helped me,thank you so much."

"Donna was a huge help!!! Thank you Donna Martin"

"Ellen is wonderful to talk with and very knowledgeable! The process was quick and easy and the units are very tidy!"

"I CANNOT SAY ANYTHING MORE ABOUT HOW PASSIONATE ELLEN WAS PERFORMING HER DUTIES AS AN ASSOCIATE MANAGER! SHE SHOWED THE VERY UTMOST OF CONSCIOUSNESS AND TENDED TO HER DUTIES WITH THE PROFESSIONALISM AND INTEGRITY EXPECTED! SHE HELPED US EVEN THOUGH SHE HAD A VERY BUSY SCHEDULE DEALING WITH OTHER CUSTOMERS. THANK YOU ELLEN FOR THE ATTENTION YOU GAVE ME AND MY FAMILY!"

"Miss Ellen was very friendly and kind."

"Great experience, awesome customer service. Highly recommend!"

"I’ve been a customer at life Storage for about one year. Ellen signed me up in the beginning and has been a blessing and a help ever since I know if I need something I can call and tell her my name and my unit number and she’s going to know exactly who I am and be able to help. The facilities are clean and safe. My 10x10 is reasonably priced."

"Donna was awesome!!!"

"Donna was very helpful and pleasant and made my experience at life storage amazing."

"Very helpful Thank you so much"

"Donna was extremely helpfull"

"Donna provided excellent customer service. I highly recommend this storage location.🙂"

"Have had a great experience with this company. Thank you Ellen for all of your assistance."

"My experience at Life Storage was stellar. Great customer service from the beginning to the end. Ellen worked with me and answered all questions in a timely fashion. I appreciated the white glove service as I was handling all business remote. I highly recommend this facility for your storage needs."

"Great customer service"

"Highly Recommend"

"Has clean storage"

"Faculty is very clean .People are nice.Ellen is friendly and helpful ."

"The ladys were very nice and they have really good deals and prices"

"Ellen was very helpful in getting me moved in and updating my account for my other unit"

"Great service. Clean space. Friendly staff."

"Storage facility very clean. Ellen isvery friendly and professional."

"This is a great place to store anything you need, it’s clean and the staff is friendly Ellen provided us with great service! Thanks again!"

"What a great staff! I had the pleasure of being helped by Ellen and she went above and beyond to provide the best service possible. She reassured me that this was an amazing place to store all of my items. Thank you so much, especially Ellen!"

"Ellen is you’re go to girl…friendly, knowledge, expedient, courteous!"

"Storage place better than others visited.It's clean well lit and laid out well.But most impressive is customer service by associate manager Ellen. Call them today you won't be disappointed if you rent here Hope Ellen is there to help you she suggested covers that were very inexpensive to protect our mattresses and sofa and answered all our questions and addresses our concerns with Frank honest answers"

"Very clean facility and excellent customer service by Ellen."

"Excellent customer service. Ellen is very friendly and courteous"

"Ellen was the most amazing woman she had every thing ready to go and was very friendly"

"Absolutely the most pleasant and professional storage leasing experience"

"Recently just got a unit the smallest they have very accommodating for a bedroom fully furnished and then some especially if you pack and store correctly. The place was clean and nothing appeared broken or run down. Customer service was great! Ellen was very knowledgeable and courteous. I was in and out of there in no time!"

"Nice clean facility really helpful property manage would definitely recommend to friends a great place to store your things"

"Great help with my storage needs!!!!"

"Life Storage online registration was extremely easy. When I arrive to Life Storage (3248 South Military Hwy), Ellen was very professional and my Storage unit was ready, cleaned, and two locks were also provided. Excellent Experience, thank you."

"Customers  beware!!!. They increased  my monthly payments after only  3 months. Very disappointing!!!"

"My experience was great. Very nice employees working there."

"Facilty fantastic especially the service Ellen very nice"

"Staff is nice but could wave a late charge due to changes on card"

"Staff and facilty are great. Have two spaces one in new climate controlled bldg and one regular"

"Love having my Storage here I should’ve stayed like that oh yeah With Ellen OK"

"Ellen was great! We really appreciate it!!"

"May God bless Ron, he was so helpful, so pleasant, he deserves a raise!!! Thank you for making our move stress-free!!!!"

"Great customers service!"

"Ellen is amazing. She was very patient with the processing of my acquiring another storage unit. I have chosen LifeStorage not only because of the company as compared to others in the area, but also because of the service. Ellen and Ron are magnificent."

"I've been with Life Storage for years, when it was Uncles Bob. Great service, great people. Always helpful and considerate. Never an issue."

"Friendly staff and awesome prices. Highly recommend especially if you live around the area."

"Ron Mercer the store manager was an answer to prayer! He was absolutely fabulous, professional, and went above and beyond in helping my neighbor move in. He explained things completely and was so kind. He is a credit to this company!"

"Beautiful place to perserve/store your belongings for any time at all. Ron the Manager is very kind and helpful."

"Service was amazing Ellen was an absolute delight a million stars 4-28-21"

"It was fast, friendly and very clean!!!!!"

"Great Staff and Great Storage Unit!!!"

"Great service, can check in online without a person"

"Great place to store. The area is always clean. The staff is always available to help with questions and answer."

"I have a quilt template vending business so I am in and out of my unit pretty often. The managers are fantastic. I have never had a major concern. The minor concerns (like light bulbs burning out) have been resolved immediately. The place is clean and well kept. I am comfortable in my unit even if I am alone or after dark. Ron is extremely helpful and personable. I appreciate that he understands my business and my storage needs."

"I moved to this location from a Norfolk Life Storage to make the distance more convenient. I can't speak highly enough of the customer service, my check-in was pleasant and painless. The facilities are pristine and virtually brand new by the looks of things, particularly the climate controlled building. It also beat the prices of all nearby storage places by 20-30%! If you can manage to find an open space, I highly recommend this location based on my experience."

"They are the best! They are helpful, considerate, fun, great workers there! Them two are awesome! LOL Bossman, give them to a raise LOL! Best storage in the world! 3248 South Military Highway. Chesapeake, Virginia"

"Facility was super clean and well maintained. The only thing I didn’t like was the $20 monthly price increase, but it happened toward the end of my storage requirements so I paid it and moved on."

"Ellen and Ron are wonderful. They where both patient, kind,and they really made me feel comfortable throughout the entire process. I love this place, its the cleanest storage unit I have ever seen. I normally put a laminate floor down in my unit but but I didn't have to in the location. The building is Immaculat, I tell you."

"My daughter rented this unit. We helped her move her items in today. The place was very well maintained. I was impressed by so many things. The cleanliness... the very shiny floors.. and the staff. The gentleman that was working greeted me by name. ( not sure if he thought I was me or my daughter) but... the fact that he soo cheerfully greeted us by name was impressive."

"Ron and Ellen were very attentive and answered all my questions. Almost immediately after reserving the unit online Ellen called me to follow up with me and give me additional information. She also followed up to make sure someone was in the office when I arrived to get my storage unit. Ron showed me the unit and made sure everything was correct. The units are very clean and well kept. The process was very smooth and Ron and Ellen were extremely nice and helpful the entire time."

"Met with Ellen on Sat. 1/9/21. Met with Ron in December 2020. Both of them were very nice and helpful. They answered all questions I had and explained everything in detail. Both of them also showed the unit to me which was very spacious. It is also a very good price. For every facility I researched, they are charging over $100 for the same space, 10X10 climate-controlled. Plus, they have flatbeds right at the door if you need them and an elevator. I also love it is very secure - you can't just enter the facility after you obtain gate access. I will inform everybody about storing their items here."

"Had a great experience, very clean well kept units. Ellen helped us out and she was amazing , she made sure we got the best bang for our buck! A++"

"Ellen was very helpful, patient, and kind as she answered all my questions and helped me transfer units to get the most for my money. It was a very pleasant experience. Thanks, Ellen!"

"This place is quite and the storage rooms are big and spacious for the price that you are paying and ms.elan is so nice"

"Amazing place the rooms are big and spacious love it here"

"Great place and the staff is great!!!"

"This is a great place to store your items at COME CHECK OUT LIFE STORAGE on S.Military hwy in Chesapeake. The Staff ROCKS !!!!!"

"Applied online for a unit and got a price break just for selecting a unit a little farther from the door. Really clean facility and the one time I forgot to lock my unit I got a call when they were doing security checks. Canceling only took two minutes and Ellen was very friendly and helpful. I'll definitely use them again if I ever need storage."

"I love this location and also Ellen. Whenever I need assistance she was always there .She is amazing, always polite and very helpful. I truly recommend this location to any person seeking a clean safe storage where the staff is pleasant."

"This place is a joke. When I brought my things in I asked about the safety of my furniture. I am deathly afraid of bugs and the woman assured me that everything is fine and they've never had a problem with bugs. Fast forward six months my boyfriend took my stuff out of storage and I went back to get the lock and to make sure everything was clean so I could close out my account... Dead roaches on the floor. Not the kind that come from outside but the dirty roaches. I went to the front desk to talk about this and the woman just shrugged her shoulders and was like oh too bad.  I really felt like she didn't care that I had bugs in my stuff. The next day I called and left a message for the manager... Manager called me back and it was that girl. Before any sort of conversation she wanted to know what package of insurance I got... Really? Do you want me to file an insurance claim because I have bugs now when I never had them... I'm furious and I will never ever recommend these people. PS... there is no one else to talk to besides the manager... There is no corporate to talk to nothing so you're basically screwed"

"Great service and good communication"

"Ron Was very helpful as I came to my storage for some things. I needed assistance with something and he came right away. Very nice and respectful."

"Very friendly staff. Facility was very clean and access was easy."

"Ron & Ellen are amazing at this facility. I will continue to rent only from this location whenever I need to. Thanks"

"Great customer service!"

"Life storage is very accommodating. Ron the manager was very helpful in finding units to accommodate my requirements. I am currently renting three units from them and there units are well constructed and clean. I would recommend storing at this facility. Ron will also work with corporate to attempt multi unit discounts. Outstanding staff and facility."

"Great facility, very clean"

"Unbelievable!!! Moved in online March 30 and already getting a rent raise. We're in the middle of a pandemic, money is tight for the entire country and life storage has to raise your rent 5 months after moving in. I understand rent raises are a part of life, but seriously, not a good way to gain customer loyalty."

"Safe, Clean, Reliable Storage Facility. The staff is Helpful and Friendly. Stop in and ask the Manager, Ron or Ellen about a climate controlled storage locker in their New 2 story building. You cant go wrong renting a space at Life Storage in Deep Creek.=J="

"Safe, Clean, Reliable Storage Facility. The Staff Is Helpful and Friendly. Stop in  and ask the Manager, Ron about a climate controlled storage locker in their New 2 story building. You can't go wrong renting a space at Life Storage in Deep Creek."

"The process was easy & simple, I did it online, the unit was ready the same day. The facilities are clean and secure. The prices were great compared to competitors in the area.The staff is very friendly and helpful."

"Laura is very nice and helpful always"

"Ron is always more than helpful and goes out if his way to make sure his customers are satisfied.."

"I had a wonderful experience at this facility. Nekia was amazing and even stayed past closing to make sure I was completely squared away! Thank you Nekia!!!"

"My wife and I appreciate the great customer service from Ms.Nekia. She was extremely pleasant and very informative about the unit. She made sure we were satisfied and that everything worked before we left. Would definitely use this storage place again."

"Nice place and lady to work with. Came in handy."

"I had a wonderful process with becoming a new tenant. Ellen was very professional and patient and answered all of my questions. I came by this location with the intentions of shopping around based on price and location and I found more. Ellen explained the ins and outs and helped me secure a reasonable rate and Im content."

"Excellent customer services prices affordable"

"Nekia was very helpful and sweet. We had picked the wrong size on our reservation and she helped us find the right size. Would recommend this place very clean."

"Nekia was a amazing person to assist me with my new storage change and her attitude was superb. Very perfessional and loves what she do. She is a good peoples person...== "

"Great service from the store manager Wayne!! His customer service was excellent and he was the most helpful!! Thanks, Wayne"

"Ellen was Very helpful in helping me find The Perfect unit. Thanks Ellen."

"She very nice and help me out alot"

"Great customer service , Wayne is an awesome person super helpful Very nice guy Yall ask for this guy, he will assist you and get you straight... so happy I found this place 5 out of 5 stars >)>)>)>)>)"

"Wayne and Nikia rock hard. They are was awesome, my favorite humans here! (: I am really glad I chose Life Storage now because for my personal belongings, I know I have people here that actually care."

"Superb customer service from start to finish. Mrs. Raines was professional and compassionate. Would highly recommend!"

"Great Customer Service by Ellen. Location is great and easy to access from main road. Unit and building extremely clean. New building looks great and look forward to seeing the inside when complete. Rates are great. Thank you Ellen for great customer service."

"This storage conpany great lots of room for the price Ellen was wonderful very professional."

"New additions look great. Ellen is great to work with. Cant wait to see the new units."

"Ellen has been great to work with! She is very thorough and facility is very clean inside and out."

"My family has stored at the facility as well as others over the years. You can always count on grade A service with a smile."

"I like that I can make payment at any location. Super convenient."

"Friendly office staff. Pardon the dust they are under construction but still fully functional and open. Great pricing and ability to use another Life storage truck is a big plus."

"Can't wait for the climate control building to open"

"I love Laurie's personality! The storage place is so clean and amazing. It's close to home, so it's convienient for me as well."

"Awesome customer service and roomy units as well!"

"Love Life Storage! Deep Creek! This place is clean and would not be the same without Laurie! She is very professional and outstanding customer service! Thank you! Keep up the Great Work!"

"Laurie Stark was very kind and nice"

"Love this place, Laurie was so helpful and sometimes i'll go in the office on my way out just to chat with her."

"Laurie the Store Manager is absolutely incredible. She helped me so much getting into my unit which I only needed for a short time. She is extremely kind and wonderful to talk too. I am very happy that I rented at this location and got to meet Laurie, she made my military move less stressful. I knew I was in good hands with Laurie at Life Storage."

"Mrs. Lori was quick to accomodate my storage needs and I have been here for some time now and I love how Mrs. Lori is so friendly. Not only did I get some space with Life Storage but I got a friend! =)"

"If you find the location convenient, this is the place for your storage needs. Friendly, helpful staff."

"We love this place! Life storage office are great people work with! They are so nice and accommodating! Convenient to access from military hwy and our units! This is our 2nd time renting! In 6 years! Come here before store anywhere else!"

"Laurie was very friendly and helpful. I saved a lot of money when she suggested to rent their moving truck."

"Best manager on the planet. Laurie is the most professional caring and on her tip toes to help me out!!!! Above And beyond with all issues. I love her. Ahe is an asset to your company."

"I acquired space for my business and Laurie was so great. She has rockstar communication skills and made some funny jokes that made the conversation fun. I really appreciate Laurie and the little things she does day in and day out!"

"I was welcomed by Kim who is from the suffolk location. She was awesome, just a one of kind representative who went above and beyond. I am really glad I chose Life Storage now because for my personal belongings , it is nice to have someone there that cares."

"Laurie is spectacular awsome personality and great customer service..Thank You"

"Where is my stuff? At life storage."

"Laurie was very awesome she even walked me to my unit to help me find my missing boots!!!"

"Just a great experience. Laurie is always on point and ready to help."

"Was helped be Laurie and she was great and enthusiastic! She was very helpful! God Bless!"

"Very friendly people, very easy process."

"My husband and I have rented from this facility since 2001, we have seen many managers come and go. Laurie Stark has been hands down the best manager ever employed here. It is refreshing to speak to someone in customer service who is highly knowledgeable and has a professional attitude. The facility, grounds and spaces are consistently clean and Laurie's genuine and heartfelt attitude is always appreciated."

"Laurie is a amazing employee , she is always so helpful and very customer service oriented."

"The staff is very helpful"

"Laurie Stark filled in at the Battlefield Blvd location for us today. She was extremely helpful, informative, and did it all with a smile. Thank you so much, Laurie, for your excellent customer service!"

"Looking forward to the new building. Friendly people."

"Always friendly and spaces are in great shape. I have had no issues for the two years Ive been using the facility."

"Storing at the battlefield location, but Laurie, from this store, was working and helped me out."

"I have rented a unit with Life Storage since 2010 and have nothing but good things to say about my experience. The staff and especially the manager Laurie has been nothing less than an exceptional help to me and has always been courteous, understanding, and helpful with my rental needs. I give Life Storage nothing but 5 Stars."

"Laurie was the bomb, I was in a jam and so frustrated and stressed but she took time to explain everything and calm me down and realize how easy everything was. She was so friendly that it made this experience a pretty good one."

"I have been with Life Storage for over 10 years from when it was called Uncle Bobs and there's one reason why. Her name is Laurie Stark. She is very knowledgeable and, friendly and, I know I can count on her to take care of my needs as a customer. I wish everyone were like her in all of my business dealings! Besides Laurie, Life Storage offers several different sized units and, a clean facility. Great lady and, a great business!"

"Wonderful service!"

"Ms Laurie was awesome she was very polite and was ready for me and new exactly what to help me with and I had the best customer service from her."

"I am very happy"

"No everything was fine"

"Laura is always readily available for questions and to help if needed, she's very personable with the customers and I think she is a real asset to your company. A gem of a person."

"Everything was excellent. I would recommend to anyone needing a storage unit."

"I would use uncle Bob's storage again if I ever need to store my property again. I trust uncle Bob's storage n am very pleased with them."

"I am very happy with my unit."

"Very friendly and helpful"

"I rented a unit on May 31st I had no idea I would be getting billed so quickly for June. If it was properly explained to me I would have paid for June at the time I rented. I wasn't aware until I recd an email on the 11th asking for my payment with an additional $15 due for late fee."

"Entering info on line before going to store reduced amount of time to complete reservation when i got to the store. On moving day time is precious so I was very pleased that I did not spend a long time with paperwork. Also, love the free truck. "

"Service was great!"

"Laurie was a very helpful, charismatic person! "

"I always felt that my storage was safe and secured with Uncle Bob's throughout my one year with them.Thanks"

"great service"

"Temeka was friendly, knowledgeable, and went above and beyond to answer our questions and make sure the storage unit that we reserved would be able to fit our needs. Whenever a customer walked in, she knew them by name and made everyone feel valued and appreciated. She is the epitome of professional and it is a pleasure to choose Uncle Bob's and work with her. "

"Everything was done in a timely fashion"

"Courteous and professional service; will use again if necessary."

"the price was more than I was wanting to spend, but you came well recommended by my daughter. "

"The Customer Service I received was above and beyond that which I expected. Well done!"

"My answers to the survey apply to the facility I use AND others. "

"Everything was neat, in order, and well executed. Staff was friendly and helpful. Price was reasonable."

"Tameka was the young lady that I dealt with during my most recent interactions with your staff. Tameka was pleasant, kind and very professional. She went out of her way to help me in any way that I needed and really made me feel like she cared about my concerns. She is a wonderful asset to your team and should be recognized for her professional customer service and leadership skills. From the bottom of my heart, please thank her again for helping me out in a time of need. She truly was a blessing for me this holiday season!"

"Only thing I would change is prorate your service. I ended up paying $102 for 4 days. Other than that I am very satisfied overall. "

"Whenever I need storage again I will go to Uncle Bobs. I know I can rely on them. Im very pleased with the service I received at Uncle Bobs storage."

"Always a perfect experience. I am a contractor and from time to time need a unit with 24 hour access due to emergency service calls. You accommodate every need."

"I was a previous renter and I came back!"

"When I came in to complete my contract I worked with a new employee. I absolutely love her and she did a wonderful job as best she could. Some questions she couldn't answer because it seemed like her manager/trainer had left her to sink or swim and that sucks for her. I wish that she had someone to train her with as much care and concern as she had for me. She has wonderful customer service skills and it's a shame that her manager/trainer sucks!"

"The staff was very friendly and informative. I feel like the items I have in storage are safe."

"The people at Uncle Bob's are polite if I am late with a payment and call to remind me. The call is always a welcome reminder when life gets hectic and I forget."

"I wish the lighting was better in my space. My space is at the end of the unit and farthest from the door so hardly any external light helps and the one light bulb is hard for me to see with my old eyes."

"Lisa and Briana are awesome! Always there for me when I need something! "

"The staff is courteous and helpful. Great location and convenient. Grounds are always kept up."

"Just that's the associates are very helpful and really are there when you need them. They try and answer any questions you my have and i like that very much."

"Very nice and supportive store manager, absolutely positive experience. "

"I wish there was a way to help notify a customer if their payment is going to become over due. I know this may be a lot to ask, but maybe an automated calling system could be set up. I am a cancer patient so I have on my mind reguarding treatments and dr. appts. This would help. Pharmacies and other companies have this type of system and I hope you can take a look. "